Related
I have just come back from a 2 week journey and my phone no longer is recognized by my pc.
I've uninstalled the USB drivers and reinstalled.
I've tried on multiple USB ports
I've tried multiple cables
I've tried multiple PC's
And of course I've rebooted everything multiple times.
I am on CleanRom 6.0R2
During the trip the the car charger cable got a yank while attached to the phone and ruined the connector on the charger. I replaced the charger with no issues. The phone will charge fine with usb cable attached to my PC. Is there any chance the usb connector on the phone got damaged? Anything else to try?
Thanks for your help.
michael* said:
I have just come back from a 2 week journey and my phone no longer is recognized by my pc.
I've uninstalled the USB drivers and reinstalled.
I've tried on multiple USB ports
I've tried multiple cables
I've tried multiple PC's
And of course I've rebooted everything multiple times.
I am on CleanRom 6.0R2
During the trip the the car charger cable got a yank while attached to the phone and ruined the connector on the charger. I replaced the charger with no issues. The phone will charge fine with usb cable attached to my PC. Is there any chance the usb connector on the phone got damaged? Anything else to try?
Thanks for your help.
Click to expand...
Click to collapse
It is possible it is damaged. Only other thing I know is to hook to USB then boot into download mode while it is connected. Had to do on Win 8 couple of times. It will try to refresh drivers from phone side.
prdog1 said:
It is possible it is damaged. Only other thing I know is to hook to USB then boot into download mode while it is connected. Had to do on Win 8 couple of times. It will try to refresh drivers from phone side.
Click to expand...
Click to collapse
I know it is a silly question, but I never used Odin to root to begin with, so I've never been in download mode. I know to use Volume Down + Home + Power button to get into download mode. But what will happen after this without Odin on the PC?
michael* said:
I know it is a silly question, but I never used Odin to root to begin with, so I've never been in download mode. I know to use Volume Down + Home + Power button to get into download mode. But what will happen after this without Odin on the PC?
Click to expand...
Click to collapse
Nothing. But it may try to load drivers to pc. I have got my usb ports to work doing that on Win 8. Phone has drivers also but that is how you force it to push to PC. Make sure usb debugging is on also before going to download mode. Worth a shot.
prdog1 said:
Nothing. But it may try to load drivers to pc. I have got my usb ports to work doing that on Win 8. Phone has drivers also but that is how you force it to push to PC. Make sure usb debugging is on also before going to download mode. Worth a shot.
Click to expand...
Click to collapse
So when it says "Downloading... Do not turn off Target!!"
What am I waiting for? When and how do I reboot?
michael* said:
So when it says "Downloading... Do not turn off Target!!"
What am I waiting for? When and how do I reboot?
Click to expand...
Click to collapse
It's already done what it gonna do if anything. Hold down power button for about 20 seconds it should reboot. If not pull batter and then reboot.
prdog1 said:
It's already done what it gonna do if anything. Hold down power button for about 20 seconds it should reboot. If not pull batter and then reboot.
Click to expand...
Click to collapse
Wow. That actually worked - PC recognizes the phone now. I must admit that I was very skeptical - but desperate to try anything. Thanks a million.
michael* said:
Wow. That actually worked - PC recognizes the phone now. I must admit that I was very skeptical - but desperate to try anything. Thanks a million.
Click to expand...
Click to collapse
No problem. It does sound iffy but it does work. :laugh:
prdog1 said:
It's already done what it gonna do if anything. Hold down power button for about 20 seconds it should reboot. If not pull batter and then reboot.
Click to expand...
Click to collapse
I was having the same issue. My PC just stopped recognizing my phone. So I just tried this, and no luck. Now what?
cmegalodon said:
I was having the same issue. My PC just stopped recognizing my phone. So I just tried this, and no luck. Now what?
Click to expand...
Click to collapse
His ended up being a bad cable. Would only charge.
prdog1 said:
His ended up being a bad cable. Would only charge.
Click to expand...
