Hello everyone, i'm having a very rare problem, when i connect my one plus 7T Pro to my pc / laptop the phone only charges and I don't see any option on the phone to get to file transfer mode also the device is not visible in device manager at all. Also, one more thing i noticed is that once in a while it(very occasionally ) shows that option.
Things i've tried:-
1. changed the cable
2. tried another phone with every cable I've and on both my pc and laptop (worked fine ) also ADB and fastboot commands were working.
3. tried to manually install fastboot drivers
could it be that it's a hardware issue? (i even formatted my laptop to see if it works )
amitkuliyal said:
Hello everyone, i'm having a very rare problem, when i connect my one plus 7T Pro to my pc / laptop the phone only charges and I don't see any option on the phone to get to file transfer mode also the device is not visible in device manager at all. Also, one more thing i noticed is that once in a while it(very occasionally ) shows that option.
Things i've tried:-
1. changed the cable
2. tried another phone with every cable I've and on both my pc and laptop (worked fine ) also ADB and fastboot commands were working.
3. tried to manually install fastboot drivers
could it be that it's a hardware issue? (i even formatted my laptop to see if it works )
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You might have a damaged USB port.
Droidriven said:
You might have a damaged USB port.
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Possible but it's charging the properly
amitkuliyal said:
Possible but it's charging the properly
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Click to collapse
Because the charging function and data transfer are two different things and the hardware for each is in different locations inside the device, as such, one of them can have hardware damage and the other function normally because damage "here" does not equal damage "there".
Droidriven said:
Because the charging function and data transfer are two different things and the hardware for each is in different locations inside the device, as such, one of them can have hardware damage and the other function normally because damage "here" does not equal damage "there".
If the device worked fine then got wet then stopped working in certain ways, it doesn't take a rocket scientist to make a connection between the two events. Occam's razor states that the answer that requires the fewest assumptions is usually the correct answer.
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Okay then I'll take it to the service center, let's see. Thanks.
amitkuliyal said:
Okay then I'll take it to the service center, let's see. Thanks.
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Click to collapse
any news update?
Sorry forgot to update here, so the phone usb jack was the problem. After replacing with new one it's working fine.
amitkuliyal said:
Sorry forgot to update here, so the phone usb jack was the problem. After replacing with new one it's working fine.
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Usb chrging port?
mell9 said:
Usb chrging port?
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Yep
Related
Hi,
I am having all kind of problem with my nexus s 4g. I searched around and found some people had their problems because they had the wrong cable. Is there really a difference between non-samsung cables and samsung cables ? Thanks
What kind of problems? I've had problem with the touchscreen responding weirdly when using a different amperage charger. No problem when using ANY cable on the stock charger or on the computer though.
optimusv45 said:
Hi,
I am having all kind of problem with my nexus s 4g. I searched around and found some people had their problems because they had the wrong cable. Is there really a difference between non-samsung cables and samsung cables ? Thanks
Click to expand...
Click to collapse
Yes, if you are going to be using adb, or fastboot it is recommended to use the USB cable that came with it. I have used other cables before on the Nexus, and fastboot or usb debugging won't read at times.
Hope this helps.
I have a LG cable. I connected my phone to the computer ( i tried this on a couple different computer ) and i do not see my phone as mass storage device i can only see it as Unknown in Device Manager. I called Samsung and they told me there is no driver for this phone. I have tried PDAnet ( at the page where it asked me to plug in my phone nothing was detected )and have installed SDK with google usb driver. I have also tried Samsung_Mobile_USB_Driver_V1.3.800.0.msi.... . I went to Update Driver and selected List all drivers to have it display all drivers on my computer and there was no ADB devices....
polobunny said:
What kind of problems? I've had problem with the touchscreen responding weirdly when using a different amperage charger. No problem when using ANY cable on the stock charger or on the computer though.
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You don't need to install ADB drivers for the mass storage to be detected.
