Hey does anybody else have problems receiving calls from honor 6x? I can call and and text but can't receive calls. The caller hears the phone ring and then go to Voice mail but my phone doesn't even ring.
Are you using Jio, VoLTE or something like that to make calls?
Javiermd said:
Hey does anybody else have problems receiving calls from honor 6x? I can call and and text but can't receive calls. The caller hears the phone ring and then go to Voice mail but my phone doesn't even ring.
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sometimes just restarting the phone fixes these kind of unexpected problems
RedSkull23 said:
Are you using Jio, VoLTE or something like that to make calls?
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No I'm using my local provide here in Belize Belize Telemedia Limited.
SRI HARI RAJAN said:
sometimes just restarting the phone fixes these kind of unexpected problems
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Yes I already tried restarting as well as blocking all call forwarding and still no luck I'm wondering if it might be a problem with the update I presently have EMUI 5. 0.1
Javiermd said:
No I'm using my local provide here in Belize Belize Telemedia Limited.
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It has been always like that from beginning, or it started recently?
RedSkull23 said:
It has been always like that from beginning, or it started recently?
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Recently, it has gotten progressively worst to zero calls now.
Javiermd said:
Recently, it has gotten progressively worst to zero calls now.
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You did some modifications on your device (like roor, xposed, other mods...)?
RedSkull23 said:
You did some modifications on your device (like roor, xposed, other mods...)?
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No just got normal updates from the company
Javiermd said:
No just got normal updates from the company
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Last; updates went always fine? It's the only one issue that you've encountered?
Anyway, did you ever took in consideration the idea of backup all your important data and factory reset it..?
Honor 6X not ringing
Javiermd said:
Hey does anybody else have problems receiving calls from honor 6x? I can call and and text but can't receive calls. The caller hears the phone ring and then go to Voice mail but my phone doesn't even ring.
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I'm having the same problem - just this past week. I'm missing very important phone calls as well and I can't figure out why. My setting show that the ringtone volume is all the way up. It's not on silent. Have you gotten yours fixed?
I'm having the exact same problem. It's random so you wouldn't know that you're missing a call until much later when you restart the phone. I just missed an interview call yesterday and had to email the interviewer to try again after restarting my phone ... this is disastrous.
I'm also having the same problem how do I get it fixed
Not sure if I have the same problem. I can't receive calls and text after the phone idle for approx 2hrs. Launching dialer doesn't help. I factory reset it twice and no help. I discover placing a call will make it, or reboot. Still looking into it. Testing my SIM on another phone in the mean time.
e20140 said:
Not sure if I have the same problem. I can't receive calls and text after the phone idle for approx 2hrs. Launching dialer doesn't help. I factory reset it twice and no help. I discover placing a call will make it, or reboot. Still looking into it. Testing my SIM on another phone in the mean time.
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I've exactly the same problem that you discribe, but for me it's after 5 minutes idle... I've tested my SIM in another phone (iphone 5c) and the problem persist so it's mayby a problem with the Mobile network operator or the SIM card.
Also experiencing the same issue as well. Thought it was because I was connected to wi-fi at home and calls go straight to voicemail from what callers are telling me.
same here - no incomming calls seemingly at random
Looks like I'm a bit late to the party but I'm still trying to figure this out too. It seems to happen at my house, not sure if it happens other places or not. I also have noticed when i try to make an outgoing call my 4g disappears. Perhaps its not making or receiving calls for whatever reason through the 4g tower / band? I'm just now testing with 4g off but remaining on my home wifi. Annoying for sure. I've been happy with the 6x and hope its not a device specific problem.
I just found this thread after being fed up with this phone. My guess with why this happen is because the phone sleeps. I noticed that whenever Im not using the phone, like when I sleep or when Im working on the computer, it's when I don't receive calls or get delayed messages. It's not just SMS as well, it's other messaging apps too.. My current fix right now, is to send myself a text message, right after I wake up or after I havent touched the phone in a while, and then the messages starts to roll in. If any one of you guys find a better solution, please do let me know, cause this is very frustrating.
