Question Galaxy watch 4 classic 46mm low brightness problem. - Samsung Galaxy Watch 4

Hello, sorry for my poor english.
I have watch 4 classic 46mm and i notised when im at dark place i set it to the lowest brightness there are some spots.
They change based on the watch face(like they where the brightest places of the face)
I took my friend watch (galaxy watch 4 classic 42mm) i didnt see the same spots but the sizes aren't the same so...
Can someone please confirm if there is a problem with my watch or its mormal?
I'v added some photos.
I can only see them when im at the brighness settings or at the upper menu.
Thank you.
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Gt-2992 said:
Hello, sorry for my poor english.
I have watch 4 classic 46mm and i notised when im at dark place i set it to the lowest brightness there are some spots.
They change based on the watch face(like they where the brightest places of the face)
I took my friend watch (galaxy watch 4 classic 42mm) i didnt see the same spots but the sizes aren't the same so...
Can someone please confirm if there is a problem with my watch or its mormal?
I'v added some photos.
I can only see them when im at the brighness settings or at the upper menu.
Thank you.View attachment 5533599View attachment 5533601View attachment 5533603View attachment 5533605
Click to expand...
Click to collapse
one girl on pepper.pl shows something like that but smaller and also on classic version
https://www.pepper.pl/comments/permalink/9154145
tell me what watch face do you use i will try to se it up on my standard gw4

berni502 said:
one girl on pepper.pl shows something like that but smaller and also on classic version
View attachment 5533627
https://www.pepper.pl/comments/permalink/9154145
tell me what watch face do you use i will try to se it up on my standard gw4
Click to expand...
Click to collapse
I think its the same
I see it when the brighness at the lowest setting and the backround is blur

Gt-2992 said:
I think its the same
I see it when the brighness at the lowest setting and the backround is blur
Click to expand...
Click to collapse
on my watch blur is constant and without that ugly effect

berni502 said:
one girl on pepper.pl shows something like that but smaller and also on classic version
View attachment 5533627
https://www.pepper.pl/comments/permalink/9154145
tell me what watch face do you use i will try to se it up on my standard gw4
Click to expand...
Click to collapse
I took tihs photo now with tomcat face

Gt-2992 said:
I took tihs photo now with tomcat face
Click to expand...
Click to collapse
cant find that face maybe try some system one :X but from what i can see there is no spots on my screen when iam messing around with brightess

berni502 said:
cant find that face maybe try some system one :X but from what i can see there is no spots on my screen when iam messing around with brightess
Click to expand...
Click to collapse
Thats one of the oem, if your phone have spots you will see it in dark room

Gt-2992 said:
Thats one of the oem, if your phone have spots you will see it in dark room
Click to expand...
Click to collapse
maybe on classic i have standard watch : p and i dont have acces to galaxy store so someone else need to check it : p

berni502 said:
maybe on classic i have standard watch : p and i dont have acces to galaxy store so someone else need to check it : p
Click to expand...
Click to collapse
Thank you for your help

So no one here has galaxy watch 4 classic and can check if it has the spots too?
Is this the galaxy watch 4 forum or i'm at the wrong forum?

Gt-2992 said:
So no one here has galaxy watch 4 classic and can check if it has the spots too?
Is this the galaxy watch 4 forum or i'm at the wrong forum?
Click to expand...
Click to collapse
patience my friend...we're not all in same time zone..! obviously it is galaxy watch 4 forum
anyway i dont have those spots you have on mine ...on any watchface
so you may have a problem alright

Gt-2992 said:
So no one here has galaxy watch 4 classic and can check if it has the spots too?
Is this the galaxy watch 4 forum or i'm at the wrong forum?
Click to expand...
Click to collapse
I get watch 4 classic 46 mm as a gift yesterday and oh boy yes classic edition has some huge screen blur issues it look just as in your photo and just like that girl who has two of them i think they have some software issues it's so ugly my 44m standard looks smooth without those black spots in any of the screen brightness settings.
Did you maybe replace it or are you just living with it?

berni502 said:
I get watch 4 classic 46 mm as a gift yesterday and oh boy yes classic edition has some huge screen blur issues it look just as in your photo and just like that girl who has two of them i think they have some software issues it's so ugly my 44m standard looks smooth without those black spots in any of the screen brightness settings.
Did you maybe replace it or are you just living with it?
Click to expand...
Click to collapse
No,samaung offerd to replace the screen and i didn't want that so i returned it to the store and replaced it with classic 46 mm lte(only 46 mm black they had) ,here a photo side by side with the same face and settings.
Old one at the left and the new at the right.
There is a problem with some screens,something with the back light.
I checkd at 4 stores,5 watches total and both classic and the normal version and only 2 had this defective screen.

