I am looking for some information regarding a problem I am experiencing with my phone, I have 3 questions regarding it. I have stated them at the end of this lengthy post.
My phone is zte grand x2 model z850 and android build is 5.1, carrier is pcmobile in Canada.
The problem is that my android phone seems to work OK and receives calls correctly, but my doctor office, hospial booking office, and phones belonging to my workplace receive a tone followed by some type of reaching a disconnected number. My phone calling log shows no record of calls being received to phone.
The troubleshooting steps are sent email to pcmobile and received response to do a battery reset, pull out battery and sim card for at least one minute and reinstall. If it doesn't work call their customer support and get put through to tech support.
That did not work. Call to the tech support says that all 0:00 second calls end in response to some type of code (mentioned a specific code but I forget) and that it means my phone is responsible. She said android phones allow for rejecting calls based on various categories like toll free originating and such. And that the phones calls not getting through likely belong to a category I have blocked. She mentions just goto phone menu, settings, and something like call block, call reject and I will most likely find something there. If that doesn't work to do a backup and factory reset. To do that she says I need to call zte for help as she isn't allowed to help with it.
My zte phone interface only shows call barring settings with a few things like all incoming or incoming roaming, outgoing or outgoing roaming and that is it.
However it is possible that I came across via a web search a USSD code to ban telemarketers and used it. I just don't no what code it was or even if I did such a thing.
Anyway I called back their customer service to maybe get further help and had specific phone numbers and times of calls that were rejected by disconnected number messages from my workplace. To see if the problem could be isolated at my phone as a reason or maybe in the network somewhere. And was also wanting to know how I can unset the call reject if I have no interface to do it or undo it. Maybe even get confirmation that the noted calls are actually making it to my phone or getting dropped in the network. The new customer support first asked if it was a ported number and since it was, he checked with someone to see if it was a problem. The porting people said all calls were routed correctly through to my phone, but the customer support guy said there was no way to verify if my specific noted calls were included.
He mentions their tech support did not help with actual phone troubles, but he suggested I get another sim card and phone and use them in varios combinations with my phone and sim to get the working/ not working situations and isolate the problem. This I have not done yet as it seems like a lot of expense and jumping through hoops trying to fix a problem that seems like it should be able to be verified in a phone setting log somehow. He refused to put me through to tech support when I said I wanted him to anyway.
My emails with zte have them requesting I do a backup and factory reset, if that doesn't work then try a new sim card, if that doesn't work then book my phone for a repair with them.
So my question number 1 is:
Is there a USSD code that allows me to see settings or logs of such a call reject being used. I have tried *35**# which is supposed to show "incoming call barring" and it responds "Call barring Service has been disabled." My phone user interface doesn't provide for this as best as I can tell.
My question number 2 is:
What is the USSD code that I might have used to try and reject telemarketers which might issue tones that might indicate a disconnected number. I'm thinking this is the most likely reason for my troubles. I have been unsuccessful google searching for what I may have done. I find info on various USSD codes at this forum and elsewhere. But I'm not finding anything specific to help. I thought the *35**# would have helped but it doesn't. It is very possible I did do something like this with a USSD code which is causing my trouble.
.
Part 2 of this question is what would be the USSD codes to see the status or to unset such a thing.
My question number 3:
If there is no way to set status or see the status of call barring and rejecting logs or settings of the phone. If I do a phone reset, how is it possible that it could be the sim card instead. Does the sim card actually store call rejecting and barring settings as well.
Part of troubleshooting this involves me contacting third parties such as work, doctor, or hospital and asking them to try and call me and if not successful contact me someway else and tell me it was unsuccessful. I really doubt any of them want to do this for me more than once or twice. So I'm trying to gather info and limit my number of attempts. It would be real useful to be able to look up logs or settings somehow.
Would anyone know if the effect of *77 being used is that the caller experiences reaching a disconnected number. Or what do they usually experience.
In web searching possible codes I may have used, I came across the *77 code to reject anonymous callers. The *87 would be to unreject such a setting. Is there a method to check the current setting of either on or off somehow.
I am unable to test the specific phones getting the message of reaching a disconnected number. I will however have better access to one of the phones in three weeks time to see if *87 fixes my troubles.
Related
I apologize if this already exists, but I was unable to find anything on Google or the forums here.
I'm wondering if it's feasible to create an apk that will do the following:
Upon incoming call, check the number. If it exists in a database of user-added numbers, or is Unknown/Private (if this setting is selected), then the call is answered by the phone automatically (without playing a ringtone), the mic is shut off, and it plays back a recording of the "The number you have dialed is not in service". Set it to disconnect after 30 seconds or so, if the other end of the call doesn't end it themselves.
I believe this would be useful as a sort of black-listing program, and should anyone call that number while blacklisted, they would most likely remove the number from their list. I see this being beneficial for telemarketers, collections calls, Ex-boyfriends/ex-girlfriends, that stranger in the bar you gave your number out to after you had too much to drink, etc.
While I realize there are a number of call-blocking programs out there, I think the main selling point of this would be that it would stop the calls from coming from that source.
