I've been having a problem with my Fuze randomly not being able to receive text messages or calls.
Sometimes when people call, they say it rings twice and goes to voice mail. All the while, I never hear anything or get a notification. This happened once after I texted someone to call me when they get a chance. They tried 3 times and then texted me back to say that they were getting sent to voice mail. I didn't get notification for either until after I called this person myself 20 minutes later. Right when the call connected, I got notification of a new text message.
Another time, somebody was calling me for 3 days. I didn't know he was trying to reach me until he finally left a voice mail and I got the notification for that (no missed call notifications).
I called AT&T and their tech support did some tests (called my phone) but since it isn't reproducible 100% of the time, they couldn't offer any explanation.
This isn't a bars/signal issue either as this is occurring in the same spot where my Tilt would always receive calls fine.
Has anyone else seen this?
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
8notime said:
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
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Did you get a Fuze when you switched? Has that worked better for you? I'm still within my 30 days, so I'm debating exchanging it or just returning it and giving up.
I'm having the same problem. I did a quick search and found this;
This AT&T Forum Post
I tried the workaround and haven't had a chance to really test it yet though. I also noticed a few other settings in there that might have accounted for it.
One selection inside the phone settings had to do with whether calls went to voicemail when you're "Unavailable" or "Busy." I'm not familiar enough with the phone to know when it might tag me as either one so I unchecked both and I'm going to recreate my missed calls this morning.
Someone called after the phone had been sitting on my desk all night so I thought maybe it thought I was "Unavailable" due to inactivity (I dunno, I'm winging it) so I'm letting it idle for a few hours and getting a call later to see what happens.
Incidentally I have the exact same problem, no call coming in, but then I get the voicemail message after I try calling someone.
Unless I'm misunderstanding your point, "Unavailable" just means that your phone is switched off or out of signal, and "Busy" means you are already in a call. It's nothing to do with the behaviour or features of the phone.
Cheers,
Steve.
Yeah, I'm wondering if the phone is becoming "Unavailable" for some other reason than me being out of range. I have full bars in the house and that's where this all happened.
I've noticed, too, that I didn't get any email (I have it set to check every hour, even hit send/receive after someone told me they sent me something and it still didn't find it until I sent a second email to myself from another address)
Again, I don't know much about phones but it almost seems like the phone has bars but drops off the network for accepting calls/messages until you do something to activate the system again... or something. I dunno, just speculating.
Last week I went in and exchanged my Fuze for a new one since it was still within the 30 days. Up until tonight, I thought the problem was fixed. I was chatting with my wife over IM and she told me that she tried to call but that it just went to voicemail. I asked her to call back and leave a voicemail to see if it would notify me. I also asked her to send me a text. I didn't get notification for either. I checked my data connection by starting up Opera and going to a few sites. So I know that I had a verifiable connection to the network. I called my voicemail and checked the message I knew that she had left. Only after I made the call did I get notifications for the text messages I had missed. I never got any notification for the voicemail or missed calls.
Unfortunately, it seems this is a problem that isn't related to individual hardware as this is my 2nd phone with the same problem. I've also replaced my SIM card since a salesperson at an AT&T store suggested that it might help. I'm running the stock AT&T ROM minus the bloat, so it's not a custom ROM issue either. At this point, I'm not sure what I should do.
The only other thing I can think of that makes me unique is that I currently reside in Washington state but my number is one that I had ported from California. Is there anything about you're (skyau) situation that makes you unique?
Well the same thing happened again tonight. I received text messages 10 minutes late and I didn't get a voicemail notification until I initiated a call. As much as this sucks, I'm hoping it will stay this consistent so that I can have tech support replicate the problem and then try and fix it.
You may have a problem with your phone number. I'd try changing it.
Have you had experience with a problem like this? Is the phone number really the issue?
If that's what the problem actually is, I'm willing to get a new number. But I don't want to change it just to check and see if that fixes it.
same problem! Really pissing me off I just lost a important job because of this issue a few moments ago! Is everyone running a stock rom? I tested a few, now back to stock no apps nothing trying to find this gremlin WTF!
I'm running stock ROM without the bloat.
I exchanged my Fuze (I'm now on my 3rd) on Saturday and changed my phone number yesterday. I'm waiting to see if the issue happens again. If it does, I'll probably do stock ROM, all the bloat, no apps. If there are still problems, I'll probably try different ROMs.
I was able to get AT&T tech support on the line when the problem was occurring luckily. We went through his battery of tests and he verified that there was a problem. It would seem that the phone forgets/loses it's connection to the towers/network. Notifications (calls, texts, voicemails) aren't received until after the phone remembers/reconnects to the network. It remembers/reconnects when you initiate a call or send a text (essentially require the phone to use the network).
