My TD2 keeps wanting to turn off - the power off screen comes up (do you want to turn off your device?). If I select yes, it shuts down and immediately restarts. If I select no, it pops up again within a few minutes.
The device doesn't respond to the power button. I can't perform a hard reset, soft reset works OK, but problem continues. IF left sitting, the phone goes to sleep but wakes up soon after and the power dialog comes up again. If I remove and replace the battery, device starts OK but problem continues.
It may be coincidence, but this started hapenning the day after I (stupidly) opened a strange MMS and tried to play the attached "video" - which didn't play.
Haven't tried to reflash ROM - not sure what ROM I should be looking for. Current ROM version is 2.31.841.6 (64646) WWE. Should I just look for that? (This is a Telstra TD2 that I have had for bout a year - bought online)
Thanks.
Related
Hi,
I'm experiencing a strange problem with my Tornado (i-mate SP5, WM6 Platinum Edition). Today it stopped working suddenly, I had to remove the battery. When rebooting, the i-mate sceen appears, then the HTC logo, then Nitrogenius' splashscreen, then a beep sounds, and afterwards the screen is black and nothing happens, no keys are responding. I can "switch off" the phone by long pressing of the power key. Reset with pressing the 2 soft keys and the starting key does not work, the phone starts until the splashscreen and afterwards the screen goes black. Strangely I can connect the phone with activesync, synchronize contacts and calendar and even explore the device with activesync's filemanager; and the battery is charging, too.
Any suggestions except reflashing?
Regards
The same happen to me,backlight doesn't function. Start -- 9 start again 3 ok... flash light is enable ,now i should change home screen settings and power settings... set backlight to 10 minutes or more...
Then it should function
ma3ks said:
The same happen to me,backlight doesn't function. Start -- 9 start again 3 ok... flash light is enable ,now i should change home screen settings and power settings... set backlight to 10 minutes or more...
Then it should function
Click to expand...
Click to collapse
Thanks for the hint, I tried, but unfortunately I seem to miss something. Could you elaborate a bit how you managed to switch on backlight.
Thanks a lot!
EDIT: It worked! You made my day!
After pressing the keys you mentioned (and some others, too) and after rebooting again the backlight is on again. Thanks a lot!
I met the same problem in many cases and I found the culprit, it is tornadolowlight or tornadopowercontrol. while these appli are activating if I soft reset or by force restart (removing battery) then next startup will get a blank screen. But actually in this case the device is on and working only thing is its backlight is off. So, by using a torch light or simply using MyMobiler from a pc you can see the screen, and start that culprit appli then done
OR another thing I have done is I put shortkey for MultiFlashLight and whenever such situation happened I just press the shortkey and activated it and done
Earlier today, my mogul was working fine. But then it started getting sluggish, so I decided to soft reset it. Then the freak out begins.
This is my process of turning on the phone.
- Press power button
- Get to green windows mobile screen and hangs for a 5-10 minutes. (If I don't have the charger in, the screen turns off and turns on later when the phone gets passed the green boot up screen.)
- I managed to disable all my today plugins but when I try to get to SK Tools to try to fix the phone, i can't even make it past the start menu. It freaks out and the delay time is looong.
- The phone then craps itself and turns off the screen, but not letting me turn it back on. Forcing me to soft reset or take out the battery.
I HATE MY MOGUL!!! It sucks!!!!!! What can I do?!?!??!
Software Problem
Hi
It sounds like a software problem. I think that a hard reset would probably fix it but obviously that's a last resort.
Cheers
andrew-in-woking
Hi,
I got my HTC HD2 only a couple of weeks ago, and I already got a problem with it
The thing is, that I can't boot it up properly; when pressing the "Turn on/Turn off/hang up"-buttom, it boots by comin' up with the white screen with the green "HTC"-logo in the middle and some system information in the left buttom.
Afterwards the animation with "quietly brilliant" comes up and the Windows logo with the orange background comes up - and then it turns off and boots up again.
I've tried to...
* reset it (not hard reset - I have some contacts that I don't wanna loose).
* charge it up (I can, when the windows-logo appears, see, that the battery's full)
* pull out the battery for several hours
Please help - I'm very sad about that I used tons of money on a device, that now won't work.
Is there any way, where I can solve the problem without loosing all my contacts?
I did it!
Ok, found out that all my contacts were synch'ed with my gmail.
I hard-resetted it, and it works now.
Thanks for your help
Lol well done!
For people that dont have push/exchange contacts etc, always backup using myphone, spb, sprite or other software.
Cant tell you enough how important it is to back up, unless you like loosing everything right?
Greetz.
