Voicemail Notifacation - Nexus 5 Q&A, Help & Troubleshooting

First of all I just want to say THANKS to everyone in my last thread. Especially iPWNtehNOOB for the heads up on the replacement program. Got my new phone set up and my poor broken baby goes back today.
Anyway I have dealt with this persistent voice mail notification on all my android phones. For some reason since I use google voice as my voicemail carrier it somehow once ever few months bugs out and ATT thinks I have a VM on their system causing the notification in the banner. The only way I have perm figured out how to remove it is to call ATT and have them clear my VM. If I disable GV and manually go in there are no VMs in my inbox. And all my GV voicemails are already read.
I can go into the dialer/phone setting and clear the cache and info in them but that only removes it temp.
Anyone else ever get this, is there a way to really get rid of it?
It will even travel across phones as I was using my old S4 for the past week and it popped up as soon as I turned it on.
Thanks

Related

New voicemail Notification

just recieved my phone today. Everything looks awesome except I cant get rid of the New Voicemail Notification on the status bar. It always says that there is a new voicemail and when I click and call to my voicemail, it says there is no voicemail. I did a factory reset and followed the quick set up on the first boot. I changed my voicemail service to my google voice and I also tried the T-mobile visual voice service and still cant get rid of the damn notification. I even called the tmo tech support and they couldnt figured it out. When I put my sim card back to my vibrant, it doesnt have the notification there. Any other suggestions?
I had this happen to me a long time ago...I think what I did was reset my voice mail back to t-mobile, then I called and left myself a voice mail...then called in to check my voice mails, and deleted the mail I just left, and the icon went away.
Not sure if it will work for you, but probably worth a try...
yes yes i did the samething
Thanks guys, it worked!
I figured this out this morning too. All i did was leave myself a voicemail and it cleared immediately.

[Q] Persistent Voicemail icon in Notification...

Hello all Xda'ers,
First of all, I am deaf and I was put on a special data plan that is customized for the hard of hearing and deaf subscribers. When I first got my NS4G, I got that voicemail icon as soon as I walked out of Sprint store. I should have went back to talk to the rep but I was late for work.
With that said, since May 8th, I still have that icon and I have been looking for solutions to remove it. I have searched this site as well as other sites for any remedies but with no avail. I do have Google Voice and have had GV set to use my current phone number so the voicemail can be ported over then I disabled GV after 20 minutes and the voicemail icon is STILL THERE!!!
I even tried Youmail and my heart jumped when it said I had one voicemail message and I was like YES! but then it was the youmail voicemail, probably greeting and congratulating me for installing youmail on my phone, because I saw what the message was and deleted it, but nope, VM icon is still there...
I have read somewhere, where you power down the phone, take the battery out for 30 seconds then put it back and power back on and it should be gone. Well, I did that and even waited 5 minutes and as soon as my homescreen came up, bam! voicemail icon appears. I told my Sprint rep that I can't remove it and he said something that struck me as odd. He said the NS4G has a visual voicemail and I should be able to remove it with no problem. I searched everywhere on the phone and couldn't find it. He said he got the same phone, even bought it right after selling me and my wife the phones. I emailed back and haven't heard from him since so...
I really don't want to put a ROM on this phone, probably because I have been putting it off since but other than putting a ROM on my phone, is there a solution to finally get that VM icon off?
Oh, to add, I have had my hearing friend call my voicemail for me, but he said that the automated response was something like, "This is no longer in service, the number you are trying to dial does not exist" or something like that, but he was NOT able to access my voicemail at all.
Sorry if this has been resolved elsewhere, but I had searched everywhere on this forum as well as all over the Internet as you can tell, it took me since May 8th to finally give up and post this on Xda, but why? You all are awesome!
I'm having this problem too ever since we got my wife the mytouch 4g slide. The CSR told me that I needed a new sim card. We put it in my NS and there is the icon.
I'm currently trying to put it back on T-Mobile voicemail service and calling my line from my work cell. It went to my GVoice so far so I guess I need to leave it for longer.
Pyro,
Since you are on Sprint I may have a solution. I also have this happen once in a while. After spending much time on the phone with Sprint here is their solution. Go to a land line phone and call your cell. Let it go to voice mail, give it a couple of minutes. Now on your cell go to your voice mail. You should have the message you left yourself. Listen to it all the way through and only press "7" to delete the message after the system prompts you to. After deleting the message hang up. The voice mail notification should disappear. This is a known Sprint problem, according to Sprint. If this doesn't work, take your phone to a Sprint repair center.
Good luck.
I just re-read your post. If your problem is the same as mine, you may have to have a hearing friend do this. I am not sure what Sprint may have installed on your phone to make it more usable for you.

