I've been having a problem with my Fuze randomly not being able to receive text messages or calls.
Sometimes when people call, they say it rings twice and goes to voice mail. All the while, I never hear anything or get a notification. This happened once after I texted someone to call me when they get a chance. They tried 3 times and then texted me back to say that they were getting sent to voice mail. I didn't get notification for either until after I called this person myself 20 minutes later. Right when the call connected, I got notification of a new text message.
Another time, somebody was calling me for 3 days. I didn't know he was trying to reach me until he finally left a voice mail and I got the notification for that (no missed call notifications).
I called AT&T and their tech support did some tests (called my phone) but since it isn't reproducible 100% of the time, they couldn't offer any explanation.
This isn't a bars/signal issue either as this is occurring in the same spot where my Tilt would always receive calls fine.
Has anyone else seen this?
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
8notime said:
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
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Did you get a Fuze when you switched? Has that worked better for you? I'm still within my 30 days, so I'm debating exchanging it or just returning it and giving up.
I'm having the same problem. I did a quick search and found this;
This AT&T Forum Post
I tried the workaround and haven't had a chance to really test it yet though. I also noticed a few other settings in there that might have accounted for it.
One selection inside the phone settings had to do with whether calls went to voicemail when you're "Unavailable" or "Busy." I'm not familiar enough with the phone to know when it might tag me as either one so I unchecked both and I'm going to recreate my missed calls this morning.
Someone called after the phone had been sitting on my desk all night so I thought maybe it thought I was "Unavailable" due to inactivity (I dunno, I'm winging it) so I'm letting it idle for a few hours and getting a call later to see what happens.
Incidentally I have the exact same problem, no call coming in, but then I get the voicemail message after I try calling someone.
Unless I'm misunderstanding your point, "Unavailable" just means that your phone is switched off or out of signal, and "Busy" means you are already in a call. It's nothing to do with the behaviour or features of the phone.
Cheers,
Steve.
Yeah, I'm wondering if the phone is becoming "Unavailable" for some other reason than me being out of range. I have full bars in the house and that's where this all happened.
I've noticed, too, that I didn't get any email (I have it set to check every hour, even hit send/receive after someone told me they sent me something and it still didn't find it until I sent a second email to myself from another address)
Again, I don't know much about phones but it almost seems like the phone has bars but drops off the network for accepting calls/messages until you do something to activate the system again... or something. I dunno, just speculating.
Last week I went in and exchanged my Fuze for a new one since it was still within the 30 days. Up until tonight, I thought the problem was fixed. I was chatting with my wife over IM and she told me that she tried to call but that it just went to voicemail. I asked her to call back and leave a voicemail to see if it would notify me. I also asked her to send me a text. I didn't get notification for either. I checked my data connection by starting up Opera and going to a few sites. So I know that I had a verifiable connection to the network. I called my voicemail and checked the message I knew that she had left. Only after I made the call did I get notifications for the text messages I had missed. I never got any notification for the voicemail or missed calls.
Unfortunately, it seems this is a problem that isn't related to individual hardware as this is my 2nd phone with the same problem. I've also replaced my SIM card since a salesperson at an AT&T store suggested that it might help. I'm running the stock AT&T ROM minus the bloat, so it's not a custom ROM issue either. At this point, I'm not sure what I should do.
The only other thing I can think of that makes me unique is that I currently reside in Washington state but my number is one that I had ported from California. Is there anything about you're (skyau) situation that makes you unique?
Well the same thing happened again tonight. I received text messages 10 minutes late and I didn't get a voicemail notification until I initiated a call. As much as this sucks, I'm hoping it will stay this consistent so that I can have tech support replicate the problem and then try and fix it.
You may have a problem with your phone number. I'd try changing it.
Have you had experience with a problem like this? Is the phone number really the issue?
If that's what the problem actually is, I'm willing to get a new number. But I don't want to change it just to check and see if that fixes it.
same problem! Really pissing me off I just lost a important job because of this issue a few moments ago! Is everyone running a stock rom? I tested a few, now back to stock no apps nothing trying to find this gremlin WTF!
I'm running stock ROM without the bloat.
I exchanged my Fuze (I'm now on my 3rd) on Saturday and changed my phone number yesterday. I'm waiting to see if the issue happens again. If it does, I'll probably do stock ROM, all the bloat, no apps. If there are still problems, I'll probably try different ROMs.
I was able to get AT&T tech support on the line when the problem was occurring luckily. We went through his battery of tests and he verified that there was a problem. It would seem that the phone forgets/loses it's connection to the towers/network. Notifications (calls, texts, voicemails) aren't received until after the phone remembers/reconnects to the network. It remembers/reconnects when you initiate a call or send a text (essentially require the phone to use the network).
The tech told me that as far as he could tell, it was a hardware issue and that I should exchange my phone. So I'm on number 3 now and hoping for the best. I changed my number because I've been in a different state for 2 years and I had no ties to previous area code. So I figured now was as good a time as any to get a full fresh start (phone/number/SIM).
That sucks about losing the job.
Bump, I just realized a few moments ago that my phone rings once and then it says missed call, i always assumed they called me and then hung up after one ring in case i was in class or i was busy so that i could call them back. this is not the case? Also a few cases a call will drop every now a then... is this due to the radio rom i flashed? typical symptoms of a incompatible radio for a specific location? I'm using the .25.35 blackstone radio in ithaca, ny.
Having the same issue. Phone is asleep, then alerts me to a VM. Missed call doesn't show up in missed call list.
Really pissing me off and I think is responsible for my issues with Slide2Answer somehow.
