Took my 3 weeks old flip to get fixed because of the popping sound it made. When opened, just below the grease, on the right edge of the phone. When I slide my finger or press on the spot, it gives a pop sound (and feeling to the finger). You can feel the screen moving up and down and after you lift your finger, it pops off from the residue/glue under the display. It is like there is a tape that does not stick.
There is a reddit post about this so this is just an extra data about the defect, just in case if Samsung won't repair or something.
So, it would be nice to hear if someone else has this problem too. Thanks.
Mine just did it last night, it's on the right side too, where I've seen the others. I'm gonna do my best to ignore it lmao
My first unit had this problem too, it wouldn't lay completely flat when open either. I think the popping/screen detachment might be related to the hinges not opening fully cause whenever I'd force it open flat, the screen wouldn't pop anymore. In the end I returned it and my new one is perfect, no popping and it lays flat. If this is happening to yours, either return it or get it fixed.
kabuk1 said:
My first unit had this problem too, it wouldn't lay completely flat when open either. I think the popping/screen detachment might be related to the hinges not opening fully cause whenever I'd force it open flat, the screen wouldn't pop anymore. In the end I returned it and my new one is perfect, no popping and it lays flat. If this is happening to yours, either return it or get it fixed.
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Never realized it was supposed to lay completely flat. No popping, so I guess it doesn't matter.
I'm pretty sure the root of this issue is hinge unevenness(if that's a word) side-to-side, I put a spigen hinge film on the other day and it's very noticable in the indent across the middle of the film from the phone pinching against it. The side with the pop is closing further and pressing a groove into the film while the other side is a barely visible line. I'll try to post a pic later I traded in all of my old phones for this one lmao
kowalskitg said:
I'm pretty sure the root of this issue is hinge unevenness(if that's a word) side-to-side, I put a spigen hinge film on the other day and it's very noticable in the indent across the middle of the film from the phone pinching against it. The side with the pop is closing further and pressing a groove into the film while the other side is a barely visible line. I'll try to post a pic later I traded in all of my old phones for this one lmao
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Also mine went away today, screen 100% back to normal. I got my phone thoroughly wet in the shower today trying to get dust out of the edges, might be related might not. At any rate, good to know that it's not a big deal, if you have this issue it just might fix itself after a week
I have the same on mine. It only affects the lower left quadrant. Pretty annoying.
Related
When the screen is up to expose the keyboard there is a rattling sound. When the keyboard is down, no rattle.
who else has experienced this?
Do you think I should return it? If not, do you know what it is that rattles?
( this is not the "spring noise" that I have been reading about, at least I don't think it is)
mine does that
when its slid open there is a piece on the screen part on the side with the camera that can b moved
duno if its normal
Do you mean to say I can see the cause of the noise if I take the battery cover off, or did you disassemble your phone to find it?
no no
just slide the screen out
turn it over
when u look at the back ul see an indent that can be pushed in and out slightly it rattles
well at least now I know what is rattling, thanks
np
but i would like to know if everyone has this
lbhocky19 said:
no no
just slide the screen out
turn it over
when u look at the back ul see an indent that can be pushed in and out slightly it rattles
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Click to collapse
I see the same thing. looks like a cover plate for something.
Yeah i noticed it, too.
It isn't too bad but it is a little annoying.
If you slide that piece enough, you can see a ribbon cable.
It's the ribbon cable that connects the two halves of the phone. There is a little trap door there that covers it up while in the open position. If you watch it as you close the phone, the door opens as you slide it closed. But as it does that, it put tension on the spring, the tension keeps it tight when the phone is closed. When you open, no more tension and it has a little play in it. They should have spec'd the spring to have a little tension on it even in the open position so it would hold it still like when it's closed.
Oh well, probably some reason for it. Nothing to worry about at all though.
I was talking to my buddy at ATT last night. All the Fuze's have the rattle including mine. Nothing to worry
as long as it keeps the damn white screen away im happy
as long as it keeps the damn white screen away im happy
ya I was checking that out, it does look like all they needed was to keep a little spring tension on the door even when its all the way out
petard said:
Yeah i noticed it, too.
