So I have a Z Fold 2 I bought on ebay. I believe its a Verizon device however the model number is SM-F916U1, and I know Verizon unlocks their devices after 60 days. I've had the phone for about 45 days now. Well whenever I try to use my cricket sim card in it it will register on the network just fine and everything works for about 10 to 15 minutes and then it kicks me off the network and locks it up. Do I need to get my phone unlocked or is there something I'm overlooking? Can someone point me in the right direction I've been Googling the hell out of this and can't find an answer.
I would guess it's a stolen z fold did u check the imei? When I bought my z fold 2, i got an empty box from ups. Had to file a police report and everything. I didn't buy from ebay but best buys. I never had a ups package stolen until this phone so if I were to guess the one u bought off ebay might not be good.
Yes that was the first thing I did its not stolen and jts fully paid off.
I'm completely wrong then. Sorry I'm not sure possibly 60 day thing like u said. Can u try a different sims?
Yeah I've tried different sims and they all work except after 15 to 20 minutes it suddenly kicks me off the networks and says network locked. When I first got the phone I put a Verizon postpaid sim into it hoping it would somehow help but idk. The problem here is I don't know when this phone was originally purchased or if it was ever activated on Verizon before I got it in my hands. Is there any way to maybe find that info out?
Most likely you'd need to contact Verizon to get them to unlock it on their end, however since you weren't the original owner, they might refuse to do it.
I did contact them and they said on their end the phone shows as unlocked.
Related
I got a used G1 almost a year ago, unlocked it so I could use it with AT&T and it had been working without any trouble until this past Sunday. I was running 1.6 for the longest time and never got around rooting it or installing mods. Suddenly, after I was on the phone for 2 hours, the G1 stopped receiving service. It was normal for the phone to drop service for a moment because of where I live, but after a couple seconds I usually get service again. I didn't.
I swapped out my SIM to an older phone and I was able to get service. So I figure it probably isn't a SIM card problem.
So I put the SIM back into the G1, browsed through the phone to see what was wrong and suddenly found that I had an "update all" button for the market. That's a feature only in 2.2, not in 1.6. I checked online to see if there were any updates to 1.6, but didn't find anything. I had no service, but a feature not in 1.6 on my phone.
After several hours of having no service, I decided to root my phone and install Cyanogen Mod 6. I thought maybe updating the phone might fix the problem. Hours later, I got CM6 up and running and used my brother's SIM to activate my Google account. It just so happened that when I was activating the phone, I had a small window of reception. After that, no service.
Monday I went to the AT&T store to see if they could help and my phone suddenly worked inside the store. I left it there for 15-30 minutes and service didn't drop, so I thought it was fixed. I left and just as I got home, my phone stopped working. So I drove back to the AT&T store to get a new SIM. Sad part is, my phone has service in the store. Again. I just don't get service anywhere else.
I got the new SIM, but I still didn't get service. My brother suggested that the antenna cable might be loose. So yesterday I went to pick up a screwdriver set that had the right size torx bits so I could open up the phone. The cables looked fine, but I pulled them out and plugged them back in. That didn't fix the problem. I still didn't have service.
Late last night, at the CS club at school, a guy with a G1 on T-Mobile put his SIM into my phone to see if it would work. After 5 minutes, my phone was able to connect. So I swapped my SIM back in, but no service. My G1 can see the networks. Right now, I can see AT&T under "Available Networks", but every time I try to connect, it says, "Unable to connect to this network at this time. Please try again later."
I'm using a spare phone right now, but I'd really love to have my G1 working again. Any help or suggestions would be greatly appreciated.
Same Problem
If it makes you feel any better.. 7 months later and I have the same issue. Been scouring the internet and XDA for hours without any resolution. Maybe AT&T is dumping IMEI #'s for devices not in their lineup? Older AT&T Sims seem to work though which is strange. Maybe this bump will get us some kind of response.