I'm having the same problem as so many others with my Honor 6 randomly not ringing. I've tried restarting, testing SIM card, replacing SIM card, "waking it up" periodically. Nothing works. I have both personal and a Google Voice business lines coming through my phone. I'll hear it ring on my computer, but not my phone for about 50% of the incoming business calls. Personal calls I just miss.
Has anyone had any luck with a solution, other than dumping it and buying a new phone? I keep thinking it must be some setting that's set wrong.
Related
Hello,
So I seem to have issues with my phone calls on both the CM 7 Nightlys, and CM 6.1.2 RC2. Sometimes (multiple times a day) when I go to dial a number, it will say "dialing" but the ringtone never actually dials out. Also sometimes when I go to call it just cancels out of it and says call ended. When ever this happens, i try again several min. later and it works just find. So the problem seems to be intermittent.
Also, I have my phone set up with google voice forwarding and voice mail. I do not make phone calls from it. However, sometimes when people call me, they say that my phone rings before going to voice mail. However, my actual phone does not get the call. This doesnt happen every time, but it does happen often. Ill get a notification from google voice about a missed call, but will have never revieced the call in the first place.
Is anyone else have this problem? Or maybe I have a setting all out of whack or something?
Thanks
I have the same exact problem on my stock phone. Incoming calls will work even though outgoing will not.
Change your sim card.
sk337sk337 said:
Change your sim card.
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I have already tried that.
I have tried that as well..
Im wonder if my having any of my forward when busy etc. settings affect this.. Right now they are all set to forward to my google number, which in tern is the number that the phone itself is linked with on google voice. What should these settings be?
It is so frustrating seeing how many calls I miss\dont recieve because of this.
Hey everyone, I just got my One S yesterday and found out last night that the incoming phone calls aren't coming through. I can receive and send text message and make outgoing calls. Any idea if this is a problem with the phone or maybe a t-mobile outage?
OneSnoob said:
Hey everyone, I just got my One S yesterday and found out last night that the incoming phone calls aren't coming through. I can receive and send text message and make outgoing calls. Any idea if this is a problem with the phone or maybe a t-mobile outage?
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Why don't you call the store you got it from or call C.S you just got it so anything wrong with it could be handled with them. Have you tested it yourself calling from another phone?
djdant said:
Why don't you call the store you got it from or call C.S you just got it so anything wrong with it could be handled with them. Have you tested it yourself calling from another phone?
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I just realized that wifi calling works. I also just called t-Mobile and after 30 minutes of diagnostics they told me that there is a network outage for new activations. Since it took them so long to figure out there is a network outage, I think they are full of it.
Are you still having this issue?
My wife just emailed me saying she was trying to call me but the call wasn't going through.
I was immediately getting calls when I changed my SIM yesterday...
fortyoneacres said:
Are you still having this issue?
My wife just emailed me saying she was trying to call me but the call wasn't going through.
I was immediately getting calls when I changed my SIM yesterday...
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When I first turned the phone on and called to activate my new SIM, tmobile made a test phone call to my new phone and everything worked fine. But now that I think about it, I think wi-fi calling was active at the time. I haven't received any calls today so not sure if the issue is still there.
This happened to me when switching telco, I got a SMS from new operator with a date but no time when my number would be ported. On that day I could make calls and send SMS but not get any calls. Turns out my number had been ported to new telco without me realizing this (I was still using my old SIM since it seemed to work to me.) After changing to new SIM everything was fine. All of this was on a desire though so might not apply to you ofc
frdd said:
This happened to me when switching telco, I got a SMS from new operator with a date but no time when my number would be ported. On that day I could make calls and send SMS but not get any calls. Turns out my number had been ported to new telco without me realizing this (I was still using my old SIM since it seemed to work to me.) After changing to new SIM everything was fine. All of this was on a desire though so might not apply to you ofc
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Yep, just got a new SIM card and everything is fine.
OneSnoob said:
Yep, just got a new SIM card and everything is fine.
