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Problem with making calls when roming??

I have this issue with my touch, that, when I make or recieve a call while roming my phone will restart within the first 30 seconds of the call.
Has anyone experienced this or/and know if it can be fixed?
Thanks in advance,
Kris

I worked out why it did it. You in a call then you hear a hissing noise then it reboot itself. Think this is a bug. While roaming in GSM network using EDGE or GPRS you cannot use voice and data together. Only in 3G which data and voice can be use together. The funny thing is the phone does not attemp to stop either voice or data, it just reboots itself.
Wonder there is any solution to this. Currently i just disable data during roaming on GSM network.

Now that I gave it more test......it restarts regardless of data or not......

hrm .. i reflashed the origional rom and spl onto the phone and it seems to work now - unfortuantly i have 2 drive fairly far to test it...
Has anyone else had this issue though?
Kris

I'm getting the same thing (I think), on my Touch Pro (Raphael).
I'm doing more testing to see exactly what is causing this, but it sounds like the same thing you're experiencing.
I wonder if there is some setting in the registry to tell the phone not to attempt to download data whilst on a GPRS connection and a phone call.
I started another thread about this before I found yours.
http://forum.xda-developers.com/showthread.php?t=439850

Same here, are we all on the 3 network?

New firmware may fix it. See post http://forum.xda-developers.com/showthread.php?t=439983

yes, but I like my RomeOS and mine's a HKK grey import anyway, doesn't have the 3 Software on it, so I'm doubtful if the 3 firmware will fix it... it might of course

interesting, i dont seem to have the same problem even when i am forcing my TP to go on gsm network. hopefully its not something i will face as i am also on 3network

[Q] switching the phone to "emergency calls only" state

Hi everyone, just found this forum when i was looking for help on this model of Huawei phone.
Huawei ascent mate 7, it is a great phone so far and i am very happy with its battery life. There is an issue which is very annoying but i just simply cannot reproduce this problem when i want to. so yes it is a random thing but it does happen at least once a day.
it happens when i need to make a voice call, or when i am being called. the phone turns itself into "emergency calls only" mode after the first 5 seconds of conversation. and it will not switch back online until i turn on and off the flight mode.
EMUI 3.0 - MT7-L09V100R001C00B120SP04
I had my phone replaced once, also changed the SIM card from my operator. but it still happens.
i dont think it is a network thing as i have been using this mobile network for a while and when the thing happens i am usually either at work/home, the places that i normally go daily.
anyone has experienced the similar issue with this phone?

A223CHU said:
Hi everyone, just found this forum when i was looking for help on this model of Huawei phone.
Huawei ascent mate 7, it is a great phone so far and i am very happy with its battery life. There is an issue which is very annoying but i just simply cannot reproduce this problem when i want to. so yes it is a random thing but it does happen at least once a day.
it happens when i need to make a voice call, or when i am being called. the phone turns itself into "emergency calls only" mode after the first 5 seconds of conversation. and it will not switch back online until i turn on and off the flight mode.
EMUI 3.0 - MT7-L09V100R001C00B120SP04
I had my phone replaced once, also changed the SIM card from my operator. but it still happens.
i dont think it is a network thing as i have been using this mobile network for a while and when the thing happens i am usually either at work/home, the places that i normally go daily.
anyone has experienced the similar issue with this phone?
Click to expand...
Click to collapse
An update on this issue that it only happens when LTE is allowed on the phone. When it is required to start a voice call the phone changes its state to 3G (which is what it should do), apparently that there is a handshake problem and it loses its network occasionally. I changed the phone to 3G+GSM only and i have not experienced the same issue yet, so far (for half day). I am not sure if it is a network thing or the phone's. I wish that there a new firmware to fix this issue as it is too annoying...

