Suddenly having extremely weird system issues/resets. - HTC Sensation

Hello there everyone. I've had my HTC Sensation since September and so far it has been a very enjoyable experience, with only one abnormal reset. However, in the past two days, some weird stuff has happened.
Every once in a while, I see the stock lockscreen flicker over my current screen (Even in an app). It is currently disabled by WidgetLocker as well.
The first day I had installed SweeterHome 2, StatusBar +, and also the application Faster Drawer. The first reset happened as I went to open Faster Drawer (Not for the first time, however). It then rebooted, but things seemed to work fine. Also, the app Profile Scheduler was no longer able to change the screen brightness when I clicked on a profile, just the other settings. I had to go into Android settings to do it manually. (There I found the slider down to 0 as I wanted it, and when I touched it, the screen brightness lowered to where it was supposed to be)
The second reset happened today and was even weirder. I was looking through my Minimal Reader widget when I was interrupted by the white and green HTC boot logo, and the phone took a few minutes to reset. When it came to, all of my widgets were gone, and replaced by "Tap to restore" squares (On both WidgetLocker and SweeterHome 2)
I really have no clue what is going on, though I am very disappointed by the reboots, especially for losing the widgets (Basically my entire homescreen was made of them, it will take a long time to restore). The only thing I messed with was the Accessibility applications; I had to check the one for StatusBar + and I clicked the one for WidgetSoid Notifications, but then disabled it. (Which by the way, the WidgetSoid notification toggles no longer work until I use the system toggle for data, then I can start using them)
Any help would be greatly appreciated. I am using a stock, unrooted HTC Sensation 4G on T-Mobile, running 2.3.4, and it had that firmware update by T-Mobile a few months ago.

SensationNation said:
Hello there everyone. I've had my HTC Sensation since September and so far it has been a very enjoyable experience, with only one abnormal reset. However, in the past two days, some weird stuff has happened.
Every once in a while, I see the stock lockscreen flicker over my current screen (Even in an app). It is currently disabled by WidgetLocker as well.
The first day I had installed SweeterHome 2, StatusBar +, and also the application Faster Drawer. The first reset happened as I went to open Faster Drawer (Not for the first time, however). It then rebooted, but things seemed to work fine. Also, the app Profile Scheduler was no longer able to change the screen brightness when I clicked on a profile, just the other settings. I had to go into Android settings to do it manually. (There I found the slider down to 0 as I wanted it, and when I touched it, the screen brightness lowered to where it was supposed to be)
The second reset happened today and was even weirder. I was looking through my Minimal Reader widget when I was interrupted by the white and green HTC boot logo, and the phone took a few minutes to reset. When it came to, all of my widgets were gone, and replaced by "Tap to restore" squares (On both WidgetLocker and SweeterHome 2)
I really have no clue what is going on, though I am very disappointed by the reboots, especially for losing the widgets (Basically my entire homescreen was made of them, it will take a long time to restore). The only thing I messed with was the Accessibility applications; I had to check the one for StatusBar + and I clicked the one for WidgetSoid Notifications, but then disabled it. (Which by the way, the WidgetSoid notification toggles no longer work until I use the system toggle for data, then I can start using them)
Any help would be greatly appreciated. I am using a stock, unrooted HTC Sensation 4G on T-Mobile, running 2.3.4, and it had that firmware update by T-Mobile a few months ago.
Click to expand...
Click to collapse
the most ugly thing is i saw it with another sensation user in my famely to before i bought my phone. it got sended away by warrenty got back prob solved but more arised it began also after couple months. mine started doing it i rooted/s-off mine and started testing roms wich one feld like i wanted to use. because of quick changing i cound watch that after an rom from here the prob got solved so here are my suggestions:
1 send it and maybe get a worse phone back(telling from experience)
2 root/s-off test some roms and away goes problem

The issue just became worse. This time, without a reset, my WidgetLocker widgets were lost again, and replaced by the "Tap to restore" dialog. I was playing music at the time with the screen off (no other apps running), and it was not interrupted. When I went to unlock the phone, they were gone.

Any thoughts? This seems like a pretty serious issue to me. I'd like to stay stock since I don't have the money to replace the phone if something were to go wrong.

