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Fuze doesn't receive calls

I've been having a problem with my Fuze randomly not being able to receive text messages or calls.
Sometimes when people call, they say it rings twice and goes to voice mail. All the while, I never hear anything or get a notification. This happened once after I texted someone to call me when they get a chance. They tried 3 times and then texted me back to say that they were getting sent to voice mail. I didn't get notification for either until after I called this person myself 20 minutes later. Right when the call connected, I got notification of a new text message.
Another time, somebody was calling me for 3 days. I didn't know he was trying to reach me until he finally left a voice mail and I got the notification for that (no missed call notifications).
I called AT&T and their tech support did some tests (called my phone) but since it isn't reproducible 100% of the time, they couldn't offer any explanation.
This isn't a bars/signal issue either as this is occurring in the same spot where my Tilt would always receive calls fine.
Has anyone else seen this?

I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.

8notime said:
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
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Did you get a Fuze when you switched? Has that worked better for you? I'm still within my 30 days, so I'm debating exchanging it or just returning it and giving up.

I'm having the same problem. I did a quick search and found this;
This AT&T Forum Post
I tried the workaround and haven't had a chance to really test it yet though. I also noticed a few other settings in there that might have accounted for it.
One selection inside the phone settings had to do with whether calls went to voicemail when you're "Unavailable" or "Busy." I'm not familiar enough with the phone to know when it might tag me as either one so I unchecked both and I'm going to recreate my missed calls this morning.
Someone called after the phone had been sitting on my desk all night so I thought maybe it thought I was "Unavailable" due to inactivity (I dunno, I'm winging it) so I'm letting it idle for a few hours and getting a call later to see what happens.
Incidentally I have the exact same problem, no call coming in, but then I get the voicemail message after I try calling someone.

Unless I'm misunderstanding your point, "Unavailable" just means that your phone is switched off or out of signal, and "Busy" means you are already in a call. It's nothing to do with the behaviour or features of the phone.
Cheers,
Steve.

Yeah, I'm wondering if the phone is becoming "Unavailable" for some other reason than me being out of range. I have full bars in the house and that's where this all happened.
I've noticed, too, that I didn't get any email (I have it set to check every hour, even hit send/receive after someone told me they sent me something and it still didn't find it until I sent a second email to myself from another address)
Again, I don't know much about phones but it almost seems like the phone has bars but drops off the network for accepting calls/messages until you do something to activate the system again... or something. I dunno, just speculating.

Last week I went in and exchanged my Fuze for a new one since it was still within the 30 days. Up until tonight, I thought the problem was fixed. I was chatting with my wife over IM and she told me that she tried to call but that it just went to voicemail. I asked her to call back and leave a voicemail to see if it would notify me. I also asked her to send me a text. I didn't get notification for either. I checked my data connection by starting up Opera and going to a few sites. So I know that I had a verifiable connection to the network. I called my voicemail and checked the message I knew that she had left. Only after I made the call did I get notifications for the text messages I had missed. I never got any notification for the voicemail or missed calls.
Unfortunately, it seems this is a problem that isn't related to individual hardware as this is my 2nd phone with the same problem. I've also replaced my SIM card since a salesperson at an AT&T store suggested that it might help. I'm running the stock AT&T ROM minus the bloat, so it's not a custom ROM issue either. At this point, I'm not sure what I should do.
The only other thing I can think of that makes me unique is that I currently reside in Washington state but my number is one that I had ported from California. Is there anything about you're (skyau) situation that makes you unique?

Well the same thing happened again tonight. I received text messages 10 minutes late and I didn't get a voicemail notification until I initiated a call. As much as this sucks, I'm hoping it will stay this consistent so that I can have tech support replicate the problem and then try and fix it.

You may have a problem with your phone number. I'd try changing it.

Have you had experience with a problem like this? Is the phone number really the issue?
If that's what the problem actually is, I'm willing to get a new number. But I don't want to change it just to check and see if that fixes it.

same problem! Really pissing me off I just lost a important job because of this issue a few moments ago! Is everyone running a stock rom? I tested a few, now back to stock no apps nothing trying to find this gremlin WTF!