Homtom HT10 firmware HOMTOM-HT10-Android6.0-V01-20170226

Homtom HT10
a new official firmware has been released:
HOMTOM-HT10-Android6.0-V01-20170226.zip
http://www.homtom.cc/
https://drive.google.com/file/d/0By2t6rTTiNQNcEJ1QkpKQnhzck0/view?usp=sharing
no change log unfortunately
could you please report if those major bugs listed bellow are finally fixed?
is it rootable? if yes, how?
- no OTA update
- losing user language preference (simcard default language is used instead)
- losing connectivity (cannot make/receive calls)
- iris / pattern unlock crash/reboot
- random reboot
- screen calibration issue (not responding sometimes and it cannot be fixed with calibration apps from Google store)
- blurry pictures (slow focus and shutter speed)
- bad audio quality (over saturated)
- clean of malwares and chinese apps
Hardware features that were announced but never won't be available (fake advertising / SCAM):
- 5Ghz Wi-Fi compatibily
- NFC
- OTG
*** UPDATE ***
Ok folks... I removed the simcard and also the battery few seconds and flashed latest firmware with sp_flash_tool (firmware mode not download mode) and lost everything (all apps / data) but there is a good news... smartphone doesn't lose language preference anymore!
unfortunately smartphone is still losing connectivity and network (cannot make/receive calls even if there is network signal !)
(I thought it was solved too because it has worked almost half a day but actually i've still got this issue!)
so HomTom HT10 is still a useless 'smart' brick...
And HomTom is doing the same than UMI: banning from their Facebook page users reporting bugs or false avertising (OTG/NFC/Wi-Fi 5Ghz/full bands support/...).

Got mine 2 weeks ago and have not experinced any of the problem above. I think you have got a bad phone only(fake copy?).
I had a update as soon as I started the phone and it is now HOMTOM-HT10-Android6.0-V01-20170225, hmm yours is 0226.
I am no super user of phones but this one is working very good only the sound when doing the iris thing is annoying.

Tradexer said:
Got mine 2 weeks ago and have not experinced any of the problem above. I think you have got a bad phone only(fake copy?).
I had a update as soon as I started the phone and it is now HOMTOM-HT10-Android6.0-V01-20170225, hmm yours is 0226.
I am no super user of phones but this one is working very good only the sound when doing the iris thing is annoying.
Click to expand...
Click to collapse
Mine is the same it's just their typo error. When extracted it's 20170225
Anyway there is a new official firmware... Anyone tried it already?
@ homtom.cc
HOMTOM-HT10-Android6.0-V01-20170510.zip
I'm looking for an English (or global) custom ROM for this device running Android 6.x or 7.x
MoKee, GizROM, LineageOS 13/14/15. Any ROM 100% working.

I bought one of these a while back and using it on the T-Mobile network for over 8 months. I also have not had any trouble that you stated above such as loosing connectivity or the iris scan crashing. I do agree that it would be nice if you could turn off the iris scan noise though. Love this phone and glad I took a chance when ordering it.

I may have found this thread a little late, but here I am. I have the Homtom HT10 running the firmware Android-6.0-V01-20161202 and I was able to root the device using Kingo Root. It's been a while, but I think there were some additional steps to go through before this root worked. My question is if anyone here has had success in rooting one of the newer firmwares, since I'm not sure if this root would survive the firmware update and I wouldn't want to lose root access.
Also, does anyone know how to replace the Kingo Superuser app with Chainfire's version?

mine was working good, i rooted , and install magisk and after a while i loose connectivity when make calls..i flash full firmware..format and all the stuff and still cannot make callss

leo_hacker82 said:
mine was working good, i rooted , and install magisk and after a while i loose connectivity when make calls..i flash full firmware..format and all the stuff and still cannot make callss
Click to expand...
Click to collapse
I've flashed HOMTOM-HT10-Android6.0-V01-20170622 and so far all works pretty good (it keeps the language)...
Only audio EQ quality is poor (distorsion) and volume / quality issue in phone calls.
Not sure yet if OS is able to switch properly from a deficient 4G network to 3G/2G (because i'm currently using forced 3G mode in settings) but it seems to work better than previously.

flashing the Rom
Hi guys. I'm having trouble loading the latest firmware thru sp flash tool.
I'm running Windows 10 and I've installed the extra drivers.
Would love some help.
Thanks

Did you have to push any button combinations to get SPflashtool to start?

chevycowboyusa said:
Did you have to push any button combinations to get SPflashtool to start?
Click to expand...
Click to collapse
maybe u need to press volume up or down..or both i dont remember dont have any more...but that should work...or maybe press power and both volume buttons...