A standard mass storage driver is used when plugged in a computer so you don't need administrator rights.
mabry, that's very strange. Unless the cable is defective, you shouldn't have any issue with adb or fastboot. I've used a cable from an LG phone, a cheap winding cable and at least 2 other cables I've found on the spot (at my parents house) to do adb and pull stuff from the phone while I was away from home. They all worked flawlessly *shrugs*
I have tried two different LG cables and a HTC cable from a HTC windows phone ( dont think that matter..) In total i have tried three cables and on three computers , all same result... I do have the newest 2.3.7 update from Sprint... i bought this phone off of a kid who hasn't been paying his bills so the phone itself hasn't been released for new services but i don't think that would affect how it connects to a computer ...
polobunny said:
You don't need to install ADB drivers for the mass storage to be detected.
A standard mass storage driver is used when plugged in a computer so you don't need administrator rights.
mabry, that's very strange. Unless the cable is defective, you shouldn't have any issue with adb or fastboot. I've used a cable from an LG phone, a cheap winding cable and at least 2 other cables I've found on the spot (at my parents house) to do adb and pull stuff from the phone while I was away from home. They all worked flawlessly *shrugs*
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Click to collapse
everything else on the phone works fine. The port itself looks fine and it charges fine ... when connected to a computer or the power adapter...
i have downloaded an app from the market and its called USB host controller. I started the app and on the Info page of the app it shows.."S3C USB Host driver not found!" and "Root hub is not present, USB Host mode not active or not available"... does that mean there is something wrong with the phone itself ?
Cased sealed went to Spring and bought a data cable from them. Now my phone is working just fine. They said sometimes different cables will have pins for different function ( charge, data etc..) Will THANK all that tried to help
optimusv45 said:
Cased sealed went to Spring and bought a data cable from them. Now my phone is working just fine. They said sometimes different cables will have pins for different function ( charge, data etc..) Will THANK all that tried to help
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Tried to tell ya... lol. J/K
optimusv45 said:
Cased sealed went to Spring and bought a data cable from them. Now my phone is working just fine. They said sometimes different cables will have pins for different function ( charge, data etc..) Will THANK all that tried to help
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Click to collapse
Except those cables you tried all have data pins connected, because they were meant to be used with smartphones...
Happy it's working for you, but strange problem nonetheless.
Here is my case, I am now on stock 4.1.1
When I connect my nexus to my PC, it only charges. I can neither mount USB storage nor attaching to debug mode. What even worse is that, I can't even run fastboot command in bootloader, so basically I can't flash a custom recovery.
As a result, I am now stuck on stock ROM.
Can anyone please give me an idea to get my USB driver work, or at least to flash a recovery?
EDIT: I have used fast charge before, so will it screwed up or disable the USB driver? Any way to restore it in my case?
EDIT: Solved. The two USB line charges only
Can anyone help me?
I have tried two USB lines with two PCs, so I do think there is a problem of my phone.
barrielui said:
EDIT: I have used fast charge before, so will it screwed up or disable the USB driver? Any way to restore it in my case?
EDIT: Solved. The two USB line charges only
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Hello barrielui,
would you describe more information how you solved that issue? What do you exactly mean by last line? It's working only for "charging" or for data transfer (mass_storage) too? You've found new type of USB cabel or what?
Unfortunately have the exactly same issue few days after upgrade to JLB 4.1.1 stock Rom. It works properly few days and than from some reason something happen, but don't know what&why and how to fix it.
Think maybe it's a hardware problem, but how it happened is mystery
I had issues with my usb for a while myself, it just kept getting worse until I would not get a charge at all. Your issue may be different than mine, but I had my nexus s the first week it came out. I had already planned to have my phone sent in for repair on my usb, so I figured I could tinker with it. It turns out that the little tab in my charge port was pushed down (away from the screen when holding in hand) just enough that it would barely make contact with my micro usb cables. I used a tac and slipped it in between and carefully pried up a little.
Caution, this may not be your problem, look at other options, or compare your usb port to another phone to determine if it is it. My tab was just barely gaped from the bottom.
Solution
Try cleaning the Nexus port pins with something pointy...deposits on pins inside cellphone port prevents the usb contact..clean it one by one with a pin and tell me if it worked
teekex said:
Think maybe it's a hardware problem, but how it happened is mystery
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It was a hardware issue with USB connector on motherboard on my case, but strange is that it was occurred when flashing to newer system.
