ATT suspending Huawei phones? - Huawei Mate 20 X Guides, News, & Discussion

I've just sold my Mate 20X, and I put my ATT sim card in it one last time to make sure everything was fine. When I did so, my ATT service was suspended. I had to get them to re-enable my sim card. Talking to ATT, they said it's because they don't support Huawei phones anymore. I used this phone on ATT as my primary phone a year ago and never had any problems. Did I just miss this?
I'm slightly worried it's because I gave out my IMEI to a prospective buyer, but the ATT rep said there was no problem with it being blacklisted, just that they don't allow Huawei phones on the system anymore. I'm very suspicious of this, so I thought I'd check here.

I'm still using AT&T and T-Mobile on my AL00 without issues
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Agreed I am using mine on ATT without issue.

bigfire said:
I've just sold my Mate 20X, and I put my ATT sim card in it one last time to make sure everything was fine. When I did so, my ATT service was suspended. I had to get them to re-enable my sim card. Talking to ATT, they said it's because they don't support Huawei phones anymore. I used this phone on ATT as my primary phone a year ago and never had any problems. Did I just miss this?
I'm slightly worried it's because I gave out my IMEI to a prospective buyer, but the ATT rep said there was no problem with it being blacklisted, just that they don't allow Huawei phones on the system anymore. I'm very suspicious of this, so I thought I'd check here.
Click to expand...
Click to collapse
Happened to me after testing my sim card in a S20 FE. When I put it back on my Mate 20 X the service got disconnected. Called AT&T they say because I need to update to a 4G phone. I told them that my Mate is 4G and they reactivated without issues. The rep that attended me didn't told me that Huawei was not being accepted anymore from AT&T, just that needed to make sure it supports 4G.

I did try it out with Tmobile later and had no problems, and the buyer hasn't reported any issues, so it sounds like just bad information. Thanks for the info!

bigfire said:
I've just sold my Mate 20X, and I put my ATT sim card in it one last time to make sure everything was fine. When I did so, my ATT service was suspended. I had to get them to re-enable my sim card. Talking to ATT, they said it's because they don't support Huawei phones anymore. I used this phone on ATT as my primary phone a year ago and never had any problems. Did I just miss this?
I'm slightly worried it's because I gave out my IMEI to a prospective buyer, but the ATT rep said there was no problem with it being blacklisted, just that they don't allow Huawei phones on the system anymore. I'm very suspicious of this, so I thought I'd check here.
Click to expand...
Click to collapse
kin USa idiots at ATT .. pss message to them from me pls !

I got a text message today from AT&T saying "we're sending you a phone. if you don't activate it, we will auto activate it after 30 days and your phone you're using now will only be able to call 911"
This is a huge bummer.

I only got that they are retiring 3G, but nothing that says they are suspending supporting The phone as they have NEVER supported the phone, so thats a crock of crap. The only thing they can do is turn off the 3g band and if your phone doesnt use 4G then your SOL. Mate 20X uses 4G LTE so they cant touch me and if they do they have alot more to answer for.

is Tmobile still going to keep supporting it?

At least from a test
AngelDeath said:
I only got that they are retiring 3G, but nothing that says they are suspending supporting The phone as they have NEVER supported the phone, so thats a crock of crap. The only thing they can do is turn off the 3g band and if your phone doesnt use 4G then your SOL. Mate 20X uses 4G LTE so they cant touch me and if they do they have alot more to answer for.
Click to expand...
Click to collapse
That is what I thought BUT I think I found the issue. If you download an app that check the band your phone is using, you will see that for CALLS the 20x with an ATT sim card, will drop to a 3G band not LTE!
Now, if I try a TMobile sim card and make a call, the phone still shows using LTE band so looks like people with TMobile will be able to keep the phone just fine.

I recently experienced the same thing on my Huawei Mate 20x evr-l29. Call AT&t and they unlocked the suspended account and explain to me my phone is registering as a 3G device. I asked them to look at my network history and they clearly see it's using the 4G LTE network without issues. The representative at tech support said they were noting my account to escalate a ticket to not shut off my device come February. She assure me it will continue to work but we will wait and see.

So I was told that, my wife's Mate 20 x had to activate the new sim card because 3G was tied to the previous sim. Was not the case and they suspended the phone number once I activate the new sim (they also sent a refurbished S9 with the sim). I had to call customer service and escalate for them to reactivate the sim card. I'm now waiting to call their "3G Sunset Department" to try to put my phone on a white list (1-800-880-8581). Seems they are only open during business hours so have to call back then. This has not been a good experience.

So I had a fiasco with AT&T. Props to the services techs that had to deal with me in store and over the phone. They kept their cool and customer service up there. I've just been trying to keep my cool over these two days spending alot of time going between different people and then also swapping to another sim being told that would fix it.
Mate 20X is no longer supported by AT&T. In the case of new customers. Basically they have black listed the model and IMEI numbers of these phones. So when a sim card is inserted the phone line associated with it will be suspended.
To get around this you have to call customer support to have them activate the SIM card so that it will work. Phone calls and Data will work after that.
For my wife's phone I used to have unanswered calls and busy get forwarded to her google voice. With the problem above with the IMEI number being technically blacklisted I was not able to set up google voice again. Took me a couple of calls and an escalation to an advanced tech to have them set up call forwarding from their side. After that the phone works as before for now until they shut off 3G data in February.
Educational moment: After I did some searching online and also a good talk with that advanced tech I found out the reason that this phone is identified as 3G. I blame AT&T for the lack of educational material being sent out and the training of their staff on the phone.
Good article explanation: https://www.androidauthority.com/volte-att-t-mobile-1148654/
The Mate 20X is a 3G voice phone. Even though it is a 4G LTE capable phone it is not a VoLTE/HD Voice phone. Hence the reason why this phone was identified as a 3G device. So basically when the cutoff date comes in February, the phone will not be able to make phone calls or receive texts. Technically it should still be capable of using the 4G data but take this with a grain of salt because they basically blacklisted the IMEI/Model of this phone. So they could just force these to not work anymore.
Here's a list from AT&T that will still work after the change to 3G: https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf
This is their current compatibility list for unlocked phones: https://www.att.com/idpassets/image...Capabilities-Unlocked-Devices-ATT-Network.pdf

Meh, actions have consequences...

