hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?
I noticed my touchscreen becoming unresponsive when loading particular websites. Even had it freeze once (only time it ever froze on me)
What were you doing when it does this? Do you have the multitasking reg edit on?
exilkubaner said:
hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?
Click to expand...
Click to collapse
I know this is an old thread but this is the only reference to the exact same problem that I'm having. I'm having difficulty putting this down to hardware as the screen becomes responsive again when locking and unlocking which might point to software.
It could be a hardware issue that is resolved by locking then unlocking the phone but I don't know enough about the construction of it to have an opinion.
The advice I've had from htc is to wipe the 'phone and start again but I don't expect that to solve it (especially as their call handling system refers to Window Mobile 7 - the second large commercial organisation I've seen that on in recent weeks without looking too hard!).
Has anyone else seen this since the original post or @exilkubaner was a solution found to your problem?
Hi,
I have exactly the same problem. I hard reset my HTC 7 Pro, but no success, my screen doesn't respond until i lock/unlock the device.
So, any one have resolved this issue since the first post ?
Regards
Had the same issue, but I didn't have any roms installed.
Brought it in to Sprint and they found that I had a fried ribbon connecting the screen to the phone. Replaced under warranty.
It happened again, I determined that it was caused by my click in belt clip/holster. When I pull the phone out, it pulls the screen away from the keyboard a bit.
^Wow. Nice find. I'll have to be careful with mine now as I could easily run in to the same problem pulling it out like that.
I am a complete noob to smartphones and the Relay is my first.
I have a stock, unrooted, unmolested T-mobile $400 prepaid Galaxy S Relay 4G, did the update to Jelly Bean via wi-fi. I've already sent one in for replacement because of the following problems, and the new one behaved the same way.
1. The home screen and pulldown menu do not rotate by gyroscope regardless of the screen rotate setting. This would not be a big deal, except that when the phone comes out of the box, they do rotate (it also rotates to keyboard when keyboard is open). The current phone stopped rotating after I did the update but the old one definitely stopped rotating before then, not sure why or when. It seems subzerobob had this same problem but I can't find any resolution he might have enjoyed: http://forum.xda-developers.com/showpost.php?p=35827475&postcount=748
2. Every time the phone is turned off and on, the time and date setting reset to default which seems to be "automatic time/automatic time zone". This does not work for my purposes and I find it extremely irritating besides.
Can anyone point me in the right direction here or even just explain why these things are happening? I feel like I'm going crazy and can hardly find any similar complaints, and T-mobile has been useless, verging on hostile ever since I bought this cursed thing.
If I recall correctly, the chipset used by our phone has the persistent real time clock disabled by default. And not just in our phone, but any phone that uses it. Apparently there's some sort of bug in it. I believe the people putting together our CM rom have successfully enabled it though.
VERY strange touch screen behaviour
Device: LG P920 Australian Optus Model, was upgraded to 2.3.5 using LG tools, then rooted ( cant remember which guide I used but it installed a package and su, was not superone click, maybe VRoot? it was for 2.3.5 and it worked) .
- then updated to v28b- eur- xx ICS , 4.0.4, kernal 3.0.21 using guides from Drastic00 xda guide
I am a bit of a phone noob, just learning to root using old samsungs and did my first ics flash on the LG P920. All good so far and thanks to all the guide contributors.
So the problem I am having in that the touch screen has two dead sections, the bottom section exactly covering the area occupied by the phone , message ect icons, and half way up a similar size section right across the phone. I have searched every post and forum I can find and cant find any thing like this. The touch screen works, just not in those sections. To get around it I can some times flip the phone to access things on parts of the screen that work, but a lot of time not.
I believe this started after I rooted the phone, although its always had issues with touch lag. If I hadnt rooted the phone, and its was just some random section I would put it down to hardware, but using the developer touch screen tests i can see the dead parts are exactly rectangle over the main phone controls at the bottom, which seems to me to indicate software, and on the new ics home screen I have activated the touches to be visual, and there are quite often two touch points racing back and forth along the little white line just above the dialer, message ect icons. when this happen you cant activate anything else because it thinks you are using two touches on the screen already.
