I recently bought a Google Pixel it's all working fine
But when I plug it on my PC it doesn't get recognized even though the phone is charging I don't get any notification that the phone is plugged through USB I have all the drivers installed
Here are the errors I'm getting: "Unknown USB Device (Device Descriptor Request Failed)" and "Windows has stopped this device because it has reported problems. (Code 43)" please help I've moved from iOS recently I don't want to refund I freaking love this phone! and i'm starting to get desperate.
Thanks
Not for the Pixel 2 but I thought it'd be the same case plus I need help ASAP cause I'm leaving country soon!
Are you connecting it using the cable that it came with? If you are, try a different port or reboot your phone and see if that helps. You can also get into the developer settings and tell it to MTP rather than USB Charging. Sometimes that helps. You can also try different cables, (if desktop) use the usb ports on the back of the computer rather than the front.
nolimit78 said:
Are you connecting it using the cable that it came with? If you are, try a different port or reboot your phone and see if that helps. You can also get into the developer settings and tell it to MTP rather than USB Charging. Sometimes that helps. You can also try different cables, (if desktop) use the usb ports on the back of the computer rather than the front.
Click to expand...
Click to collapse
Yeah I did it all. It just doesn't wanna work
The cable it comes with is garbage. Use that only for charging and go buy a good USB C or USB A to C cable (for transfer, adb, etc. I've had better luck with the A to C cables).
clcdev said:
The cable it comes with is garbage. Use that only for charging and go buy a good USB C or USB A to C cable (for transfer, adb, etc. I've had better luck with the A to C cables).
Click to expand...
Click to collapse
I am using an original S8 one, tried with my friend's Google pixel original one and tried with a Chinese crap all three of em same ting
Make sure you are plugging into a USB 2.0 port. If all you have are 3.X ports you need to enable USB debugging in Developer options. If you are plugging into a desktop use the ports on the back of the machine.
Sent from my Pixel 2 using Tapatalk
PiousInquisitor said:
Make sure you are plugging into a USB 2.0 port. If all you have are 3.X ports you need to enable USB debugging in Developer options. If you are plugging into a desktop use the ports on the back of the machine.
Sent from my Pixel 2 using Tapatalk
Click to expand...
Click to collapse
Didn't work too. I never had this issue before when I had an iPhone
fr3akfr0m said:
Didn't work too. I never had this issue before when I had an iPhone
Click to expand...
Click to collapse
Perhaps you should have stuck with iOS then?
Sent from my Pixel 2 using Tapatalk
PiousInquisitor said:
Perhaps you should have stuck with iOS then?
Sent from my Pixel 2 using Tapatalk
Click to expand...
Click to collapse
It's too late for that now mate
I don't bother connecting with a cable. I use the free app 'Airdroid'. It gives you a url to use on your computer and as long as both your phone and computer are on the same network you can see all your files, photos, messages etc. on your computer screen. Very easy to move files either way and do all sorts of other things. Very slick.
BTW, you don't need to setup an Airdroid account just skip that bit.
scgf said:
I don't bother connecting with a cable. I use the free app 'Airdroid'. It gives you a url to use on your computer and as long as both your phone and computer are on the same network you can see all your files, photos, messages etc. on your computer screen. Very easy to move files either way and do all sorts of other things. Very slick.
BTW, you don't need to setup an Airdroid account just skip that bit.
Click to expand...
Click to collapse
Nah I'm doing this so I can root n stuff
You don't need pc to recognize device as a drive via USB for file recognition to root and stuff. Just use adb push and pull. That's of course if it is recognized by adb. Mine is that way as not recognize mtp drivers but adb is fine
Sent from my Pixel 2 using my fingers on the keyboard.
I had the same issue when I first got my phone. Initially, the only way I was able to get it to work was plugging directly into a USB port on the PC....it wouldn't work on any USB hub. I ordered a Anker Powerline II cable (my hub was Anker so I figured it would have the best luck) and it worked. No other cable would work...not sure why. Also, I didn't have to enable debugging (I had tried that before and it still didn't work)...I was able to go into Settings and change USB from charge only to file transfer.
mikeynavy1 said:
I had the same issue when I first got my phone. Initially, the only way I was able to get it to work was plugging directly into a USB port on the PC....it wouldn't work on any USB hub. I ordered a Anker Powerline II cable (my hub was Anker so I figured it would have the best luck) and it worked. No other cable would work...not sure why. Also, I didn't have to enable debugging (I had tried that before and it still didn't work)...I was able to go into Settings and change USB from charge only to file transfer.
