I found out rather the hard way, luckily not in an emergency or anything, that my HTC U12+ will not put calls through to 911. Actually before I got the phone I had read some posts about it and knew that I would have to go to Verizon to have the messaging issue fixed right out of the box, so done and done. Meanwhile several months into my ownership I had to call 911 for an accident I witness, luckily not life or death or anything, and it just said dialing. Never rang, never left the dialer screen, which displayed a circle with exclamation point and that was it. I used my son's phone to call and got right through. Meanwhile I thought, hey I'll probably just have to go the Verizon and have them flip a switch just like with the messaging, but they said it wasn't on their end. Told me that it appeared to be a known issue, after doing some web browsing, and there was nothing they could do for me. So now I have a phone that won't do what any phone with a charge, no service and no SIM will do. A quick search of my own didn't reveal any known issues to me but I did find a help page about it at HTC and it said, Make sure you have a network signal, open the dialer, dial your local emergency number and press call. Thanks HTC for explaining how to make a call. All of these years and I've been doing it wrong. I've never once checked to see if I had a network signal before making a call. SMH. Anyway, a heads up if you've been fortunate enough to have not needed to use 911, you might want to try just to be sure yours works, and a sort of cry for help if anyone knows how to solve this. Guess you could say I'm putting out the 911 to get the 411. Hey at least I can laugh about it, for now. FYI this is not an emergency.
Related
Money is tight, phone broke, bought a T-Mobile Dash off Craig's list. I am a T-Mobile Customer. Tried my sim card in it before I bought it - made a call - no problem. Got home (8 miles away) and couldn't make any calls - dropped before connecting. Hard reset . Searching, searching, searching. No bars. Tried husband's sim card - same thing. D/led manual to be sure sim card was properly seated. It was. Called, texted, emailed seller. No reply. Reset phone to manufacture's settings. Same issue. Switched Sim cards back and forth, back and forth. Was able to make one call for 10 seconds and then call dropped - no service.
Next day: opened case, wiggled battery, wiggled sim card, finally got some bars. Made a call successfully. Second call - call dropped as soon as connected. Third call - Call dropped before connected. Now it still shows bars but will not make call or send text. Everything else works - contacts, games, checked settings, Wi Fi works, no obvious damage, nice display, nice keyboard, all buttons work. Can do anything except make / receive calls or texts.
Now I'm out my money and still have no phone. Is there anyone out there with any ideas? Please Please help. Somebody, Anybody??
Have you considered a hard reset?
Have a look here for more detailed info:
http://forum.xda-developers.com/showthread.php?t=537151
Good luck,
Yes, I did that right away. Sorry I forgot to mention it.
... actually you did mention it...
May not be anything, but how "old" is your SIM? Have you called T-Mobile to see if they can see your phone w/SIM on the network?
~ BereanPK
Maybe you should flash another Radio !
But since the WiFi works maybe its not related to Radio.
You could try.
By the way it is new or used ?
Maybe you should just go back to the seller And sue him for selling you phone which is not working to its full capacity !
weird problem, kind of a biggy, my phone wont receive calls. I've run through several pages of google search over this issue, no answer, though I came across a few people with similar issues. I figured xda would be my best bet, if you guys can't help me...
Everything else works great, web, email, sms, outgoing calls, everything but incoming. This is kind of a big deal, I sort of need my phone to be working. When I get an incoming call, the phone vibrates, rings once, then goes silent. There's nothing on the caller id, but I did note that the signal drops to zero when it rings, dropping the call. From the other end, you just get cut off, it doesn't direct you to voice mail even.
I am currently running paragon rc6 rom, but just swapped over from the phoenix 5.2 rom tonight, as I mistakenly thought the issue was with the rom, but considering that it has continued even after flashing a new rom, it would seem to be something else entirely.
I don't know what the issue is, I swapped sims with my wife's phone, worked just fine calling her phone with my sim, but my phone still wouldn't work with her sim in it.
I have had the battery in and out a half dozen times in the past 24 hours, so I don't think that's going to fix the issue......I don't know what else to try. Can't very well call Rogers since they'll just blame the issue on the fact that I was screwing around with my phone, and since it flashes back to a stock at&t confige, I can't very well flash it back and pretend I never did anything
appreciate your help, stressing me out a little, need my phone for work, and my wife will have my balls if I broke it
So i want to inform the Tbolt community on the major headache the past 3 days have been, just in case anyone else has had similar problems or will later on.
Starting on Monday at 530 pm est my data connection started acting up.
I would be trying to load a web page, and it would say network issue, meanwhile my 3g icon is there with the arrows lighting up like crazy
I went into the radio menu ran the ping test and got errors all over the place. Proceeded to do a battery pull, same issue.
At this point I got home didn't want to deal with verizon and threw on wifi.
Day 2: Next morning it couldn't even connect to 3g, so my initial thought was another outage.
Later 3g is back up but same issue as before, I finally call verizon they see an error and they fix it.
Day 3: I go to make a phone call and get a message its connecting me to a cellular operator to make a collect or credit card call, i try again same thing. Friends try calling me it says the person your calling cant be located.
I call verizon, 40 minutes later they tell me to do a full reset on my phone, I do no resolution. I call back they see the error and fix it
Day 3 continued: next phone call i receive comes up as unknown, I answer its my boss, whose number I have saved. I have someone else call, same issue. This issue persists the rest of the day until I call verizon, now that issue is finally fixed.
