[Completed] [Q] HTC One M8 can't make or receive calls - XDA Assist

I'm rooted, running stock Lollipop Sense 6.0 software number 4.28.502.1
I can send and receive texts with no problem.
Whenever I try to dial a number the call immediately ends without even a dial tone. Whenever I get a call, I have no option to answer the phone, I receive no notification of an incoming call or of a missed call. In fact the only way I even know someone tried to call me at all is because YouMail sends me an email letting me know a voicemail was left.
Some background: I had been using the module/app "Blacklist" with the Xposed Framework for about 3 weeks. It had been working fine, without a hitch, in blocking 3 numbers from calling me. I don't know that this is the app that has caused the problem, but it has root permissions to end all calls prematurely and I had it in the settings to leave no notifications when it blocked a call from a number on my blacklist. So I figured that might be the best place to start.
First, I checked "Do Not Block Calls" w/in Blacklist, rebooted my phone, but nothing changed.
Then I unchecked the box next to its module in Xposed, rebooted, but nothing changed.
Then I uninstalled the module/app all together, rebooted, but nothing changed.
Then I did a system restore from 4 weeks ago but nothing changed.
So finally I did factory data reset...and still, nothing has changed.
SIM: Could it be the SIM card? I haven't physically done anything to it. And would it let me still send and receive texts but not calls? I've downloaded a basic SIM info app from the Play Store and everything seems to look normal. Regardless, I bought a cheap unlocked Blu phone from Amazon which should arrive May 30, 2015, so I'll pop my SIM into that and see if it lets me make calls.
If you have any ideas or can help me at all, I'd greatly appreciate it.

Hi, thank you for using XDA Assist. The best place to get information on your device is in it's specific forum here, http://forum.xda-developers.com/htc-one-m8 For your specific question try asking here, http://forum.xda-developers.com/htc-one-m8/help/help-thread-htc-one-m8-questions-t2897783