Hey there,
I recently bought a Charge from swappa.com. I have 6 months left on my contract from when I bought my Incredible, but that thing barely works anymore. The Charge came without a SIM (unsurprisingly), so I took it into the Verizon Wireless store and they gave me a SIM. The phone sat on the Setup Wizard with a dialogue box saying "please wait..." with a spinner, for about 20 minutes, then got to a screen with a "Phone Activation" header that says "There is a problem with activating your phone. Please restart and try again, or contact customer service." I click restart, and that doesn't solve the issue (it just does the same thing).
I've been wrestling with this thing for two days now. The guy at the VZW store called support, and they went through five different people who didn't know what to do, and finally they put in a request for support that apparently will be resolved indeterminately. The ESN checked out fine, and the SIM card is fine (we even tried a second SIM card). It can reach the servers fine (if I hold down the search button I can do a voice search and it browses the web as if nothing were wrong). Unfortunately, my phone number is in the air (it's been pulled from my old phone and won't hit this phone).
I was wondering if anyone had some insight on this problem.
Thanks!
Same thing is happening to me. I have to flash back to stock in case I have to go back to the store and figure this out. Crap. I tried different sim cards and she couldnt get either to work. Ok I flashed back to stock so when I take it in I dont have a problem but I cant get through the process because of no signal and it shows a date and time as december. Is that because the ee4 file I flashed was from december?
LOL data network issue supposedly. Network down.
I just bought a used droid charge and ran into this exact same issue. After a few hours of reboots and battery pulls, I held down the power key to turn off the phone and noticed an option to activate data networks. after turning on 4g, i was able to activate my device perfectly. Hope this helps someone.
BQ Ninja said:
Hey there,
I recently bought a Charge from swappa.com. I have 6 months left on my contract from when I bought my Incredible, but that thing barely works anymore. The Charge came without a SIM (unsurprisingly), so I took it into the Verizon Wireless store and they gave me a SIM. The phone sat on the Setup Wizard with a dialogue box saying "please wait..." with a spinner, for about 20 minutes, then got to a screen with a "Phone Activation" header that says "There is a problem with activating your phone. Please restart and try again, or contact customer service." I click restart, and that doesn't solve the issue (it just does the same thing).
I've been wrestling with this thing for two days now. The guy at the VZW store called support, and they went through five different people who didn't know what to do, and finally they put in a request for support that apparently will be resolved indeterminately. The ESN checked out fine, and the SIM card is fine (we even tried a second SIM card). It can reach the servers fine (if I hold down the search button I can do a voice search and it browses the web as if nothing were wrong). Unfortunately, my phone number is in the air (it's been pulled from my old phone and won't hit this phone).
I was wondering if anyone had some insight on this problem.
Thanks!
Click to expand...
Click to collapse
i know someone who had an issue like that for some reason, he came to me for help, for some reason all we did was swap sims once activated, we swapped back and everything worked like normal after that
I bought my One S from Telus through a friend who's a Telus customer this past June and used an unlock code bought online to use it with my carrier (MTS). After setting it up with the MTS APN settings it worked perfectly for several months. Then around 2 or so months ago, I got an OTA update to 4.0.3 and as soon as I got the update, the phone started regularly dropping the connection to the network. Signal strength wasn't an issue, it would just cut out completely, giving the message about emergency service only. Some days it wouldn't be too bad and would just cut out momentarily and sometimes it would drop for a good time or drop so repeatedly as to make the phone unable to even dial out. It would sometimes even vary in severity throughout the day. I haven't rooted or unlocked the phone in any way except for a carrier unlock code.
As I was very busy with school, I gritted my teeth and beared it but it seemed to get progressively worse to the point where I finally sat down to seriously look into, and got on the phone with MTS tech support, HTC tech support, as well as trying to talk to MTS sales reps at their store locations. MTS is clueless on what to do (or just refuses to help) because they don't sell the One S. I talked to HTC three times and their only solution was to see what happens with sim cards from different phones and they also noted that the stock software, as well as updates, are tied to the carrier and could be causing problems.
MTS also talked me into buying a new sim card and seeing if that fixes the issue, where it actually made things worse somehow and now the phone often cannot get a connection at all or drops it and doesnt pick it back up (on the settings screen, "mobile data" gets stuck at "turning on" but even voice doesn't work). I've tried getting other people's sims to try in my phone but they all seem to have ones of different sizes. All I've been able to try is a Rogers sim (which I only could test for a short time, but seemed to stay connected and stable for that time) and a Telus sim (which wouldn't work at all, strangely enough. Though one person I talked to at HTC said that by unlocking my phone its possible I received the OTA update from a different carrier such as Rogers).
