Answer screen goes away--phone continues to ring--how to recover and answer? - Moto E6 Questions & Answers

When phone rings--not during a locked screen (mainly during listening to a recorded book...) if the screen is touched just off the decline/answer, they go away, the phone keeps ringing, and there's no way to get it back. Any ideas--besides improving dexterity?

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Screen goes crazy during call?

Got a new tp2 from sprint. whenever i make a call it flips to home screen then off then back over and over. Also when I call voicemail, the keypad never comes up until i press keypad and while i am listening it goes back to home screen then turns off. whats going on? dam its annoying!
I'm having a similar issue. When ever I remove the phone from my ear while I'm still on a call it goes to the home screen. Very annoying. It will work as it's suppose to some of the time but I'd say 95% of the time I have this issue. Hopefully someone comes out with a fix for this.
Me too (I'm on TMobile). Also, at the end of the call when it asks if you want to add to contacts, it flips back to home if you don't respond fast enough. But the worst is when I'm dialing in for voice mail and need the touchpad; it flips to home and I have to hit the bottom left hard button to get back to the phone.
I assume it's something to do with the way it turns off the touch screen based on the proximity sensor when it's up by your ear, then turns it back on again as you move away from your ear, so no doubt there's a setting somewhere to adjust that.
same here... during a call the screen goes on and off several times. may be light sensor.... who knows
anything that prompts you to make choices by picking numbers becomes a pain unless you use speakerphone. really hoping for a fix
I have no clue if this will last but I changed the setting to lock the phone if it's unused from 30min to 1hr and that seemed to work for now. Changed it back to 30min to double check, it happened first try during the call but worked properly after.
the way its supposed to work is, when you put the phone to your ear the screen goes out when you pull it away it will come on to the call status screen(not the keypad, unless you push keypad then it should stay on keypad,but if you put it to your ear it will go off, when you pull it away it will come back on to the keypad.)this feature is so you do not push buttons with your face.
Same issue...
Orginally seemed to keep on the call status screnn, but now moves to the home screnn when pulled from head.
Any fix would be apprecaited...

My Touch pro sound keeps on getting muted

Hello, my Touch pro sound keeps on getting muted by itself, i turn the volume up, it goes up but still there's no sound, every single fucntion loses it's sound, meaning the whole system gets muted, it comes back when i restart the phone!! can anyone help??
The idiots who designed TouchPro (it really is brain dead) put the mute button on the touch screen exactly where my cheek bone can hit it when I put my Fuze up to my ear. Consequently, I frequently mute the call accidentally and only realize what has happened when the person I am calling says, "Hello? Hello?" Very annoying.

[solved] screen is dead, how to reboot?

hi all,
my butterfly's screen just turned black. the phone is still functional because i'm receiving calls, making calls (my lock screen has a shortcut to a contact), receiving notification sounds, and i WAS able to feel the vibration feedback of unlocking my phone.
so basically the screen just lights up black, any ideas on how to reset it?
I tried to guesstimate on the screen where the reset option is, but i can't seem to get the right area after trying like 10 times...
i'm thinking, while i wait for htc to reply, to just let the battery run out?

Question How to easily hang up with Google phone app ?

Hello,
On my OnePlus 9, when I receive a call, I take my phone answer to it without any issue and put it close to my hear. So the screen get black and the screen stay locked.
Unfortunately, at the end of the call, when I want to hang up, I take the phone away from my head. The phone displayed the home screen with the unlock finger method.
So if I want to hang up, I need to unlock the screen, then click the conversation bubble and finally click on hang up.
It's, for me, a too long process only to hang up. Does anyone have a solution to display to google phone app screen when I move away the phone from my head ? In order to easily hang up, or also mute, put on the speaker, ...

Question Phone keeps muting during calls

I'm assuming I'm holding the phone wrong and the proximity sensor is allowing touches. When the other party couldn't hear me I saw that I was no longer even on the phone screen anymore, and couldn't figure out how to get back before they hung up. For anyone not having this problem or figured out how to fix it: Do you hold your phone a certain way, is it touching your face, away from your face. How far away?
Happend to me recently. Try to put the phone to ear by speaker first (where sensor is).

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