leo_hacker82 said:
maybe u need to press volume up or down..or both i dont remember dont have any more...but that should work...or maybe press power and both volume buttons...
Click to expand...
Click to collapse
I used a different version of flash tool and it started when I put the battery in. There's so many versions of flash tool I guess. But I got it working.
Thanks for the response!
Chevy

My HT10 (got it a month ago) GPS not working
Hi guys
My HT10 GPS in to working. The phone is new, I just got it, and it literally only has viber and Here maps on.
The GPS tested today, not working.
Under a sky with no clouds in the middle of a field with no obstructing buildings and no signal whatsoever.
custom build version: alps-mp-m0.mp9-v1.33_aeon6797.6c.m_p11

Hello
I am french and I live in Ireland.
I have same problem with my Homtom HT10. My smartphone is still losing connectivity and network (cannot make/receive calls even if there is network signal !). I indicated the problem to Homtom who asked me to update Firmware but it did not improve the problem. Homtom suggests me sending back the smartphone for repair but postal charges are very expensive for China.
No solution... I have to restart my Homtom all days if I want to send a SMS or make a phone call.
Perhaps a problem with the SIM Card ?

I got mine since 4 months ago.
Probably the worst android I ever got.
It is fast ok and charge is really quick but its always losing connection. Its more like a photo camera and mp3 than phone.
The other stupid thing is that can connect Wifi 5Ghz and the 2.4 is really slow.
I have already stock firmarware 20170622

Serious Homtom ??
Hi
My question to Homtom :
When Androïd 7.0 Nougat is going to arrive for my Homtom HT10 ?
Homtom's answer :
Dear customer,
Hello.
Unfortunately, we don't have any available news about update to Android 7.0 on HT10 at present. Please note that the original Android platform could not be upgraded in normal situation.
Best regards!
Email: [email protected]
It's not a joke... An incompetent technical department

Random reboots and echo in call volume.

Hello Guys,
I am facing this issue on my E6683 since last update on Nougat update (32.3.A.2.33).
1: Random Reboots:
I had repair my device using the xperia care app and I had a fresh new phone. But after using for few days installing some apps the phone suddenly start rebooting automatically. Also there are many application which are dying every time, the phone is not running stable. Every time it reboots it takes around 10 minutes to boot the phone. While rebooting the red LED light blinks 3 times and again reboots, this will happen at least 3 to 4 times then the phone will reboot.
2: In call voice echo:
All callers calling on my phone are complaining that they get a echo of their own voice when ever they call me. I am bit frustrated about this and not able to find the solution.
Using a Sony flagship phone and experiencing such things are not expected. could any one help me to get rid of the issue.
Try to find some solutions i had unlocked the bootloader and tried flashing the stock firmware still the same problem.

Could be that you got a "lemon" phone with hardware issues (faulty RAM or storage),
1) how hot is your device getting under usage ?
This instability gradually also appears if you only install few apps ? (try to install as few crucial apps as necessary, the bare minimum)
Is there some connection with the battery charge and state (e.g. each time around 30% or 15 % it happens) ?
Do you have battery optimisation enabled ?
2) How are you calling ? via headphone, noise-cancelling headphones ? via speaker & mic (traditionally) ?
what sort of network ? (3G, 2G, LTE) - how is network coverage ?
single SIM, dual SIM device operation ? (how many SIMs are used ?, what SIM card is having that trouble ? if only one - you tried switching the SIMs in the slots ?)
...

zacharias.maladroit said:
Could be that you got a "lemon" phone with hardware issues (faulty RAM or storage),
1) how hot is your device getting under usage ?
--> Normally this device is stable, only playing some heavy apps/games causes the heat.
This instability gradually also appears if you only install few apps ? (try to install as few crucial apps as necessary, the bare minimum)
--> Yes I found this in the Facebook Chat App and Google Play Services App, when ever i install this 2 apps the phone starts rebooting randomly. right now i have removed those apps and the phone is working fine...
Is there some connection with the battery charge and state (e.g. each time around 30% or 15 % it happens) ?
--> NO
Do you have battery optimisation enabled ?
--> Yes
2) How are you calling ? via headphone, noise-cancelling headphones ? via speaker & mic (traditionally) ?
--> Traditionally via phone mic n speaker.
what sort of network ? (3G, 2G, LTE) - how is network coverage ?
--> LTE network, the network coverage is always good.
single SIM, dual SIM device operation ? (how many SIMs are used ?, what SIM card is having that trouble ? if only one - you tried switching the SIMs in the slots ?)
--> Dual sim operation, with 2 SIM I tried in both slots same problem.
...
Click to expand...
Click to collapse
Replied to you questions.

