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All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Samsung smart switch works wonders, the only thing that doesn't restore is passwords, you have to have and external SD card for it to work, or plug it in to a computer
talonpetty said:
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Click to expand...
Click to collapse
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple interfaces.
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple apps/interfaces.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.
I'm not sure exactly what the cause is but, lately, apps that I have disabled notifications for (in the Samsung gear app, under notification settings) have been randomly re-enabling themselves. And, every so often, all of my notification settings will re enable themselves.
This is very annoying since I have a lot of apps installed on my phone, but I only want like 3 of then to send notifications to my gear s3. This makes me have to go through and uncheck dozens of apps every time it decides to reset itself (since, for some reason, the gear app has an option to "enable all" but no option to "disable all")
Has anyone else had this issue? Or does anyone know what the cause is for apps re-enabling themselves? And how to stop it?
Thanks in advance.
(additionally, newly installed apps on the phone have their notification settings defaulted to "enabled" in the Samsung gear app. Does anyone know how to disable this?)
I have the same issue on gear s2 classic. Have you found a fix yet?
Sadly, no.
And it seems like it's happening more and more frequently. It used to be that everything would only get reset every month or so, but I've had it happen now twice this week.
same on my gear s2, extremely annoying
Yes! Annoying as hell.
Me, too. Happening more frequently, it seems.
Is driving me crazy ... every day I disable the notifications for 96 apps and enable just 9 and every day, somehow, everything is lost and again I find them all selected.
I just bought a used S8+ and set it to factory settings. Installed all apps and it looked to be working fine. Now I have 2 issues which I can't troubleshoot myself sk any help would be appreciated!
1. The time in the notification bar freezes and updates in irregular intervals (sometimes it freezes for mroe than an hour). If i turn on or off automatic time it refreshes. The time in the widgets and on my lock screen are correct!
2. There is a HUGE delay in receiving SMS messages! It takes up to 30 minutes to receive an sms, which isn't that great when you want to verify your number in some apps....
If you can help with any of these problems, I'd really appreciate it!
I had this problem, not with my S8+ but with my S7 after looking everywhere trying every app, cleaning, resetting i came to the conclusion it was my carrier who messed it up. Maybe flash it with a stock rom and see if that is going to fix the problem.
Thanks for the info, I was thinking about something like that. I'm going to try and see what it does without ny sim card. The SMS seems to be the sms service and app that were in power saving mode.
Ii hope you will figure it out, always it's the best if you open a thread state what you exactly have example
i have SM-GF955F - Oreo 8.0 - CRB7 - ROOTED
The troubleshooting can go smoother
Hey guys the reason to start this thread is to discuss everything about gear s2 updates.
Software updates can improve device stability and provide a variety of additional benefits, including user experience improvements, bug fixes and the latest security patches. Samsung Gear S2 gets a massive update, check the new interface and functions
Update report for a T-Mobile Gear S2 LTE
Allen_Jolynn0 said:
Hey guys the reason to start this thread is to discuss everything about gear s2 updates.
Software updates can improve device stability and provide a variety of additional benefits, including user experience improvements, bug fixes and the latest security patches. Samsung Gear S2 gets a massive update, check the new interface and functions
Click to expand...
Click to collapse
I was surprised to see the update available. It took a long time to long time to download, transfer, and install, so I would definitely recommend that your watch be in its charging station for the process.
At the end of the update here are the version numbers:
Tizen 2.3.2.7
Software Version: R730TUVU3DRC1
I haven't fully explored everything, but there's a lot I like:
Quick Access (pull down) has a lot more capabilities (including accessing Settings, Brightness, Do not DIsturb, Screen Always on). Unfortunately they seemed to have removed the music player. (Guess I'll have to add that widget back to my list).
Widget improvement: Multi-contact calling looks better, there are a lot of new Health Widgets including a multi-activity one in which 4 possible activities are presented on one screen for a easy selection and start-up, recent apps widget is really handy.
New apps: I tried the Samsung PPT controller, but it didn't work. (I'm on a Mac, so that might be why).
My big big concern at this point is battery life. It seems terrible. That maybe due to playing with lots of apps and then not doing a clear all, but if it keeps up, I may have to do a soft reset and see how things are. Right now, I'm guess the battery drain rate is 2 or 3 times what I usually have.
gghose said:
I was surprised to see the update available. It took a long time to long time to download, transfer, and install, so I would definitely recommend that your watch be in its charging station for the process.