Boot problem..
Hello there,
I bought my HTC HD2 like 2 months ago, and the first two days it froze like thrice !
Now, suddenly i find it turned off then when i try to boot it up, it get stuck on the white screen with the green "htc" and information in red to the bottom left. It hangs there!
It did later show the following black screen with white text:
"The device is unable to boot because either you have turned off the device incorrectly or tired to install an application from untrusted source. Press Volume Up to reset your decice or press any other button to cancel. This operation will delete all your personal data and restore the device to it's factory settings"
but the thing is, i can't press anything at this stage, nothing happens....
I did try to hardware reset, charge, remove battery and put back, etc..
areej said:
Hello there,
I bought my HTC HD2 like 2 months ago, and the first two days it froze like thrice !
Now, suddenly i find it turned off then when i try to boot it up, it get stuck on the white screen with the green "htc" and information in red to the bottom left. It hangs there!
It did later show the following black screen with white text:
"The device is unable to boot because either you have turned off the device incorrectly or tired to install an application from untrusted source. Press Volume Up to reset your decice or press any other button to cancel. This operation will delete all your personal data and restore the device to it's factory settings"
but the thing is, i can't press anything at this stage, nothing happens....
I did try to hardware reset, charge, remove battery and put back, etc..
Click to expand...
Click to collapse
You tried:
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
If that dont work try flashing a new rom using mtty.
If that still doesnt work I would expect it to be a hardware problem, i would send it back to htc or if without warranty take it to a Phoneshop (or open yourself), probably a wires loose or something.
Thank you for replying... but sadly no, it didn't work
I do have warranty, ill take care of that..
Thank you again.
did hard reset and returned to factory settings. all my installed applications were lost. pity.
All I wanted is to install the @#$%% russian keyboard!
ALWAYS backup first. Simple.
I am having the same issue. Nothing has been installed as far as App's go. This is straight out of the box.
Boot Screen
R 2.10.50.26
G 15.39.50.07U
D 2.13.90963 8G
I have been able to Boot it to the home screen once. But the battery is Low and When I connect it, it locks
Things done -
Hard Reset up+down+end
up
up
Battery pull
Removed SD and SIM and turned on
None have effect
Idea's ?
I have the same issue. Phone Just out of the box I can't start it. It started once but crashed, I removed battery and is gone.
Now it remains frozen with white screen and htc logo.
I tried everything reset, hard reset, all things now is charging the battery for 4 hr. Crappy phone or software.
What to do??
ktod_16 said:
I have the same issue. Phone Just out of the box I can't start it. It started once but crashed, I removed battery and is gone.
Now it remains frozen with white screen and htc logo.
I tried everything reset, hard reset, all things now is charging the battery for 4 hr. Crappy phone or software.
What to do??
Click to expand...
Click to collapse
If its brand new out of the box, id take it back and get a different one. If its second hand, see if you can get into bootloader. If you can you can then flash a stock htc rom, if not its back to the shop.
Dark Ninja said:
You tried:
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
If that dont work try flashing a new rom using mtty.
If that still doesnt work I would expect it to be a hardware problem, i would send it back to htc or if without warranty take it to a Phoneshop (or open yourself), probably a wires loose or something.
Click to expand...
Click to collapse
hey can wires be the reason that hd2 cant boot up.shows green boot logo but no system information at boot and stucks there only tried every thing hard reset,custom rom,stock rom,mitty,sd method rom install..every thing...
i have the same problem But how i can Backup when phone is turned off
OK - since the recent ota upgrade to ICS we've been having a few problems with the table touchscreen freezing - unfortunately now it seems to have got stuck almost all the time. Just at the moment, it is not responding at all to touch - just displays the lock screen when powered on, and then times out a little while later to black. I have to push power to get it back on - but the touch screen simply won't respond to unlock it. So far I have tried:
Holding down power until restarts - no effect - reboots still locked.
Using Vol-Down power on and doing factory reset - no effect - reboots into android setup screen touchscreen not working.
Draining power until it won't turn on. Then recharged. This worked! However...
After going through the setup process, resintalling apps etc., I hit the power button to go into standby. I then thought I'd go straight back in, but as soon as I hit the power button again, it wouldn't respond! Left it charging for a couple of hours, and turned on, this time got in - but same again - hitting the power button and coming straight back in, it's not responding again.
So I'm now back with a fully charged tablet that won't respond to touch at all. - perhaps if I leave it a few hours it might respond again - until it goes into standby!? The device is fully stock with WW_epad-9.2.1.11-20120221 (according to the screen at boot up when you hold down vol-d).
