I was watching a YouTube video then suddenly screen went green(area where video is shown) and black below navigation bar gone and buttons not working and phone hanged. Out of frustration I forcefully shutdown the phone and then pressed power button but not responding then thought of charging the phone the screen was okay then powered up the phone. I found that the time and date was reset. Is there any problem with my phone
1) either an app is causing the problem
2) maybe the phone is now failing
3) Or some processes caused the phone to hang and reset time and date
I noticed that the phone hangs frequently
HTC one M9
Himauhl
Android 5.1( couldn't update to latest version)
The phone's circuit had problems and could not get fixed
Related
My TD2 keeps wanting to turn off - the power off screen comes up (do you want to turn off your device?). If I select yes, it shuts down and immediately restarts. If I select no, it pops up again within a few minutes.
The device doesn't respond to the power button. I can't perform a hard reset, soft reset works OK, but problem continues. IF left sitting, the phone goes to sleep but wakes up soon after and the power dialog comes up again. If I remove and replace the battery, device starts OK but problem continues.
It may be coincidence, but this started hapenning the day after I (stupidly) opened a strange MMS and tried to play the attached "video" - which didn't play.
Haven't tried to reflash ROM - not sure what ROM I should be looking for. Current ROM version is 2.31.841.6 (64646) WWE. Should I just look for that? (This is a Telstra TD2 that I have had for bout a year - bought online)
Thanks.
OK - since the recent ota upgrade to ICS we've been having a few problems with the table touchscreen freezing - unfortunately now it seems to have got stuck almost all the time. Just at the moment, it is not responding at all to touch - just displays the lock screen when powered on, and then times out a little while later to black. I have to push power to get it back on - but the touch screen simply won't respond to unlock it. So far I have tried:
Holding down power until restarts - no effect - reboots still locked.
Using Vol-Down power on and doing factory reset - no effect - reboots into android setup screen touchscreen not working.
Draining power until it won't turn on. Then recharged. This worked! However...
After going through the setup process, resintalling apps etc., I hit the power button to go into standby. I then thought I'd go straight back in, but as soon as I hit the power button again, it wouldn't respond! Left it charging for a couple of hours, and turned on, this time got in - but same again - hitting the power button and coming straight back in, it's not responding again.
So I'm now back with a fully charged tablet that won't respond to touch at all. - perhaps if I leave it a few hours it might respond again - until it goes into standby!? The device is fully stock with WW_epad-9.2.1.11-20120221 (according to the screen at boot up when you hold down vol-d).
Is this likely to be software or hardware related? Do I need to send it for repair/replacement, or is there something else I can try first? Any help much appreciated. (Oh - I don't have external keyboard btw - so without screen it's pretty limited what i can do!)
Cheers,
Colin.
I have already encountered the same problem but with a cutom rom. to find my touch, I had to do a full wipe and new intallation.
I did full wipe using the Power/Vol-D but the touch screen didn't start working again until I let the battery completely drain.
Then I reinstalled everything (screen was working to begin with), however after I'd set everything up and reinstalled all my apps it stopped again.
Yesterday I managed to get an ota update to 9.2.1.17 (it started working for a short time). But then aftger rebooting again, it stopped again.
This morning it is working again, and I have uninstalled all my apps - just the core stuff on there now. For the moment it appears to be working (which is the longest for a while!) - going to see if it stops again while there aren't any extra apps installed...
Hi,
After switching from my old trusty Desire, I'm beginning to regret getting the One s!
Anyone else having reboot problems? Mine hard restarts at least twice a day even if left completely idle (as it just has having been on charge for the last hour).
Wifi - Stays connected to access-points long, long gone. Was connected to my home according to the settings screen 5 hours after I left home. Data then stops flowing. Solution is to turn off and back on wireless.
HTC gave me a rather poor response. I have exactly the same apps (bare the new sense) on the new phone as the old, less even.
Anyone else having the same issues? I guess it's a software issue, but I want to return it if it's a faulty handset.
Thanks.
I think you should do a factory reset and then try the phone for a day whithout doing any changes to it. If it still restarts you should really send it back.
pjsmith said:
Hi,
After switching from my old trusty Desire, I'm beginning to regret getting the One s!
Anyone else having reboot problems? Mine hard restarts at least twice a day even if left completely idle (as it just has having been on charge for the last hour).
Wifi - Stays connected to access-points long, long gone. Was connected to my home according to the settings screen 5 hours after I left home. Data then stops flowing. Solution is to turn off and back on wireless.
HTC gave me a rather poor response. I have exactly the same apps (bare the new sense) on the new phone as the old, less even.