I have used the LG remote computer controls program and i can access all sections of the screen perfectly through it, so that rules out everything but the link between the screen and phone in terms of software/ hardware. Have pulled off the ribbon plug and reattached also. I was hoping after upgrade to ICS it would be resolved but no luck. Unfortunately I cant remember how I rooted it but it was working fine for a few days then i noticed the touch issue after I started killing bloatware with Titanium. Is it possible removing an app has somehow messed up the touch screen code and its somehow not being repaired by the ics upgrade? Anyone seen this type of thing before. Found one post with a dead section after removing an app, but wast the whole bottom section and no ghost touches running around. Possessed?
http://forum.xda-developers.com/showthread.php?t=2213727
actually this post is similar to my problem but no solution found, will contact poster to see if it was a screen failure or software. My screen is also periodically doing the flashing buttons, going beserk thing as described in this post.
Ever sincec I got my LG G3 Stylus, I've got this issue that keeps bothering me a lot. I've searched the net, the phone's configs and etc and got nothing.
Since the phone is on warranty still, I decided not to root it yet (doesn't give me a lot of advantages doing so)
However, whenever I'm using the phone to do stuff, be it watching a video on youtube app, using facebook app, or any other app for instance, sometimes I accidentally touch the screen with my fingers or arm, and it locks. Like a screen lock that happens when you press the lock button behind it. I've searched in every option available on the phone and didn't find anything that could turn out to be a screen lock shortcut or something similar.
Anyone have an Idea what might be triggering the screen lock?
XDA Visitor said:
Ever sincec I got my LG G3 Stylus, I've got this issue that keeps bothering me a lot. I've searched the net, the phone's configs and etc and got nothing.
Since the phone is on warranty still, I decided not to root it yet (doesn't give me a lot of advantages doing so)
However, whenever I'm using the phone to do stuff, be it watching a video on youtube app, using facebook app, or any other app for instance, sometimes I accidentally touch the screen with my fingers or arm, and it locks. Like a screen lock that happens when you press the lock button behind it. I've searched in every option available on the phone and didn't find anything that could turn out to be a screen lock shortcut or something similar.
Anyone have an Idea what might be triggering the screen lock?
Click to expand...
Click to collapse
This is the closest thread I can find:
http://forum.xda-developers.com/android/general/how-to-flashing-lg-g3-stylus-t2940895
but first register an XDA account (for better assistance)
you may ask here too:
Android Q&A, Help & Troubleshooting
or
General Q&A
Good Luck!
I'm not entirely sure how is that post related to my issue, they report that their phones are stuck on the logo, while I'm having issues with random screen locks (probably a touch shortcut)
Hi everyone, moto global
Not a surprise in such a short time after Moto G 2016 has been updated to MM 6.0 internet is flooded with complaints. I had my update in UK for around a week now.
I have manufactory reset device since then twice due to following reasons and which did not solve the problem :
I am literally fuming because new update took everything away that made this phone super phone.
1) Battery time got much worse, neither my habits changed nor apps I use. I would say by 30% .
Simple browsing and reading drains 40% just in one hour.
2) Other thing is display touch issues.No matter how gentle or harder I press my finger or use fro same purpose other thinkers display thinks I want to open link, photo, jump into other page. In general open something or anything that is possible on current page. That happens flickering finger up normal speed , slower ,or faster doesn't matter.
There is clearly an issue because I had none of it while phone was on Lollipop.
3) I also noticed phone is slower opening apps, getting in and out of app , inside browser loading time got longer.
4) Why on earth would Moto not allow to downgrade it to Lollipop? I don't care you have MM6 I want to get back to Lollipop until you sort out mess around buggy MM.
......
What problems do you have?
People, please, stop exercising your flashing, roming muscle and how cool you are at that. This thread is for identifying actual/present problem on MM based Moto G 2015 .
The issue with the behavior of the touch screen is what really gets to me. I scroll and let my finger of the screen and it registers that as a press and opens some link if my finger happens to be over one as I lift it off.
I have two decent ways of reproducing some of my issues with the screen (being able to reliably reproduce problems is paramount if you want to report problems).