Epiphanysfi said:
The Mate 20X is a 3G voice phone. Even though it is a 4G LTE capable phone it is not a VoLTE/HD Voice phone. Hence the reason why this phone was identified as a 3G device. So basically when the cutoff date comes in February, the phone will not be able to make phone calls or receive texts. Technically it should still be capable of using the 4G data but take this with a grain of salt because they basically blacklisted the IMEI/Model of this phone. So they could just force these to not work anymore.
Click to expand...
Click to collapse
FYI (and I know this is really a late reply), this is incorrect if you were lucky enough to have unlocked the bootloader on your Mate 20 X (EVR-L29) phone (or if you can do so if the opportunity ever arises again in the future).
Thanks to someone else on this forum (posting about a different huawei phone, I've lost the original poster), I've discovered that it IS in fact possible to enable VoLTE on AT&T (ATT) if your phone is rooted.
Before making these changes attempts to make or receive calls will fail even though data and texts will be working and there is a 4g signal symbol.... and going into settings -> wireless & networks -> mobile network will not have the necessary "VoLTE calls" option to turn VoLTE on.
Simple way to enable VoLTE on rooted Mate 20 X on AT&T:
adb shell
su
mount -o rw,remount /
echo "ro.config.hw_volte_on=true" >> /system/build.prop
echo "ro.config.hw_volte_dyn=false" >> /system/build.prop
mount -o ro,remount /
Restart your phone.
The "VoLTE calls" option will now show up, and can be turned on... after which phone calls will again work on the Mate 20 X on AT&T.
I hope this helps someone like it helped me to figure out, even though I know unlocked bootloaders are rare on this phone.
I also couldn't find another phone this size that would work on AT&T (aside from fold ones that I don't want) so really happy that this ended up working.

Related

D6603 on AT&T Not Receiving Calls/Texts (Intermittent)