It isn't too bad but it is a little annoying.
If you slide that piece enough, you can see a ribbon cable.
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Click to collapse
Mine rattles when closed. annoying
It's a little annoying, not because of the sound but because it makes it seem that much less unfinished. For our money we shouldn't get rattling phones.
My Fuze never rattled til now...
Well, this seems to be a big issue. On mine, the spring doesn't seem to keep the trap door on the back of the display shut at all, its almost "jamming" sometimes when you close the keyboard. I shouldn't have to check to make sure nothing is in the way when retracting the keyboard.
I almost want to scotch tape the black trap door shut to keep it from moving around.
There is a "silver" rectangular metal plate connected to the tension spring that seems to have come loose somehow.
The black door can be slid back and forth freely, as there is "nothing" holding it shut.
I don't like lose metal parts moving around inside my electronics that aren't connected to things they should be. Not at what we paid for this thing.
I see dust problems in the display in the future. I wonder if its time for warranty action?
So yesterday I went out to dinner, grabbed my trusty TP2 and put it in my pocket (uncracked), reached out location and pulled it out (cracked). I know there was no impact between the two locations as I simply sat in a car the whole way.
Anyone else have something similar? Glad I have insurance, that's for sure.
Is it possible you had the screen facing out in your pocket? What I mean by that is when I keep mine in my pocket I make sure the screen is against my leg and not facing forward.. Either way, good thing indeed that you have insurance..
it is, but its a coat pocket. I Just couldn't believe it happened as I've had a touch screen phone for the last...3 or 4 years without issue.
if you have made fun of someone that has a case on there hip that is why it happend to you if not then its bad luck.
do you really believe that crack could appear after no physical impact?
I've seen crazier things happen. My one thought was that its quite cold here right now. Either way, I definitely didn't have any impact that I felt, which shouldn't be enough to crack a screen like this did. I just expect more out of HTC I guess.
A screen protector like invisible shield would help i have it on mine...only thing i hear is that when used in ur pocket it can pick up a lot of lint but so far mine hasn't had that problem. any little bit of dust i see on it i just rub it off
I've got ghost armor, when they get back in stock and i claim my insurance i'm going to start using a slip in case.
football0552 said:
So yesterday I went out to dinner, grabbed my trusty TP2 and put it in my pocket (uncracked), reached out location and pulled it out (cracked). I know there was no impact between the two locations as I simply sat in a car the whole way.
Anyone else have something similar? Glad I have insurance, that's for sure.
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Yep. A couple of days ago I got into a car, the TP2 in my pocket (which was hanging...unzipped jacket) closed the door and crack! Lovely cracks spread across the screen of my beloved and not even 30-day-old TP2.
I should have known better, The same thing happened to one of my Moguls earlier this year. The weird thing is, the TP2 still works perfectly. I tried to get a return authorization, but Sprint referred me Assurion, which means $100 deductible. The only good thing about it is that the TP2 is so new, they don't have any refurbs to send out, so I'm getting a new one, with one year warranty. From now on, cases only... no pockets!
Not sure what happened in your case,
A: My assurion deductable was $39... I could have sworn it was $89.
B: I need to find a good stiff slide in vertical case that I can just slide the phone into and out of in my pocket.
C: Assurion says they'll get my phone to me Tuesday (i.e. out Monday).... either they're full of cow chips or they purchased a stock just in case since Verizon is apparently trickling in shipments.
what was the temperature outside ?
if it was decently cold, and your phone was cold as well, cold things always crack easier, especially with a screen this big. smaller the screen, harder it is to break.
haha, well it was cold for this time of year. nothing terrible. about 20 degrees F. I know the size matters, I just couldn't believe it cracked so easily so I was really just fishing to see if its a possible problem. My replacement will be here today and i've been trying to find a good STIFF slide in vertical case I can just keep in my pocket.
