OP7 PRO camera-s not working - OnePlus 7 Pro Questions & Answers

Hi all !
In my hands now OP7 PRO which has been regulary updated and after recent update both cameras stopped working, youtube too !
So, had it downgraded to 9.5.3. and back camera and youtube back again but front camera not (so not even motor poping out)
Tried clean flash with fastboot rom but all the same
Done camera test through *#808# with no success, tried camera motor test, calibration too and no joy.
So before I order any parts just wonder whats the logic behind motorised cameras:
will motor pop out if camera is dead or other way round if motor is dead will that cause software block to launch camera (when you want to switch from back to front camera you getting nothing). ! Ready to order camera or motor but not sure whats actually gone !
Any experience, opinions about this Oneplus issue that seems affect many
Thanks

Got the exact same scenario as you but yet no solution.
Still looking for some answers online everyday though ..

Hi !
Done few tests so far, prove that motor/actuator is working and it must be the camera. Orderd camera yesterday and with a luck should get it in 30 days.
Funny thing about it that once I had Oneplus 5 with exact same issue, ordered new back camera, installed it and all back working than was curious and returned old one and the old one back working too
Conclusion ? No explanation by now.

Update: new camera arrived, installed and all back working !!

Related

[Q] Front facing camera issue

Hey,
So I cracked my screen, changed it with OEM new parts, and worked great for weeks after the installation.
Now, I'm having camera issues, back camera works fine, but when you switch to front facing camera the app freezes and crashes, and I get cant connect to camera black screen, and at this point the back camera wont work either, if you restart and clear data on camera app the back camera works again, but front facing will never work. Currently, I;m running stock rooted but I've had this issue with rooted custom roms and stock unrooted. I'm not sure if this is related to the screen change or not, but it worked great for weeks after the screen change. and, I;m having the same issue with other camera apps too, no snap chat installed nor any other apps that could conflict.
Any help would be greatly appreciated
Thanks!
I am currently dealing with a similar situation. Did you find anything to help fix the problem?
This is almost certainly due a little piece of tape coming off of the ribbon cable. I happened to solve this by cutting a small piece of scotch tape and wrapping it around the ribbon cable so that the underside of the cable is not making contact with the PCB.
I know this is a super late reply but I hope it can help someone in a similar situation!
Hello. So i had the exact same problem as OP. Got my screen replaced (not by me), but a few days after that i noticed that my camera would freeze when trying to change it to the front facing camera. i had issues with messenger and the normal app. i did a few system restores and even unlcoked and installed custom rooted Roms last night. Still freezing on the front camera.
I'm now positive its a hardware connection issue. Anyone else have this issue? I feel i should open the phone and try to fix it.