I have seen similar posts of this issue with the Z3 and Z3C, but I wanted to post my experiences and see if anyone that has this issue has been able to resolve it.
I have an unlocked D6603 that I purchased directly from Sony US. When I received it, I got a new LTE SIM from AT&T, but did not give them the IMEI from the Z3. I activated the SIM and still have my old phone's IMEI listed as the device (LG G3). I inserted the SIM card, downloaded the APN settings, rebooted the phone, and everything was working great.
When I got home from work the next day, my wife said that she had called and sent me text messages that I did not receive. I rebooted the phone and all of her texts (as well as texts from other people) came through. This happens almost every day, and sometimes multiple times in one day. I either have to reboot the phone or change the network settings from LTE to WCDMA for the texts to come through.
One thing just noticed while making an incoming call.. My Z3 has full LTE signal, but when the call is coming in, it immediately switches to HSPA, and when the call is disconnected, it immediately switches back to LTE. Not sure if that's normal behavior or not, but figured I would include it in this post.
Same issues with AT&T. Intermittent calls and texts. It's thanks to AT&T's archaic verification system. Because you don't have a bloated AT&T issued device, you need to keep your old (AT&T issued device) IMEI to be able to get LTE signal for data. If you give them your current Z3 IMEI, you will always receive your texts and calls on time but you will not be able to get LTE because your IMEI is not registered in their database. It's a classic case of a carrier advertising "bring your own devices to our network but we won't load your IMEI so you can access the services you actually pay for", pathetic. T-mobile and Verizon actually offer the device but AT&T won't. Also, AT&T does not offer voice over LTE so your calls will always be 3G (H or H+) when connected and when disconnected your phone will go back to LTE for data. You have two choices with the extortion king, AT&T. Update IMEI and get all calls and texts in a timely matter while forfeiting LTE or leaving your old IMEI and get LTE but miss calls and texts. Ridiculous.
My situation is exactly like the op except i dont miss calls and recieve all my text, so something must not be right, have u tried flashing a differnt ftf?
Multiple, doesn't change anything.
Has anyone tried to use a Z3 IMEI in the last month? I know that when it first came out, it was an unrecognized device for purposes of LTE, but at some point that will change. For example, I am using a Z2's IMEI right now, and that certainly is not an AT&T device.
augie7107 said:
AT&T. Update IMEI and get all calls and texts in a timely matter while forfeiting LTE or leaving your old IMEI and get LTE but miss calls and texts. Ridiculous.
Click to expand...
Click to collapse
I changed the IMEI on my AT&T account to match my Z3's IMEI, since I would prefer to receive all of my calls and texts over having LTE. After making the change and rebooting my Z3, I still had an LTE connection and I did not experience the missed calls/texts for a few days. Yesterday, I did not receive any texts or calls so I rebooted the Z3 and texts started coming through. So it appears that using the Z3's IMEI is still preventing calls and texts from arriving.
nirvanayoda said:
Has anyone tried to use a Z3 IMEI in the last month? I know that when it first came out, it was an unrecognized device for purposes of LTE, but at some point that will change. For example, I am using a Z2's IMEI right now, and that certainly is not an AT&T device.
Click to expand...
Click to collapse
After adding the Z3's IMEI, it is still showing as an unknown device with AT&T, yet it does get an LTE connection.
svnyster said:
I changed the IMEI on my AT&T account to match my Z3's IMEI, since I would prefer to receive all of my calls and texts over having LTE. After making the change and rebooting my Z3, I still had an LTE connection and I did not experience the missed calls/texts for a few days. Yesterday, I did not receive any texts or calls so I rebooted the Z3 and texts started coming through. So it appears that using the Z3's IMEI is still preventing calls and texts from arriving.
After adding the Z3's IMEI, it is still showing as an unknown device with AT&T, yet it does get an LTE connection.
Click to expand...
Click to collapse
I just picked up a Z3 straight from a Sony store last week, stopped by an AT&T store first to get a nano sim which they handed me with no question asked but I didn't activate right away as I still had my ion on....
Once back home inserted the nano sim in the Z3 called AT&T to activate the sim, they sent me a text to verify my account and the settings were downloaded to the phone, they asked me if it was a new phone, just told them no just a new sim in my old phone...right away I noticed that I didn't have LTE at all, so went into the APN setting which were a bit different that what I had in the xperia ion, deleted the APN that was downloaded by AT&T to my phone and entered the ion settings manually into the Z3 and right away LTE was back....not a single problem receiving calls/texts and LTE on full time since then...
APN settings (the difference is in the name of the APN from what was downloaded by AT&T if I recall correctly)
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The same issue is affecting me too. I also have the D6603 on AT&T network. Don't bother asking AT&T for help, they will say nothing is wrong w/ their network (which I think is technically correct). This sucks because I was motivated by their bring your own device promotion only to be disappointed that they can't help resolve this issue.
Anyway, turning LTE off made the calls and texts more timely for me. So the easy workaround is to add the LTE toggle quick setting button so you don't need to click a few places to get into settings > more... > mobile network setting > network mode > to turn off LTE. This should default you to WCDMA/GSM when LTE is off by the way. I think the speed is somewhere between 3G and definitely not as fast as LTE, but not unbearable either.
This is still a pain in the butt given that we freaking PAY for LTE, but it's a simple work around (for now at least...)
svnyster said:
I have seen similar posts of this issue with the Z3 and Z3C, but I wanted to post my experiences and see if anyone that has this issue has been able to resolve it.
I have an unlocked D6603 that I purchased directly from Sony US. When I received it, I got a new LTE SIM from AT&T, but did not give them the IMEI from the Z3. I activated the SIM and still have my old phone's IMEI listed as the device (LG G3). I inserted the SIM card, downloaded the APN settings, rebooted the phone, and everything was working great.
When I got home from work the next day, my wife said that she had called and sent me text messages that I did not receive. I rebooted the phone and all of her texts (as well as texts from other people) came through. This happens almost every day, and sometimes multiple times in one day. I either have to reboot the phone or change the network settings from LTE to WCDMA for the texts to come through.
One thing just noticed while making an incoming call.. My Z3 has full LTE signal, but when the call is coming in, it immediately switches to HSPA, and when the call is disconnected, it immediately switches back to LTE. Not sure if that's normal behavior or not, but figured I would include it in this post.
Click to expand...
Click to collapse
Did you try setting your apn manually?
Delete whatever was downloaded by AT&T and enter the one I posted...I don't have a single problem since
-DM- said:
Did you try setting your apn manually?
Delete whatever was downloaded by AT&T and enter the one I posted...I don't have a single problem since
Click to expand...
Click to collapse
I did try your APN settings, which seemed to work at first, but the issue came back after a day or two.
I contacted Sony about it and they are placing the blame on AT&T. They also had me do a software repair using the Sony PC Companion software. I'll have to test it for a day or two to see if I continue to have problems or not.
svnyster said:
I did try your APN settings, which seemed to work at first, but the issue came back after a day or two.
I contacted Sony about it and they are placing the blame on AT&T. They also had me do a software repair using the Sony PC Companion software. I'll have to test it for a day or two to see if I continue to have problems or not.
Click to expand...
Click to collapse
still receiving calls and texts just fine but can't answer anymore as I have a different problem now...the phone took a dive from a cliff (literally)
First time I drop and break a phone but also first that I buy insurance, took the" protection plus" when I was at the Sony store, kinda hesitated at first but went for it finally, glad I did now, getting a new one mailed and waiting for it to arrive...
My issue was fixed
I had the same problem for the longest time with all official roms and Slipsystem's. I installed the unofficial CM 12 and the problem disappeared. It is something in the official stuff that messes with it.
I'm on att and don't have this issue at all. Store used a s5 imei when i switched
I have to disagree with some of the comments above. I'm on a D6603 in Texas purchased from the Sony online store several months ago. Had to go to a store to get the new sim card anyway and the salesman registered the phone using the IMEI off the box. The Z3 was added as a new phone on the account (I wanted to take my time moving stuff plus I intended to port my old number to Google Voice anyway). I did the setting option to download the APN myself a few minutes later. The Z3 shows as unknown model on ATT online but LTE data works fine and I've had no problems receiving/making calls or messages. So, using the z3's real IMEI is NOT the problem. Perhaps the problem is some setting that doesn't get reset properly when switching an existing phone whereas adding it as a new line avoided that?
@svnyster @augie7107 @pbsteebs @nirvanayoda have you found a solution to this problem?
here's my experience.
1. I have a straight talk sim card (it uses ATT network) and I experience the same problem.
2. My Xperia Z3 D6603 has LTE coverage, but after a while - even with signal at 2/3 bars - it doesn't receive calls or texts until I restart it, switch airplane mode on/off, or toggle LTE/3G.
3. I know for sure this is not related to the rom I'm using: the phone was in stock conditions (kitkat 4.4), then I rooted and installed a debloated stock lollipop rom... still the same problem.
4. I also know that this is not a sim card issue: we have 2 Xperia Z3 phone (one is my wife's). If I swap my sim card in her phone I have no problem, and call and sms get through. So only one of our Z3's is affected by this problem.
5. Finally, the only way I found to work around this was to switch to WCDMA (preferred)/GSM (instead of LTE preferred/WCDMA/GSM). In this case i receive all calls and sms but I have to give up LTE.....
Any thoughts?
Thanks a lot for your help!
MrYous said:
@svnyster @augie7107 @pbsteebs @nirvanayoda have you found a solution to this problem?
Click to expand...
Click to collapse
I actually ended up switching devices, because I was unable to do my daily work without consistent LTE, and I got tired to switching between LTE and WCDMA.
Everything I read from AT&T shows that the LTE bands they use are 2, 4, 5, and 17, which the D6603 has all of those bands. However, my new device (Samsung Galaxy Note 4) also includes LTE Band 12, which the D6603 does not support. I know that Band 12 is used by T-Mobile, but if AT&T is using this band in certain areas, that could possibly be part of the explanation of why we're having this issue.
Thanks @svnyster!
I also don't think that switching between LTE and WCDMA is acceptable.
But what confuses me is that we have 2 Z3s and only one of them has this problem...
Any idea if unlocking all bands as suggested here would help?
http://forum.xda-developers.com/cro...ad-progress-please-leave-im-updating-t2871269
Thanks again.
Pretty sure it has something to do with how AT&T recognizes your IMEI. Check your account and see what icon shows for both devices. If they are different, that's the culprit. I can't get calls and messages with LTE enabled on my Z3. Fine with 3G. My solution was to leave LTE off until I needed it to stream outside of Wi-Fi. AT&T recognizes my IMEI as a flip phone. I have a HTC M9 as well, unbranded edition, and AT&T recognizes the IMEI as a M9 and calls and messages come through immediately even though LTE is switched on.
i've resorted to leaving LTE off and using the H+, which someone explained is sort of like 3.5G but not quite 4G. At times I'll turn LTE on when I want to watch a video and am unable to connect to wi-fi. Sometimes I'll forget to turn LTE off, and find out later friends were trying to reach me but couldn't. As a result, for me, leaving it off is better (so I can be reached for clients or emergencies).
Still, I realize this is unacceptable, but AT&T does not support this phone (or sell it), so at the end of the day, it's my problem for wanting this phone in the first place. Don't get me wrong, I still like it a lot, but this issue and others are becoming a headache that Sony and AT&T could've gotten right from the get go.
Also, I did upgrade the Z3 to Lollipop. I've noticed the battery draining a bit quicker. Instead of having ~50% by end of day, I'm not at 25% levels. Not quite dead, but I still feel the urge to charge mid day when before I didn't have that urge.
Still, I like being able to move (some of) my apps now to the SD card, freeing up the barely 16 GBs on the phone.