Click to collapse
geez. how would a cable just go bad? i switched mine out, and viola!
cmegalodon said:
geez. how would a cable just go bad? i switched mine out, and viola!
Click to expand...
Click to collapse
HaHa. This different thread. Don't know how this one was fixed but dog bit last one. Probably got bent and broke a wire inside. :laugh:
You could always try to mount usb via recovery to make sure as well.
Surge1223
Try something like moborobo... Its a application for PC.. It solved mine
Click Thank if you find my post as useful
Hi!
Got my Note yesterday, now I got a problem, again. I can't get it work on USB 3.0 no matter what I do (I'm sure about this but I ask this anyway: am I right that SM-P905 have USB 3.0?)
Okay, to the problem:
When connected to USB 3.0 I don't have option to choose USB 3, I only got MTP and PTP
- I updated Kies 3
- I reinstalled drivers (from Kies)
- I have 2 USB 3.0 ports on my PC so not so many to test but:
USB 3.0 works on my Note 3 (SM-N9005) on both USB-ports, It also works well with my Note Pro USB-cable
Note Pro doesn't work (don't give even option to choose USB 3 mode) on any of these two ports. I also tried both ports using my Note 3 USB-cable, but still no luck
So any ideas?
ps. I got ASUS motherboard and I found out someones having similar problems with their Android devices. Reason was ASUS Ai Charger -utility, but I don't have that one never ever istalled on my PC. Oooh, and one more thing, I'm using Win 7 Home Premium (x64)
---------------------------------------------------------------------
Updating BIOS and reinstalling Windows did the trick, now it works like it should
What exactly makes you say it doesn't work? Are you completely unable to transfer data to/from the tablet to a PC, are you not seeing a difference between transfer speeds using a USB 2.0 cable vs a 3.0 cable, OR is the appearance of everything working there but you are wanting the USB 3.0 nag screen to pop up to give you an indication that you're indeed using USB 3.0 ?
muzzy996 said:
What exactly makes you say it doesn't work? Are you completely unable to transfer data to/from the tablet to a PC, are you not seeing a difference between transfer speeds using a USB 2.0 cable vs a 3.0 cable, OR is the appearance of everything working there but you are wanting the USB 3.0 nag screen to pop up to give you an indication that you're indeed using USB 3.0 ?
Click to expand...
Click to collapse
When I connect Note to PC USB 3.0 port, pull down notification bar and click USB notification, I get ONLY option to use MTP or PTP. USB 3.0 is not listed there as option. I also transferred about <10Gb size file to Note and it took about 50min, which really is loooooong time..
Okay, here is screenshot about what I meant. Can you please say how it's in your tablet.
Spere said:
Okay, here is screenshot about what I meant. Can you please say how it's in your tablet.
Click to expand...
Click to collapse
Same - Mine connects MTP and I can see it and transfer files but on my tablet I get a Icon in the top tray that says connected to USB 3.0
Same here, when I'm getting a USB 3.0 connection to my PC I'll get the 3.0 indication in the notification screen.
I can't get 3.0 to work with my rMBP but it works with my Windows 7 based workstation and I can definitely see an increase in file transfer speed to the tablet when the USB 3.0 cable is used in a USB 3.0 port. Just did a test from a hard drive on my PC to the tablet, 2.1GB file transferred to internal memory on the Note Pro in 1:18 using a USB 2.0 cable and 0:48 using the stock USB 3.0 cable so I'm getting about 45mb/s with 3.0 and 27mb/s with 2.0.
Okay thanks. Tomorrow I'll check again if notification bar shows USB 3 or not, can't remember right now (still got thought that not). I'll get back here and tell if it's working or not.
EDIT: Yup, no USB 3.0 connection, in notifiction area there is that standard USB icon and it's not saying 3.0
EDIT2: Is there some way to find out if Note charges using USB 3.0? Shouldn't the 3.0 be a lot faster on recharging than 2.0, but how I can know which one it uses?
