Recently had to get my S8+ changed through insurance and now every time i plug it into my win10 PC it isn't recognized. it will charge from the PC but will not display in the my computer section as a device. I've tried a new cable various USB ports turned on USB debugging and downloading drivers. ive also downloaded the smart switch app to PC but it doesn't recognize it either.
any ideas would be much appreciated
thanks
Jim_Bourbon said:
Recently had to get my S8+ changed through insurance and now every time i plug it into my win10 PC it isn't recognized. it will charge from the PC but will not display in the my computer section as a device. I've tried a new cable various USB ports turned on USB debugging and downloading drivers. ive also downloaded the smart switch app to PC but it doesn't recognize it either.
any ideas would be much appreciated
thanks
Click to expand...
Click to collapse
Have you tried to change the the "usb mtp" from notification area?
Change it to "File Transfer" or "Picture" to force PC connection.
samteeee said:
Have you tried to change the the "usb mtp" from notification area?
Change it to "File Transfer" or "Picture" to force PC connection.
Click to expand...
Click to collapse
Doesn't give me the option when plugged into pc. The notification area just displays the charging message. When I press on it it takes me tothe battery settings of device maintenance
Jim_Bourbon said:
Doesn't give me the option when plugged into pc. The notification area just displays the charging message. When I press on it it takes me tothe battery settings of device maintenance
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Click to collapse
Sounds like you're using a power-only cable. Might try other USB cables, especially the one the phone came with.
bpleat said:
Sounds like you're using a power-only cable. Might try other USB cables, especially the one the phone came with.
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I used the original cable and purchased anew cable but I believe it may not be an official Samsung one I will have to try a new cable and see
Jim_Bourbon said:
I used the original cable and purchased anew cable but I believe it may not be an official Samsung one I will have to try a new cable and see
Click to expand...
Click to collapse
Could also be the PC is not recognizing as a USB device. I forget how to get Win10 to start looking for USB devices again, but recommend you Google variants of "windows 10 does not recognize my USB device". (Shortest: "windows 10" and USB and autodetect")
I fixed this once, forget how.
pc is detecting my old s6 edge but not the s8+. will try a new cable again
Jim_Bourbon said:
pc is detecting my old s6 edge but not the s8+. will try a new cable again
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Click to collapse
Of coarse I am going to ask all the same obvious stuff So you have tried different cables have you tried to make sure there is no trach in the usb type c ends? Also try booting to safe mode and a factory reset of coarse back up with sammy cloud first it does good about restoring most stuff.....
Only other things is drivers again and try other usb ports as well as a different PC.
My be defective device also
By chance does anything come up in device manager?
bpleat said:
Sounds like you're using a power-only cable. Might try other USB cables, especially the one the phone came with.
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TheMadScientist said:
By chance does anything come up in device manager?
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Nope
Jim_Bourbon said:
Nope
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Click to collapse
I would contact the insurance company and let them know they sent you a defective one Sounds like you have tried just about everything
Jim_Bourbon said:
pc is detecting my old s6 edge but not the s8+. will try a new cable again
Click to expand...
Click to collapse
That could also be if the S8+ has its USB setting to be (for example) Power only.
Related
Hi,
I am having all kind of problem with my nexus s 4g. I searched around and found some people had their problems because they had the wrong cable. Is there really a difference between non-samsung cables and samsung cables ? Thanks
What kind of problems? I've had problem with the touchscreen responding weirdly when using a different amperage charger. No problem when using ANY cable on the stock charger or on the computer though.
optimusv45 said:
Hi,
I am having all kind of problem with my nexus s 4g. I searched around and found some people had their problems because they had the wrong cable. Is there really a difference between non-samsung cables and samsung cables ? Thanks
Click to expand...
Click to collapse
Yes, if you are going to be using adb, or fastboot it is recommended to use the USB cable that came with it. I have used other cables before on the Nexus, and fastboot or usb debugging won't read at times.
Hope this helps.