Click to expand...
Click to collapse
I'm plugging it into a port not a hub and it still doesn't wanna work
fr3akfr0m said:
I recently bought a Google Pixel it's all working fine
But when I plug it on my PC it doesn't get recognized even though the phone is charging I don't get any notification that the phone is plugged through USB I have all the drivers installed
Here are the errors I'm getting: "Unknown USB Device (Device Descriptor Request Failed)" and "Windows has stopped this device because it has reported problems. (Code 43)" please help I've moved from iOS recently I don't want to refund I freaking love this phone! and i'm starting to get desperate.
Thanks
Not for the Pixel 2 but I thought it'd be the same case plus I need help ASAP cause I'm leaving country soon!
Click to expand...
Click to collapse
I've had the same issue - it ended up being a bad cable.
I know you probably checked this, but... did you update the Google drivers on your PC? My phone wan't recognized until I installed the latest from Google.
Just use an a to c cable. If you're using the adapter that came with your pixel, it won't work. And yeah everyone else is right, use the 2.0 port
Apparently 8.1 fcuked up usb 3.x connections such that you can't even use them for data, only usb 2.0 for now, it's super annoying. There's an issue tracker for it if you want to star it.
I use Solid Explorer and the ftp server to connect to Win 10 for file transfers atm
I had the same problem. After I finally switched to my one USB 2.0 port, I was subsequently able to use my 3.0 ports again. It was a while ago, so I don't remember the details, but I think I updated the driver for the device that was reporting as active in Windows Device Manager while I was connected via the 2.0 port.
Usneato said:
I had the same problem. After I finally switched to my one USB 2.0 port, I was subsequently able to use my 3.0 ports again. It was a while ago, so I don't remember the details, but I think I updated the driver for the device that was reporting as active in Windows Device Manager while I was connected via the 2.0 port.
Click to expand...
Click to collapse
Would be interesting if you could share your driver info - no one I've seen online has fixed this!
Related
Hi,
I am having all kind of problem with my nexus s 4g. I searched around and found some people had their problems because they had the wrong cable. Is there really a difference between non-samsung cables and samsung cables ? Thanks
What kind of problems? I've had problem with the touchscreen responding weirdly when using a different amperage charger. No problem when using ANY cable on the stock charger or on the computer though.
optimusv45 said:
Hi,
I am having all kind of problem with my nexus s 4g. I searched around and found some people had their problems because they had the wrong cable. Is there really a difference between non-samsung cables and samsung cables ? Thanks
Click to expand...
Click to collapse
Yes, if you are going to be using adb, or fastboot it is recommended to use the USB cable that came with it. I have used other cables before on the Nexus, and fastboot or usb debugging won't read at times.
Hope this helps.
I have a LG cable. I connected my phone to the computer ( i tried this on a couple different computer ) and i do not see my phone as mass storage device i can only see it as Unknown in Device Manager. I called Samsung and they told me there is no driver for this phone. I have tried PDAnet ( at the page where it asked me to plug in my phone nothing was detected )and have installed SDK with google usb driver. I have also tried Samsung_Mobile_USB_Driver_V1.3.800.0.msi.... . I went to Update Driver and selected List all drivers to have it display all drivers on my computer and there was no ADB devices....
polobunny said:
What kind of problems? I've had problem with the touchscreen responding weirdly when using a different amperage charger. No problem when using ANY cable on the stock charger or on the computer though.
Click to expand...
Click to collapse
You don't need to install ADB drivers for the mass storage to be detected.
