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Fuze doesn't receive calls

I've been having a problem with my Fuze randomly not being able to receive text messages or calls.
Sometimes when people call, they say it rings twice and goes to voice mail. All the while, I never hear anything or get a notification. This happened once after I texted someone to call me when they get a chance. They tried 3 times and then texted me back to say that they were getting sent to voice mail. I didn't get notification for either until after I called this person myself 20 minutes later. Right when the call connected, I got notification of a new text message.
Another time, somebody was calling me for 3 days. I didn't know he was trying to reach me until he finally left a voice mail and I got the notification for that (no missed call notifications).
I called AT&T and their tech support did some tests (called my phone) but since it isn't reproducible 100% of the time, they couldn't offer any explanation.
This isn't a bars/signal issue either as this is occurring in the same spot where my Tilt would always receive calls fine.
Has anyone else seen this?

I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.

8notime said:
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
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Did you get a Fuze when you switched? Has that worked better for you? I'm still within my 30 days, so I'm debating exchanging it or just returning it and giving up.

I'm having the same problem. I did a quick search and found this;
This AT&T Forum Post
I tried the workaround and haven't had a chance to really test it yet though. I also noticed a few other settings in there that might have accounted for it.
One selection inside the phone settings had to do with whether calls went to voicemail when you're "Unavailable" or "Busy." I'm not familiar enough with the phone to know when it might tag me as either one so I unchecked both and I'm going to recreate my missed calls this morning.
Someone called after the phone had been sitting on my desk all night so I thought maybe it thought I was "Unavailable" due to inactivity (I dunno, I'm winging it) so I'm letting it idle for a few hours and getting a call later to see what happens.
Incidentally I have the exact same problem, no call coming in, but then I get the voicemail message after I try calling someone.

Unless I'm misunderstanding your point, "Unavailable" just means that your phone is switched off or out of signal, and "Busy" means you are already in a call. It's nothing to do with the behaviour or features of the phone.
Cheers,
Steve.

Yeah, I'm wondering if the phone is becoming "Unavailable" for some other reason than me being out of range. I have full bars in the house and that's where this all happened.
I've noticed, too, that I didn't get any email (I have it set to check every hour, even hit send/receive after someone told me they sent me something and it still didn't find it until I sent a second email to myself from another address)
Again, I don't know much about phones but it almost seems like the phone has bars but drops off the network for accepting calls/messages until you do something to activate the system again... or something. I dunno, just speculating.

Last week I went in and exchanged my Fuze for a new one since it was still within the 30 days. Up until tonight, I thought the problem was fixed. I was chatting with my wife over IM and she told me that she tried to call but that it just went to voicemail. I asked her to call back and leave a voicemail to see if it would notify me. I also asked her to send me a text. I didn't get notification for either. I checked my data connection by starting up Opera and going to a few sites. So I know that I had a verifiable connection to the network. I called my voicemail and checked the message I knew that she had left. Only after I made the call did I get notifications for the text messages I had missed. I never got any notification for the voicemail or missed calls.
Unfortunately, it seems this is a problem that isn't related to individual hardware as this is my 2nd phone with the same problem. I've also replaced my SIM card since a salesperson at an AT&T store suggested that it might help. I'm running the stock AT&T ROM minus the bloat, so it's not a custom ROM issue either. At this point, I'm not sure what I should do.
The only other thing I can think of that makes me unique is that I currently reside in Washington state but my number is one that I had ported from California. Is there anything about you're (skyau) situation that makes you unique?

Well the same thing happened again tonight. I received text messages 10 minutes late and I didn't get a voicemail notification until I initiated a call. As much as this sucks, I'm hoping it will stay this consistent so that I can have tech support replicate the problem and then try and fix it.

You may have a problem with your phone number. I'd try changing it.

Have you had experience with a problem like this? Is the phone number really the issue?
If that's what the problem actually is, I'm willing to get a new number. But I don't want to change it just to check and see if that fixes it.

same problem! Really pissing me off I just lost a important job because of this issue a few moments ago! Is everyone running a stock rom? I tested a few, now back to stock no apps nothing trying to find this gremlin WTF!

