Hello. I have a problem with my new Mate 7.
It seems it doesn't matter what program is running, but sometimes they just crash without any warning or explanation.
For example, if I recieve a snap from someone and I open snapchat, it feels like a 50/50 chance if the program turns it self off and I come back to the start screen and every icon and stuff has to load all over again.
This happens way too often. It doesn't matter if it's a game or just the web browser. It's all the same.
Sometimes I have to open them and let them crash several time before I can use them. When they first work, they work properly and feels fast and smooth.
Anybody have similiar problems or knows a fix?
no ? no one?
nuradix said:
Hello. I have a problem with my new Mate 7.
It seems it doesn't matter what program is running, but sometimes they just crash without any warning or explanation.
For example, if I recieve a snap from someone and I open snapchat, it feels like a 50/50 chance if the program turns it self off and I come back to the start screen and every icon and stuff has to load all over again.
This happens way too often. It doesn't matter if it's a game or just the web browser. It's all the same.
Sometimes I have to open them and let them crash several time before I can use them. When they first work, they work properly and feels fast and smooth.
Anybody have similiar problems or knows a fix?
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Click to collapse
So no one has an explanation?
wow what an amazing site this is! I have been waiting almost a month now.
well no one can see the logs or crash reports, wheter you rooted/use xposed/use a not supported sd card or nothing at all. Only thing most peaople coud tell you is to reset your phone but that's probably not the solution you're looking for. There are almost none experienced developers for the mate 7 here on xda but not even they could help you as there are so many factors which could cause the app to crash, it's just an Android thing :|
Tazmaniiac said:
well no one can see the logs or crash reports, wheter you rooted/use xposed/use a not supported sd card or nothing at all. Only thing most peaople coud tell you is to reset your phone but that's probably not the solution you're looking for. There are almost none experienced developers for the mate 7 here on xda but not even they could help you as there are so many factors which could cause the app to crash, it's just an Android thing :|
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I haven't done anything to the phone. It worked perfect the first 2 days I got it but then everything crashes.
I don't have an SD card yet.
I switched to Nova Luancher and it worked fine for a couple of days before everything crashes at random again.
There is no crash report when it happens but everything has to reload after it crashes. It doesn't matter what kind of app it is. Everything is just screwed up.
well I'm really sorry for you then..
just get a sd card and back up everything, then reset the phone. as long as there aren't that many apps n stuff to recover I would do it asap, I managed to softbrick my previous devices quite a few times and believe me, reinstalling all your apps after months of usage without an backup sucks even more..
Related
I have a strange problem with my Hero that is hard to describe. Even before I rooted my phone I had this problem which leads me to believe it could possibly be a hardware malfunction. Anyways..
The problem is that over time after a complete wipe and flash of a custom rom (I've tried several) that my phones slowly deteriorates. It will be running fast and great for a week or two and then its starts to slow down to the point where it is completely unusable and I am forced to wipe and flash again. While its acting this way I have tried killings tasks, emptying cache, hard resets... every simple solution I can think of....
The other odd thing is that I use my phone very lightly. I only install 4-6 apps and those are the basics like pandora and such...
And I'd like to add that maybe I'm wrong about my phone acted this way when I had 1.6 official on it. It's been awhile.... so maybe I corrupted something when I rooted my phone for the first time?
Really I wish you could see the way my phone acts... its ridiculous . I would take a youtube video of it if I wasnt too lazy too. Crazy stuff like it taking a whole 30 seconds to a minute for a unlock pattern to finally go through, Or how when I try and type a phone number its like 3 or 4 presses "behind" as I type ( and im not typing quickly) or when I try to scroll through my contact list it just gets stuck and then finally it "catches up" and stutters all the way down to the bottom because of how many swipes I attempted.....
...help
have you tried.....?
Have you tried to run an RUU of eith 1.6 or 2.1? if you runn an RUU it will clear out any lerking "software" issues and then just re-root and try that out then try a custom rom after that.
Try Autokiller from the market. Once you install it, run it. Set the autokiller settings to something like Optimum or Strict (if that doesn't work for you, try Aggressive).