[Q] How do I clear & STOP persistent voicemail notification? (Sprint GV user)

I have read the many past messages on this, but none completely work. FYI, I have my Sprint account integrated with GV.
If I receive a message and delete it (Actually, archive it as Sprint VM calls it.), the notification doesn't go away until I clear Phone data. When I receive another voicemail, the notification comes back along with I assume is GV's. GV's is easy to clear. Sprint's isn't and it keeps coming back.
How can I stop Sprint from sending VM notifications? Setting in dialer or GV or GV app?
Right there with ya. Only my Dialer VM Setting doesn't have GV in it...it did...but vanished! No idea how to get it back without a factory image flash.
Sent from my Nexus 5 using Tapatalk
are you on a custom rom? I haven't experienced that since carbon with GV integration with that dialer, but there was a known bug that was around since july and they never got arount to fixing it
I'm using stock rooted Nexus 5.
Same. Stock + root + cwm
Sent from my Nexus 5 using Tapatalk
Try this from my thread: http://forum.xda-developers.com/showthread.php?t=2562262
I had the same problem but I'm on AT&T. I resolved this issue by going on the Google voice website and deleting my AT&T mobile number from the service (you'll find this in the settings). I then re-added the my AT&T mobile number to the service and verified the account on my phone (per the website's instructions). I have not had an issue on my N5 since doing this. I tend to switch between several phones and I'll occasionally get this issue with new devices.
I know I'm a little late, but I've had this problem for month and just found a solution.
There's an exposed module called NotifyClean. You can use that to disable specific notifications on startup. I tried it and it works for me.
Cheers.

[Q]Permanently removing ongoing voicemail notification from rooted lollipop.

Sorry for the long post, but I wanted to give as much information as I could.
This has been driving me crazy. I'm on Net10 using a Galaxy S5 though I don't think this is device specific. I use google voice for a work number which I access through Hangouts to make phone calls and the Google Voice app for sms and voicemail. My issue is that I have an ongoing voicemail notification that I cannot seem to get rid of.
After much searching this is what I've learned:
My belief is that I have a voicemail on my Net10 account. However I have been unable to access this voicemail box from either my phone or another phone.. Both are directed to google voice even after changing my voicemail number to my cell phone number (Is there another number to access Net10 Voicemails?).
It seems to be something to do with Google Voice being configured as many threads I've found concerning this involve that as a symptom, however no solutions were found that helped me.
There are two solutions that have worked, but with issues:
1- Force close "Phone"
This does clear the notification, but not only is it very annoying to do, it also seems to only work for a half hour or so (I'm guessing until the app is restarted?)
2- "Clear Voicemail Notification" App found on google play (sorry I don't have enough posts to post links yet).
This app works by clearing data for the com.android.phone or com.android.server.telecom process which makes the notification.
This also works, but again only for about a half hour or so.
I tried to make a Tasker profile that would clear the notification by force closing "phone", but ran into an issue when trying to select the app. I clicked the "All" at the bottom Tasker when viewing my apps, and tried every app named "phone" there were about 10 of them, but none of them cleared the notification. I did check "Use Root".
If anybody has any suggestions please let me know. I have a locked bootloader so no custom recovery, but I am rooted. I can recover through Odin, however it is a giant pain since I can only restore to stock each time and re-root. I am also familiar with ADB and Shell commands.
I do not want my voicemail notification to ever show up, as the Google Voice app has it's own notification for this.
On thing I was thinking was trying to modify the Phone.apk app and remove the voicemail notification all together, but I'm not very good with java, and also the computer I currently have access too is a Dell that still has a floppy disk drive.... so development is quite slow. If anyone had any pointers on how to modify the app I would be willing to commit the time to trying it though (it's my parents computer).
Also calling Net10 pretty much not an option. If any of you use Net10 you know how dreadful their customer service is. I would only do this as a very last resort.

Stuck Voicemail Notification

Hi all,
I have an issue where my voicemail icon remains in the notification bar, even though I do not have an actual voicemail. I've gone through the ring around with sprint and have tried:
- Clearing Data in the Phone app - this resolves the issue until a reboot
- Sprint saw a message in my VM inbox which they cleared. Immediately the notification went away. After a reboot, it came back
- Sprint re-provisioned my VM. Immediately the notification went away. After a reboot, it came back
- I requested my VM mailbox to be deleted. Immediately the notification went away. After a reboot, it came back
I'm at a loss... has anyone encountered this? Sprint claims this is a known issue with the S8.
I have an unlocked version on Sprint. At this point, I do not have a Sprint Voicemail box, and am using integrated Google Voice.
Thanks!
-SkywayEx1403
I have the same problem on an unlocked S8 with Sprint. I have reprovisioned the phone, but it has no visual vm app, so I am using youmail, which is pretty cool and free.
It doesn't come back unless I reboot or refresh the network.
The one solution I have not tried is leaving myself a vm, or not taking a call, and then clearing that vm, which purportedly worked with older phones and android versions. My S5 would often restore a vm notification after a reboot.
I can confirm that once you get a vm, and delete it through the vm phone routine, the notification goes away, permanently. At least for me it did.
If this works for somebody, i used it in Mexico with Telcel as carrier and a Galaxy S8. I had canceled the option of voice messages with the carrier, but i ALWAYS had the icon showing as if i had a voice message, dealed with that for months just closing it from settings/apps/Phone, then after months with that bugging me. I decided to contact the carrier, they said they couldn't do anything cause i cancelled the service, then i asked.. ok then please activate it again which they did, i registered my name, welcome message as if i was gonna use it... and then the icon dissapeared!!.. i immediatly contacted them to cancel the service again and voilá! the icon finally has gone.
This was finally a permanent solution, hope this can he helpful,
After the Oreo update, force stopping the phone app no longer clears the VM notification. Annoying as hell.

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