The tech told me that as far as he could tell, it was a hardware issue and that I should exchange my phone. So I'm on number 3 now and hoping for the best. I changed my number because I've been in a different state for 2 years and I had no ties to previous area code. So I figured now was as good a time as any to get a full fresh start (phone/number/SIM).
That sucks about losing the job.
Bump, I just realized a few moments ago that my phone rings once and then it says missed call, i always assumed they called me and then hung up after one ring in case i was in class or i was busy so that i could call them back. this is not the case? Also a few cases a call will drop every now a then... is this due to the radio rom i flashed? typical symptoms of a incompatible radio for a specific location? I'm using the .25.35 blackstone radio in ithaca, ny.
Having the same issue. Phone is asleep, then alerts me to a VM. Missed call doesn't show up in missed call list.
Really pissing me off and I think is responsible for my issues with Slide2Answer somehow.
The only time I have missed calls is because of MSVC. If someone calls and it is private or unknown, it will not ring. If it is somebody in my phone book or who doesn't have a private number, the phone will ring.
So I turned MSVC off and the private callers and the unknown callers will ring in.
it happens to me sometimes as well sometimes the d pad area will flash but i cant answer and it wont appear on screen then it wont say missed call.
sometimes if i try to hit the dial button it will also drop connection and instantly pick it up again
annoying but not a huge problem for me
and of course not on stock rom
Related
This is my second G2x and both have exhibited the same behavior. It will dial a number, whether from the phonebook or the dialer itself, and the phone application will say that it is dialing. After 30 seconds or so, and no ringing on the other end of the line, the call ends itself.
I usually have to enable Airplane mode, then disable it, to be able to make a call. sometimes I have to go as far as rebooting the phone completely after which it may or may not work. Incoming calls fail as well so I am missing quite a few calls and texts...but thhe emails and other data messages come through.
Oddly, data works perfectly regardless of whether the phone is having problems calling. This happens in 2g as well as 4g. I have manually selected 2g and could not call and had the same trouble in WCDMA only mode. I thought it was related to Wifi calling but enabling that has no effect.
Any ideas? I am trying my other line to see if that SIM card is having trouble. I just have no other ideas at this point.
pinhead said:
This is my second G2x and both have exhibited the same behavior. It will dial a number, whether from the phonebook or the dialed itself, and the phone application will say that it is dialing. After 30 seconds, no ringing on the other end of the line, the call ends itself.
I usually have to enable Airplane mode, then disable it, to be able to make a call.
Oddly, data works perfectly regardless of whether the phone is having problems calling. This happens in 2g as well as 4g. I have manually selected 2g and could not call and had the same trouble in WCDMA only mode. I thought it was related to Wifi calling but enabling that has no effect.
Any ideas? I am trying my other line to see if that SIM card is having trouble. I just have no other ideas at this point.
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happened to me today too. I have had the phone since March 20th and I have too reboot to make it work. No idea what could it be.
Sent from my LG-P999 using XDA App
I used to have this problem frequently on my MT3G. Since someone else is having this problem on a different phone, I would guess that it's something software related.
Alright, it is happening on both of my lines. It might be a program that I installed so I am loading them back on one at a time to see if can determine which it is. I am looking at either Google Voice or Beautiful Widgets as likely culprits at this time but there is not certainty. I have also avoided installing Facebook and Twitter. I am able to make calls right now. I will see if this keeps working for the next few hours...maybe through to my morning coffee. I really hope it is an application, something I can do without, because it would be pretty bad if it is the phone. My girl just ordered one of these as well since she likes mine so much.
pinhead said:
This is my second G2x and both have exhibited the same behavior. It will dial a number, whether from the phonebook or the dialer itself, and the phone application will say that it is dialing. After 30 seconds or so, and no ringing on the other end of the line, the call ends itself.
I usually have to enable Airplane mode, then disable it, to be able to make a call. sometimes I have to go as far as rebooting the phone completely after which it may or may not work. Incoming calls fail as well so I am missing quite a few calls and texts...but thhe emails and other data messages come through.
Oddly, data works perfectly regardless of whether the phone is having problems calling. This happens in 2g as well as 4g. I have manually selected 2g and could not call and had the same trouble in WCDMA only mode. I thought it was related to Wifi calling but enabling that has no effect.
Any ideas? I am trying my other line to see if that SIM card is having trouble. I just have no other ideas at this point.
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Happened to me twice today, first in the AM and then again around 2200 central time. i recently started using setcpu so not sure if thats an issue or not. anyone find the app responsible?
Yes, it has happened to me too, usually after it is in standby or idle, and this is my second phone. But my second phone not happens as often as the first one. Reboot is the only way I can get it to work. I notice that the signal is very weak only 1 or 2 bars.