Anyone else having the same issues? I guess it's a software issue, but I want to return it if it's a faulty handset.
Thanks.
Click to expand...
Click to collapse
i have exactly the same problem. sometimes my device reboots without doing nothing. i had this on my black device and on my grey device after i gave the black one back. i contacted htc and the woman at the chat support just said it is a software problem and i should do a factory reset. to do that i should remove the battery (lol). because of that i think htc-employees are really unqualified.
same issue with wifi here.it stays a few hour connected without any problem. then it disconnects and doesn't reconnect.only if i turn it off and on again.It doesn't appear evertime wifi is on but it is annoying.i hope htc will fix this soon
wayne850 said:
i have exactly the same problem. sometimes my device reboots without doing nothing. i had this on my black device and on my grey device after i gave the black one back. i contacted htc and the woman at the chat support just said it is a software problem and i should do a factory reset. to do that i should remove the battery (lol). because of that i think htc-employees are really unqualified.
same issue with wifi here.it stays a few hour connected without any problem. then it disconnects and doesn't reconnect.only if i turn it off and on again.It doesn't appear evertime wifi is on but it is annoying.i hope htc will fix this soon
Click to expand...
Click to collapse
Certainly sounds like we have the same issues. let's hope HTC are listening and fix soon.
I have also some reboots. I think at least twice a week. And always when the phone is on standby. I hope also that htc will fix this soon =)
Not only with phones, but look at Windows or games, they also have bugs at start, but with time most of them get fixed
Mine also only reboots in standby. In my pocket, on the desk, etc. It's never done it during use, and I do use it a lot.
WiFi problem is noted. An annoyance, but no deal breaker as long as I have the WiFi toggle on the home screen. Guess it will be fixed when developers get their hands on the kernel source.
Had the phone for one week come Friday, and had one shutdown (not reboot) this far, and that happened as I was surfing multiple tabs in dolphin. Guess the phone ran out of operating space and had to clean itself out in a bad way
Got mine today so will let you know.
Sent from my HTC One S using XDA
Had the same reboot issue since 2 days (at least once a day). I have the phone since 10 days. The last program I installed was "adfree". I couldn't use it as I have no root rights yet but didn't uninstall it. Finally I uninstalled it yesterday and no more self reboot since. Hope this helps.
I've had the reboot problem on several occasions. Twice the 'One S' has even got stuck in a reboot loop (after login the phone restarts as soon as I try to start an app or report the error). This problem seems to be related to some problematic app running in the background constantly restarting itself and not the actual phone or ICS.
SOLUTION (worked for me):
1) Reboot the phone.
2) When 'HTC One S splash screen' appears hold down 'volume down' to enter safe mode. (Note: If you hold 'volume down' while powering on the device you may end up in a different mode. Don't panic just choose 'reboot' or 'power down' by navigating with power button and volume buttons and try again.)
3) The text "Safe mode" will appear in the lower left corner of the screen.
4) Login and uninstall any app that may be causing problems. Reboot the phone and see if the problem has disappeared, if not repeat 1-4.
Hope it helps!
Just wanted to update this thread on my reboot problem. Since the OTA update the other day, I've not had a single reboot, yet. The wifi connection / disconnection problem seems gone as well.
this is happening to me as well. Once I turn on wifi/ wifi calling the phone searches for a network then freezes up and reboots.. it keeps rebooting until I turn off wifi. This all started for me when I got the OTA 1.78 update. No idea how to fix it. blah!
That's odd. I can confirm that since the update (more than a week now?), I've had only 1 reboot whilst in 'Dolphin'. I was getting them at least daily before even when not using the phone. It's reboot in standby. All my wifi issues have gone. Wifi now seems to work perfectly.
I use the phone quite heavily. I'm pretty convinced that the update has fixed or at least significantly improved the issues I was experiencing. Let's hope it didn't break thinks for others who were not having the issues in the first place!
