[Q] Front facing camera issue - Nexus 5 Q&A, Help & Troubleshooting

Hey,
So I cracked my screen, changed it with OEM new parts, and worked great for weeks after the installation.
Now, I'm having camera issues, back camera works fine, but when you switch to front facing camera the app freezes and crashes, and I get cant connect to camera black screen, and at this point the back camera wont work either, if you restart and clear data on camera app the back camera works again, but front facing will never work. Currently, I;m running stock rooted but I've had this issue with rooted custom roms and stock unrooted. I'm not sure if this is related to the screen change or not, but it worked great for weeks after the screen change. and, I;m having the same issue with other camera apps too, no snap chat installed nor any other apps that could conflict.
Any help would be greatly appreciated
Thanks!

I am currently dealing with a similar situation. Did you find anything to help fix the problem?

This is almost certainly due a little piece of tape coming off of the ribbon cable. I happened to solve this by cutting a small piece of scotch tape and wrapping it around the ribbon cable so that the underside of the cable is not making contact with the PCB.
I know this is a super late reply but I hope it can help someone in a similar situation!

Hello. So i had the exact same problem as OP. Got my screen replaced (not by me), but a few days after that i noticed that my camera would freeze when trying to change it to the front facing camera. i had issues with messenger and the normal app. i did a few system restores and even unlcoked and installed custom rooted Roms last night. Still freezing on the front camera.
I'm now positive its a hardware connection issue. Anyone else have this issue? I feel i should open the phone and try to fix it.

Related

Camera Auto Focus problem / bug GALAXY S6

Hi Guys,
Just got my phone replaced because the screen was sometimes unresponsive when layed flat on a surface.
Now I got a problem with the rear facing camera. When I open the camera app the auto focus doesn't always work. As result I get very blurry photo's
I made a short video to show you guys the problem:
Can you guys tell me if this could be a hardware or software problem. I performed a hard reset and reboot but the problem still occurs from time to time.
Ps. I didnt drop my phone and I removed the plastic of the camera lens and led flash, so that cant be the problem.
Since the problem cant be solved with a hard reset, I guess it's a hardware problem. So I contacted my carrier and I will get a new phone. Hopefully this time a phone without problems/bugs.
I will keep you guys updated.
I have that problem too, shaking the phone unlock the focus. It seems to be hardware problem, using the manual focus in pro mode change nothing, only way to fix it for me is wait like 30 to 60s or shake the phone.
I try to get a replacement but obviously, it works perfectly the two times they check :silly:
I had the same problem in the store like you. When I wanted to show the problem to a shop assistant, the camera worked perfectly :silly:
But (thankfully) they believed me and one of these days I will get a replacement because they didnt had any in stock to give me right away.
Maybe you can show them the video on YouTube and tell them that there are more people with the same problem?
I think I will keep it like this for now, and I will ask for a replacement just before the warranty end, so I will have a new phone ^^ I'm used to it now, if it bug, I just shake it and all is fine.
Yeah that would be great. Only I'm afraid that here in the Netherlands the phone will be send to get repaired instead of getting replaced. Only in the first two months i can get it replaced, at least that is what the T-mobile shop assistant said to me.
One of my friend has the same issue. She figured out that she "just" needs to hit the phone on its front top left corner (not hard) and it suddenly works.
yeah thnx, that works most of the time. Still I would bring it back to get it repaired or get a replacement. Yesterday for example, I wanted to take a picture of a fast bike passing through but I ended up with a blurry picture. That shouldnt had happened and I dont want it to happen again.
Still thanks for the tip.
i have the same problem.. the camera take too long to focus or does not focus at all, i need to shake the phone.. i called tmobile and they will give me a replacement.
root the phone then add this to build.prop to fix it
ro.ril.sensor.sleep.control=0
aloric said:
root the phone then add this to build.prop to fix it
ro.ril.sensor.sleep.control=0
Click to expand...
Click to collapse
Where do I add that line in the build prop?
I have almost the same problem. Only facing this issue on third party camera apps like Snapchat or Facebook messenger, besides that it works fine. No problems on stock (yet).
Similar Issue
I went hiking one day back at the end of May, and inadvertently left my S6 in the car, which of course, got very hot during the day. After getting back to my car almost 9 hours later, my phone was almost too hot to even touch. I promptly removed the slim case that was on it, and held it up to the A/C (not ice cold, was trying to avoid condensation).
Ever since then, when going into 3rd party apps (most notably Snapchat, and sometimes even the stock camera app) the auto-focus motor seems to get stuck.
The easiest fix for me so far seems to be shaking my phone up and down rapidly 1-2 times. Upon doing this, I can hear a faint *click* and the focus works as normal.
This is very obnoxious as I've missed many shots due to having to do this (and sometimes it doesn't always work). Hard reset has done nothing, so I'm assuming maybe something in the camera got damaged due to excessive heat.
***Edit: After talking to my insurance provider (Squaretrade), they told me that this was still under manufacturer warranty, and to go through my carrier. After taking the phone to Verizon, it was discovered that the water-damage indicator had the slightest bit of red/pink on it, deeming it "water damaged". I later checked this myself at home and there definitely was some red on the strip.
Contacted Squaretrade again, informing them of the new situation, and they advised they would send a refund for the phone (since it was from eBay).
Hopefully the new phone will not have this issue!
Hi guys ..
I was suffering from the same problem .
The problem is the focus of the camera in galaxy s6 just like the Video, .
The solution is:
delete this line : ro.ril.sensor.sleep.control = 0
from ( build.prop )
you can find it in : system/build.prop
Using this program with root access : (Root Browser)
*i can not insert the link because i am a new user here .
after you click on build.prop chose (RB Text Editor)
note : (i am arabic man so my english is not good )
Anyone managed to fix this issue with the method above?
Yup..This is still common.. How does one fix without root?
Solution not working for me I did non fount the line ro.ril.sensor.sleep.control = 0 in my build.prop.. i tried to add the line but nothing changed problem still remains
I had the same camera issue. I took my phone to Samsung and they replaced the camera module.
Now it works perfectly.
Saludos ?
I can't go to Samsung, i have knox counter altered..no warranty for me
yourlifeupdated said:
I can't go to Samsung, i have knox counter altered..no warranty for me
Click to expand...
Click to collapse
So what? I have that to, went to an official Samsung Store and they (tried) to fix it
Having the problem myself btw, but if i aim the sensor to the ground en go back up its fixed, not so big problem. Only when selling the phone i want it fixed so its worth more...

