Stuck Voicemail Notification - Sprint Samsung Galaxy S8 Questions & Answers

Hi all,
I have an issue where my voicemail icon remains in the notification bar, even though I do not have an actual voicemail. I've gone through the ring around with sprint and have tried:
- Clearing Data in the Phone app - this resolves the issue until a reboot
- Sprint saw a message in my VM inbox which they cleared. Immediately the notification went away. After a reboot, it came back
- Sprint re-provisioned my VM. Immediately the notification went away. After a reboot, it came back
- I requested my VM mailbox to be deleted. Immediately the notification went away. After a reboot, it came back
I'm at a loss... has anyone encountered this? Sprint claims this is a known issue with the S8.
I have an unlocked version on Sprint. At this point, I do not have a Sprint Voicemail box, and am using integrated Google Voice.
Thanks!
-SkywayEx1403

I have the same problem on an unlocked S8 with Sprint. I have reprovisioned the phone, but it has no visual vm app, so I am using youmail, which is pretty cool and free.
It doesn't come back unless I reboot or refresh the network.
The one solution I have not tried is leaving myself a vm, or not taking a call, and then clearing that vm, which purportedly worked with older phones and android versions. My S5 would often restore a vm notification after a reboot.

I can confirm that once you get a vm, and delete it through the vm phone routine, the notification goes away, permanently. At least for me it did.

If this works for somebody, i used it in Mexico with Telcel as carrier and a Galaxy S8. I had canceled the option of voice messages with the carrier, but i ALWAYS had the icon showing as if i had a voice message, dealed with that for months just closing it from settings/apps/Phone, then after months with that bugging me. I decided to contact the carrier, they said they couldn't do anything cause i cancelled the service, then i asked.. ok then please activate it again which they did, i registered my name, welcome message as if i was gonna use it... and then the icon dissapeared!!.. i immediatly contacted them to cancel the service again and voilá! the icon finally has gone.
This was finally a permanent solution, hope this can he helpful,

After the Oreo update, force stopping the phone app no longer clears the VM notification. Annoying as hell.

Related

New voicemail Notification

just recieved my phone today. Everything looks awesome except I cant get rid of the New Voicemail Notification on the status bar. It always says that there is a new voicemail and when I click and call to my voicemail, it says there is no voicemail. I did a factory reset and followed the quick set up on the first boot. I changed my voicemail service to my google voice and I also tried the T-mobile visual voice service and still cant get rid of the damn notification. I even called the tmo tech support and they couldnt figured it out. When I put my sim card back to my vibrant, it doesnt have the notification there. Any other suggestions?
I had this happen to me a long time ago...I think what I did was reset my voice mail back to t-mobile, then I called and left myself a voice mail...then called in to check my voice mails, and deleted the mail I just left, and the icon went away.
Not sure if it will work for you, but probably worth a try...
yes yes i did the samething
Thanks guys, it worked!
I figured this out this morning too. All i did was leave myself a voicemail and it cleared immediately.

[Q] Voicemail notification will not clear. (Sprint) [SOLVED]

I just got my NS4G today and on boot it pops up a persistent voicemail notification. It can't be cleared.
I call voicemail and it directs to my google voice voicemail and says there are no new messages. I feel like there are 3 ancient voicemails left on sprint's side and they keep telling me that they're there.
My notification space is sacred. I need this thing gone.
Disabling google voice seems to have done the trick, voicemail notification gone.
Now I'm having trouble re-integrating my sprint number with google. I'm going to be upset, to say the least, if I get blocked from google voice integration.
EDIT: 20 minutes later, google voice is re-enabled and the voicemail notification is gone. Hopefully this thread will help somebody in the future.
has it stayed like that for you? i tried it then after i did a nandroid back up it came back....all 3 times

[Q] How do I clear & STOP persistent voicemail notification? (Sprint GV user)

