Selfie camera fail - OnePlus 7 Pro Questions & Answers

Hi all,
Anyone having any issues with the selfie camera not popping up?
It has happened me several times on 9.5.8, rooted. EU version.
Only way to get it to work is to reboot the phone. Back camera works fine and it looks like the selfie camera is operational, but it just doesn't pop up.

hallo dare said:
Hi all,
Anyone having any issues with the selfie camera not popping up?
It has happened me several times on 9.5.8, rooted. EU version.
Only way to get it to work is to reboot the phone. Back camera works fine and it looks like the selfie camera is operational, but it just doesn't pop up.
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Click to collapse
Sounds like defective unit contact OP support for RMA

Related

[Q] Front camera is broken?

Hey guys,
My front camera on my transformer just started to act funky. The front camera no longer works and only shows a green screen/other weird artifacts. I've used the front camera to video chat before and it was working fine. Anyone have any ideas as to what is wrong? Should I RMA it?
Android: 3.0.1
Kernal: 2.6.36.3-00004-g069b8b5 [email protected]#1
Build Number: HRI66.US_epad-8.2.3.13-20110511
Any ideas?
Did you try going into your settings->applications and force closing the camera app and maybe clearing the data. It seems like it might be a software issue. Try that and see if it fixes your problem.
Reverence12389 said:
Did you try going into your settings->applications and force closing the camera app and maybe clearing the data. It seems like it might be a software issue. Try that and see if it fixes your problem.
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Tried it but it didn't fix it.
xreflection said:
Tried it but it didn't fix it.
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Click to collapse
I definitely think it is a software issue. I thought they stated that it was fixed in the .13 update, but obviously not. While in the camera app try switching from the front camera to the rear several times. That used to fix it for me when this happened. I have not had it in some time, at lease not since the last update.
Does it mean anything if I don't hear the mechanical click of the camera switching back and forth? I hear it when it switches to the back camera, but not to the front? I've already tried to switch it back and forth multiple times, all I get is artifacts.
Things I've tried:
Factory Reset
Clearing camera data and force stopping it
Switching back and forth between front and back multiple times
Another thing to note is that the camera was working AFTER I updated to the latest firmware. I only just noticed it doing this the past day. I'm debating on RMAing it because I don't really use the camera much, but it would be nice to be able to web chat with my girlfriend once in a while with my tablet. I have another tablet coming in today. Depending on the shape of this one, I may or may not decide to RMA.
xreflection said:
Does it mean anything if I don't hear the mechanical click of the camera switching back and forth? I hear it when it switches to the back camera, but not to the front? I've already tried to switch it back and forth multiple times, all I get is artifacts.
Things I've tried:
Factory Reset
Clearing camera data and force stopping it
Switching back and forth between front and back multiple times
Another thing to note is that the camera was working AFTER I updated to the latest firmware. I only just noticed it doing this the past day. I'm debating on RMAing it because I don't really use the camera much, but it would be nice to be able to web chat with my girlfriend once in a while with my tablet. I have another tablet coming in today. Depending on the shape of this one, I may or may not decide to RMA.
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Click to collapse
My front camera works and I only get the click when switching to the back as well.
Good luck, one way or another I hope you get it to work/replaced.
I definitely would not live with it though. I did not think that I would use it all that much, but I have found myself chatting with family a couple times a week on it, its very handy.
rockcrawler said:
My front camera works and I only get the click when switching to the back as well.
Good luck, one way or another I hope you get it to work/replaced.
I definitely would not live with it though. I did not think that I would use it all that much, but I have found myself chatting with family a couple times a week on it, its very handy.
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Click to collapse
This is a bit off topic, but what app are you guys using to do video chatting?
Reverence12389 said:
This is a bit off topic, but what app are you guys using to do video chatting?
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Click to collapse
Google Talk/Gchat
So the tablet that came in today is like near perfect condition. No creaking, no alignment issues, the camera works after updating to latest firmware (will have to keep an eye on this) and NO backlight bleed. I'm going to just return the other one. Walmart returns should be easy.

