So I wanted to see if my phone would survive a 20min dip in the pool and well it just may have. I waited a day for it dry and had it in rice to help draw out the water. It wouldnt turn on. I took it to ATT and they put in a new battery and it turned on but turned off. I left it hooked up to the charger overnight and woke up this morning to find it at the please insert SIM screen. Now I can only get it to the bootloader screen and it turns off. Anybody have some suggestions on things I can try to get it running again? Nothing is off limits since it not like i have to worry about breaking it....
Tilt2
Update: Plugged it back in the charger and it went all the way to sense again. It says low battery and to connect to charger even though it is, so I'm thinking new battery?
First all leave it to dry some more,another day or so,then try it,i would also get another battery .
by the sound of it the device had not dried properly before you tried to power it on.
good luck.
I just went to ATT to try another battery, but it wouldnt turn on now. Maybe the battery contacts on the phone need to be replaced, is there a place to get parts or to test what needs to be replaced. I have a multimeter and soldering iron.
When you dried it did you have the pc board exposed or has the case still been sealed?
good day.
still sealed. it turned on, i refuse to believe there is still water in there even if that is the fact.
sookster54 said:
Get a bag of rice, fill a large bowl halfway and put the disassembled device ontop then fill the rest of the bowl of the rice and leave for a coule days or so. It fixed my soaked Palm Pilot over 10 years ago.
Click to expand...
Click to collapse
timmymarsh said:
Take out the battery, sim card etc, leave in a dry warm room for 2-3 days, do not be tempted to turn it on before this time.
Good luck, you may be lucky and it dries out fine, but if water has been in there whilst the device was on for some time, then it may be not good news.
Click to expand...
Click to collapse
I Refuse To Believe A Fact.. (there might be a tee shirt here )
But anyway I'm quoting someone that would know. Our devices are like ships in a bottle. Just 1 spec of moisture across 2 legs of an integrated circuit under power will lead to certain failure.
good day.
Update: Last night I gave it another go and the phone turned on again. Earlier in the day I tried bringing it to ATT but a new battery didnt help. When it turned on for me, it would switch from battery mode to charging mode when I plugged in the charger but would still say battery low please plug in charger. Also the charging light doesn't come up when I plug it in, though the led mightve been shorted. Should I be trying to Task 29 and reflash or is this definitely a hardware problem?
Update: Today, I task29 and reflashed the rom with no problem. I even made a phone call and received a call. The speaker may be dead because it didnt ring, but it did vibrate. The main problem seems to be the power management. The phone says the battery is low and turns off after a few minutes. IT does recognize the charger in the taskbar but still has the low battery message pop up. Is there a piece of hardware that is involved in the power management that can be replaced? I was looking at this: http://cnn.cn/shop/touch-pro2-flex-cable-extusb-connector-vibrate-module-p-8259.html
Related
A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App
No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
Click to expand...
Click to collapse
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
Click to expand...
Click to collapse
Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.
After my issues with my One X, my daughter looks to have bricked her One S after dropping her phone in the sink....
Early on Saturday morning my daughter ran through shouting that her One S had just fallen from her pocket and landed in the sink. It was in the water just a second or two. She brought it straight through to me and it was working fine, but the phone was on a constant vibrate. I pulled the sim, and removed the top and bottom cover, and got the hairdryer out. I dried it on cold for 30 minutes (no heat at all) and put it straight in a sealed tupperware box of rice in the boiler cupboard. I had expected to pull it out this lunch time (a full 48 hours later) expecting it to be fine, but after plugging it in to charge on the mains for 4 hours, it wont boot.
At the moment it flashes green and red when on charge, but this disappears when it is removed from charge. This is the same whether it is charged via USB or mains.
When I first tried to start it up, the screen flashed around a third of the way down and the nothing.
Second attempt, I held down the lock button and held it. After a few seconds the three buttons at the bottom flashed 15 (I counted them) times and then nothing.
Third time, as above, but flashed 5 times.
Since then nothing. No flashing, no noise, blank screen.
Incidentally, when it seemed to want to boot it never vibrated (if that helps the diagnosis?)
I haven't got the tools, so I had planned to pick some up tomorrow and order a replacement battery from Ebay. My reasoning is because I have read that the lights I have flashing relate to battery issues.
Any other options? Is there any hope for this phone now?
AW: Water damaged - now flashing green and orange. Wont turn on.
Does it geht recognized when you plug it into you computer?
OK I don't know of it even gets recognized if its turned off, bit its worth a try.
Sent from Space
chouman said:
After my issues with my One X, my daughter looks to have bricked her One S after dropping her phone in the sink....