At the end of the update here are the version numbers:
Tizen 2.3.2.7
Software Version: R730TUVU3DRC1
I haven't fully explored everything, but there's a lot I like:
Quick Access (pull down) has a lot more capabilities (including accessing Settings, Brightness, Do not DIsturb, Screen Always on). Unfortunately they seemed to have removed the music player. (Guess I'll have to add that widget back to my list).
Widget improvement: Multi-contact calling looks better, there are a lot of new Health Widgets including a multi-activity one in which 4 possible activities are presented on one screen for a easy selection and start-up, recent apps widget is really handy.
New apps: I tried the Samsung PPT controller, but it didn't work. (I'm on a Mac, so that might be why).
My big big concern at this point is battery life. It seems terrible. That maybe due to playing with lots of apps and then not doing a clear all, but if it keeps up, I may have to do a soft reset and see how things are. Right now, I'm guess the battery drain rate is 2 or 3 times what I usually have.
Click to expand...
Click to collapse
The Samsung Health too was update. Now the aplication alone of Samsung Health for iPhone support the Gear S2, and this is incrible!
I believe this Samsung abandoned the Gear S2, but I thinked wrong.
Can anyone speak if the run4gear work in Android Phones with Gear S2 in Tizen 2.3.2.7?
Mine says no new update available :/
I did the update this morning and it was successful. I see the new shortcuts widgets and updated health and weather apps. But I don't see the Powerpoint App anywhere. Is that something you have to download?
So swipe down now doesn't go to the previous screen. Am I right in thinking to get back to watchface you now need to use a button?
Killerheels said:
So swipe down now doesn't go to the previous screen. Am I right in thinking to get back to watchface you now need to use a button?
Click to expand...
Click to collapse
Yes , I think the update removed the swipe from top to go back feature. Need to use the side button to go back over you are inside of an app.
Anyone have the previous firmware for SM-R735T? I don't need anything the new update offers, just want the "back" gesture returned.
Habit dictates a swipe and I keep getting back the settings...... Will have to relearn.
Anyone else found this a nuisance?
Valiante try Sammobile....
Wouldn't it try to auto update if you re installed the previous firmware version, or could you turn it off at the Gear app 'phone settings?
Has anyone tried to flash this to a vzw watch or is that not possible and we have to wait and hope vzw puts out an update?
Verizon has updated there page for the new update but still have not received the update ota here's a link to page https://www.verizonwireless.com/support/samsung-gear-s2-classic-update/
---------- Post added at 08:12 AM ---------- Previous post was at 07:13 AM ----------
Scratch that I just received the update for the Verizon gear s2
i'v also got the new update here in Chile...
awesome update guys.. new pulldown toogles, and a lot more... new icon and new apk's
now we have samsung app store in the gear...
good job samsung gear department..
I was really excited to get the update. After the previous update, watch does this really annoying thing where it lights up the room when its done charging at night. Some times it will stop charging, drain a little, start charging again, and then light up the room a second time.
Well that hasn't been fixed. Now my watch battery is draining incredibly fast. I had to turn off always on watch faces and it's still draining at least twice as fast as it used to. Its been off the charger for an hour and it's already down to 85%.
I really miss the swipe down to go back. I don't need quick settings on every app. I hardly ever used it as it was. Speaking of which, most of the quick settings don't even do anything for some reason.
Really disappointed.
For me with the new update, I can't anymore answer to a whatsapp message direcly on the watch ! I can only use a button to open whatsapp on my phone !
Do you have the same thing ?
gghose said:
I was surprised to see the update available. It took a long time to long time to download, transfer, and install, so I would definitely recommend that your watch be in its charging station for the process.
At the end of the update here are the version numbers:
Tizen 2.3.2.7
Software Version: R730TUVU3DRC1
I haven't fully explored everything, but there's a lot I like:
Quick Access (pull down) has a lot more capabilities (including accessing Settings, Brightness, Do not DIsturb, Screen Always on). Unfortunately they seemed to have removed the music player. (Guess I'll have to add that widget back to my list).
Widget improvement: Multi-contact calling looks better, there are a lot of new Health Widgets including a multi-activity one in which 4 possible activities are presented on one screen for a easy selection and start-up, recent apps widget is really handy.