Camera crash and no focus issues

so I've had my OPO for around half a year now, and I had to replace the screen recently. but now whenever I open any app that uses the back camera, the entire phone crashes and reboots. also, with any camera utilizing app, I cannot focus at all. I have tried multiple different ROMS to see if it was a software issue. but the problem is still present.
I am currently running the official CM12s and have a 64GB model if that helps.
I made sure that I was careful when replacing the screen, I grounded myself before touching the phone. to my knowledge I did not damage the internals in any way.
I have lived with this issue for about a month now, and can no longer handle the crashes.
any help would be appreciated
P.S. I cannot get a replacement model as I did not get the phone off of the OnePlus site. (I got it brand new off ebay)

Replacing rear camera module

On rooted Developer Edition Ultra:
Is there any additional procedure needed after replacing the rear camera module? The phone has random camera busy/restart errors. Attempting to isolate apps via SafeMode was inconclusive. So, I decided to disassemble the phone and re-seat the camera ribbon cable - after reassembling, the camera works for a day or two - then the error appears for a while.
Thinking that it might be a failure of a camera component itself I replaced the module with a new one (bought from eBay) yesterday and when reassembled/rebooted - the new camera did not appear. I reinstalled the original camera which is currently working.
FYI - all ribbon cables are aligned, clips tight etc.
When I have some time I will reinstall new camera again and reflash with 4.4. Does anyone know if a new module needs to be 'initialzed'? My assumption was that installing the like component would simply 'work'.
Here is my experience when my rear camera started failing. The cause was from a drop, landed face down with a case, no visible damage, not a single scratch. After a few days, the camera start failing to initialize. I can get it to work by squeezing on the back case just right. Opened it up and started playing with the ribbon, taking the entire motherboard out, etc. Ended up replacing the camera and still the same. The cause I believe was a hairline fracture to the motherboard caused by the drop. I was still under warranty and Motorola replaced my phone no questions asked. I used the website so I never even spoke to anyone. So, that was my experience with this issue.
Sent from my iPad using Crapatalk
Thanks Johnny - that sounds familiar - my XT1080 took a hard fall once. Camera problems started after but I always attributed the issue to the move from 4.2 to 4.4. Camera is working well right now though I do have to restart the phone every day or so. Before I used to have to press on the phone back below the camera. Your symptoms are almost identical to mine.
The issue I had after replacing the camera was that the rear facing camera did not appear in the app after reboot - only the front facing camera. When you tried the new camera was it recognized immediately by the phone?
This Ultra D.E. is my 'daily driver' it does everything I need - it's out of warranty and sending it to MOTO for repair will cost $183. If I don't sort it out with another camera, I will assume that the motherboard is at fault (that of course was my next assumption). Thanks for confirming the problem.
I'll post a follow-up as soon as I either fix it or send it to MOTO.
It should just pick it up. There usually ins't anything you need to do. My guess is that there is some type of micro fracture, and when you installed the new camera it affected it just right, not letting android detect it. Try it again. Either that, or the camera you received was DOA, or has its own problems with the cable etc... hard to tell.
Try taking a good close look at the motherboard, maybe with a magnifying glass, see if you notice any small lines or breaks.