I have already submitted the RMA for this since it is refurbed and I only have a few days left to return it, but I thought I double check here.
I can charge fine, but with two different cables (one is geniune ASUS), I can not get a PC to even acknowledge I plugged in the TF700T....both LInux and Win7.
This doesn't seem to be a common a problem, or I fail at searching so I am assuming it is damaged USB port....
sjgieson said:
I have already submitted the RMA for this since it is refurbed and I only have a few days left to return it, but I thought I double check here.
I can charge fine, but with two different cables (one is geniune ASUS), I can not get a PC to even acknowledge I plugged in the TF700T....both LInux and Win7.
This doesn't seem to be a common a problem, or I fail at searching so I am assuming it is damaged USB port....
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Click to collapse
Coud be. Could also be that you do not have the correct drivers installed...
Did your PC install drivers the first you connected to it?
berndblb said:
Coud be. Could also be that you do not have the correct drivers installed...
Did your PC install drivers the first you connected to it?
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Click to collapse
On Linux you don't need a driver. If neither dmesg nor lsusb show any trace of the tablet on more than one PC, I'd also say it's a broken USB port on the device.
Yep lsusb shows nothing...fresh win7... load back it goes....
Sent from my Galaxy Nexus using Tapatalk
Hello everyone,
A couple of weeks ago my USB data connection on my OnePlus One has stopped working.
This means that no connection is even detected on any computer.
This is not a driver issue as the computer doesn't even notice anything has plugged in.
I think it's not a software/ROM issue because the same applies to fastboot mode and recovery mode - no data connection, no "usb plugged in" sound on any computer, no device showing up.
It's also not a cable issue, as the same cable works on other OnePlus One's and I've tried many different known-to-be-working cables.
More facts:
1) When plugging to a computer USB port - the battery icon shows the charging (lightning) symbol for a half a second and disappears and it won't charge. The computer, of course, doesn't see a usb device plugged.
2) When connecting to an AC charger - it charges just fine.
3) I already tried replacing the dock connector and flat cable unit with a new one - did not solve the issue, which means the dock connector is fine.
Any insight on this will be greatly appreciated!
Thanks!
purpleman2k said:
Hello everyone,
A couple of weeks ago my USB data connection on my OnePlus One has stopped working.
This means that no connection is even detected on any computer.
This is not a driver issue as the computer doesn't even notice anything has plugged in.
I think it's not a software/ROM issue because the same applies to fastboot mode and recovery mode - no data connection, no "usb plugged in" sound on any computer, no device showing up.
It's also not a cable issue, as the same cable works on other OnePlus One's and I've tried many different known-to-be-working cables.
More facts:
1) When plugging to a computer USB port - the battery icon shows the charging (lightning) symbol for a half a second and disappears and it won't charge. The computer, of course, doesn't see a usb device plugged.
2) When connecting to an AC charger - it charges just fine.
3) I already tried replacing the dock connector and flat cable unit with a new one - did not solve the issue, which means the dock connector is fine.
Any insight on this will be greatly appreciated!
Thanks!
Click to expand...
Click to collapse
By dock connector, you mean the USB port? Typically, this issue arises when the pins in the USB port get damaged. I don't know how the rest works out, but if that particular section of pins have to communicate throughout the rest of the motherboard, perhaps the trail responsible for that may have somehow gotten damaged. This is a clueless theory, someone with more electrical/motherboard experience can verify this.
What I do know is that once the micro USB port has been replaced on the phone, the issue should be fixed. It happened to an S3 I still have and I got it replaced by a friend. Sadly, it happened to me at the wrong time since i had wiped the entire OS and internal storage and was relying on my USB OTG cable and a flash drive which contained a rare rom called Sonic Open Kang Project (SOKP).
DO NOTE that this has also been an issue with me on the software side of certain devices. I uave had practically every flagship device out there and have come across a point where this happens on both stock and custom roms. My Optimus G did it on custom roms, and my Nexus 7 2012 occasionally on stock. There were other devices I cannot remember but sometimes factory resets or replacing the rom helps. However, you did state that the result is still the same on fastboot/recovery, so this seems to be more on the hardware side.
I replaced the USB connector (including it's flex cable) entirely. Did not solve the issue.