Unlocked T-Mobile Note 5 runs on Google FI Network ;)=

Well here is an interesting tidbit, I just got my Nexus 6P as a device for driving for Lyft and after booting the Nexus with the Project FI Sim card to register it on the network I realized I didn't need two phones to drive for two providers so I dropped my T-Mo sim card in the nexus 6P as as expected she fired right up on the T-Mo network and I had no where to keep the G-FI Sim card, out of fear of losing it i popped into my Note 5. Well I shut down the N-5 and kept playing with the Nexus 6P. In the morning I tuned on the N-5 to swap and copy files and the T-Mo update rolled in with full 4g LTE % bars. So it seems our Note 5 will definitely run on the Google FI network at full speed FYI. See Upper Left Corner of Note 5 http:
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That's pretty interesting. Do you think it has to do with Project Fi using the Tmo network? If that's the case, then theoretically any unlocked Tmo phone should run on Fi
Well I think that's a stretch but our phone has almost every existing band which could also be a factor I'm sure. I have yet to drive all around Los Angeles or out of the county or state of CA but I will report my findings as I do travel. But none the less its a great discovery for sure.
Please hit thanks if I've helped
It would be interesting to see if it can actually switch between the different networks through. I know that you need Google Connectivity Services installed on a Fi device for proper functionality, and it does show as compatible with the Note 5. But if we don't have Sprint bands in our phone, then you'd be SOL as soon as you got out of T-Mobile or trusted WiFi coverage.
True, I haven't yet sat down and looked at Sprints cdma bands but I bet they are in this device.
The Fi SIM will only work on T-Mobile. It will NOT work on Sprint, in this configuration.
The Nexus's ESNs are whitelisted with Sprint, I believe.
wifiguru said:
The Fi SIM will only work on T-Mobile. It will NOT work on Sprint, in this configuration.
The Nexus's ESNs are whitelisted with Sprint, I believe.
Click to expand...
Click to collapse
That hypothesis of not working on Sprint would seem highly improbable as long as a phone is unlocked and the device and sim card are not carrier specific the device should work as my phone is now as long ...again as the phone has the carrier bands to run on that network...as stated here on the Nexus 5: http://www.idigitaltimes.com/project-fi-nexus-5-how-bypass-googles-nexus-6-exclusivity-453947 . I have turned off WIFI calling and called my office...see here: http://www.androidheadlines.com/2015/06/project-fi-works-nexus-6-xda-begs-differ.html
wiseguyy said:
That hypothesis of not working on Sprint would seem highly improbable as long as a phone is unlocked and the device and sim card are not carrier specific the device should work as my phone is now as long ...again as the phone has the carrier bands to run on that network...as stated here on the Nexus 5: http://www.idigitaltimes.com/project-fi-nexus-5-how-bypass-googles-nexus-6-exclusivity-453947 . I have turned off WIFI calling and called my office...see here: http://www.androidheadlines.com/2015/06/project-fi-works-nexus-6-xda-begs-differ.html
Click to expand...
Click to collapse
There's no hypothesis here, it is proven fact.
Sprint has a whitelist of IMEIs/ESN.
Put a Fi sim in a non-Fi phone, and it will not connect to Sprint -- no matter what you try to do.
Put a Fi sim in an unlocked Sprint device, and I bet it will work.
wifiguru said:
There's no hypothesis here, it is proven fact.
Sprint has a whitelist of IMEIs/ESN.
Put a Fi sim in a non-Fi phone, and it will not connect to Sprint -- no matter what you try to do.
Put a Fi sim in an unlocked Sprint device, and I bet it will work.
Click to expand...
Click to collapse
How does Sprint tell the difference from device to device? Do you think Sprint had all the Nexus 6 IMEI's that exist or were made released to them so they could specifically either admit or omit them?? Show me the FACT my phone is blacklisted? Where are you getting your information can you provide some links to relevant content?
wifiguru said:
There's no hypothesis here, it is proven fact.
Sprint has a whitelist of IMEIs/ESN.
What are the criteria for Whitelisted Devices and where is this data?
This is an excerpt from a discussion that a Nexus 6 user had trying to port over to "Sprint Only" not running on the FI network....again this is ONLY..Fully porting over to Sprint:
https://www.reddit.com/r/ProjectFi/...g_nexus_6_to_sprint_after_leaving_project_fi/
Click to expand...
Click to collapse
wiseguyy said:
How does Sprint tell the difference from device to device? Do you think Sprint had all the Nexus 6 IMEI's that exist or were made released to them so they could specifically either admit or omit them?? Show me the FACT my phone is blacklisted? Where are you getting your information can you provide some links to relevant content?
Click to expand...
Click to collapse
Another issue with Sprint devices is that they still do not rely solely on the SIM for programming. When Verizon made the switch to LTE, all programming follows their SIM as you change phones. But with Sprint, pulling a SIM leaves you with a working device, just no LTE. So that is likely why it won't automatically jump to their network.
wifiguru said:
There's no hypothesis here, it is proven fact.
Sprint has a whitelist of IMEIs/ESN.
Put a Fi sim in a non-Fi phone, and it will not connect to Sprint -- no matter what you try to do.
Put a Fi sim in an unlocked Sprint device, and I bet it will work.
Click to expand...
Click to collapse
This is an excerpt from a different experience than wifiguru is stating here although it appears it worked at startup and seemed to from what the user stated failed:
http://www.howardforums.com/showthr...SIM-and-use-it-in-an-unlocked-Sprint-iPhone-6
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Quote Originally Posted by J Wireless View Post
Google has already said it will work for other phones in the future. The service runs on a hybrid sim that allows it to go back and forth. Supposedly even older Nexus phones can't read this sim. But Project Fi is an Android only project. Just as the new iPhone sim will not work in an Android phone, this new sim will not work in an iPhone. Even if there was a work around for it, Apple would probably make a new update to lock the phones into reading only the new Apple sim.
Actually - I started searching today to see if anyone else had tried this yet, and while I didn't search too hard - the lack of replies on this thread might tell me something.
I got my Nexus 6 yesterday. I like the phone, but the service ... still not sure if I'm going to keep it. The voice quality sounds somewhat compressed and it is difficult to hear people sometimes.
However, I was bored at work today - or kind of bored - and decided to put the Project Fi SIM in my iPhone 6 (Verizon)
I was expecting it to tell me that the SIM card wasn't approved for use in this device, but to my surprise it actually connected to Sprint and I had LTE. So, I found out my iPhone is unlocked (w00t).
I tried to make a call, and I heard a blip (like a fraction of a fraction of a second of a voice), a few seconds of silence, and then the generic cannot complete this call (Probably because the device isn't provisioned for use on the Sprint Network).