I'm running stock ROM without the bloat.
I exchanged my Fuze (I'm now on my 3rd) on Saturday and changed my phone number yesterday. I'm waiting to see if the issue happens again. If it does, I'll probably do stock ROM, all the bloat, no apps. If there are still problems, I'll probably try different ROMs.
I was able to get AT&T tech support on the line when the problem was occurring luckily. We went through his battery of tests and he verified that there was a problem. It would seem that the phone forgets/loses it's connection to the towers/network. Notifications (calls, texts, voicemails) aren't received until after the phone remembers/reconnects to the network. It remembers/reconnects when you initiate a call or send a text (essentially require the phone to use the network).
The tech told me that as far as he could tell, it was a hardware issue and that I should exchange my phone. So I'm on number 3 now and hoping for the best. I changed my number because I've been in a different state for 2 years and I had no ties to previous area code. So I figured now was as good a time as any to get a full fresh start (phone/number/SIM).
That sucks about losing the job.

Bump, I just realized a few moments ago that my phone rings once and then it says missed call, i always assumed they called me and then hung up after one ring in case i was in class or i was busy so that i could call them back. this is not the case? Also a few cases a call will drop every now a then... is this due to the radio rom i flashed? typical symptoms of a incompatible radio for a specific location? I'm using the .25.35 blackstone radio in ithaca, ny.

Having the same issue. Phone is asleep, then alerts me to a VM. Missed call doesn't show up in missed call list.
Really pissing me off and I think is responsible for my issues with Slide2Answer somehow.

The only time I have missed calls is because of MSVC. If someone calls and it is private or unknown, it will not ring. If it is somebody in my phone book or who doesn't have a private number, the phone will ring.
So I turned MSVC off and the private callers and the unknown callers will ring in.

it happens to me sometimes as well sometimes the d pad area will flash but i cant answer and it wont appear on screen then it wont say missed call.
sometimes if i try to hit the dial button it will also drop connection and instantly pick it up again
annoying but not a huge problem for me
and of course not on stock rom

S5 wont Ring on incoming calls?

I can do everything else on it. Text, Place calls, receive text and emails, surf the web. It won't ring calls are going to voicemail. I got a replacement phone from best buy. I have spent 2+ hours with sprint CS resetting and upgrading everything. I'm coming from a S4 that has been wiped.
Has anyone else had this issue? Fix?
Thanks
Phone is completely stock.
Have tried:
Battery Pull
Update Profile, PRL, System update
Did the ##72786# "refresh"
HELP!

Had the same issue where my phone wasn't ringing on calls received. The ##72786# refresh fixed it for me. Has not happened again.

Yeah, i thought maybe I was imagining it but i had like 2 calls go to voicemail from a roadside assistance company i was waiting for call from last night. Thought it was odd but now you say your experiencing it too.

CeloCRF said:
Had the same issue where my phone wasn't ringing on calls received. The ##72786# refresh fixed it for me. Has not happened again.
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What is the ##72786# refresh? I searched for it but came up empty.

AdRock02gt said:
What is the ##72786# refresh? I searched for it but came up empty.
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It resets the provisioning on the phone and forces it to re-download the activation settings. Aka kinda like a re-provision.

I'm having the same problem, but only when connected to LTE. Have you tried turning off LTE and seeing if you can get calls? Maybe we have the same issue with our phones/area.

same issue
It's been a while so I assume you resolved the issue.
I have the same issue. Switch to CDMA fixes the issue but then I have no LTE. tried the phone reprovision code. It worked but then stopped working after 1 call.

Same stupid issue
I have this issue and would really appreciate it if someone could share the secret to getting incoming calls.

Issue is with the service provider. In my case Sprint. Turning off Wi-Fi calling and Wi-Fi helps but CDMA only mode for places where there's only 1 to 2 bars for LTE Spark is the solution for now. Call up your provider and let them know about your issue.

