Hi Guys,
Just got my phone replaced because the screen was sometimes unresponsive when layed flat on a surface.
Now I got a problem with the rear facing camera. When I open the camera app the auto focus doesn't always work. As result I get very blurry photo's
I made a short video to show you guys the problem:
Can you guys tell me if this could be a hardware or software problem. I performed a hard reset and reboot but the problem still occurs from time to time.
Ps. I didnt drop my phone and I removed the plastic of the camera lens and led flash, so that cant be the problem.
Since the problem cant be solved with a hard reset, I guess it's a hardware problem. So I contacted my carrier and I will get a new phone. Hopefully this time a phone without problems/bugs.
I will keep you guys updated.
I have that problem too, shaking the phone unlock the focus. It seems to be hardware problem, using the manual focus in pro mode change nothing, only way to fix it for me is wait like 30 to 60s or shake the phone.
I try to get a replacement but obviously, it works perfectly the two times they check :silly:
I had the same problem in the store like you. When I wanted to show the problem to a shop assistant, the camera worked perfectly :silly:
But (thankfully) they believed me and one of these days I will get a replacement because they didnt had any in stock to give me right away.
Maybe you can show them the video on YouTube and tell them that there are more people with the same problem?
I think I will keep it like this for now, and I will ask for a replacement just before the warranty end, so I will have a new phone ^^ I'm used to it now, if it bug, I just shake it and all is fine.
Yeah that would be great. Only I'm afraid that here in the Netherlands the phone will be send to get repaired instead of getting replaced. Only in the first two months i can get it replaced, at least that is what the T-mobile shop assistant said to me.
One of my friend has the same issue. She figured out that she "just" needs to hit the phone on its front top left corner (not hard) and it suddenly works.
yeah thnx, that works most of the time. Still I would bring it back to get it repaired or get a replacement. Yesterday for example, I wanted to take a picture of a fast bike passing through but I ended up with a blurry picture. That shouldnt had happened and I dont want it to happen again.
Still thanks for the tip.
i have the same problem.. the camera take too long to focus or does not focus at all, i need to shake the phone.. i called tmobile and they will give me a replacement.
root the phone then add this to build.prop to fix it
ro.ril.sensor.sleep.control=0
aloric said:
root the phone then add this to build.prop to fix it
ro.ril.sensor.sleep.control=0
Click to expand...
Click to collapse
Where do I add that line in the build prop?
I have almost the same problem. Only facing this issue on third party camera apps like Snapchat or Facebook messenger, besides that it works fine. No problems on stock (yet).
Similar Issue
I went hiking one day back at the end of May, and inadvertently left my S6 in the car, which of course, got very hot during the day. After getting back to my car almost 9 hours later, my phone was almost too hot to even touch. I promptly removed the slim case that was on it, and held it up to the A/C (not ice cold, was trying to avoid condensation).
Ever since then, when going into 3rd party apps (most notably Snapchat, and sometimes even the stock camera app) the auto-focus motor seems to get stuck.
The easiest fix for me so far seems to be shaking my phone up and down rapidly 1-2 times. Upon doing this, I can hear a faint *click* and the focus works as normal.
This is very obnoxious as I've missed many shots due to having to do this (and sometimes it doesn't always work). Hard reset has done nothing, so I'm assuming maybe something in the camera got damaged due to excessive heat.
***Edit: After talking to my insurance provider (Squaretrade), they told me that this was still under manufacturer warranty, and to go through my carrier. After taking the phone to Verizon, it was discovered that the water-damage indicator had the slightest bit of red/pink on it, deeming it "water damaged". I later checked this myself at home and there definitely was some red on the strip.
Contacted Squaretrade again, informing them of the new situation, and they advised they would send a refund for the phone (since it was from eBay).
Hopefully the new phone will not have this issue!
Hi guys ..
I was suffering from the same problem .
The problem is the focus of the camera in galaxy s6 just like the Video, .
The solution is:
delete this line : ro.ril.sensor.sleep.control = 0
from ( build.prop )
you can find it in : system/build.prop
Using this program with root access : (Root Browser)
*i can not insert the link because i am a new user here .
after you click on build.prop chose (RB Text Editor)
note : (i am arabic man so my english is not good )
Anyone managed to fix this issue with the method above?
Yup..This is still common.. How does one fix without root?
Solution not working for me I did non fount the line ro.ril.sensor.sleep.control = 0 in my build.prop.. i tried to add the line but nothing changed problem still remains
I had the same camera issue. I took my phone to Samsung and they replaced the camera module.
Now it works perfectly.
Saludos ?
I can't go to Samsung, i have knox counter altered..no warranty for me
yourlifeupdated said:
I can't go to Samsung, i have knox counter altered..no warranty for me
Click to expand...
