Database Info

Captivate Cant Connect with USB

I've looked everywhere and cant seem to find an answer, so i figured i'd start a new thread.
My captivate used to connect to my computer just fine, but there was another computer it would just NOT connect too! Well, after a few months, it stopped connecting to my home computer as well.
I have USB debugging on, the phone is rooted and everything. When I plug it in and mount the USB drives, i get drives J and K on my computer, one for the internal storage, and one for the SD card i have in the phone.
When double clicking any of those drives, it just sits there and reads forever without ever doing anything. I can use the SDK to run "adb devices" and it see's the phone, Odin One Click finds the phone but freezes on reading file line, or just fails all together.
Any ideas?

Try reinstalling the samsung usb drivers and restart your computer, that'd be my first step.
Sent from my SAMSUNG-SGH-I897 using XDA App

You have to be on the touch wiz home screen if you're trying to connect to Kies, otherwise turn on USB debugging and you should be good to go
Sent from my SAMSUNG-SGH-I897 using XDA App

SeenNotScene: I've uninstalled, rebooted, re-installed several times. I've been having this problem for a couple months now and i've tried everything i can think of. It doesnt work
bkhams: I dont even know what Kies is? I always have USB debugging turned on, and once connected i bring down the drop down menu and mount the USB so i can access my phones files as if they were another drive.

I had the same problem, and Samsung peeps told me I had to use the USB cable that came with the phone, low and behold they were right. Connected right away with the USB that came with the phone, could that be your problem?

I had the same problem in the past and it was actually a hardware problem with the Captivate and not anything with the computer. I ended up taking the phone in and they exchanged it for me.
I do not know if yours could be having the same problem, but that was my experience. Frustrating, to say the least.

Hmm... Could be the hardware i guess.. I know its not the cable though because i've only ever used the cable that came with it.

Have you tried connecting to the USB port directly off the motherboard? My connections were "sketchy" at best when using the ports of the top of the computer case. Once I connected directly off the MOBO, zero problems since.

Sloved!
axis01 said:
Have you tried connecting to the USB port directly off the motherboard? My connections were "sketchy" at best when using the ports of the top of the computer case. Once I connected directly off the MOBO, zero problems since.
Click to expand...
Click to collapse
Thank you for suggestions! My front USB connector is probably connected to some internal HUB, not going straight to the motherboard and wont work. Connecting directly to MB USB solve the problem. I am a little bit surprised... but whatever - M$ bull*hits. I spend couple of hours yesterday to find out whats going on. Thank you again!

usb connection with pc suddenly dead

Hello suddenly my nexus s stopped connecting with data with the pc it only charges, tried with 3 diffrent computers with diffrent os , no menu popping on nexus and nothing connected on the computer(like i didnt connect anything), i removed the battery left it for some time installed stock rom still nothing.It was acting normally for a second and the other it stopped any help appreciated!

Are you sure you're using the cable that came with the phone? I have an LG Wink featurephone here that uses the same connector at the phone end -- its cable will charge my Nexus S (using the computer, obviously, but also when used with either the LG or Samsung charger) but no USB connection happens when I use it. Only the cable that came with my Nexus S provides a USB connection when I connect to the computer. I guess there are pinout differences between the two cables.
If you're sure you're using the right cable, I would guess that it's gone bad if it doesn't work on any computer. You can buy an (overpriced) replacement from Samsung or maybe a cheaper one on eBay or at a retail store. If the latter, be sure the seller lists it as compatible with the Nexus S.

it happened with the original cable ppfff i dont know...

same problem
stavros86 said:
Hello suddenly my nexus s stopped connecting with data with the pc it only charges, tried with 3 diffrent computers with diffrent os , no menu popping on nexus and nothing connected on the computer(like i didnt connect anything), i removed the battery left it for some time installed stock rom still nothing.It was acting normally for a second and the other it stopped any help appreciated!
Click to expand...
Click to collapse
Hi
I have the same problem
I have no idea what the problem could be.
We are not alone with this problem: code.google.com/p/android/issues/detail?id=13553
Now installed stock rom as well but still the same problem.
If i starting the NS in the bootloader mode the phone is not recognized by the computer.
It would be great, if someone knows a solution!

polandy said:
Hi
I have the same problem
I have no idea what the problem could be.
We are not alone with this problem: code.google.com/p/android/issues/detail?id=13553
Now installed stock rom as well but still the same problem.
If i starting the NS in the bootloader mode the phone is not recognized by the computer.
It would be great, if someone knows a solution!
Click to expand...
Click to collapse
I've been trying to get help with this for weeks. No one is even responding to my posts. I thought it was something OBSURDLY simple, such that people didn't even want to waste their time responding to me.

