[Q] Voicemail notification will not clear. (Sprint) [SOLVED] - Nexus S Q&A, Help & Troubleshooting

I just got my NS4G today and on boot it pops up a persistent voicemail notification. It can't be cleared.
I call voicemail and it directs to my google voice voicemail and says there are no new messages. I feel like there are 3 ancient voicemails left on sprint's side and they keep telling me that they're there.
My notification space is sacred. I need this thing gone.

Disabling google voice seems to have done the trick, voicemail notification gone.
Now I'm having trouble re-integrating my sprint number with google. I'm going to be upset, to say the least, if I get blocked from google voice integration.
EDIT: 20 minutes later, google voice is re-enabled and the voicemail notification is gone. Hopefully this thread will help somebody in the future.

has it stayed like that for you? i tried it then after i did a nandroid back up it came back....all 3 times

Related

Google Voice 2 Sprint VVM

So I am on 2.2 RC1 and I pushed the sprint core apk to my system/app folder. I was able to get it to work and setup my personal message. In the settings --> call settings I changed it from Google voice to my carrier. I also changed the number to my personal cell phone number. But for some reason when leaving a message it still goes to GV. I even uninstalled Google voice from my phone and left a message same thing. I restarted my phone several times and even clear data from settings, same thing. I also reinstalled the rom in its entirety and still no go. All messages go to GV I always used GV as my voicemail preference but want to give sprint vvm a try. My question to everyone is...
What am I doing wrong?
oops put this under themes not questions, sorry.
Did you have your voice mail set up to go to google voice before (ie *28xxx-xxx-xxxx)? If so, dial *38 on your phone.
login to google account and remove cell # from voice account. fyi,vvm works well by flashing vvm.zip...
Ok, calling *38 worked but my question is what did that do? It just made a noise and hung up on me. If I ever switch back to GV do I have to do the same thing? Thanks for your help I would have never figured it out.
Tibedabeeto said:
Ok, calling *38 worked but my question is what did that do? It just made a noise and hung up on me. If I ever switch back to GV do I have to do the same thing? Thanks for your help I would have never figured it out.
Click to expand...
Click to collapse
Changing the voicemail settings in your phone back from google voice to my carrier only changes how your phone is setup. Dialing the *38 reroutes the actual voicemail back to your normal sprint mail box. When you dialed that long ass number to setup google voice the first time, *38 just undoes that.
I had the same problem when I went back to VVM last week.
I just installed Google Voice. I'd not called my own phone to go to voice mail before, so I don't know if this is AOSP or google voice, but when I call it rings forever, then it actually calls my phone again, then many rings later it goes to google voice.
All totaled a person has to wait like 18 rings to get to my voicemail. Did I set something up wrong? Is it just not working? Is there a setting somewhere to "retry" before going to voicemail?
Edit: Nevermind, I finally found the golden set of search terms that lead to an answer. In case anyone else needs help: Apparently the way it works is that no answer on your phone forwards to Google Voice. The default settings are basically "forward to my other phones" (Presumably if you miss a call on your cell it could ring your work phone, or whatever.) however it doesn't exclude the originating phone, essentially forwarding to itself. In the advanced settings of the phone there's a "Go straight to voicemail" option.
Tibedabeeto said:
So I am on 2.2 RC1 and I pushed the sprint core apk to my system/app folder. I was able to get it to work and setup my personal message. In the settings --> call settings I changed it from Google voice to my carrier. I also changed the number to my personal cell phone number. But for some reason when leaving a message it still goes to GV. I even uninstalled Google voice from my phone and left a message same thing. I restarted my phone several times and even clear data from settings, same thing. I also reinstalled the rom in its entirety and still no go. All messages go to GV I always used GV as my voicemail preference but want to give sprint vvm a try. My question to everyone is...
What am I doing wrong?
oops put this under themes not questions, sorry.
Click to expand...
Click to collapse
put the phone down and log into google voice on your computer.. you can enable and disable from there..
thank you for telling me about the google voice settings on my computer, I tried installing the apk, reinstalling the rom, reinstalling the zip,*38, etc.,. Nothing worked until I went to my google voice page and went to the settings menu and uninstalled it thank you, you've saved me alot of grief.

New voicemail Notification

just recieved my phone today. Everything looks awesome except I cant get rid of the New Voicemail Notification on the status bar. It always says that there is a new voicemail and when I click and call to my voicemail, it says there is no voicemail. I did a factory reset and followed the quick set up on the first boot. I changed my voicemail service to my google voice and I also tried the T-mobile visual voice service and still cant get rid of the damn notification. I even called the tmo tech support and they couldnt figured it out. When I put my sim card back to my vibrant, it doesnt have the notification there. Any other suggestions?
I had this happen to me a long time ago...I think what I did was reset my voice mail back to t-mobile, then I called and left myself a voice mail...then called in to check my voice mails, and deleted the mail I just left, and the icon went away.
Not sure if it will work for you, but probably worth a try...
yes yes i did the samething
Thanks guys, it worked!
I figured this out this morning too. All i did was leave myself a voicemail and it cleared immediately.