Related

Fuze doesn't receive calls

I've been having a problem with my Fuze randomly not being able to receive text messages or calls.
Sometimes when people call, they say it rings twice and goes to voice mail. All the while, I never hear anything or get a notification. This happened once after I texted someone to call me when they get a chance. They tried 3 times and then texted me back to say that they were getting sent to voice mail. I didn't get notification for either until after I called this person myself 20 minutes later. Right when the call connected, I got notification of a new text message.
Another time, somebody was calling me for 3 days. I didn't know he was trying to reach me until he finally left a voice mail and I got the notification for that (no missed call notifications).
I called AT&T and their tech support did some tests (called my phone) but since it isn't reproducible 100% of the time, they couldn't offer any explanation.
This isn't a bars/signal issue either as this is occurring in the same spot where my Tilt would always receive calls fine.
Has anyone else seen this?
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
8notime said:
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
Click to expand...
Click to collapse
Did you get a Fuze when you switched? Has that worked better for you? I'm still within my 30 days, so I'm debating exchanging it or just returning it and giving up.
I'm having the same problem. I did a quick search and found this;
This AT&T Forum Post
I tried the workaround and haven't had a chance to really test it yet though. I also noticed a few other settings in there that might have accounted for it.
One selection inside the phone settings had to do with whether calls went to voicemail when you're "Unavailable" or "Busy." I'm not familiar enough with the phone to know when it might tag me as either one so I unchecked both and I'm going to recreate my missed calls this morning.
Someone called after the phone had been sitting on my desk all night so I thought maybe it thought I was "Unavailable" due to inactivity (I dunno, I'm winging it) so I'm letting it idle for a few hours and getting a call later to see what happens.
Incidentally I have the exact same problem, no call coming in, but then I get the voicemail message after I try calling someone.
Unless I'm misunderstanding your point, "Unavailable" just means that your phone is switched off or out of signal, and "Busy" means you are already in a call. It's nothing to do with the behaviour or features of the phone.
Cheers,
Steve.
Yeah, I'm wondering if the phone is becoming "Unavailable" for some other reason than me being out of range. I have full bars in the house and that's where this all happened.
I've noticed, too, that I didn't get any email (I have it set to check every hour, even hit send/receive after someone told me they sent me something and it still didn't find it until I sent a second email to myself from another address)
Again, I don't know much about phones but it almost seems like the phone has bars but drops off the network for accepting calls/messages until you do something to activate the system again... or something. I dunno, just speculating.
Last week I went in and exchanged my Fuze for a new one since it was still within the 30 days. Up until tonight, I thought the problem was fixed. I was chatting with my wife over IM and she told me that she tried to call but that it just went to voicemail. I asked her to call back and leave a voicemail to see if it would notify me. I also asked her to send me a text. I didn't get notification for either. I checked my data connection by starting up Opera and going to a few sites. So I know that I had a verifiable connection to the network. I called my voicemail and checked the message I knew that she had left. Only after I made the call did I get notifications for the text messages I had missed. I never got any notification for the voicemail or missed calls.
Unfortunately, it seems this is a problem that isn't related to individual hardware as this is my 2nd phone with the same problem. I've also replaced my SIM card since a salesperson at an AT&T store suggested that it might help. I'm running the stock AT&T ROM minus the bloat, so it's not a custom ROM issue either. At this point, I'm not sure what I should do.
The only other thing I can think of that makes me unique is that I currently reside in Washington state but my number is one that I had ported from California. Is there anything about you're (skyau) situation that makes you unique?
Well the same thing happened again tonight. I received text messages 10 minutes late and I didn't get a voicemail notification until I initiated a call. As much as this sucks, I'm hoping it will stay this consistent so that I can have tech support replicate the problem and then try and fix it.
You may have a problem with your phone number. I'd try changing it.
Have you had experience with a problem like this? Is the phone number really the issue?
If that's what the problem actually is, I'm willing to get a new number. But I don't want to change it just to check and see if that fixes it.
same problem! Really pissing me off I just lost a important job because of this issue a few moments ago! Is everyone running a stock rom? I tested a few, now back to stock no apps nothing trying to find this gremlin WTF!
I'm running stock ROM without the bloat.
I exchanged my Fuze (I'm now on my 3rd) on Saturday and changed my phone number yesterday. I'm waiting to see if the issue happens again. If it does, I'll probably do stock ROM, all the bloat, no apps. If there are still problems, I'll probably try different ROMs.
I was able to get AT&T tech support on the line when the problem was occurring luckily. We went through his battery of tests and he verified that there was a problem. It would seem that the phone forgets/loses it's connection to the towers/network. Notifications (calls, texts, voicemails) aren't received until after the phone remembers/reconnects to the network. It remembers/reconnects when you initiate a call or send a text (essentially require the phone to use the network).
The tech told me that as far as he could tell, it was a hardware issue and that I should exchange my phone. So I'm on number 3 now and hoping for the best. I changed my number because I've been in a different state for 2 years and I had no ties to previous area code. So I figured now was as good a time as any to get a full fresh start (phone/number/SIM).
That sucks about losing the job.
Bump, I just realized a few moments ago that my phone rings once and then it says missed call, i always assumed they called me and then hung up after one ring in case i was in class or i was busy so that i could call them back. this is not the case? Also a few cases a call will drop every now a then... is this due to the radio rom i flashed? typical symptoms of a incompatible radio for a specific location? I'm using the .25.35 blackstone radio in ithaca, ny.
Having the same issue. Phone is asleep, then alerts me to a VM. Missed call doesn't show up in missed call list.
Really pissing me off and I think is responsible for my issues with Slide2Answer somehow.
The only time I have missed calls is because of MSVC. If someone calls and it is private or unknown, it will not ring. If it is somebody in my phone book or who doesn't have a private number, the phone will ring.
So I turned MSVC off and the private callers and the unknown callers will ring in.
it happens to me sometimes as well sometimes the d pad area will flash but i cant answer and it wont appear on screen then it wont say missed call.
sometimes if i try to hit the dial button it will also drop connection and instantly pick it up again
annoying but not a huge problem for me
and of course not on stock rom

[Q] Called From My Own Number After Voicemail?