Early on Saturday morning my daughter ran through shouting that her One S had just fallen from her pocket and landed in the sink. It was in the water just a second or two. She brought it straight through to me and it was working fine, but the phone was on a constant vibrate. I pulled the sim, and removed the top and bottom cover, and got the hairdryer out. I dried it on cold for 30 minutes (no heat at all) and put it straight in a sealed tupperware box of rice in the boiler cupboard. I had expected to pull it out this lunch time (a full 48 hours later) expecting it to be fine, but after plugging it in to charge on the mains for 4 hours, it wont boot.
At the moment it flashes green and red when on charge, but this disappears when it is removed from charge. This is the same whether it is charged via USB or mains.
When I first tried to start it up, the screen flashed around a third of the way down and the nothing.
Second attempt, I held down the lock button and held it. After a few seconds the three buttons at the bottom flashed 15 (I counted them) times and then nothing.
Third time, as above, but flashed 5 times.
Since then nothing. No flashing, no noise, blank screen.
Incidentally, when it seemed to want to boot it never vibrated (if that helps the diagnosis?)
I haven't got the tools, so I had planned to pick some up tomorrow and order a replacement battery from Ebay. My reasoning is because I have read that the lights I have flashing relate to battery issues.
Any other options? Is there any hope for this phone now?
Click to expand...
Click to collapse
It could be that the device has 0% battery.
Try to plug it in the charger and hold the power button for so 15 min.
Then try constantly to turn on(plluged im the charger)
This should help
Sent from my Sony Xperia Z
No no no don't plug it in! There's likely still water in there that could short the circuits and permanently damage the phone, if it hasn't happened already. Power it off fully, put it in rice or some sort of dessicant, and let it sit for at least a week. The longer you wait, the better chance you have of saving it.
Thanks guys for the quick replies.
The phone won't connect to my laptop or computer and won't let me access HTC Sync. The 3 lights at the bottom will only flash when the phone is plugged in, if I unplug it won't do anything at all.
I can't see there being any liquid left in there at all. It was thoroughly dried with a cool hair dryer (and worked perfectly) before I shut it down manually and placed it in the rice for 2 days. I think that I'm at the stage where I can be confident of that.
Sounds like a dead battery to me.. But just to be safe wait a while before charging it
chouman said:
After my issues with my One X, my daughter looks to have bricked her One S after dropping her phone in the sink....
Early on Saturday morning my daughter ran through shouting that her One S had just fallen from her pocket and landed in the sink. It was in the water just a second or two. She brought it straight through to me and it was working fine, but the phone was on a constant vibrate. I pulled the sim, and removed the top and bottom cover, and got the hairdryer out. I dried it on cold for 30 minutes (no heat at all) and put it straight in a sealed tupperware box of rice in the boiler cupboard. I had expected to pull it out this lunch time (a full 48 hours later) expecting it to be fine, but after plugging it in to charge on the mains for 4 hours, it wont boot.
At the moment it flashes green and red when on charge, but this disappears when it is removed from charge. This is the same whether it is charged via USB or mains.
When I first tried to start it up, the screen flashed around a third of the way down and the nothing.
Second attempt, I held down the lock button and held it. After a few seconds the three buttons at the bottom flashed 15 (I counted them) times and then nothing.
Third time, as above, but flashed 5 times.
Since then nothing. No flashing, no noise, blank screen.
Incidentally, when it seemed to want to boot it never vibrated (if that helps the diagnosis?)
I haven't got the tools, so I had planned to pick some up tomorrow and order a replacement battery from Ebay. My reasoning is because I have read that the lights I have flashing relate to battery issues.
Any other options? Is there any hope for this phone now?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=27101970
Take the phone to a sevice they will disamble and dry properly , probably they will use tehnical alcool and clean all your el. contacts and dry it with hot air. Good luck
Sent from my HTC Desire S using xda app-developers app
Update:
I was ready to bleach the water marker and/or get some phone insurance, but when I went back to the phone a couple of days after my last post, I plugged it in to charge again and when I checked it a couple of hours later it was working.
it's well over a week later, and there are no obvious I'll effects now.
I'm really surprised, but obviously delighted.
TITLE SHOULD SAY "REMOTE ACCESS"
I got my phone slightly wet and tried drying it on the heater vent and using dry rice for a few days, but my digitizer still doesn't work. The screen comes on and the softkeys work just fine, but I can't swipe to unlock my screen (I have a password with the dots).
I was able to get my screen to come up on my pc with "droid at screen" but then figured out I can't control anything with that program.
I've seen where some people swap the motherboard out with another GS3 and that works to backup data, my wife also has a GS3 so I might try that later, but it's not an option right now.
My moisture stickers were not tripped so as soon as I back everything up and set the phone back to it's original non rooted state and have Verizon warranty it.
I would really prefer to go through the phone and backup things that way, but haven't found anything that will allow me to control my phone from the PC. I know my screen password, so if I can just get something that will allow me to control the phone, I can unlock it with my mouse and figure everything else out from there.
