(Solved ) USB not working - Nexus S Q&A, Help & Troubleshooting

Here is my case, I am now on stock 4.1.1
When I connect my nexus to my PC, it only charges. I can neither mount USB storage nor attaching to debug mode. What even worse is that, I can't even run fastboot command in bootloader, so basically I can't flash a custom recovery.
As a result, I am now stuck on stock ROM.
Can anyone please give me an idea to get my USB driver work, or at least to flash a recovery?
EDIT: I have used fast charge before, so will it screwed up or disable the USB driver? Any way to restore it in my case?
EDIT: Solved. The two USB line charges only

Can anyone help me?
I have tried two USB lines with two PCs, so I do think there is a problem of my phone.

barrielui said:
EDIT: I have used fast charge before, so will it screwed up or disable the USB driver? Any way to restore it in my case?
EDIT: Solved. The two USB line charges only
Click to expand...
Click to collapse
Hello barrielui,
would you describe more information how you solved that issue? What do you exactly mean by last line? It's working only for "charging" or for data transfer (mass_storage) too? You've found new type of USB cabel or what?
Unfortunately have the exactly same issue few days after upgrade to JLB 4.1.1 stock Rom. It works properly few days and than from some reason something happen, but don't know what&why and how to fix it.
Think maybe it's a hardware problem, but how it happened is mystery

I had issues with my usb for a while myself, it just kept getting worse until I would not get a charge at all. Your issue may be different than mine, but I had my nexus s the first week it came out. I had already planned to have my phone sent in for repair on my usb, so I figured I could tinker with it. It turns out that the little tab in my charge port was pushed down (away from the screen when holding in hand) just enough that it would barely make contact with my micro usb cables. I used a tac and slipped it in between and carefully pried up a little.
Caution, this may not be your problem, look at other options, or compare your usb port to another phone to determine if it is it. My tab was just barely gaped from the bottom.

Solution
Try cleaning the Nexus port pins with something pointy...deposits on pins inside cellphone port prevents the usb contact..clean it one by one with a pin and tell me if it worked

teekex said:
Think maybe it's a hardware problem, but how it happened is mystery
Click to expand...
Click to collapse
It was a hardware issue with USB connector on motherboard on my case, but strange is that it was occurred when flashing to newer system.