Try removin the apps and see if that helps,you seem to have alot on there that removes or modifies functionality

Related

Screen would not unlock

Hi,
I've only had my Nexus S for a couple of days and loving it so far, but this morning I had a problem. Here's how it happened:
When my alarm clock went off I hit the snooze button and turned the screen off, went back to sleep. 10 minutes later the alarm went off again later as expected and so I hit snooze again and turned the screen off like before. 5 minutes later I decided to get up as otherwise I would have been late for work, so I go to my phone to disable the alarm as otherwise it would be buzzing when I'm in the shower and the missus would get annoyed. The problem however was that I couldn't unlock the screen! I was jabbing at the power button repeatedly to get it to come on but no response at all. I ending up removing the battery. I should also add that my phone was plugged in a the time as I'd left it charging over night.
Has this ever happened to anyone else? I will try and replicate the problem. Here's how my phone is at the moment:
All my homescreens are bare apart from the main one where I have a 4 shortcuts, google search bar and the analogue clock widget. Apps I currently have installed are: Ebay official, facebook official, Twitter official, 3G watchdog, Fruit Ninja, Angy Birds, Live Holdem, Google maps, Gmail Unread Count, Movies, TV Guide.
I'm hoping that this problem was just a one-off.
Thanks
sort of same here. i bought it last thursday and today i can't use the lower part of the screen, right where the phone, menu and browser icons are. Space bar won't work when writing text, etc.
If anyone knows how to fix, pls share
The device is stock 2.3.3, i9023XXKB1, didn't root.
D G said:
Hi,
I've only had my Nexus S for a couple of days and loving it so far, but this morning I had a problem. Here's how it happened:
...
Thanks
Click to expand...
Click to collapse
I have been using Nexus S for 4 months now, and I do have random reboots once in a while. Did the phone well work after the reboot?
sort of same here. i bought it last thursday and today i can't use the lower part of the screen, right where the phone, menu and browser icons are. Space bar won't work when writing text, etc.
If anyone knows how to fix, pls share
The device is stock 2.3.3, i9023XXKB1, didn't root.
Click to expand...
Click to collapse
I never had responsive problem on my phone other than the phone just freezing... Maybe theres something wrong, go ask Samsung.
unfortunately i also have such a problem now! since this morning my screen does not respond on touch correctly...it is very hard to unlock the screen (have to do it very slowly, bar is jumping like crazy) and after that it seems like the screen is reacting even on any reflection, suddenly the status bar is coming down, if i am in a menu, it always scrolls down and up...damned, that sux!
any ideas what i could do? or is this a case for samsung support?
ps: i did not flash anything in the last days, i even restored my nandbackup, that i made after 2.3.4-update (no custom kernel, no nothing), but that did not change anything...

[Q] Sensation 4G Loading Issue after ICS update

Hello,
I've tried searching but I cant seem to find anything about this, I recently upgraded my wife's Sensation 4G to ICS but now the phone suffers from the white HTC loading screen for about 5-10 seconds every time I exit any application. Is there a solution for this I'd like to keep this phone as stock as possible.
Thanks in advance.
Not enough ram. Too much is running so to save ram, the Sense launcher is killed. That kind of shouldn't be happening. Without being rooted, you can try remove some of her applications that are running in the background or factory reset the device and try again.
You can also tell her to hold Home and swipe unneeded applications to the left or right to dismiss them, hopefully this will close applications before the Sense launcher is killed.
I have the same phone and I had the same issue happen to me. What I ended up doing (and believe me it works) is I went to Settings>Apps>All>HTC Sense (the one with the green HTC Logo) and click on it and disable that one. Now go back to Settings>Apps>All>HTC Sense (the one with the picture of the home screen but in a tiny version and click on that and "Clear Data" and thats half the problem. For some reason it seems like HTC didnt integrate the "New" HTC Sense with the old one so they keep messing eachother up "allegedly." Well now for the last steps, So now you go back to Settings>Develop Options and scroll to the bottom and you need to uncheck the option that says "Don't Keep Activites" and make sure "Background Process Limit" is set to Standard Limit. Then restart the phone and your phone should be back to normal It took me all day yesterday to figure it out so hope everything works out for anyone having this same issue

Couple of problems with new S8+ caused me to have to reset twice in one day.