I live in Canada and on occasion it gets down to -25 degress c here (-13F)
and I have left many cellphones out in the cold, with no ill effects (although screen response can slow down dramatically while it's cold)
the only thing that would crack it is a dramatic change in temp. over a short period of time, like 80 to -5 and I don't even know about that.
a screen skin is NOT going to prevent cracking, only scratches, the LCD glass is on the inside of the device and a think film doesn't add anything to stability.
my guess is it got flexed are banged in the wrong spot. possibly a few days earlier which weakened it and then lightly banged again when you put it in your pocket...
of course a defect in the internal glass is possible, when you get in to mass production of a product there are bound to be some defects.
mine on the other hand has traveled 10 feet across from say 4 feet up and hit pavement with no more than a 1mmx3mm indent on a corner.
it's in general a well build device (but boy was I sick when that first happened)
My advice, if your insurance costs money.. bring it in with a little story.
"I was sitting at a table and typing away I closed the keyboard, and I couldn't believe it a crack appeared across the screen"
As long as it is a solid crack across the screen with no obvious point of impact, I am pretty sure you will get away with it.. even with out insurance.
Football, Telus here in Canada has a thin hard plastic case for 15 canadian.
it will even prevent your screen from getting scratched. and makes that annoyingly placed "power"/screen blank button harder to push. I am pretty sure all the cdma devices are the same, but I don't know 100% I ordered a verison screen protector, and it fits. but the tolerances aren't as high for that
I had the same thing happen to me just a week ago. Slid it into my pocket and not even three minutes later, pulled it out to use the phone and had fresh cracks spreading across the screen. The phone did not come into contact with anything... Still a mystery to me as to how it happened!!
BTW... If you were looking at the phone in the upright position, the screen cracking started from the left middle of the screen and made it's way across to the bottom right corner. Just wondering if anyone else has had the same pattern.
twasnow said:
I live in Canada and on occasion it gets down to -25 degress c here (-13F)
and I have left many cellphones out in the cold, with no ill effects (although screen response can slow down dramatically while it's cold)
the only thing that would crack it is a dramatic change in temp. over a short period of time, like 80 to -5 and I don't even know about that.
a screen skin is NOT going to prevent cracking, only scratches, the LCD glass is on the inside of the device and a think film doesn't add anything to stability.
my guess is it got flexed are banged in the wrong spot. possibly a few days earlier which weakened it and then lightly banged again when you put it in your pocket...
of course a defect in the internal glass is possible, when you get in to mass production of a product there are bound to be some defects.
mine on the other hand has traveled 10 feet across from say 4 feet up and hit pavement with no more than a 1mmx3mm indent on a corner.
it's in general a well build device (but boy was I sick when that first happened)
My advice, if your insurance costs money.. bring it in with a little story.
"I was sitting at a table and typing away I closed the keyboard, and I couldn't believe it a crack appeared across the screen"
As long as it is a solid crack across the screen with no obvious point of impact, I am pretty sure you will get away with it.. even with out insurance.
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Click to collapse
To keep it short, I know, I know, I know, and I know. lol. (Just for an interesting note, being in South Dakota for College I've had it around that cold without a windchill... walking to class and having your eyelashes freeze in a block sucks.)
I was more or less just trying to come up with the most plausible excuse even though I was sure (99.999%) it wasn't the cold. It just completely blew me away that I pulled it out and there was cracks across the screen because at the point I hadn't even dropped the phone and as previously mentioned I wasn't leaning or really touching anything while riding in the car.
Also, generally its not actually glass that's on resistive touchscreen's as far as I know. I wasn't trying to insinuate that the screen skin would help stability at all (actually stiffness... don't get my started about this I've been dealing with stiffness matrices WAY to much lately in class).
I agree in general it seems quite well built, and agree if my case is isolated but I was wanting to make sure it was. A point of note is that the crack originated on the far right side and propogated in a couple of lines across the screen. Really my guess is that the method they use to connect the "glass" (a plastic..?) produces some residual stresses around the edges of the material.
