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Permanent smudge splotch on screen

Just got my Note 3 and I'm loving it. However, I recently noticed upon closer examination of my screen that there is a permanent smudge mark that ceases to go away. It only appears when there is a large build-up of normal smudges or when I breathe on the screen.
Here is what it looks like:
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Anyone else have this issue? To check, just breathe onto the screen creating that fog-like cover.
From what I have gathered, it is "oleophobic screen coating" wearing off but I have had my Note 3 for four days so it has not gotten that much usage.

I don't have that problem. Does this only happen when you have smudges or breathe on it? If so then I would suggest a screen protector either tempered or film.
Sent from my SM-N900P using Tapatalk

mikemq2003 said:
I don't have that problem. Does this only happen when you have smudges or breathe on it? If so then I would suggest a screen protector either tempered or film.
Sent from my SM-N900P using Tapatalk
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Once I wipe the screen of all smudges, it goes away. But as soon as there are more smudges it becomes visible.
Is it worth exchanging?

If you are within you return policy date then yes I would. I'm the type of person if I knew it was there even though I don't see it it would bother me lol.
Sent from my SM-N900P using Tapatalk

Anyone else?

cyberprodigy said:
Anyone else?
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Mine seems OK, I'd suggest bringing it back also. If it is the coating of the screen vanishing this fast then that's a build issue. - could also cause weaknesses to the screen any time further down the line.

cyberprodigy said:
Anyone else?
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I have the exact same issue. My smudge is alot bigger. Its horizontal a little above center of the screen and about an inch long. It drives me crazy. I can wipe my screen completely smudge free and if I breath on it, there it is! It is starting to exceed the limits of my OCD medication!! :banghead:
Edit: Mine was like this since day one and noticed it about 10 minutes after purchase.

cyberprodigy said:
Just got my Note 3 and I'm loving it. However, I recently noticed upon closer examination of my screen that there is a permanent smudge mark that ceases to go away. It only appears when there is a large build-up of normal smudges or when I breathe on the screen.
Here is what it looks like:
View attachment 2427122
Anyone else have this issue? To check, just breathe onto the screen creating that fog-like cover.
From what I have gathered, it is "oleophobic screen coating" wearing off but I have had my Note 3 for four days so it has not gotten that much usage.
Click to expand...
Click to collapse
I have never seen anything like that before. If that was my phone i would be seeking a replacement ASAP!!!!

i have the exact same issue here, except the location, which makes it interessting:
mine is exact over the place of the indicator LED, and goes up to the top in a "U" form!
and i do not know why, but i did not encountered it before. could the light (and the minimal
temperature) from the led has something to do with this?

Probably is the coating worn off. I had something similar on my old phone. I ended up polishing the entire screen with a little bit of white toothpaste to remove coating elsewhere and give it a better appearance.

Wow I didn't think there we some many cases like this. What the hell is Samsung doing to these screens?

Reading this thread. .. It's just unbelievable that you guys haven't gone and got a replacement. No way should you be having any of these issues on an expensive flagship phone. Take it back is all I'm going to say. I haven't got it. ... If I breath on it the fog disappears Just as Fast as it came. ..
Sent from my SM-N9005 using Tapatalk

I agree. I would of taking this piece of crap back. I have already had one replacement. These phones man I swear.
I hope they replace everybody's phones. We pay to much money for crap like that to happen.
Again, I WILL NEVER BUY AN AT&T PHONE OR SAMSUNG PHONE AGAIN IN MY LIFE. IM DONE.
Hello Google phones.

LuckyColdJohnson said:
I WILL NEVER BUY AN AT&T PHONE OR SAMSUNG PHONE AGAIN IN MY LIFE. IM DONE.
Hello Google phones.
Click to expand...
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You do realize that eventually you will get a Google phone with a defect? WHERE WILL YOU TURN THEN?
HELLO, WINDOWS PHONE

I've walked on the top corner of my note 4. Since then, a stain appeared ont the screen. That stain keeps growing covering up the display day after day. It is dark at the center, blue in the midlle and purple at its ending side. What must I do to remove it? Please, can anyone advice me.

Has anyone gotten a MIME screen protector?

I had a MIME screen protector for my S4 and was very happy with it and with their customer service. I ordered their S6 screen protector, and I want to return it but I can't even get them to respond to my messages. Has anyone else used them recently? Has the company just gone off the reservation?

flu13 said:
I had a MIME screen protector for my S4 and was very happy with it and with their customer service. I ordered their S6 screen protector, and I want to return it but I can't even get them to respond to my messages. Has anyone else used them recently? Has the company just gone off the reservation?
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I got a new screen protector for my S5 about 2 months ago through there warranty program and there wasn't any issues. Why do you plan or returning it btw? Is there some issue with it? I ask cause I considered purchasing one for my new S6.

