Brand new, untouched Samsung, flashes every 30 min ? - General Questions and Answers

Hello there !
I'm posting this here because I have a customer with a strange problem and I don't have the model ; I see him on monday and I try to understand what happens before.
He has a brand new Samsung I started this week, with no problem at all. There's no custom setup, but I didn't check if any update was available.
Today, he calls me to tell that about every 30 minutes, the torch led turns on and off everytime. Reboot did nothing.
I plan to clear caches, check updates and adaptative brightness, but I have no clue, I'm using Android for 10+ years, used to lots of custom firmwares up to Android 12, I never saw this.
Does anyone ever see this before ? I don't want to run a logcat from adb and lose lots of time.
Thanks and sorry for the lack of info...

Hi !
Well, easy target : Samsung provides a default-enabled notification on the camera torch, making the led to shine randomly, which is not a very good idea by night. This can be set in global settings, in notification tab.
Hope this helps, solved !

Related

MTK 6589 phone freezes randomly - any idea ?

Hello.
I have a chinese phone, Inew I2000. ( clone of Chang N7300+ ). Well, to be fair it's Mediatek MTK6589 generic phone, like there's so many in china.
And this specific one have a pretty bad issue : it randomly freeze. The screen keep displaying the picture, but the phone doesn't respond to anything. Not even keeping the power button pressed. I have to take out the battery to reboot it.
I haven't been able to notify any pattern to those freeze. They will happen from 1 to 4 times a day. Sometime just while the phone is idle, sometime when I'm using it. It never happend to me in the middle of a phone call, but it happened while the phone was just sitting there. I would realise it was frozen when picking it, and realising it was not switching on of responding to anything.
I tried resetting it to factory setting, and re-installing the rom. It still happens. I am now wondering if this is a hardware issue, and if it is if there's anything I can do.
Google tols me that it seems other chinese phones have had the same issue now and then ... but I haven't been able to find a solution so far.
So as a last resort, I decided to ask to the place where I know of the most skilled people regardng phones and android ... here.
Just to mention, I'm not afraid of trying anything with that phone, including un-assembling it if it has any chance of solving the issue. If you have any idea, please share.
Edit : also, I tried looking for similar thread on xda, but didn't find any ... maybe I just didn't find the right keyword.
MTK6589 - Jiayu_G3S freeze
Hello.
I have unfortunately same issue and didnt find anything useful too( I have Jiayu G3S). But my phone freezes only when it goes to sleep and then cant be wake up.
First issue was bad gsm antena. And after some time (few months) it start doing this. It was only 1-2 times or few days nothing. But now it almost everytime Its really annoying, cause i use my phone as alarm clock and it didnt wake me up. Sometimes freezes and the phone is very hot. Like when u play games. I try many many roms, try not to instal many of soft, try new kernel and nothing.
I´ll be very glad if someone have some idea. Warranty is over now (expires in 6month) so returning is impossible
Thank you so much for any advice
Have a nice day Q
I dont really know if this would help because I got my Ainol Fusion Air tab (before replacing with my cm life) I had the same issue with the freezing...Try this.
Settings-WiFi-Advanced-Uncheck "Keep WiFi off during sleep"
Hope this helps

