[solved] screen is dead, how to reboot? - HTC Butterfly

hi all,
my butterfly's screen just turned black. the phone is still functional because i'm receiving calls, making calls (my lock screen has a shortcut to a contact), receiving notification sounds, and i WAS able to feel the vibration feedback of unlocking my phone.
so basically the screen just lights up black, any ideas on how to reset it?
I tried to guesstimate on the screen where the reset option is, but i can't seem to get the right area after trying like 10 times...
i'm thinking, while i wait for htc to reply, to just let the battery run out?

Related

Problem with my Display or the phone software?

Hello,
I have a very strange problem with my HTC Touch Pro phone.
I'll explain my problem:
When you turn on your phone and you are on the "Home page" (the page where the time is displayed) there is a bar at the bottom of the display.
This bar says Phone and Programs.
When i access my volume control by using the 2 buttons on the left side of the phone a black screen appears with some bars on it to indicate the volume. Note that the black bar with the Phone and Programs buttons is gone!
But the problem is that i can slightly see the Phone and Programs text trough the black screen of the volume control...
The first time i turned on my phone it was clearly visible, but after hard-resetting my phone 3 times it seems to be all gone now.
What could have caused this problem? Are these texts burned into my screen or is my screen sensetive to white letters?
I really dont know what to think about it because it seems very strange to me that it is now gone after 3 hard-resets...
Does anyone know what may have caused this problem?
edit
When i still had the problem i checked out if the text that was visible on the volume screen was the actual text that should stand in the black bar on the bottom, but when i accessed the volume control from the Programs tab (notice that the menu bar then displays "All programs" and "Remove"), but the volume controll still displayed Phone and Programs, so it isn't the actual text that is visible, so it cant be something like a shine-trough or something like that.
Really dont know what to think, at this time 3x hard-resetting the phone helped and the texts aren't visible anymore, but i'm still worried that my screen is over-sensitive or maybe broken or something =\
edit
The text is getting visible again after having my phone on "stand by" for 10 minutes.
Does anyone has a solution or does anyone knows what the problem can be? i would like a awnser today because i could go the the store tomorrow, i may be able to switch it for a new one if the screen is really broken.
Hope someone knows more!
edit
Maybe some of you dont see it on your one Touch pro, but you will if you REALLY look close at the bottom left and right corner in your volume control screen.
Could it have something to do with lazy pixels or something?
edit
It seems to get worse when i have the phone and programs texts on my screen for 10 minutes, and then switch to volume management. Are my pixels lazy or something?
The longer the screen stays on with the Phone and Programs texts on and the icons of the menu etc, the more you see when you turn on volume control.
it just looks like it burns into my screen.
Take care! Maybe it burned into your eyes!
No, serious it cannot burn into your screen.
Only CRT screens can burn it, not TFT.
Hmm ok thats true haha,
But what else can cause such a problem... it is only visible if the phone is off stand by for a few minutes.
I had my phone on stand by the rest of this evening and just turned it on and now it is all gone again. But if i put my phone on the home screen for a few minutes, so with the texts, then its visible again on the volume controll screen
Had the phone on standby the whole night and now the texts are gone again.
They seem to get "burned" in somehow if the phone is off standby for a few minutes, but then when its on standby for a while they are gone again.
Just wanna know if more people have the same problem, or else i could send back my phone to HTC for a repair
johanromijn said:
Take care! Maybe it burned into your eyes!
No, serious it cannot burn into your screen.
Only CRT screens can burn it, not TFT.
Click to expand...
Click to collapse
http://compreviews.about.com/od/monitors/a/LCDBurnIn.htm
Well that seems to be the problem over here...
But when i turned on the phone for the first time there was much more "image burning" on the screen, and at this moment it is all gone ...
Could it be that the screen had to "warm up" or something because the phone is just 2 days old. The longer i used the phone the less the image burning is now.
Do these screens have to warm up or something when you turn on the phone the first time?
They shouldn't... Especially if you bought it locally, I'd take the safe road and return it. I'm not sure if it's exactly what that source describes, but I don't like taking chances with phones as expensive as this.
Hmm ok, thats wierd because the more i used it the less burned in texts are visible.
at this point there is nothing visible on my screen anymore ..
isnt there ANYONE else here that has the same problem or that wants to try it out and leave the phone off standby for some time ?
Someone that has the same problem, or someone who wants to check their phone for the same problem?
I dont know if i should return my phone for a repair..
Problem is getting visibl again,
Have used my phone some time today, but i didnt have it off standby for longer than 1 minute, and still there is a white bar slightly visible on the volume controll screen.
This is definately a problem with the screen right? something like Lazy pixels or something..
Anyone that can help?
btw, its seems that only the white colors get burned in
edit
It only seems to get "Burned" in when i'm in a window with white bars or spaces, and it fades when i have the phone on a black screen for a while..
And it only happens with the HTC Volume app?
no, but its good visible on that screen, its also slightly visible on the home screen etc..
It doesn't only burn in when the phone is off standby, but it also seems to get worse when the phone is ON standby... what i mean is that it doesn't fade away right away when the phone is on standby...
Just went back to the store to get a new phone.
I checked right away if the new phone also has the same problem, and it does...
texts also seem to get burned in for a while on this new phone, but also dissapear when the phone is unused for a while...
Could you guys check your phone's if you have the same problem?
Just use it for a while and check the volume control window if there are images still slightly visible on the screen.
Hope someone can do that for me!
edit.
Could i be SO unlucky that i have had 2 phone's of 1 wrong production serie?
Can anyone please check out their phone for the same problem?
I would like to know if there are more people experiencing this problem so that i dont have to return my phone for the 4th time =)
also i have spotted this problem. but it happened just a few times when the phone was hot (using gps).
Mmm ok, and you had the problem the exact same as me ? visible on the volume control screen etc?
More people having this problem?
Would appriciate it if some more of you could check it out for me
It never happened on my Fuze, I think it might be a bad batch that your store got in. That could be why when you returned it you're seeing the same things, a lot of people with yellow spots in their screen returned theirs and got the same thing in the next one.