Seeing same problem, No connetion via USB
Posted problem in General,, http://forum.xda-developers.com/showthread.php?t=1104245
Tried different cords, different computers and operating systems,, did cold start several times on phone (removed battery) still no luck, I am running totally stock
Curious do any of you have the Google Music Beta?? (maybe a over zealous rights thing?)
just tried it with a Win 7 machine that had never seen it before and it said it could not recognize the device,, me thinks that the MS device driver DB is messed up buy some recent Win update??

i sent it to samsung to change my usb slot because after connecting to pc and nothing happen when i went to charge the phone it took 5 hours to get to 30% so iam almost sure that mini usb slot malfunctions

stavros86 said:
i sent it to samsung to change my usb slot because after connecting to pc and nothing happen when i went to charge the phone it took 5 hours to get to 30% so iam almost sure that mini usb slot malfunctions
Click to expand...
Click to collapse
My phone charges just fine. And my USB connectivity was fine until I manually installed 2.3.4.

~I had usb connection problems after upgrade to 2.3.4 a bit different but I managed to get the USB back by formatting the SD card.
see here

Acnescar said:
~I had usb connection problems after upgrade to 2.3.4 a bit different but I managed to get the USB back by formatting the SD card.
see here
Click to expand...
Click to collapse
I was on 2.3.3 when this happened, i tried to flash 2.3.4 then and again it didnt work but the strange thing is that when i was moving the mini usb the first times up and down it was shown for a moment as a broken usb device.Then this stopped and was not shown at all on the computer and finally the phone charged super slow when connected to electricity

Beginning to believe that it is a physical prob with USB connector on phone. It seems to start/stop charging when wiggling usb on phone but no mounting. Doe anyone know best way to resolve , T-mobile but bought from Best Buy? so to Best Buy? FOR SUPPORT /EXCHANGE? suggestions?

I've seen loose connections before. My suggestion ain't the cheapest but the plug, on the cable end, shouldn't wiggle. I went to a corporate sprint store, the ones that actually have working display phones, and got their usb to micro usb data cable. The thing with that cable is when you plug it in the phone side, it goes into the jack firmly. You can almost feel the little locking tabs click into place. There should be no play or wiggle with that cable as long as there's no damage or abuse with the jack on the phone. IMO, that's a good data cable. It's never given me problems before.
Also, sometimes the cable is only wired for charging. A true data cable will be wired correctly and be able to both charge and transfer data. Usually the cables that come with the phone are crap quality. I don't know if my suggestion will help but it won't hurt to have a good cable for data transfer and flashing. The last thing you want is a flaky connection from a cheap cable when you're flashing roms. Russian roulette with bricking a phone in a worse case situation.
Did you try reboot the computer and the phone? How about a different usb port? How about unplug any other usb device in case it's conflicting for some unknown reason? It sounds like so many people with windows 7 are having problems. Usually always happens with a new os that's released. Xp, for flashing devices and programming different hardware devices, has never given of a problem. I have a small partition with xp on it just for that purpose only.

off to Samsung for repair for me...
After time on phone with them and a factory reset belief is that the usb connector is defective. BTW Best Buy just hands off to Samsung 1-800 #
So Back to a barely functional G-1 for a while, glad I could find it!

So is Samsung or the carriers replacing or fixing units?
My USB data died shortly after 2.3.4 ota update.
Wifi FTP is fine for data transfer but I want USB debug to work...
Shame on google and Samsung, this bug has been around for months.

no shame on anyone...
I went through a factory reset with Samsung on phone that isolated the problem to what is apparently a loose usb connector, nothing to do with software... only hassle is sending it in for repair, as` mentioned problem needs to be dealt with Samsung customer service (not carrier or Best Buy), they were fine on phone...