A standard mass storage driver is used when plugged in a computer so you don't need administrator rights.
mabry, that's very strange. Unless the cable is defective, you shouldn't have any issue with adb or fastboot. I've used a cable from an LG phone, a cheap winding cable and at least 2 other cables I've found on the spot (at my parents house) to do adb and pull stuff from the phone while I was away from home. They all worked flawlessly *shrugs*
I have tried two different LG cables and a HTC cable from a HTC windows phone ( dont think that matter..) In total i have tried three cables and on three computers , all same result... I do have the newest 2.3.7 update from Sprint... i bought this phone off of a kid who hasn't been paying his bills so the phone itself hasn't been released for new services but i don't think that would affect how it connects to a computer ...
polobunny said:
You don't need to install ADB drivers for the mass storage to be detected.
A standard mass storage driver is used when plugged in a computer so you don't need administrator rights.
mabry, that's very strange. Unless the cable is defective, you shouldn't have any issue with adb or fastboot. I've used a cable from an LG phone, a cheap winding cable and at least 2 other cables I've found on the spot (at my parents house) to do adb and pull stuff from the phone while I was away from home. They all worked flawlessly *shrugs*
Click to expand...
Click to collapse
everything else on the phone works fine. The port itself looks fine and it charges fine ... when connected to a computer or the power adapter...
i have downloaded an app from the market and its called USB host controller. I started the app and on the Info page of the app it shows.."S3C USB Host driver not found!" and "Root hub is not present, USB Host mode not active or not available"... does that mean there is something wrong with the phone itself ?
Cased sealed went to Spring and bought a data cable from them. Now my phone is working just fine. They said sometimes different cables will have pins for different function ( charge, data etc..) Will THANK all that tried to help
optimusv45 said:
Cased sealed went to Spring and bought a data cable from them. Now my phone is working just fine. They said sometimes different cables will have pins for different function ( charge, data etc..) Will THANK all that tried to help
Click to expand...
Click to collapse
Tried to tell ya... lol. J/K
optimusv45 said:
Cased sealed went to Spring and bought a data cable from them. Now my phone is working just fine. They said sometimes different cables will have pins for different function ( charge, data etc..) Will THANK all that tried to help
Click to expand...
Click to collapse
Except those cables you tried all have data pins connected, because they were meant to be used with smartphones...
Happy it's working for you, but strange problem nonetheless.
So for a while I haven't been able to connect my GSIII to my laptop cause it pisses me off. It will constantly disconnect at random times, no matter what USB port I use.
I have a Clevo W350STQ laptop, which has two (2) USB 3.0 ports and one (1) USB 2.0 port. My only shot at connecting it is using the 3.0 ports, as the 2.0 one will be worse.
With the 3.0 ports I can have the phone connected for anywhere between 10 seconds and 5 minutes, but it's never been connected for longer than 5 minutes. The 2.0 port connects and disconnects every second.
It's not the cable as I use it for charging and have used it for connecting other phones
It's not the USB ports cause I use them all the time for other things, and I even re-installed my USB drivers.
What could it be?
I did a factory reset and updated to 4.3, and it only happens with my laptop.
Edit------------------------
I needed to transfer files over and tried using Kies Air because I can't use Kies 3, and Kies Air just says that java isn't installed, and I won't upload every song one by one.... And when using Kies Air, I have it sent to the desktop and every time I try to open it, it just says it cannot be opened.
Here's a photo of what comes up when I uninstall the drivers completely, restart computer, install the drivers, then connect my SIII to my laptop.
http://puu.sh/6nAmK.png
Carousser said:
So for a while I haven't been able to connect my GSIII to my laptop cause it pisses me off. It will constantly disconnect at random times, no matter what USB port I use.
I have a Clevo W350STQ laptop, which has two (2) USB 3.0 ports and one (1) USB 2.0 port. My only shot at connecting it is using the 3.0 ports, as the 2.0 one will be worse.
With the 3.0 ports I can have the phone connected for anywhere between 10 seconds and 5 minutes, but it's never been connected for longer than 5 minutes. The 2.0 port connects and disconnects every second.
It's not the cable as I use it for charging and have used it for connecting other phones
It's not the USB ports cause I use them all the time for other things, and I even re-installed my USB drivers.
What could it be?
I did a factory reset and updated to 4.3, and it only happens with my laptop.
Edit------------------------
I needed to transfer files over and tried using Kies Air because I can't use Kies 3, and Kies Air just says that java isn't installed, and I won't upload every song one by one.... And when using Kies Air, I have it sent to the desktop and every time I try to open it, it just says it cannot be opened.