Is this possible somehow where I'm rooted and have USB Debugging enabled?
I do have teamviewer installed, but can't use it without being able to use my phones screen.
Never mind, I fixed the phone!!!
I wish this was posted in a more relevant place in case it might help people in the future, but I took the back off, removed the sd/sim cards, removed all screws and unplugged the LCD connector. I noticed that it was corroded from the water, so I took some q-tips with alcohol and scrubbed it really really well. Making sure it was good and dry, I snapped the LCD connector back to the motherboard and booted the phone.
SUCCESS!!!!!
vetteguy112233 said:
Never mind, I fixed the phone!!!
I wish this was posted in a more relevant place in case it might help people in the future, but I took the back off, removed the sd/sim cards, removed all screws and unplugged the LCD connector. I noticed that it was corroded from the water, so I took some q-tips with alcohol and scrubbed it really really well. Making sure it was good and dry, I snapped the LCD connector back to the motherboard and booted the phone.
SUCCESS!!!!!
Click to expand...
Click to collapse
For your future reference if you dropped your phone in water. First poweroff the phone immediately, remove the batter, sdcard and sim card, then dip the phone in a bucket of RICE, let it sit there for at least 2 days. The rice will suck all the water out of your phone. Also check your USB port, usually the port will malfunction. Plug your phone to the wall AC charger see if it stills work.
buhohitr said:
For your future reference if you dropped your phone in water. First poweroff the phone immediately, remove the batter, sdcard and sim card, then dip the phone in a bucket of RICE, let it sit there for at least 2 days. The rice will suck all the water out of your phone. Also check your USB port, usually the port will malfunction. Plug your phone to the wall AC charger see if it stills work.
Click to expand...
Click to collapse
My very first paragraph states that I put the phone in rice for a few days and that didn't help, but it's always good to remind people. Thanks!
vetteguy112233 said:
My very first paragraph states that I put the phone in rice for a few days and that didn't help, but it's always good to remind people. Thanks!
Click to expand...
Click to collapse
I know but the rice only help suck out the water but not corrosion, this you need to clean. Have you check the usb port with wall AC charger see if it's ok? My kids dropped their phone in the water 3 times and 2 out of 3 the usb port screw up.
buhohitr said:
I know but the rice only help suck out the water but not corrosion, this you need to clean. Have you check the usb port with wall AC charger see if it's ok? My kids dropped their phone in the water 3 times and 2 out of 3 the usb port screw up.
Click to expand...
Click to collapse
Yes, I've currently got it hooked to the computer and it's charging just fine.
Thanks!
vetteguy112233 said:
Yes, I've currently got it hooked to the computer and it's charging just fine.
Thanks!
Click to expand...
Click to collapse
Try wall charger, both my incidents, wall charger stopped working, but computer charging is fine.
The second week of owning my fone drop it on concrete while raining.. Took off back cover battery sim sdcard dried it off. Nothing happened to it. But gave bad sign week later it feel ooff my lap onto rocks crack my screen
Sent from my unknown using Tapatalk
buhohitr said:
Try wall charger, both my incidents, wall charger stopped working, but computer charging is fine.
Click to expand...
Click to collapse
Thanks for the heads up, I did try the wall charger and it seems to work just fine. Took it from 10% to 60%
That says it all really. I bought a nexus 5 battery from (hopefully) a reputable source. The battery had all the same markings as my original battery.
I looked online for a video on how to replace the battery. I followed it. Now it is charging, but there is a blinking red light. After some googling, this could mean that the battery is completely drained and it should take a little longer than normal to charge.
However, it's now been charging for about an hour and no change. I tried to turn it on and no dice.
Did ya get it fixed?
It's a similar behaviour what you describe to a G2 what I've seen so far. I think the only way to get it charging, is to charge the battery in a external charger, or better, checking the voltage. If it's too much undervolted (<3V) then the battery will likely be damaged. I think the device refuses to charge if the battery is too much drained, so it's possible that you can't get it working if you leave it in the N5.
Maybe try a more powerful charger and maybe a different USB cable. Leave the phone on the charger for a few hours.
Actually, after googling, I found an answer on a youtube, so I should probably put it here.
I had to take off the back cover again, remove the internal protector, and disconnect the battery. Then, when you plug in the phone, you should see the battery symbol on the screen (I did), turn the phone on and IMMEDIATELY plug the battery in.
That fixed it. The only thing I should add is that in order to put the back cover on you have to turn the phone off. Then, put the back cover on, and turn it back off.
I also screwed up my antenna during my battery change (I accidentally knocked it off) so I simply taped it back on with a little piece of electrical tape.
juniper1982 said:
Actually, after googling, I found an answer on a youtube, so I should probably put it here.