I restarted the phone, and when I restarted it - it connected to T-Mobile.
So I tried to make a call, and it worked - it went through
So, I dug around in the settings on my iPhone, and a menu called "Carrier" showed up on the main screen, and when I opened it it said "Automatically Manage Networks" or something to that effect.
I turned that option off, and it scanned for about a minute and came back with a list of Mobile Networks:
T-Mobile
Sprint
Verizon
AT&T
Metro PCS
wiseguyy said:
This is an excerpt from a different experience than wifiguru is stating here although it appears it worked at startup and seemed to from what the user stated failed:
http://www.howardforums.com/showthr...SIM-and-use-it-in-an-unlocked-Sprint-iPhone-6
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Quote Originally Posted by J Wireless View Post
Google has already said it will work for other phones in the future. The service runs on a hybrid sim that allows it to go back and forth. Supposedly even older Nexus phones can't read this sim. But Project Fi is an Android only project. Just as the new iPhone sim will not work in an Android phone, this new sim will not work in an iPhone. Even if there was a work around for it, Apple would probably make a new update to lock the phones into reading only the new Apple sim.
Actually - I started searching today to see if anyone else had tried this yet, and while I didn't search too hard - the lack of replies on this thread might tell me something.
I got my Nexus 6 yesterday. I like the phone, but the service ... still not sure if I'm going to keep it. The voice quality sounds somewhat compressed and it is difficult to hear people sometimes.
However, I was bored at work today - or kind of bored - and decided to put the Project Fi SIM in my iPhone 6 (Verizon)
I was expecting it to tell me that the SIM card wasn't approved for use in this device, but to my surprise it actually connected to Sprint and I had LTE. So, I found out my iPhone is unlocked (w00t).
I tried to make a call, and I heard a blip (like a fraction of a fraction of a second of a voice), a few seconds of silence, and then the generic cannot complete this call (Probably because the device isn't provisioned for use on the Sprint Network).
I restarted the phone, and when I restarted it - it connected to T-Mobile.
So I tried to make a call, and it worked - it went through
So, I dug around in the settings on my iPhone, and a menu called "Carrier" showed up on the main screen, and when I opened it it said "Automatically Manage Networks" or something to that effect.
I turned that option off, and it scanned for about a minute and came back with a list of Mobile Networks:
T-Mobile
Sprint
Verizon
AT&T
Metro PCS
Click to expand...
Click to collapse
This quote is exactly what I just said. Did you read the post?
"At the end of the Day - T-Mobile is the ONLY one that connected and still connected"
wifiguru said:
There's no hypothesis here, it is proven fact.
Sprint has a whitelist of IMEIs/ESN.
Put a Fi sim in a non-Fi phone, and it will not connect to Sprint -- no matter what you try to do.
Put a Fi sim in an unlocked Sprint device, and I bet it will work.
Click to expand...
Click to collapse
wifiguru said:
This quote is exactly what I just said. Did you read the post?
"At the end of the Day - T-Mobile is the ONLY one that connected and still connected"
Click to expand...
Click to collapse
Are we talking about the same thing here the author said "My theory with why Sprint connected for 1 time (and why T-Mobile connected and disconnected)) ..he did say "My Theory" and that was (iPhone 6 (Verizon) and also said
" T-Mobile connected and disconnected". Now I understand you are seeing this but he does plainly say " T-Mobile connected and disconnected" but I can tell you my phone is 1. Still connected and I have made over 10 calls and it has stayed connected all day so this would have to alter the authors "Theory" as he himself stated the term.
When the dust settles and the smoke clears and at the end of the day the author of your facts.. used the terminology "Theory"..hence me using the term "Hypothesis" now I realize you may not like that but that is the way it is until actual further testing is done and as of this point my phone has not been disconnected from the FI network which contradicts what the authors "Theory" stated.
(wifiguru) I am not here to have a urination match with you because I am here stating the the experience I have had at a personal real level and what I have stated is 100% factual and not simply what another author has stated as theory. I want to further explore what this could mean for this Galaxy Note 5 device the bands it internally carries and what possible benefits can come from that endeavor.
NotATreoFan said:
Another issue with Sprint devices is that they still do not rely solely on the SIM for programming. When Verizon made the switch to LTE, all programming follows their SIM as you change phones. But with Sprint, pulling a SIM leaves you with a working device, just no LTE. So that is likely why it won't automatically jump to their network.
Click to expand...
Click to collapse
From what another post stated as theory his phone connected and then failed but I am still 100% active on the T-Mo Network with full blown LTE 5 bars so I need to try and test this out in some for or fashion.
Day 2 No Change. I drove all over Los Angeles to Pacific Palisades and still have excellent 4g LTE! I have yet to drop connection!
U still suck.
---------- Post added at 09:56 AM ---------- Previous post was at 09:56 AM ----------
Tony.
wiseguyy said:
Day 2 No Change. I drove all over Los Angeles to Pacific Palisades and still have excellent 4g LTE! I have yet to drop connection!
Click to expand...
Click to collapse
Hmmm i'm also in Los Angeles and tried putting my Project Fi sim in an unlocked T-mobile Galaxy Note 5 and it does NOT work for me. Tried messing with the apns but no go on my end
mrpunk2u said:
Hmmm i'm also in Los Angeles and tried putting my Project Fi sim in an unlocked T-mobile Galaxy Note 5 and it does NOT work for me. Tried messing with the apns but no go on my end
Click to expand...
Click to collapse
I have been using my Google Fi SIM in unlocked 920T for months in Miami. Been traveling across country and just started monitoring what networks I'm using. Download app called Fi Info and you can monitor via widget the network and also force it to use Sprint. Haven't tried US cellular yet. I'm in Ohio now and it's working fine. Will see how it works when I land in Seattle.
Sent from my SM-N920T using Tapatalk
TeamHackura said:
I have been using my Google Fi SIM in unlocked 920T for months in Miami. Been traveling across country and just started monitoring what networks I'm using. Download app called Fi Info and you can monitor via widget the network and also force it to use Sprint. Haven't tried US cellular yet. I'm in Ohio now and it's working fine. Will see how it works when I land in Seattle.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Update: made it here and only had service where T-Mobile had service. No switching networks. Here's hoping the new nexus phones have a smaller footprint.
Sent from my SM-N920T using Tapatalk