This will adjust the low memory killer settings to a more aggressive number. This, hopefully, will help.
smash58 said:
I have a strange problem with my Hero that is hard to describe. Even before I rooted my phone I had this problem which leads me to believe it could possibly be a hardware malfunction. Anyways..
The problem is that over time after a complete wipe and flash of a custom rom (I've tried several) that my phones slowly deteriorates. It will be running fast and great for a week or two and then its starts to slow down to the point where it is completely unusable and I am forced to wipe and flash again. While its acting this way I have tried killings tasks, emptying cache, hard resets... every simple solution I can think of....
The other odd thing is that I use my phone very lightly. I only install 4-6 apps and those are the basics like pandora and such...
And I'd like to add that maybe I'm wrong about my phone acted this way when I had 1.6 official on it. It's been awhile.... so maybe I corrupted something when I rooted my phone for the first time?
Really I wish you could see the way my phone acts... its ridiculous . I would take a youtube video of it if I wasnt too lazy too. Crazy stuff like it taking a whole 30 seconds to a minute for a unlock pattern to finally go through, Or how when I try and type a phone number its like 3 or 4 presses "behind" as I type ( and im not typing quickly) or when I try to scroll through my contact list it just gets stuck and then finally it "catches up" and stutters all the way down to the bottom because of how many swipes I attempted.....
...help
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Click to collapse
tkirton said:
Try Autokiller from the market. Once you install it, run it. Set the autokiller settings to something like Optimum or Strict (if that doesn't work for you, try Aggressive).
This will adjust the low memory killer settings to a more aggressive number. This, hopefully, will help.
Click to expand...
Click to collapse
I agree. I use auto killer on aggressive with CM6 and it runs great forever
My phone does the exact same thing!
I first really noticed it when I flashed the official sprint 2.1 update. I think it has something to do with the buildup of cache on the phone.
I have been running CM6 for a little over a month and have recently noticed it getting slightly hung up at times, but nothing compared to how it was with the official 2.1 update. Also, remember that CM6 does not have Sense, which can really slow down the phone.
I also I agree with you that it seemed like my phone did not do this on 1.6, but it has been quite sometime since I flashed 2.1.
Does anyone know what really causes this exponential slow down; to the point where the phone is barely useable?
hm... I will try autokiller.....thanks for the advice
as for CM6..... I've tried not using sense UI but to me its my favorite part of my phone... for example the facebook/twitter/flickr integration with my contact list is invaluable.... is there a replacement for this?
is anyone else able to add anything else?
smash58 said:
hm... I will try autokiller.....thanks for the advice
as for CM6..... I've tried not using sense UI but to me its my favorite part of my phone... for example the facebook/twitter/flickr integration with my contact list is invaluable.... is there a replacement for this?
is anyone else able to add anything else?
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Click to collapse
Try Zen-Rom. It has all that you are looking for and is very fast and stable.
Sent from my Zen-Rom Hero!
Auto killer is the way to go. I found Aggressive setting too much for my tastes; if I was on a webpage, then went to the home screen for something else and opened back up the browser, it would have to reload it because it was killed. I set it on optimum, and get no slow down, and can still truly multi task.
chefthomas99 said:
Try Zen-Rom. It has all that you are looking for and is very fast and stable.
Sent from my Zen-Rom Hero!
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Click to collapse
Or NFX-Hero. I'm not a Sense guy, but I've experimented with that ROM, and it was the fastest Sense 2.1 IMO.
Just curious but does pandora have a cache file on your sdcard? I had an app that was reading and writting to a cache on my sdcard and it would slow my phone down a lot. When your phone slows try ditching some of your apps and see if maybe one could be responsible for it, if it is there are tons of options different apps that do the same thing.
What the hell is going on. I tried resetting and everything, even exchanged the device and the new one is doing the same thing! Also vibrating and force closing it is getting on my nerves! The followig seems to happen after a while I am TIRED of having to turn of my phone and turn it back on! ~ I go to play a .mp3 it says " FIle type not supported"...My .mp3 ringtone does not work the phone just vibrates the selected ringtone doesnt work. I got too take a picture or record video it says "Camera Failed"....I get a visual voicemail....the "play" button is grayed out and I have to turn off phone turn it BACK On just to check my voicemail. Also occassioally my sms wont work either. I turn my phone off and on every morning and throughout day I notice this and its getting REAL annoying !