Related

usb connection with pc suddenly dead

Hello suddenly my nexus s stopped connecting with data with the pc it only charges, tried with 3 diffrent computers with diffrent os , no menu popping on nexus and nothing connected on the computer(like i didnt connect anything), i removed the battery left it for some time installed stock rom still nothing.It was acting normally for a second and the other it stopped any help appreciated!
Are you sure you're using the cable that came with the phone? I have an LG Wink featurephone here that uses the same connector at the phone end -- its cable will charge my Nexus S (using the computer, obviously, but also when used with either the LG or Samsung charger) but no USB connection happens when I use it. Only the cable that came with my Nexus S provides a USB connection when I connect to the computer. I guess there are pinout differences between the two cables.
If you're sure you're using the right cable, I would guess that it's gone bad if it doesn't work on any computer. You can buy an (overpriced) replacement from Samsung or maybe a cheaper one on eBay or at a retail store. If the latter, be sure the seller lists it as compatible with the Nexus S.
it happened with the original cable ppfff i dont know...
same problem
stavros86 said:
Hello suddenly my nexus s stopped connecting with data with the pc it only charges, tried with 3 diffrent computers with diffrent os , no menu popping on nexus and nothing connected on the computer(like i didnt connect anything), i removed the battery left it for some time installed stock rom still nothing.It was acting normally for a second and the other it stopped any help appreciated!
Click to expand...
Click to collapse
Hi
I have the same problem
I have no idea what the problem could be.
We are not alone with this problem: code.google.com/p/android/issues/detail?id=13553
Now installed stock rom as well but still the same problem.
If i starting the NS in the bootloader mode the phone is not recognized by the computer.
It would be great, if someone knows a solution!
polandy said:
Hi
I have the same problem
I have no idea what the problem could be.
We are not alone with this problem: code.google.com/p/android/issues/detail?id=13553
Now installed stock rom as well but still the same problem.
If i starting the NS in the bootloader mode the phone is not recognized by the computer.
It would be great, if someone knows a solution!
Click to expand...
Click to collapse
I've been trying to get help with this for weeks. No one is even responding to my posts. I thought it was something OBSURDLY simple, such that people didn't even want to waste their time responding to me.
Seeing same problem, No connetion via USB
Posted problem in General,, http://forum.xda-developers.com/showthread.php?t=1104245
Tried different cords, different computers and operating systems,, did cold start several times on phone (removed battery) still no luck, I am running totally stock
Curious do any of you have the Google Music Beta?? (maybe a over zealous rights thing?)
just tried it with a Win 7 machine that had never seen it before and it said it could not recognize the device,, me thinks that the MS device driver DB is messed up buy some recent Win update??
i sent it to samsung to change my usb slot because after connecting to pc and nothing happen when i went to charge the phone it took 5 hours to get to 30% so iam almost sure that mini usb slot malfunctions
stavros86 said:
i sent it to samsung to change my usb slot because after connecting to pc and nothing happen when i went to charge the phone it took 5 hours to get to 30% so iam almost sure that mini usb slot malfunctions
Click to expand...
Click to collapse
My phone charges just fine. And my USB connectivity was fine until I manually installed 2.3.4.
~I had usb connection problems after upgrade to 2.3.4 a bit different but I managed to get the USB back by formatting the SD card.
see here
Acnescar said:
~I had usb connection problems after upgrade to 2.3.4 a bit different but I managed to get the USB back by formatting the SD card.
see here
Click to expand...
Click to collapse
I was on 2.3.3 when this happened, i tried to flash 2.3.4 then and again it didnt work but the strange thing is that when i was moving the mini usb the first times up and down it was shown for a moment as a broken usb device.Then this stopped and was not shown at all on the computer and finally the phone charged super slow when connected to electricity
Beginning to believe that it is a physical prob with USB connector on phone. It seems to start/stop charging when wiggling usb on phone but no mounting. Doe anyone know best way to resolve , T-mobile but bought from Best Buy? so to Best Buy? FOR SUPPORT /EXCHANGE? suggestions?
I've seen loose connections before. My suggestion ain't the cheapest but the plug, on the cable end, shouldn't wiggle. I went to a corporate sprint store, the ones that actually have working display phones, and got their usb to micro usb data cable. The thing with that cable is when you plug it in the phone side, it goes into the jack firmly. You can almost feel the little locking tabs click into place. There should be no play or wiggle with that cable as long as there's no damage or abuse with the jack on the phone. IMO, that's a good data cable. It's never given me problems before.
Also, sometimes the cable is only wired for charging. A true data cable will be wired correctly and be able to both charge and transfer data. Usually the cables that come with the phone are crap quality. I don't know if my suggestion will help but it won't hurt to have a good cable for data transfer and flashing. The last thing you want is a flaky connection from a cheap cable when you're flashing roms. Russian roulette with bricking a phone in a worse case situation.
Did you try reboot the computer and the phone? How about a different usb port? How about unplug any other usb device in case it's conflicting for some unknown reason? It sounds like so many people with windows 7 are having problems. Usually always happens with a new os that's released. Xp, for flashing devices and programming different hardware devices, has never given of a problem. I have a small partition with xp on it just for that purpose only.
off to Samsung for repair for me...
After time on phone with them and a factory reset belief is that the usb connector is defective. BTW Best Buy just hands off to Samsung 1-800 #
So Back to a barely functional G-1 for a while, glad I could find it!
So is Samsung or the carriers replacing or fixing units?
My USB data died shortly after 2.3.4 ota update.
Wifi FTP is fine for data transfer but I want USB debug to work...
Shame on google and Samsung, this bug has been around for months.
no shame on anyone...
I went through a factory reset with Samsung on phone that isolated the problem to what is apparently a loose usb connector, nothing to do with software... only hassle is sending it in for repair, as` mentioned problem needs to be dealt with Samsung customer service (not carrier or Best Buy), they were fine on phone...