Sorry if a thread like this exists somewhere, or even an app, but I couldn't find anything. I've just been thinking about this a lot lately, and while I have some experience programming, I have yet to touch anything for the Android OS.
Thanks!
check the market for a callblock app, shold be what your looking for
Not exactly. The call blocking applications I've seen so far either send them directly to voicemail, or pick up the call and immediately hang up on them.
The primary difference I'm looking for is muting the microphone and playing back a message prior to hanging up the call.
Does this already exist? If not, is it possible to create? Again, I have no experience coding for Android, so I don't know what we can and cannot do, although I imagine it probably would be possible, preferably without root (so as to reach a wider audience).
i believe you can do this with google voice.
i think if you mark the number as spam or block it in google voice it plays that type of message.
The only problem with that, is it requires the use of the Google Voice number, right? Which does not help for those who already have the current number. See OP:
I see this being beneficial for telemarketers, collections calls, Ex-boyfriends/ex-girlfriends, that stranger in the bar you gave your number out to after you had too much to drink, etc.
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I apologize for this needing to be moved. My original question was actually whether or not it was possible, but this turned more into a "Try this app" thread.
PyRo_DuDe said:
The only problem with that, is it requires the use of the Google Voice number, right? Which does not help for those who already have the current number. See OP:
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i believe if you end up using google voice for voice mail (where you dont have to have a gv number) it does this also.
So I was googling for an answer and my research has come up with absolutely squat to solve my solution. So I am hoping someone here can come up with an answer for me.
I had for the last few phones a bunch of WM phones where they have the option to block my outgoing caller ID to non contacts. I am fully aware that Android offers in the options setting to either block it to all outgoing (which isn't of value because it blocks it also to people who I could care less if they have my number) and the other option to show it to everyone (which I'd rather not some people have my number or it be left on a call log so random people couldn't call back from the phone or employees who I simply dislike not getting my non office number) or the last option to use the standard carrier option which is the same as the last which falls under the same reason.
Does anyone have a solution where I can block my number other than dialing *67 to non contacts to block my number as a standard option that the phone would automatically do like WM used to do?
I don't know if this has any truth to it, but I found this info
I have a Captivate from AT&T. It has the Android OS and it does have a setting to withhold your number from people who are not in your contacts. You go to call settings, all calls, show my number, and choose By network.
With that said, you should be aware that on AT&T's network this only works if you don't update your phone with firmware update 2.1 update 1. AT&T had this function turned off in this update because they want to charge people $2 a month to withhold your number from people that do not have you in their contacts. I found this out the hard way after I updated. I spent all morning talking to tech support for both Samsung and AT&T. Tech support at Samsung told me that it does not say in the release notes for the update that this function was going to be disabled in that update. Samsung also told me that AT&T decides what is in the maintenance updates. AT&T's customer service said I could pay $2 a month for the function and AT&T's tech support said all they can do is revert the phone back to the old firmware. Maybe if enough AT&T customers complain they will have the function turned back on in the next update.
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here
So it sounds like the Captivate could do it, but then ATT blocked the feature with a firmware update, and offered to give it back for $2/month. I'll keep digging and see if I can find anything else
Have you tried spoofapp? I don't know if caller ID spoofing would be acceptable for your need or not. I've never used it, so I don't know what kind of configuration it would take, but it seems like a hassle. You "place" the call, spoofapp calls you back, when you answer it connects your call with the desired spoofed ID
homeslice976 said:
I don't know if this has any truth to it, but I found this info
here
So it sounds like the Captivate could do it, but then ATT blocked the feature with a firmware update, and offered to give it back for $2/month. I'll keep digging and see if I can find anything else
Have you tried spoofapp? I don't know if caller ID spoofing would be acceptable for your need or not. I've never used it, so I don't know what kind of configuration it would take, but it seems like a hassle. You "place" the call, spoofapp calls you back, when you answer it connects your call with the desired spoofed ID
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yeah I looked at it but you have to pay credits into the thing which means paying on a regular basis. So kind of defeating the purpose of it. I do appreciated the look around for it though. I saw the same post either on here or android central.
Just an FYI, many people, myself included won't answer calls where somebody has blocked their Caller ID. That's why we have Caller ID in the first place, so we know who's calling
californiarailroader said:
Just an FYI, many people, myself included won't answer calls where somebody has blocked their Caller ID. That's why we have Caller ID in the first place, so we know who's calling
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You miss the point, if you are on the contact list you would be privy to seeing my ID come up anyways. Its people that don't need to have a non work private number that are not deserving of it since you really don't want people from work having the number unless its needed.
phil.W said:
So I was googling for an answer and my research has come up with absolutely squat to solve my solution. So I am hoping someone here can come up with an answer for me.
I had for the last few phones a bunch of WM phones where they have the option to block my outgoing caller ID to non contacts. I am fully aware that Android offers in the options setting to either block it to all outgoing (which isn't of value because it blocks it also to people who I could care less if they have my number) and the other option to show it to everyone (which I'd rather not some people have my number or it be left on a call log so random people couldn't call back from the phone or employees who I simply dislike not getting my non office number) or the last option to use the standard carrier option which is the same as the last which falls under the same reason.
