I have a HTC One A9 at home, which is a decent phone. Bought it from the UK and it served me well. After using it, I upgraded to a HTC U11 Life, but still kept the A9. After taking it out of my drawer, the phone was still working and was in mint condition, except the battery could only hold charge for 3-4 MINUTES. I looked at a few tutorials online, ordered a new battery and disassembled the phone, nothing was physically damaged in the phone, and I didn't damage anything while opening it. I went ahead and changed the battery and tried to boot, but it wouldnt work.. The charging light turns orange, but the screen shows no life. Before this, the screen was workign perfectly fine. The phone also wont vibrate if I try to power it on. I changed the battery back to the weak one, sealed it up and left it to charge. The charging light turns orange, then turns green after a while, but wont boot and the screen shows no life. I managed to return the new battery, but the phone isn't working anymore. Nothing appears to be damaged physically, and I took great care opening it, I even bought some tools and had a heatgun lying around.
If anyone can guess what the issue is (motherboard, screen, some wack htc feature) then id appreciate it. I wont be fixing it if it needs a new screen or board, as thats too costly. If its a software issue or something, then please help me out with this. For now, my best bet is to sell it for parts and make hope to make 10-15 bucks off of a phone which otherwise wouldve sold for 45-50 usd (in my region)
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My gf washed my phone. It had like 7% or less when it went into wash. Full cycle.
I took battery out, put in rice for like 2 days, then I put it in warm place, on dash of car in sun for 20 minutes at a time in between delivering pizzas, ect....
I throw away the battery, and I use one of my back-up HD2 batteries. I use the external charger to charge it.
I boot it up, and it works! Touch screen, buttons, internet, speaker, camera! EVERYTHING. The screen after 2 days even looks perfect. No discoloration.
One issue.....
Battery drain. It loses like 1-2% battery per minute, even in airplane mode and screen is off. It won't last more than 40 minutes with moderate to low usage.
I plugged it into USB via my pc when it was at 15%. An hour passes, and now it's 3%. I confirm that it is plugged in, and the "charging" animation happens.
It's not the battery, because it's brand new.
What is the issue? Is it a short? Can I fix this? The phone is 100% working condition except for the horrible battery life.
I appreciate anyone's insight into this issue....
I had a similar issue on an older HTC Elf way back in the WM6.1 days(... lol 'way back').
I hope you have insurance and a friend who can sell it that it's not your fault to get you a new phone for free cause this is probably damaged some component inside the phone. Fixing it your self is pretty much impossible since it's not encouraged at all (there is very little support resources) and the manufacturer isn't just going to sell you parts to fix your phone.
If you don't have insurance I wish you the best of luck anyways.
(However I hope I'm wrong about all this, but I'm pretty sure I'm right. :\ )
chrisportela said:
I had a similar issue on an older HTC Elf way back in the WM6.1 days(... lol 'way back').
I hope you have insurance and a friend who can sell it that it's not your fault to get you a new phone for free cause this is probably damaged some component inside the phone. Fixing it your self is pretty much impossible since it's not encouraged at all (there is very little support resources) and the manufacturer isn't just going to sell you parts to fix your phone.
If you don't have insurance I wish you the best of luck anyways.
(However I hope I'm wrong about all this, but I'm pretty sure I'm right. :\ )
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Yeah....no insurance unfortunately...
I know the phone is going for $295 shipped NEW on ebay at the moment, but still...
I don't know if I want a new HD2 or if I should just wait a month or two until the Samsung Hercules comes out.....
You are lucky that your phone is working....it seems there is some short on the board...which is difficult to repair as most of these have 7 layers PCBs....sell it off and get a new one..
nice that it still works.. sounds like a short though if your battery is getting drained.. tough stuff is even if you dry it completely the water leaves residue on the circuitry. even if you get rid of the battery draining, the circuitry is more vulnerable to further damaging all on its own
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
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Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
sharpinator said:
Doesn't sound daft it's a great Idea. I have blu-tack on the slide off cover at the bottom to keep it from jiggling as one of the plastic clips broke. I will probably test another battery because they aren't exactly expensive. Do you know anything about HTC's warranty int he uk ben_pyett? Thanks for the help
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I have heard multiple users that they simply rang HTC up, complained that battery didn't work and got a new one sent out.....so try that....and attempt if possible to hang on to old one, as if it turns out to be device, you get a free battery
Same issue for me, it drove me nuts. Turned out to be a faulty battery when sent off to HTC/Vodafone for repair. They replaced it so I wonder if it's a known issue.
Sent from my Desire S using xda app-developers app
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
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This.
My phone used to shut down randomly and I searched and found out that it is due to the bad design of battery placement in this phone. All I had to do was put a small piece of paper and it has never shutdown till then.
I'm definitely going to try this, I've been getting lots of resets and I'm relieved it's not a rom issue
edit: how many times did you guys fold the paper over?
ben_pyett said:
Sounds daft but I'd put a piece of folded paper on top of the battery to ensure it has perfect contact and isn't able to move at all.....I have heard of others who have experienced this issue.