Not Getting 4G/LTE on AT&T in the US

So I finally ran Speed Test at several locations on mobile and am only getting 2-3 mb download and 1-2 upload. I have never seen a 4G or LTE symbol next to the signal bars either, it's typically either H or H+. I am on the international model MHA-L29 in the USA, and I know that the locations I've tested my phone at have LTE for AT&T. I activated the phone 2-3 days ago. Is there something I need to do in my settings? Is there anything to check?
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This is on Tmobile.
Sent from my MHA-AL00 using Tapatalk
Sure you have to put the correct apn.
@gm007 My options under APNs are "ATT Nextgenphone" (currently selected), or "ATT Phone". Should I try switching to "ATT Phone" and rebooting?
swordstool said:
@gm007 My options under APNs are "ATT Nextgenphone" (currently selected), or "ATT Phone". Should I try switching to "ATT Phone" and rebooting?
Click to expand...
Click to collapse
Yes try,sorry im not in usa and don't know carrier settings. Maybe you can call ur operator to get the correct settings.
And look in the mobile network settings that you enabled 4g(lte),try the auto mode
gm007 said:
Yes try,sorry im not in usa and don't know carrier settings. Maybe you can call ur operator to get the correct settings.
And look in the mobile network settings that you enabled 4g,try the auto mode
Click to expand...
Click to collapse
Okay thanks. And yes, 4G is enabled in the settings.
swordstool said:
Okay thanks. And yes, 4G is enabled in the settings.
Click to expand...
Click to collapse
Let us know when you fix it ,good luck.
So my forum searching has led me to this path: Buy a cheap 4G AT&T GoPhone ($30), and call AT&T to update my IMEI with the IMEI of the new phone and tell them to activate LTE. Supposedly that worked on AT&T when the original OnePlus came out in the US and people were having the same issue I am having.
Just another update in case anyone is following:
I was able to get though the idiot AT&T prepaid rep and to a tech support guy last night. He said he is going to have them manually enter my IMEI into "the database" and see if that helps get me LTE. My phone is showing as "unknown device" to them right now, so he said check back in a week-ish and see if it's changed from "unknown" to "Huawei Mate 9", which will indicate that my IMEI is in the database. If so, then I check my speeds again. The tech support guy also confirmed that the idea of buying a $30 prepaid AT&T LTE phone and having them update the IMEI with the one from that phone would do the same thing. Anyway, now we wait a week....
swordstool said:
Just another update in case anyone is following:
I was able to get though the idiot AT&T prepaid rep and to a tech support guy last night. He said he is going to have them manually enter my IMEI into "the database" and see if that helps get me LTE. My phone is showing as "unknown device" to them right now, so he said check back in a week-ish and see if it's changed from "unknown" to "Huawei Mate 9", which will indicate that my IMEI is in the database. If so, then I check my speeds again. The tech support guy also confirmed that the idea of buying a $30 prepaid AT&T LTE phone and having them update the IMEI with the one from that phone would do the same thing. Anyway, now we wait a week....
Click to expand...
Click to collapse
Jesus, you guys have it bad with your carriers in the US. Phone not working on LTE out of the box is insane.
Trixanity said:
Jesus, you guys have it bad with your carriers in the US. Phone not working on LTE out of the box is insane.
Click to expand...
Click to collapse
It's just because it's an international phone and not officially available on a US carrier (yet). Still sucks though. Supposedly if I switched to T-Mobile it would get LTE out-of-the-box, which I may do if this doesn't work. Lucky I'm on prepaid so switching shouldn't be an issue if I need to.
swordstool said:
It's just because it's an international phone and not officially available on a US carrier (yet). Still sucks though. Supposedly if I switched to T-Mobile it would get LTE out-of-the-box, which I may do if this doesn't work. Lucky I'm on prepaid so switching shouldn't be an issue if I need to.
Click to expand...
Click to collapse
I'd pretty much guarantee that I'd have LTE on my service provider as long as the correct bands are supported. So it seems like AT&T needs to vet every device for some reason.
Trixanity said:
I'd pretty much guarantee that I'd have LTE on my service provider as long as the correct bands are supported. So it seems like AT&T needs to vet every device for some reason.
Click to expand...
Click to collapse
Yeah, they (AT&T) do have a "database" for devices, and some international devices are "unknown" unless they're specifically entered. And not just the general device, Huawei Mate 9, I'm talking about specific IMEIs.
swordstool said:
Yeah, they (AT&T) do have a "database" for devices, and some international devices are "unknown" unless they're specifically entered. And not just the general device, Huawei Mate 9, I'm talking about specific IMEIs.
Click to expand...
Click to collapse
Yup, that sounds pretty bad to me. You're paying them for service. They shouldn't care that it's an AT&T or unlocked device. They get paid either way although it kinda sounds like they want to push you toward buying devices through AT&T by making you jump through hoops to discourage you.
Trixanity said:
Yup, that sounds pretty bad to me. You're paying them for service. They shouldn't care that it's an AT&T or unlocked device. They get paid either way although it kinda sounds like they want to push you toward buying devices through AT&T by making you jump through hoops to discourage you.
Click to expand...
Click to collapse
I guarantee you that every provider in the US wants you to buy phones through them. It is still capitalism over here There is definitely more bullsh*t to deal with if you bring your own device and/or do prepaid, including crappier customer service, but the trade-off is that it's cheaper and you can switch providers anytime.
Odd, I have a L29 on ATT and LTE works just fine. Put my SIM in and no problems whatsoever.
Funk2641 said:
Odd, I have a L29 on ATT and LTE works just fine. Put my SIM in and no problems whatsoever.
Click to expand...
Click to collapse
Weird. How do you know? Do you see an "LTE" symbol in the bar, or "4G"? When you run Speed Test, what are you're DL and UL speeds? Where in the US are you located? Last question (for now), were you already on AT&T with an LTE-equipped phone prior to the Mate 9, and if so, did you just pop in the SIM (did you verbally give AT&T the IMEI of your Mate 9)?
DKM119 said:
This is on Tmobile.
Sent from my MHA-AL00 using Tapatalk
Click to expand...
Click to collapse
Hey @DKM119, were you already on T-Mo with a LTE-equipped phone prior to switching to the Mate 9? If so, did you give them the IMEI of your Mate 9, or did you just pop the SIM out of the old phone and into the Mate 9? Just trying to prepare in case I do switch to T-Mo.
International unlocked phones refer to LTE as 4G therefore they show 4G icon. when you see 4G on an international phone it means you have lte. quick clarification
swordstool said:
Weird. How do you know? Do you see an "LTE" symbol in the bar, or "4G"? When you run Speed Test, what are you're DL and UL speeds? Where in the US are you located? Last question (for now), were you already on AT&T with an LTE-equipped phone prior to the Mate 9, and if so, did you just pop in the SIM (did you verbally give AT&T the IMEI of your Mate 9)?
Click to expand...
Click to collapse
It says 4G in the corner
Haven't used speedtest yet - but using LTE Discovery, I'm on Band 5 in Atlanta
I've been using a SIM from an ATT-LTE phone - but I haven't bought a branded phone in years. I just popped the sim in and it configured itself. No APN input needed