1. Go to http://www.msnbc.com/videos . Scroll a bit down the page and then move your finger rapidly up and down. No issue. It follows your finger perfectly. Now start playing a video on the page and try again. At least to me, after a fairly short while it simply stops moving and no longer registers my touch. I can lift my finger and put it back down and now it moves again. There's no freaking way playing a video should have priority in the kernel over keeping track of my touches. I get it's not the fastest phone in the world and i would be fine with a lot of lagging. But don't just "forget" i have my finger on the screen. Something is very clearly wrong. Not exactly sure how this was in lollipop, but I'm noticing a lot of touch screen issues in marshmallow.
2. If I scroll to the top of my app drawer (by moving my finger down) and try to scroll even further (which obviously I can't) it often takes the place where I lift my finger as a press and opens that app. If anyone can confirm this kind of behavior it will.be eaiser to go to Motorola with this
I erased the stock rom and put CM12.1 ... Solved my problems!
LeJay said:
The issue with the behavior of the touch screen is what really gets to me. I scroll and let my finger of the screen and it registers that as a press and opens some link if my finger happens to be over one as I lift it off.
I have two decent ways of reproducing some of my issues with the screen (being able to reliably reproduce problems is paramount if you want to report problems).
1. Go to http://www.msnbc.com/videos . Scroll a bit down the page and then move your finger rapidly up and down. No issue. It follows your finger perfectly. Now start playing a video on the page and try again. At least to me, after a fairly short while it simply stops moving and no longer registers my touch. I can lift my finger and put it back down and now it moves again. There's no freaking way playing a video should have priority in the kernel over keeping track of my touches. I get it's not the fastest phone in the world and i would be fine with a lot of lagging. But don't just "forget" i have my finger on the screen. Something is very clearly wrong. Not exactly sure how this was in lollipop, but I'm noticing a lot of touch screen issues in marshmallow.
2. If I scroll to the top of my app drawer (by moving my finger down) and try to scroll even further (which obviously I can't) it often takes the place where I lift my finger as a press and opens that app. If anyone can confirm this kind of behavior it will.be eaiser to go to Motorola with this
Click to expand...
Click to collapse
1. I have this issue to though it takes me quite a few times to move my thumb up and down before it freezes.
2. " and try to scroll even further (which obviously I can't) it often takes the place where I lift my finger as a press and opens that app" that's exactly what I have on facebook, androidauthority etc. Instead of page gliding further it registers finger as for press. This issue is so obvious on my phone. I can reproduce it fairly easy.
nebulaoperator said:
Hi everyone, moto global
Not a surprise in such a short time after Moto G 2016 has been updated to MM 6.0 internet is flooded with complaints. I had my update in UK for around a week now.
I have manufactory reset device since then twice due to following reasons and which did not solve the problem :
I am literally fuming because new update took everything away that made this phone super phone.
1) Battery time got much worse, neither my habits changed nor apps I use. I would say by 30% .
Simple browsing and reading drains 40% just in one hour.
2) Other thing is display touch issues.No matter how gentle or harder I press my finger or use fro same purpose other thinkers display thinks I want to open link, photo, jump into other page. In general open something or anything that is possible on current page. That happens flickering finger up normal speed , slower ,or faster doesn't matter.
There is clearly an issue because I had none of it while phone was on Lollipop.
3) I also noticed phone is slower opening apps, getting in and out of app , inside browser loading time got longer.
4) Why on earth would Moto not allow to downgrade it to Lollipop? I don't care you have MM6 I want to get back to Lollipop until you sort out mess around buggy MM.
......
What problems do you have?
Click to expand...
Click to collapse
You can downgrade to Lollipop 5.1.1 from Marshmallow..
Upgraded my Moto G 2015 to MM and had same issues like yours so I decided to downgrade to Lollipop and battery life is awesome in Lollipop... 5+ hours Screen on Time.
amangurung07 said:
You can downgrade to Lollipop 5.1.1 from Marshmallow..
Click to expand...
Click to collapse
How ? I did try factory reset it brings me back to MM 6. My phone is not rooted.
nebulaoperator said:
How ? I did try factory reset it brings me back to MM 6. My phone is not rooted.
Click to expand...
Click to collapse
Once you upgraded to MM factory resetting will not downgrade...
You have to manually flash the firmwares files for Moto G 2015 Lollipop
I am also suffering from the touch issue
I tried downgrading but it fails to write the bootloader, etc. Some detailed instructions on how to do this using fastboot would be awesome...
