hello!after 2 months of light usage,suddenly,the microphone has stopped working(both mics,top and main, to be accurate).I tried to record with no success,also tried in safe mode and CIT mode,the mic is mute.Has anybody experienced something like this?
Thank you.
atithasos2 said:
hello!after 2 months of light usage,suddenly,the microphone has stopped working(both mics,top and main, to be accurate).I tried to record with no success,also tried in safe mode and CIT mode,the mic is mute.Has anybody experienced something like this?
Thank you.
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Is it under warranty? Any water exposure (if so, try rice).
svetius said:
Is it under warranty? Any water exposure (if so, try rice).
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it is under warranty,bought from Bangood,No,no water exposure at all!
atithasos2 said:
it is under warranty,bought from Bangood,No,no water exposure at all!
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If it's still under warranty, find Xiaomi repair center to inspect the issue for you, and if there's defect, they will fix it.
In case it's hardware issue, it should be dealt by Xiaomi repair personale.
Backup your data and apps. Phone may get reset and factory reset.
Related
Happened twice now on back camera. After unlocking and went to camera, it cant focus on anywhere. Everything is blurred even if touch the screen to focus near or far.
If i give it a little shake everythings going back to normal. 2 weeks i have this unit and it happened twice. Is it normal or my unit has a defect?
Thank you
Edit.....it only focus near..like macro shots cant focus more than that. Happened after pulling it out of my pocket after a long walk...
Happened to me too on camera mode
NexuStar said:
Happened to me too on camera mode
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I hope someone can answer this...will wait for their opinions.
Have not encountered this. I use my camera heavily.
I advise going to a Samsung service center and letting them debug it.
kurichichan said:
Happened twice now on back camera. After unlocking and went to camera, it cant focus on anywhere. Everything is blurred even if touch the screen to focus near or far.
If i give it a little shake everythings going back to normal. 2 weeks i have this unit and it happened twice. Is it normal or my unit has a defect?
Thank you
Edit.....it only focus near..like macro shots cant focus more than that. Happened after pulling it out of my pocket after a long walk...
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Same problem here. All of the sudden my back camera is blurry... No idea what to do...
/CK
EDIT: After I've shaken the phone camera works again...
Skander1998 said:
Have not encountered this. I use my camera heavily.
I advise going to a Samsung service center and letting them debug it.
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I read this somewhere that there are some encountering this. They clear camera cache (in which i tried and luckily a good start) or simply tap or a little shake your phone and focus comes back again.
Hope it will not occuer after clearing camera cache
kurichichan said:
I read this somewhere that there are some encountering this. They clear camera cache (in which i tried and luckily a good start) or simply tap or a little shake your phone and focus comes back again.
Hope it will not occuer after clearing camera cache
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I cleared the cache before I shook it. Didn't help.
/CK
My phone do the same. Tap your phone on the side, and focus will be on.
If shaking the phone fixed it the problem is likely a failing ois mechanism. I would swap asap.
Sent from my SM-T810 using Tapatalk
I Accidentally Dropped My Z5 and back glass is broken, my fingerprint, vibration, gyroscope not working and camera has bubbles, what can i do?? I have no warranty....
Sorry about your phone. You have to visit a repair shop and get it fixed is the only option as it is hardware damage.
GryTEcHoG said:
Sorry about your phone. You have to visit a repair shop and get it fixed is the only option as it is hardware damage.
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Thx, i thought its a software errors. And now my speakers doesnt work on calls
Hi there!
Since ASUS isn't responding to my question, I might as well try here.
My brand new ZS630KL which I've had for almost a week now acted strange at some time during the first 24 hours of use.
When I try the ASUS camera app, loading the camera takes way longer than it did the first few hours, and when changing from back mode to front mode, I see myself up side down. Also there's a message on the bottom of the screen telling me the camera can't turn (flip) the image.
The camera module doesn't return to normal position if I try to drop the phone controlled (like you see every other tester on YouTube does it), but it did so the first few hours.
If I try to go back from front view to back view again in the app the camera stops mid-way, just below 90 degrees, and if I exit the camera app from there, the module tries to move back to normal position, but tries to go further than it should and you can hear the screams from the gears as they skip and skip and skip...
I do think this has to do with the gyroscope in either the phone or the one in the camera module itself, and have asked ASUS if there is some way to check if the gyroscopes are working or atleast try to re-push the firmware onto the camera module.
Using other camera apps like Snapchat or Facebooks camera functions work like it should, even though they all show the same system message telling the image can't be turned, their software flips it either way, and also their preview from the camera opens instantly like it should.
Anyone that has any idea what this could be are more than welcome to reply. Using it as my phone at work, so resetting the phone is an option if that could recalibrate the sensors, but I see that as a last resort kind of thing since the phone is brand spanking new.
Thank you.
Ouch.... does not sound good at all! I would return it as fast as I could and either risk getting a NEW replacement, or get my money back.
seems faulty piece, return it
Thank you both for your reply. I've contacted the webstore where I bought it and explained it to them.
Thing is that they've out of stock and doesn't get new shipment until 17th of July, so I have to wait a while either way. Sending it in for repair is out of the picture since it started acting like this shortly after first usage.
Ideally I would like a new unit, transfer everything from this phone to the new and then return the first phone. Transferring data from one phone to anther and then back to a new ZF6 again seems like such a hassle.