<oh, and btw - I do use internet calling (only in the last week though since the update)>
i have bought a nexus 5 nearly a year now and it has worked perfectly the problem occurred two weeks ago it happened rarely when i unlock the phone it has a black screen so i had to force reboot with holding the power button , and it started to happen nearly every time i try to unlock it . i had stock android 4.4.4 then i tried at first factory reset and no positive results tried to go back to 4.4 same issue then a friend recommended cm 11 worked for nearly 24h perfectly :good: then the same thing happened :crying: , now im on Slimkat and the black screen appears nearly every time i unlock it now even if unlock the phone successfully with no problems the screen turns black at any time now (home screen apps phone calls ...) it even turns black in boot after the google logo appears (the time the rom logo appears) although it never ever turns black at boot loader or recovery mod . previous searchs i have made lead me that the problem is caused by turning auto-brightness on and/or animation scale must be more than 0.5 and they are not the cause in my case . i think this is a software problem and not a faulty hardware anyone can help me find a solution for this problem please
this is a recording i have made of what i see : /Py5Tv5w8bGo
and this is another screen record made with adb while this problem occurred from 0:09 its a black screen for me and as you can see it's freezing :
/uojsVZfm1y8
Hi,
My S7 crashed randomly and was stuck in a loop of the recovery menu. The short version is, I was fairly convinced it was a battery issue, and after changing the battery I was able to boot up successfully and (eventually) backup / copy off all my files. It wasn't esasy as it was constantly crashing and very unstable.
So, I did a full factory reset. This was via the settings menu after booting up and logging in because I couldn't access the recovery menu method. Factory reset has not solved my issue is still crashes usually after a few minutes at best.
Things that work
- Screen not broken, works perfectly, no dead pixels.
- No water damage / not dropped
- Volume Up and Down keys work (for volume and force power off when its crashed)
- Speakers / Microphone
- Both Cameras
- Wireless charging
- Cable Charging
- Full factory reset to latest stock android 8. Never rooted. Totally stock.
Things that don't work
- Vol Up + Home +Power to get to recovery menu / safe mode. Never managed to successfully do this
- I think it could be running a bit hotter than before, this may be subjective.
- Sometimes it crashes, screen powers off, but red charging light remains even when unplugged and it runs hot. Basically until the battery dies.
- Often crashes on first boot, e.g. during "samsung" boot screen. - Will restart and often gets to login on second attempt.
I've been testing via the diagnostics menu *#0*# (What a cool feature!) - Generally this is working ok, and nothing jumps out as failing, but its not easy as it crashes so randomly anyway. Can anyone recommend anything specific I should test?
So - Have I got a new Brick? Is there anything else I should do to try to save my phone? If it was smashed I could begrudingly write it off, but its in otherwise perfect condition! (3 months out of warranty!)
First time poster, any help appreciated.
Thanks
Sandstone Stickman said:
Hi,
My S7 crashed randomly and was stuck in a loop of the recovery menu. The short version is, I was fairly convinced it was a battery issue, and after changing the battery I was able to boot up successfully and (eventually) backup / copy off all my files. It wasn't esasy as it was constantly crashing and very unstable.
So, I did a full factory reset. This was via the settings menu after booting up and logging in because I couldn't access the recovery menu method. Factory reset has not solved my issue is still crashes usually after a few minutes at best.
Things that work
- Screen not broken, works perfectly, no dead pixels.
- No water damage / not dropped
- Volume Up and Down keys work (for volume and force power off when its crashed)
- Speakers / Microphone
- Both Cameras
- Wireless charging
- Cable Charging
- Full factory reset to latest stock android 8. Never rooted. Totally stock.
Things that don't work
- Vol Up + Home +Power to get to recovery menu / safe mode. Never managed to successfully do this
- I think it could be running a bit hotter than before, this may be subjective.
- Sometimes it crashes, screen powers off, but red charging light remains even when unplugged and it runs hot. Basically until the battery dies.
- Often crashes on first boot, e.g. during "samsung" boot screen. - Will restart and often gets to login on second attempt.
I've been testing via the diagnostics menu *#0*# (What a cool feature!) - Generally this is working ok, and nothing jumps out as failing, but its not easy as it crashes so randomly anyway. Can anyone recommend anything specific I should test?
So - Have I got a new Brick? Is there anything else I should do to try to save my phone? If it was smashed I could begrudingly write it off, but its in otherwise perfect condition! (3 months out of warranty!)
First time poster, any help appreciated.
Thanks
Click to expand...
Click to collapse
Can you flash latest unbranded stock? If still happens then it's battery failing. S7 is old phone now
cooltt said:
Can you flash latest unbranded stock? If still happens then it's battery failing. S7 is old phone now
Click to expand...
Click to collapse
Thanks, I've replaced the battery with a new one. Tried full factory reset a second time but it crashed and hasn't restarted since.
I think it must be a hardware issue. It thinks its charging when unplugged, gets hot when "off" won't switch off when crashes so need to wait for battery to die before recharging and trying again.
Yes, its old ish, but really only just over 2 years. My S3 lasted 4.5 years so getting half the lifespan from the S7 is really dissappointing. It was in perfect condition until this happened .