I would also see if you could get another battery for a short time and try that just to rule out that it is an issue with the battery.
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Click to collapse
i had issues with my phone turning off too, had it slightly wet at one point so i took it to a phone repair joint, they replaced a few things charged me and it had the same problems afterwards, a test battery proved it was the bloody battery all along!
the tech there let me know our batteries have a soft edge that when pushed up hard against the battery slot it slightly deforms, seems like a bad design if you look at the battery up close you can see one where the edges get pushed in a bit, (well on mine anyway) the test battery i borrowed didn't have the edges pushed in.
Had this problem too. Paper did the trick.
My HTC 828 is always going off by itself, once I open the camera or put on my mobile data the phone goes off please what should I do?
Me too have same problem..My HTC desire 828 dual sim turning off automatically, mostly when I play any videos or turning on camera. Tried factory reset many times but no use..
HTC 828 ramdomly switching off on data use, battery drains off
I also have the same problem...whenever I use apps which use data, the phone goes switch off and many times when I switch on the phone, apps starts optimizing again and again...sometimes battery drains off immediately...please help me...whats the issue...
Phone switching off itself. Nearly same problem is what I face with this HTC 828
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
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Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
---------- Post added at 04:30 AM ---------- Previous post was at 04:26 AM ----------
theguitarman94 said:
I lock my phone and about 10 mins later I go to unlock it and the phone powers up meaning that it has been turned off. There is absolutely nothing wrong with the charge of the battery but it keeps doing this. The other week the phone wouldn't respond for about 5 hours I would touch it and the touch screen was completely dead. I locked the phone and then the screen went black and the touch buttons at the bottom lit up and that was it the phone crashed so I needed to restart it and it just wouldn't work. 5 hours later when I woke up it responded and Bare in mind I ran about 5 ruus to get the phone back to stock so it wasn't a software problem. So has anyone else experienced one of these problems. The random shutdown is my issue at the moment. I'm considering returning it for repair because isn't it true that htc have a 2 year warranty in the uk?
Click to expand...
Click to collapse
Nearly same problem is what I face with this HTC 828 desire
Never knew that HTC would let me that down
Worst company ever
The only reason this phone was with me was due to its good camera qualities else
This phone couldn't give any better loudness if not accompanied to speakers ....each time while watching any video I need speakers
Well ...this phone made me realise that it's not necessary that good priced phone are necessarily good
What should I do to get rid of this problem
(Before I resell it)
My battery couldn't be removed
So the solution of paper couldnt be fine with it
:crying:
hi have same issue on my htc d820ts so i flashed it with new firmware and check the battery connector or power supply area its ok but phone issue is same so please if some one have any idea help me
My AT&T edge wont turn on today. I awoke to a phone that was charging all night while on like normal, screen was off, charge LED was green, but the power button would not wake the screen.
Things that I have experienced before the problem and tried after:
About 5 months ago my camera stopped recording videos randomly. I could not record a video of any quality for more than 5-10mins in varying duration's the camera would just stop working and drop back to home screen no error message.
about a month ago my Edge started having a camera failed problem where using the camera sometimes "failed" where the app would freeze the whole phone for a few seconds then would crash to home screen.
about a week ago attempting to use the crippled camera to take a quick pic would drain a upto 70% filed battery instantly and it would take normal time to charge it like it was really dead. first and only time it has done this with over %40 battery
last week i unlocked the phone and put it on T-mobil and flashed 5.1.1 worked fine for 6 days still had camera problems was thinking new battery would fix it.
all this week battery could die at random times mostly below 40% but I was still getting 6-7hours a day from it, i figured it was a bad battery at the root of all this.
After this morning it would not power on I tried to power it with a hacked up USB cable, nothing.
My multi-meter says the battery has 4.37V
Would someone with a little more experience tell me if they think it's worth it to buy a new mobo, battery, and camera replacement for this phone or is it a waste of time? Is my line of thinking right is this a mainboard problem? If I attempt a repair does it make sense to try a new camera module?
This phone has never been dropped or wet it's in perfect condition as far as aesthetics go. Is it common for a phone to just not turn on at the end of its life?
Hetrochromia said:
My AT&T edge wont turn on today. I awoke to a phone that was charging all night
Would someone with a little more experience tell me if they think it's worth it to buy a new mobo, battery, and camera replacement for this phone or is it a waste of time? Is my line of thinking right is this a mainboard problem? If I attempt a repair does it make sense to try a new camera module?
This phone has never been dropped or wet it's in perfect condition as far as aesthetics go. Is it common for a phone to just not turn on at the end of its life?
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If you think you have to do all that replacement, might as well go to swappa and buy a relatively good condition Edge which will prbly be cheaper than trying to get all those replacement parts. Unless you know where to get cheap replacements.
Bought my current TMobile variant from Swappa. No issues so far. you could also try Amazon
edo101 said:
If you think you have to do all that replacement, might as well go to swappa and buy a relatively good condition Edge which will prbly be cheaper than trying to get all those replacement parts. Unless you know where to get cheap replacements.