[q] usb not recognized

anyone else have this problem?
I have the latest HTC Driver.
When I first got my phone it was perfectly normal until I rooted my phone. I would have to try plugging and unplugging the Stock HTC USB multiple times for my computer to recognize my phone. It is getting pretty annoying. I was wondering if anyone else has this problem as well. (doesnt matter which ROM I use, problem continues.)
P00t said:
anyone else have this problem?
I have the latest HTC Driver.
When I first got my phone it was perfectly normal until I rooted my phone. I would have to try plugging and unplugging the Stock HTC USB multiple times for my computer to recognize my phone. It is getting pretty annoying. I was wondering if anyone else has this problem as well. (doesnt matter which ROM I use, problem continues.)
Click to expand...
Click to collapse
You sure it's not the cable ?
Or, perhaps the usb port connector on the phone, or the one you're trying to plug into could have loose/damaged contacts?
Obviously, somethings changed or different. Try to replicate as many of the conditions that you had when it did work, as you can.
Scott_S said:
You sure it's not the cable ?
Or, perhaps the usb port connector on the phone, or the one you're trying to plug into could have loose/damaged contacts?
Obviously, somethings changed or different. Try to replicate as many of the conditions that you had when it did work, as you can.
Click to expand...
Click to collapse
i have three HTC phone charger. 2 of them are in perfect condition, brand new, and they both still give me the same problem. maybe, something is wrong with my phone inside?
P00t said:
i have three HTC phone charger. 2 of them are in perfect condition, brand new, and they both still give me the same problem. maybe, something is wrong with my phone inside?
Click to expand...
Click to collapse
I'm talking about the cable itself, and maybe that's what you are talking about when you say "htc phone charger."
As far as "something wrong with your phone inside," you perhaps are missing or not understanding what I'm referring to.
Look at your phone up close at the part where you plug it in. Real close. You should see 4 little metal strips... Contacts. I was trying to suggest for you to check if there was a physical issue, loose, bent connector on the cable or on that part of the phone.
Or, on the connector of the port on the computer you were trying to connect it to.
The fact that you have to do it several times for it to recognize, but that it at least DOES eventually recognize it, made me suspect it's something intermittent, like a bad/loose connector, or a cable that has one of the wires inside it broken.
I don't know what other than something having to do with the usb connector on the phone, possibly where it's soldered to the PCB, that would cause it to intermittently give you problems.

USB port seems to have a bad connection... can i return for a free fix / replacement?

I have had a UK SII since launch (originally on O2) but rooted and now using CM9.
Ive noticed recently that my charger needed to be wiggled a bit in the port for the phone to start charging.
Now it seems to have gotten worse and now i have to have the plug tilted in the usb port at a certain angle and apply pressure to it for it to start charging. Ive tested with 4 different leads. Connected to my laptop and phone keeps on flicking to usb debugging message so i am presuming the connections in the usb port are faulty.
Ive also cleaned a load of fluff out from it and its still the same.
The phone is just under a year old... so im hoping its covered for a 2 year cover like my old Sony Erricson phone.
Do you think they will repair this fault or make me pay due to excessive wear n tear?
I charge once a day over night, and dont use the port for much else apart from probably undre 20times connected to laptop.
Thanks
did you try the cable with something else than your phone? It looks like it's probably some broken part of the cable inside, but try anyway.
If it works fine with everything else it's your phone, if doesn't work with other things it's the cable and i'm not sure if they would replace it, because it could be your fault if it's the cable.
Vincentmrl said:
did you try the cable with something else than your phone? It looks like it's probably some broken part of the cable inside, but try anyway.
If it works fine with everything else it's your phone, if doesn't work with other things it's the cable and i'm not sure if they would replace it, because it could be your fault if it's the cable.
Click to expand...
Click to collapse
As I described above... i have tested the phone with 4 different usb cables/chargers.