I have read the many past messages on this, but none completely work. FYI, I have my Sprint account integrated with GV.
If I receive a message and delete it (Actually, archive it as Sprint VM calls it.), the notification doesn't go away until I clear Phone data. When I receive another voicemail, the notification comes back along with I assume is GV's. GV's is easy to clear. Sprint's isn't and it keeps coming back.
How can I stop Sprint from sending VM notifications? Setting in dialer or GV or GV app?
Right there with ya. Only my Dialer VM Setting doesn't have GV in it...it did...but vanished! No idea how to get it back without a factory image flash.
Sent from my Nexus 5 using Tapatalk
are you on a custom rom? I haven't experienced that since carbon with GV integration with that dialer, but there was a known bug that was around since july and they never got arount to fixing it
I'm using stock rooted Nexus 5.
Same. Stock + root + cwm
Sent from my Nexus 5 using Tapatalk
Try this from my thread: http://forum.xda-developers.com/showthread.php?t=2562262
I had the same problem but I'm on AT&T. I resolved this issue by going on the Google voice website and deleting my AT&T mobile number from the service (you'll find this in the settings). I then re-added the my AT&T mobile number to the service and verified the account on my phone (per the website's instructions). I have not had an issue on my N5 since doing this. I tend to switch between several phones and I'll occasionally get this issue with new devices.
I know I'm a little late, but I've had this problem for month and just found a solution.
There's an exposed module called NotifyClean. You can use that to disable specific notifications on startup. I tried it and it works for me.
Cheers.

Voicemail Notifacation

First of all I just want to say THANKS to everyone in my last thread. Especially iPWNtehNOOB for the heads up on the replacement program. Got my new phone set up and my poor broken baby goes back today.
Anyway I have dealt with this persistent voice mail notification on all my android phones. For some reason since I use google voice as my voicemail carrier it somehow once ever few months bugs out and ATT thinks I have a VM on their system causing the notification in the banner. The only way I have perm figured out how to remove it is to call ATT and have them clear my VM. If I disable GV and manually go in there are no VMs in my inbox. And all my GV voicemails are already read.
I can go into the dialer/phone setting and clear the cache and info in them but that only removes it temp.
Anyone else ever get this, is there a way to really get rid of it?
It will even travel across phones as I was using my old S4 for the past week and it popped up as soon as I turned it on.
Thanks

Voicemail Issue - have tried everything and now out of ideas !

So I have a 2015 16gb/2gb Moto G running on the Three network in the UK.
My problem is a recurring voicemail notification that will just NOT go away.
The notification can be swiped away but returns after a reboot or every time the phone loses and regains mobile signal. It survives a hard reset. I have checked my voicemail, left myself new messages and deleted them - all to no avail.
The notification goes away if I kill the Phone Services system app but always comes back on a signal loss/regain.
Three Customer Service have tried de-activating/activiating my voicemail service - all to no avail.
Pretty much out of ideas now !
This is a carrier issue, the voicemail notification comes with an update signal from your carrier or a query of message status from the device, not the phone itself. When you reboot or lose signal and reconnect, the phone queries the VM service to see if there are messages waiting, if their are the notification is enabled.
Have you tried having someone leave you a real message, then listen to it and delete it? Other than that, you need to go back to Three, and if their customer service can't understand what is going on, call tech support or try moving up to a higher tier of tech support. This is clearly a carrier issue and not a device issue.
HiddenPooh said:
So I have a 2015 16gb/2gb Moto G running on the Three network in the UK.
My problem is a recurring voicemail notification that will just NOT go away.
The notification can be swiped away but returns after a reboot or every time the phone loses and regains mobile signal. It survives a hard reset. I have checked my voicemail, left myself new messages and deleted them - all to no avail.
The notification goes away if I kill the Phone Services system app but always comes back on a signal loss/regain.
Three Customer Service have tried de-activating/activiating my voicemail service - all to no avail.
Pretty much out of ideas now !
Click to expand...
Click to collapse
Did you come up with a solution? I have a similar problem. On a recent trip outside my carrier's area (AT&T) I received a voicemail just before take off. After arriving the area (outside AT&T) service, my phone still showed the VM icon. While out of town I managed all my AT&T voicemails via remote access. The VM icon remained because I never connected over an AT&T network. Now that I returned home, the voicemail is gone but the icon has remained in place. I have tried many of the methods you listed, but no luck.
Update: I killed all phone services, cleared cache & data. Problem resolved.

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