Sent from my SM-N9005 using XDA Premium HD app
Okay, back to subject..
Does USB 3.0 affect anyway to charging speed? Like if I use stock wall charger with 2.0 or 3.0 cable?
What's your charging speed? I did test and from 50% to 55% it took 15 minutes and from 50% to 65% 45 minutes (which makes average 5%/15min)
To charge I used stock wall charger and stock USB 3.0 cable. I didn't use my NP while charging and mobile data / wifi was OFF
Can you please check how fast is your Note Pro to charge? I still can't make my note to work on 3.0 mode when connected to my PC and I'm trying to find is the problem on my PC or Note before sending this to repair
How about trying Gsam Battery Monitor and observing the charging characteristics that way. It will give you charging current.
muzzy996 said:
How about trying Gsam Battery Monitor and observing the charging characteristics that way. It will give you charging current.
Click to expand...
Click to collapse
With wall charher charging current is 1900mAh, which is normal I think.
Now, if I plug my NP to my computers USB 3.0 port, I get BSOD --> PC reboots and I plug again --> now it works, but still not on USB 3.0 mode. So it could be with drivers or something, tried again install device drivers with Kies 3 but no luck. What could I do? I don't have skills to remove all the drivers and start from clean table (any other way than formatting my pc and that's not gonna happer for a while )
Any ideas?
Okay, just tried with laptop (Win 8.1) and my NP is ok, it connected using USB 3.0.
Now what, if my external HDD and Note 3 works on my own PC via 3.0, what I can do to make my Note Pro work also??
Problem have to be with drivers or something..
Mine doesn't show the "Use USB3.0" option that my Note 3 shows, but it clearly says "Connected as a media device via USB3.0" in the notification bar. (See attached screnshot)
Also, it just copied 1.03GB in 16 seconds from my laptop to my NotePro.
Clearly they removed the USB 3.0 setting from the menu, and it is now done automatically.
Spere said:
Okay, just tried with laptop (Win 8.1) and my NP is ok, it connected using USB 3.0.
Now what, if my external HDD and Note 3 works on my own PC via 3.0, what I can do to make my Note Pro work also??
Problem have to be with drivers or something..
Click to expand...
Click to collapse
I'd start with USBDEVIEW. Google it. Run that with no android devices connected to the PC. Uninstall all drivers related to any android device and reboot the computer. Then try again.
If that doesn't work, consider repeating that, rebooting and then updating the chipset drivers for your motherboard.
After that, I'm out of ideas.
Us Mac users have the same issue; the tablet is simply not recognized as a USB 3.0 device on my rMBP which is running Mavericks. It doesn't matter if I'm running windows as a virtual machine in VMWare Fusion or not so I'm thinking its at the driver level of Mavericks.
Sent from my SM-P900 using Tapatalk
ShadowLea said:
Mine doesn't show the "Use USB3.0" option that my Note 3 shows, but it clearly says "Connected as a media device via USB3.0" in the notification bar. (See attached screnshot)
Also, it just copied 1.03GB in 16 seconds from my laptop to my NotePro.
Clearly they removed the USB 3.0 setting from the menu, and it is now done automatically.
Click to expand...
Click to collapse
I copied 1.42GB file from my USB 3.0 HD to my ext. card - that took 5:52.
I just can't get 3.0 connection to work with NP (see attachment), Note 3 works fine.
muzzy996 said:
I'd start with USBDEVIEW. Google it. Run that with no android devices connected to the PC. Uninstall all drivers related to any android device and reboot the computer. Then try again.
If that doesn't work, consider repeating that, rebooting and then updating the chipset drivers for your motherboard.
After that, I'm out of ideas.
Us Mac users have the same issue; the tablet is simply not recognized as a USB 3.0 device on my rMBP which is running Mavericks. It doesn't matter if I'm running windows as a virtual machine in VMWare Fusion or not so I'm thinking its at the driver level of Mavericks.