What else could be wrong?
try again
purpleman2k said:
I replaced the USB connector (including it's flex cable) entirely. Did not solve the issue.
What else could be wrong?
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Click to collapse
Try another computer. See if you can get any response from adb.
pbergonzi said:
Try another computer. See if you can get any response from adb.
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I tried a lot of different computers and cables. None of them detect a USB connection.
Again, to clarify - they don't even SEE a usb device has been plugged in.
recovery?
purpleman2k said:
I tried a lot of different computers and cables. None of them detect a USB connection.
Again, to clarify - they don't even SEE a usb device has been plugged in.
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Click to collapse
You running a custom recovery? If so, see if you can toggle the mtp on/off reboot with each back to recovery. Use the tools to check the filesystem, permissions, etc.
Could pins have damaged?
Well, I did replace the USB connector with a new one, so if pins are damaged it's gotta be on the motherboard side, and I can think of no reason why that would ever happen.
As for recovery, I'm running TWRP and I'm not sure I understand what you meant I should try. Can you elaborate?
Thanks
Recently had to get my S8+ changed through insurance and now every time i plug it into my win10 PC it isn't recognized. it will charge from the PC but will not display in the my computer section as a device. I've tried a new cable various USB ports turned on USB debugging and downloading drivers. ive also downloaded the smart switch app to PC but it doesn't recognize it either.
any ideas would be much appreciated
thanks
Jim_Bourbon said:
Recently had to get my S8+ changed through insurance and now every time i plug it into my win10 PC it isn't recognized. it will charge from the PC but will not display in the my computer section as a device. I've tried a new cable various USB ports turned on USB debugging and downloading drivers. ive also downloaded the smart switch app to PC but it doesn't recognize it either.
any ideas would be much appreciated
thanks
Click to expand...
Click to collapse
Have you tried to change the the "usb mtp" from notification area?
Change it to "File Transfer" or "Picture" to force PC connection.
samteeee said:
Have you tried to change the the "usb mtp" from notification area?
Change it to "File Transfer" or "Picture" to force PC connection.
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Click to collapse
Doesn't give me the option when plugged into pc. The notification area just displays the charging message. When I press on it it takes me tothe battery settings of device maintenance
Jim_Bourbon said:
Doesn't give me the option when plugged into pc. The notification area just displays the charging message. When I press on it it takes me tothe battery settings of device maintenance
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Click to collapse
Sounds like you're using a power-only cable. Might try other USB cables, especially the one the phone came with.
bpleat said:
Sounds like you're using a power-only cable. Might try other USB cables, especially the one the phone came with.
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I used the original cable and purchased anew cable but I believe it may not be an official Samsung one I will have to try a new cable and see
Jim_Bourbon said:
I used the original cable and purchased anew cable but I believe it may not be an official Samsung one I will have to try a new cable and see
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Click to collapse
Could also be the PC is not recognizing as a USB device. I forget how to get Win10 to start looking for USB devices again, but recommend you Google variants of "windows 10 does not recognize my USB device". (Shortest: "windows 10" and USB and autodetect")
I fixed this once, forget how.
pc is detecting my old s6 edge but not the s8+. will try a new cable again
Jim_Bourbon said:
pc is detecting my old s6 edge but not the s8+. will try a new cable again
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Click to collapse
Of coarse I am going to ask all the same obvious stuff So you have tried different cables have you tried to make sure there is no trach in the usb type c ends? Also try booting to safe mode and a factory reset of coarse back up with sammy cloud first it does good about restoring most stuff.....
Only other things is drivers again and try other usb ports as well as a different PC.
My be defective device also
By chance does anything come up in device manager?
bpleat said:
Sounds like you're using a power-only cable. Might try other USB cables, especially the one the phone came with.
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TheMadScientist said:
By chance does anything come up in device manager?
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Nope
Jim_Bourbon said:
Nope
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I would contact the insurance company and let them know they sent you a defective one Sounds like you have tried just about everything
Jim_Bourbon said:
pc is detecting my old s6 edge but not the s8+. will try a new cable again
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Click to collapse
That could also be if the S8+ has its USB setting to be (for example) Power only.