I do not have this issue on my Galaxy Watch4 Classic. If I go into brightness as you did, the higher I go, I get the backlight showing as a spot simular to yours, but all the way down, mine is totally black.

Gt-2992 said:
No,samaung offerd to replace the screen and i didn't want that so i returned it to the store and replaced it with classic 46 mm lte(only 46 mm black they had) ,here a photo side by side with the same face and settings.
Old one at the left and the new at the right.
There is a problem with some screens,something with the back light.
I checkd at 4 stores,5 watches total and both classic and the normal version and only 2 had this defective screen.
Click to expand...
Click to collapse
good to know thx
dalepl said:
I do not have this issue on my Galaxy Watch4 Classic. If I go into brightness as you did, the higher I go, I get the backlight showing as a spot simular to yours, but all the way down, mine is totally black.
Click to expand...
Click to collapse
it depends on watch face too :/
Update: Service center replaced my screen under warranty and now it looks good :X.

Related

[Q] Asus Padfone 2 black level

i recently got the samsung galaxy note 10.1 and after seeing how BAD the screen actually is i realized i cannot stand a bad black level i plan on selling this and buying a asus padfone 2
now my question is how good is the black level on a padfone 2 is it perfect black or is it as terribly bad as the note 10.1? as i am not sure if i want to go through that again
i have read that lcd technology can't show good black only SUPER AMO LED + does but amoled is also extremely over saturated i remember when i saw a galaxy note for the first time the colors were terrible
from my understanding it uses a technology called Super IPS + 2 or something
i figured the one x would use the same technology so i googled it and checked if it had good black according to reviews it has bad black
so back to my question is the padfone 2 able to show perfect black with no bleeding from either light or colors? (i have seen a iphone 4s and that has bad backlight bleeding)
as the black the note 10.1 shows is unacceptable it makes live wallpapers with a hint of black impossible ot enjoy the colors seem to melt in with the black and then theres that low resolution
side question what color is the padfone 2? i have seen it in so many different colors
one picture shows it very perfect black (perfect color in my opinion)
one picture shows it dark grey
another picture shows it glittery light grey (the grey that made me pass on the padfone 1)
The black its a nicely black and when I turn off the display its a real black.
Sent from my PadFone 2 using Tapatalk 2
marotoweb said:
The black its a nicely black and when I turn off the display its a real black.
Sent from my PadFone 2 using Tapatalk 2
Click to expand...
Click to collapse
so if a moving object is showing on a black screen there will be absolutely no color bleed and no light bleed?
is it as good as super amo led then?
thankyou
zzcool said:
so if a moving object is showing on a black screen there will be absolutely no color bleed and no light bleed?
is it as good as super amo led then?
thankyou
Click to expand...
Click to collapse
No.
No LCD display of any sort will be as good as SuperAMOLED when it comes to reproducing blacks; the technology is entirely different.
If you want perfect black, go SuperAMOLED. If you want perfect colour, go LCD.
Cephalus said:
No.
No LCD display of any sort will be as good as SuperAMOLED when it comes to reproducing blacks; the technology is entirely different.
If you want perfect black, go SuperAMOLED. If you want perfect colour, go LCD.
Click to expand...
Click to collapse
well i don't know then i guess i should cancel my order and i guess i am so picky that i will never find a phone i actually like
yesterday i saw a youtube video and i thought it looked off with the bottom bezel being so much bigger then the top which then resulted in me not wanting the phone at all
so i told myself if it won't get deliverd on promised date being january 2nd i would cancel it
i guess phones are simply not for me
then again a remake of the sony ericsson p910i with android and with the same de attachable keyboard would probably be my ideal phone
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i loved that phone and i still do but i guess i will never find a phone i want
what stopped me from buying the padfone 1
i thought the back looked like nail pollish so it completely put me off
i wonder if i will ever find a phone i would be happy with
so the black level is not good i would be able to see light in the black including bleeding of colors?
oh well i guess phones aren't for me
the black level on the note 10.1 was un acceptable and terrible if thats the kind of black level i would get on the padfone 2 then i would stay away
zzcool said:
well i don't know then i guess i should cancel my order and i guess i am so picky that i will never find a phone i actually like
yesterday i saw a youtube video and i thought it looked off with the bottom bezel being so much bigger then the top which then resulted in me not wanting the phone at all
so i told myself if it won't get deliverd on promised date being january 2nd i would cancel it
i guess phones are simply not for me
then again a remake of the sony ericsson p910i with android and with the same de attachable keyboard would probably be my ideal phone
i loved that phone and i still do but i guess i will never find a phone i want
what stopped me from buying the padfone 1
i thought the back looked like nail pollish so it completely put me off
i wonder if i will ever find a phone i would be happy with
so the black level is not good i would be able to see light in the black including bleeding of colors?
oh well i guess phones aren't for me
the black level on the note 10.1 was un acceptable and terrible if thats the kind of black level i would get on the padfone 2 then i would stay away
Click to expand...
Click to collapse
So basically you think that LCDs are unacceptable? If i was you i would just stop being weird, or just stay away from everything LCD based like IPS/TFT. Can you watch TV or you just find it terrible too?
vcrp94 said:
So basically you think that LCDs are unacceptable? If i was you i would just stop being weird, or just stay away from everything LCD based like IPS/TFT. Can you watch TV or you just find it terrible too?
Click to expand...
Click to collapse
i use crt monitors i am currently using a dell p1130 and i have 3 sony gdm fw900's
and yes i find all tvs terrible atleast all the ones i have seen