I have a LG cable. I connected my phone to the computer ( i tried this on a couple different computer ) and i do not see my phone as mass storage device i can only see it as Unknown in Device Manager. I called Samsung and they told me there is no driver for this phone. I have tried PDAnet ( at the page where it asked me to plug in my phone nothing was detected )and have installed SDK with google usb driver. I have also tried Samsung_Mobile_USB_Driver_V1.3.800.0.msi.... . I went to Update Driver and selected List all drivers to have it display all drivers on my computer and there was no ADB devices....
polobunny said:
What kind of problems? I've had problem with the touchscreen responding weirdly when using a different amperage charger. No problem when using ANY cable on the stock charger or on the computer though.
Click to expand...
Click to collapse
You don't need to install ADB drivers for the mass storage to be detected.
A standard mass storage driver is used when plugged in a computer so you don't need administrator rights.
mabry, that's very strange. Unless the cable is defective, you shouldn't have any issue with adb or fastboot. I've used a cable from an LG phone, a cheap winding cable and at least 2 other cables I've found on the spot (at my parents house) to do adb and pull stuff from the phone while I was away from home. They all worked flawlessly *shrugs*
I have tried two different LG cables and a HTC cable from a HTC windows phone ( dont think that matter..) In total i have tried three cables and on three computers , all same result... I do have the newest 2.3.7 update from Sprint... i bought this phone off of a kid who hasn't been paying his bills so the phone itself hasn't been released for new services but i don't think that would affect how it connects to a computer ...
polobunny said:
You don't need to install ADB drivers for the mass storage to be detected.
A standard mass storage driver is used when plugged in a computer so you don't need administrator rights.
mabry, that's very strange. Unless the cable is defective, you shouldn't have any issue with adb or fastboot. I've used a cable from an LG phone, a cheap winding cable and at least 2 other cables I've found on the spot (at my parents house) to do adb and pull stuff from the phone while I was away from home. They all worked flawlessly *shrugs*
Click to expand...
Click to collapse
everything else on the phone works fine. The port itself looks fine and it charges fine ... when connected to a computer or the power adapter...
i have downloaded an app from the market and its called USB host controller. I started the app and on the Info page of the app it shows.."S3C USB Host driver not found!" and "Root hub is not present, USB Host mode not active or not available"... does that mean there is something wrong with the phone itself ?
Cased sealed went to Spring and bought a data cable from them. Now my phone is working just fine. They said sometimes different cables will have pins for different function ( charge, data etc..) Will THANK all that tried to help
optimusv45 said:
Cased sealed went to Spring and bought a data cable from them. Now my phone is working just fine. They said sometimes different cables will have pins for different function ( charge, data etc..) Will THANK all that tried to help
Click to expand...
Click to collapse
Tried to tell ya... lol. J/K
optimusv45 said:
Cased sealed went to Spring and bought a data cable from them. Now my phone is working just fine. They said sometimes different cables will have pins for different function ( charge, data etc..) Will THANK all that tried to help
Click to expand...
Click to collapse
Except those cables you tried all have data pins connected, because they were meant to be used with smartphones...
Happy it's working for you, but strange problem nonetheless.
I have just come back from a 2 week journey and my phone no longer is recognized by my pc.
I've uninstalled the USB drivers and reinstalled.
I've tried on multiple USB ports
I've tried multiple cables
I've tried multiple PC's
And of course I've rebooted everything multiple times.
I am on CleanRom 6.0R2
During the trip the the car charger cable got a yank while attached to the phone and ruined the connector on the charger. I replaced the charger with no issues. The phone will charge fine with usb cable attached to my PC. Is there any chance the usb connector on the phone got damaged? Anything else to try?
Thanks for your help.
michael* said:
I have just come back from a 2 week journey and my phone no longer is recognized by my pc.
I've uninstalled the USB drivers and reinstalled.
I've tried on multiple USB ports
I've tried multiple cables
I've tried multiple PC's
And of course I've rebooted everything multiple times.
I am on CleanRom 6.0R2
During the trip the the car charger cable got a yank while attached to the phone and ruined the connector on the charger. I replaced the charger with no issues. The phone will charge fine with usb cable attached to my PC. Is there any chance the usb connector on the phone got damaged? Anything else to try?
Thanks for your help.
Click to expand...