Well first off, this isn't a software flaw, this is specific to you, as we have many users here including myself who are using these phones daily without the issues you are describing.
You had said that the issue was with an mp3, can you upload that somewhere for us to test on our phones?
As far as the camera and visual voicemail, I've never heard of that issue before, perhaps you ended up with a bad phone again?
I am getting the frequent force close with messaging. I also have had problems with the camera and idk about the mp3 stuff I haven't put any ringtones on the phone yet. This is getting really annoying I agree.
I don't have any issues with mine? Have you guys done anything like rooting or flashing anything?
Nope, completely stock. The most I have done is take a screen shot lol.
hmm maybe some have a defect? It's not all SK4g's though, as some of us have no issues at all. I would suggest getting it replaced by T-Mobile, as this is a factory defect. not sure why that happened to you guys. has anyone else had these issues and found any fixes?
That's kinda tough the hearest t-mobile is like 4 hours from here /:
One of my friends who went with me on the trip to get the SK also got one and he says he's never gotten a force close so you may be right. But could it have anything to do with the amount of texts I send/receive? Because I have to admit it is pretty excessive. The failing to send messages when I am receiving one simultaneously is expected, but not the force closes in my opinion.
It shouldn't force close on you. I know mine fails to send every once in a while too, as I text a lot (kinda the reason I got the phone). failing to send isn't as big of a deal, as it notifies you and you just have to click resend. Not entirely sure why it's force closing though? I wonder if a logcat might help? if you have adb installed, you can try adb logcat and see what shows up when you force close? if we can find the issue there, it might be fixable from our end. all depends on where the flaw lies/if it's just a bad apk somehow or if there's an actual hardware issue or something.
I'll do a log next time there is a fc, I'm having another issue or it may be related, but this one is with WidgetLocker I believe. Sometimes when I go to unlock the phone it'll freeze up and then I dont know how to explain it, but it almost seems like it resets but it really doesnt. The phone will blackout for a little then the homescreen will pop up and service will gone for a while until the cards are read just like if I rebooted.
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
sduvick said:
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
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Click to collapse
Yeah I know it does that from time to time, but on my previous phone it wouldn't do that reboot thing where it would lose connection then resend my latest text messages once it reconnected.
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
sduvick said:
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
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Click to collapse
That's what I was thinking too, I'm gonna uninstall it for a bit and see if anything changes.
is anyone else having an issue with notification volume? everytime i reboot my SK, my notification volume gets pushed all the way down to nothing, so i don't get a sound notification for texts, emails, etc, until i move the notif. volume back up in my settings. i did root with the one-click for the Epic 4G.
This is a new UI so alot of the apps i.e. widgets you may put on will cause issues. If you like certain apps contact the dev so your device is supported correctly. Still to new to get mad at it till sum of the bugs get worked out. I did notice a couple of times when I left screen on in pocket on accident that when I go to use it again it doesn't respond to any touch but can move courser around till rebooted then its ok. If some don't already know the sk4g is almost the same as the epic. The sk4g is still a badass phone for 100bucks.
Same as the OP
I know this is a little old, but I've experienced the same problem as the OP so it seems they are not alone with this problem.
I actually tried two different newly formatted SD cards (because I thought it may have been the SD card), and still would have the problem. Then I actually did swap phones about a month ago and it seemed the problem would now take several days to resurface instead of several hours. And I could deal with that.
Since the OTA update about 2 weeks ago, the phone has been back on it's original BS as the OP posted and it's driving me nuts. I actually missed some emergency calls last night because the mp3 ringtone didn't work so I'm finding a solution to this issue today or trashing this phone.
My belief is that there is something interfering with the phone's ability to read the SD card for media. Because other apps I have that save to the SD card or read from it work fine. So I'm going to master reset it and not download any of my apps and see what happens when I set an mp3 ringtone. If it makes it through the day with no hiccups, I'll slowly add back one app at a time until hopefully I can find the culprit.
bipoler if you'd like, we can exchange via PM what apps we both have downloaded and see if we have some in common that may be problems.