Vertical line on Gear S2 Classic display

I recently bought a Gear s2 classic and just noticed it has a very small vertical black line on the display. It's only probably a pixel wide and it runs up and down the screen a few mm left of center. I first noticed it on solid backgrounds such as the weather app. You have to look pretty close to notice it, but it's definitely there. Also, once you see it you cannot un see it! You can also see it on some of the watch faces that have sold color backgrounds. It is unnoticeable on darker or black backgrounds. I returned the watch and bought another Gear S2. Same problem. It has that small line in the exact same place! Am I super unlucky? Do you think this is some display defect? Is it just a normal part of the display? Has anyone else seen this issue? Again, you have to look close, I didn't notice it from far away.
Getting a third Gear S2 classic in the mail tomorrow! We'll see if it has the same issue.
I just have the regular S2, but checked on the blue "add city" Weather widget screen using 3x magnifying glasses. I have no line(s) whatsoever. Seems like you did get unlucky, twice.
FitzAusTex said:
I just have the regular S2, but checked on the blue "add city" Weather widget screen using 3x magnifying glasses. I have no line(s) whatsoever. Seems like you did get unlucky, twice.
Click to expand...
Click to collapse
I guess so! I Took a pic of it with my phone. Exact same place on both Classics. I had a regular Gear S2 and never noticed the line. The line is vertical right in between the zero.
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In case anyone was curious, I just received my third Gear S2 classic. It has the same line in exactly the same place. However, It is not quite as dark this time. I bet all the displays have the same issue. It might be part of the manufacturing process? This also may only be an issue on the Classic models, as I haven't seen a regular model with the line yet. If you have a classic take a real close look at the display. I have a hard time believing i'm the only person with this issue. Especially since the issue is the same on 3 different watches from different stores! (Macy's, Best Buy, Amazon)
Photo ?
I'm too new on here to post links/photos... Can I PM you a photo? I took a good one of it actually.
Here we go.. 3 watches with the same exact line... :/
http://imgur.com/YlrRR11
Supraguy88 said:
I'm too new on here to post links/photos... Can I PM you a photo? I took a good one of it actually.
Here we go.. 3 watches with the same exact line... :/
http://imgur.com/YlrRR11
Click to expand...
Click to collapse
Thanks for the photo. I just rechecked my regular S2 with brightness at 5 and 10 on the add city weather screen wearing 3x magnifying glasses and I definitely do not have that line where you do, or anywhere else. That sucks!
Thanks for looking into it again. I still think this is just a problem with the Classic models. I've had 2 regular models (one for me and my GF) and both of those did not have the defect. I have yet to see it on a regular model. Classic number 4 is arriving today. If it has the defective display I'll probably just keep it.. Sigh. I'll definitely be contacting Samsung however!
Good news! My 4th Gear S2 Classic doesn't have the line! ? That's a lot of defective watches! I'm a happy camper! Just put my metal band on and I'm returning the last defective watch to Amazon.