Here's a photo of what comes up when I uninstall the drivers completely, restart computer, install the drivers, then connect my SIII to my laptop.
http://puu.sh/6nAmK.png
Click to expand...
Click to collapse
You're probably not using a very good usb cable. Just because you're able to charge through it doesn't mean you're going to get good data transfer. They use completely different wires, and transferring data is much more reliant on a high quality cable.
I have a charging cable that works fine for charging, but won't connect to my computer at all no matter what. I bought a 3 ft OEM cable on amazon that works great for data transferring and I only use it for that purpose.
Sent from my SCH-I535 using Tapatalk 2
monoprice 10ft cable charges and connects to laptop fine ..$1.xx a cable ..shipping was more lol
why 10ft ..why not
BadUsername said:
You're probably not using a very good usb cable. Just because you're able to charge through it doesn't mean you're going to get good data transfer. They use completely different wires, and transferring data is much more reliant on a high quality cable.
I have a charging cable that works fine for charging, but won't connect to my computer at all no matter what. I bought a 3 ft OEM cable on amazon that works great for data transferring and I only use it for that purpose.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
I'm using the OEM cable that came with my phone. The cable works perfectly fine on my desktop, it's only my laptop. I have tried different cables as well, and they all produce the same results. This is why I'm stumped... I'm currently using AirDroid to transfer files and stuff to my phone, but I would at least like to get the USB connection working.
I've tried re-installing the drivers and still nothing. I tried using the mobile drivers from the samsung website, no work. Tried using the drivers that install when you plug the phone in, no work. I can't seem to get anything to work :/
Carousser said:
I'm using the OEM cable that came with my phone. The cable works perfectly fine on my desktop, it's only my laptop. I have tried different cables as well, and they all produce the same results. This is why I'm stumped... I'm currently using AirDroid to transfer files and stuff to my phone, but I would at least like to get the USB connection working.
I've tried re-installing the drivers and still nothing. I tried using the mobile drivers from the samsung website, no work. Tried using the drivers that install when you plug the phone in, no work. I can't seem to get anything to work :/
Click to expand...
Click to collapse
I don't think is ur fone since it connects to ur desktop. Have u tried different devices with same cable and/or different cables. . If ur jst putting files into ur external sd card y not use an adapter or put the sd card in another fone or mp3 player to transfer the files then back to ur fone.
Most likely it is a mechanical failure in the phone USB connector , mine will not connect at all . I have seen several complaints about this issue. Looks like the connections are breaking internally in the phone and it cannot be repaired. Software is never intermittent, hardware often is.
Hi!
Got my Note yesterday, now I got a problem, again. I can't get it work on USB 3.0 no matter what I do (I'm sure about this but I ask this anyway: am I right that SM-P905 have USB 3.0?)
Okay, to the problem:
When connected to USB 3.0 I don't have option to choose USB 3, I only got MTP and PTP
- I updated Kies 3
- I reinstalled drivers (from Kies)
- I have 2 USB 3.0 ports on my PC so not so many to test but:
USB 3.0 works on my Note 3 (SM-N9005) on both USB-ports, It also works well with my Note Pro USB-cable
Note Pro doesn't work (don't give even option to choose USB 3 mode) on any of these two ports. I also tried both ports using my Note 3 USB-cable, but still no luck
So any ideas?
ps. I got ASUS motherboard and I found out someones having similar problems with their Android devices. Reason was ASUS Ai Charger -utility, but I don't have that one never ever istalled on my PC. Oooh, and one more thing, I'm using Win 7 Home Premium (x64)
---------------------------------------------------------------------
Updating BIOS and reinstalling Windows did the trick, now it works like it should
What exactly makes you say it doesn't work? Are you completely unable to transfer data to/from the tablet to a PC, are you not seeing a difference between transfer speeds using a USB 2.0 cable vs a 3.0 cable, OR is the appearance of everything working there but you are wanting the USB 3.0 nag screen to pop up to give you an indication that you're indeed using USB 3.0 ?
muzzy996 said:
What exactly makes you say it doesn't work? Are you completely unable to transfer data to/from the tablet to a PC, are you not seeing a difference between transfer speeds using a USB 2.0 cable vs a 3.0 cable, OR is the appearance of everything working there but you are wanting the USB 3.0 nag screen to pop up to give you an indication that you're indeed using USB 3.0 ?