I'm running stock ROM without the bloat.
I exchanged my Fuze (I'm now on my 3rd) on Saturday and changed my phone number yesterday. I'm waiting to see if the issue happens again. If it does, I'll probably do stock ROM, all the bloat, no apps. If there are still problems, I'll probably try different ROMs.
I was able to get AT&T tech support on the line when the problem was occurring luckily. We went through his battery of tests and he verified that there was a problem. It would seem that the phone forgets/loses it's connection to the towers/network. Notifications (calls, texts, voicemails) aren't received until after the phone remembers/reconnects to the network. It remembers/reconnects when you initiate a call or send a text (essentially require the phone to use the network).
The tech told me that as far as he could tell, it was a hardware issue and that I should exchange my phone. So I'm on number 3 now and hoping for the best. I changed my number because I've been in a different state for 2 years and I had no ties to previous area code. So I figured now was as good a time as any to get a full fresh start (phone/number/SIM).
That sucks about losing the job.

Bump, I just realized a few moments ago that my phone rings once and then it says missed call, i always assumed they called me and then hung up after one ring in case i was in class or i was busy so that i could call them back. this is not the case? Also a few cases a call will drop every now a then... is this due to the radio rom i flashed? typical symptoms of a incompatible radio for a specific location? I'm using the .25.35 blackstone radio in ithaca, ny.

Having the same issue. Phone is asleep, then alerts me to a VM. Missed call doesn't show up in missed call list.
Really pissing me off and I think is responsible for my issues with Slide2Answer somehow.

The only time I have missed calls is because of MSVC. If someone calls and it is private or unknown, it will not ring. If it is somebody in my phone book or who doesn't have a private number, the phone will ring.
So I turned MSVC off and the private callers and the unknown callers will ring in.

it happens to me sometimes as well sometimes the d pad area will flash but i cant answer and it wont appear on screen then it wont say missed call.
sometimes if i try to hit the dial button it will also drop connection and instantly pick it up again
annoying but not a huge problem for me
and of course not on stock rom

S5 wont Ring on incoming calls?

I can do everything else on it. Text, Place calls, receive text and emails, surf the web. It won't ring calls are going to voicemail. I got a replacement phone from best buy. I have spent 2+ hours with sprint CS resetting and upgrading everything. I'm coming from a S4 that has been wiped.
Has anyone else had this issue? Fix?
Thanks
Phone is completely stock.
Have tried:
Battery Pull
Update Profile, PRL, System update
Did the ##72786# "refresh"
HELP!

Had the same issue where my phone wasn't ringing on calls received. The ##72786# refresh fixed it for me. Has not happened again.

Yeah, i thought maybe I was imagining it but i had like 2 calls go to voicemail from a roadside assistance company i was waiting for call from last night. Thought it was odd but now you say your experiencing it too.

CeloCRF said:
Had the same issue where my phone wasn't ringing on calls received. The ##72786# refresh fixed it for me. Has not happened again.
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What is the ##72786# refresh? I searched for it but came up empty.

AdRock02gt said:
What is the ##72786# refresh? I searched for it but came up empty.
Click to expand...
Click to collapse
It resets the provisioning on the phone and forces it to re-download the activation settings. Aka kinda like a re-provision.

I'm having the same problem, but only when connected to LTE. Have you tried turning off LTE and seeing if you can get calls? Maybe we have the same issue with our phones/area.

same issue
It's been a while so I assume you resolved the issue.
I have the same issue. Switch to CDMA fixes the issue but then I have no LTE. tried the phone reprovision code. It worked but then stopped working after 1 call.

Same stupid issue
I have this issue and would really appreciate it if someone could share the secret to getting incoming calls.

Issue is with the service provider. In my case Sprint. Turning off Wi-Fi calling and Wi-Fi helps but CDMA only mode for places where there's only 1 to 2 bars for LTE Spark is the solution for now. Call up your provider and let them know about your issue.