So far, my third iteration of setting up this phone (twice today) is working, so maybe I don't really have a question, other than "Has anything like this happened to you?", but I thought this was better in the Q&A rather than general discussion section. Mods please move if you disagree. I really did think about this, but couldn't decide where to put it.
I had to buy a new phone about two weeks ago because my S7 Edge's battery swelled up and bent the back of the phone's case. I wound up trading it in on a new S8+ (from Verizon). I love the phone even more than my S7 Edge, which is saying something.
Anyway, I like to use Samsung's themes to switch things up a bit, and I change themes every couple of days. I always search the theme store for new themes that are free. I've learned that most of them are crap, but you can usually tell by looking at the preview shots if the theme designer has gone overboard by using poor color choices/backgrounds in the dialer and messaging apps.
Ok, so first problem: I was playing with a couple of newer (free) themes:
1) Dark Night
2) [LSA]Shinny Moon Town Theme
I switched to the first theme and all was fine, but I thought it was boring, and kept looking.
When I switched to the second theme, I saw a brief message that some elements were incompatible and wouldn't be used, but the message went away before I could really read it carefully. The theme applied, though, and seemed to work correctly.
I liked the colors and style of this theme, but thought the folder icons were too ugly to live with, so I thought I'd just switch the icons back to the stock icons. Here's where things got wonky.
I went to the icons sections, picked the default Samsung icon set, and applied it. The folder icons did not switch back!
At this point, I panicked a bit and just decided to return to the stock theme. When I applied the stock theme, everything looked OK, but I noticed the Infinity wallpaper wasn't working - it just acted like a static wallpaper.
After web searching a bit, it seems this can happen if you set the Always-On Display screen background to not be just blank. I followed the steps in an online instruction for fixing this, but the infinity wallpaper still was not working.
At this point, I tried clearing all of the app caches (in Settings/Device Management/Storage) and rebooting. This did not help.
I then tried clearing the device's cache partition by looking up how to do that online. Timing is a bit tricky on holding down the power key, but after a few tries, I got it right, and managed to clear the cache partition.
Still no working infinity wallpaper. It really seemed broken, and none of the online suggestions I found worked at all.
Now, I realize this may not be a big deal to some, but it's a new phone, and I'm OCD enough to want stuff that was working out of the box to continue to work, so I decided to reset the device.
I did that, and got about 60% through my somewhat involved process in re-installing everything and re-enrolling in various services (iris scanning/fingerprints/credit cards in Samsung Pay/etc. etc. - you all know the drill).
When I went to set Smart Lock options for preventing the device from locking when I'm at home (Trusted Places) or the phone is detected on-body, I found that the Smart Lock screen was completely blank. No options appeared, and no button appeared at the bottom right to allow you to start the setup process for various Smart Lock options..
Back to Google, and I learned the fix was to remove "Smart Lock" from Trust Agents, reboot the phone, and re-add Smart Lock as a Trust Agent.
(PRO TIP: DO NOT UNDER ANY CIRCUMSTANCES DO THAT).
After the reboot, I couldn't even keep the Settings app from crashing whenever I tried to visit the settings page where Security-related settings are managed. (Samsung's or Google's wonderfully irritating dialog box: "Settings keeps stopping" - yes, no s**t).
Clearing caches and the cache partition did not fix this problem, either, so I reluctantly and nervously reset the phone for the second time in less than 6 hours.
So, I guess my story so far is that this third time appears to be a charm, and everything so far is working great. I'm staying far away from third-party (non-Samsung) themes in the theme store for now, even though they'd always worked fine for me before.
I have absolutely no idea why I had the problem with the Smart Lock setup, though. Everything worked fine after the second reset as far as the Smart Lock setup and options, although I hadn't done anything in the previous attempt that should have interfered with something as baked in as the Smart Lock stuff. I hadn't even changed the default wallpaper or home screen setup yet!
Also learned my lesson about slavishly following steps on a website (Remove "Smart Lock' as a Trust Agent? If I'd really been thinking, this would have seemed like bad advice to me, but things weren't working right anyway, so maybe a bit of experimentation was justified, I don't know...).
Anyway, just thought I'd post my experiences in case they're of help for anyone searching for these type of problems. I'm keeping my fingers crossed that this setup will "take", but I have to say my confidence in messing around with manufacturer-provided capabilities and content, using their built-in software and eco-system on their current-year flagship device, has definitely been shaken.

Samsung Interface Not Updating

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
BUMP
try disabling battery optimization for those apps.
It seems that you have several bugs and if they all start happening after you have installed the latest update, then expect a patch coming soon.
MINTED7 said:
try disabling battery optimization for those apps.
Click to expand...
Click to collapse
I have actually done that. Found very limited success. I'm also finding very few results on this topic. Surely it's not just me though.
And I'm dreading the idea of a hard reset as I have many things on my phones, not all of which is sync'd to the cloud so it's a task to back things up appropriate. Specifically regarding "encrypted" apps like my password keeper app etc.
It would be great if there was a software application that allowed you to backup whatever is necessary to not lose data, then wipe the phone and instead of just simply restoring the full phone (which is likely to create the same problem one had before the hard reset), you could simply dump back in app data as needed. It would also help diagnose if the problem lies in a specific app's data.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

Samsung Interface Not Updating

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Samsung smart switch works wonders, the only thing that doesn't restore is passwords, you have to have and external SD card for it to work, or plug it in to a computer
talonpetty said:
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Click to expand...
Click to collapse
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple interfaces.
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple apps/interfaces.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

Categories

Resources