I bought a Oneplus6 online with the screen and back glass broken. The Guy I bought it from had it kept in a drawer for four months before selling to me. Once I got the screen replaced, I couldn't charge the phone since the battery had died. After replacing the battery and factory resetting the phone. I found out that the camera and flash were not working. Also the phone showed both IMEI numbers and recognized the SIMS I put in correctly but when i try to dial it says turn off airplane mode. When I check the SIM status it says Radio off.
I tried flashing a few stock roms using this thread https://forum.xda-developers.com/oneplus-6/how-to/op6-collection-unbrick-tools-t3914109. And some how the phone started making and receiving calls. but once I got the OTA to the latest Oxygen OS it stopped again with same error.
If I try TWRP to flash Lineage ROM or even stock ROM my phone either crashes ( Lineage ) or goes into endless boot animation ( Stock ROM ). Its currently just "ipod".
Looking for help / suggestions on how to get all things working again.
P.S. I have tried new Camera's ( Front and Back) without any luck.
*#808# to check all the components, retry to flash with msmdownloader to see if it helps
Chinaroad said:
*#808# to check all the components, retry to flash with msmdownloader to see if it helps
Click to expand...
Click to collapse
Thanks, I have tried almost all the msmdownloader ROMS available. No luck. I did get the signals working for a while after one flash but then it went away when I updated to the latest 9.0 OTA
The strange thing is that I got both the slots working for a short while only the camera and flash were not working. I did an OTA and lost both camera and mobile signals. It shows radio off and I get cannot access camera when I try to launch the camera app. Is there an even lower level tool then MSMdownloader which fixes the hardware drivers?
I have even tried the Hydrogen OS "enchilada_22_H.07_180513" ROM without luck. I think the problem is software/firmware related as I did get the phone working for a while.
Got the front camera and one of the two rear camera's working. Apparently the rear camera was faulty and replacing it with the new camera worked. The flash started working as well. But a new problem has surfaced. The bluetooth , although turns on and shows that its discoverable, doesn't find devices and my phone doesn't show up in other devices as well. Wondering if this is related to the lack of GSM signals( Radio off).
Ok, turns out its hardware issue. Lesson learnt, don't buy damaged phones!
Thanks for help @Chinaroad
Sorry for you, it can happen. The good thing is that replacement part are easily found and cheap on aliexpress like the camera module, for BT i don't think so cuz it's built in. **** happens, and again sorry for you
Open the dialer app, and type *#*#7378423#*#* to open the Service Menu, from there go to Service Tests and scroll down until you find Fingerprint test.
Please post the results here with your device model number (J8110, J9110, J8170), device build number (55.x.x.x.x), age of your device and whether or not you have issues with the fingerprint scanner.
Trying to figure out a pattern and it seems like XDA is more active (in comparison) than other forums for Sony devices.
Thanks.
J9110 flashed with J8170.
On 55.0.A.10.26 (pie), used to say "PASS"
On latest 55.1.A.0.748, now says fail. but fingerprint sensor works fine.
I'm guessing it's just a software issue.
iArvee said:
J9110 flashed with J8170.
On 55.0.A.10.26 (pie), used to say "PASS"
On latest 55.1.A.0.748, now says fail. but fingerprint sensor works fine.
I'm guessing it's just a software issue.
Click to expand...
Click to collapse
Yeah I wish I had more time to test on Pie but I upgraded to 10 almost immediately and the fingerprint has been hit or miss from the start, but for the past day it's been quite bad.
Now it won't unlock unless I completely wipe down the sensor and make sure it's 100% clean, after which it unlocks just fine, but after that it won't unlock till I clean it again.
Quite frustrating, but judging from what I've read, it seems like Sony messed up big time with the Android 10 update for the X1, so I can imagine me and many others are eagerly waiting for a new update.
By the way, do you have any issues on a 'converted' device? Anything not working as intended? And do OTA updates work or do you have to flash every new build manually?