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Thank you for help. I uninstalled all drivers related to Android and/or Samsung, restarted my PC, connected NP and still not working. At this point I restarted computer again but that didn't help either... Where the heck can that problem be?
I also tried killing all processes that I knew I can safely kill from my PC (In hope if some program/process is doing harm for USB 3.0 connection) but no luck..
Spere said:
I copied 1.42GB file from my USB 3.0 HD to my ext. card - that took 5:52.
I just can't get 3.0 connection to work with NP (see attachment), Note 3 works fine.
Thank you for help. I uninstalled all drivers related to Android and/or Samsung, restarted my PC, connected NP and still not working. At this point I restarted computer again but that didn't help either... Where the heck can that problem be?
I also tried killing all processes that I knew I can safely kill from my PC (In hope if some program/process is doing harm for USB 3.0 connection) but no luck..
Click to expand...
Click to collapse
Hm.... Have you updated your PC's USB3.0 drivers? Have you tried using the Note 3 cable?
ShadowLea said:
Hm.... Have you updated your PC's USB3.0 drivers? Have you tried using the Note 3 cable?
Click to expand...
Click to collapse
I updated them twice, just to be sure. I got 2x USB 3.0 ports on my PC.
My external HD and Note 3 works well with both of them. And Note 3 also works with NP 12.2 cable.
Just my NP wont work no matter which port or cable I use.
On my friends laptop NP 12.2 with the cable that came in the box works well, immediately connects as 3.0 device.
I think I'll quit with this. Don't have the knowledge find out where the problem is.. I thought maby BIOS update might help, but since everything else works fine, I wont do that because the risk of totally f*** up my computer.
But if anyone here got any other/more ideas, I'm listening
Spere said:
I updated them twice, just to be sure. I got 2x USB 3.0 ports on my PC.
My external HD and Note 3 works well with both of them. And Note 3 also works with NP 12.2 cable.
Just my NP wont work no matter which port or cable I use.
On my friends laptop NP 12.2 with the cable that came in the box works well, immediately connects as 3.0 device.
I think I'll quit with this. Don't have the knowledge find out where the problem is.. I thought maby BIOS update might help, but since everything else works fine, I wont do that because the risk of totally f*** up my computer.
But if anyone here got any other/more ideas, I'm listening
Click to expand...
Click to collapse
You said you had an ASUS motherboard, right? I'd go ahead and update the BIOS, it's pretty fool proof with the newer ones (which you have USB3.0, so it's a safe assumption that it's new enough.)
I also have an Asus motherboard, funny thing is, my Note Pro does show the USB3.0 indicator in the notification bar, but I'm copying files over right now via Linux and it's copying at 9.9MB/s. That's pretty horrible. Added to that, my Note Pro won't charge from the USB port on my computer, but it will from the wall charger. It has a big red X over the battery when plugged into the PC. So I'm not sure if that's somehow related.
Another thought about both of our problems, is that maybe the cable is a little loose or something is in the port-hole. I know mine was a bit flakey for a bit there (as in I would plug it in, create a folder... then tried to rename it and it said it couldn't access the device... I had to try it three times after unplugging and plugging it back in.)
It doesn't make sense though that it's a BIOS and/or driver issue if you also have a Note 3 and it's working through USB3. I know on mine, when I tried it in Linux (can't recall if I did under Windows), it was extremely flakey there too. The Note Pro just autodetected it, but still copied slowly. I'll have to try that under Windows as well now.
slaapliedje
Yes, you may want to update your BIOS.
(For the record, I'm using an Asus N76VB with the factory BIOS, no issue).
Hm, maybe a silly suggestion... Are you using any type of USB charging setting? I know some of these Asus motherboards come with an option to overvolt the USB port to enable fast charging.
slaapliedje said:
Added to that, my Note Pro won't charge from the USB port on my computer, but it will from the wall charger. It has a big red X over the battery when plugged into the PC. So I'm not sure if that's somehow related.
Click to expand...