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Update: The phone worked for 24 hours and now is back to not receiving phone calls. Anyone else experiencing these problems?
OneSnoob said:
Update: The phone worked for 24 hours and now is back to not receiving phone calls. Anyone else experiencing these problems?
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Sounds like you have a bad phone, call CS or take it back and demand a replacement.
Sent from my myTouch_4G_Slide using xda premium
Calls not coming through - possible solution
I had this problem when I first got it.
First under settings->call->Use Internet calling - make sure you select Only for Internet calls.
Now go to wifi and make sure you are connected to a Wi-Fi network - then click the More menu listed under Mobil Network (three dots). If you have wifi calling enabled, go to Wi-Fi Calling Settings->Connection Preferences and select Cellular Preferred - otherwise you won't be able to make calls when not near a Wi-Fi.
Hope this helps - it took me forever to track it down!
no99sqrd said:
I had this problem when I first got it.
First under settings->call->Use Internet calling - make sure you select Only for Internet calls.
Now go to wifi and make sure you are connected to a Wi-Fi network - then click the More menu listed under Mobil Network (three dots). If you have wifi calling enabled, go to Wi-Fi Calling Settings->Connection Preferences and select Cellular Preferred - otherwise you won't be able to make calls when not near a Wi-Fi.
Hope this helps - it took me forever to track it down!
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The problem is i can make calls, just can't receive them. I don't think it's the phone as when people call me it goes to an automated message saying i'm not on the network. Even my voicemail doesn't work.
My wife got a GS8 on release day and over the last week or so, an issue has started to pop up. She'll get a call and go to answer it, but when she does, it acts as if she declined the call. It seems like this only happens when people from other carriers or land lines call her. She also has noticed that when talking to some people, it will hang up on them at almost exactly the 8min mark on the call. When i call or people at the Sprint Stores call, it answers just fine. We've done a factory reset and that hasn't fixed anything.
Has anybody else experienced this issue, and if so, have you found a fix for it?
its an issue with the caller id app update. On one model I had to go into apps under settings and remove the old caller id app vers 1.????. then go into new caller id app vers 6.????? and clear its cache and memory. Then complete a reset prl and profile (for sprint phones). Finally reboot and issue was resolved.
Unable to receive calls on Sprint and S8 device
thelungmeister said:
My wife got a GS8 on release day and over the last week or so, an issue has started to pop up. She'll get a call and go to answer it, but when she does, it acts as if she declined the call. It seems like this only happens when people from other carriers or land lines call her. She also has noticed that when talking to some people, it will hang up on them at almost exactly the 8min mark on the call. When i call or people at the Sprint Stores call, it answers just fine. We've done a factory reset and that hasn't fixed anything.
Has anybody else experienced this issue, and if so, have you found a fix for it?
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Hey,
Did you find a solution to this ?
I am still facing this problem.
Thanks,
Sourabh
Hello!
I have a ZTE Axon 7 running Android version 7.1.1.
Starting about 2 weeks ago, I have cannot hear a ringing tone when placing an outgoing phone call. However, the call will connect and then I cant have a normal phone call with the other side.
Incoming calls work just fine.
I have tried disabling Google OK, disabling WiFi Calls, disabling Voice over LTE, turning off bluetooth. None of those helped.
Any suggestions?
Thanks in advance!
rlee888 said:
Hello!
I have a ZTE Axon 7 running Android version 7.1.1.
Starting about 2 weeks ago, I have cannot hear a ringing tone when placing an outgoing phone call. However, the call will connect and then I cant have a normal phone call with the other side.
Incoming calls work just fine.
I have tried disabling Google OK, disabling WiFi Calls, disabling Voice over LTE, turning off bluetooth. None of those helped.
Any suggestions?
Thanks in advance!
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I'm experiencing the same thing. Don't know how to fix it, though.
wuziq said:
I'm experiencing the same thing. Don't know how to fix it, though.