Click to collapse
It is possible it is damaged. Only other thing I know is to hook to USB then boot into download mode while it is connected. Had to do on Win 8 couple of times. It will try to refresh drivers from phone side.
prdog1 said:
It is possible it is damaged. Only other thing I know is to hook to USB then boot into download mode while it is connected. Had to do on Win 8 couple of times. It will try to refresh drivers from phone side.
Click to expand...
Click to collapse
I know it is a silly question, but I never used Odin to root to begin with, so I've never been in download mode. I know to use Volume Down + Home + Power button to get into download mode. But what will happen after this without Odin on the PC?
michael* said:
I know it is a silly question, but I never used Odin to root to begin with, so I've never been in download mode. I know to use Volume Down + Home + Power button to get into download mode. But what will happen after this without Odin on the PC?
Click to expand...
Click to collapse
Nothing. But it may try to load drivers to pc. I have got my usb ports to work doing that on Win 8. Phone has drivers also but that is how you force it to push to PC. Make sure usb debugging is on also before going to download mode. Worth a shot.
prdog1 said:
Nothing. But it may try to load drivers to pc. I have got my usb ports to work doing that on Win 8. Phone has drivers also but that is how you force it to push to PC. Make sure usb debugging is on also before going to download mode. Worth a shot.
Click to expand...
Click to collapse
So when it says "Downloading... Do not turn off Target!!"
What am I waiting for? When and how do I reboot?
michael* said:
So when it says "Downloading... Do not turn off Target!!"
What am I waiting for? When and how do I reboot?
Click to expand...
Click to collapse
It's already done what it gonna do if anything. Hold down power button for about 20 seconds it should reboot. If not pull batter and then reboot.
prdog1 said:
It's already done what it gonna do if anything. Hold down power button for about 20 seconds it should reboot. If not pull batter and then reboot.
Click to expand...
Click to collapse
Wow. That actually worked - PC recognizes the phone now. I must admit that I was very skeptical - but desperate to try anything. Thanks a million.
michael* said:
Wow. That actually worked - PC recognizes the phone now. I must admit that I was very skeptical - but desperate to try anything. Thanks a million.
Click to expand...
Click to collapse
No problem. It does sound iffy but it does work. :laugh:
prdog1 said:
It's already done what it gonna do if anything. Hold down power button for about 20 seconds it should reboot. If not pull batter and then reboot.
Click to expand...
Click to collapse
I was having the same issue. My PC just stopped recognizing my phone. So I just tried this, and no luck. Now what?
cmegalodon said:
I was having the same issue. My PC just stopped recognizing my phone. So I just tried this, and no luck. Now what?
Click to expand...
Click to collapse
His ended up being a bad cable. Would only charge.
prdog1 said:
His ended up being a bad cable. Would only charge.
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Click to collapse
geez. how would a cable just go bad? i switched mine out, and viola!
cmegalodon said:
geez. how would a cable just go bad? i switched mine out, and viola!
Click to expand...
Click to collapse
HaHa. This different thread. Don't know how this one was fixed but dog bit last one. Probably got bent and broke a wire inside. :laugh:
You could always try to mount usb via recovery to make sure as well.
Surge1223
Try something like moborobo... Its a application for PC.. It solved mine
Click Thank if you find my post as useful
My Galaxy S7 keeps disconnecting from USB every time i connect it to my PC a pop up msg says allow access to MTP devices i tap allow then it shows again please if someone can help me with this issue
WeZLi1 said:
My Galaxy S7 keeps disconnecting from USB every time i connect it to my PC a pop up msg says allow access to MTP devices i tap allow then it shows again please if someone can help me with this issue
Click to expand...
Click to collapse
Use a shorter USB Cable.
Or try another USB port. Back panel USB ports may work better than front panel ports.
red6hu said:
Or try another USB port. Back panel USB ports may work better than front panel ports.
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Click to collapse
dark_prince said:
Use a shorter USB Cable.
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Tried that same issue
WeZLi1 said:
Tried that same issue
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Another computer?
red6hu said:
Another computer?