Click to expand...
Click to collapse
When I connect Note to PC USB 3.0 port, pull down notification bar and click USB notification, I get ONLY option to use MTP or PTP. USB 3.0 is not listed there as option. I also transferred about <10Gb size file to Note and it took about 50min, which really is loooooong time..
Okay, here is screenshot about what I meant. Can you please say how it's in your tablet.
Spere said:
Okay, here is screenshot about what I meant. Can you please say how it's in your tablet.
Click to expand...
Click to collapse
Same - Mine connects MTP and I can see it and transfer files but on my tablet I get a Icon in the top tray that says connected to USB 3.0
Same here, when I'm getting a USB 3.0 connection to my PC I'll get the 3.0 indication in the notification screen.
I can't get 3.0 to work with my rMBP but it works with my Windows 7 based workstation and I can definitely see an increase in file transfer speed to the tablet when the USB 3.0 cable is used in a USB 3.0 port. Just did a test from a hard drive on my PC to the tablet, 2.1GB file transferred to internal memory on the Note Pro in 1:18 using a USB 2.0 cable and 0:48 using the stock USB 3.0 cable so I'm getting about 45mb/s with 3.0 and 27mb/s with 2.0.
Okay thanks. Tomorrow I'll check again if notification bar shows USB 3 or not, can't remember right now (still got thought that not). I'll get back here and tell if it's working or not.
EDIT: Yup, no USB 3.0 connection, in notifiction area there is that standard USB icon and it's not saying 3.0
EDIT2: Is there some way to find out if Note charges using USB 3.0? Shouldn't the 3.0 be a lot faster on recharging than 2.0, but how I can know which one it uses?
Sent from my SM-N9005 using XDA Premium HD app
Okay, back to subject..
Does USB 3.0 affect anyway to charging speed? Like if I use stock wall charger with 2.0 or 3.0 cable?
What's your charging speed? I did test and from 50% to 55% it took 15 minutes and from 50% to 65% 45 minutes (which makes average 5%/15min)
To charge I used stock wall charger and stock USB 3.0 cable. I didn't use my NP while charging and mobile data / wifi was OFF
Can you please check how fast is your Note Pro to charge? I still can't make my note to work on 3.0 mode when connected to my PC and I'm trying to find is the problem on my PC or Note before sending this to repair
How about trying Gsam Battery Monitor and observing the charging characteristics that way. It will give you charging current.
muzzy996 said:
How about trying Gsam Battery Monitor and observing the charging characteristics that way. It will give you charging current.
Click to expand...
Click to collapse
With wall charher charging current is 1900mAh, which is normal I think.
Now, if I plug my NP to my computers USB 3.0 port, I get BSOD --> PC reboots and I plug again --> now it works, but still not on USB 3.0 mode. So it could be with drivers or something, tried again install device drivers with Kies 3 but no luck. What could I do? I don't have skills to remove all the drivers and start from clean table (any other way than formatting my pc and that's not gonna happer for a while )
Any ideas?
Okay, just tried with laptop (Win 8.1) and my NP is ok, it connected using USB 3.0.
Now what, if my external HDD and Note 3 works on my own PC via 3.0, what I can do to make my Note Pro work also??
Problem have to be with drivers or something..
Mine doesn't show the "Use USB3.0" option that my Note 3 shows, but it clearly says "Connected as a media device via USB3.0" in the notification bar. (See attached screnshot)
Also, it just copied 1.03GB in 16 seconds from my laptop to my NotePro.
Clearly they removed the USB 3.0 setting from the menu, and it is now done automatically.
Spere said:
Okay, just tried with laptop (Win 8.1) and my NP is ok, it connected using USB 3.0.
Now what, if my external HDD and Note 3 works on my own PC via 3.0, what I can do to make my Note Pro work also??
Problem have to be with drivers or something..
Click to expand...
Click to collapse
I'd start with USBDEVIEW. Google it. Run that with no android devices connected to the PC. Uninstall all drivers related to any android device and reboot the computer. Then try again.