Camera Auto Focus problem / bug GALAXY S6

Hi Guys,
Just got my phone replaced because the screen was sometimes unresponsive when layed flat on a surface.
Now I got a problem with the rear facing camera. When I open the camera app the auto focus doesn't always work. As result I get very blurry photo's
I made a short video to show you guys the problem:
Can you guys tell me if this could be a hardware or software problem. I performed a hard reset and reboot but the problem still occurs from time to time.
Ps. I didnt drop my phone and I removed the plastic of the camera lens and led flash, so that cant be the problem.
Since the problem cant be solved with a hard reset, I guess it's a hardware problem. So I contacted my carrier and I will get a new phone. Hopefully this time a phone without problems/bugs.
I will keep you guys updated.
I have that problem too, shaking the phone unlock the focus. It seems to be hardware problem, using the manual focus in pro mode change nothing, only way to fix it for me is wait like 30 to 60s or shake the phone.
I try to get a replacement but obviously, it works perfectly the two times they check :silly:
I had the same problem in the store like you. When I wanted to show the problem to a shop assistant, the camera worked perfectly :silly:
But (thankfully) they believed me and one of these days I will get a replacement because they didnt had any in stock to give me right away.
Maybe you can show them the video on YouTube and tell them that there are more people with the same problem?
I think I will keep it like this for now, and I will ask for a replacement just before the warranty end, so I will have a new phone ^^ I'm used to it now, if it bug, I just shake it and all is fine.
Yeah that would be great. Only I'm afraid that here in the Netherlands the phone will be send to get repaired instead of getting replaced. Only in the first two months i can get it replaced, at least that is what the T-mobile shop assistant said to me.
One of my friend has the same issue. She figured out that she "just" needs to hit the phone on its front top left corner (not hard) and it suddenly works.
yeah thnx, that works most of the time. Still I would bring it back to get it repaired or get a replacement. Yesterday for example, I wanted to take a picture of a fast bike passing through but I ended up with a blurry picture. That shouldnt had happened and I dont want it to happen again.
Still thanks for the tip.
i have the same problem.. the camera take too long to focus or does not focus at all, i need to shake the phone.. i called tmobile and they will give me a replacement.
root the phone then add this to build.prop to fix it
ro.ril.sensor.sleep.control=0
aloric said:
root the phone then add this to build.prop to fix it
ro.ril.sensor.sleep.control=0
Click to expand...
Click to collapse
Where do I add that line in the build prop?
I have almost the same problem. Only facing this issue on third party camera apps like Snapchat or Facebook messenger, besides that it works fine. No problems on stock (yet).
Similar Issue
I went hiking one day back at the end of May, and inadvertently left my S6 in the car, which of course, got very hot during the day. After getting back to my car almost 9 hours later, my phone was almost too hot to even touch. I promptly removed the slim case that was on it, and held it up to the A/C (not ice cold, was trying to avoid condensation).
Ever since then, when going into 3rd party apps (most notably Snapchat, and sometimes even the stock camera app) the auto-focus motor seems to get stuck.
The easiest fix for me so far seems to be shaking my phone up and down rapidly 1-2 times. Upon doing this, I can hear a faint *click* and the focus works as normal.
This is very obnoxious as I've missed many shots due to having to do this (and sometimes it doesn't always work). Hard reset has done nothing, so I'm assuming maybe something in the camera got damaged due to excessive heat.
***Edit: After talking to my insurance provider (Squaretrade), they told me that this was still under manufacturer warranty, and to go through my carrier. After taking the phone to Verizon, it was discovered that the water-damage indicator had the slightest bit of red/pink on it, deeming it "water damaged". I later checked this myself at home and there definitely was some red on the strip.
Contacted Squaretrade again, informing them of the new situation, and they advised they would send a refund for the phone (since it was from eBay).
Hopefully the new phone will not have this issue!
Hi guys ..
I was suffering from the same problem .
The problem is the focus of the camera in galaxy s6 just like the Video, .
The solution is:
delete this line : ro.ril.sensor.sleep.control = 0
from ( build.prop )
you can find it in : system/build.prop
Using this program with root access : (Root Browser)
*i can not insert the link because i am a new user here .
after you click on build.prop chose (RB Text Editor)
note : (i am arabic man so my english is not good )
Anyone managed to fix this issue with the method above?
Yup..This is still common.. How does one fix without root?
Solution not working for me I did non fount the line ro.ril.sensor.sleep.control = 0 in my build.prop.. i tried to add the line but nothing changed problem still remains
I had the same camera issue. I took my phone to Samsung and they replaced the camera module.
Now it works perfectly.
Saludos ?
I can't go to Samsung, i have knox counter altered..no warranty for me
yourlifeupdated said:
I can't go to Samsung, i have knox counter altered..no warranty for me
Click to expand...
Click to collapse
So what? I have that to, went to an official Samsung Store and they (tried) to fix it
Having the problem myself btw, but if i aim the sensor to the ground en go back up its fixed, not so big problem. Only when selling the phone i want it fixed so its worth more...

