Hello.
I have a chinese phone, Inew I2000. ( clone of Chang N7300+ ). Well, to be fair it's Mediatek MTK6589 generic phone, like there's so many in china.
And this specific one have a pretty bad issue : it randomly freeze. The screen keep displaying the picture, but the phone doesn't respond to anything. Not even keeping the power button pressed. I have to take out the battery to reboot it.
I haven't been able to notify any pattern to those freeze. They will happen from 1 to 4 times a day. Sometime just while the phone is idle, sometime when I'm using it. It never happend to me in the middle of a phone call, but it happened while the phone was just sitting there. I would realise it was frozen when picking it, and realising it was not switching on of responding to anything.
I tried resetting it to factory setting, and re-installing the rom. It still happens. I am now wondering if this is a hardware issue, and if it is if there's anything I can do.
Google tols me that it seems other chinese phones have had the same issue now and then ... but I haven't been able to find a solution so far.
So as a last resort, I decided to ask to the place where I know of the most skilled people regardng phones and android ... here.
Just to mention, I'm not afraid of trying anything with that phone, including un-assembling it if it has any chance of solving the issue. If you have any idea, please share.
Edit : also, I tried looking for similar thread on xda, but didn't find any ... maybe I just didn't find the right keyword.
MTK6589 - Jiayu_G3S freeze
Hello.
I have unfortunately same issue and didnt find anything useful too( I have Jiayu G3S). But my phone freezes only when it goes to sleep and then cant be wake up.
First issue was bad gsm antena. And after some time (few months) it start doing this. It was only 1-2 times or few days nothing. But now it almost everytime Its really annoying, cause i use my phone as alarm clock and it didnt wake me up. Sometimes freezes and the phone is very hot. Like when u play games. I try many many roms, try not to instal many of soft, try new kernel and nothing.
I´ll be very glad if someone have some idea. Warranty is over now (expires in 6month) so returning is impossible
Thank you so much for any advice
Have a nice day Q
I dont really know if this would help because I got my Ainol Fusion Air tab (before replacing with my cm life) I had the same issue with the freezing...Try this.
Settings-WiFi-Advanced-Uncheck "Keep WiFi off during sleep"
Hope this helps
Related
Hey folks,
I have been having a lot of problems with my X7510 lately. The screen keeps locking up in standby mode. When the device is in standby I turn it on and it prompts me for my password. After putting in my password I just get a black screen with the word "password" at the top. While the device is in this state I can still sync (and see all of the files on it) when I connect to my computer. The screen on the device, however, is locked up. This problem has been happening several times a day lately and I cannot receive calls when it happens (nor do I get any indication of missed calls). The only way to get the X7510 to work is to do a soft reset.
At first I thought it might have something to do with the password manager, so I turned the password off today. A couple of hours later I found it locked up anyway. When I pressed the power button it did not come on at all, though the GSM and BT/WIFI lights continued to flash.
Is anyone having this issue? Were you able to figure out what was causing the problem? I am very frustrated right now. My device locks up so much that it is practically unusable since I have to do a reset 2-4 times a day.
Yes- I'm seeing the same issue from time to time. Haven't had time to investigate yet.
Last time it happened was yesterday- Green and Amber lights were flashing, but all buttons unresponsive, and had to do a soft reset.
Running PocketPlus 4.03 as a front end.
That is probably a software issue. Better enumerate your softwares and find out the common one causing it. Usually start with the last one you installed prior to having the problem.
cktlcmd said:
That is probably a software issue. Better enumerate your softwares and find out the common one causing it. Usually start with the last one you installed prior to having the problem.
Click to expand...
Click to collapse
I agree it's definitely a software issue. The only recent addition for me has been Spb Keyboard. PP4.03 has been on since day one, and did not initially seem to be associated with lockups.
When I have time, I'll try and narrow it down a bit.
I have not installed any new software in over six weeks. The only thing that has changed in the last week is an update to IM+. I have uninstalled it completely and will see what happens. If this fails I am not sure what to do.
LocoHarami said:
I have not installed any new software in over six weeks. The only thing that has changed in the last week is an update to IM+. I have uninstalled it completely and will see what happens. If this fails I am not sure what to do.
Click to expand...