Click to collapse
Not related. A USBport doesn't supply enough amperé to register as charging. Even my old Galaxy Tab 2 10,1 has that issue.
I know mine was a bit flakey for a bit there (as in I would plug it in, create a folder... then tried to rename it and it said it couldn't access the device... I had to try it three times after unplugging and plugging it back in.)
Click to expand...
Click to collapse
I have that issue with my Note 3 and even my TF700T since day 1. It's an MTP bug. And now since 4.4.2 I can't rename anything on my Note 3 without explorer.exe crashing. Different pc's, different OS's, different cables, no difference.
ShadowLea said:
Yes, you may want to update your BIOS.
(For the record, I'm using an Asus N76VB with the factory BIOS, no issue).
Hm, maybe a silly suggestion... Are you using any type of USB charging setting? I know some of these Asus motherboards come with an option to overvolt the USB port to enable fast charging.
Click to expand...
Click to collapse
I did read somewhere that Asus AI Suite (program to tune up voltage or something for usb charging) can somehow do "harm" to USB3 connection, but I don't have that one even installed.
Not related. A USBport doesn't supply enough amperé to register as charging. Even my old Galaxy Tab 2 10,1 has that issue.
Click to expand...
Click to collapse
Well... I too see that red x on top but my tablet charges anyway (slowly byt still charges)
The funny thing here is like I said: My Note 3 works perfectly when plugged to USB3, but my NP doesn't like recognize that it's plugged to 3.0 port. It just acts like using 2.0. Same PC, same cable, different device.
Spere said:
I did read somewhere that Asus AI Suite (program to tune up voltage or something for usb charging) can somehow do "harm" to USB3 connection, but I don't have that one even installed.
Well... I too see that red x on top but my tablet charges anyway (slowly byt still charges)
The funny thing here is like I said: My Note 3 works perfectly when plugged to USB3, but my NP doesn't like recognize that it's plugged to 3.0 port. It just acts like using 2.0. Same PC, same cable, different device.
Click to expand...
Click to collapse
Yeah, I know mine isn't charging because I watched, even after plugging it into my computer, it slowly go from 70% battery down to 65%.
When looking at what is hogging all the battery, it's the retarded Indexing service. I'm still in the process of seeing if there's a fix for that, but it really seems like it's having an issue (which would also explain why mounting it on the computer is flakey, since they could be trying to read the same file systems.) Oddly, my Note 3 doesn't have any of these issues (except actually mounting as USB3). In fact, I was starting to suspect my PC at work had crap USB ports, but it's just the stupid Blackberry cable (it only successfully charges the blackberry, not my Note 3 or anything besides my mouse that I've plugged into it.)
slaapliedje
So I've had my S7 for around two months now, and all of a sudden fast charging just stopped working. Thought, oh, must be using the wrong cable (have loads of them micro USB cables floating around)
Now I'm certain I'm using the official Samsung fast charge plug and cable that came with the phone, and still no fast charge. When I try to plug into my Windows 10 Desktop or Laptop I have a message that says the device can't be recognized
Phone has already been rooted and flashed with a custom rom. Didn't think that was the issue as it wouldn't even show the mounted storage in TWRP, or identify the phone in ODIN.
Now I've flashed back to the stock rom that I made a backup of when I had the phone, and I still have the same problem!! Can't access internal / external storage using the supplied USB cable and can't fast charge.
I'm thinking the USB port on the device is just knackard.. but really, I've looked after it so well I fail to see how this could happen, unless it's a common fault.
Might just get a wireless fast charger, but do you guys have anything else I can try before giving up on the USB connectivity?