Pixel 2 Camera ERROR

Hello everybody.
Had been dealing with camera faulty error message. Did 200 picture a day ago, and in the morning, my camera did not want to focus on a far object but did focus on the close ones.
The selfie camera worked OK.
After a day of unknown. the back main camera stop working fully. Just a black screen and saying faulty error. After the day it just stops working and always says the camera had closed want to send an error report.
After that, even the selfie camera had stopped working, so I got no camera, Tried everything, even went from 8.1 to Android P. But nothing.
Talk to Google, and they said that it is known issue and will replace my phone, But due to not having one single paper for the phone. (long story) Can not get the warranty.
So my only solution is to fix it my self. I bought the new camera for PIXEL 2. and Today I got it.
I removed the screen, when via JerryRIGEverythning. And did the change.
But my luck, the replacement camera is malfunctioning and it is just going left and right. So I'm stuck until I get a new one. The company already sent me a new one.
But now my selfie is working again, but my main camera is working bearly.
For the guys that have the same issue, It appears that all we need is a new camera. The phone then works.
I bought:
-camera 37 eur
-adhesive for waterproof LCD 5 eur
If someone has the same trouble here are the links.
Problem with new camera
https://youtu.be/0TttnWxSNIk
https://youtu.be/fqnfskkOgwE
My replacements.
attached a picture
Bought this:
https://www.aliexpress.com/item/Wrc...-XL-Replacement-Part-Pixel-2/32861871516.html
and the camera
https://www.replacebase.co.uk/for-google-pixel-2-replacement-rear-main-camera-module-oem/

Selfie camera fail

Hi all,
Anyone having any issues with the selfie camera not popping up?
It has happened me several times on 9.5.8, rooted. EU version.
Only way to get it to work is to reboot the phone. Back camera works fine and it looks like the selfie camera is operational, but it just doesn't pop up.
hallo dare said:
Hi all,
Anyone having any issues with the selfie camera not popping up?
It has happened me several times on 9.5.8, rooted. EU version.
Only way to get it to work is to reboot the phone. Back camera works fine and it looks like the selfie camera is operational, but it just doesn't pop up.
Click to expand...
Click to collapse
Sounds like defective unit contact OP support for RMA

DOOGEE - S96 pro - camera IR

Hell0 world
I have a DOOGEE S96 pro wich have an IR camera. Everything worked until I update the official firmware of the phone (DOOGEE-S96Pro-EEA-Android10.0-20210128).
I made a videoshot : https://oracle.tuxme.net/s/Xng63Ej3kJoJhOj
Someone has the same problem ?
Thanks !
I made An Account And Registered Just To Follow This... I Just Bought The Phone From Amazon 3/9. Working Great. The Next Day 3/10 I Went To T-Mobile And Got A Sim Card Put In It. Worked Great All Day.. When I Got Home I Saw That There Was A Prompt For An Update.. I Clicked On Install LATER. Put The Phone On The Charger And Went To Sleep.. Woke Up In A.M And Seen Update Installed Successfully. Didn't Think Much Of It. It Wasn't Until Earlier This Morning 3/11 I Realized When I Tried To Access Night Vision. The Camera App Would Just Crash.. I Restart Phone. No Luck. Did A Factory Reset.. Also No Luck.. I Did Find That If "I" Try To Use The Wide Angle Lens.. Its Actually Switching To IR Cam But IR lights don't turn on. No Way To Actually Use Wide Angle NOW. Ive Read Forums All Morning And Came To The Conclusion That I am Returning This Phone And Picking Up A OUKITEL WP7 Because It Also Has Night Vision And Bigger Battery ... I Will Recieve It Tomorrow 3/12 And Have Until 4/8 To Return The DOOGEE. If Returning Isnot An Option For You..Im Sure There Will Be A Update To Fix Coming Soon. But IDK. I only Had a working ir cam for a day
I've had mine for a year and no issues? I'm just trying to figure out the best option for OS update.
berzerking said:
Hell0 world
I have a DOOGEE S96 pro wich have an IR camera. Everything worked until I update the official firmware of the phone (DOOGEE-S96Pro-EEA-Android10.0-20210128).
I made a videoshot : https://oracle.tuxme.net/s/Xng63Ej3kJoJhOj
Someone has the same problem ?
Thanks !
Click to expand...
Click to collapse
You could flash an earlier version of the OS, you have to unlock your bootloader and wipe your phone, but your IR camera should work again.

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