Click to collapse
So what? I have that to, went to an official Samsung Store and they (tried) to fix it
Having the problem myself btw, but if i aim the sensor to the ground en go back up its fixed, not so big problem. Only when selling the phone i want it fixed so its worth more...
so I've had my OPO for around half a year now, and I had to replace the screen recently. but now whenever I open any app that uses the back camera, the entire phone crashes and reboots. also, with any camera utilizing app, I cannot focus at all. I have tried multiple different ROMS to see if it was a software issue. but the problem is still present.
I am currently running the official CM12s and have a 64GB model if that helps.
I made sure that I was careful when replacing the screen, I grounded myself before touching the phone. to my knowledge I did not damage the internals in any way.
I have lived with this issue for about a month now, and can no longer handle the crashes.
any help would be appreciated
P.S. I cannot get a replacement model as I did not get the phone off of the OnePlus site. (I got it brand new off ebay)
On rooted Developer Edition Ultra:
Is there any additional procedure needed after replacing the rear camera module? The phone has random camera busy/restart errors. Attempting to isolate apps via SafeMode was inconclusive. So, I decided to disassemble the phone and re-seat the camera ribbon cable - after reassembling, the camera works for a day or two - then the error appears for a while.
Thinking that it might be a failure of a camera component itself I replaced the module with a new one (bought from eBay) yesterday and when reassembled/rebooted - the new camera did not appear. I reinstalled the original camera which is currently working.
FYI - all ribbon cables are aligned, clips tight etc.
When I have some time I will reinstall new camera again and reflash with 4.4. Does anyone know if a new module needs to be 'initialzed'? My assumption was that installing the like component would simply 'work'.
Here is my experience when my rear camera started failing. The cause was from a drop, landed face down with a case, no visible damage, not a single scratch. After a few days, the camera start failing to initialize. I can get it to work by squeezing on the back case just right. Opened it up and started playing with the ribbon, taking the entire motherboard out, etc. Ended up replacing the camera and still the same. The cause I believe was a hairline fracture to the motherboard caused by the drop. I was still under warranty and Motorola replaced my phone no questions asked. I used the website so I never even spoke to anyone. So, that was my experience with this issue.
Sent from my iPad using Crapatalk
Thanks Johnny - that sounds familiar - my XT1080 took a hard fall once. Camera problems started after but I always attributed the issue to the move from 4.2 to 4.4. Camera is working well right now though I do have to restart the phone every day or so. Before I used to have to press on the phone back below the camera. Your symptoms are almost identical to mine.
The issue I had after replacing the camera was that the rear facing camera did not appear in the app after reboot - only the front facing camera. When you tried the new camera was it recognized immediately by the phone?
This Ultra D.E. is my 'daily driver' it does everything I need - it's out of warranty and sending it to MOTO for repair will cost $183. If I don't sort it out with another camera, I will assume that the motherboard is at fault (that of course was my next assumption). Thanks for confirming the problem.
I'll post a follow-up as soon as I either fix it or send it to MOTO.
It should just pick it up. There usually ins't anything you need to do. My guess is that there is some type of micro fracture, and when you installed the new camera it affected it just right, not letting android detect it. Try it again. Either that, or the camera you received was DOA, or has its own problems with the cable etc... hard to tell.
Try taking a good close look at the motherboard, maybe with a magnifying glass, see if you notice any small lines or breaks.
Hi,
Bought a used opo about a month ago (yes I know used)
And it worked fine except that sometimes the camera (once every 2 weeks) cannot focus at all. I tried different apps and resettting the device but no luck. Also when the camera can't focus the device usually reboots after trying to focus.
I'm pretty sure its a hardware problem because I opened the device up each time It stopped working and pressing down on the camera connector slightly seemed to fix it. Except for now. Now I think the problem could be one of both things:either the module is broken or the connection socket thingy on the mobo is bad. Really hoping it isn't the latter. Does anyone have any advice or things I could try before ordering a new camera module. I have contacted the person I bought the device from asking for a refund already btw. No response yet.
Thanks
Isaac
Hi all !
In my hands now OP7 PRO which has been regulary updated and after recent update both cameras stopped working, youtube too !
So, had it downgraded to 9.5.3. and back camera and youtube back again but front camera not (so not even motor poping out)
Tried clean flash with fastboot rom but all the same
Done camera test through *#808# with no success, tried camera motor test, calibration too and no joy.
So before I order any parts just wonder whats the logic behind motorised cameras:
will motor pop out if camera is dead or other way round if motor is dead will that cause software block to launch camera (when you want to switch from back to front camera you getting nothing). ! Ready to order camera or motor but not sure whats actually gone !
Any experience, opinions about this Oneplus issue that seems affect many
Thanks
Got the exact same scenario as you but yet no solution.
Still looking for some answers online everyday though ..
Hi !
Done few tests so far, prove that motor/actuator is working and it must be the camera. Orderd camera yesterday and with a luck should get it in 30 days.
Funny thing about it that once I had Oneplus 5 with exact same issue, ordered new back camera, installed it and all back working than was curious and returned old one and the old one back working too
Conclusion ? No explanation by now.
Update: new camera arrived, installed and all back working !!