[Completed] LG G4 with CM14 | 7.1 - Camera is way to slow on normal exposure

Hey guys,
I have a problem with my camera on the LG G4. Note: The Snapdragon Camera is flashed on the device but I tested different apps too. The camera was pretty good on stock and worked well. The internal/selfie camera is still fast and works fine but the external camera / back camera is way to sloppy. While trying to take a photo with apps like Instagram, the Google Photo Scanner or Google Camera / Snapdragon Camera it seems to use the wrong exposure times.
Even while taking a photo of a person in front of a white wall being in room light it's lagging pretty hard and everything is sloppy and slow. Taking good photos is really hard this way. Only when I focus on a TV / Computer Screen it's running fine since the exposure and ISO timing is automatically changed to the correct values. When I move away from the Screen again, it's getting slow and sloppy again.
Anyone had something similar with Cynanogen Mod? I also had the issue with my Nexus 6 before which was really annoying. I don't know if I do something wrong while flashing, but I can't find out whats wrong. I tested the same enviroments with my girlfriends unflashed Huawai P9 and her phone is just running fine without problems. I would use stock software but I really hate all the bloatware and modified Android versions they bring in.
Everything else works fine and the phone overall has a good performance. The issue was already existing with CM13 too. Maybe some driver being installed wrong?
Thank you very much. If you need more informations just tell me so I can give you more infos.
zytee said:
Hey guys,
I have a problem with my camera on the LG G4. Note: The Snapdragon Camera is flashed on the device but I tested different apps too. The camera was pretty good on stock and worked well. The internal/selfie camera is still fast and works fine but the external camera / back camera is way to sloppy. While trying to take a photo with apps like Instagram, the Google Photo Scanner or Google Camera / Snapdragon Camera it seems to use the wrong exposure times.
Even while taking a photo of a person in front of a white wall being in room light it's lagging pretty hard and everything is sloppy and slow. Taking good photos is really hard this way. Only when I focus on a TV / Computer Screen it's running fine since the exposure and ISO timing is automatically changed to the correct values. When I move away from the Screen again, it's getting slow and sloppy again.
Anyone had something similar with Cynanogen Mod? I also had the issue with my Nexus 6 before which was really annoying. I don't know if I do something wrong while flashing, but I can't find out whats wrong. I tested the same enviroments with my girlfriends unflashed Huawai P9 and her phone is just running fine without problems. I would use stock software but I really hate all the bloatware and modified Android versions they bring in.
Everything else works fine and the phone overall has a good performance. The issue was already existing with CM13 too. Maybe some driver being installed wrong?
Thank you very much. If you need more informations just tell me so I can give you more infos.
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Click to collapse
Greetings and welcome to assist. You really need to ask this in the rom thread, it is quite a common issue when using cm based roms for there to be camera issues.
Regards
Sawdoctor

Pop up camera weird behavior

I had a strange behavior a while ago.
I was riding my bike, the phone was in the pocket and I got a video call for which the front cam would have popped up. When I stopped to check, the camera was partially hanging out.
Started the cam app and switched cams to see if the cam goes up and down, it didn't respond. Then I pushed the cam inside and upon switching to front cam, it won't pop up.
Rebooting the phone fixed the issue. Btw I'm on Havoc 7/29 build.
I'm not sure if the behavior is same on oos as well since I haven't used it long to experience this.
Has someone experienced the same? Is it rom specific or is this a design fault from OnePlus that'd be seen even on the stock oos?
raikkoni27 said:
I had a strange behavior a while ago.
I was riding my bike, the phone was in the pocket and I got a video call for which the front cam would have popped up. When I stopped to check, the camera was partially hanging out.
Started the cam app and switched cams to see if the cam goes up and down, it didn't respond. Then I pushed the cam inside and upon switching to front cam, it won't pop up.
Rebooting the phone fixed the issue. Btw I'm on Havoc 7/29 build.
I'm not sure if the behavior is same on oos as well since I haven't used it long to experience this.
Has someone experienced the same? Is it rom specific or is this a design fault from OnePlus that'd be seen even on the stock oos?
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Click to collapse
This would be a problem with custom rom, I have never seen this issue on stock rom