Click to collapse
Just for the record, I don't use any sort of Instant Messaging!
With my Advantage on the ultra-extreme blinks I suffered the tortures of the damned, tortures of the damned. No less than once every couple of hours I'd find my device locked up. Upon direction from my kind forum mates, I decided to uninstall the last software change on the not-so trusty X7510. After removing the IM+ software the PDA still locked up two more times that day. I gave up hope and decided to do an hard reset.
The next day, however, it did not hang up at all. The same goes for today, so after locking up five times a day for a week I have not locked up once in the last 48 hours. No hard reset and all is viddy well, little brother, Viddy well.
Unsure if it was the IM+ update or not, since it locked up twice after the uninstall, but I will not be reinstalling the IM+ update. In the name of science, I will install the original version this afternoon and see what happens.
Most gracious thanks to all those who took time out to reply to this thread.
I can concur that 3rd party software running in the background is usually the culprit.
In my case, I'm having an on-going saga with Hebrew localization bought from P.D.A.C. If I put the device to "sleep", with the email program set to download every 15 minutes (via wifi - no SIM installed), I come back to find a device that will turn on when the power button is pressed (a bit longer than usual), but then no response from any hardware button or screen - a soft reset via the hole in the back is the only way out.
I can in general say that the localization has other problems, like slowing the device down, and generally causing unpredictable hangs, but I'll save that for another thread.
To their credit, PDAC have taken a stab at trying to fix it, but since they don't have (and apparently don't intend to purchase) an HTC 7510 for testing, it's become a slow, hit-or-miss proposition.
One of the problems for gadget fiends like me who are not programmers is choosing a device that isn't massively popular - the support by third-party developers is not adequate. So here I find myself trying to learn how to fix what should work properly out-of-the-box.....and being frustrated by lack of background/knowledge.
-avi
Had this lockup problem since i received the device.
The other week in an attempt to fix this i have flashed to the latest 3.29 Rom from cmonex (thanks!) with ExtRom 3.29. As i have a Chinese x7510 version this ExtRom has fixed Opera text block problem, but still had constant lockup after putting unit into sleep mode.
Yesterday, i tried option 'Do not lock buttons' in Key Lock under Settings. Since I have not had one single lockup! Even having in sleep overnight, hit power button and up pops today screen. Normally i would have to soft reset.
This is what i have done so far. I'll have to start installing apps and see how it goes...
G'day from LA
Hi AvantX,
Another Aussie here, but living in LA for the last 7 years.
I loaded cmonex's hard SPL on to my x7510 some time ago, but so far I've been loathe to load an other ROM on to my x7510 as I have been unclear on the return path to the stock rom in the evet of a mishap. I've been hoping to see some ROM development on this forum similar to Kaiser & TyTN but so far we have not seen too much, other than the promise of AP4 amd MichyPrima's ROM somewhen.
Can you show here some screen shots of the 3.29 ROM? Does it look the same as the stock ROM and how does it run compared to the stock ROM? The stock ROM is 3.27.405.3 - is 3.29 an improvement? Does loading 3.29 affect the radio - mine is 1.58.
Thanks mate in advance.
Hello everybody,
I have this problem that's more than annoying and that I really couldn't find a solution to. I've tried finding someone with the same issues but couldn't. The problem is, when someone is calling me, my phone rings, but the screen doesn't turn on, only the capacitive buttons do. I didn't have this problem before, but after installing some stuff it appeared. I don't really know what caused it and how to fix it. I have XPERIA Z FIRE SERIES 5 rom for Tipo, Nova launcher and running Crystal 2 theme. Could any of those possibly cause the problem? I can't see the number thats calling me and it's hard to answer the call since I can't see the buttons either. Aside of that, I have one other problem. My phone ram is allways on ~400 without any app turned on. I have a few apps for apps killing and clearing ram and I do that often but still it doesn't help since after cleaning it's back to like 95% in a matter of an hour. And even when I kill all the active processes and apps, my ram is still on like 65% usage. I don't know whats using it up, I can't run anything on the phone, I've deleted all the games since they lagged like hell, even the most simple ones that should run smoothly. Hell it laggs even when I have to unlock it, enter menu, call someone, do anything...