I ordered it without reading about all of the issues others have had with glass screen protectors on the S6, and their website doesn't yet have photos of the glass on the S6. I was very disappointed by the glass not covering the whole front of the phone due to the phone's curved edges. I would rather wait for something that can cover the whole front of my phone.

Yeah the haloing effect due to the S6's curved edges were the reason I haven't bought a screen protector yet either. In terms of MIME not respond to you, I got a hold of them by messaging them through there "contact" page on there website if that helps. However it was for my old S5 a couple months ago.

Thanks. Yeah, I've used that Contact page twice, now, and haven't gotten any response.

flu13 said:
I ordered it without reading about all of the issues others have had with glass screen protectors on the S6, and their website doesn't yet have photos of the glass on the S6. I was very disappointed by the glass not covering the whole front of the phone due to the phone's curved edges. I would rather wait for something that can cover the whole front of my phone.
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I got a cheap brand on Amazon and was shocked at how small it was...I had Mime Ghost on my S5 and it was amazing so I sprung for the same kind on my S6.
No bueno.
It's almost as bad as the cheap one, except it cost $20 more.
I'm wondering if a PVC/vinyl/whatever might be better because it's more flexible.
I've also noticed that dust collects between the edge of the screen protector and the bumper case I've got.

cclhuzhou said:
I would rather wait for something that can cover the whole front of my phone.
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I just ordered this one from Amazon for $9...we'lll see how it goes. It's arriving tomorrow.
Galaxy S6 Screen Protector, Spigen® [Full HD] [Dry Installation] Galaxy S6 Screen Protector Clear **NEW** [Crystal] [CR] JAPANESE BASE PET FILM High Definition (HD) Premium Ultra Clear Front Screen Protector for Galaxy S6 (2015) - CR (SGP11306)
http://www.amazon.com/gp/product/B00QU4N0EI/

But that's just a film, not glass, right?

flu13 said:
But that's just a film, not glass, right?
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yup, just film.

FWIW, I finally tried contacting MIME through email rather than their contact page, and they responded and said that they would gladly allow me to return my glass.

flu13 said:
FWIW, I finally tried contacting MIME through email rather than their contact page, and they responded and said that they would gladly allow me to return my glass.
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did they want you to have the original packaging? i threw all that out, now i only have a sheet of glass...

They didn't specify, but I do still have all of the packaging. Try contacting them via email and see what they say.

(UPDATE: Google Replaced my Pixel) Pixel 2 Frame Cracking

I bought a Pixel 2 recently, and does anyone else have the frame cracking for them? On the left side of the device, below the sim tray, where there is a plastic notch. For me, the crack starts at the plastic and runs for the entire depth of the device. This is strange because my phone has always been in a case, never been exerted with lots of pressure or dropped and I would imagine that Google's R&D would try and avoid this issue. Does anyone else have this issue? Do you think Google would be able to send me a replacement device?
Pictures attached.
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Pretty sure that's the part of the phone that almost instantly snapped in jerryrig's torture test. You should watch it if you haven't already, and definitely try for a replacement if you can

I have a case on mine but I thought the body was made out of metal...that is what it felt like and what reviews have said. The primary complaint I read about anything "plastic" was that the white/gray version had a colored plastic power button while the black was metal.
Edit: Looked up the durability tests and it appears this is a known issue if enough pressure is applied. That area is where the antenna is located. I would try to get a replacement...under warranty. You'll just need to convince them that this was normal use...i.e. you weren't bending it on purpose, or sitting on it in your back pocket or something. Thanks for sharing....I don't ever abuse my electronics but obviously I'll need to take care of this phone.

mikeynavy1 said:
I have a case on mine but I thought the body was made out of metal...that is what it felt like and what reviews have said. The primary complaint I read about anything "plastic" was that the white/gray version had a colored plastic power button while the black was metal.
Edit: Looked up the durability tests and it appears this is a known issue if enough pressure is applied. That area is where the antenna is located. I would try to get a replacement...under warranty. You'll just need to convince them that this was normal use...i.e. you weren't bending it on purpose, or sitting on it in your back pocket or something. Thanks for sharing....I don't ever abuse my electronics but obviously I'll need to take care of this phone.
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Yeah, I'm currently under the process of trying to get a replacement through Google, I'll update when I get a response back, so others can know if they are covered. :good:

I admit it puzzles me why there is an antenna band there, given that there's a bloody big glass window just above it. I'm sure there's an engineering reason, but it's not what I'd have done.