Two or three times now its happened where if someone calls my phone and I miss the call, after they leave a voicemail I get notified of the voicemail, but then my phone starts ringing again instantly and the caller ID shows my own number. If I try to answer that "call" I get silence, then some random number dialing, then it disconnects. Any ideas?
The first time it happened I thought whoever had called just called right back but I missed that call as well. When I looked at my call log, it shows my own number as a missed call. It just happened now as I was sitting at my desk, I didnt answer because I was on my office phone, and just as I got the notification, I got another call from my own number. Seems odd to me...
Anyone else getting this ever?
~T.J.
EDIT: ARHD 3.6.7 and included kernel. Its happened on other versions of ARHD also however.
ive never had that issue due to my rom or hardware but i kno theres apps out there were someone can call you and itll show any # they want, including your own. If your rooted try a full wipe and fresh install otherwise someone can be messin with u
02CWRX said:
Two or three times now its happened where if someone calls my phone and I miss the call, after they leave a voicemail I get notified of the voicemail, but then my phone starts ringing again instantly and the caller ID shows my own number. If I try to answer that "call" I get silence, then some random number dialing, then it disconnects. Any ideas?
The first time it happened I thought whoever had called just called right back but I missed that call as well. When I looked at my call log, it shows my own number as a missed call. It just happened now as I was sitting at my desk, I didnt answer because I was on my office phone, and just as I got the notification, I got another call from my own number. Seems odd to me...
Anyone else getting this ever?
~T.J.
Click to expand...
Click to collapse
I could only think this is your phone's way of telling you to check your voicemail. usually, on t-mobile anyway, if you dial your own cell phone number it redirects you to your voicemail. It could be an error with your firmware or network though. Have you made any changes to your phone recently (i.e. ROM change/update)? Think of any possible conditions that may have changed with your phone since this started. Have you contacted your provider? Check your online call history through your carrier site and see if the same number appears at the time of call. If it does, the issue could be someone spoofing you. You can do this with spoofcard/spoofapp. It's hard to actually connect with a phone with the same number you're spoofing though, since it redirects to voicemail. As a precaution, i'd add a pin to my voicemail if I were you- in the event that this is the case. I found this out by spoofing one of my buddies once. In an attempt to boggle his mind, I tried using his number as the number of origin and found out that it directed to his voicemail, giving me access to that information.
It happens if I call my own phone from my house and leave a voicemail. I dont think its anyone spoofing my number. As you said, its almost like the phone gets a notification from a remote computer and a call from it at the same time.
I has done it at least once with every version of ARHD I have ran, but not all the time.
~T.J.
Call up your voicemail and go through the main menu to make sure voicemail paging notifications are turned off.
Ha! I bet that was it! Thanks go to you sir.
It was turned on for urgent messages (which explains why not all did it). When I turned it off and left myself a voice mail test it didn't do it. Weird, I wonder how it got turned on...
~T.J.

Problems Handling Phone Calls (Call Waiting, 3 way, etc.) Verizon S5 on AT&T Network

Problems Handling Phone Calls (Call Waiting, 3 way, etc.) Verizon S5 on AT&T Network
recently bought a used Verizon Galaxy S5 (SM-G900V). It came with the lollipop OS. My service provider is H2O wireless (on the AT&T Network. From the outset, I had problems with phone calls, text messaging.
1. When I'm in a call, I'm not able to dial (Like to enter numbers for automated systems).
*I solved this one by going to:
settings>applications>call>
Scroll down to DTMF tones and change setting to long.
2. When I'm in a call, I'm not able to click over to calls on call waiting. When I do try to click over, I still hear the original call for a few seconds and then both calls drop and I get an error message that says "no sim or invalid sim". If I don't answer the call, both calls drop and I get the same message. The same thing happens if a try to make a 3 way call.
3. If someone calls me and I try to call them back, the call redirects to turn it into an international call and the call doesn't go through.
*I solved this using an app called prefixer
4. If I try to text message someone who called me, I get an error message back saying the phone number is invalid.
I figured I would have to root my phone to be able to make some custom changes. I first had to downgrade to kitkat (android 4.4.2) and root it and then upgrade with root using some very helpful posts and resources found on this site (thanks). When I downgraded, problems 1 and 2 went away (for number 1, I had to change my network mode, but that solution didn't work when I went back to lollipop). After upgrading beack to lollipop, all of these problems were there, though I was able to resolve 2 of them, the other 2 are problematic.
I think theres a problem with the way the phone is handling the AT&T network signal since they have a different type of network from verizon but i don't know.
I'm will in try to install a custom ROM, change settings in service mode, etc. I just haven't come accross any info to point me towards the right instructions. Alternatively, I may trade or sell this phone ant get an AT&T based phone. What do you suggest?