Samsung S8+ Whole screen flashes red and blue with alarm and vibration

have a crazy situation - a number of times in the day at odd times the whole screen flashes red and then blue while vibrating and playing the alarm.
I do not think it is a virus and cannot figure out with what app this is associated with. I cannot associate it with any app directly. There is no message just suddenly starts flashing until I tap on screen or after about twenty seconds turns off
ajb_111 said:
have a crazy situation - a number of times in the day at odd times the whole screen flashes red and then blue while vibrating and playing the alarm.
I do not think it is a virus and cannot figure out with what app this is associated with. I cannot associate it with any app directly. There is no message just suddenly starts flashing until I tap on screen or after about twenty seconds turns off
Click to expand...
Click to collapse
Go under accessibility-hearing-flash notification-make sure screen is disabled
eddyo1993 said:
Go under accessibility-hearing-flash notification-make sure screen is disabled
Click to expand...
Click to collapse
Yours is a great idea but these settings are disabled on the phone. Thank you for the suggestion however
Im having this same problem. Did you ever fivure out the issue?
After hard reset
Did a hard reset worked for about a month and in the last two days started again I have tried to Google and see if others have the same issue and there is nothing on the www. Crazy and absolutely have no idea what is causing it
Moto 360??
I am having the same issue. I also have a Moto 360 watch. I think there might a connection when the watch isn't in range the phone starts this panic behavior of red and blue. I still haven't found a solution....
What Fw are you on ? And do you have exynos or SD variant ?
I have a G950F and a moto 360 too and no issues so far ?
Same thing
This just started happening to me too. My only change recently was: I install an android wear watch hauwei 2 last week. I enabled developer mode to try and trace the cause.
QuinnZillian said:
This just started happening to me too. My only change recently was: I install an android wear watch hauwei 2 last week. I enabled developer mode to try and trace the cause.
Click to expand...
Click to collapse
I am doing the same with the Debugger (now), good idea. But I must admit, I don't know how to use the option on the Android to necessarily trace to a specific app.
I do know when I turn Bluetooth off the issue seems to go away.
Has anyone tried changing the network the device is trying to connect to? Let's say you have a GSM network, try setting it to GSM only. Vice versa for CDMA.
Same issue w/ s7 and note 8
I recently began having the same issue with my Galaxy s7 a d now with my note 8. The only connection is I've had my watch(fossil Q founder) connected to both. If I get out of range or disconnect from the phone via airplane mode etc. is when the phone loses it's mind. I think it's a feature in the event you might have misplaced your phone the watch is helping it be found(if that makes sense). I haven't found a way to disable this.
I had this Blue to Red flashing screen on my Galaxy S7. I could only operate my phone on safe mode, the virus or whatever this was drew the battery down while I was offloading photos and syncing the phone to the Samsung cloud. Then I only had approx 2% battery when I went to do the hard reset and before I could make it happen the phone lost power and I believe this virus prevented it from charging back up, essentially my cell died in 2 days from whatever this was. luckily AT&T is providing me a replacement but what an awful virus and what's to say when I resync the phone with Samsung it doesn't happen again?
Ok now, really?! You guys don't wanna tell me that since 2017 you guys are tracing this totally insane Homecomming ring plus red and blue screen flashes. So basically you living with this insanity since it's inception, and nobody knows what it is? I'm about ready to throw my phone into the garbage.
Any OS that is pre-Pie can be infected with rootkits that require a firmware flash to eradicate. A factory reset won't work.
Otherwise it sounds like you are introducing an app that is doing this after the factory reset.
If it doesn't do it in Safe mode... it's an app you added.

Phone freezes up

Has anyone experienced your U11+ freezing up.
It has happened to me about 3 times.
It generally happens over night while it's charging. I get up one of those mornings and the green light is on, remove the charging cable and I can't wake up the phone. I can't even turn off the phone by pressing and holding the power button to kill the device. The only way is to put it into download mode by simultaneously holding down the vol down key and power key, and then when the menu comes up to select the reboot option to get the phone back to normal.
Has anyone else experienced this or know what could be causing this to happen?
The problem is that I use my phone as my alarm clock, and when it freezes up, my alarm doesn't work.
Any suggestions anyone?
No problem like that until now.
However, noticed sometimes that the my alarm, which is setup for vibration only, only vibrates once and then continues silently alarming until I turn it off.
Happens randomly but still strange. I've to try with another clock app.
That's really odd.
I'm going to turn off the always - on feature and see if I get anymore freezes. I had another one this afternoon.
I'll report back after some time and let you know if there has been no more freezes.
I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.
globalgpj said:
I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.
Click to expand...
Click to collapse
I'm still on the October security patch so I'm expecting one for the December period soon I hope.
In regards to your freezes I've not encountered anything like that so far been working flawlessly so far if there is anything I can test let me know
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have been using the AOD since I got the phone yesterday. Not a single freeze
Galactus said:
I have been using the AOD since I got the phone yesterday. Not a single freeze
Click to expand...
Click to collapse
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.
globalgpj said:
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.
Click to expand...
Click to collapse
Yeah trial and error isn't fun. I'd probably factory reset though and see if it happens with barely any third party apps installed.
globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have the HK model I think and I had the AOD when I first got it, set to motion and nothing has happened to my phone in regards to freezing fingers crossed. I have disabled it for the moment as I noticed a greater battery usage overall, I believe between 9-10% overnight and only 2% when I had it disabled.
Hopefully you find the problem otherwise see if you can get it replaced...
Since not using the always-on feature, I don't have any more freezes. Must be some conflict with the alarms and always-on. Can't see what else could be causing those freeze ups.
My phone surprisingly just froze up yesterday. But at least it's been a long while since not having the always-on feature enabled. With always-on enabled, it seems to have happened every day.
The issue I have most about this, is missing that important call when I haven't realised that the phone is frozen, because sometimes I don't pick up the phone for hours.
I had to do a complete fresh install from scratch and I have no more issues. I believe all my issues came from using HTC's transfer tool when going from u11 to u11+. Importing all the settings features using the Transfer Tool has caused issues. I'll never use this tool again.
All good now.