Can't receive calls on honor 6 x

Hey does anybody else have problems receiving calls from honor 6x? I can call and and text but can't receive calls. The caller hears the phone ring and then go to Voice mail but my phone doesn't even ring.

Are you using Jio, VoLTE or something like that to make calls?

Javiermd said:
Hey does anybody else have problems receiving calls from honor 6x? I can call and and text but can't receive calls. The caller hears the phone ring and then go to Voice mail but my phone doesn't even ring.
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sometimes just restarting the phone fixes these kind of unexpected problems

RedSkull23 said:
Are you using Jio, VoLTE or something like that to make calls?
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No I'm using my local provide here in Belize Belize Telemedia Limited.

SRI HARI RAJAN said:
sometimes just restarting the phone fixes these kind of unexpected problems
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Yes I already tried restarting as well as blocking all call forwarding and still no luck I'm wondering if it might be a problem with the update I presently have EMUI 5. 0.1

Javiermd said:
No I'm using my local provide here in Belize Belize Telemedia Limited.
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It has been always like that from beginning, or it started recently?

RedSkull23 said:
It has been always like that from beginning, or it started recently?
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Recently, it has gotten progressively worst to zero calls now.

Javiermd said:
Recently, it has gotten progressively worst to zero calls now.
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You did some modifications on your device (like roor, xposed, other mods...)?

RedSkull23 said:
You did some modifications on your device (like roor, xposed, other mods...)?
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No just got normal updates from the company

Javiermd said:
No just got normal updates from the company
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Last; updates went always fine? It's the only one issue that you've encountered?
Anyway, did you ever took in consideration the idea of backup all your important data and factory reset it..?

Honor 6X not ringing
Javiermd said:
Hey does anybody else have problems receiving calls from honor 6x? I can call and and text but can't receive calls. The caller hears the phone ring and then go to Voice mail but my phone doesn't even ring.
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I'm having the same problem - just this past week. I'm missing very important phone calls as well and I can't figure out why. My setting show that the ringtone volume is all the way up. It's not on silent. Have you gotten yours fixed?

I'm having the exact same problem. It's random so you wouldn't know that you're missing a call until much later when you restart the phone. I just missed an interview call yesterday and had to email the interviewer to try again after restarting my phone ... this is disastrous.

I'm also having the same problem how do I get it fixed

Not sure if I have the same problem. I can't receive calls and text after the phone idle for approx 2hrs. Launching dialer doesn't help. I factory reset it twice and no help. I discover placing a call will make it, or reboot. Still looking into it. Testing my SIM on another phone in the mean time.

e20140 said:
Not sure if I have the same problem. I can't receive calls and text after the phone idle for approx 2hrs. Launching dialer doesn't help. I factory reset it twice and no help. I discover placing a call will make it, or reboot. Still looking into it. Testing my SIM on another phone in the mean time.
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I've exactly the same problem that you discribe, but for me it's after 5 minutes idle... I've tested my SIM in another phone (iphone 5c) and the problem persist so it's mayby a problem with the Mobile network operator or the SIM card.

Also experiencing the same issue as well. Thought it was because I was connected to wi-fi at home and calls go straight to voicemail from what callers are telling me.

same here - no incomming calls seemingly at random
Looks like I'm a bit late to the party but I'm still trying to figure this out too. It seems to happen at my house, not sure if it happens other places or not. I also have noticed when i try to make an outgoing call my 4g disappears. Perhaps its not making or receiving calls for whatever reason through the 4g tower / band? I'm just now testing with 4g off but remaining on my home wifi. Annoying for sure. I've been happy with the 6x and hope its not a device specific problem.

I just found this thread after being fed up with this phone. My guess with why this happen is because the phone sleeps. I noticed that whenever Im not using the phone, like when I sleep or when Im working on the computer, it's when I don't receive calls or get delayed messages. It's not just SMS as well, it's other messaging apps too.. My current fix right now, is to send myself a text message, right after I wake up or after I havent touched the phone in a while, and then the messages starts to roll in. If any one of you guys find a better solution, please do let me know, cause this is very frustrating.