Finally, where do you get the case you have? I really just want a slip case as I mentioned that is pretty stiff so that anything that may possible break the screen gets spread out over the area of the case. I am trying to stay away from a snap on hard case as I find them bulky, get your device dirty, and really don't protect what I want to protect.
Thanks for your input.
wbchristmas said:
I had the same thing happen to me just a week ago. Slid it into my pocket and not even three minutes later, pulled it out to use the phone and had fresh cracks spreading across the screen. The phone did not come into contact with anything... Still a mystery to me as to how it happened!!
BTW... If you were looking at the phone in the upright position, the screen cracking started from the left middle of the screen and made it's way across to the bottom right corner. Just wondering if anyone else has had the same pattern.
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Click to collapse
mine cracked middle right and propagated in a crack more or less horizontally across the device and another at about a 45 degree angle towards the bottom of the screen. The instances sound similar just reversed.
The reason your screen cracked was most likely it pressed up against the seatbelt buckle. I have had this happen a couple of times. When driving now I ALWAYS take my phone out of my pocket or remove the case from my belt. As I said, a couple times I left it there and when I buckled up, the buckle of the seatbelt was pressed against my right hip. A little bit of pressure, like from stopping the car, is enough to crack the glass.
So word to the wise, do NOT leave your phone in your pocket or on your belt when you get into a car. Or if you do, put it on the side of your body that is facing away from the seat belt buckle.
docgiggs said:
The reason your screen cracked was most likely it pressed up against the seatbelt buckle. I have had this happen a couple of times. When driving now I ALWAYS take my phone out of my pocket or remove the case from my belt. As I said, a couple times I left it there and when I buckled up, the buckle of the seatbelt was pressed against my right hip. A little bit of pressure, like from stopping the car, is enough to crack the glass.
So word to the wise, do NOT leave your phone in your pocket or on your belt when you get into a car. Or if you do, put it on the side of your body that is facing away from the seat belt buckle.
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Haha, I already do this. Actually, I was in the passenger seat and the phone was in the right pocket of my fleece jacket. I'm just the jacked it what damned me because normally when I put it in my pants I have the screen facing my leg.
Is this something that asurion will cover?
Long time lurker here... I got the dreaded "rainbow" rectangle on my screen that meant that the digitizer stopped working. I was pretty sad to say the least. I called Verizon and they wanted $95 to send me a new one with the silly insurance plan. I scouted google and saw that many other have had this issue.
So, I broke down and bought the replacement digitizer on eBay. Well tonight, as I looked at my broken phone, I thought that since I was going to be eventually replacing the digitizer, it couldn't hurt to try to mess with it a little. I noticed that the rectangle appears as a thin film between the top and bottom layers of the digitizer. This thin film is what causes the rainbow effect, just like a thin film of oil on top of water.
What got me thinking was that I had just set the screen to beep when tapped, and every time I turned it on it tapped once. This meant that the screen was actually being pressed continually. So, I thought that I'd try to pull the screen away from the bottom a little. I finally got some duct tape (of the clear variety), and carefully laid it over the entire screen. Then, I pulled off at a pretty shallow angle so it would pull on the top layer pretty good.
Well, lo and behold, the screen started working again! And there isn't a hint of rainbow/oilness at all. And it is totally responsive, as before.
So, if you are in the same boat, try some duct tape or similar.
Cheers!
acmegeek
That's pretty good news I suppose, at least one possible DIY solution has been discovered. Kinda puts my mind at ease thinking that one day my phone might not be responsive to touch. I'll have to keep this in mind if that day ever comes. It does make sense though.
Be careful doing this. It fixed my spot, but now the LCD only displays 2 white lines.
I just got my phone last week and did not use it a lot. It was mostly in my pocket (always alone, no keys or anything) or standing on my desk. Today, I noticed there are some scratches on the back panel on the top and bottom! Is that normal ?? I thought the ceramic panel was supposed to be super scratch resistant. I'll post pictures when I have time.
Also, looking at the scratches carefully, I also noticed that the back panel is not flush with the body, it looks like the adhesive is missing in the top corner and it moves if I push it down.. really weird I think i'm gonna return it.