Problem with hitting screen buttons when pulling phone out of pocket

When my phone rings, the screen turns on. It doesn't matter if I lock ir or not. The Answer and Ignore buttons are still pressable on the screen. Is there any registry setting I can change to make it so the screen stays locked when the phone rings?
I still want to have the option of pressing the Answer and Ignore physical buttons on my phone, but I keep accidently hitting answer or ignore on my screen when pulling the phone out of my pocket.
Thanks
If you install ACs Slide 2 Unlock then you will need to slide to answer or ignore a call. Should stoip the accidental pressing of on screen buttons.
That is not an option. It cuts my standby battery life down to half a day. w/o it I can standby w/o recharging for about a week including phone calls. I probably only talk on the phone a few hours a week though.
BTW I failed to mention that I am on WM6.1
What exactly what you like to do?
If you use a regular dialer the phone will turn on anyways.
If you want something else, like S2U2.. you'll have to accept it's requirements.
Tho, I'm not aware of the battery drain issue. my phone's running S2U2 and it's fine.
try playing with the preferences.

Notification Question HTC EVO

I have a question regarding the notification you get when your phone is locked. When your screen goes blank or turned off, when you bring the screen back on and you have a missed a call it shows on the screen. I have turned off all notifications that I know off. My question is, is there anyway I can turn this notification off also. Thanks for any responses.

Screen is black

At work yesterday my phone was fine..I pulled it out of my pocket during a break and the screen wouldn't turn on..then I noticed the backlight was on and I can feel the screen vibrate when I hit where the home button should be but no picture. I am able to hear notifications and use my moto360 to make phone calls etc but no picture just a black screen and backlight is on.. Using my nexus 5 currently but wondering if anyone else has experienced this..T-Mobile said they would replace it under warranty.
Derekwolfee said:
At work yesterday my phone was fine..I pulled it out of my pocket during a break and the screen wouldn't turn on..then I noticed the backlight was on and I can feel the screen vibrate when I hit where the home button should be but no picture. I am able to hear notifications and use my moto360 to make phone calls etc but no picture just a black screen and backlight is on.. Using my nexus 5 currently but wondering if anyone else has experienced this..T-Mobile said they would replace it under warranty.
Click to expand...
Click to collapse
Hello.
I have the exact same issue, I got a phone with a broken screen, it only had black backlight, then I changed the screen with a new one and still the same thing happens. Tried with two screens.
After replacing the screen I repaired the software via Sony PC companion, but it didn't work.
Does anyone know what the issue is here? Is it a dead motherboard or something else? Just so that I know to stop trying to fix it.
My unit isn't under warranty anymore because it had physical damage so replacing it via Sony is a no go.
The phone boots fine, I get audio reading of menu options for the initial setup, even the touch works, I can select options but I have no image, only the backlight.

[Q]Screen doesn't turn off when locking

Hello everyone.
I have a couple of problem with my xperia Z3. The problem is that when i press the side button to lock the phone, the phone get locked but the screen seems to be still on(and then turn completely off after a few seconds) . I mean that even if the phone is locked it's like i am seeing a completely black image. This doesn't always happens with Android KitKat but with the Lollipop upgrade i made yesterday flashing a generic Baltic firmware, the problem got worse! When it happens the screen stays on even after few seconds and it doesn't turn off and i'm forced to restart the phone to "solve" the problem. If it helps, when the phone locks fine the screen turns off immediatly but when the phone has this problem when i press the lock button i can see for a moment the screen locked, with the clock, the padlock icon, the fast dial icon and the fast camera icon ecc and then the screen turn black(but still on) like "something is slowing/blocking the phone from getting locked"
The second problem that i have is that sometimes when i make a call or recieve one when i put the phone to my ear the screen doesn't turn off and the tousch screen still works making me end the call unintentionally touching the screen with my ear for example. I haven't had this problem yet with Lollipop, but I used to have it with KitKat. Anyway this is the less important problem that i'd like to solve because even if the phone should work proprely by itself i can always accept the call and then lock the screen with the side button "solving" the problem of unintentionally ended calls. But the first problem really bothers me a lot and i'd really like to know how to solve it.
Does anyone have at least one of this two problems and knows how to solve them? Thank you !
I'm sorry for my english and i hope i've explained myself well. I've just restarted the phone so the problem at the moment doesn't persist but the next time it will happend i will make a short video to make you see exactly what happens or if you think that this two problem could be caused by an app just tell me and I will write you a list off the app that i've installed.
**Edit: I'm really sorry, i haven't read that this was the wrong section for questions, could someone move it to the right one? Thanks.
screen doesnt turn off after locked
Hi
After the upgrade, my screen also remains on, still lit after screen is locked. Pls help
I had the same problem. And got it fixed by disable and enable "adaptive brightness" .
elli said:
I had the same problem. And got it fixed by disable and enable "adaptive brightness" .
Click to expand...
Click to collapse
It worked! Thank you so much.

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