I'm not sure what to do here as I've tried messing with many settings and searching for solutions without finding one that works. One of the HTC reps I talked to said that I could either send it in (and lose the phone for 2-3 weeks without a guarantee this wouldn't happen again) or while they can't recommend it, I could try rooting the phone and downgrading the software to what it was before. A guy I talked to at a local cell repair shop listened to my problem for about a minute and a half and then said rooting would fix it.
If anyone has any suggestions, I would greatly appreciate hearing them. I'd like to get some more input before I void the warranty by trying to root it and replace the software with some in case that doesn't fix it and I have to send it into HTC for a big fee.
Not really a question, more of a statement....
So, my Pixel arrived today from Verizon.... Cool, lots to play with before I am basically locked up away from home the next two days.
Open the box, nice phone, start it up, did a factory refresh (do this every time now for all new phones), and then inserted the SIM and started it up again...
The Phone Activation for the phone doesn't work. Thought at first, it was due to low signal, it not very strong where I live but never been a problem before... still nothing.
Call the 800 number it shows... talk to the rep and there is something weird, the IMEI and ICCID numbers are not in their database... how that happen?
Rep finally says I can take the phone in to a store and they will fix it (Can't do that today) or they can fill out paperwork to get it corrected. 12-24 hours.
Hmmm.... really no choice as I will have no access at all tomorrow and friday so I have to wait.
Hard to fathom that a phone from Verizon shipped to me from them is not properly setup in their database. Still using my Nexus 5X for phone but have the Pixel all setup ready to go when it activates. Just can't use it as a phone yet.
Finally, it activated. BTW, really like the phone a lot.
Well this turned out to be just a waste of time.
A day or two later the phone would only get 1xRTT and no celluar data. No calls in, no calls out... This was the day before Xmas. So the day after they had one on hold for me since stores were running out of stock. I went into the store they insisted I change the SIM card first and it seemed to work,
But when I got home it started to do the same thing. Other phones didn't have any issues there.
Naturally, the phone on hold was now gone. Told they would ship out a replacement... Nothing... checked almost daily and they said they were waiting for phones.
This morning, I was told it would not ship until the 20th of this month which would be almost a full month since I got the phone.
I canceled the order.
I bought this phone off Ebay about 3 weeks ago. It was labeled as a d820 The listing said for parts does not read sim card but everything else worked. Being Semi decent in the tinkering world I thought I would spend the 40 $ on the phone to see if I could make it work. When I got the phone it was on the setup screen because it was just factory reset. When I put my sim in (T-mobile) it showed that it had a signal. As soon as finished setup it lost the signal and could not connect again. So obviously it is some kind of software issue. So the first thing I did was try to update it from lollipop to marshmallow. Once again it showed it was connected to my network until completing setup. This time when I was in the bootloader I noticed that it said it was a d821. I figured well I paid 40 dollars I was probably going to get ripped off somewhere. So then I started reading about how to use the d821 in America thinnking that was the issue. I tried the qpst thing where you add the additional bands- nothing. Then I messed around a bunch in the cdma tool after reading a thread about adding cdma to the device. I also tried flashing various modems and roms with no luck. Last night I thought maybe theres something I missed hardware wise in the phone so I opened it up. I checked all of the connections and everything was fine. I started reading the numbers and got really confused. On the back of the phone it says d821 under the lg logo. but on the inside of the back cover and the plastic shroud on the motherboard it says d820. This might be irrelevant but it would be super great if someone had an idea of how I can get this to work on T-mobile in the USA because with a decent rom this phone is wayyy smoother and faster than my 5.5" alcatel idol 3 network unlocked from cricket (So lte sucks). All i want is a phone that has a stable lte connection XD
ANY ideas how to fix my D821?
The model # in the bootloader is the correct model #. Is it possible the imei has been blacklisted?
On the motherboard, near battery connector there is info about 32/16gb and d820/d821.