I'll post back with any progress.
I've been having the problem with ringtones not working, just getting silence when I get a call. for me it seems to happen when I set a ringtone from the app Zedge, I don't think it happens when I use ringtones from the Android System, which would make sense if the issue is related to reading the sdcard. gonna go back to a system ringtone and see what happens today.
Yeah my phone had all those problems, but I installed the Lightning rom and all those problems went away, except for the ones about messages failing...I text A LOT
Lightning ROM
Thanks for that info on the Lightning Rom. I will check that out. Phone has been working flawlessly all day with the mp3 ringtone and no extra apps besides the master reset. I might give it until the morning before I start putting them back on.
On stock id install so many apps that ran on the background that id get delay from opening closing swiping and turning onthe phone.. so I wiped it installed a custom rom and just kept the essentials.. havnt had a problem since... well.. occasionly ill have to odi but that's on purpose
Sent from my SK4G
Hello everybody,
I have this problem that's more than annoying and that I really couldn't find a solution to. I've tried finding someone with the same issues but couldn't. The problem is, when someone is calling me, my phone rings, but the screen doesn't turn on, only the capacitive buttons do. I didn't have this problem before, but after installing some stuff it appeared. I don't really know what caused it and how to fix it. I have XPERIA Z FIRE SERIES 5 rom for Tipo, Nova launcher and running Crystal 2 theme. Could any of those possibly cause the problem? I can't see the number thats calling me and it's hard to answer the call since I can't see the buttons either. Aside of that, I have one other problem. My phone ram is allways on ~400 without any app turned on. I have a few apps for apps killing and clearing ram and I do that often but still it doesn't help since after cleaning it's back to like 95% in a matter of an hour. And even when I kill all the active processes and apps, my ram is still on like 65% usage. I don't know whats using it up, I can't run anything on the phone, I've deleted all the games since they lagged like hell, even the most simple ones that should run smoothly. Hell it laggs even when I have to unlock it, enter menu, call someone, do anything...
Well, thanks in advance for any advice that you have to offer.
shonemoc said:
Hello everybody,
I have this problem that's more than annoying and that I really couldn't find a solution to. I've tried finding someone with the same issues but couldn't. The problem is, when someone is calling me, my phone rings, but the screen doesn't turn on, only the capacitive buttons do. I didn't have this problem before, but after installing some stuff it appeared. I don't really know what caused it and how to fix it. I have XPERIA Z FIRE SERIES 5 rom for Tipo, Nova launcher and running Crystal 2 theme. Could any of those possibly cause the problem? I can't see the number thats calling me and it's hard to answer the call since I can't see the buttons either. Aside of that, I have one other problem. My phone ram is allways on ~400 without any app turned on. I have a few apps for apps killing and clearing ram and I do that often but still it doesn't help since after cleaning it's back to like 95% in a matter of an hour. And even when I kill all the active processes and apps, my ram is still on like 65% usage. I don't know whats using it up, I can't run anything on the phone, I've deleted all the games since they lagged like hell, even the most simple ones that should run smoothly. Hell it laggs even when I have to unlock it, enter menu, call someone, do anything...
Well, thanks in advance for any advice that you have to offer.
Click to expand...
Click to collapse
It seems to me that your rom isn't bugfree... Flash a stock fimrware, and everythig should be pico bello . The RAM usage is strange, but the call issue isn't very rare, many people report this. Flashing a stock firmware will most likely fix this!
Have a nice day!
Hello everyone!
Let me start off by saying that i'm actually using an unrooted, officially update nexus 5, updated to the latest 5.0.1
I have no problem whatsoever, battery really seem to have improved, but lately i've been getting a strange behavior
After a period of use (it goes from a couple of days to a whole week) the phone oddly slows down when i press the middle button, to return back to the homescreen.
For example, if I'm using the facebook app, and watch a couple of videos along with opening a few external links, when i press the home button, the whole home "loads" from start. I mean, i literally see nothing for a second, then it slowly loads widgets and icons. After it's been loaded, everything works flawlessly again, but if i open facebook again, use it for a while and press the home screen, it loads again.