Cheers
try to connect to a different pc, if same it means your usb connector is faulty
Sounds more like the cable is bad tbh, you won't get fast charge from a PC USB port, only from the Samsung charger
But if the device isn't recognised by the PC, and won't fast charge from the charger, the common thing between them is the cable
Possible it's the phone USB port, but more likely the cable is bad
Afaik certain cables can not fast charge either, so chances are the ones you have lying around that are not the official cable can not support it
Genuine Samsung USB cable is white with the USB port symbol on both ends and the phone end has two small ridges to grip when inserting and removing it, should help identify it
Yep I'm using the official cable and fast charger
I'm trying to fast charge via the fast charger and not USB. Only trying USB to access the internal / external storage.
Tried on my desktop and laptop and both have the same issue where my old HTC m8 connects without any issue.
clownstyle said:
where my old HTC m8 connects without any issue.
Click to expand...
Click to collapse
With the same cable?
*Detection* said:
With the same cable?
Click to expand...
Click to collapse
To fast charge I've tried the original Samsung cable with the fast charge plug.
To connect to the PC I've used x3 different cables that all work with my HTC one m8. With all of them I get device not recognised. Already tried installing Samsung switch and reinstalling drivers which didn't work.
clownstyle said:
To fast charge I've tried the original Samsung cable with the fast charge plug.
To connect to the PC I've used x3 different cables that all work with my HTC one m8. With all of them I get device not recognised. Already tried installing Samsung switch and reinstalling drivers which didn't work.
Click to expand...
Click to collapse
I mean for the HTC, does the Samsung fast charge cable work to connect to the PC?
Does sound possible the phones USB port is faulty if you can't get any connection at all to the PC with multiple cables
Try changing the USB mode in developer options
Networking > Select USB configuration
*Detection* said:
I mean for the HTC, does the Samsung fast charge cable work to connect to the PC?
Does sound possible the phones USB port is faulty if you can't get any connection at all to the PC with multiple cables
Try changing the USB mode in developer options
Networking > Select USB configuration
Click to expand...
Click to collapse
Yep the genuine Samsung cable works when connecting the htc to the computer.
I've tried enabling USB debugging and switching between charging, MTP, PTP, RNDIS, Audio Source and Midi.. all of them come back with the windows popup
clownstyle said:
Yep the genuine Samsung cable works when connecting the htc to the computer.
I've tried enabling USB debugging and switching between charging, MTP, PTP, RNDIS, Audio Source and Midi.. all of them come back with the windows popup
Click to expand...
Click to collapse
Unfortunately it is starting to sound like the phone is at fault
Still under warranty? (KNOX 0x0)
*Detection* said:
Unfortunately it is starting to sound like the phone is at fault
Still under warranty? (KNOX 0x0)
Click to expand...
Click to collapse
Unfortunately not. Well it's been rooted and flashed so I guess not.
Ordered a wireless fast charger so hopefully that will see me through and WiFi network for file transfers.
I reckon the USB port will need replacing but I'm not really inclined to do that myself.
Just noticed you said you flashed back to stock using a backup you made
Have you tried stock using ODIN and 100% stock files, using CSC to reset?
My dad has a5 2016 with the same issue, and no warranty. I bought flex + connector , replaced it and still nothing. No fast charge ( it takes cca 4hrs to charge it fully ) and no usb connectivity. I gave up on that
@ClowsTyle
Any luck? I seen your recent post in another thread and it sounds like you tried to replace the USB but that didn't work.
I'm having the exact same issue now. Device suddenly stopped fast charging, Windows does not recognize it when plugged into PC. I ordered a new cable to double check and also tried on different computers. I also tried reinstalling drivers, but nothing has worked.
Hi my is doing the same thing no Fast charge and no pc connection, did anybody find out what happen with yours ?
You have to change power ic s535 for s7 edge.
When usb gets moisture power ic will damage.
I have same problem my phone charging 0-100 6hours but ı install notorious kernel and it takes 3 hours it is better than 6 hours
Same Issue
I've had the same issue for the past 3 weeks now and I've tried everything I know...
1. Tested cable and charger with another S7 and they work fine.
2. Factory Reset.
3. Changed the USB port chip.
4. Turned on "Low Battery Dump".
So far, the issue hasn't changed.
was this issue solved?