Help figuring out what's broken with my OnePlus One

Hello everyone,
A couple of weeks ago my USB data connection on my OnePlus One has stopped working.
This means that no connection is even detected on any computer.
This is not a driver issue as the computer doesn't even notice anything has plugged in.
I think it's not a software/ROM issue because the same applies to fastboot mode and recovery mode - no data connection, no "usb plugged in" sound on any computer, no device showing up.
It's also not a cable issue, as the same cable works on other OnePlus One's and I've tried many different known-to-be-working cables.
More facts:
1) When plugging to a computer USB port - the battery icon shows the charging (lightning) symbol for a half a second and disappears and it won't charge. The computer, of course, doesn't see a usb device plugged.
2) When connecting to an AC charger - it charges just fine.
3) I already tried replacing the dock connector and flat cable unit with a new one - did not solve the issue, which means the dock connector is fine.
Any insight on this will be greatly appreciated!
Thanks!
purpleman2k said:
Hello everyone,
A couple of weeks ago my USB data connection on my OnePlus One has stopped working.
This means that no connection is even detected on any computer.
This is not a driver issue as the computer doesn't even notice anything has plugged in.
I think it's not a software/ROM issue because the same applies to fastboot mode and recovery mode - no data connection, no "usb plugged in" sound on any computer, no device showing up.
It's also not a cable issue, as the same cable works on other OnePlus One's and I've tried many different known-to-be-working cables.
More facts:
1) When plugging to a computer USB port - the battery icon shows the charging (lightning) symbol for a half a second and disappears and it won't charge. The computer, of course, doesn't see a usb device plugged.
2) When connecting to an AC charger - it charges just fine.
3) I already tried replacing the dock connector and flat cable unit with a new one - did not solve the issue, which means the dock connector is fine.
Any insight on this will be greatly appreciated!
Thanks!
Click to expand...
Click to collapse
By dock connector, you mean the USB port? Typically, this issue arises when the pins in the USB port get damaged. I don't know how the rest works out, but if that particular section of pins have to communicate throughout the rest of the motherboard, perhaps the trail responsible for that may have somehow gotten damaged. This is a clueless theory, someone with more electrical/motherboard experience can verify this.
What I do know is that once the micro USB port has been replaced on the phone, the issue should be fixed. It happened to an S3 I still have and I got it replaced by a friend. Sadly, it happened to me at the wrong time since i had wiped the entire OS and internal storage and was relying on my USB OTG cable and a flash drive which contained a rare rom called Sonic Open Kang Project (SOKP).
DO NOTE that this has also been an issue with me on the software side of certain devices. I uave had practically every flagship device out there and have come across a point where this happens on both stock and custom roms. My Optimus G did it on custom roms, and my Nexus 7 2012 occasionally on stock. There were other devices I cannot remember but sometimes factory resets or replacing the rom helps. However, you did state that the result is still the same on fastboot/recovery, so this seems to be more on the hardware side.
I replaced the USB connector (including it's flex cable) entirely. Did not solve the issue.
What else could be wrong?
try again
purpleman2k said:
I replaced the USB connector (including it's flex cable) entirely. Did not solve the issue.
What else could be wrong?
Click to expand...
Click to collapse
Try another computer. See if you can get any response from adb.
pbergonzi said:
Try another computer. See if you can get any response from adb.
Click to expand...
Click to collapse
I tried a lot of different computers and cables. None of them detect a USB connection.
Again, to clarify - they don't even SEE a usb device has been plugged in.
recovery?
purpleman2k said:
I tried a lot of different computers and cables. None of them detect a USB connection.
Again, to clarify - they don't even SEE a usb device has been plugged in.
Click to expand...
Click to collapse
You running a custom recovery? If so, see if you can toggle the mtp on/off reboot with each back to recovery. Use the tools to check the filesystem, permissions, etc.
Could pins have damaged?
Well, I did replace the USB connector with a new one, so if pins are damaged it's gotta be on the motherboard side, and I can think of no reason why that would ever happen.
As for recovery, I'm running TWRP and I'm not sure I understand what you meant I should try. Can you elaborate?
Thanks