Block callers?

The phone app that came on my Phab2 Pro is not Google's and it doesn't seem to have any way to block spam callers. Anybody else have this problem & how can I fix it?
BTW, I tried installing the real phone app (http://www.apkmirror.com/apk/google...gle-phone-7-0-140755802-android-apk-download/) but it fails with the message "Parse error".
I installed the Asus contacts and Dialer from the play store. It does just fine for now.
I use Truecaller app. I googled 'best Call Blocker for android" and Truecaller came up on top of several review list.
strawsy said:
I installed the Asus contacts and Dialer from the play store. It does just fine for now.
Click to expand...
Click to collapse
Using Asus contacts & dialer and, when calls come in, phone rings but no answer screen shows up. I can't answer the call. Ideas?
roebling said:
Using Asus contacts & dialer and, when calls come in, phone rings but no answer screen shows up. I can't answer the call. Ideas?
Click to expand...
Click to collapse
I'm still using it and I have not had any issues. Has it worked at all for you? If so I'd probably Uninstall apps that you've installed since. If not then maybe start with a fresh install and put that on first. Since you have the same phone it has to be an app conflict.
I use Google Voice, I will never give out the phone number that my carrier assigned me. I only give out my Google Voice phone number, you can block callers or mark as spam. I did like one feature that comes with P2P phone app, the ability to record an active call and it will record both sides of the conversation.
user profile said:
I use Google Voice, I will never give out the phone number that my carrier assigned me. I only give out my Google Voice phone number, you can block callers or mark as spam. I did like one feature that comes with P2P phone app, the ability to record an active call and it will record both sides of the conversation.
Click to expand...
Click to collapse
Me too, no problems blocking with Google Voice. Problems with the cell line. Trash marketers programatically continuously dial all possible phone numbers, noting which are activated, without regard to whether or a not lines are cellular. Numbers that are answered progress to stage two, spam calls.
strawsy said:
I'm still using it and I have not had any issues. Has it worked at all for you? If so I'd probably Uninstall apps that you've installed since. If not then maybe start with a fresh install and put that on first. Since you have the same phone it has to be an app conflict.
Click to expand...
Click to collapse
Tried backing out apps but no joy. Wiped phone and now all works. Think the problem was related to removing the SD card last week to make room for 2nd SIM.
roebling said:
Me too, no problems blocking with Google Voice. Problems with the cell line. Trash marketers programatically continuously dial all possible phone numbers, noting which are activated, without regard to whether or a not lines are cellular. Numbers that are answered progress to stage two, spam calls.
Click to expand...
Click to collapse
Ahh, might have a solution for you. Back in the days before cell phones were popular, landlines ruled the earth with cassette tape answering machines. I would get the same trash and telephone marketers with their systems listening for the caller to say hello and connect you to their marketers, if no one picked up then their system would call until someone picked up. BUT! if that same system got a certain signal it would remove the phone number from their call list.
this link is automated recording of a disconnected or number not in service. Save this as your voicemail greeting, the tones you hear at the beginning are what tell their system that the number is not in service and remove you from their list.
How to block number in lenovo phab2 plus??......it has no option for privacy in settings and call details also does not show any options to block

