IK this place is pretty dead anymore but, has any one else had problems not being able to screen call 1-800 numbers? I think this is the new tactic to get around our call screen feature. As "West Penn Power" keeps calling me but ive never paid for electric in my life and neither rent nor own a house.
Related
Whenever phone is laydown i get 0 - 1 bar wifi signal.
If I put one finger between speaker and camera, I get 0-1 wifi signal.
Im getting no wifi signal 30m away.
My laptop and sgs2 gets 2-3 bars.
I got this phone yesterday....
Do I take it to tmobile where I got it from or HTC?
Is this death grip? Dont u have to hold phone landscape to get death grip?
I'm afraid that I'll get no wifi signal if I put case over it.
I'm not even holding the phone. Why they call this death grip?
http://www.youtube.com/watch?v=jp9D_vb_PU4
Took me hours to set this phone and now I need replacement.
Recorded using SGS2
Wtf need ur help here.
Took it to tmobile trying to get replacement and they told me there is nothing wrong with the phone and told me to pay 50 dollar restocking fee. Even tmobile customer service is not helping.
Also one on display had death grip too.
Mine is having really bad issue.
I can't even use wifi.
I've seen people losing 1-2 bars but mine loses all wifi signal.
What can I do.
I'm not paying 50 for replacement. I showed video and they siad nothing is wrong...tmobile hire highschool dropouts? They don't understand full bar to no bar.
One of the customer service told me there is update coming out next Friday.is it true or just another bs
So, you bought the phone from T-Mobile, you call them up saying the wifi doesn't work, and you want a replacement phone, and they say ok but there's a $50 restocking fee? That doesn't make sense.
If they insist on that charge, and you've tried calling several times to different service reps, then I would call HTC. The phone is also covered under the HTC warranty. They should fix or replace it.
The cause of this problem is still up in the air. It could be HW or SW, no one really knows for sure. So, HTC might get it and determine there's no HW fault. If so, then hopefully a SW fix will be out soon.
(I'm assuming you've searched these forums and have tried the enhanced wifi performance setting.)
Tried foil and wifi enhance option.
I'm driving 800 miles to my next duty station and dont have time to deal with this bs. I even told them I'm not happy with tmobile so I want out.
They again asked for 50 restocking fee.
If I cant get replacement, I'm moving to att with my sgs2.
My router is 10m aways and my phone is on 4g network......
Here's a copy of the T-Mobile return/replacement policy:
http://support.t-mobile.com/doc/tm21963.xml?related=y&Referring%20Related%20DocID%20List%20Index#3
This will give you some information to use when talking to them.
The only mention of a restocking fee is if you are returning the phone for a refund, and even then it says "We may charge a restocking fee." If you purchased the phone with a new plan, or as an upgrade then getting a replacement for a defective phone within the 20 day grace period should not incur a restocking fee.
I've had my own issues with them giving me bad information, and can only suggest you call until you reach someone who will do the right thing. I agree it's frustrating, and a seemingly unnecessary hassle, but that's the reality of dealing with them.
Are there phones with no death grip?
Went to 2 tmobile stores and both displayed phone was doing samething.
joon82 said:
Are there phones with no death grip?
Went to 2 tmobile stores and both displayed phone was doing samething.
Click to expand...
Click to collapse
Yes. I had one with no wifi problem. That was before it died completely, but the wifi worked fine. You can also see videos posted on YouTube of the wifi connection not dropping when held in the so-called death grip position.
Anyone else having problems with sending and receiving calls on their S3 in areas where they should be having no problems?
I got my phone at launch and it seemed to work fine, I noticed the connection issues after a couple of weeks and figured they would be fixed with software updates as time progressed.
But it's been over 6 months and I'm really growing tired of having to resend texts 5 times and never receiving calls. My phone shows I have 2 bars of 4G yet when my family calls me from the front door of our house (which is 12 feet away from my room) I get nothing. The only reason I know this is because I have the google voice chrome plugin that tells me when I have messages or missed calls to my google voice number, but since I have my voicemail synced up with gv it tells me when I have missed calls regardless of it being to my actual cell number or my gv number. If it wasn't for that I would never know that I missed calls all the time. And I only know I miss texts because my girlfriend gets pissed at me all the time because she thinks I'm ignoring her when I don't reply to texts I'm suppose to receive but never do.
So I've been living with this annoying problem for a while now and I thought maybe it was just my room that had bad reception but I remembered that my previous phone (HTC Droid Incredible) never had this problem. So I tried out my parent's feature phones (LG env 2 and 3) and they didn't have any problems while I replicated the same situations. Their old inferior phones worked better than the nice premium one I paid extra for. Ain't that some bs?
And now I go to a different school that has terrible reception in all the buildings I have classes in. So I always turn on airplane mode and enable power saving to make sure my phone doesn't die by the end of the day. But the other day I asked this random girl sitting by me in the first floor of the student union if her galaxy s3 was getting signal and she said "No, this phone sucks in this building". I asked what service she had and she said Sprint. I didn't know if I should have felt content knowing I wasn't the only one or mad that this phone might have an antenna problem. BUT just yesterday I was in the same student union, in the lower floor this time, and I asked this guy from my class if his data was working on his phone and he said "Yeah I'm downloading a picture right now.", to which I replied back with which service? He said "Verizon", what phone? "Motorola Razer something". At that point I got so frustrated that I felt like throwing my phone.