Large Hadron said:
I admit it puzzles me why there is an antenna band there, given that there's a bloody big glass window just above it. I'm sure there's an engineering reason, but it's not what I'd have done.
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Aesthetics maybe? I've seen older phones where you could see it on the back of the phone and it was noticeable. Not sure. Regardless, I'd rather have durability and performance over aesthetics. Regardless of how "beautiful" a phone is, for me the cost alone means a case and screen protector (which is also still an issue for this phone...all the tempered glass ones I've looked at show a halo around the edges). I would gladly trade aesthetics for a little more durability or performance. That is why I bought the phone...I knew I would put it in a case so I had no interest in "glass back" or other features like that. As an engineer I actually like the minimalist design...although I do wish the bezel areas were made more functional by increasing screen size I guess, there's always a tradeoff in performance (the primary reason I selected the Pixel 2 over S8 or V30), looks, battery life, and durability...although there probably doesn't have to be.

Update! (After a long a** time)
It took them so long to get back to me, they said only 5 days but it took weeks, but my device was approved to get replaced. It's being picked up tomorrow. Although Google took so long, I'm glad that their customer service (not response time) was helpful. I did have to escalate the claim but it went through nontheless. I'm certain that if your device is cracked, if you pester them enough, they'll get a replacement for you a lot quicker than I did.

Note 20 Ultra 5G - Paint chipped??

I have a Samsung Galaxy Note 20 Ultra 5G, i have left on all the original coverings and added a Spigen Neo Hybrid case which i had for my S10+... i clean my device weekly and it seems that despite it being in a case and screen protected etc. the paint along the bottom of the screen (where the screen meets the bottom) appears to have chipped off along the edge. Has anyone else had this kind of issue with theirs, its not been dropped or anything... pretty annoyed that my black phone has a nice shiny silver chip out of the bottom... I have a Galaxy Watch that has been around quite a bit and has stood the test alot better than this £1200 phone protected by cases and covers... quite disappointed...
EDIT: Finally got a pic...
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Pics?

Sounds like a manufacturing defect ie improperly prepped metal

If your within any relevant cooling off period then send it back for a refund or replacement.
If they question the chip explain what's happened and see what they say.
Be prepared for them suggesting it's user caused however

I'll try and get a pic, will have to use the Mrs phone to do so ? I've had it a month now so well outside of the colling off periods, will get a pic and post later

IllogicalCpt said:
I'll try and get a pic, will have to use the Mrs phone to do so I've had it a month now so well outside of the colling off periods, will get a pic and post later
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All along the bottom edge is definitely a manufacturer defect. Of course I assuming you don't use MEK to clean your screen
One concern is if the damage goes below the glass it will breach the seal and may allow water, moisture and dust to get inside.
If that's the case it should to be replaced.

IllogicalCpt said:
I have a Samsung Galaxy Note 20 Ultra 5G, i have left on all the original coverings and added a Spigen Neo Hybrid case which i had for my S10+... i clean my device weekly and it seems that despite it being in a case and screen protected etc. the paint along the bottom of the screen (where the screen meets the bottom) appears to have chipped off along the edge. Has anyone else had this kind of issue with theirs, its not been dropped or anything... pretty annoyed that my black phone has a nice shiny silver chip out of the bottom... I have a Galaxy Watch that has been around quite a bit and has stood the test alot better than this £1200 phone protected by cases and covers... quite disappointed...
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I had something similar to what your describing happen on my s10 and s20. For some reason I've always had better luck with the Notes. Would return the S series until I finally got one that was solid.

Samsung should have gone with an anodized finish... goofballs.

edit: for some reason the pic isn't loading, direct URL
https://forum.xda-developers.com/picture.php?albumid=16573&pictureid=61161

What, what, what? That image gave me spacial disorientation.
I see what maybe looks like a small nick...

Result, I finally got 5 minutes to nip into the o2 shop and ask for their opinion, they told me to contact samsung... so I did a samsung chat, who then told me to call samsung, after 4 attempts at getting through to the right people they then told me to call O2... so I did an O2 chat and after being transferred 3 times and arguing the fact my phone was still within the 30 day period they have agreed to swap it... wonder why I put off contacting anyone ?

blackhawk said:
What, what, what? That image gave me spacial disorientation.
I see what maybe looks like a small nick...
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Yeah It was difficult to describe to as its silver on black its standing out like a sore thumb to me... considering it was under protection too... I have not tried to overplay how big it is to anyone I have mentioned it too, and most people would probably move on with their lives, but I have a bit of obsessive compulsion to keep my devices looking new and this happening through no fault of my own has been driving me mad

Good to hear you achieved a satisfactory.
In the Uk its the seller of the phone that applies the warranty so it was right to contact o2.