[Q] Suddently unable use GV for voicemails

My phone is setup to use Google Voice for voicemails, but as of a couple days ago VMs are no longer going to GV and instead goes to the standard verizon voicemail.
Now when someone leaves me a voice mail, I get a notification in the notification bar, but I get the standard VM notification, not the GV one and nothing ever shows up in GV. Ive set my phones "voicemail service" setting to "my carrier" and deactivated GV (by dialing *73) and then able to access the Verizon VM via *86. I then tried reactivating GV by dialing *7 then my GV number and uninstalled/reinstalled GV app on my phone, but people are still directed to the verizon VM and not GV.
The only thing Ive changed in the last couple days is Ive applied the wifi prompt hack from here and the Wifi Toggle mod from here (which Ive since run the "return to stock" package).
Im running rooted stock ICS and below is a screenshot of the notification.
Any help is greatly appreciated!
Thanks.
In call settings, is Google voice an option?
Sent from my SCH-I535 using xda premium
There is and it's currently selected.
I have the same problem - callers hear "this voicemail has not been setup" even though my GV greeting is set.
edit - to OP, make sure you've activated your phone number for GV voicemail in the google voice website.
Are the phone and correct number listed in Google Voice settings (online) as having been activated for Google voicemail?
You mentioned using *7GoogleVoiceNumber - isn't it supposed to be *71GoogleVoiceNumber ?
- ooofest
I have had this happen once or twice, each time I would have to dial *71<then your google voice number> and hit the send call button. This basically tells Verizon to forward missed calls to your GV voicemail.
You can also call Verizon and ask them what your call forwarding is set to, and they can fix it there as well.
For what it is worth though, I have been able to use the setup Voicemail feature within Google Voice, it would always come back with some kind of carrier issue.
Try the following 3:
*71 GV #
*90 GV #
*92 GV #
Ive verified Google Voice is configured for voice mails via the web site (which you can see in the 1st screenshot below). Ive also verified my voicemail carrier is set to Google Voice and that it matches my actual google voice number (seen in screenshots 2 and 3).
Ive also dialed the 3 numbers in the previous post (*71, *90, *92 + GV#) and verified voicemails are still being left on verizon. Ill call them tomorrow to verify my phone is in fact fowarding as it should be though.
Finally, just to make sure GV was actually working I also verified that calling my actual google voice number and leaving a voicemail does show the notification on my phone in the GV app.
Really not sure how in the heck this happened, like I said, Ive been using this without issue for months, and it wasnt until a day or two ago that this started happening. Is it possible that either of those hacks/mods applied caused this? I didnt realize until after I applied them that some mods require a deodexed ROM, so wasnt sure if that was the culprit.
Hoping to figure this out rather then revert to an old nandroid backup.
Thanks again all, really appreciate the responses so far.
timofcourse said:
Ive verified Google Voice is configured for voice mails via the web site (which you can see in the 1st screenshot below). Ive also verified my voicemail carrier is set to Google Voice and that it matches my actual google voice number (seen in screenshots 2 and 3).
Ive also dialed the 3 numbers in the previous post (*71, *90, *92 + GV#) and verified voicemails are still being left on verizon. Ill call them tomorrow to verify my phone is in fact fowarding as it should be though.
Finally, just to make sure GV was actually working I also verified that calling my actual google voice number and leaving a voicemail does show the notification on my phone in the GV app.
Really not sure how in the heck this happened, like I said, Ive been using this without issue for months, and it wasnt until a day or two ago that this started happening. Is it possible that either of those hacks/mods applied caused this? I didnt realize until after I applied them that some mods require a deodexed ROM, so wasnt sure if that was the culprit.
Hoping to figure this out rather then revert to an old nandroid backup.
Thanks again all, really appreciate the responses so far.
Click to expand...
Click to collapse
I had this problem too... On my Galaxy Nexus I could just play back my voice mails right through my main phone applications phone log but now with this phone I had to uncheck the box in google voice (on your phone) that says "Voicemail Display" allowing you to view and playback your voicemails from your call log. Soooo, I get all of my notifications now but they are through the google voice app instead of my phone app... Does this make any sense to you cause I am really tired but I tried everything and this was the best option... So uncheck the box for "Voicemail display" in google voice settings on your phone and you should be good to go if that is what you are looking for?? Also you can go right to your account online and make sure it is setup to forward to your gv number... Just go to "My Verizon and then My plans and services and then you will see a image at the top right of the screen saying "I want to" and hit the plus sign and you will see the options for forwarding your number.... Again, hope this helps a little but I don't know how your setup was before so I am just basing it on what my setup is...
shojus said:
I had this problem too... On my Galaxy Nexus I could just play back my voice mails right through my main phone applications phone log but now with this phone I had to uncheck the box in google voice (on your phone) that says "Voicemail Display" allowing you to view and playback your voicemails from your call log. Soooo, I get all of my notifications now but they are through the google voice app instead of my phone app... Does this make any sense to you cause I am really tired but I tried everything and this was the best option... So uncheck the box for "Voicemail display" in google voice settings on your phone and you should be good to go if that is what you are looking for?? Also you can go right to your account online and make sure it is setup to forward to your gv number... Just go to "My Verizon and then My plans and services and then you will see a image at the top right of the screen saying "I want to" and hit the plus sign and you will see the options for forwarding your number.... Again, hope this helps a little but I don't know how your setup was before so I am just basing it on what my setup is...
Click to expand...
Click to collapse
While I didnt really follow the first part of your post, I did try changing forwarding via My Verizon as you mentioned and sure enough, that did the trick! For whatever reason the * commands must not have been working, but all works as it should now.
Thanks!
Yesterday 1 call went to my Verizon voicemail. All the rest went to Google Voice. It was late in the evening (around 6pm est). Working fine this morning. Someone must have pulled the wrong switch again at the mothership.
timofcourse said:
While I didnt really follow the first part of your post, I did try changing forwarding via My Verizon as you mentioned and sure enough, that did the trick! For whatever reason the * commands must not have been working, but all works as it should now.
Thanks!
Click to expand...
Click to collapse
GREAT! Glad I could help somewhat...
JawaH8r said:
Yesterday 1 call went to my Verizon voicemail. All the rest went to Google Voice. It was late in the evening (around 6pm est). Working fine this morning. Someone must have pulled the wrong switch again at the mothership.
Click to expand...
Click to collapse
When I first configured my Verizon line and Android phone for Google Voice (with my Droid Incredible), it turned out that I had to call Verizon to have them properly enable forwarding because the * codes were not working. They said there was a configuration problem with my account, which took a couple levels of Support to eventually fix. So, I guess that means they could accidentally screw up anyone's account after-the-fact, too.
- ooofest