MeltdownSpectre said:
Yeah I wish I had more time to test on Pie but I upgraded to 10 almost immediately and the fingerprint has been hit or miss from the start, but for the past day it's been quite bad.
Now it won't unlock unless I completely wipe down the sensor and make sure it's 100% clean, after which it unlocks just fine, but after that it won't unlock till I clean it again.
Quite frustrating, but judging from what I've read, it seems like Sony messed up big time with the Android 10 update for the X1, so I can imagine me and many others are eagerly waiting for a new update.
By the way, do you have any issues on a 'converted' device? Anything not working as intended? And do OTA updates work or do you have to flash every new build manually?
Click to expand...
Click to collapse
It works 90% of the time for me. Especially after I "trained" the fingerprint sensor. Basically open up the fingerprint settings, then constantly tap your finger, moving your finger slightly with each tap to cover your whole thumb.
IMO the update is fine! Well at least for me. I did a software reset after updating.
OTA updates fine Haven't tested out the dual sim, but I'm assuming it won't work. The only time I had to flash a new build was when I updated from Pie to 10, because I usually do a full wipe during a major update.
I'm using J9110 with latest stock EU firmware. The sensor does not work at all. Even weirder, there is no option to test the sensor in service menu and I cannot find fingerprint scanner in device options. Out of the box the sensor worked great, but gradually started failing after 1 year of use.
Update: I took some screenshots and compared them to other Sony device with working FPS - there is clearly something fishy going on.
The third screenshot is what happens when I launch Fingerprint Manager with Activity Launcher app and try to register a new fingerprint.
@kot5nik exact same issue, mine is entirely missing. Worked at first, gradually started breaking and was intermittent in functionality, then just gone.
b1nly said:
@kot5nik exact same issue, mine is entirely missing. Worked at first, gradually started breaking and was intermittent in functionality, then just gone.
Click to expand...
Click to collapse
Same thing as mine, it is completely dead and no longer works.
Already try repair with sony companion but nothing work
@kot5nik exact same issue
J9110
build 55.1.A.9.127
Worked perfect for 11 months then all the FPS manager simply disappeared suddenly 2 days ago...
Can't test it in Service menu as it's no longer there
LoneWolfL4rs said:
@kot5nik exact same issue
J9110
build 55.1.A.9.127
Worked perfect for 11 months then all the FPS manager simply disappeared suddenly 2 days ago...
Can't test it in Service menu as it's no longer there
Click to expand...
Click to collapse
You update to 11? Otherwise I think you backup and flash with 12.28 to get it back.
problem is same, fingerprint menu is gone.
J9110
build 55.1.A.12.28
anyone solved this problem? please share ..
Since new firmware 55.2.A.4.47, fingerprint works for 1hour, then just start detecting ton of wrong prints even without finger on the sensor, and shut down completely until the phone is restarted. FingerprintTest showing "NOT OK" at this time. FingerprintTest showing OK after a restart.
I'm so sad I'm not able to get Flashtool working to go back to previous firmware. The fingerprint was working really great for the last 10 months (first months were really hit or miss tho).
if u are on Android 11 now u can't downgrade to Android 10 anymore...u can but it's not working well anymore.!
i tried many times going back to Android 9 after updated to Android 10.
after flashing older Android 9 fw Gyroscope sensor isn't working anymore on lower version of Android
I succeed to revert back to Android 10, but it didn't solve the issue with the fingerprint. If you got some issue with another sensor, I will guess that the "drivers" for the sensor can be changed by an update but are not rolled back correctly, thus the creating issue or not solving mine since the faulty "driver" for the FP reader stay the same.
After a day of not even having the fingerprint management in the security options, Support asked me to do a forced reboot (volume up + power) to see if it solves momentarily the reader, there is a well known issue and they are working on a fix. It did solve the issue momentarily so I guess my FP reader is not completely dead (it was my conclusion seing it was still an issue once reverted to Android10) and I just have to wait for a fix.
thehumble1 said:
You update to 11? Otherwise I think you backup and flash with 12.28 to get it back.