[Completed] [Q] HTC One M8 can't make or receive calls

I'm rooted, running stock Lollipop Sense 6.0 software number 4.28.502.1
I can send and receive texts with no problem.
Whenever I try to dial a number the call immediately ends without even a dial tone. Whenever I get a call, I have no option to answer the phone, I receive no notification of an incoming call or of a missed call. In fact the only way I even know someone tried to call me at all is because YouMail sends me an email letting me know a voicemail was left.
Some background: I had been using the module/app "Blacklist" with the Xposed Framework for about 3 weeks. It had been working fine, without a hitch, in blocking 3 numbers from calling me. I don't know that this is the app that has caused the problem, but it has root permissions to end all calls prematurely and I had it in the settings to leave no notifications when it blocked a call from a number on my blacklist. So I figured that might be the best place to start.
First, I checked "Do Not Block Calls" w/in Blacklist, rebooted my phone, but nothing changed.
Then I unchecked the box next to its module in Xposed, rebooted, but nothing changed.
Then I uninstalled the module/app all together, rebooted, but nothing changed.
Then I did a system restore from 4 weeks ago but nothing changed.
So finally I did factory data reset...and still, nothing has changed.
SIM: Could it be the SIM card? I haven't physically done anything to it. And would it let me still send and receive texts but not calls? I've downloaded a basic SIM info app from the Play Store and everything seems to look normal. Regardless, I bought a cheap unlocked Blu phone from Amazon which should arrive May 30, 2015, so I'll pop my SIM into that and see if it lets me make calls.
If you have any ideas or can help me at all, I'd greatly appreciate it.

Hi, thank you for using XDA Assist. The best place to get information on your device is in it's specific forum here, http://forum.xda-developers.com/htc-one-m8 For your specific question try asking here, http://forum.xda-developers.com/htc-one-m8/help/help-thread-htc-one-m8-questions-t2897783

Unable to answer calls

My wife got a GS8 on release day and over the last week or so, an issue has started to pop up. She'll get a call and go to answer it, but when she does, it acts as if she declined the call. It seems like this only happens when people from other carriers or land lines call her. She also has noticed that when talking to some people, it will hang up on them at almost exactly the 8min mark on the call. When i call or people at the Sprint Stores call, it answers just fine. We've done a factory reset and that hasn't fixed anything.
Has anybody else experienced this issue, and if so, have you found a fix for it?

its an issue with the caller id app update. On one model I had to go into apps under settings and remove the old caller id app vers 1.????. then go into new caller id app vers 6.????? and clear its cache and memory. Then complete a reset prl and profile (for sprint phones). Finally reboot and issue was resolved.

Unable to receive calls on Sprint and S8 device
thelungmeister said:
My wife got a GS8 on release day and over the last week or so, an issue has started to pop up. She'll get a call and go to answer it, but when she does, it acts as if she declined the call. It seems like this only happens when people from other carriers or land lines call her. She also has noticed that when talking to some people, it will hang up on them at almost exactly the 8min mark on the call. When i call or people at the Sprint Stores call, it answers just fine. We've done a factory reset and that hasn't fixed anything.
Has anybody else experienced this issue, and if so, have you found a fix for it?
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Hey,
Did you find a solution to this ?
I am still facing this problem.
Thanks,
Sourabh

Suddenly can't make or receive calls

Data, and texting works just fine. I switched to cricket, and up until about 5 pm yesterday calls worked fine, then by 8pm I noticed it wasn't working because I tried to call someone. I didn't do anything modifications during this time. I've since put the sim in s different phone and it still doesn't make calls but data and texting works. I've factory reset and started from scratch, still doesn't work. Changed sim slot, nothing. If anyone has any ides. I've called cricket already and they've escalated the issue but I won't here from them til Monday the earliest. Thank God for those text and call apps. I can make calls with them. I can also make calls with FreedomPop sim. I've attached a log that has me attempting several calls in it. I just don't know what I'm looking at. Any help would be greatly appreciated. And I also checked apn settings several times.

mortrackz said:
Data, and texting works just fine. I switched to cricket, and up until about 5 pm yesterday calls worked fine, then by 8pm I noticed it wasn't working because I tried to call someone. I didn't do anything modifications during this time. I've since put the sim in s different phone and it still doesn't make calls but data and texting works. I've factory reset and started from scratch, still doesn't work. Changed sim slot, nothing. If anyone has any ides. I've called cricket already and they've escalated the issue but I won't here from them til Monday the earliest. Thank God for those text and call apps. I can make calls with them. I can also make calls with FreedomPop sim. I've attached a log that has me attempting several calls in it. I just don't know what I'm looking at. Any help would be greatly appreciated. And I also checked apn settings several times.
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Soooo the issue is with the SIM and not the phone... This forum cant really help with that issue.