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i don't think it's my computers fault because my dad's S3 just connects fine
WeZLi1 said:
i don't think it's my computers fault because my dad's S3 just connects fine
Click to expand...
Click to collapse
You will never know if you don't try.
Anyway, another idea: try to reinstall the drivers.
Hi I have the UK version of the Galaxy S7 SM-G930F on the O2 network running Android 6.0.1
Baseband:- G930FXXU1BPJG
Build :- MMB29K.G930FXXS1BPLD
I have tried to connect it to windows 10 using both Smart Switch and Kies 3 and both time my laptop doesn't seem to recognise the handset. When i plug in my Samsung USB cable the handset charges but nothing else happens. I don't even get an error message saying my handset can't be recognised.
I have updated Kies too the latest version and the USB drivers.
Any ides / solutions to my problem?
Thanks
Try different USB cable / USB port
Charging connectors are separate to the data connectors so it could charge and not be seen by the machine if they are damaged
so what does that mean?
rkidcd911 said:
so what does that mean?
Click to expand...
Click to collapse
What does it sound like it means?
Try a new usb cable or usb port as I already said
When you connect your phone using your cable to the PC charge your phone?
If so, go to developer options; scroll down until you see USB configuration and change it to MTP rather than Charging.
If that doesn't work, try using a cable that is used for syncing as the current cable you are using may only have the purpose of just charging devices.
Sent from my SM-G930F using XDA Labs
i have done it makes no differeence
rkidcd911 said:
i have done it makes no differeence
Click to expand...
Click to collapse
Might need the phone USB port repairing or replacing then
Dropped it or had it in water?
try changing USB configuration and change it to MTP/file transfer. also while connected look in device manager on your laptop for any unrecognised device. you can use window troubleshoot to search for any drivers you might need
Same issue ,but in Windows 7
I recently bought a Google Pixel it's all working fine
But when I plug it on my PC it doesn't get recognized even though the phone is charging I don't get any notification that the phone is plugged through USB I have all the drivers installed
Here are the errors I'm getting: "Unknown USB Device (Device Descriptor Request Failed)" and "Windows has stopped this device because it has reported problems. (Code 43)" please help I've moved from iOS recently I don't want to refund I freaking love this phone! and i'm starting to get desperate.
Thanks
Not for the Pixel 2 but I thought it'd be the same case plus I need help ASAP cause I'm leaving country soon!
Are you connecting it using the cable that it came with? If you are, try a different port or reboot your phone and see if that helps. You can also get into the developer settings and tell it to MTP rather than USB Charging. Sometimes that helps. You can also try different cables, (if desktop) use the usb ports on the back of the computer rather than the front.
nolimit78 said:
Are you connecting it using the cable that it came with? If you are, try a different port or reboot your phone and see if that helps. You can also get into the developer settings and tell it to MTP rather than USB Charging. Sometimes that helps. You can also try different cables, (if desktop) use the usb ports on the back of the computer rather than the front.
Click to expand...
Click to collapse
Yeah I did it all. It just doesn't wanna work
The cable it comes with is garbage. Use that only for charging and go buy a good USB C or USB A to C cable (for transfer, adb, etc. I've had better luck with the A to C cables).
clcdev said:
The cable it comes with is garbage. Use that only for charging and go buy a good USB C or USB A to C cable (for transfer, adb, etc. I've had better luck with the A to C cables).
Click to expand...
Click to collapse
I am using an original S8 one, tried with my friend's Google pixel original one and tried with a Chinese crap all three of em same ting
Make sure you are plugging into a USB 2.0 port. If all you have are 3.X ports you need to enable USB debugging in Developer options. If you are plugging into a desktop use the ports on the back of the machine.
Sent from my Pixel 2 using Tapatalk
PiousInquisitor said:
Make sure you are plugging into a USB 2.0 port. If all you have are 3.X ports you need to enable USB debugging in Developer options. If you are plugging into a desktop use the ports on the back of the machine.
Sent from my Pixel 2 using Tapatalk
Click to expand...
Click to collapse
Didn't work too. I never had this issue before when I had an iPhone
fr3akfr0m said:
Didn't work too. I never had this issue before when I had an iPhone
Click to expand...