Carrier Provisioning

Crowd helping with carrier VPN, Cellular settings, and Network provisioning.
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Sent from my PH-1 using Tapatalk
Dial *#*#4636#*#* to display information about phone.
Looks like AT&T sim from my Nexus 5X might get me on WiFi calling. Can anyone confirm?
Sent from my PH-1 using Tapatalk
My setup looks the same (sim previously in a pixel) but I think it's lying to us. My phone still drops to 3G during calls.
I wonder if the IMEI on your AT&T account was changed to a device that supports wifi calling/advanced LTE if they would both work?
The SIM in Essential is the LG Nexus 5X IEMI for sure
I'm showing the same with a sim from an S7 Edge. However, WiFi calling doesn't seem to be working. On my S7 I was able to make WiFi calls with my cellular antenna turned off, I can't do the same with my PH-1.
On Sprint, I needed to get a new SIM as my Nexus 6P SIM didn't work, nor did my U11 but that might be due to other reasons. (It sorta worked, but didn't like it).
Went to a store that had them in stock, threw it in, and Boom! LTE+ and crystal clear phone calls. (The earpiece really is good and loud, almost too loud).
I couldn't care less for WiFi Calling since my WiFi is much worse than Sprint LTE... Surprise surprise.
No service on voice on sprint network
My phone connected fine for four days to voice and data now all I have is data no voice it says voice out of service I can't make or receive calls at all only data I when to the Sprint store today and was there for 2hrs and still no voice only data this phone is 700 bucks and all I have is data smh essential support is no help I been begging for a full refund for 6 days now
IM0001 said:
On Sprint, I needed to get a new SIM as my Nexus 6P SIM didn't work, nor did my U11 but that might be due to other reasons. (It sorta worked, but didn't like it).
Went to a store that had them in stock, threw it in, and Boom! LTE+ and crystal clear phone calls. (The earpiece really is good and loud, almost too loud).
I couldn't care less for WiFi Calling since my WiFi is much worse than Sprint LTE... Surprise surprise.
Click to expand...
Click to collapse
My HTC 10 sim wouldn't work either. Sprint locks certain Sims to certain phone groups. Anyone with an unlocked ph1 on Sprint will most likely have to go get a new Sim and will most likely have to factory reset phone after activation to get it all working.
tmac7728 said:
My phone connected fine for four days to voice and data now all I have is data no voice it says voice out of service I can't make or receive calls at all only data I when to the Sprint store today and was there for 2hrs and still no voice only data this phone is 700 bucks and all I have is data smh essential support is no help I been begging for a full refund for 6 days now
Click to expand...
Click to collapse
Call local sprint stores or sprint support themselves and get a new Sim. It's not the phone's fault as mine did this when I used the sim from my U11 which did exactly the same thing you're describing.
They sent me a brand new SIM card for the phone also I was at the sprint tech store where they tried another sim also so yes it is the phone
tmac7728 said:
They sent me a brand new SIM card for the phone also I was at the sprint tech store where they tried another sim also so yes it is the phone
Click to expand...
Click to collapse
Did you try a factory reset after the new SIM?
Took a shot at having ATT try provisioning with Essential IMEI instead of LG Nexus 5X. Network not recognizing PH-1 IMEI. It only provisions UMTS, no LTE. No data network. On chat support for hours.
Update:
As reported on forums, AT&T does not yet recognize this phone's IMEI, and when force registering to network, and reading the serial number, it forces UMTS with no data service. Had to pull SIM back in Nexus 5X to reregister and provision LTE with Nexus IMEI. Returned SIM to PH-1 and now have my data back, as well the s#!+ cell signal I had since day 1.
Why do people even bother provisioning with AT&T. Everytime I interact with them, they have managed to make my problem worse.
If you have a properly provisioned LTE sim from a prior phone, just pop it into the essential and do not call ATT.
APN Business.....stuck...return label in hand.
Got my PH1 yesterday and really do like it. Really struggling with APN settings. I have Cellcom (Wisconsin based using Verizon Network), I put in my sim and change network type to global(I’ve tried most of the other options) I can go into Edit Access Point and modify the majority of the info except APN Type...needing to add mms to the “default,dun,supl,mms” or course that is grayed out. Which results in texts going thru but mms photos and group messages sit and spin until erroring out. Any ideas?
No option to add a new apn. Can only reset to default.
Bboldajr said:
No option to add a new apn. Can only reset to default.
Click to expand...
Click to collapse
There a little plus button on the top of the APN screen. You can definitely add one.
mallman said:
There a little plus button on the top of the APN screen. You can definitely add one.
Click to expand...
Click to collapse
No, you definitely can't. Not if your phone isn't working completely on Verizon like mine also. No plus sign, and about half the APN settings are not changeable. I was able to change one setting and got mms working.
Sent from my PH-1 using Tapatalk
dpackerz said:
No, you definitely can't. Not if your phone isn't working completely on Verizon like mine also. No plus sign, and about half the APN settings are not changeable. I was able to change one setting and got mms working.
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
I know this is an old post but if you have a Verizon sim, even if not active, you should be able to add a new apn. Then after saving pop your cellcom sim in.
Sent from my iPhone using Tapatalk
Using 8.1 Official and on Verizon. I notice APN bearer as a double comma after HSPAR. I have seen some parsing software consider a double comma as an end of string null. I wonder if the last two entries are being seen by the phone? HSDPA and HSUPA