That is a very good point to mention...that it is almost always directly after bringing the phone out of standby. Mine just did it again.
Same problem here. I don't even know how many calls or txts I've missed since.
Had this issue with my N1 and I always chalked it up to cruddy radio and/or coverage. I've since had it on my g2x once or maybe twice I think (had g2x for 3 days now), but at least after it timed out I was able to try again and the call would go through. With my N1 it would never recover unless I toggled airplane mode or sometimes even needed to reboot.
I hope there are some improvements in this area, because bad radio was my biggest gripe with my N1, and i really want to love this phone!
Sent from my LG-P999 using XDA App
Hello all Xda'ers,
First of all, I am deaf and I was put on a special data plan that is customized for the hard of hearing and deaf subscribers. When I first got my NS4G, I got that voicemail icon as soon as I walked out of Sprint store. I should have went back to talk to the rep but I was late for work.
With that said, since May 8th, I still have that icon and I have been looking for solutions to remove it. I have searched this site as well as other sites for any remedies but with no avail. I do have Google Voice and have had GV set to use my current phone number so the voicemail can be ported over then I disabled GV after 20 minutes and the voicemail icon is STILL THERE!!!
I even tried Youmail and my heart jumped when it said I had one voicemail message and I was like YES! but then it was the youmail voicemail, probably greeting and congratulating me for installing youmail on my phone, because I saw what the message was and deleted it, but nope, VM icon is still there...
I have read somewhere, where you power down the phone, take the battery out for 30 seconds then put it back and power back on and it should be gone. Well, I did that and even waited 5 minutes and as soon as my homescreen came up, bam! voicemail icon appears. I told my Sprint rep that I can't remove it and he said something that struck me as odd. He said the NS4G has a visual voicemail and I should be able to remove it with no problem. I searched everywhere on the phone and couldn't find it. He said he got the same phone, even bought it right after selling me and my wife the phones. I emailed back and haven't heard from him since so...
I really don't want to put a ROM on this phone, probably because I have been putting it off since but other than putting a ROM on my phone, is there a solution to finally get that VM icon off?
Oh, to add, I have had my hearing friend call my voicemail for me, but he said that the automated response was something like, "This is no longer in service, the number you are trying to dial does not exist" or something like that, but he was NOT able to access my voicemail at all.
Sorry if this has been resolved elsewhere, but I had searched everywhere on this forum as well as all over the Internet as you can tell, it took me since May 8th to finally give up and post this on Xda, but why? You all are awesome!
I'm having this problem too ever since we got my wife the mytouch 4g slide. The CSR told me that I needed a new sim card. We put it in my NS and there is the icon.
I'm currently trying to put it back on T-Mobile voicemail service and calling my line from my work cell. It went to my GVoice so far so I guess I need to leave it for longer.
Pyro,
Since you are on Sprint I may have a solution. I also have this happen once in a while. After spending much time on the phone with Sprint here is their solution. Go to a land line phone and call your cell. Let it go to voice mail, give it a couple of minutes. Now on your cell go to your voice mail. You should have the message you left yourself. Listen to it all the way through and only press "7" to delete the message after the system prompts you to. After deleting the message hang up. The voice mail notification should disappear. This is a known Sprint problem, according to Sprint. If this doesn't work, take your phone to a Sprint repair center.
Good luck.
I just re-read your post. If your problem is the same as mine, you may have to have a hearing friend do this. I am not sure what Sprint may have installed on your phone to make it more usable for you.
Two or three times now its happened where if someone calls my phone and I miss the call, after they leave a voicemail I get notified of the voicemail, but then my phone starts ringing again instantly and the caller ID shows my own number. If I try to answer that "call" I get silence, then some random number dialing, then it disconnects. Any ideas?
The first time it happened I thought whoever had called just called right back but I missed that call as well. When I looked at my call log, it shows my own number as a missed call. It just happened now as I was sitting at my desk, I didnt answer because I was on my office phone, and just as I got the notification, I got another call from my own number. Seems odd to me...
Anyone else getting this ever?
~T.J.
EDIT: ARHD 3.6.7 and included kernel. Its happened on other versions of ARHD also however.
ive never had that issue due to my rom or hardware but i kno theres apps out there were someone can call you and itll show any # they want, including your own. If your rooted try a full wipe and fresh install otherwise someone can be messin with u
02CWRX said:
Two or three times now its happened where if someone calls my phone and I miss the call, after they leave a voicemail I get notified of the voicemail, but then my phone starts ringing again instantly and the caller ID shows my own number. If I try to answer that "call" I get silence, then some random number dialing, then it disconnects. Any ideas?
The first time it happened I thought whoever had called just called right back but I missed that call as well. When I looked at my call log, it shows my own number as a missed call. It just happened now as I was sitting at my desk, I didnt answer because I was on my office phone, and just as I got the notification, I got another call from my own number. Seems odd to me...