Bought my current TMobile variant from Swappa. No issues so far. you could also try Amazon
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Swappa I'll check that out thanks
I tried a oven re-flow on the main board at 410F still no go.
So i've been having a lot of issues with my N5 lately, mostly small stuff like general slowness, poor battery life, not surprising on an almost 3 year old phone. I also lose cell service way too frequently (not an issue with my carryer, all my friends are on the same network and are fine). Camera won't focus anymore (though im pretty sure this was my fault, probably broke it while taking it apart). I'm pretty sure the battery connector on my motherboard is damaged. I've had many problems with the battery reading its temperature as -30 C (battery heath "cold"), i've replaced the battery 4 times now and i still get that problem every now and then. Pushing on the connector fixes it temporarily, so im pretty sure some pin is bent slightly out of place and i don't know how to fix that. It recently started having this issue where just moving or bumping the phone the wrong way would cause the phone to shut off. Probably an issue with the battery connector again. I tried fiddling with it but it didn't do much.
The other day i turned it on and the LCD was backlit, but black except for one single vertical white line. Rebooted and it looked normal. Few hours later i got really pissed off with it for shutting off in the middle of an important text and threw it at the wall (not the best idea i know). Screen was already cracked so i didn't really care. Ever since then the LCD has been a real pain in the ass. i can turn the phone on but there's nothing on the screen. Ii get haptic feedback when the Google logo would up, and the notification LED is flashing like i have a message. The backlight is on and pushing hard on the cable connecting the motherboard to the daughter board i can see it start to turn on, (Google logo, few seconds of boot animation) but then back to black (while still backlit).
I can post photos if it would help diagnose/fix this, my phone is my main camera and i don't want to bother anyone if i don't have to.
Anyone know any tricks that might squeeze another mouth out of this dying phone? Any response is appreciated, Thanks!
The issues could have been related to the power button or physical internal damage. My suggestion: replace the screen with a cheap 3rd party screen if the internal components are still working. This will give you more time with your existing phone and allow you to have a working backup.
Hi, my situation is; got a galaxy s7, the rear camera was bad, bought a new original one, stripped the phone down, fitted the camera, followed the tutorial (ifixit), put a new battery in at the same time, now rebuilt it all, (without the rear case on so can still easily take it apart again) and it wont turn on, wont go into safe mode, recovery mode, soft reset etc, tried every method, also via usb to my laptop, however it does charge, it comes up on the screen with the green battery icon and the LED light illuminates as if it is charging. Therefore, the screen is not damaged. And as far as i can see, all the connections are back joined onto the motherboard, it just wont boot up.
Also, if this makes any difference, I am running the Superman rom.
Any help would be massively appreciated as I have scowered so many websites searching for someone with a similar issue with a solution and I'm struggling, massively!
Are you sure you have connected the battery as required and no other circuit was touched?
Also, do you have the certainty this "new" battery works? I suggest you do the next 2 things:
1. Take this battery out and connect your old one. this way you can check if the new battery is faulty.
2. If doesn't work, even after inserting again the old battery, take your phone to a local repair center. (probably you messed something up).
marcusn said:
Hi, my situation is; got a galaxy s7, the rear camera was bad, bought a new original one, stripped the phone down, fitted the camera, followed the tutorial (ifixit), put a new battery in at the same time, now rebuilt it all, (without the rear case on so can still easily take it apart again) and it wont turn on, wont go into safe mode, recovery mode, soft reset etc, tried every method, also via usb to my laptop, however it does charge, it comes up on the screen with the green battery icon and the LED light illuminates as if it is charging. Therefore, the screen is not damaged. And as far as i can see, all the connections are back joined onto the motherboard, it just wont boot up.
Also, if this makes any difference, I am running the Superman rom.
Any help would be massively appreciated as I have scowered so many websites searching for someone with a similar issue with a solution and I'm struggling, massively!
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I'd start by reversing everything you did until it powers on again, if it still doesn't power on with the old camera module & old battery in then start looking at other things, i'd probably start with the battery though as it is a power issue
The new battery charges and it comes up on my screen showing the green battery image charging so it is being recognised. Tried the old battery and its the same situation. I genuinely believe I didnt accidently short anything and im confident everythinf is where it needs to be. Ive just booked in to go to the samsung shop this weekend so hopefully they manage to find skmething althpugh probably end up costing a daft amount. Thanks for the replies so far
marcusn said:
The new battery charges and it comes up on my screen showing the green battery image charging so it is being recognised. Tried the old battery and its the same situation. I genuinely believe I didnt accidently short anything and im confident everythinf is where it needs to be. Ive just booked in to go to the samsung shop this weekend so hopefully they manage to find skmething althpugh probably end up costing a daft amount. Thanks for the replies so far
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New camera module? Did you remove it to see if it is causing the problem?
I know there are different sensors, and if the wrong one is replaced the camera won't work, not heard about it stopping the phone booting but you never know
Just taken it to the local phone repair shop, lets hope they can find something with it. Keep you updated. Thanks so far.