New apps: I tried the Samsung PPT controller, but it didn't work. (I'm on a Mac, so that might be why).
My big big concern at this point is battery life. It seems terrible. That maybe due to playing with lots of apps and then not doing a clear all, but if it keeps up, I may have to do a soft reset and see how things are. Right now, I'm guess the battery drain rate is 2 or 3 times what I usually have.
Click to expand...
Click to collapse
I was playing around with the settings and you're actually able to change the quick settings so you can the music player in there ?
PS: Yes battery seems like it sucks...
Dannyxz said:
I was playing around with the settings and you're actually able to change the quick settings so you can the music player in there
PS: Yes battery seems like it sucks...
Click to expand...
Click to collapse
I got a second one a Verizon model and bassiy have to have all extra features off. And weird stuff is happening on it
I spent 10 hours yesterday dropped to about 75% I found download mode and was gonna play around. But that was the first reboot. And upon reboot batt was at 15% I'm like what the heck so I through it on charge am gonna swap it back out with the orig AT&T model I got first.
I haven't found the setting to manually set step target with the new update. My alarms stopped working so I had to do a factory reset to get them to work. Now I can't change my step target on the watch. This is how I used to do it:
1. Open Samsung Health
2. Go to very right/bottom and select Settings
3. Select "Adjust Step Target." This selection no longer exists.
I looked in just about every possible setting in Samsung Health and the device settings. I've tapped and long pressed on every possible data point on every possible screen for a hidden menu. It's nowhere.
I reached out to Sammobile 2 times.
- The first time I received instructions for doing this on the Gear Fit 2 Pro. #fml
- The second time I was told to factory reset everything, which I had already done. #fml
It's annoying that manually setting the step target on the Samsung Health app doesn't sync with the watch. But that's another topic.
TheMadScientist said:
I got a second one a Verizon model and bassiy have to have all extra features off. And weird stuff is happening on it
I spent 10 hours yesterday dropped to about 75% I found download mode and was gonna play around. But that was the first reboot. And upon reboot batt was at 15% I'm like what the heck so I through it on charge am gonna swap it back out with the orig AT&T model I got first.
Click to expand...
Click to collapse
Oh wow... I have the T-Mobile version, I don't have a plan for it so I was surprised to get an update but yeah I'm down to 47% right now and I should be in the 70/80 by this time. I closed all the apps and that seemed to help a bit but when you have a few apps open it seemed like it was draining quick...
I'm gonna do a reboot once I get home hopefully that'll help. If it doesn't do the trick that's something they're gonna have to fix.
Dannyxz said:
Oh wow... I have the T-Mobile version, I don't have a plan for it so I was surprised to get an update but yeah I'm down to 47% right now and I should be in the 70/80 by this time. I closed all the apps and that seemed to help a bit but when you have a few apps open it seemed like it was draining quick...
I'm gonna do a reboot once I get home hopefully that'll help. If it doesn't do the trick that's something they're gonna have to fix.
Click to expand...
Click to collapse
Yea i ended up taking it back to the guy this morning as it was clean but registered on some ones account and verizon wouldnt activate it...So I got back the AT&T model which I knew was good and also has like 9 months of warranty left:good:
TheMadScientist said:
Yea i ended up taking it back to the guy this morning as it was clean but registered on some ones account and verizon wouldnt activate it...So I got back the AT&T model which I knew was good and also has like 9 months of warranty left:good:
Click to expand...
Click to collapse
Nice!!! ?
How do you still have warranty? Where did you buy it from?
Hello there !
I'm posting this here because I have a customer with a strange problem and I don't have the model ; I see him on monday and I try to understand what happens before.
He has a brand new Samsung I started this week, with no problem at all. There's no custom setup, but I didn't check if any update was available.
Today, he calls me to tell that about every 30 minutes, the torch led turns on and off everytime. Reboot did nothing.
I plan to clear caches, check updates and adaptative brightness, but I have no clue, I'm using Android for 10+ years, used to lots of custom firmwares up to Android 12, I never saw this.
Does anyone ever see this before ? I don't want to run a logcat from adb and lose lots of time.
Thanks and sorry for the lack of info...
Hi !
Well, easy target : Samsung provides a default-enabled notification on the camera torch, making the led to shine randomly, which is not a very good idea by night. This can be set in global settings, in notification tab.
Hope this helps, solved !