Lg g flex 2 camera not working

So my lg flex 2 camera app won't open this happens when i switch to the back camera and that app will not open at all but when its with the front camera it opens and works normally What should i do?
clear data
it happens like that? for no reason?
maybe you should try to delete cache and clear data
Yh it happens for no reason i don't know if it's a camera issues or is it the software
Same problem... Rear camera went from cannot connect to not detected.. My unit is f510l converted to h959... I
bro i habe the same problem and tries a lot of things but as i see the camera is gone dead...i tried
1.remove sd card still not working
2.Another camerra ap Still not working
3.Clear cache + clear data still not working
4.Safe Mode still not working
the last thing i can do to tey is to reset my phone but i dont think that gna help but anyeay im gna try.... if u did the reset and still not working pls tell me i wanna know so i wont reset
g flex 2 camera
hekurand said:
bro i habe the same problem and tries a lot of things but as i see the camera is gone dead...i tried
1.remove sd card still not working
2.Another camerra ap Still not working
3.Clear cache + clear data still not working
4.Safe Mode still not working
the last thing i can do to tey is to reset my phone but i dont think that gna help but anyeay im gna try.... if u did the reset and still not working pls tell me i wanna know so i wont reset
Click to expand...
Click to collapse
Is ur camera working now ??
if yes , what did u do ?
my rear camera don't work after factory reset. Tried upgrade from Android 5 to 6 still didn't work. Can't find any solution.
Sent from my SM-G9350 using Tapatalk
I had the same problem.
Took it to LG service and they changed the motherboard in order to fix this.
So it's probably a hardware problem. I suggest you take it to LG service while it's still under warranty.
RickDangerous said:
I had the same problem.
Took it to LG service and they changed the motherboard in order to fix this.
So it's probably a hardware problem. I suggest you take it to LG service while it's still under warranty.
Click to expand...
Click to collapse
Am making appointment with LG now. Thanks.
Sent from my SM-G9350 using Tapatalk
i have the same problem . tried wiping the phone , tried changing the camera hardware , the camera app , aida64 cant detect it . any fix yet ?
Delete other apps that use thr camera. I deleted snapchat and then the camera worked fine
This issue hit me yesterday. So far, I've tried restarting the phone, deleting the data and cache for all apps that used the camera, and even made a factory reset last night. But the main camera still refused to open. I've had to conclude that this might be a hardware issue. it could just simply the ribbon cable has lost contact, or could be a deeper issue. I'll try to take the phone apart and look inside tonight. If it is not the loose contact issue, I'd order an OEM camera module and replace it myself. (I found a few on eBay and AliExpress with very cheap price).
Yap. I opened the inner back-cover, yank a few ribbon cables and see if it works. Nope, it won't work. I'll order a new camera module and replace it.
If you have tried different modules then its a big possibility of motherboard fault.
I am running into the same problem, the rear camera seems to be the issue. I have tried reconnecting the cable, and it works intermittently with some apps but not others. I am going to order a new camera this weekend but I am moving continents in two weeks so I am trying to find a fast shipping option here, or just go with a camera from china to get to where I am moving.
On that note, I noticed that the camera appears to have the same part number as the LG G3 (Y472B) though I can find nowhere that confirmed that they are identical parts. While the part number is the same, there is a 4 digit number below it, and I'm not sure if that is a batch number or perhaps a dash number. I haven't found any of those numbers that are the same both for the g3 and flex2, but then, the 4 digit number on the ribbon of my phone is different than the numbers I see on replacement parts.
Can anybody confirm or shed some light on whether the rear cameras of the flex2 and G3 are identical (can be used interchangeably)? If so that would give me a lot more options for ordering!
An update to my post. I ordered an lg g3 rear camera and put it in my flex 2. It appears they are identical as my rear camera now works.
I am having troubles with autofocus but manual works. That seems to be a software not a hardware issue though. But for $15 my flex 2 is now back to normal.
To update, after about a day the rear camera stopped working but would work occasionally.
After a few more weeks the phone started looping restarts up to the lock screen then died all together (it would still charge and display it was charging) I reflowed the main board which appears to have solved all problems but I hesitate to advocate it as it is fairly risky and by many accounts only solved issues temporarily
LG Camera Rear work occasionally or camera fail
When the Camera work occasionally, motherboard is the problem. I changed the camera module and the same situation, (LG G FLlex 2 original module), not work, reset, reinstall android with LG Up, all, but not work. As she does, some components it has a (cold soldering). The only option is to warm the 250-300 degree with hot air in that area or other motherboard. All LG's have the same problem, replace the assembly line LG!

I have a problem with my flip camera on ZenFone 6, anyone kindly look into this and

The more frustrating issue im facing is, sometimes, (not all thr time) camera's reverse rotation is not fully occuring and stops still little out side the housing at the same time the camera module is loose enough to go inside the housing and comes out little bit when the phone faced downwards in the air.
If anyone has the same problem, please let me know
EDIT: my phone is running on latest firmware
There is a calibration tool in Settings. It may fix your problem.
aleksander002 said:
There is a calibration tool in Settings. It may fix your problem.
Click to expand...
Click to collapse
Okay, I'll try that..
Ajithnkr said:
If anyone has the same problem, please let me know
Click to expand...
Click to collapse
No problem here.
Check if your Flip Camera and its metal dock is clean.
Calibrate Flip Camera and check functionality.
Service it.
I also have a problem
The camera thinks something is blocking it when i try a fast flip even if nothing is there and says impossible to flip. Sometimes it works.
I cannot calibrate it because of this problem
And it seems clean.
If i drive the camera manually it works but i can see the beginning of switch is a bit hard.
Retracting camera always works well.
All ideas are good to try

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