Can you downgrade to 5.1.1 without an unlocked bootloader?
And since the ghost input issue seems to be a software issue, can't we just tweak it somehow?
I don't experience the same issues. I really like MM, but I don't think that is much better or different from LL. But I think I have better battery, better image and no touch issues. Performance doesn't appear much different.
I upgraded from OTA and have a XT1541. Did a factory reset after the upgrade.
This upgrade to android 6.0 on my Moto g 3rd gen is killing me
- Random bouts of slowness, if it had a hard drive with spindles I'm sure I would hear it ticking away constantly
- lag when typing into search bar etc
- lag when hitting home button
- the unintended link-clicking thing when simply browsing a webpage is infuriating especially considering how SLOW it is to bring up the link then go back because you don't bloody want it opened I. The first place. aGhHHHhG!!!! ajdfhaahbs#!&#@[email protected]
- I've started receiving low battery warnings on a daily basis when I have in general not considered battery EVER during the day with this phone
- apps have been crashing or constantly bringing up the dialogue box about not responding and wait/kill it
- Gmail notification is inconsistent - I'm not getting status bar notifications for all new email, can't find a pattern - does work sometimes
Basically what was a decent phone has now turned into a P.O.S
What is actually better about MM ?
I want to downgrade to Lollipop - considering I'm taking matters into my own hands is Lollipop the best option?
Whats the best way to safely flash the phone to proposed O/S? Link to approved method please and THANKS
nebulaoperator said:
How ? I did try factory reset it brings me back to MM 6. My phone is not rooted.
Click to expand...
Click to collapse
The factory reset should have resolved most your issues. Did it not help?
MrTooPhone said:
The factory reset should have resolved most your issues. Did it not help?
Click to expand...
Click to collapse
I did twice. Didn't work for me. Now I did hard reset. Just signed in with my google account and nothing else. Not even updating apps . Will give a couple of days and see what's happening.
I can confirm after few days of hard reset issues persist. Sending phone back.
amangurung07 said:
Once you upgraded to MM factory resetting will not downgrade...
You have to manually flash the firmwares files for Moto G 2015 Lollipop
Click to expand...
Click to collapse
Did you manually flash everything but the bootloader and gpt.bin file?
playenball said:
Did you manually flash everything but the bootloader and gpt.bin file?
Click to expand...
Click to collapse
Yes...
I have problems with touchscreen too. I've documented them here: https://youtu.be/_hMp9vb2WUI
Same here. Touchscreen is driving me crazy since i updated my xt1541 to stock MM.
Specially when i scroll up/down but the phone reacts as if i clicked. (factory reset and wiping cache didn't solve the issue).
i fixed the issue wirh touch screen by just removing the screen protector (glass)
vipervault said:
I have problems with touchscreen too. I've documented them here: https://youtu.be/_hMp9vb2WUI
Click to expand...
Click to collapse
I have exactly the same problem. I think is related to the size of finger. Also at mine moto g, with the app that you used in your video, using 2 inch i having the problem, using the indices no So, with smaller touched area the problem not appear
About the ghost touch, i have no idea what they have combined in motorola, but seems that the touch is "software" managed (like a 3d render made by the cpu instead of gpu), and it seems that with the cpu under stress the problem worsens, and problably this is why it does not always happen.
I made another test: if you enable developer option and you activate the cursor position option (i don't know if is the exact english name, i'm italian), with 3 touch have a huge lag, with 4 is impossible to draw cursor positions. About this test i don't know if is a problem of touch or is a problem of developers tools. Is necessary to check with another android 6 smartphone.
I also found another bug about the energy saving. Yesterday, when the battery has dropped below 15%, the energy saving has been activated automatically, as i set, but after connecting the charger it is not deactivated. I had to repeatedly juggle with the power saving enabling option to disable it (notification bar and buttons bar still remained red even with the power saving option turned off). Today I realized that the phone lags so obscene and discovered that, although it was not notified of the power saving mode, only 1 core was active with variable frequency. I had to again turn on and off the power saving mode to have all the core active (in cpu-z the governor was ever interactive but with only cpu0 active before re enable and disable power saving mode). Some happened this thing?
F...k, i was so glad I bought a motorola moto g i hope they solve these problems.