I have the defect vertical line on my gear s2 and returning mine today. I happened to notice it this weekend and found this post.
I have the same line in my standard model which I received today
My gs2 classic has the same line in the same place. Ive tried the pixel repair app but with no satisfaction. If you find a way to fix it let me know. Other than the line i have no problems with the watch.
dogma13 said:
My gs2 classic has the same line in the same place. Ive tried the pixel repair app but with no satisfaction. If you find a way to fix it let me know. Other than the line i have no problems with the watch.
Click to expand...
Click to collapse
I couldn't find a way to fix it (there is none) so I sent it back...
I too have the same problem, except mine has two vertical parallel lines approximately 12mm apart and straddling the centre of the display
I thought it was part of the Design, however now you guys have the same I think not
Could you advise where to get the pixel repair app.?
I have an Gear S2 Sport for 11 days, today I saw 1 stuck pixel (i guess it was a group pixels, but after some time just 1 left). Yes, it isn't vertical line, but It's annoying too much. I tried to run pixel repair for not a long time, maybe 5-7 minutes at all, but nothing.
woloss said:
I have an Gear S2 Sport for 11 days, today I saw 1 stuck pixel (i guess it was a group pixels, but after some time just 1 left). Yes, it isn't vertical line, but It's annoying too much. I tried to run pixel repair for not a long time, maybe 5-7 minutes at all, but nothing.
Click to expand...
Click to collapse
I don't need the pixel repairer now because , on Sunday I sent mine back through Curry's and the new one came yesterday, I am glad to report there are no lines or issues, really pleased I didn't get another one that had issue's
I have had a lot of bad luck, this is the fourth and final one, very happy.
1st 1 was off internet S2 sport, supposed to be new, but was locked to someone's Samsung account. (got refund)
2nd was new from curry's S2 Sport, went back after 1 week when I noticed the strap delaminating from clasp.
3rd bought from curry's was the classic upgrade to get rid of strap problems of sport. sent back due to line problem on screen.
4th Replacement Classic, perfect in all aspects. I think I'll be ok now finally. £299.00 later (excluding 4 bands & screen protector) which set me back a further £135. there is a new strap out, A Ceramic one by Samsung not available except in France for about £100 I gotta have it too.
On my 4th watch now..The display was perfect until just recently. The SAME LINE developed in the SAME SPOT! Apparently this must be a wide spread defect, because my display didn't have it, but now it does. It's not as dark as the first watch, but I have a feeling it gets worse. I bet many people have the same problem, they just haven't noticed it yet! I can't unsee the line! I wish I hadn't randomly decided to look for it.
I've got exactly the same line as you've described on my Gear S2 classic. I've got the watch almost 6 months back but noticed this line only recently. So I don't know if this line has developed over time or was there the entire time
Besides this issue (and another issue with the loss of paint on a side button) I do love this watch. But this lack of qualtity is very annoying - especially while looking at the price of the device

Mi4c display has extreme blur and ghosting or just mine?