Click to expand...
Click to collapse
Sorry for really late answer. Yes I updated to 11 right after it came out.
To prove the theory of update bricking it I bought a replacement sensor from AliExpress (when it arrived, it was clearly a new one, in OEM packaging) and it didn't work either.
In the process of replacement I accidentally broke the screen (because was really hard to replace, at least with my experience, way harder than battery, motherboard, etc.). So I really don't recommend trying this to anyone.
Now there is no point to downgrading, heh.
And no, on 11 firmware shutting the phone down completely or force reboot does not help. I tried everything I could before going for replacement, including full data wipe and disconnecting the battery with inside connector for some time.
Been having the same issue but I can get the fingerprint sensor to work sometimes after booting into safe mode and then booting normally, read that from another post somewhere but can't seem to find it. Mine also keeps disconnecting from LTE and drops to H+ and has been doing that a lot recently I hope that they will update some of this soon getting pretty frustrated with it, any of you been seeing that in addition to the fingerprint issue?
My fingeprint sensor on XPERIA 1 is there in menu but it is not working at all. Can't recognize my finger at all. Resset didn't help as well as restart to safe mode. I gess it is dead. Or is there something else wrong?
The fingerprint on my Xperia 1 is notice with "Could not read fingerprint", because "Fingerprint enrollment time limit reached" (like image attached)
vantrung1_2 said:
The fingerprint on my Xperia 1 is notice with "Could not read fingerprint", because "Fingerprint enrollment time limit reached" (like image attached)
View attachment 5431097
Click to expand...
Click to collapse
Same issue, tomorrow I'll send the phone to a xperia repair center to see if it is a hardware or software problem
Elysiumx said:
Same issue, tomorrow I'll send the phone to a xperia repair center to see if it is a hardware or software problem
Click to expand...
Click to collapse
So, the warranty on mine was over and they asked me 335 euro for "REPLACEMENT FRONT COVER WITH FINGERPRINT READER" (also change the internal fingerprint reader module)
According to them so it is a hardware problem, but at that price certainly not worth it to repair it.
Hi all !
In my hands now OP7 PRO which has been regulary updated and after recent update both cameras stopped working, youtube too !
So, had it downgraded to 9.5.3. and back camera and youtube back again but front camera not (so not even motor poping out)
Tried clean flash with fastboot rom but all the same
Done camera test through *#808# with no success, tried camera motor test, calibration too and no joy.
So before I order any parts just wonder whats the logic behind motorised cameras:
will motor pop out if camera is dead or other way round if motor is dead will that cause software block to launch camera (when you want to switch from back to front camera you getting nothing). ! Ready to order camera or motor but not sure whats actually gone !
Any experience, opinions about this Oneplus issue that seems affect many
Thanks
Got the exact same scenario as you but yet no solution.
Still looking for some answers online everyday though ..
Hi !
Done few tests so far, prove that motor/actuator is working and it must be the camera. Orderd camera yesterday and with a luck should get it in 30 days.
Funny thing about it that once I had Oneplus 5 with exact same issue, ordered new back camera, installed it and all back working than was curious and returned old one and the old one back working too
Conclusion ? No explanation by now.
Update: new camera arrived, installed and all back working !!
I bought it just a little over a year ago, it was serving me great till now but suddenly from a few days back the main rear camera stopped working. I thought maybe it was some cache or data error so I tried clearing data and rebooting but still it doesn't work. All the other cameras are working fine. I am on stock rom and have not unlocked the bootloader ever. Service centre says as it is out of warranty they would charge me. Also, last night there was miui 12.5 update and I updated to that but still nothing is solved. Will unlocking my bootloader and trying other os help me?
Same problem here, except i lost my touch too after 12.5. Do tell if a room can solve it pls
kOoLpikS said:
I bought it just a little over a year ago, it was serving me great till now but suddenly from a few days back the main rear camera stopped working. I thought maybe it was some cache or data error so I tried clearing data and rebooting but still it doesn't work. All the other cameras are working fine. I am on stock rom and have not unlocked the bootloader ever. Service centre says as it is out of warranty they would charge me. Also, last night there was miui 12.5 update and I updated to that but still nothing is solved. Will unlocking my bootloader and trying other os help me?