pravintemghare said:
Replied to you questions.
Click to expand...
Click to collapse
*) Okay, so for Facebook:
you can choose a browser that fits your use and use that (it's not optimal but that's what others in that situation do),
*) Google Play Services: you can try and update it to a newer version and see if that works better
http://www.apkmirror.com/apk/google-inc/google-play-services/
#) regarding the echo issue - could be that there's an issue with your phone, modem, etc.
You could try flashing a Nougat firmware from a different region if that changes things (via XperiFirm)

My phone dead.
Hi,
While using my phone suddenly it got switched off an now it not turning on.
No charging, no fastbook no flash mode. tried vol up+ power button no luck, even tried the hard rest button next to sim 3 times vibrated but not luck.
When plugged the usb cable red led blinks.
how can i start the phone help!!!!!! urgent.

pravintemghare said:
Hi,
While using my phone suddenly it got switched off an now it not turning on.
No charging, no fastbook no flash mode. tried vol up+ power button no luck, even tried the hard rest button next to sim 3 times vibrated but not luck.
When plugged the usb cable red led blinks.
how can i start the phone help!!!!!! urgent.
Click to expand...
Click to collapse
RMA ?
seems there's a hardware problem - if even fastboot or flashmode doesn't work

Problem dropping calls

Hey
Does anyone experience problems of phone having full signal and then dropping it.
The problem I'm experiencing is frequent dropout during calls and being unable to establish them afterwards.
I can send texts and use the internet one minute and the next the phone doesn't work and drops my calls as well as doesn't accept them.
I tried swapping SIMs, rebooting, flight mode, you name it. The phone starts working again after about five minutes.
Here is the error:
https://drive.google.com/file/d/1e6_D3RM6luCK_LWDQSmOq-gJmmxjQOd9/view?usp=sharing
I would really appreciate some help. I highly suspect that this started happening with one of the latest updates.
I'm on a vanilla 12.0.3 Global rom.
Cheers

DavidMarmon said:
Strange
Click to expand...
Click to collapse
Yup. I have it pinpointed to a software problem as the phone worked just fine until a couple of updates ago. I can't however work out what could cause it.
I'm currently trying toggling VoLTE and changing APN settings (APN had wrong settings but still worked). Maybe the combination of both could cause problem.
I have also found out that SMS and data connection works fine all the time. It's just the calling function that causes the problem. I can listen to Spotify all day and it will work but as soon as someone tries to call me the signal will drop and everything stops. When I call the same thing happens. The bars just drop to 0 and playback stops. It resumes right after and works fine as long as I don't try to call. If I do the same thing happens.
The issue resolves itself after 5-30 minutes or so and then everything works totally fine.
So yeah if I had a rooted phone I would definitely contribute this to faulty rom or a rogue app. But I don't have one so it should work fine.

I've managed to capture it on video (sorry for the shaky camera but it was hard to film using one hand):
https://www.youtube.com/watch?v=kxusuCwsiBc&t=2s
Reboots, flight mode, swapping SIM cards (using a brand new one), using a SIM in slot 1 or slot 2, heck both slots, VoLTE on or off... I have literally tried everything. Nothing changes. Placing the same card in my other phone is fine. The problem happens everywhere and not only in one place so it's not reception. Also it doesn't matter if I'm moving or not so it's not switching between towers.

Same prob
I have the same prob, and I also tried every thing even flashing lineage didn't help, did u manage to find solution????

fautsoops said:
I have the same prob, and I also tried every thing even flashing lineage didn't help, did u manage to find solution????
Click to expand...
Click to collapse
Sort off. I had to send it to a service center and they've returned my money as it was deemed irreparable.