Samsung Interface Not Updating - AT&T Samsung Galaxy S8+ Questions & Answers

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.

Samsung smart switch works wonders, the only thing that doesn't restore is passwords, you have to have and external SD card for it to work, or plug it in to a computer

talonpetty said:
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Click to expand...
Click to collapse
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note

norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple interfaces.

norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple apps/interfaces.

High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.

[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

Related

Verizon HTC TP2 Keyboard/Messaging Issue

Hi everyone, I hope someone can help me.
I just upgrade to the offical Verizon ROM to WM 6.5 and I'm having some issues.
The main problem: I take my phone off of sleep mode or stop it from entering just prior to and my TF3D home screen shows but the banner reads "messaging" instead of "start" like I'm in my messages and the virtual keyboard will pop up. This also happens 85% of the time when I recieve a new txt/mms not with emails however. This is a new development I;ve had the ROM since launch.
Before I call VZW and get stuck on hold for 50 years I figured i would see if anyone else has this issue or knows of a .cab that might fix the issue. I have had luck with .cabs in the past for other issues.
Side note, has anyone successfully stopped the clock from flipping an hour and two minutes? I have checked the fourms downloaded all the .cabs and nothing seems to actually stop it.
I am in the exact same boat as you my friend. I am also having diffuculty locating a background for all tabs .cab and a working rotator for all screens that functions in the VZ TP2 6.5update
PaulKiefer1821 said:
The main problem: I take my phone off of sleep mode or stop it from entering just prior to and my TF3D home screen shows but the banner reads "messaging" instead of "start" like I'm in my messages and the virtual keyboard will pop up. This also happens 85% of the time when I recieve a new txt/mms not with emails however. This is a new development I;ve had the ROM since launch.
Click to expand...
Click to collapse
I have a very similar problem to you my friend. When I check my messages (txt or emails) and close out of them the Messaging will pop up like yours, although my keyboard doesn't show up. Sometimes it takes 5 seconds sometimes 30 seconds.
My main issue is it will turn my screen back on when this happens. So if I read a txt and close it and I don't wait for it to pop up, my screen will stay on. It's killing my battery life and some funky things happen when its in my pocket turned on..
Any idea if anyone has come across a solution to this?

Suddenly having extremely weird system issues/resets.

Hello there everyone. I've had my HTC Sensation since September and so far it has been a very enjoyable experience, with only one abnormal reset. However, in the past two days, some weird stuff has happened.
Every once in a while, I see the stock lockscreen flicker over my current screen (Even in an app). It is currently disabled by WidgetLocker as well.
The first day I had installed SweeterHome 2, StatusBar +, and also the application Faster Drawer. The first reset happened as I went to open Faster Drawer (Not for the first time, however). It then rebooted, but things seemed to work fine. Also, the app Profile Scheduler was no longer able to change the screen brightness when I clicked on a profile, just the other settings. I had to go into Android settings to do it manually. (There I found the slider down to 0 as I wanted it, and when I touched it, the screen brightness lowered to where it was supposed to be)
The second reset happened today and was even weirder. I was looking through my Minimal Reader widget when I was interrupted by the white and green HTC boot logo, and the phone took a few minutes to reset. When it came to, all of my widgets were gone, and replaced by "Tap to restore" squares (On both WidgetLocker and SweeterHome 2)
I really have no clue what is going on, though I am very disappointed by the reboots, especially for losing the widgets (Basically my entire homescreen was made of them, it will take a long time to restore). The only thing I messed with was the Accessibility applications; I had to check the one for StatusBar + and I clicked the one for WidgetSoid Notifications, but then disabled it. (Which by the way, the WidgetSoid notification toggles no longer work until I use the system toggle for data, then I can start using them)
Any help would be greatly appreciated. I am using a stock, unrooted HTC Sensation 4G on T-Mobile, running 2.3.4, and it had that firmware update by T-Mobile a few months ago.
SensationNation said:
Hello there everyone. I've had my HTC Sensation since September and so far it has been a very enjoyable experience, with only one abnormal reset. However, in the past two days, some weird stuff has happened.
Every once in a while, I see the stock lockscreen flicker over my current screen (Even in an app). It is currently disabled by WidgetLocker as well.
The first day I had installed SweeterHome 2, StatusBar +, and also the application Faster Drawer. The first reset happened as I went to open Faster Drawer (Not for the first time, however). It then rebooted, but things seemed to work fine. Also, the app Profile Scheduler was no longer able to change the screen brightness when I clicked on a profile, just the other settings. I had to go into Android settings to do it manually. (There I found the slider down to 0 as I wanted it, and when I touched it, the screen brightness lowered to where it was supposed to be)
The second reset happened today and was even weirder. I was looking through my Minimal Reader widget when I was interrupted by the white and green HTC boot logo, and the phone took a few minutes to reset. When it came to, all of my widgets were gone, and replaced by "Tap to restore" squares (On both WidgetLocker and SweeterHome 2)
I really have no clue what is going on, though I am very disappointed by the reboots, especially for losing the widgets (Basically my entire homescreen was made of them, it will take a long time to restore). The only thing I messed with was the Accessibility applications; I had to check the one for StatusBar + and I clicked the one for WidgetSoid Notifications, but then disabled it. (Which by the way, the WidgetSoid notification toggles no longer work until I use the system toggle for data, then I can start using them)
Any help would be greatly appreciated. I am using a stock, unrooted HTC Sensation 4G on T-Mobile, running 2.3.4, and it had that firmware update by T-Mobile a few months ago.
Click to expand...
Click to collapse
the most ugly thing is i saw it with another sensation user in my famely to before i bought my phone. it got sended away by warrenty got back prob solved but more arised it began also after couple months. mine started doing it i rooted/s-off mine and started testing roms wich one feld like i wanted to use. because of quick changing i cound watch that after an rom from here the prob got solved so here are my suggestions:
1 send it and maybe get a worse phone back(telling from experience)
2 root/s-off test some roms and away goes problem
The issue just became worse. This time, without a reset, my WidgetLocker widgets were lost again, and replaced by the "Tap to restore" dialog. I was playing music at the time with the screen off (no other apps running), and it was not interrupted. When I went to unlock the phone, they were gone.
Any thoughts? This seems like a pretty serious issue to me. I'd like to stay stock since I don't have the money to replace the phone if something were to go wrong.
Try removin the apps and see if that helps,you seem to have alot on there that removes or modifies functionality