hello together,
i receveid my mi4c yesterday and noticed that the display has the above said issues, i think most of you should know what i mean, i come from a moto G (2015) and never had these problems on it...
both are IPS LCD, scrolling text is horrible on the xioami.. looks like the display has very high reaction and transition times...
so do i have a faulty unit or is this standard on this phone?
EDIT:
i made the perfect test : www.testufo.com/#test=chase&background=404040&leading=FFFFFF&trail ing=00FFFF&distance=38&pps=600&height=180
i adjusted it so the trail of the white box touches the blue box wich is 38 distance in my case (moto g has 25)
if you have the same result on your phone than i know my phone is not faulty
i think it should be moved in q/a. you have a faulty unit, contact your seller as soon as possible !
alexvv said:
i think it should be moved in q/a. you have a faulty unit, contact your seller as soon as possible !
Click to expand...
Click to collapse
do you actually have a mi4c or used one ?
Treach1 said:
hello together,
i receveid my mi4c yesterday and noticed that the display has the above said issues, i think most of you should know what i mean, i come from a moto G (2015) and never had these problems on it...
both are IPS LCD, scrolling text is horrible on the xioami.. looks like the display has very high reaction and transition times...
so do i have a faulty unit or is this standard on this phone?
if somebody has both phones, could you do a side by side comparison and tell me your results?
edit: if im in the wrong forum feel free to remove the thread admins and mods
Click to expand...
Click to collapse
Doesn't seem to be blurred in any way... Of course I am using it with TS 12.1 PAC rom, not the def miui that had it in the 1st place.
Sent from my Mi-4c using Tapatalk
Treach1 said:
hello together,
i receveid my mi4c yesterday and noticed that the display has the above said issues, i think most of you should know what i mean, i come from a moto G (2015) and never had these problems on it...
both are IPS LCD, scrolling text is horrible on the xioami.. looks like the display has very high reaction and transition times...
so do i have a faulty unit or is this standard on this phone?
if somebody has both phones, could you do a side by side comparison and tell me your results?
edit: if im in the wrong forum feel free to remove the thread admins and mods
Click to expand...
Click to collapse
Mind creating some videos? I believe most of us here don't have such a problem, it's very likely you have a faulty unit.
leledumbo said:
Mind creating some videos? I believe most of us here don't have such a problem, it's very likely you have a faulty unit.
Click to expand...
Click to collapse
videos didnt capture it good so i made photos
top is moto g, bottom mi4c
imgur.com/a/GsYn3
you can see the mi4c has 1 ufo more trailing behind
EDIT:
i made the perfect test : .testufo.com/#test=chase&background=404040&leading=FFFFFF&trailing=00FFFF&distance=38&pps=600&height=180
i adjusted it so the trail of the white box touches the blue box wich is 38 distance in my case, you have to do the test at full brightness (moto g has 25)
if you have the same result on your phone than i know my phone is not faulty
you have to type www infront of the URL because i am new here and i cant post them
Treach1 said:
videos didnt capture it good so i made photos
top is moto g, bottom mi4c
imgur.com/a/GsYn3
you can see the mi4c has 1 ufo more trailing behind
EDIT:
i made the perfect test : .testufo.com/#test=chase&background=404040&leading=FFFFFF&trailing=00FFFF&distance=46&pps=600&height=180
i adjusted it so the trail of the white box touches the blue box wich is 46 distance in my case (moto g has 25)
if you have the same result on your phone than i know my phone is not faulty
you have to type www infront of the URL because i am new here and i cant post them
Click to expand...
Click to collapse
i've tried the link and i need 20 as distance to make the boxes touch
ice-it said:
i've tried the link and i need 20 as distance to make the boxes touch
Click to expand...
Click to collapse
Did you do it at full brightness?
My white box hits the blue box at about 38 also, running CM12.1 and using chrome. I've never noticed this before and don't really see it when scrolling text.
Not ruling out faulty units but everyone is going to say theirs is different because everyone's eyes are different. Similar argument on computer monitors with TN/IPS and refresh rates etc some people cant stand the ghosting and others say they cannot see it.
EDIT*
just thought I'd add I have run the authenticator app when I was on miui and all came back ok.
Weird how there seem to be different results.. Am I mistaken or did I read that different models might have different LCD panels? Like one was Sharp.. Would there be any way to find this out?
38 here too.
Good job tho. You should post this test to the MIUI Forum. Probably in the mi4c section.
ice-it said:
i've tried the link and i need 20 as distance to make the boxes touch
Click to expand...
Click to collapse
i highly doubt your result to be honest.. since 2 people already had around 38 also
The refresh rate of the screen is 60Hz (although sometimes it scales dynamically in order to save power) so it can display 60 frames per second with vsync which are a lot for a human eye to process without blurring. So I think that the blurring happens because of our eyes not the screen, therefore this test is not valid.
Doesn't touch even at 20:
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A screenshot won't show it, when it's running you are looking for the faint white ghosting behind the white box to touch the blue box.
Ydraulikos said:
The refresh rate of the screen is 60Hz (although sometimes it scales dynamically in order to save power) so it can display 60 frames per second with vsync which are a lot for a human eye to process without blurring. So I think that the blurring happens because of our eyes not the screen, therefore this test is not valid.
Click to expand...
Click to collapse
My god you are so dense its not even funny anymore... You have not the slightest idea what is happening here so please....
Treach1 said:
i highly doubt your result to be honest.. since 2 people already had around 38 also
Click to expand...
Click to collapse
sorry, forgot to turn off adaptive backlight...
however my results from mi4c (first) and moto g
we need to compare to another 5" fullhd for the test to be honest
ice-it said:
sorry, forgot to turn off adaptive backlight...
however my results from mi4c (first) and moto g
we need to compare to another 5" fullhd for the test to be honest
Click to expand...
Click to collapse
Dude a digital camera cant capture the difference, only a old analog one can do it
You can test, but its confirmed...the display is crap in terms of motion clarity most 100$ phones beat it...
Treach1 said:
Dude a digital camera cant capture the difference, only a old analog one can do it
You can test, but its confirmed...the display is crap in terms of motion clarity most 100$ phones beat it...
Click to expand...
Click to collapse
can i ask you a simple question? Are you stupid or crazy? maybe you're just a TROLL
digital camera CAN capture the difference and you can see it from my pics
ice-it said:
can i ask you a simple question? Are you stupid or crazy? maybe you're just a TROLL
digital camera CAN capture the difference and you can see it from my pics
Click to expand...
Click to collapse
No im not a troll, did u even capture it in hi-speed mode?
Did you see the pictures i took in my posts?
Who do you think you are calling me stupid???
Do so even have the slightest idea how displays work? Do you know that OLED and CRT have no blur at all? Do you know that CSMOS camera Sensors work different than old analog ones?
You ran both phones side by side, wich one was better? The moto g right?
Edit: what i mean is an analog camera would take the picture like you see it with your eyes, you would See 1 square with a trail, not 3-4 shifted squares