Now I'm sharing this mainly because Verizon insists they are all isolated incidents that just so happened to occur right after each other, even the fixing my voice issues to calls showing up as unknown. I personally believe that w/e the first tech did to fix my data issues, started making my phone a ticking time bomb for the other two issues. If anyone else runs into similar problems maybe verizon can figure out a way to fix one and prevent the others, so no one else has to deal with tier 2 tech support as much as I had too the past 3 days.
Anyone else having problems with sending and receiving calls on their S3 in areas where they should be having no problems?
I got my phone at launch and it seemed to work fine, I noticed the connection issues after a couple of weeks and figured they would be fixed with software updates as time progressed.
But it's been over 6 months and I'm really growing tired of having to resend texts 5 times and never receiving calls. My phone shows I have 2 bars of 4G yet when my family calls me from the front door of our house (which is 12 feet away from my room) I get nothing. The only reason I know this is because I have the google voice chrome plugin that tells me when I have messages or missed calls to my google voice number, but since I have my voicemail synced up with gv it tells me when I have missed calls regardless of it being to my actual cell number or my gv number. If it wasn't for that I would never know that I missed calls all the time. And I only know I miss texts because my girlfriend gets pissed at me all the time because she thinks I'm ignoring her when I don't reply to texts I'm suppose to receive but never do.
So I've been living with this annoying problem for a while now and I thought maybe it was just my room that had bad reception but I remembered that my previous phone (HTC Droid Incredible) never had this problem. So I tried out my parent's feature phones (LG env 2 and 3) and they didn't have any problems while I replicated the same situations. Their old inferior phones worked better than the nice premium one I paid extra for. Ain't that some bs?
And now I go to a different school that has terrible reception in all the buildings I have classes in. So I always turn on airplane mode and enable power saving to make sure my phone doesn't die by the end of the day. But the other day I asked this random girl sitting by me in the first floor of the student union if her galaxy s3 was getting signal and she said "No, this phone sucks in this building". I asked what service she had and she said Sprint. I didn't know if I should have felt content knowing I wasn't the only one or mad that this phone might have an antenna problem. BUT just yesterday I was in the same student union, in the lower floor this time, and I asked this guy from my class if his data was working on his phone and he said "Yeah I'm downloading a picture right now.", to which I replied back with which service? He said "Verizon", what phone? "Motorola Razer something". At that point I got so frustrated that I felt like throwing my phone.
I mean the phone itself is great, I love using it and taking pictures with it, although lately I've been getting "camera failed" errors a lot. It's just really annoying that it doesn't serve its most basic functions when I need them to work.
So I'm asking if anyone else has been experiencing similar issues and what they did about it? I would have called Verizon sooner but since I'm an added line on our family's plan they only want to talk to my dad. He and I have different schedules so it's always a pain to try and coordinate.
I had similar issues with by i535.
Except the issues appeared the 1st day I got my device, and I was highly po'd to say the least, considering I left sprint the same day because I couldn't complete a call for months. Troubleshot with Verizon tech as is the protocol prior to replacement, and saw the device was faulty. Not communicating with the Towers. Device issue possibly regarding the antenna, but uncertain.
Anyway, I got a new replacement a few months ago, and all has been well.
The cause of your issues may be the same, except yours were delayed in appearing. Hard to tell.
Yeah, I'm hoping to try and get a replacement soon. I'm just scared I'll get a refurbished one that has the same issues.
Within the past 2 weeks my phone had been dropping calls or not being able to receive calls at all sometimes. Let me try to explain. Sometimes when I try to make a call my service will cut out and say "out of service area" and not but 5 seconds later it will show I have service again. I can send text messages surf the web anything but make phone calls. At&t doesn't believe that it's on their end. Whats going on??
You are not alone, I have similar problem. I went to Sumsang center in Bestbuy last weekend, the Sumsang guy there told me he loses DATA randomly too, he knew at least 3 people having the same issue since last OTA. And they are all AT&T users, all S8+ phone, the Samsung guy told me they already know this situation and investigating it, hopefully they will push another update soon.
For now, I reboot my phone every morning before I leave my house.
ericzhf said:
You are not alone, I have similar problem. I went to Sumsang center in Bestbuy last weekend, the Sumsang guy there told me he loses DATA randomly too, he knew at least 3 people having the same issue since last OTA. And they are all AT&T users, all S8+ phone, the Samsung guy told me they already know this situation and investigating it, hopefully they will push another update soon.
For now, I reboot my phone every morning before I leave my house.
Click to expand...
Click to collapse
It's very frustrating. I've talked to samsung on the phone and they told me I could send my phone in and have it tested but I feel like it won't do anything. And they would send me a refurbished phone back not a brand new one like the one I purchased. I drop connection all the time during calls, when I try to make calls it doesn't matter. The people at at&t are no help.
Add me to it. And to me it is an intermittent problem. It does not happen all the time. I am on Sprint, and I have the phone unlocked through Sprint since I paid it off. Not sure if unlock changed anything.
Anyone got the problem sorted out?
S8 plus out of service area
Hi.
I also have the same problem and this is not a software problem this is hardware problem you need to change the boot.
Theirs no other way
I had a similar issue. My phone showed I had network coverage but I kept missing calls. My provider sends a text message on missed call. I would call my number, phone would not show anything and i'd get a missed call sms.
I took it to the local samsung authorized service, they replaced the motherboard, the display and battery on warranty. Basically I have a new phone now and it works.