Definitely return it. This is not normal. Mine is very solid and the back panel does not move when you press on the corner. You've gotten a defective unit.
CallMeMic said:
Also, looking at the scratches carefully, I also noticed that the back panel is not flush with the body, it looks like the adhesive is missing in the top corner and it moves if I push it down.. really weird I think i'm gonna return it.
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I took some photos, sorry for the quality, it's hard to focus on a mirror finish You can see the mini scratches (almost like fibers) and the gap between the metal body and the back panel.
https://imgur.com/a/FsW3l
First run had some pretty bad quality issues from what people have said on here.
I thought you were just whining, but that does look odd. I'd return it
Sent from my PH-1 using Tapatalk
I have scratches on mine just like that. I pre-ordered as soon as it was available. Might warranty exchange it.
return it, mine has no gap or play when applying pressure.
Jostian said:
return it, mine has no gap or play when applying pressure.
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Agreed. That gap alone is worrying enough to warrant a return in my opinion. Will probably only continue to get worse.
Hi guys, I have been using the Flip 3 for a few days and noticed that when the phone is fully folded, the two parts of the phone can move slightly.
I first noticed this when I tried to use Samsung Pay with the phone folded, and when I pushed the power button, the top part of the phone body shifted a bit.
I wonder if anyone else noticed this on their flips?
I just tried wiggling mine when it's closed but it's solid, no movement at all.
SunJY0 said:
Hi guys, I have been using the Flip 3 for a few days and noticed that when the phone is fully folded, the two parts of the phone can move slightly.
I first noticed this when I tried to use Samsung Pay with the phone folded, and when I pushed the power button, the top part of the phone body shifted a bit.
I wonder if anyone else noticed this on their flips?
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Click to collapse
Nothing here, my FLIP3 feels rock-solid, no shifting/creaking/etc.
SunJY0 said:
Hi guys, I have been using the Flip 3 for a few days and noticed that when the phone is fully folded, the two parts of the phone can move slightly.
I first noticed this when I tried to use Samsung Pay with the phone folded, and when I pushed the power button, the top part of the phone body shifted a bit.
I wonder if anyone else noticed this on their flips?
Click to expand...
Click to collapse
The bottom part it's a little loose on mine. I can see it move a little from the hinge when it's folded. Defective.
ione2380 said:
The bottom part it's a little loose on mine. I can see it move a little from the hinge when it's folded. Defective.
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Click to collapse
That's what's happening on mine. It doesn't bother me that much but I might contact samsung about this and see what can be done.
SunJY0 said:
That's what's happening on mine. It doesn't bother me that much but I might contact samsung about this and see what can be done.
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Click to collapse
I had another one before this and the hinge was so loose, it almost opened by itself. Good for people who want to flip it with one hand. It's lottery with this phones. If you are not lucky...
i got the same thing, when closed the move can move a litle bit to the left or right, when openend i dont have any movement.
manderspaul said:
i got the same thing, when closed the move can move a litle bit to the left or right, when openend i dont have any movement.
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Thanks for your input. I reckon it's within normal tolerance as it is a moving part after all. It's fine to me since once the phone is open, there's no budge
I have two Flip 3. One Flip has this problem. The other not. Samsung itself only offered me to send the device back and then buy a new one.
How did you get on with Samsung on this? Mine has started doing it!
Mine does it as well. About 1 mm at the most. I'm sure this is within tolerance. Those that don't probably will at some point. It's completely normal that the hinge loosens a bit with use.
Yep tiny bit of movement so acceptable/expected I guess
No movement on mine. I got it day 1 and it's gotten some pretty heavy use.
Had mine since Sep 3rd and when there's no case on there's zero movement, though with the offical leather case the two halves have some slight play(might be due to the case providing more of a bumper along the screen).
Hey all,
Happens on mine as well.
Before this one, I had another unit for testing purposes and that wan't wasn't moving at all. Mine moves a little bit... not worried to much about it, but it's there.
Mine has a bit of play, it also has the tapping sound when running my finger across the top from what sounds like the screen Separating.