I had to take off the back cover again, remove the internal protector, and disconnect the battery. Then, when you plug in the phone, you should see the battery symbol on the screen (I did), turn the phone on and IMMEDIATELY plug the battery in.
That fixed it. The only thing I should add is that in order to put the back cover on you have to turn the phone off. Then, put the back cover on, and turn it back off.
I also screwed up my antenna during my battery change (I accidentally knocked it off) so I simply taped it back on with a little piece of electrical tape.
Click to expand...
Click to collapse
Thanks for this tip. I will try tonight, hope it doesn't burn the smartphone :fingers-crossed:
Update: Bingo!!! It worked! Though my battery being recent, it has got completely drained and doesn't recharge anymore after replacing the screen. But the phone works when connected to power cord. I will buy a new battery again. Thank you again for your help.
Hello All.
I've been very happy with my U11 for nearly 2 years (ugrade due in june this year).
Recently i've had a problem where connecting a charge cable has been intermittent, either slow charge or no charge until after a few attempts, it works fine and shows 'charging rapidly'
Eventually, a couple of days ago, i started to get a USB error when I plugged in in, telling me to clear any obstruction or liquid from the port.
I used a small shard of soft toothpick and some alcohol to pick some bits of fluff out of the depths of the port and give it a clean, being as careful as I could not to damage it, I'm electronics sensitive, not ham fisted and I got quite a lot out.
Now when I plug the cable in, it charges rapidly but says it's only charging on AC power, charging takes the normal amount of time but the battery discharges rapidly
The attached image shows a full charge in the evening and consistantly dropping overnight until it died sometime in the morning, even though It was obviously just sat not doing anything on my bedside table. Normally, i'd get between a day and a half and 2 days.
It's clear i've damaged the port somehow, perhaps bridged a couple of pins so it's discharging?
Does anyone have any suggestions? Can these ports be replaced easily?
Cheers
Chris How said:
Hello All.
I've been very happy with my U11 for nearly 2 years (ugrade due in june this year).
Recently i've had a problem where connecting a charge cable has been intermittent, either slow charge or no charge until after a few attempts, it works fine and shows 'charging rapidly'
Eventually, a couple of days ago, i started to get a USB error when I plugged in in, telling me to clear any obstruction or liquid from the port.
I used a small shard of soft toothpick and some alcohol to pick some bits of fluff out of the depths of the port and give it a clean, being as careful as I could not to damage it, I'm electronics sensitive, not ham fisted and I got quite a lot out.
Now when I plug the cable in, it charges rapidly but says it's only charging on AC power, charging takes the normal amount of time but the battery discharges rapidly
The attached image shows a full charge in the evening and consistantly dropping overnight until it died sometime in the morning, even though It was obviously just sat not doing anything on my bedside table. Normally, i'd get between a day and a half and 2 days.
It's clear i've damaged the port somehow, perhaps bridged a couple of pins so it's discharging?
Does anyone have any suggestions? Can these ports be replaced easily?
Cheers
Click to expand...
Click to collapse
Without the cleaning part of the charge port I had a similar experience. In my case, rebooting the phone once was the solution. It might sound obvious to try, but I walked around for a week before I tried that so may be you haven't tried it yet. I normally hardly ever reboot the phone.
So you might give it a try.
Regards,
Salvolin
Just an update to this post if anyone's interested.
I sent the phone off for repair with HTC, the phone is still in warranty.
Even after explaining the problem in detail, they replaced the battery and sent it back to me.
The same problem persisted so after talking to them again and only just managing to contain my frustration, I sent it back to them again.
This time they took 3 weeks to repair it, I received it back today and guess what? . . . . same problem persists.
It's obvious they have not replaced the port (there's a tiny mark in the plastic I recognise).
Attached is the battery usage at standby for one hour after a full charge and the second brand new battery.
I'm still under warranty and i'm still in contract with EE (UK), so i've asked for a replacement phone from HTC. but I feel I may be better chasing taking this up with EE.
Chris How said:
Just an update to this post if anyone's interested.
I sent the phone off for repair with HTC, the phone is still in warranty.
Even after explaining the problem in detail, they replaced the battery and sent it back to me.
The same problem persisted so after talking to them again and only just managing to contain my frustration, I sent it back to them again.
This time they took 3 weeks to repair it, I received it back today and guess what? . . . . same problem persists.
It's obvious they have not replaced the port (there's a tiny mark in the plastic I recognise).
Attached is the battery usage at standby for one hour after a full charge and the second brand new battery.
I'm still under warranty and i'm still in contract with EE (UK), so i've asked for a replacement phone from HTC. but I feel I may be better chasing taking this up with EE.
Click to expand...
Click to collapse
Have you tried clearing caches?
Go to recovery and wipe dalvik/cache.
Generally solves the problem for most.