Click to collapse
Perhaps you should have stuck with iOS then?
Sent from my Pixel 2 using Tapatalk
PiousInquisitor said:
Perhaps you should have stuck with iOS then?
Sent from my Pixel 2 using Tapatalk
Click to expand...
Click to collapse
It's too late for that now mate
I don't bother connecting with a cable. I use the free app 'Airdroid'. It gives you a url to use on your computer and as long as both your phone and computer are on the same network you can see all your files, photos, messages etc. on your computer screen. Very easy to move files either way and do all sorts of other things. Very slick.
BTW, you don't need to setup an Airdroid account just skip that bit.
scgf said:
I don't bother connecting with a cable. I use the free app 'Airdroid'. It gives you a url to use on your computer and as long as both your phone and computer are on the same network you can see all your files, photos, messages etc. on your computer screen. Very easy to move files either way and do all sorts of other things. Very slick.
BTW, you don't need to setup an Airdroid account just skip that bit.
Click to expand...
Click to collapse
Nah I'm doing this so I can root n stuff
You don't need pc to recognize device as a drive via USB for file recognition to root and stuff. Just use adb push and pull. That's of course if it is recognized by adb. Mine is that way as not recognize mtp drivers but adb is fine
Sent from my Pixel 2 using my fingers on the keyboard.
I had the same issue when I first got my phone. Initially, the only way I was able to get it to work was plugging directly into a USB port on the PC....it wouldn't work on any USB hub. I ordered a Anker Powerline II cable (my hub was Anker so I figured it would have the best luck) and it worked. No other cable would work...not sure why. Also, I didn't have to enable debugging (I had tried that before and it still didn't work)...I was able to go into Settings and change USB from charge only to file transfer.
mikeynavy1 said:
I had the same issue when I first got my phone. Initially, the only way I was able to get it to work was plugging directly into a USB port on the PC....it wouldn't work on any USB hub. I ordered a Anker Powerline II cable (my hub was Anker so I figured it would have the best luck) and it worked. No other cable would work...not sure why. Also, I didn't have to enable debugging (I had tried that before and it still didn't work)...I was able to go into Settings and change USB from charge only to file transfer.
Click to expand...
Click to collapse
I'm plugging it into a port not a hub and it still doesn't wanna work
fr3akfr0m said:
I recently bought a Google Pixel it's all working fine
But when I plug it on my PC it doesn't get recognized even though the phone is charging I don't get any notification that the phone is plugged through USB I have all the drivers installed
Here are the errors I'm getting: "Unknown USB Device (Device Descriptor Request Failed)" and "Windows has stopped this device because it has reported problems. (Code 43)" please help I've moved from iOS recently I don't want to refund I freaking love this phone! and i'm starting to get desperate.
Thanks
Not for the Pixel 2 but I thought it'd be the same case plus I need help ASAP cause I'm leaving country soon!
Click to expand...
Click to collapse
I've had the same issue - it ended up being a bad cable.
I know you probably checked this, but... did you update the Google drivers on your PC? My phone wan't recognized until I installed the latest from Google.
Just use an a to c cable. If you're using the adapter that came with your pixel, it won't work. And yeah everyone else is right, use the 2.0 port
Apparently 8.1 fcuked up usb 3.x connections such that you can't even use them for data, only usb 2.0 for now, it's super annoying. There's an issue tracker for it if you want to star it.
I use Solid Explorer and the ftp server to connect to Win 10 for file transfers atm
I had the same problem. After I finally switched to my one USB 2.0 port, I was subsequently able to use my 3.0 ports again. It was a while ago, so I don't remember the details, but I think I updated the driver for the device that was reporting as active in Windows Device Manager while I was connected via the 2.0 port.
Usneato said:
I had the same problem. After I finally switched to my one USB 2.0 port, I was subsequently able to use my 3.0 ports again. It was a while ago, so I don't remember the details, but I think I updated the driver for the device that was reporting as active in Windows Device Manager while I was connected via the 2.0 port.
Click to expand...
Click to collapse
Would be interesting if you could share your driver info - no one I've seen online has fixed this!