Always On Display - Backlight on?

It seems when I use my normal watchface the black background is black, but as soon as it switches to AOD, the screen is more brighter and the black background is a bit grey... It's very annoying in a dark room. It feels like it uses more power with AOD than with an active watchface, although it's not true, as I left the active one on for about 15 minutes and it used significantly more power. Still finding it a bit strange. Have you noticed the same?
There is no backlight. It's an AMOLED display.
SirBindy said:
There is no backlight. It's an AMOLED display.
Click to expand...
Click to collapse
Yeah I get that, still try in a dark room to set up a watchface (e.g. AlphaDark). It is pitch black on normal, but on AOD the background is grey and shines more than the active watchface.
Here are some photos:
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Does it do that with any stock watch-face as well?
Outbreak444 said:
Does it do that with any stock watch-face as well?
Click to expand...
Click to collapse
Yep.
Yes I did notice that as well. AOD on my wife's s7 has a completely black background except for the image displayed but our watch seems to dimly light the whole screen, possibly because of its size and/or a way to accommodate the various types of faces with AOD. But i did notice it on both stock and 3rd party faces.
Jhfreeze said:
Yes I did notice that as well. AOD on my wife's s7 has a completely black background except for the image displayed but our watch seems to dimly light the whole screen, possibly because of its size and/or a way to accommodate the various types of faces with AOD. But i did notice it on both stock and 3rd party faces.
Click to expand...
Click to collapse
I'm not seeing that on mine, at least with the Alpha Dark 2.0 watch face. The background is just as black as the regular display.
Dodge DeBoulet said:
I'm not seeing that on mine, at least with the Alpha Dark 2.0 watch face. The background is just as black as the regular display.
Click to expand...
Click to collapse
Have you tried in a really dark room? Take a photo of the screen with a smartphone right after it switches to AOD, it might shows better.
Ismo said:
Have you tried in a really dark room? Take a photo of the screen with a smartphone right after it switches to AOD, it might shows better.
Click to expand...
Click to collapse
Pitch-black windowless room in my cellar. Photo attached.
Dodge DeBoulet said:
Pitch-black windowless room in my cellar. Photo attached.
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Click to collapse
Interesting What is your default brightness setting?
Ismo said:
Interesting What is your default brightness setting?
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Click to collapse
Brightness is 5, Auto low brightness is On, Screen timeout is 15 seconds.
Dodge DeBoulet said:
Brightness is 5, Auto low brightness is On, Screen timeout is 15 seconds.
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Click to collapse
Same here. What firmware version are you using?
Ismo said:
Same here. What firmware version are you using?
Click to expand...
Click to collapse
R760XXU1APK7, Tizen v2.3.2.1. I noticed your watch was a Classic; mine's a Frontier FWIW.
Dodge DeBoulet said:
R760XXU1APK7, Tizen v2.3.2.1. I noticed your watch was a Classic; mine's a Frontier FWIW.
Click to expand...
Click to collapse
I'm on R770XXU1APJF and Tizen V2.3.2.0... That might be it. It seems yours is newer. But when I try to update, Gear App says I'm on the latest. I am using with a Nexus 6P, don't know if that matters...
Ismo said:
I'm on R770XXU1APJF and Tizen V2.3.2.0... That might be it. It seems yours is newer. But when I try to update, Gear App says I'm on the latest. I am using with a Nexus 6P, don't know if that matters...
Click to expand...
Click to collapse
It shouldn't matter, but that doesn't necessarily mean anything. I'm using mine with a Samsung S7 Edge.
I'm surprised there are different firmware versions for watches with identical functionality. I'd think the guts would be the same in the Classic and Bluetooth-only version of the Frontier.
It might be worth a call to Samsung. Even though they're dimly-lit, those pixels are consuming power and your battery life will suffer more than it should.
I decided to just turn AOD off. Seems like my battery life was taking a bigger hit than I expected by leaving it on.
I just tested my Classic, and it is also completely black when AOD is active(completely black room). I tried both a stock watchface, and a 3rd party one.
I think you should call support and see if you can get a new one!
ga123 said:
I just tested my Classic, and it is also completely black when AOD is active(completely black room). I tried both a stock watchface, and a 3rd party one.
I think you should call support and see if you can get a new one!
Click to expand...
Click to collapse
Thanks, I contacted them, let's see what they advise. Can you please check the firmware version on yours? I am living in the UK, don't think I have the latest FW...
Ismo said:
Thanks, I contacted them, let's see what they advise. Can you please check the firmware version on yours? I am living in the UK, don't think I have the latest FW...
Click to expand...
Click to collapse
I am in the UK and have the same firmware as you. Still waiting for this supposed update to come this week!
I don't have the issue you do with the AOD though.
Fozzee1970 said:
I am in the UK and have the same firmware as you. Still waiting for this supposed update to come this week!
I don't have the issue you do with the AOD though.
Click to expand...
Click to collapse
Thanks for checking.
Just got the latest update, but the problem still persist :/ Let's see what Samsung says...