OP7 PRO camera-s not working

Hi all !
In my hands now OP7 PRO which has been regulary updated and after recent update both cameras stopped working, youtube too !
So, had it downgraded to 9.5.3. and back camera and youtube back again but front camera not (so not even motor poping out)
Tried clean flash with fastboot rom but all the same
Done camera test through *#808# with no success, tried camera motor test, calibration too and no joy.
So before I order any parts just wonder whats the logic behind motorised cameras:
will motor pop out if camera is dead or other way round if motor is dead will that cause software block to launch camera (when you want to switch from back to front camera you getting nothing). ! Ready to order camera or motor but not sure whats actually gone !
Any experience, opinions about this Oneplus issue that seems affect many
Thanks
Got the exact same scenario as you but yet no solution.
Still looking for some answers online everyday though ..
Hi !
Done few tests so far, prove that motor/actuator is working and it must be the camera. Orderd camera yesterday and with a luck should get it in 30 days.
Funny thing about it that once I had Oneplus 5 with exact same issue, ordered new back camera, installed it and all back working than was curious and returned old one and the old one back working too
Conclusion ? No explanation by now.
Update: new camera arrived, installed and all back working !!

Poco X2 primary camera not working.

Recently my primary camera stopped working on all apps... don't know why but the front cam works properly on other apps but not in the main camera app.
If I flash a ROM would the Camera work?
I think the camera issue started after the new update!
I have the same exact issue, found any fixes?
bythelaw said:
I have the same exact issue, found any fixes
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bythelaw said:
I have the same exact issue, found any fixes?
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Not yet!
Same issue many are facing problem. Things I have tried till now , tried to go back to miui 11 failed , mi has disabled it , I downgrade from 12.1.3 to 12.1.2, still camera not fixed what to do now, please anybody help
i have facing same issue. is it hardware pblm or software??
Same here mine also not working
even mine broke.. try to check same by checking in hardware test:
type --
*#*#6484#*#*
ultra camera
macro camera
front camera is working
rear camera and bokeh camera is not working.
This is strange.
Let me know if for anyone in hardware test all camera test are working.
same here and even touch stopped working
saurabhanand2409 said:
even mine broke.. try to check same by checking in hardware test:
type --
*#*#6484#*#*
ultra camera
macro camera
front camera is working
rear camera and bokeh camera is not working.
This is strange.
Let me know if for anyone in hardware test all camera test are working.
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Click to collapse
exact same bro
saurabhanand2409 said:
even mine broke.. try to check same by checking in hardware test:
type --
*#*#6484#*#*
ultra camera
macro camera
front camera is working
rear camera and bokeh camera is not working.
This is strange.
Let me know if for anyone in hardware test all camera test are working.
Click to expand...
Click to collapse
Literally same issue I first thought it was software but tried resetting and changing roms Nothing worked so confirmed that it was an hardware issue.
Then went to MI authorised service centre he told it's a common problem for poco X2 devices.
He told 2 things
1. The camera hardware might be broken it can be changed and it costs around 3k INR without service charges.
2. The motherboard might be gone to replace it costs 10k without service charges.
(He also told it might be wantedly triggered in order to force customers buy a new phone but it's not sure)
I too felt something creepy that only rear main and rear Bokeh stopped working others are working very fine.
Same happened to me. Now what?
Primary camera maybe not working because of camera app or drivers, try to flash into custom ROMs.
T
cmfCyangenModteam said:
Primary camera maybe not working because of camera app or drivers, try to flash into custom ROMs.
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Tried 2 different stock roms and a custom rom. The camera isn't working in any app. Snapchat, gpay or anything

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