If that doesn't work, consider repeating that, rebooting and then updating the chipset drivers for your motherboard.
After that, I'm out of ideas.
Us Mac users have the same issue; the tablet is simply not recognized as a USB 3.0 device on my rMBP which is running Mavericks. It doesn't matter if I'm running windows as a virtual machine in VMWare Fusion or not so I'm thinking its at the driver level of Mavericks.
Sent from my SM-P900 using Tapatalk
ShadowLea said:
Mine doesn't show the "Use USB3.0" option that my Note 3 shows, but it clearly says "Connected as a media device via USB3.0" in the notification bar. (See attached screnshot)
Also, it just copied 1.03GB in 16 seconds from my laptop to my NotePro.
Clearly they removed the USB 3.0 setting from the menu, and it is now done automatically.
Click to expand...
Click to collapse
I copied 1.42GB file from my USB 3.0 HD to my ext. card - that took 5:52.
I just can't get 3.0 connection to work with NP (see attachment), Note 3 works fine.
muzzy996 said:
I'd start with USBDEVIEW. Google it. Run that with no android devices connected to the PC. Uninstall all drivers related to any android device and reboot the computer. Then try again.
If that doesn't work, consider repeating that, rebooting and then updating the chipset drivers for your motherboard.
After that, I'm out of ideas.
Us Mac users have the same issue; the tablet is simply not recognized as a USB 3.0 device on my rMBP which is running Mavericks. It doesn't matter if I'm running windows as a virtual machine in VMWare Fusion or not so I'm thinking its at the driver level of Mavericks.
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Thank you for help. I uninstalled all drivers related to Android and/or Samsung, restarted my PC, connected NP and still not working. At this point I restarted computer again but that didn't help either... Where the heck can that problem be?
I also tried killing all processes that I knew I can safely kill from my PC (In hope if some program/process is doing harm for USB 3.0 connection) but no luck..
Spere said:
I copied 1.42GB file from my USB 3.0 HD to my ext. card - that took 5:52.
I just can't get 3.0 connection to work with NP (see attachment), Note 3 works fine.
Thank you for help. I uninstalled all drivers related to Android and/or Samsung, restarted my PC, connected NP and still not working. At this point I restarted computer again but that didn't help either... Where the heck can that problem be?
I also tried killing all processes that I knew I can safely kill from my PC (In hope if some program/process is doing harm for USB 3.0 connection) but no luck..
Click to expand...
Click to collapse
Hm.... Have you updated your PC's USB3.0 drivers? Have you tried using the Note 3 cable?
ShadowLea said:
Hm.... Have you updated your PC's USB3.0 drivers? Have you tried using the Note 3 cable?
Click to expand...
Click to collapse
I updated them twice, just to be sure. I got 2x USB 3.0 ports on my PC.
My external HD and Note 3 works well with both of them. And Note 3 also works with NP 12.2 cable.
Just my NP wont work no matter which port or cable I use.
On my friends laptop NP 12.2 with the cable that came in the box works well, immediately connects as 3.0 device.
I think I'll quit with this. Don't have the knowledge find out where the problem is.. I thought maby BIOS update might help, but since everything else works fine, I wont do that because the risk of totally f*** up my computer.
But if anyone here got any other/more ideas, I'm listening
Spere said:
I updated them twice, just to be sure. I got 2x USB 3.0 ports on my PC.
My external HD and Note 3 works well with both of them. And Note 3 also works with NP 12.2 cable.
Just my NP wont work no matter which port or cable I use.
On my friends laptop NP 12.2 with the cable that came in the box works well, immediately connects as 3.0 device.
I think I'll quit with this. Don't have the knowledge find out where the problem is.. I thought maby BIOS update might help, but since everything else works fine, I wont do that because the risk of totally f*** up my computer.
But if anyone here got any other/more ideas, I'm listening
Click to expand...
Click to collapse
You said you had an ASUS motherboard, right? I'd go ahead and update the BIOS, it's pretty fool proof with the newer ones (which you have USB3.0, so it's a safe assumption that it's new enough.)