Anyone else getting this ever?
~T.J.
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I could only think this is your phone's way of telling you to check your voicemail. usually, on t-mobile anyway, if you dial your own cell phone number it redirects you to your voicemail. It could be an error with your firmware or network though. Have you made any changes to your phone recently (i.e. ROM change/update)? Think of any possible conditions that may have changed with your phone since this started. Have you contacted your provider? Check your online call history through your carrier site and see if the same number appears at the time of call. If it does, the issue could be someone spoofing you. You can do this with spoofcard/spoofapp. It's hard to actually connect with a phone with the same number you're spoofing though, since it redirects to voicemail. As a precaution, i'd add a pin to my voicemail if I were you- in the event that this is the case. I found this out by spoofing one of my buddies once. In an attempt to boggle his mind, I tried using his number as the number of origin and found out that it directed to his voicemail, giving me access to that information.
It happens if I call my own phone from my house and leave a voicemail. I dont think its anyone spoofing my number. As you said, its almost like the phone gets a notification from a remote computer and a call from it at the same time.
I has done it at least once with every version of ARHD I have ran, but not all the time.
~T.J.
Call up your voicemail and go through the main menu to make sure voicemail paging notifications are turned off.
Ha! I bet that was it! Thanks go to you sir.
It was turned on for urgent messages (which explains why not all did it). When I turned it off and left myself a voice mail test it didn't do it. Weird, I wonder how it got turned on...
~T.J.
My wife got a GS8 on release day and over the last week or so, an issue has started to pop up. She'll get a call and go to answer it, but when she does, it acts as if she declined the call. It seems like this only happens when people from other carriers or land lines call her. She also has noticed that when talking to some people, it will hang up on them at almost exactly the 8min mark on the call. When i call or people at the Sprint Stores call, it answers just fine. We've done a factory reset and that hasn't fixed anything.
Has anybody else experienced this issue, and if so, have you found a fix for it?
its an issue with the caller id app update. On one model I had to go into apps under settings and remove the old caller id app vers 1.????. then go into new caller id app vers 6.????? and clear its cache and memory. Then complete a reset prl and profile (for sprint phones). Finally reboot and issue was resolved.
Unable to receive calls on Sprint and S8 device
thelungmeister said:
My wife got a GS8 on release day and over the last week or so, an issue has started to pop up. She'll get a call and go to answer it, but when she does, it acts as if she declined the call. It seems like this only happens when people from other carriers or land lines call her. She also has noticed that when talking to some people, it will hang up on them at almost exactly the 8min mark on the call. When i call or people at the Sprint Stores call, it answers just fine. We've done a factory reset and that hasn't fixed anything.
Has anybody else experienced this issue, and if so, have you found a fix for it?
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Hey,
Did you find a solution to this ?
I am still facing this problem.
Thanks,
Sourabh
I received a call while I was working, I could not answer. I could not answer because I was busy working. I didnt want to answer because I did not know the number. Not being able to answer, the caller left a voicemail. Which turned out to be a blessing in disguise because Im still able to listen to it via voicemail. If I were to have answered I would have thought someone butt dialed me and thought nothing of it and hung up. But after listening to it, I realized that it was my voice and hers.
At first I thought maybe my girlfriends apartment was bugged for whatever reason. The people shes renting from are very reputable. So we went and checked everywhere. Nothing. However, I thought to myself how would they get MY phone number if it is not affiliated in any way to her apartment or where she lives.
So that leads me to think that something may be on my phone. I have since factory reset my phone. The crazy thing about this whole situation is that the conversation that was recorded was from TWO DAYS ago. Who has my number? How are they able to record me? Do I just wait to see if I receive another call? I wont be putting any sensitive information on the device for fear of it being compromised. If I do get another call, Ive already decided Im destroying this one and buying another phone.
I never opened any weird emails. Never downloaded any weird apps. Never opened any links in any received texts. Im on Android 10 on a One Plus 7.
Any input would be greatly appreciated.
here's a possibility - you and your girlfriend were talking and then you butt-dialed someone and it went to their voicemail. That person decided to call you and playback the voicemail. Look in your call log for an outgoing call that you don't recognise at the time of your conversation with your gf.
lightstream said:
here's a possibility - you and your girlfriend were talking and then you butt-dialed someone and it went to their voicemail. That person decided to call you and playback the voicemail. Look in your call log for an outgoing call that you don't recognise at the time of your conversation with your gf.
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I hadnt thought of that, I checked the records, and there was no butt dial. I called the number that called me and it said it was no longer in service. Looking at the records on my cell providers site and there was no record of that number ever calling me. Which leads me to believe it was spoofed.