The device USB doesn't get recognized even after replacing the USB board

Hello everyone!
I found my old Galaxy S6 lying around in my home and I decided to use it as a development phone. The battery was bad and the usb wouldn't connect with my pc anymore. When I connected it it on Windows it gave bad descriptor errors for some time, and then it wouldn't get recognized anymore. I thought it was the USB connector board and since it was hard to replace I gave up and bought a new phone.
I recently decided to risk replacing it since I have no use for it anyway so I got a battery and a USB connector board replacement. I managed to do it and the phone looks good, except the USB still doesn't work. On windows it doesn't even get listed in the device manager and on linux the dmesg command gives this output:
Code:
[4249.142864] usb 1-1-port3: attempt power cycle
[4250.314394] usb 1-1-port3: Cannot enable. Maybe the USB cable is bad?
[4251.170460] usb 1-1-port3: Cannot enable. Maybe the USB cable is bad?
[4251.171100] usb 1-1-port3: unable to enumerate USB device
I don't know what to think. I also thought the stock firmware got corrupted last time I flashed it but I can't try a different one since the USB is broken and there's no root on it. At this point I think the issue is either the software or the motherboard, but the phone is good except for the usb so I don't really know what to do.
Do you have any suggestions? Is there a way to flash a custom firmware without the USB?
Carefully check the ribbon connector pins for damage.
Was the replacement port PCB the correct one?
blackhawk said:
Carefully check the ribbon connector pins for damage.
Was the replacement port PCB the correct one?
Click to expand...
Click to collapse
Yes the PCB is the right one, it's a very specific board with the audio jack, capacitive sensors for the back and task-manager buttons and the usb connector. There's no ribbon cable, it's just a connector that snaps into the motherboard.
And everything is fine on the board except for the device enumeration. It's like either the firmware can't get the USB up or there's some other kind of issue in the main board.
The problem is I can't try flashing another firmware since I can't get root on it. I also tried apk based roots but it seems they've been patched on my android version (7.0)
EDIT: there actually is a ribbon cable connecting the usb board to the motherboard through the snap connector, but being on the replaced board I guess it is fine. I also checked the connector on the MB side and it looks okay.
Was the old port PCB known bad?
If not, probably a blown mobo.
blackhawk said:
Was the old port PCB known bad?
If not, probably a blown mobo.
Click to expand...
Click to collapse
Not confirmed, but I assumed it was since the USB was broken... the charging was slow but that was probably due to the dirty connector. At this point if it's a hardware issue then it's the motherboard...
Isn't there anything I can do to root the phone without the USB? At least I would be able to use adb wifi debugging and make use of it as a dev phone...
I have an update. I tried using an old pc with USB 1.1 ports and a linux live distro and it somehow recognized the phone. It was working fine so I got into download mode and I tried flashing TWRP using heimdall. I had some issues so I had to compile the latest version, but the flashing process stops when reading the PIT data.
I installed windows and tried with Odin, same result, it works until "Get PIT for mapping" and never goes further...
I also tried different USB cables, ports with the same result. Could there be an issue with this "PIT"?
Samsung PIT Files | Explained | iHax
What is a Samsung PIT file? What does it do? Which PIT file to use if there is more than one? We answer this and a lot more in this explainer article!
ihax.io
It's possible you suffered a SEU, they are rare but can happen at any time. The data effected is completely random, it can be any data on the flash memory including the PIT. Restoring the corrupted data is the only fix.
The hardware will be intact if this is the cause.
blackhawk said:
Samsung PIT Files | Explained | iHax
What is a Samsung PIT file? What does it do? Which PIT file to use if there is more than one? We answer this and a lot more in this explainer article!
ihax.io
It's possible you suffered a SEU, they are rare but can happen at any time. The data effected is completely random, it can be any data on the flash memory including the PIT. Restoring the corrupted data is the only fix.
The hardware will be intact if this is the cause.
Click to expand...
Click to collapse
Well, that would explain why the USB suddenly stopped working, but it's like a one in a billion chance. In the meantime, with no other idea coming to my mind, I officially give up and use the phone with stock firmware and no root.
I will install userland and use it as a raspberry with touch screen lol.
Thank you for your patience and your help

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