Click to expand...
Click to collapse
There's an issue with the new MIUI updates on the X2, it kills your camera apparently and the only way to fix it I think is to rollback to a previous version or just flash a diff ROM
Dear Fellas,
I too had this issue, i own a POCO X2 6GB, 128GB Variant, i love to play games and i play PUBG on the average of 5 to 7 hours a day. Even tough the device Sucks at Smooth Ultra with 730G Qualcomm processor. On the 11 th month both all the cameras stopped working and i was unable to reset the device to factory default settings since the find my device was enabled. it has to be done with the Processor it seems. so i had claimed the warranty in Xiaomi authorised service centre for this and they had Replaced all the Back and Front Cameras and the Mainboard at free of cost.
tl;dr: I flashed to 11.0.7.1 which rendered the camera/torch unusable, only 9.5.11 should I try flashing back to the latest OxygenOS or rather use some custom ROM?
I was using the OnePlus 7 Pro I got a few months back used for ~200 EUR quite happily, except the front camera wasn't working (it pops up but the software freezes, keeps popping back and forth until I quit the camera app), which was probably somehow damaged by the previous user. We didn't discuss it, as he also didn't say anything about quite noticeable AMOLED Burn-in, cause he used the always-on navigational buttons... Something everyone should check when browsing through used deals.
I guess I was using the latest 11.0.6.1.GM21BA without issue, then the security patch and a few people on Reddit said their battery life improved, so I tried it.
All seemed fine, but the camera app has just thrown an error that the camera is damaged and I should go for repairs, torch in the quick menu said "Camera in use" so I did a backup and factory reset, which I recall I had to do in the previous update as well. But that didn't help. So in the angry rush, I said to hell with Oxygen OS and flashed cDroid, but there was the same issue there.
Finally using this great guide I managed to reflash to OxygenOS 10, but the issue still persisted. But with OxygenOS 9.5.11 finally, the camera works again. I didn't even put the phone online and I wanted to try upgrading to the latest OxygenOS 11 again, but I fear the issue will happen again.
Maybe OS9 somehow made the camera unstuck and unless I install the 'corrupting OxygenOS 10/11' and install rather some custom ROM it might be fine?
I will try later, I wasted too many valuable hours on this crap.
Googling in rage and reading other posts I see a similar camera issue happened across multiple OnePluses from 6 to 8. This really disappoints me and I'm sure I won't be looking for a used OnePlus ever again. Good thing I got a spare older OnePlus 5 for now.
Thanks for your testimony.
I indeed have this issue too. It appeared on June 10th. I tried to factory reset my phone yesterday and nothing changed.
I will also add that my front camera isn't working anymore since April. Can't figure out if this is software or hardware related
I really don't want to downgrade to OOS 9 but until the contrary is proved (by a fix or a comment by OnePlus), I would call it a case of planned obsolescence.
From now on I will keep my distance with this brand. Quite sad to admit because I was fond of their phones, but the management of issues / updates for the more dated ones isn't an example to follow anymore
klediouron said:
Thanks for your testimony.
I indeed have this issue too. It appeared on June 10th. I tried to factory reset my phone yesterday and nothing changed.
I will also add that my front camera isn't working anymore since April. Can't figure out if this is software or hardware related
...
Click to expand...
Click to collapse
Has your front camera stopped working after an update or during normal use?
It would make "sense" for OS 10+ to check if there is an issue with the front camera to disable all cameras altogether. Even if only to rush you into a repair shop...
I requested a repair which is in neighboring Poland, but they didn't wait for confirmation and requested UPS shipping from me right away.
I will check with them if the price would be within 50 EUR (from other posts not sure where in the world it was ~ 30 EUR if I recall correctly), then I'll get it repaired.