General Pixel 7 Pro *does* support dual eSIM

I have the factory unlocked 7 Pro and I saw some people say that it doesn't but I just decided to try it. If you disable the pSIM, you can run two eSIMs at the same time. The first try it seemed confused and asked me if I wanted to enable my pSIM then the settings window froze when I hit cancel instead of yes. I swiped it away and tried again and I'm now running dual eSIM!
This is extremely useful for me because I had to convert my Tello pSIM to eSIM in order to fix my 5G (Tello provisioning issue, not a phone issue) but I don't want to always be using my physical SafeLink SIM.
I fall in love with this phone more every day.
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Are there any apps available that will let you know which Carrier you are using?
I am assuming that if you were in an area with weak Verizon coverage, that your phone would utilize Tello and vice Versa.
diesteldorf said:
Are there any apps available that will let you know which Carrier you are using?
I am assuming that if you were in an area with weak Verizon coverage, that your phone would utilize Tello and vice Versa.
Click to expand...
Click to collapse
Tello is set as the default for calls and texts, Verizon for data, and Tello is set to automatically use wifi calling over Verizon when the signal is weak.
This is awesome for me because I can park my Tello number that has 2FA for services that don't yet offer TOTP for $5 a month and then get whatever data SIM has the best deal as the other eSIM while having my SafeLink AT&T pSIM in the phone for an emergency backup. No worries about losing my phone number porting it all over the place.
Heck yeah! I just got my eSIM activated for Dual SIM as well. Unfortunately, it took 3 hours on the call with Verizon and multiple support tier escalations to get it done - not sure why it was so challenging for them.
In my case, both my physical SIM and the eSIM are on Verizon (but separate Verizon accounts - one I use for work and one for personal).
grangermoch said:
Heck yeah! I just got my eSIM activated for Dual SIM as well. Unfortunately, it took 3 hours on the call with Verizon and multiple support tier escalations to get it done - not sure why it was so challenging for them.
In my case, both my physical SIM and the eSIM are on Verizon (but separate Verizon accounts - one I use for work and one for personal).
Click to expand...
Click to collapse
Yeah but you can do dual eSIM now and have your SIM slot free for something else too and switch between the second eSIM or pSIM is my point. It opens up a whole lot of flexibility that wasn't there previously.
EtherealRemnant said:
Yeah but you can do dual eSIM now and have your SIM slot free for something else too and switch between the second eSIM or pSIM is my point. It opens up a whole lot of flexibility that wasn't there previously.
Click to expand...
Click to collapse
Ahhh I missed that part. I didn't realize there were two eSIMs, thanks!
grangermoch said:
Ahhh I missed that part. I didn't realize there were two eSIMs, thanks!
Click to expand...
Click to collapse
Yeah it's pretty cool. Like this pops up when I try to enable my pSIM.
EtherealRemnant said:
Yeah it's pretty cool. Like this pops up when I try to enable my pSIM.
View attachment 5738253
Click to expand...
Click to collapse
So you have a Tracfone (Verizon) esim working on this phone? I can't get my Tracfone psim working on this phone (still works with my Pixel 6 Pro though). Spoke to Tracfone for 3 hrs with no luck. Even got a new psim. For the last 3 days I've been communicating with Google support. They said they escalated the issue.
In the meantime I got a Mint Mobile account and am using one of their esims just fine.
Lughnasadh said:
So you have a Tracfone (Verizon) esim working on this phone? I can't get my Tracfone psim working on this phone (still works with my Pixel 6 Pro though). Spoke to Tracfone for 3 hrs with no luck. Even got a new psim. For the last 3 days I've been communicating with Google support. They said they escalated the issue.
In the meantime I got a Mint Mobile account and am using one of their esims just fine.
Click to expand...
Click to collapse
I have a SafeLink pSIM that the phone thinks is TracFone since they're the same company. My pSIM is on AT&T though because I refuse to switch to Verizon for it.
The two eSIMs are US Mobile (labeled Verizon by the phone and uses their network) and Tello (T-Mobile network).
I can run any combo as long as it's only 2 active at a time. The phone prompts me which one to use for data and sets the other as the default for calls and texts. They're both active and I have done test calls to each from my Google Voice and both ring - switching which to use for a text is a simple matter of tapping this indicator and choosing.
Lughnasadh said:
So you have a Tracfone (Verizon) esim working on this phone? I can't get my Tracfone psim working on this phone (still works with my Pixel 6 Pro though). Spoke to Tracfone for 3 hrs with no luck. Even got a new psim. For the last 3 days I've been communicating with Google support. They said they escalated the issue.
In the meantime I got a Mint Mobile account and am using one of their esims just fine.
Click to expand...
Click to collapse
Just to check, you have used the BYOD link on this page?
https://www.tracfone.com/activation
TracFone customer service was already lacking before Verizon bought them and has only gotten worse but usually their automated tools work well enough.
EtherealRemnant said:
I have a SafeLink pSIM that the phone thinks is TracFone since they're the same company. My pSIM is on AT&T though because I refuse to switch to Verizon for it.
The two eSIMs are US Mobile (labeled Verizon by the phone and uses their network) and Tello (T-Mobile network).
I can run any combo as long as it's only 2 active at a time. The phone prompts me which one to use for data and sets the other as the default for calls and texts. They're both active and I have done test calls to each from my Google Voice and both ring - switching which to use for a text is a simple matter of tapping this indicator and choosing.
View attachment 5738263
Click to expand...
Click to collapse
Ah, ok. Slightly different circumstances then. Yeah, I was very hesitant in switching over to the Verizon sim (was on AT&T) but all those text messages urging me to switch over just made me rip the Band-Aid off, lol.
On a side note, couldn't be happier with Mint Mobile on the T-Mobile Network. Got around 850 mbps download on it compared to maybe a little bit over 100, on a good day, with Tracfone in the same spot.
It is pretty nice we can use 2 eSims now.
EtherealRemnant said:
Just to check, you have used the BYOD link on this page?
https://www.tracfone.com/activation
TracFone customer service was already lacking before Verizon bought them and has only gotten worse but usually their automated tools work well enough.
Click to expand...
Click to collapse
Yep, did that. I've been so frustrated with Tracfone over the years. Hours and hours talking to customer service and each time they transfer me to a "higher up" I get hung up on because their system is broken. I mean, literally each time. But yeah, with Verizon its gotten worse for sure.
Lughnasadh said:
Ah, ok. Slightly different circumstances then. Yeah, I was very hesitant in switching over to the Verizon sim (was on AT&T) but all those text messages urging me to switch over just made me rip the Band-Aid off, lol.
On a side note, couldn't be happier with Mint Mobile on the T-Mobile Network. Got around 850 mbps download on it compared to maybe a little bit over 100, on a good day, with Tracfone in the same spot.
It is pretty nice we can use 2 eSims now.
Click to expand...
Click to collapse
Yeah I am sticking with AT&T until they force me off. Verizon is the worst here. The US Mobile SIM was just so I could see if eSIM worked lol, no chance I'll keep it after the 10 day trial.
T-Mobile is indeed excellent in so many areas. I've never seen higher than 560 but hey, 300Mbps during peak time is incredible when Verizon is running around 1Mbps at the same time and AT&T is around 50Mbps.
Lughnasadh said:
Yep, did that. I've been so frustrated with Tracfone over the years. Hours and hours talking to customer service and each time they transfer me to a "higher up" I get hung up on because their system is broken. I mean, literally each time. But yeah, with Verizon its gotten worse for sure.
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Click to collapse
That sucks. I would have figured that Verizon would only have one whitelist for all the MVNOs. Like my Pixel 7 Pro activated on US Mobile because despite being an unlocked model, it has mmWave, so Verizon added support right away while the unlocked Pixel 7s aren't supported and nobody knows when they will be.
The whole whitelist thing just irritates me period though. If my phone doesn't work, that's my problem, but don't take away the option for me to even try it.
This is very interesting, I have a Vodafone eSIM and a pSIM (2 different numbers, one for work and personal), I got a keepgo esim but I can't get both eSIMs activated at the same time, though. It says: Only one downloaded SIM can be active at a time. @EtherealRemnant What firmware are you using? 031?
emontes said:
This is very interesting, I have a Vodafone eSIM and a pSIM (2 different numbers, one for work and personal), I got a keepgo esim but I can't get both eSIMs activated at the same time, though. It says: Only one downloaded SIM can be active at a time. @EtherealRemnant What firmware are you using? 031?
Click to expand...
Click to collapse
Yes, 031.
I wonder if it's region specific?
EtherealRemnant said:
Yes, 031.
I wonder if it's region specific?
Click to expand...
Click to collapse
Maybe, yes. I can get the psim and any esim at the same time but 2 esims don't work, unfortunately.
emontes said:
Maybe, yes. I can get the psim and any esim at the same time but 2 esims don't work, unfortunately.
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That sucks. Hopefully they roll it out everywhere.
EtherealRemnant said:
That sucks. Hopefully they roll it out everywhere.
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Click to collapse
Yep, I will try to ask Google One support to check why it doesnt work.
Interesting, just found this:
Does Google Pixel 7 and Pixel 7 Pro support dual eSIM? Find Now!
Google Pixel 7 and 7 Pro are expected to receive updates for dual eSIM support by 2023. Here is everything you need to know about it.
www.ytechb.com
Linked the wrong article, that's the one saying it's not to be launched until 2023, all speculation anyway but might also be non compatible for now in some places.
On a chat with Google, will update this post as soon as I know more.
emontes said:
Interesting, just found this:
Does Google Pixel 7 and Pixel 7 Pro support dual eSIM? Find Now!
Google Pixel 7 and 7 Pro are expected to receive updates for dual eSIM support by 2023. Here is everything you need to know about it.
www.ytechb.com
Linked the wrong article, that's the one saying it's not to be launched until 2023, all speculation anyway but might also be non compatible for now in some places.
On a chat with Google, will update this post as soon as I know more.
Click to expand...
Click to collapse
Man I hope it doesn't stop working. I'll be so upset lol.

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