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Since my last post, I found online on Reddit that several people using Google Voice on the T-Mobile Network are having this same issue. Google actually responded saying that it is a problem on their end and that nothing can be done on our end to fix this issue.
Hope this helps!
It's a common issue.:crying:
Using the device on T-Mobile. Sometimes I'll just get a voice mail notification - without the phone ever ringing. Tested from a desk phone, and sure enough it goes right to voice mail without ever ringing. If I make a call outbound from the Zenfone 6, it will always work. Then I'm able to receive calls for an unknown amount of time. I can reboot and get calls after the reboot, but they will eventually randomly stop.
SMS also come though delayed by hours. For instance someone sends a SMS my way at 2pm, I'll get it at about 4pm. If I send a SMS out bound, I then instantly get all the inbound ones.
Anyone know if I need to whitelist something in battery optimization? So far the Zenfone isn't really good at being a phone. - great at everything else though.
Check your apn settings I think I had to update the default to whatever BYOD APN settings are for T-mobile see if it helps you
Also had this issue on T-Mobile. If APN settings don't fix it, I'd go to Auto-start Manager in Settings > Battery > PowerMaster and allow your messaging apps to run.
For me, I'd get SMS messages only when my screen was on, and some weren't received from contacts, like it shuts the apps off after not using them.
Same here. I'm about to switch providers because of this. What rom are y'all using? I'm on LineageOS 16. @wreid23 can you post your APN settings?
Tried unoptimizing all the messaging related apps, no effect.
progman32 said:
Same here. I'm about to switch providers because of this. What rom are y'all using? I'm on LineageOS 16. @wreid23 can you post your APN settings?
Tried unoptimizing all the messaging related apps, no effect.
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Im on vanilla with rooted boot img
APN SETTINGS:
https://support.t-mobile.com/docs/DOC-2090
So I found that if I turn off WiFi calls come right through. I don't know what the fix is, but I guess that's my work around.
TopHATTwaffle said:
So I found that if I turn off WiFi calls come right through. I don't know what the fix is, but I guess that's my work around.
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I've found the same to be true for me. Wi-Fi connection prevents calls from coming in. I can dial out just fine.
This is extremely strange since this phone is not even Wi-Fi calling certified and it's not even a feature. This has been my biggest issue with the phone so far because you never know if you miss a really important call.
enkryptik said:
This has been my biggest issue with the phone so far because you never know if you miss a really important call.
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I purchased a OnePlus 7T for this reason. Can't use this device anymore after getting flack at work for missing and oncall issue due to the phone not ringing because I left wifi on.
If you're having the same issues feel free to comment here:
https://zentalk.asus.com/en/discussion/15698/calls-not-received-texts-delayed
Redhawk2000 said:
If you're having the same issues feel free to comment here:
https://zentalk.asus.com/en/discussion/15698/calls-not-received-texts-delayed
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Asus denies the phone could be the problem (despite the phone obviously being the only variable). I replied to that thread anyway, with my experience of similar lost calls on a Moto x4 with Wi-Fi calling enabled. Maybe it'll give some engineer at Asus a push in the right direction...
if any of you are rooted there is an alternative for now to enable volte and vowifi: https://forum.xda-developers.com/rog-phone-2/how-to/guide-enabling-volte-vowifi-v2-t4028073
TopHATTwaffle said:
I purchased a OnePlus 7T for this reason. Can't use this device anymore after getting flack at work for missing and oncall issue due to the phone not ringing because I left wifi on.
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I'm having the issue with T-Mobile 7T Pro, when I got the permanent unlock approval and switched to Mint Mobile sim is when calls went to voice mail, have you found a solution yet? Phone works fine if I use T-Mobile sim, but Mint Mobile sim in the 7T Pro is when the calls go to voice mail and text don't go out, if I put the Mint mobile sim into a Pixel XL all is fine. When I had to quit Mint Mobile becasue of this and go back to T-Mobile on prepaid again, all worked well.
The zenfone 6 is getting volte with the android 11 update so hopefully that fixes this issue
Sent from my ASUS_I01WDX using Tapatalk