Voicemail Notifacation

First of all I just want to say THANKS to everyone in my last thread. Especially iPWNtehNOOB for the heads up on the replacement program. Got my new phone set up and my poor broken baby goes back today.
Anyway I have dealt with this persistent voice mail notification on all my android phones. For some reason since I use google voice as my voicemail carrier it somehow once ever few months bugs out and ATT thinks I have a VM on their system causing the notification in the banner. The only way I have perm figured out how to remove it is to call ATT and have them clear my VM. If I disable GV and manually go in there are no VMs in my inbox. And all my GV voicemails are already read.
I can go into the dialer/phone setting and clear the cache and info in them but that only removes it temp.
Anyone else ever get this, is there a way to really get rid of it?
It will even travel across phones as I was using my old S4 for the past week and it popped up as soon as I turned it on.
Thanks

Stuck Voicemail Notification

Hi all,
I have an issue where my voicemail icon remains in the notification bar, even though I do not have an actual voicemail. I've gone through the ring around with sprint and have tried:
- Clearing Data in the Phone app - this resolves the issue until a reboot
- Sprint saw a message in my VM inbox which they cleared. Immediately the notification went away. After a reboot, it came back
- Sprint re-provisioned my VM. Immediately the notification went away. After a reboot, it came back
- I requested my VM mailbox to be deleted. Immediately the notification went away. After a reboot, it came back
I'm at a loss... has anyone encountered this? Sprint claims this is a known issue with the S8.
I have an unlocked version on Sprint. At this point, I do not have a Sprint Voicemail box, and am using integrated Google Voice.
Thanks!
-SkywayEx1403
I have the same problem on an unlocked S8 with Sprint. I have reprovisioned the phone, but it has no visual vm app, so I am using youmail, which is pretty cool and free.
It doesn't come back unless I reboot or refresh the network.
The one solution I have not tried is leaving myself a vm, or not taking a call, and then clearing that vm, which purportedly worked with older phones and android versions. My S5 would often restore a vm notification after a reboot.
I can confirm that once you get a vm, and delete it through the vm phone routine, the notification goes away, permanently. At least for me it did.
If this works for somebody, i used it in Mexico with Telcel as carrier and a Galaxy S8. I had canceled the option of voice messages with the carrier, but i ALWAYS had the icon showing as if i had a voice message, dealed with that for months just closing it from settings/apps/Phone, then after months with that bugging me. I decided to contact the carrier, they said they couldn't do anything cause i cancelled the service, then i asked.. ok then please activate it again which they did, i registered my name, welcome message as if i was gonna use it... and then the icon dissapeared!!.. i immediatly contacted them to cancel the service again and voilá! the icon finally has gone.
This was finally a permanent solution, hope this can he helpful,
After the Oreo update, force stopping the phone app no longer clears the VM notification. Annoying as hell.

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