Question Screen burn in after just 1 day

Anyone else seeing burn in problems with their GW4C?
I had it for just 1 day and this is the screen burn in I'm getting already.
Set to auto-brightness and AOD on.
There's also the issue of the 20mm band's not fitting, but that's another problem.
Galaxy Watch 4 Classic Problems
12 new items · Album by Andy Serwatuk
photos.app.goo.gl
Wow, at first I thought it can't be, but your photos...
I guess you should get a replacement. Could it be a faulty screen?
I mean it looks like a bright AOD. Did you use it in a bright environment? But after 1 day, I think it should not look like this.
caesium2 said:
Wow, at first I thought it can't be, but your photos...
I guess you should get a replacement. Could it be a faulty screen?
I mean it looks like a bright AOD. Did you use it in a bright environment? But after 1 day, I think it should not look like this.
Click to expand...
Click to collapse
Working with Samsung to get a replacement (or I'll just return and buy a new one).
My guess is I just got a lemon. The AOD doesn't seem to dimmvery much at all. And it always seems to want to be much brighter than it needs to be (in comparison to all the other smartwatches I've owned)
reutermuerte said:
Working with Samsung to get a replacement (or I'll just return and buy a new one).
My guess is I just got a lemon. The AOD doesn't seem to dimmvery much at all. And it always seems to want to be much brighter than it needs to be (in comparison to all the other smartwatches I've owned)
Click to expand...
Click to collapse
This is the second report of this. I assume its a firmware bug. The screen should go to greyscale, dim and low refresh frequency. I guess it's not going into these three settings and killing the display. How embarrassing for Samsung!
Just tried both of mine and it is not right. The orange notification dot remains full brightness and saturated. AOD looks wrong to me.
Is the watch lugs being less than 20mm a wider issue? I don't have calipers to measure.
It would suck if I can't use all the bands I have ordered.
Trekker56 said:
Is the watch lugs being less than 20mm a wider issue? I don't have calipers to measure.
It would suck if I can't use all the bands I have ordered.
Click to expand...
Click to collapse
Seems to be pretty common.
just came to say, my watch did the same exact thing, as I mentioned on Reddit:
https://www.reddit.com/r/GalaxyWatch/comments/pifha5
I am doing a warranty claim with Samsung for this.
After 3 days. AOD and auto-brightness.
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wtf. these screens are broken.
screen lighting up where it should be black is kinda the opposite of oled "burn in"
let's hope the issue doesn't affect too many users
Hello. I have the same issue with gw 4
Any reports of the GW4 standard showing this problem or is it only on the Classic? They both use the same screen correct?
It really is a shame what poor quality samsung dares to ship out to customers!
But what makes me even more angry are all the fanboys that defend samsung no matter what and always try to blame users for their hardware and software issues even though it´s clear that it´s just a faulty/unfinished product...
In the other thread there really have been people blaming the user for their burn-in issues for "setting the brightness wrong"... On a finished device there should never be a user setting that could damage a device permanently....
frea said:
It really is a shame what poor quality samsung dares to ship out to customers!
But what makes me even more angry are all the fanboys that defend samsung no matter what and always try to blame users for their hardware and software issues even though it´s clear that it´s just a faulty/unfinished product...
In the other thread there really have been people blaming the user for their burn-in issues for "setting the brightness wrong"... On a finished device there should never be a user setting that could damage a device permanently....
Click to expand...
Click to collapse
like 5 people got a bad watch while everyone elses is fine dood
sesnut said:
like 5 people got a bad watch while everyone elses is fine dood
Click to expand...
Click to collapse
So you would really dare to set your watch to max brightness with AOD on for a week?
frea said:
So you would really dare to set your watch to max brightness with AOD on for a week?
Click to expand...
Click to collapse
In my case it was auto brightness and screen burn in for about one day
Denska said:
In my case it was auto brightness and screen burn in for about one day
Click to expand...
Click to collapse
Yeah. I love how these guys are trying to blame us. My watch was set to the default display settings with AOD on. My GW and GW3 had the same settings and never had this problem. This is my 4th smart watch, first being that LG one that came out in like 2016
Samsung just sent me an email saying they are shipping my device back unrepaired. I'm trying to find out what the hell is going on.
EDIT: Samsung sent that email automated because they determined to just send me a brand new replacement.
I have a status update. Samsung will not replace the watch, they are only offering me a refund. I'm livid at this.
y2kbadbug said:
I have a status update. Samsung will not replace the watch, they are only offering me a refund. I'm livid at this.
Click to expand...
Click to collapse
Ummm, so you take the refund and buy a new watch. What's the difference?
My watchface of my gw4 classic literally burn in in 5 hours with AOD and automatic brightness. I also got called from 1000000
But I contacted Samsung and they told that I can send the watch back and receive a brand new one

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