I'm having the same problem as so many others with my Honor 6 randomly not ringing. I've tried restarting, testing SIM card, replacing SIM card, "waking it up" periodically. Nothing works. I have both personal and a Google Voice business lines coming through my phone. I'll hear it ring on my computer, but not my phone for about 50% of the incoming business calls. Personal calls I just miss.
Has anyone had any luck with a solution, other than dumping it and buying a new phone? I keep thinking it must be some setting that's set wrong.

Verizon incoming call issue. Anybody else?

I am on Verizon and have CDMA-Less profile enabled. However, my incoming calls (and some outbound calls) are often not working. What i mean by this is that I hear the person on the other end of the line as garbled noise, not necessarily static, but more just jumbled electronic noises. The other person says I sound fine. Hanging up and calling back doesn't resolve the issue. If i voice call over Duo it works. Running latest 9.5.11 and the update still didn't solve the issue. This doesn't occur all of the time, but it is more often than not.

I see no one has replied and my reply won't be much help but let you know I've had my OP7 pro since release on Verizon with no issues at all after the CDMA less setting. Possibly toggle on and off the air plane mode after it happens and try the call back. Just a shot maybe.

Try calling Verizon and get them to sync the account. There might be some configuration error on the billing/technical side. I've seen this work for a couple people who described the same issue you are currently having.

Just an update. I went to Verizon and had a new SIM installed. Did a couple test calls using the phones there without issue. Attempted calling my wife and issue sprung up again calling her S10+. Tested calling their S10+ in the store without issue. Tried calling wife again and had the same problem.
Later went to another Verizon store and could not duplicate the problem, but switched her SIM card anyway.
Did a little research on the S10+ and it seems the problem may be related the phone set to Global vs. LTE/CDMA. Changed her setting to LTE/CDMA and haven't had the issue happen. Calls also seem to sound better too when i call her.
Very strange all around.

I received a call with a recording of my girlfriend and I talking...

I received a call while I was working, I could not answer. I could not answer because I was busy working. I didnt want to answer because I did not know the number. Not being able to answer, the caller left a voicemail. Which turned out to be a blessing in disguise because Im still able to listen to it via voicemail. If I were to have answered I would have thought someone butt dialed me and thought nothing of it and hung up. But after listening to it, I realized that it was my voice and hers.
At first I thought maybe my girlfriends apartment was bugged for whatever reason. The people shes renting from are very reputable. So we went and checked everywhere. Nothing. However, I thought to myself how would they get MY phone number if it is not affiliated in any way to her apartment or where she lives.
So that leads me to think that something may be on my phone. I have since factory reset my phone. The crazy thing about this whole situation is that the conversation that was recorded was from TWO DAYS ago. Who has my number? How are they able to record me? Do I just wait to see if I receive another call? I wont be putting any sensitive information on the device for fear of it being compromised. If I do get another call, Ive already decided Im destroying this one and buying another phone.
I never opened any weird emails. Never downloaded any weird apps. Never opened any links in any received texts. Im on Android 10 on a One Plus 7.
Any input would be greatly appreciated.

here's a possibility - you and your girlfriend were talking and then you butt-dialed someone and it went to their voicemail. That person decided to call you and playback the voicemail. Look in your call log for an outgoing call that you don't recognise at the time of your conversation with your gf.

lightstream said:
here's a possibility - you and your girlfriend were talking and then you butt-dialed someone and it went to their voicemail. That person decided to call you and playback the voicemail. Look in your call log for an outgoing call that you don't recognise at the time of your conversation with your gf.
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I hadnt thought of that, I checked the records, and there was no butt dial. I called the number that called me and it said it was no longer in service. Looking at the records on my cell providers site and there was no record of that number ever calling me. Which leads me to believe it was spoofed.