Phone not being seen by any PC

So this issue started a few days ago. Any time I plugged my phone in it would constantly connect and disconnect from the pc. I've tried multiple usb cables, ports, and the 3 PCs I have with the same result on each. Now when I plug it in, it is no longer being recognized by the PC, Odin, ADB, etc... It will charge but that is it.
I have a warranty replacement coming to me however I need to be able to get this one back to stock... Any suggestions?
Before anyone asks, NO it has never been wet, dropped, damaged in any way, set on fire, caught in a land slide, earthquake, what have you.. The phone itself functions perfectly fine. All drivers are up to date, none of my PCs configurations have changed. I have one I use specifically for app development and not even that one will see the phone.

I had the same problem. I used a different cable and it all worked better....now with that said it happened again so I flashed my phone back to stock and all was well.
Then went to flashing ROMS.
Sent from my SAMSUNG-SGH-I727 using xda premium

Really check out the micro usb cable. A bad cable will just about always allow a device to charge, but data transfer is another story. If you really have tried a few micro USB cables, then it the problem relies elsewhere. Try restarting both phone and PC, and if neither works, sounds like you have a busted port on the Skyrocket.

Thank you both for your responses. I am a PC technician so I followed my usual troubleshooting steps to figure this out. I narrowed it down to either all of my cables are bad (not a chance) or the phone is just f**ked (likely). Ah well ill have to try to use another way to force the stock firmware and recovery on here. Lol
HTC = Hate The Consumer

I use my old Nokia OEM USB cable. Connects with the right number of pins on the USB connection end. I'd check your USB cables for # of pins . Skyrocket uses 5 I believe. Also that there is sufficient power to your USB ports. Aka avoid front USB ports which could only be 4 pin....
Sent from my I727 rocket on Marz! @[email protected]

When you plug the usb cable in, do you see the usb icon at the top left of your screen? I have to pull that window down to tell it to connect to pc, then confirm it again before mine connects. Mine doesn't auto connect on its own.
I see you've been a member for a few years so if its not connecting, that really sucks man. Hope you get it figured out.
Sent from my SAMSUNG-SGH-I727 using xda premium

Your phone is a ghost.
Sent from my HTC One X

Not running the AOKP ROM are you? The R3 build had an issue with this, and all AOKP will disable USB to PC if you enable 'fast charge' under ROM Control...
Good luck :S

According to what I've been reading you can try using the *#7284# code and setting the USB portion from PDA to MODEM and then back to PDA and it would kickstart the connection. No dice for me though. Ive been through 7 different USB cables already.. I am not about to go and buy one just to keep playing with it my other phones connect just fine using the same cables. No, I am running the latest Sky ICS

Help figuring out what's broken with my OnePlus One

Hello everyone,
A couple of weeks ago my USB data connection on my OnePlus One has stopped working.
This means that no connection is even detected on any computer.
This is not a driver issue as the computer doesn't even notice anything has plugged in.
I think it's not a software/ROM issue because the same applies to fastboot mode and recovery mode - no data connection, no "usb plugged in" sound on any computer, no device showing up.
It's also not a cable issue, as the same cable works on other OnePlus One's and I've tried many different known-to-be-working cables.
More facts:
1) When plugging to a computer USB port - the battery icon shows the charging (lightning) symbol for a half a second and disappears and it won't charge. The computer, of course, doesn't see a usb device plugged.
2) When connecting to an AC charger - it charges just fine.
3) I already tried replacing the dock connector and flat cable unit with a new one - did not solve the issue, which means the dock connector is fine.
Any insight on this will be greatly appreciated!
Thanks!