Time in notification bar doesn't update and delay in receiving SMS.

I just bought a used S8+ and set it to factory settings. Installed all apps and it looked to be working fine. Now I have 2 issues which I can't troubleshoot myself sk any help would be appreciated!
1. The time in the notification bar freezes and updates in irregular intervals (sometimes it freezes for mroe than an hour). If i turn on or off automatic time it refreshes. The time in the widgets and on my lock screen are correct!
2. There is a HUGE delay in receiving SMS messages! It takes up to 30 minutes to receive an sms, which isn't that great when you want to verify your number in some apps....
If you can help with any of these problems, I'd really appreciate it!
I had this problem, not with my S8+ but with my S7 after looking everywhere trying every app, cleaning, resetting i came to the conclusion it was my carrier who messed it up. Maybe flash it with a stock rom and see if that is going to fix the problem.
Thanks for the info, I was thinking about something like that. I'm going to try and see what it does without ny sim card. The SMS seems to be the sms service and app that were in power saving mode.
Ii hope you will figure it out, always it's the best if you open a thread state what you exactly have example
i have SM-GF955F - Oreo 8.0 - CRB7 - ROOTED
The troubleshooting can go smoother

S10E problem with notifications

Hi There,
I got an really annoying problem and can't find anything on the web or this forum. Probably due to the common keywords....
My problem, since 1,5 months (can't remember if this is after an update) notifications stay on screen for 45 seconds! App notification but also android system notifications (the grey ones beneath the screen). For instance, picking up my phone from the wireless charger the phone says "Draadloos laden onderbroken" this is the dutch message for saying the phone has stopped charging wireless. Then opening let's say whatsapp, this notifications hovers 45 seconds above the text input position.
I can't find any setting that let's me adjust the screen time duration of notifications. Rebooted the device and also had a new update few days ago, but the problem stays. I'm running Android 10, One UI 2.0 with kernel 4.14.113-17806689.
I feel really stupid not figuring this seemly simple thing out by myself.
Gr,
Erwin
MrReaL said:
Hi There,
I got an really annoying problem and can't find anything on the web or this forum. Probably due to the common keywords....
My problem, since 1,5 months (can't remember if this is after an update) notifications stay on screen for 45 seconds! App notification but also android system notifications (the grey ones beneath the screen). For instance, picking up my phone from the wireless charger the phone says "Draadloos laden onderbroken" this is the dutch message for saying the phone has stopped charging wireless. Then opening let's say whatsapp, this notifications hovers 45 seconds above the text input position.
I can't find any setting that let's me adjust the screen time duration of notifications. Rebooted the device and also had a new update few days ago, but the problem stays. I'm running Android 10, One UI 2.0 with kernel 4.14.113-17806689.
I feel really stupid not figuring this seemly simple thing out by myself.
Gr,
Erwin
Click to expand...
Click to collapse
Have you found this setting?Settings\Accessibility\Advanced settings\Time to take action
Instellingen\Toegankelijkheid\Geavanceerde instellingen\Tijd om actie te ondernemen
Not sure if it will solve the problem, but it seems related. This setting is hard to find and you might not remember having changed it. No 45 sec option though.
OMG, this did the trick. #Nunspeet #hero
NoCo33 said:
Have you found this setting?Settings\Accessibility\Advanced settings\Time to take action
Instellingen\Toegankelijkheid\Geavanceerde instellingen\Tijd om actie te ondernemen
Not sure if it will solve the problem, but it seems related. This setting is hard to find and you might not remember having changed it. No 45 sec option though.
Click to expand...
Click to collapse
That worked for me for some reason mine was set to 2 minutes. I don't remember changing this setting. Ooo well it's resolved now.
Thanks
Notifications are a disaster on this phone. It kills apps in the background too aggressively, also (excluding apps from that seems a little hit-and-miss). I love customization, but Android 10 and OneUI have made a real mess of this.
My current problem is when I get a call, the popup flashes only for a second. Everything was so much simpler on my old rooted phone!
When I get a flood of notifications, my phone freezes up. Either it's Notistar's fault or there is a huge issue with the notification system.

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