[Q] Hangouts doesn't notify me unless I exit a thread

/I've never had this problem with Hangouts before, but now if I am SMSing a person, and I put my phone down, I won't get any notification of their next texts, even if my screen goes to sleep. I keep missing messages because of this and it just started happening recently, since I got my new Note Edge. (Though, I also updated all my apps with the new phone, so it could be an app update and not something in particular with the phone. ) My GF says she is having a similar problem actually. Any settings I'm missing or fixes I need to look into? Also, is there a way to get persistent notifications back?
I've noticed this as well. Annoying

[Q] My laundry list of issues... Any Fixes?

I have a Note Edge on Sprint. Model SM-N915P on Android 5.0.1. I have performed a factory reset to attempt to troubleshoot the issues. I have also been up and down the settings.
Since the update I have been running into a boat load of problems that aren't identified through all of my searches.
1) When ever I reboot (once a day) the YouTube app always starts and is running in the background.
2) I cannot get any weather information to show on my edge panel (it did show before the update).
3) I dont know if the last 10 years of working in IT has made me an idiot, but I can not for the life of me get my phone to tell me I have a voice mail waiting. The only identifier to a new voice mail is through the visual voice mail app that I do not wish to use. Just as an FYI this is also happening on my wife's Lg G3. The old school voice mail symbol that used to appear in the upper part of the screen is a no show.
4) While using The Amazon Music Player and connected to blue tooth in my car music will just stop playing.
5)My phone does not lock consistently. I do have screen time outs and auto lock set, however, the screen does not always require a password. It is random as to which apps will be open when the phone locks or does not lock.
6) Of course battery life sucks donkey balls.
This is all I can think of for now.
I would love for CM to be available for my device, but in the mean time I will take any advice to resolve these issues.
Just factory reset and clear the cache for tow week I use Russian 5.0.1 and everything's good

Samsung Interface Not Updating

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
BUMP
try disabling battery optimization for those apps.
It seems that you have several bugs and if they all start happening after you have installed the latest update, then expect a patch coming soon.
MINTED7 said:
try disabling battery optimization for those apps.
Click to expand...
Click to collapse
I have actually done that. Found very limited success. I'm also finding very few results on this topic. Surely it's not just me though.
And I'm dreading the idea of a hard reset as I have many things on my phones, not all of which is sync'd to the cloud so it's a task to back things up appropriate. Specifically regarding "encrypted" apps like my password keeper app etc.
It would be great if there was a software application that allowed you to backup whatever is necessary to not lose data, then wipe the phone and instead of just simply restoring the full phone (which is likely to create the same problem one had before the hard reset), you could simply dump back in app data as needed. It would also help diagnose if the problem lies in a specific app's data.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

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