I also have an Asus motherboard, funny thing is, my Note Pro does show the USB3.0 indicator in the notification bar, but I'm copying files over right now via Linux and it's copying at 9.9MB/s. That's pretty horrible. Added to that, my Note Pro won't charge from the USB port on my computer, but it will from the wall charger. It has a big red X over the battery when plugged into the PC. So I'm not sure if that's somehow related.
Another thought about both of our problems, is that maybe the cable is a little loose or something is in the port-hole. I know mine was a bit flakey for a bit there (as in I would plug it in, create a folder... then tried to rename it and it said it couldn't access the device... I had to try it three times after unplugging and plugging it back in.)
It doesn't make sense though that it's a BIOS and/or driver issue if you also have a Note 3 and it's working through USB3. I know on mine, when I tried it in Linux (can't recall if I did under Windows), it was extremely flakey there too. The Note Pro just autodetected it, but still copied slowly. I'll have to try that under Windows as well now.
slaapliedje
Yes, you may want to update your BIOS.
(For the record, I'm using an Asus N76VB with the factory BIOS, no issue).
Hm, maybe a silly suggestion... Are you using any type of USB charging setting? I know some of these Asus motherboards come with an option to overvolt the USB port to enable fast charging.
slaapliedje said:
Added to that, my Note Pro won't charge from the USB port on my computer, but it will from the wall charger. It has a big red X over the battery when plugged into the PC. So I'm not sure if that's somehow related.
Click to expand...
Click to collapse
Not related. A USBport doesn't supply enough amperé to register as charging. Even my old Galaxy Tab 2 10,1 has that issue.
I know mine was a bit flakey for a bit there (as in I would plug it in, create a folder... then tried to rename it and it said it couldn't access the device... I had to try it three times after unplugging and plugging it back in.)
Click to expand...
Click to collapse
I have that issue with my Note 3 and even my TF700T since day 1. It's an MTP bug. And now since 4.4.2 I can't rename anything on my Note 3 without explorer.exe crashing. Different pc's, different OS's, different cables, no difference.
ShadowLea said:
Yes, you may want to update your BIOS.
(For the record, I'm using an Asus N76VB with the factory BIOS, no issue).
Hm, maybe a silly suggestion... Are you using any type of USB charging setting? I know some of these Asus motherboards come with an option to overvolt the USB port to enable fast charging.
Click to expand...
Click to collapse
I did read somewhere that Asus AI Suite (program to tune up voltage or something for usb charging) can somehow do "harm" to USB3 connection, but I don't have that one even installed.
Not related. A USBport doesn't supply enough amperé to register as charging. Even my old Galaxy Tab 2 10,1 has that issue.
Click to expand...
Click to collapse
Well... I too see that red x on top but my tablet charges anyway (slowly byt still charges)
The funny thing here is like I said: My Note 3 works perfectly when plugged to USB3, but my NP doesn't like recognize that it's plugged to 3.0 port. It just acts like using 2.0. Same PC, same cable, different device.
Spere said:
I did read somewhere that Asus AI Suite (program to tune up voltage or something for usb charging) can somehow do "harm" to USB3 connection, but I don't have that one even installed.
Well... I too see that red x on top but my tablet charges anyway (slowly byt still charges)
The funny thing here is like I said: My Note 3 works perfectly when plugged to USB3, but my NP doesn't like recognize that it's plugged to 3.0 port. It just acts like using 2.0. Same PC, same cable, different device.
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Yeah, I know mine isn't charging because I watched, even after plugging it into my computer, it slowly go from 70% battery down to 65%.
When looking at what is hogging all the battery, it's the retarded Indexing service. I'm still in the process of seeing if there's a fix for that, but it really seems like it's having an issue (which would also explain why mounting it on the computer is flakey, since they could be trying to read the same file systems.) Oddly, my Note 3 doesn't have any of these issues (except actually mounting as USB3). In fact, I was starting to suspect my PC at work had crap USB ports, but it's just the stupid Blackberry cable (it only successfully charges the blackberry, not my Note 3 or anything besides my mouse that I've plugged into it.)
slaapliedje
Hi I have the UK version of the Galaxy S7 SM-G930F on the O2 network running Android 6.0.1
Baseband:- G930FXXU1BPJG
Build :- MMB29K.G930FXXS1BPLD
I have tried to connect it to windows 10 using both Smart Switch and Kies 3 and both time my laptop doesn't seem to recognise the handset. When i plug in my Samsung USB cable the handset charges but nothing else happens. I don't even get an error message saying my handset can't be recognised.