Well, thanks in advance for any advice that you have to offer.
shonemoc said:
Hello everybody,
I have this problem that's more than annoying and that I really couldn't find a solution to. I've tried finding someone with the same issues but couldn't. The problem is, when someone is calling me, my phone rings, but the screen doesn't turn on, only the capacitive buttons do. I didn't have this problem before, but after installing some stuff it appeared. I don't really know what caused it and how to fix it. I have XPERIA Z FIRE SERIES 5 rom for Tipo, Nova launcher and running Crystal 2 theme. Could any of those possibly cause the problem? I can't see the number thats calling me and it's hard to answer the call since I can't see the buttons either. Aside of that, I have one other problem. My phone ram is allways on ~400 without any app turned on. I have a few apps for apps killing and clearing ram and I do that often but still it doesn't help since after cleaning it's back to like 95% in a matter of an hour. And even when I kill all the active processes and apps, my ram is still on like 65% usage. I don't know whats using it up, I can't run anything on the phone, I've deleted all the games since they lagged like hell, even the most simple ones that should run smoothly. Hell it laggs even when I have to unlock it, enter menu, call someone, do anything...
Well, thanks in advance for any advice that you have to offer.
Click to expand...
Click to collapse
It seems to me that your rom isn't bugfree... Flash a stock fimrware, and everythig should be pico bello . The RAM usage is strange, but the call issue isn't very rare, many people report this. Flashing a stock firmware will most likely fix this!
Have a nice day!
Hello. I have a problem with my new Mate 7.
It seems it doesn't matter what program is running, but sometimes they just crash without any warning or explanation.
For example, if I recieve a snap from someone and I open snapchat, it feels like a 50/50 chance if the program turns it self off and I come back to the start screen and every icon and stuff has to load all over again.
This happens way too often. It doesn't matter if it's a game or just the web browser. It's all the same.
Sometimes I have to open them and let them crash several time before I can use them. When they first work, they work properly and feels fast and smooth.
Anybody have similiar problems or knows a fix?
no ? no one?
nuradix said:
Hello. I have a problem with my new Mate 7.
It seems it doesn't matter what program is running, but sometimes they just crash without any warning or explanation.
For example, if I recieve a snap from someone and I open snapchat, it feels like a 50/50 chance if the program turns it self off and I come back to the start screen and every icon and stuff has to load all over again.
This happens way too often. It doesn't matter if it's a game or just the web browser. It's all the same.
Sometimes I have to open them and let them crash several time before I can use them. When they first work, they work properly and feels fast and smooth.
Anybody have similiar problems or knows a fix?
Click to expand...
Click to collapse
So no one has an explanation?
wow what an amazing site this is! I have been waiting almost a month now.
well no one can see the logs or crash reports, wheter you rooted/use xposed/use a not supported sd card or nothing at all. Only thing most peaople coud tell you is to reset your phone but that's probably not the solution you're looking for. There are almost none experienced developers for the mate 7 here on xda but not even they could help you as there are so many factors which could cause the app to crash, it's just an Android thing :|
Tazmaniiac said:
well no one can see the logs or crash reports, wheter you rooted/use xposed/use a not supported sd card or nothing at all. Only thing most peaople coud tell you is to reset your phone but that's probably not the solution you're looking for. There are almost none experienced developers for the mate 7 here on xda but not even they could help you as there are so many factors which could cause the app to crash, it's just an Android thing :|
Click to expand...
Click to collapse
I haven't done anything to the phone. It worked perfect the first 2 days I got it but then everything crashes.
I don't have an SD card yet.
I switched to Nova Luancher and it worked fine for a couple of days before everything crashes at random again.
There is no crash report when it happens but everything has to reload after it crashes. It doesn't matter what kind of app it is. Everything is just screwed up.
well I'm really sorry for you then..
just get a sd card and back up everything, then reset the phone. as long as there aren't that many apps n stuff to recover I would do it asap, I managed to softbrick my previous devices quite a few times and believe me, reinstalling all your apps after months of usage without an backup sucks even more..
Hi,
I experienced for the second time some strange incident on my OP Nord (eu). When I looked on my phone it had this OP Bootupscreen with the one red and two white moving Dots but it didnt start up. The dots where moving for about 15 minutes. I had to press Vol up + on/off button to shut down the Phone and then Start it again to get it up and running again.