Is this likely to be software or hardware related? Do I need to send it for repair/replacement, or is there something else I can try first? Any help much appreciated. (Oh - I don't have external keyboard btw - so without screen it's pretty limited what i can do!)
Cheers,
Colin.
I have already encountered the same problem but with a cutom rom. to find my touch, I had to do a full wipe and new intallation.
I did full wipe using the Power/Vol-D but the touch screen didn't start working again until I let the battery completely drain.
Then I reinstalled everything (screen was working to begin with), however after I'd set everything up and reinstalled all my apps it stopped again.
Yesterday I managed to get an ota update to 9.2.1.17 (it started working for a short time). But then aftger rebooting again, it stopped again.
This morning it is working again, and I have uninstalled all my apps - just the core stuff on there now. For the moment it appears to be working (which is the longest for a while!) - going to see if it stops again while there aren't any extra apps installed...
ok im getting mad with this -.- i cant turn off my tablet, when i touch "TURN OFF" it automatically reboot the system.
my tab has 4.2.2
guys do you have any information about this??
thank you all!!
jfedealvarez said:
ok im getting mad with this -.- i cant turn off my tablet, when i touch "TURN OFF" it automatically reboot the system.
my tab has 4.2.2
guys do you have any information about this??
thank you all!!
Click to expand...
Click to collapse
What ROM are you using?
If you want to manually shut down the tablet, press power and volume up while plugged into a power source. It shouldn't power back on.
-RespawnedEvil
Samsung reboots
RespawnedEvil said:
What ROM are you using?
If you want to manually shut down the tablet, press power and volume up while plugged into a power source. It shouldn't power back on.
-RespawnedEvil
Click to expand...
Click to collapse
I am experiencing the same problem with reboot. I updated Tab 2 (PS5113) to 4.2.2 rom through the automatic update via WIFI (on Aug 30,2013). When you turn off normally, the screen shuts down (glows for about 15 sec before full black) then turns back on. Generally the second time I turn it off (in a row) it will turn fully off. I have tried turning off with or w/o connection to WIFI, and tried turning off all programs through applications manager (as well as clearing ram) first. One suggestion was to clear cache partition (hold down power on and volume down button) but this resulted in a quick error message (android logo lying down with X through it), so I am not sure that the cache was cleared. Since I never tried to clear cache before upgrade, I don't know if it is an isue with this upgrade.
Thanks in advance for any help.
It seems as though the OTA update was installed incorrectly. Perhaps a file is corrupt or you have an app installed that is causing an issue with the shutdown process. Is your install rooted? I would recommend either performing a factory restore, or re-flash your devices firmware with ODIN (Use with caution!) Either way, please post your intentions. Have you tried anything other than clearing your cache? Did you recently install an application? Let me know
Best of luck,
-RespawnedEvil
SamsungTab2User said:
I am experiencing the same problem with reboot. I updated Tab 2 (PS5113) to 4.2.2 rom through the automatic update via WIFI (on Aug 30,2013). When you turn off normally, the screen shuts down (glows for about 15 sec before full black) then turns back on. Generally the second time I turn it off (in a row) it will turn fully off. I have tried turning off with or w/o connection to WIFI, and tried turning off all programs through applications manager (as well as clearing ram) first. One suggestion was to clear cache partition (hold down power on and volume down button) but this resulted in a quick error message (android logo lying down with X through it), so I am not sure that the cache was cleared. Since I never tried to clear cache before upgrade, I don't know if it is an isue with this upgrade.
Thanks in advance for any help.
Click to expand...
Click to collapse
In the morning, I have experienced the same thing, I use the cm-10.1.3-RC2-p5110.zip
I had to shut down twice.
Rebooting
My device is not rooted (purchased in March). The update was through the Samsung notification - automatic (except for saying proceed). The update went smoothly - no error messages. However, after update, the Nook app would not open so I uninstalled the original and reinstalled through Google Play. In addition, the home page was changed, Samsung putting back on the Media Hub and removing all of my personal folders - icons (very irritating). The standard weather app and calendar widgets were larger than original after update (pushing the calendar off into page 2), so I removed and added the G0 Weather app (I have since removed it to see if the Tab will shut off - it still needs 2 shut downs. As I mentioned before, after the first shut down, the tablet keeps a slight glow for about 20 sec., then goes black, then immediately restarts (as if during the glow something is happening??). On 2nd shutdown, glow is for 5 sec. then off complete.
I prefer not to root (yet) but am uncertain how to proceed with factory restore if I have updated through Samsung. Might it not just reload a faulty OS? As I mentioned, wiping the cache did not seem to work.
Thanks again.