I mean the phone itself is great, I love using it and taking pictures with it, although lately I've been getting "camera failed" errors a lot. It's just really annoying that it doesn't serve its most basic functions when I need them to work.
So I'm asking if anyone else has been experiencing similar issues and what they did about it? I would have called Verizon sooner but since I'm an added line on our family's plan they only want to talk to my dad. He and I have different schedules so it's always a pain to try and coordinate.
I had similar issues with by i535.
Except the issues appeared the 1st day I got my device, and I was highly po'd to say the least, considering I left sprint the same day because I couldn't complete a call for months. Troubleshot with Verizon tech as is the protocol prior to replacement, and saw the device was faulty. Not communicating with the Towers. Device issue possibly regarding the antenna, but uncertain.
Anyway, I got a new replacement a few months ago, and all has been well.
The cause of your issues may be the same, except yours were delayed in appearing. Hard to tell.
Yeah, I'm hoping to try and get a replacement soon. I'm just scared I'll get a refurbished one that has the same issues.
Hello, I have a Nexus 5 D820 running 6.0 and I'm having some connection issues when it comes to long distance calls, especially 1-800 number and some local calls. What its doing is i will be talking and i will have LTE full bars great signal and bam drop call. Sometimes i cant even get the number to go through. Thoughts?
I flashed back to 5.1.1 and its doing the exact same thing, I can call local like my wifes phone or parents and thier house but if I call even not a 1-800 number it wont even connect or it will ring once and hang up.
Thoughts on what to try or what it could be would be great..
Fixed
Ok, I got it fixed... This is my second time calling and this young kid knew what it was right off the bat! Its called (HD Voice) and what he said was its been causing trouble and is in the testing stages just like when LTE came out and was buggy... BS I been dealing with this crap for a few weeks! Anyway, he disconnected it and had me shut down my phone so he could reset it and called me back and had me try some of the numbers that I couldn't get to work and they worked great so that was it for sure.
Hope this helps someone if they run into the same thing...
I'm currently using the 3g AT&T Galaxy Watch S2 with a NumberSync on and for whole day, I wasn't able to get any calls.
Whenever someone calls me, it directs to 'this number cannot receive a call.'
It's weird since I can still receive a text message and I can still call from my end, just unable to receive any call, not even a voicemail. (Not getting on my phone and my watch)
And when I disabled the NumberSync, my phone suddenly worked like a charm.
NumberSync has been working nicely until today and I'm wondering what's going on.
Anyone has the same problem as me?
P.S. I talked to AT&T Customer Support for like 2 hours and they were not able to solve the issue. What my rep told me was it seems like an error from the AT&T Service side.
Mine did that too today!!!
So I found a quick fix to this issue, I turned the bluetooth off on my watch (with NumberSync On) and it seems working.
And the watch only says "Connected Remotely AT&T" rather than connected with bluetooth.
BTW, when I tried the combination of Bluetooth on + NumberSync Off, I couldn't get a call. It might have been just one day but at least this combination used to work when I found the problem 3 days ago. Now it just doesn't.. Only option I have for me right now is to completely disconnecting with bluetooth.
I have no Idea why there's a problem between having bluetooth on and getting a call.
This really disturbs me since disconnecting with bluetooth limits a lot of stuff, like I cannot control my phone music on my watch ..
I don't know who's to blame as in AT&T or Samsung but I hope this issue gets fixed.
P.S. I actually got an exchange on my watch thinking it might be a manufacturer error but nope, same problem.
paoloroeseke said:
Mine did that too today!!!
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Click to collapse
I found out rather the hard way, luckily not in an emergency or anything, that my HTC U12+ will not put calls through to 911. Actually before I got the phone I had read some posts about it and knew that I would have to go to Verizon to have the messaging issue fixed right out of the box, so done and done. Meanwhile several months into my ownership I had to call 911 for an accident I witness, luckily not life or death or anything, and it just said dialing. Never rang, never left the dialer screen, which displayed a circle with exclamation point and that was it. I used my son's phone to call and got right through. Meanwhile I thought, hey I'll probably just have to go the Verizon and have them flip a switch just like with the messaging, but they said it wasn't on their end. Told me that it appeared to be a known issue, after doing some web browsing, and there was nothing they could do for me. So now I have a phone that won't do what any phone with a charge, no service and no SIM will do. A quick search of my own didn't reveal any known issues to me but I did find a help page about it at HTC and it said, Make sure you have a network signal, open the dialer, dial your local emergency number and press call. Thanks HTC for explaining how to make a call. All of these years and I've been doing it wrong. I've never once checked to see if I had a network signal before making a call. SMH. Anyway, a heads up if you've been fortunate enough to have not needed to use 911, you might want to try just to be sure yours works, and a sort of cry for help if anyone knows how to solve this. Guess you could say I'm putting out the 911 to get the 411. Hey at least I can laugh about it, for now. FYI this is not an emergency.