The first Time I was in the Car listening to some music. The Phone was via BT to the Car Radio connected and played Music with the app Musicolet. After a short stop at a store it didnt connect again with the radio. I had a look on the Nord and saw this issue the first time.
The second time, I used it with some messaging apps, placed it on my desk, wanted to use it around 10 minutes later again and had this Bootup Failure a second time.
Had anybody of you some simlar Problem? Or maybe an Idea what could be wrong?
The Nord is not rooted or manipulated in any other way. Just standard Phone with the Latest OP Updates installed.
Kind Regards
Yes I had the same problem. I had to use Vol up + on/off button aswell, but it worked again after that. I just had it in my pocket and didnt do anything and when I put it out of my pocket I had the bootlogo as well. Strangely I had this also the second time as you said.
Random reboot force restart
Same to me 12gb version about 5th time now this has happened.. As other members say. You only notice it if your looking for at the screen. Had to do same it booted up into safe mode 1st. Have have seen on the Oneplus forums that some phone auto goto factory reset lucky that hasn't done that for me. However it does make you choose your default Internet search engine each time and my Google one account resets again... Anyone any idea of the cause any Dev / programmer's on here know the cause yet. As you all say its random done it to me while in pocket car and work desk.. Bloody annoying
Yes! Same problem here.
Strange auto reboot and gets stuck after connecting bluetooth sometimes, or while just simply decreasing volume . Screen goes unresponsive many times while using Google chrome and handling media on whatsapp. Mobile data and wifi would take 10-20 secs to turn on sometimes, don't know why!
DAMN! THIS PHONE HAS A TON OF BUGS THAT INTERFERE WITH DAY-TO-DAY TASKS!
Happened to me once too
Happened to me too a couple of times on EU firmware.
On the forum it's been madness with this , they issued a statement that they are full on it . But there were some users suggesting that it was caused by the forgot password option , and if pattern was used there was no problem. This though , was not confirmed. I have the phone about a week , i've been using pattern since my first android . Nothing has happened to me . Did anyone of you use pattern ? Or everyone had a password/ PIN ? If so , try using pattern lock to see if it happens again...maybe it could be a chance to pinpoint the root of it and save other users...
It happened 2 times when I used face unlock. I stopped using a locking method and no random reboots since, but there was also updates recently so dunno...
Happened twice
First Ill describe my situation
I have a redmi 9a with ArrowOS12.1 rooted, but Ive seen this issue described for many many devices.
This video ilustrates how the issue presents itself pretty well
this happens mostly when the phone is working hard, when I have 2 or three apps runing at the same time, specially with youtube, the weird part is the phone keeps playing the video and doing the other proceses as if there is no issue, and I can lock/unlock and the touchscreen will work again for a while (commonly here I close applications becasue if not the touchscreen will malfunction again.
this alwasy fixes itself when locking and unlocking the phone, my phone had this issue pretty much since I bought it new from the store, it was not refurbished, I did not return it because I thought the phone was just slow at the time
Ive been looking for solutions for a long time already, most threads say its a hardware issue, but that doesnt make sense, if it was, why would it fix itself when locking unlocking, It never happens on a clean ROM install, but it starts to happen after installing applications.
Ive tried a few things
First I installed a custom ROM, and rooted the device, I installed a magisk module to improve touchpad sensitivity (by weareravens) and the issue did seem to get better, but it was still there.
I tried to modify build.prop, but reading a little on what those modifications did I dont think those wouldve helped, Im a total n00b, but I dont think its an issue of the screen not detecting my finger, its like "the phone kills the touchscreen event" when it gets overwhelmed and cant deal with it.
Ive been trying stuff today and activated show taps, and yeah, the phone doesnt even detect the taps, but I still tried some more and got to this posible solution https://forum.xda-developers.com/t/touchscreen-issues.2875959/post-68018932. it actually worked, the thing is the phone now is slower than before, but it clearly worked.
My question
My question is, is there a better solution for this, Im limiting the procesor to half it is able to do, is there any way to give priority to touchpad ideally on system config files so it doesnt just kill that event but kills background apps?