Does anyone have a solution where I can block my number other than dialing *67 to non contacts to block my number as a standard option that the phone would automatically do like WM used to do?
Click to expand...
Click to collapse
Make a Google voice account. When you don't want people to have your regular number, call them with GV and they will have that number.
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Hello --
I have an emergency situation involving a Galaxy S4 and missing data and I am hoping someone here can help me in the next couple of days. The phone all of a sudden deleted all call logs more than a month old. The phone is a year old and there are no settings in the phone to manually change call log storage. There is plenty of memory and space on the phone. The issue is there are several incoming phone calls which are not showing up on the carrier's phone bill, they only showed up on the phone's call history.
From what I have been told the only way to recover missing call logs is if you have "super user" access and have not factory reset the phone. The phone was never rooted and it was not backing up the call logs to the backup app on the phone. The app only maintains event history, so you can see that a phone call was received at a certain time but there is no phone number.
Its very important that the call logs are recovered due to a legal matter. I am also trying to figure out how to stop the call history from auto deleting and figure out why the phone is doing other strange things. Is there someone on these boards who can either physically help me in person or who legitimately knows a way to retrieve the call logs from the OS? I know it is possible according to the manufacturer but I don't have the tools to do it. (And yes I have been to the carrier, Samsung and multiple cell phone repair shops). I almost need a cyber security expert or something to troubleshoot this.
Thanx
I'm rooted, running stock Lollipop Sense 6.0 software number 4.28.502.1
I can send and receive texts with no problem.
Whenever I try to dial a number the call immediately ends without even a dial tone. Whenever I get a call, I have no option to answer the phone, I receive no notification of an incoming call or of a missed call. In fact the only way I even know someone tried to call me at all is because YouMail sends me an email letting me know a voicemail was left.
Some background: I had been using the module/app "Blacklist" with the Xposed Framework for about 3 weeks. It had been working fine, without a hitch, in blocking 3 numbers from calling me. I don't know that this is the app that has caused the problem, but it has root permissions to end all calls prematurely and I had it in the settings to leave no notifications when it blocked a call from a number on my blacklist. So I figured that might be the best place to start.
First, I checked "Do Not Block Calls" w/in Blacklist, rebooted my phone, but nothing changed.
Then I unchecked the box next to its module in Xposed, rebooted, but nothing changed.
Then I uninstalled the module/app all together, rebooted, but nothing changed.
Then I did a system restore from 4 weeks ago but nothing changed.
So finally I did factory data reset...and still, nothing has changed.
SIM: Could it be the SIM card? I haven't physically done anything to it. And would it let me still send and receive texts but not calls? I've downloaded a basic SIM info app from the Play Store and everything seems to look normal. Regardless, I bought a cheap unlocked Blu phone from Amazon which should arrive May 30, 2015, so I'll pop my SIM into that and see if it lets me make calls.
If you have any ideas or can help me at all, I'd greatly appreciate it.
Hi, thank you for using XDA Assist. The best place to get information on your device is in it's specific forum here, http://forum.xda-developers.com/htc-one-m8 For your specific question try asking here, http://forum.xda-developers.com/htc-one-m8/help/help-thread-htc-one-m8-questions-t2897783
Problems Handling Phone Calls (Call Waiting, 3 way, etc.) Verizon S5 on AT&T Network
recently bought a used Verizon Galaxy S5 (SM-G900V). It came with the lollipop OS. My service provider is H2O wireless (on the AT&T Network. From the outset, I had problems with phone calls, text messaging.
1. When I'm in a call, I'm not able to dial (Like to enter numbers for automated systems).
*I solved this one by going to:
settings>applications>call>
Scroll down to DTMF tones and change setting to long.
2. When I'm in a call, I'm not able to click over to calls on call waiting. When I do try to click over, I still hear the original call for a few seconds and then both calls drop and I get an error message that says "no sim or invalid sim". If I don't answer the call, both calls drop and I get the same message. The same thing happens if a try to make a 3 way call.
3. If someone calls me and I try to call them back, the call redirects to turn it into an international call and the call doesn't go through.
*I solved this using an app called prefixer
4. If I try to text message someone who called me, I get an error message back saying the phone number is invalid.
I figured I would have to root my phone to be able to make some custom changes. I first had to downgrade to kitkat (android 4.4.2) and root it and then upgrade with root using some very helpful posts and resources found on this site (thanks). When I downgraded, problems 1 and 2 went away (for number 1, I had to change my network mode, but that solution didn't work when I went back to lollipop). After upgrading beack to lollipop, all of these problems were there, though I was able to resolve 2 of them, the other 2 are problematic.
I think theres a problem with the way the phone is handling the AT&T network signal since they have a different type of network from verizon but i don't know.
I'm will in try to install a custom ROM, change settings in service mode, etc. I just haven't come accross any info to point me towards the right instructions. Alternatively, I may trade or sell this phone ant get an AT&T based phone. What do you suggest?