some phone callers are always reaching disconnected message to my phone

I am looking for some information regarding a problem I am experiencing with my phone, I have 3 questions regarding it. I have stated them at the end of this lengthy post.
My phone is zte grand x2 model z850 and android build is 5.1, carrier is pcmobile in Canada.
The problem is that my android phone seems to work OK and receives calls correctly, but my doctor office, hospial booking office, and phones belonging to my workplace receive a tone followed by some type of reaching a disconnected number. My phone calling log shows no record of calls being received to phone.
The troubleshooting steps are sent email to pcmobile and received response to do a battery reset, pull out battery and sim card for at least one minute and reinstall. If it doesn't work call their customer support and get put through to tech support.
That did not work. Call to the tech support says that all 0:00 second calls end in response to some type of code (mentioned a specific code but I forget) and that it means my phone is responsible. She said android phones allow for rejecting calls based on various categories like toll free originating and such. And that the phones calls not getting through likely belong to a category I have blocked. She mentions just goto phone menu, settings, and something like call block, call reject and I will most likely find something there. If that doesn't work to do a backup and factory reset. To do that she says I need to call zte for help as she isn't allowed to help with it.
My zte phone interface only shows call barring settings with a few things like all incoming or incoming roaming, outgoing or outgoing roaming and that is it.
However it is possible that I came across via a web search a USSD code to ban telemarketers and used it. I just don't no what code it was or even if I did such a thing.
Anyway I called back their customer service to maybe get further help and had specific phone numbers and times of calls that were rejected by disconnected number messages from my workplace. To see if the problem could be isolated at my phone as a reason or maybe in the network somewhere. And was also wanting to know how I can unset the call reject if I have no interface to do it or undo it. Maybe even get confirmation that the noted calls are actually making it to my phone or getting dropped in the network. The new customer support first asked if it was a ported number and since it was, he checked with someone to see if it was a problem. The porting people said all calls were routed correctly through to my phone, but the customer support guy said there was no way to verify if my specific noted calls were included.
He mentions their tech support did not help with actual phone troubles, but he suggested I get another sim card and phone and use them in varios combinations with my phone and sim to get the working/ not working situations and isolate the problem. This I have not done yet as it seems like a lot of expense and jumping through hoops trying to fix a problem that seems like it should be able to be verified in a phone setting log somehow. He refused to put me through to tech support when I said I wanted him to anyway.
My emails with zte have them requesting I do a backup and factory reset, if that doesn't work then try a new sim card, if that doesn't work then book my phone for a repair with them.
So my question number 1 is:
Is there a USSD code that allows me to see settings or logs of such a call reject being used. I have tried *35**# which is supposed to show "incoming call barring" and it responds "Call barring Service has been disabled." My phone user interface doesn't provide for this as best as I can tell.
My question number 2 is:
What is the USSD code that I might have used to try and reject telemarketers which might issue tones that might indicate a disconnected number. I'm thinking this is the most likely reason for my troubles. I have been unsuccessful google searching for what I may have done. I find info on various USSD codes at this forum and elsewhere. But I'm not finding anything specific to help. I thought the *35**# would have helped but it doesn't. It is very possible I did do something like this with a USSD code which is causing my trouble.
.
Part 2 of this question is what would be the USSD codes to see the status or to unset such a thing.
My question number 3:
If there is no way to set status or see the status of call barring and rejecting logs or settings of the phone. If I do a phone reset, how is it possible that it could be the sim card instead. Does the sim card actually store call rejecting and barring settings as well.
Part of troubleshooting this involves me contacting third parties such as work, doctor, or hospital and asking them to try and call me and if not successful contact me someway else and tell me it was unsuccessful. I really doubt any of them want to do this for me more than once or twice. So I'm trying to gather info and limit my number of attempts. It would be real useful to be able to look up logs or settings somehow.
Would anyone know if the effect of *77 being used is that the caller experiences reaching a disconnected number. Or what do they usually experience.
In web searching possible codes I may have used, I came across the *77 code to reject anonymous callers. The *87 would be to unreject such a setting. Is there a method to check the current setting of either on or off somehow.
I am unable to test the specific phones getting the message of reaching a disconnected number. I will however have better access to one of the phones in three weeks time to see if *87 fixes my troubles.

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