purpleman2k said:
Hello everyone,
A couple of weeks ago my USB data connection on my OnePlus One has stopped working.
This means that no connection is even detected on any computer.
This is not a driver issue as the computer doesn't even notice anything has plugged in.
I think it's not a software/ROM issue because the same applies to fastboot mode and recovery mode - no data connection, no "usb plugged in" sound on any computer, no device showing up.
It's also not a cable issue, as the same cable works on other OnePlus One's and I've tried many different known-to-be-working cables.
More facts:
1) When plugging to a computer USB port - the battery icon shows the charging (lightning) symbol for a half a second and disappears and it won't charge. The computer, of course, doesn't see a usb device plugged.
2) When connecting to an AC charger - it charges just fine.
3) I already tried replacing the dock connector and flat cable unit with a new one - did not solve the issue, which means the dock connector is fine.
Any insight on this will be greatly appreciated!
Thanks!
Click to expand...
Click to collapse
By dock connector, you mean the USB port? Typically, this issue arises when the pins in the USB port get damaged. I don't know how the rest works out, but if that particular section of pins have to communicate throughout the rest of the motherboard, perhaps the trail responsible for that may have somehow gotten damaged. This is a clueless theory, someone with more electrical/motherboard experience can verify this.
What I do know is that once the micro USB port has been replaced on the phone, the issue should be fixed. It happened to an S3 I still have and I got it replaced by a friend. Sadly, it happened to me at the wrong time since i had wiped the entire OS and internal storage and was relying on my USB OTG cable and a flash drive which contained a rare rom called Sonic Open Kang Project (SOKP).
DO NOTE that this has also been an issue with me on the software side of certain devices. I uave had practically every flagship device out there and have come across a point where this happens on both stock and custom roms. My Optimus G did it on custom roms, and my Nexus 7 2012 occasionally on stock. There were other devices I cannot remember but sometimes factory resets or replacing the rom helps. However, you did state that the result is still the same on fastboot/recovery, so this seems to be more on the hardware side.

I replaced the USB connector (including it's flex cable) entirely. Did not solve the issue.
What else could be wrong?

try again
purpleman2k said:
I replaced the USB connector (including it's flex cable) entirely. Did not solve the issue.
What else could be wrong?
Click to expand...
Click to collapse
Try another computer. See if you can get any response from adb.

pbergonzi said:
Try another computer. See if you can get any response from adb.
Click to expand...
Click to collapse
I tried a lot of different computers and cables. None of them detect a USB connection.
Again, to clarify - they don't even SEE a usb device has been plugged in.

recovery?
purpleman2k said:
I tried a lot of different computers and cables. None of them detect a USB connection.
Again, to clarify - they don't even SEE a usb device has been plugged in.
Click to expand...
Click to collapse
You running a custom recovery? If so, see if you can toggle the mtp on/off reboot with each back to recovery. Use the tools to check the filesystem, permissions, etc.
Could pins have damaged?

Well, I did replace the USB connector with a new one, so if pins are damaged it's gotta be on the motherboard side, and I can think of no reason why that would ever happen.
As for recovery, I'm running TWRP and I'm not sure I understand what you meant I should try. Can you elaborate?
Thanks

USB Device not recognized / No fast charge

So I've had my S7 for around two months now, and all of a sudden fast charging just stopped working. Thought, oh, must be using the wrong cable (have loads of them micro USB cables floating around)
Now I'm certain I'm using the official Samsung fast charge plug and cable that came with the phone, and still no fast charge. When I try to plug into my Windows 10 Desktop or Laptop I have a message that says the device can't be recognized
Phone has already been rooted and flashed with a custom rom. Didn't think that was the issue as it wouldn't even show the mounted storage in TWRP, or identify the phone in ODIN.
Now I've flashed back to the stock rom that I made a backup of when I had the phone, and I still have the same problem!! Can't access internal / external storage using the supplied USB cable and can't fast charge.
I'm thinking the USB port on the device is just knackard.. but really, I've looked after it so well I fail to see how this could happen, unless it's a common fault.
Might just get a wireless fast charger, but do you guys have anything else I can try before giving up on the USB connectivity?
Cheers

try to connect to a different pc, if same it means your usb connector is faulty

Sounds more like the cable is bad tbh, you won't get fast charge from a PC USB port, only from the Samsung charger
But if the device isn't recognised by the PC, and won't fast charge from the charger, the common thing between them is the cable
Possible it's the phone USB port, but more likely the cable is bad
Afaik certain cables can not fast charge either, so chances are the ones you have lying around that are not the official cable can not support it
Genuine Samsung USB cable is white with the USB port symbol on both ends and the phone end has two small ridges to grip when inserting and removing it, should help identify it

Yep I'm using the official cable and fast charger
I'm trying to fast charge via the fast charger and not USB. Only trying USB to access the internal / external storage.
Tried on my desktop and laptop and both have the same issue where my old HTC m8 connects without any issue.

clownstyle said:
where my old HTC m8 connects without any issue.
Click to expand...
Click to collapse
With the same cable?