The only time I have missed calls is because of MSVC. If someone calls and it is private or unknown, it will not ring. If it is somebody in my phone book or who doesn't have a private number, the phone will ring.
So I turned MSVC off and the private callers and the unknown callers will ring in.
it happens to me sometimes as well sometimes the d pad area will flash but i cant answer and it wont appear on screen then it wont say missed call.
sometimes if i try to hit the dial button it will also drop connection and instantly pick it up again
annoying but not a huge problem for me
and of course not on stock rom
just recieved my phone today. Everything looks awesome except I cant get rid of the New Voicemail Notification on the status bar. It always says that there is a new voicemail and when I click and call to my voicemail, it says there is no voicemail. I did a factory reset and followed the quick set up on the first boot. I changed my voicemail service to my google voice and I also tried the T-mobile visual voice service and still cant get rid of the damn notification. I even called the tmo tech support and they couldnt figured it out. When I put my sim card back to my vibrant, it doesnt have the notification there. Any other suggestions?
I had this happen to me a long time ago...I think what I did was reset my voice mail back to t-mobile, then I called and left myself a voice mail...then called in to check my voice mails, and deleted the mail I just left, and the icon went away.
Not sure if it will work for you, but probably worth a try...
yes yes i did the samething
Thanks guys, it worked!
I figured this out this morning too. All i did was leave myself a voicemail and it cleared immediately.
I need some help with GV, but I don't know if the problem is with my account or another GV account. Ok here's what is going on; my friend setup a GV number and account yesterday to use for our business and it goes straight to voicemail when *I* call it. One of our other friends called it sitting right next to us and his phone rings like normal. But I have been trying since last night and it has never rang once, it only says something like "the Google Voice subscriber is unavailable. He said this morning that no one at work is having any trouble with that number either, why is it just me?
We have the EXACT same settings on the app, the EXACT same settings on the web version, he can call my GV number and it rings just fine, I have called his GV number with my GV number AND my Verizon number. Nothing works and I have tried everything! Do Not Disturb is not checked, he has no special call settings for particular numbers, groups, days or times.
It's almost like it's blocking me automatically, but everyone else has no problem. I have had GV since it came out and have never had a problem before. Can anyone please help?
I noticed the EXACT same thing.
I lost my wallet at GreatClips after I got my hair cut (it was under a towel).
I drove home and looked high & low but couldn't find it.
So I figured I left it in my Semi-Truck and called them to tell them I had to drive 20 miles and would be back to pay.
They said they found it and tried to call.
When I got there they called my phone (GV #) and I got the same recording you did.
I haven't heard of this before until now, I thought it was because I'm using version 0.3.4
Google "Google Voice issues" and it'll direct you to their help forum.
Ok so I know I know I shouldn't have done it, but it's too late for that now, so please don't say don't I shouldn't have done this.
Someone took over my cell number with Google Voice and is texting and calling people about items on Craigslist. Then the poor people call me thinking I'm interested in their items. Arggg for both of us!!!
Ok so her's how it started:
I get a text from someone interested in buying my item
I text back and forth with them
They say, "I'll call you to set-up a pick-up time/location, when I call just press 01 and it will connect us"
I get a call and it's google voice, I press 01 and then it asks me to set-up my voicemail
Now I am getting calls from random people about their stuff they want to sell me...Arg!!
Went to google.com/voice and thought let me set-up an account before they get a hold of my number completely, but it was too late. I get the error "Account Creation" "There was an error with your request. Please try again"
I've never used Google Voice before today.
Tried it about a million times on, Android, FF, IE, and Chrome with the same result.
Anyone have a solution for this?
Thanks
How did they "take over" your number?
What carrier are you on?
You have never set up Google voice prior to this happening?
I am curious as I use Google voice entirely now despite Sprints vvm. I like the features and abilities I get with it.
Sent from my PC36100 using xda premium
are you sure that someone isnt just emailing your number to people?
I'm on t-mobile.
They didn't take over my number completely, I'm getting calls and texts from people I know too, but also calls from people who say I called them about their items.
No I never had Google voice before.
Swyped from my P509 on Tmobile.
With Swype and Flash, why would anyone choose the iPhone?
Perhaps they setup google voice account based on your phone number. But since it is your phone number that is linked to this google voice account, you maybe able to gain control of it.
First try to find out the phone number that people are dialing when they call you. I don't meant the people you know, I am talking about the people who call you randomly and tell you that you called them about some craigslist add. This will be the google voice number that is linked to your cell number.
Now if you call this number, the system might recognize you as owner and let you access the account from your cell phone, listen to voicemails and change greetings.
You might need to setup a google voice account for yourself using your home phone number for example and try to reclaim your cell number.
Well it's been about a week with no more calls to my phone from people I don't know about stuff I'm not selling...I hope it resolved itself.
Swyped from my P509 on Tmobile.
With Swype and Flash, why would anyone choose the iPhone?
First of all I just want to say THANKS to everyone in my last thread. Especially iPWNtehNOOB for the heads up on the replacement program. Got my new phone set up and my poor broken baby goes back today.
Anyway I have dealt with this persistent voice mail notification on all my android phones. For some reason since I use google voice as my voicemail carrier it somehow once ever few months bugs out and ATT thinks I have a VM on their system causing the notification in the banner. The only way I have perm figured out how to remove it is to call ATT and have them clear my VM. If I disable GV and manually go in there are no VMs in my inbox. And all my GV voicemails are already read.
I can go into the dialer/phone setting and clear the cache and info in them but that only removes it temp.
Anyone else ever get this, is there a way to really get rid of it?
It will even travel across phones as I was using my old S4 for the past week and it popped up as soon as I turned it on.
Thanks