I understand your hesitation, but in case you are in Europe, I truly suggest that you send in the phone now before the shop gives you some trouble. You will have 14 days to return it without giving reasons.
abprie said:
I understand your hesitation, but in case you are in Europe, I truly suggest that you send in the phone now before the shop gives you some trouble. You will have 14 days to return it without giving reasons.
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Sure, I do get that. I'll see what the store says. They have to replace it anyhow, so question is how if they are out of stock.. ?
I'm experiencing the exact same behaviour with the flip camera as described in OP.
@Bjarte, did you ever resolve the issue or did you have the phone replaced?
Djezpur said:
@Bjarte, did you ever resolve the issue or did you have the phone replaced?
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I got it replaced. When ever this happens on the replacement it always works to just tap the flip button twice like Asus intended. Normally it's just the software that gets confused, especially when you switch from the stock camera and 3rd party apps it seems. But I can live with that.
The problem like I had on my first device was that the normal "fix" never worked.
Then I'm afraid I should need a replacement too, because tapping the flip button does not work for me at all.
Get your money back and stay away from this piece of ****!
I have never seen a phone with so many problems before people can even really get it in their hands.
It's up to you.
Issue caused by cover case
Turns out my third party cover case is blocking the proximity sensor, causing the retraction of the camera to malfunction.
https://zentalk.asus.com/en/discuss...-message-is-shown-camera-cannot-flip-pls-help
Several cases concerning this have been resolved due to the root cause being that a cover used was covering the proximity sensor located in the front. Even a slight cover of that sensor may cause this - as it is intentional design that when the proximity is being covered the camera should stop its rotation.
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Does not explain though why the double tap does not work, but I'm glad that I do not have to go through the hassle of sending the phone back.
Djezpur said:
Does not explain though why the double tap does not work
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Do you have enabled this feature in the Settings?
_jis_ said:
Do you have enabled this feature in the Settings?
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Yes, the 'Knock twice to retract camera' setting is enabled.
Djezpur said:
Yes, the 'Knock twice to retract camera' setting is enabled.
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When you flip camera and then block it by for example finger or toothpick to fully retract it, does it react on knock twice then?
Nope.
wow i am so a happy i decided not to go for this phone. OPPO all the way.
Djezpur said:
Turns out my third party cover case is blocking the proximity sensor, causing the retraction of the camera to malfunction.
https://zentalk.asus.com/en/discuss...-message-is-shown-camera-cannot-flip-pls-help
Does not explain though why the double tap does not work, but I'm glad that I do not have to go through the hassle of sending the phone back.
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What case do you have?
Sent from my ASUS_I01WD using XDA Labs
This one messes with my proximity sensor: CRESEE
This one works fine: Bernie
So it's a case by case matter
mkermali99 said:
wow i am so a happy i decided not to go for this phone. OPPO all the way.
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Well, I'm a happy Zenfone 6's user.
aleksander002 said:
Well, I'm a happy Zenfone 6's user.
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Just wait.. If there's a problem Asus will fob you off
Hi guys, I purchased S21+ around 2 weeks ago and today I noticed a tiny small dot in the center of my phone's screen. My phone didn't fell down, or anything that could damage the screen.
Anyone else facing this issue?
it's funny that you try to take screenshot of it but didn't work out that thing is called dead pixel
there are many android app on play store that supposedly "fix" dead pixel
ineedroot69 said:
it's funny that you try to take screenshot of it but didn't work out that thing is called dead pixel
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How can I fix it?
rizwanrajput said:
How can I fix it?
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screen replacement is one also on playstore there are many apps that supposed supposedly "fix" dead pixel
also if the phone is 2 weeks old it's provably has warranty?
ineedroot69 said:
also if the phone is 2 weeks old it's provably has warranty?
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Yes ofcourse
Will a factory reset help to fix this issue?
rizwanrajput said:
Will a factory reset help to fix this issue?
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dead pixel is hardware issue factory reset only fix software issue
my sister have her device completely replace but different issue overly charger overheating you can ask the shop you brought your phone if it still have warranty
no
what you're after is either refund or replacement
do not ask for warranty
you are within 30 days, if you're in us or eu you should understand your consumer right
fenvy said:
no
what you're after is either refund or replacement
do not ask for warranty
you are within 30 days, if you're in us or eu you should understand your consumer right
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Your confusing your terminology .... Look warranty definition
Use this app to test:
Screen Test - Apps on Google Play
Screen test under full screen mode. Dead Pixel, Burn-In, Backlight Bleeding.
play.google.com
If it fails it's hardware; defective display.
Go for a new replacement. ASAP!!!
You shouldn't have waited this long.
ineedroot69 said:
Your confusing your terminology .... Look warranty definition
View attachment 5255447
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sorry, let me clarify
I am saying do not go with the "oh let us fix the screen route"
Hello. I am asking for help in solving the problem, namely I recently bought a refurbished XZ Premium which suffers from frequent restarts ONLY when the phone is not used, it is lying on a shelf or in a pocket and suddenly it can vibrate and reset, sometimes it freezes and you need to start it do restart vol + pwr, reset also sometimes occurs during a call. When I use the phone, nothing happens to it, it works properly. It does not matter the battery level and the firmware version uploaded, safe mode, clean installation, I tried on many official versions.
Do you have any ideas what might be wrong with her?
tonick80 said:
what might be wrong with her?
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motherboard damage
saved-j said:
motherboard damage
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Yeah send it back...
Thank you for your help, I will replace the motherboard soon, because it's probably impossible to repair. I have a donor with problems with sound reproduction, the speakers are not working, I hope it is not due to damage to the motherboard. I will let you know if it will work.