*Detection* said:
With the same cable?
Click to expand...
Click to collapse
To fast charge I've tried the original Samsung cable with the fast charge plug.
To connect to the PC I've used x3 different cables that all work with my HTC one m8. With all of them I get device not recognised. Already tried installing Samsung switch and reinstalling drivers which didn't work.

clownstyle said:
To fast charge I've tried the original Samsung cable with the fast charge plug.
To connect to the PC I've used x3 different cables that all work with my HTC one m8. With all of them I get device not recognised. Already tried installing Samsung switch and reinstalling drivers which didn't work.
Click to expand...
Click to collapse
I mean for the HTC, does the Samsung fast charge cable work to connect to the PC?
Does sound possible the phones USB port is faulty if you can't get any connection at all to the PC with multiple cables
Try changing the USB mode in developer options
Networking > Select USB configuration

*Detection* said:
I mean for the HTC, does the Samsung fast charge cable work to connect to the PC?
Does sound possible the phones USB port is faulty if you can't get any connection at all to the PC with multiple cables
Try changing the USB mode in developer options
Networking > Select USB configuration
Click to expand...
Click to collapse
Yep the genuine Samsung cable works when connecting the htc to the computer.
I've tried enabling USB debugging and switching between charging, MTP, PTP, RNDIS, Audio Source and Midi.. all of them come back with the windows popup

clownstyle said:
Yep the genuine Samsung cable works when connecting the htc to the computer.
I've tried enabling USB debugging and switching between charging, MTP, PTP, RNDIS, Audio Source and Midi.. all of them come back with the windows popup
Click to expand...
Click to collapse
Unfortunately it is starting to sound like the phone is at fault
Still under warranty? (KNOX 0x0)

*Detection* said:
Unfortunately it is starting to sound like the phone is at fault
Still under warranty? (KNOX 0x0)
Click to expand...
Click to collapse
Unfortunately not. Well it's been rooted and flashed so I guess not.
Ordered a wireless fast charger so hopefully that will see me through and WiFi network for file transfers.
I reckon the USB port will need replacing but I'm not really inclined to do that myself.

Just noticed you said you flashed back to stock using a backup you made
Have you tried stock using ODIN and 100% stock files, using CSC to reset?

My dad has a5 2016 with the same issue, and no warranty. I bought flex + connector , replaced it and still nothing. No fast charge ( it takes cca 4hrs to charge it fully ) and no usb connectivity. I gave up on that

@ClowsTyle
Any luck? I seen your recent post in another thread and it sounds like you tried to replace the USB but that didn't work.
I'm having the exact same issue now. Device suddenly stopped fast charging, Windows does not recognize it when plugged into PC. I ordered a new cable to double check and also tried on different computers. I also tried reinstalling drivers, but nothing has worked.

Hi my is doing the same thing no Fast charge and no pc connection, did anybody find out what happen with yours ?

You have to change power ic s535 for s7 edge.
When usb gets moisture power ic will damage.

I have same problem my phone charging 0-100 6hours but ı install notorious kernel and it takes 3 hours it is better than 6 hours

Same Issue
I've had the same issue for the past 3 weeks now and I've tried everything I know...
1. Tested cable and charger with another S7 and they work fine.
2. Factory Reset.
3. Changed the USB port chip.
4. Turned on "Low Battery Dump".
So far, the issue hasn't changed.

was this issue solved?
I´m having same issues whit my galaxy s7 active, I can not fast charge my phone no matter what cable I use, then noticed that evrytime I plug it to any computer it says the devicescan not be recognized, I´m about to buy a new charging port and install it, but I want to make shure this is not a software related issue.
I´ve tried several cables and several laptops/ pc´s
I´ve factory reseted my device and turned on low battery dump, wiped cache partition, and problem still there...

The charger could be faulty/damaged did you try a different charger?
---------- Post added at 06:43 PM ---------- Previous post was at 06:40 PM ----------
Dial *#08# and select the first option (mtp and another option i am on a custom rom that seems to not have the *#0808# setting

I also have the same issue with my phone the phone charges but not recognize and also tried to change settings on phone and nothing? And my other samsung phone works and nothing wrong with USB tried to install smansung drivers on PC and still same issue.
I tried a different USB and nothing works and different ports on my comp.
My ports works with my other samsung phone so not sure why not with the S7?
Is the USB faulty?