IllogicalCpt said:
Yeah It was difficult to describe to as its silver on black its standing out like a sore thumb to me... considering it was under protection too... I have not tried to overplay how big it is to anyone I have mentioned it too, and most people would probably move on with their lives, but I have a bit of obsessive compulsion to keep my devices looking new and this happening through no fault of my own has been driving me mad
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The image isn't that good plus no stereoscopic vision on it.
Looks like impact damage but could have happened during production or assembly.
Doesn't look like the case seal is compromised.
I be inclined to send it back especially if I knew it wasn't caused by me. That's a lot of down time though.
If the case seal is intact ie it's a clean nick with no hairline fractures extending under the screen, your call.
If it's covered by the case, you seldom see it.
When you eventually have it serviced you could have the frame replaced but Samsung certainly won't cover it then.
Meh, I feel your pain

I have same issue! Top left corner, bottom left corner, and in between those 2 corners paint is peeling off. it's 2 month old phone, never dropped, always in my hands... Damn it's 1400eur phone with most quality issues...
Green tinted display, heat issues, paint peeling off, etc...

Question Display Issues?

Hi,
I have been using the 7 pro since the day it launched. Out of nowhere, last week, I saw a blackish patch on the left side of my display. One week later, it is spreading like a virus and taking more area of the screen. Posting pictures here. Any idea what may have caused this.
I reached out to Google, and they are sending in a replacement. I was just wondering if someone else came across such a problem
Thank you
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Could that be caused by dirt or debris getting up in there? That seems a little more significant than maybe a group of dead pixels. Regardless to me it seems pretty serious and not something that a soft reset would fix.

Looks like Purity, the black oil/cancer alien virus from the X-Files
Pretty sure I've seen this on someone else's device but don't recall if the cause was discovered.

That is caused by a break in the internal LCD structure. It can happen from a drop - especially with a device having curved glass! The curve might put the internal LCD at bigger risk of breaking depending on the overall display construction (both internal and external).
I'm more surprised by this happening without the exterior glass breaking or cracking at all. I guess the new Gorilla Glass Victus is stronger than I had anticipated. Perhaps the Pixel 7 series phones really got the Gorilla Glass Victus 2 glass (although it says that it just got "Gorilla Glass Victus" on the Google Store page). I say this because the Pixel 6 series of phones had the same glass, however, could very easily gather visible scratches (for example, my jeans could leave a visible scuff LOL). But my P7P hasn't gotten any visible scuffs or scratches at all yet - which has left me wondering what was changed in its supposedly identical glass sides.

chetly968 said:
Could that be caused by dirt or debris getting up in there? That seems a little more significant than maybe a group of dead pixels. Regardless to me it seems pretty serious and not something that a soft reset would fix.
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I do not think that could be the cause of that

NippleSauce said:
That is caused by a break in the internal LCD structure. It can happen from a drop - especially with a device having curved glass! The curve might put the internal LCD at bigger risk of breaking depending on the overall display construction (both internal and external).
I'm more surprised by this happening without the exterior glass breaking or cracking at all. I guess the new Gorilla Glass Victus is stronger than I had anticipated. Perhaps the Pixel 7 series phones really got the Gorilla Glass Victus 2 glass (although it says that it just got "Gorilla Glass Victus" on the Google Store page). I say this because the Pixel 6 series of phones had the same glass, however, could very easily gather visible scratches (for example, my jeans could leave a visible scuff LOL). But my P7P hasn't gotten any visible scuffs or scratches at all yet - which has left me wondering what was changed in its supposedly identical glass sides.
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Sounds like it. Cannot wait for the replacement to come in. and this post tells me I should make sure I always have a case on with a good screen protector I guess

Beware they're going to charge you for a broken screen so prepare for that.

roddem said:
Sounds like it. Cannot wait for the replacement to come in. and this post tells me I should make sure I always have a case on with a good screen protector I guess
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Best of luck with the replacement device! But overall, it just seems like you need to be extra careful with modern technology nowadays. Companies out there seems to be building stuff that is easier to break or degrades faster in order for them to stay more profitable over time =/.
I miss the days where the companies used to compete to see who could build the device that lasted the longest...especially considering the fact that I never use screen protectors or cases on my phones and so one drop would cost me an arm, a leg and a kidney...haha

Yeah I see it

I got the replacement device. And they said if there is no physical damage outside, there will be no charge. There is not any damage, and honestly it did not fell as well in the last one month. Just once when I got the device. and nothing happened that time.