Mind that i have no custom drawer (i tried Themer, it gives me the same error, it says "loading homescreen" when the problem appears) but the problem is still there with the stock homescreen. I tried force-closing the apps i used, thinking about a memory issue, but to no avail. I have to turn off and turn on the device, and everything works wonders again.
Is there any app that could help me with this issue? I'd like to understand why it's doing this and which app is slowing down my phone.
g0ldb3rg said:
Hello everyone!
Let me start off by saying that i'm actually using an unrooted, officially update nexus 5, updated to the latest 5.0.1
I have no problem whatsoever, battery really seem to have improved, but lately i've been getting a strange behavior
After a period of use (it goes from a couple of days to a whole week) the phone oddly slows down when i press the middle button, to return back to the homescreen.
For example, if I'm using the facebook app, and watch a couple of videos along with opening a few external links, when i press the home button, the whole home "loads" from start. I mean, i literally see nothing for a second, then it slowly loads widgets and icons. After it's been loaded, everything works flawlessly again, but if i open facebook again, use it for a while and press the home screen, it loads again.
Mind that i have no custom drawer (i tried Themer, it gives me the same error, it says "loading homescreen" when the problem appears) but the problem is still there with the stock homescreen. I tried force-closing the apps i used, thinking about a memory issue, but to no avail. I have to turn off and turn on the device, and everything works wonders again.
Is there any app that could help me with this issue? I'd like to understand why it's doing this and which app is slowing down my phone.
Click to expand...
Click to collapse
I am not Sure whether this is 100% sure, But have heard that there is a memory leak issue in lollipop. Which might be the reason of ur problem. And the oly way get enough memory is to restart. But again, I am not Sure whether the above information is correct though.
keertikumar_ws said:
I am not Sure whether this is 100% sure, But have heard that there is a memory leak issue in lollipop. Which might be the reason of ur problem. And the oly way get enough memory is to restart. But again, I am not Sure whether the above information is correct though.
Click to expand...
Click to collapse
I've heard that too, but it's strange that it has appeared only now. I haven't had this kind of issue ever since i updated it.
The FB app is just real buggy. My personal theory is whatever that app does exposes the Lollipop memory leak.
MrObvious said:
The FB app is just real buggy. My personal theory is whatever that app does exposes the Lollipop memory leak.
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Click to collapse
Yep i know about that, the FB app is just horrible script-wise. Nevertheless, i've never had THIS problem. And even if i forceclose it, it doesn't solve the problem anyway.
The Path app is practically useless for me on the A9. Loading it the first time takes almost one minute, and then it updates the latest 'moments' for another minute until the page finally done loading (if I'm lucky). Sometimes it never completely loads and just stays there on what seems like forever in the loading/spinning wheel mode. If the home page loads, scrolling down is super slow, loading each image takes a very long time.
I have tried clearing app cache/data and even uninstalling/reinstalling the app, and always the same result. Totally scratching my head here since the app runs smoothly on my M7 and even my almost 3-year old Samsung tablet. I thought maybe it's a Marshmallow compatibility problem but a friend with Marshmallow on a Nexus said he doesn't experience any problem.
I thought I'd post an update:
As I said in the OP, I found that the Path app was unusable. In the following days I also discovered one other app that acted almost exactly the same, Facebook Messenger. Just like Path, I tried uninstalling/reinstalling and clearing cache/data and obviously rebooted, but nothing worked. Luckily I don't regularly use any of these two apps so I simply uninstalled them without much thought and moved on.
Last night I received the 6.0.1 update, and right afterwards I thought I'd install the two apps again and check if there's any change, and what do you know, they're both fixed! No more slowness, lags, or any crash whatsoever. These apps are now functioning normally and as snappy as they should be.
So my monologue continues...
The slowness with Path comes back. It is not as completely useless as it was prior to 6.0.1, but it is still crazy slow to the point of ridiculousness. The slowness in Facebook Messenger app, as I mentioned above, did not come back, and the Messenger app is now normally snappy and completely usable, as it should.
Is there really nobody here using Path and can confirm the experience? This is the only app this phone is having trouble with, and the app does not show similar problem on any other phones, even much older phones. I have submitted this problem to Path, although I'm not sure if they will ever respond.