I have updated Kies too the latest version and the USB drivers.
Any ides / solutions to my problem?
Thanks
Try different USB cable / USB port
Charging connectors are separate to the data connectors so it could charge and not be seen by the machine if they are damaged
so what does that mean?
rkidcd911 said:
so what does that mean?
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What does it sound like it means?
Try a new usb cable or usb port as I already said
When you connect your phone using your cable to the PC charge your phone?
If so, go to developer options; scroll down until you see USB configuration and change it to MTP rather than Charging.
If that doesn't work, try using a cable that is used for syncing as the current cable you are using may only have the purpose of just charging devices.
Sent from my SM-G930F using XDA Labs
i have done it makes no differeence
rkidcd911 said:
i have done it makes no differeence
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Might need the phone USB port repairing or replacing then
Dropped it or had it in water?
try changing USB configuration and change it to MTP/file transfer. also while connected look in device manager on your laptop for any unrecognised device. you can use window troubleshoot to search for any drivers you might need
Same issue ,but in Windows 7
Recently had to get my S8+ changed through insurance and now every time i plug it into my win10 PC it isn't recognized. it will charge from the PC but will not display in the my computer section as a device. I've tried a new cable various USB ports turned on USB debugging and downloading drivers. ive also downloaded the smart switch app to PC but it doesn't recognize it either.
any ideas would be much appreciated
thanks
Jim_Bourbon said:
Recently had to get my S8+ changed through insurance and now every time i plug it into my win10 PC it isn't recognized. it will charge from the PC but will not display in the my computer section as a device. I've tried a new cable various USB ports turned on USB debugging and downloading drivers. ive also downloaded the smart switch app to PC but it doesn't recognize it either.
any ideas would be much appreciated
thanks
Click to expand...
Click to collapse
Have you tried to change the the "usb mtp" from notification area?
Change it to "File Transfer" or "Picture" to force PC connection.
samteeee said:
Have you tried to change the the "usb mtp" from notification area?
Change it to "File Transfer" or "Picture" to force PC connection.
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Doesn't give me the option when plugged into pc. The notification area just displays the charging message. When I press on it it takes me tothe battery settings of device maintenance
Jim_Bourbon said:
Doesn't give me the option when plugged into pc. The notification area just displays the charging message. When I press on it it takes me tothe battery settings of device maintenance
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Sounds like you're using a power-only cable. Might try other USB cables, especially the one the phone came with.
bpleat said:
Sounds like you're using a power-only cable. Might try other USB cables, especially the one the phone came with.
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I used the original cable and purchased anew cable but I believe it may not be an official Samsung one I will have to try a new cable and see
Jim_Bourbon said:
I used the original cable and purchased anew cable but I believe it may not be an official Samsung one I will have to try a new cable and see
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Could also be the PC is not recognizing as a USB device. I forget how to get Win10 to start looking for USB devices again, but recommend you Google variants of "windows 10 does not recognize my USB device". (Shortest: "windows 10" and USB and autodetect")
I fixed this once, forget how.
pc is detecting my old s6 edge but not the s8+. will try a new cable again
Jim_Bourbon said:
pc is detecting my old s6 edge but not the s8+. will try a new cable again
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Of coarse I am going to ask all the same obvious stuff So you have tried different cables have you tried to make sure there is no trach in the usb type c ends? Also try booting to safe mode and a factory reset of coarse back up with sammy cloud first it does good about restoring most stuff.....
Only other things is drivers again and try other usb ports as well as a different PC.
My be defective device also
By chance does anything come up in device manager?
bpleat said:
Sounds like you're using a power-only cable. Might try other USB cables, especially the one the phone came with.
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TheMadScientist said:
By chance does anything come up in device manager?
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Nope
Jim_Bourbon said:
Nope
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I would contact the insurance company and let them know they sent you a defective one Sounds like you have tried just about everything
Jim_Bourbon said:
pc is detecting my old s6 edge but not the s8+. will try a new cable again
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Click to collapse
That could also be if the S8+ has its USB setting to be (for example) Power only.