I´m having same issues whit my galaxy s7 active, I can not fast charge my phone no matter what cable I use, then noticed that evrytime I plug it to any computer it says the devicescan not be recognized, I´m about to buy a new charging port and install it, but I want to make shure this is not a software related issue.
I´ve tried several cables and several laptops/ pc´s
I´ve factory reseted my device and turned on low battery dump, wiped cache partition, and problem still there...
The charger could be faulty/damaged did you try a different charger?
---------- Post added at 06:43 PM ---------- Previous post was at 06:40 PM ----------
Dial *#08# and select the first option (mtp and another option i am on a custom rom that seems to not have the *#0808# setting
I also have the same issue with my phone the phone charges but not recognize and also tried to change settings on phone and nothing? And my other samsung phone works and nothing wrong with USB tried to install smansung drivers on PC and still same issue.
I tried a different USB and nothing works and different ports on my comp.
My ports works with my other samsung phone so not sure why not with the S7?
Is the USB faulty?
Recently had to get my S8+ changed through insurance and now every time i plug it into my win10 PC it isn't recognized. it will charge from the PC but will not display in the my computer section as a device. I've tried a new cable various USB ports turned on USB debugging and downloading drivers. ive also downloaded the smart switch app to PC but it doesn't recognize it either.
any ideas would be much appreciated
thanks
Jim_Bourbon said:
Recently had to get my S8+ changed through insurance and now every time i plug it into my win10 PC it isn't recognized. it will charge from the PC but will not display in the my computer section as a device. I've tried a new cable various USB ports turned on USB debugging and downloading drivers. ive also downloaded the smart switch app to PC but it doesn't recognize it either.
any ideas would be much appreciated
thanks
Click to expand...
Click to collapse
Have you tried to change the the "usb mtp" from notification area?
Change it to "File Transfer" or "Picture" to force PC connection.
samteeee said:
Have you tried to change the the "usb mtp" from notification area?
Change it to "File Transfer" or "Picture" to force PC connection.
Click to expand...
Click to collapse
Doesn't give me the option when plugged into pc. The notification area just displays the charging message. When I press on it it takes me tothe battery settings of device maintenance
Jim_Bourbon said:
Doesn't give me the option when plugged into pc. The notification area just displays the charging message. When I press on it it takes me tothe battery settings of device maintenance
Click to expand...
Click to collapse
Sounds like you're using a power-only cable. Might try other USB cables, especially the one the phone came with.
bpleat said:
Sounds like you're using a power-only cable. Might try other USB cables, especially the one the phone came with.
Click to expand...
Click to collapse
I used the original cable and purchased anew cable but I believe it may not be an official Samsung one I will have to try a new cable and see
Jim_Bourbon said:
I used the original cable and purchased anew cable but I believe it may not be an official Samsung one I will have to try a new cable and see
Click to expand...
Click to collapse
Could also be the PC is not recognizing as a USB device. I forget how to get Win10 to start looking for USB devices again, but recommend you Google variants of "windows 10 does not recognize my USB device". (Shortest: "windows 10" and USB and autodetect")
I fixed this once, forget how.
pc is detecting my old s6 edge but not the s8+. will try a new cable again
Jim_Bourbon said:
pc is detecting my old s6 edge but not the s8+. will try a new cable again
Click to expand...
Click to collapse
Of coarse I am going to ask all the same obvious stuff So you have tried different cables have you tried to make sure there is no trach in the usb type c ends? Also try booting to safe mode and a factory reset of coarse back up with sammy cloud first it does good about restoring most stuff.....
Only other things is drivers again and try other usb ports as well as a different PC.
My be defective device also
By chance does anything come up in device manager?
bpleat said:
Sounds like you're using a power-only cable. Might try other USB cables, especially the one the phone came with.
Click to expand...
Click to collapse
TheMadScientist said:
By chance does anything come up in device manager?
Click to expand...
Click to collapse
Nope
Jim_Bourbon said:
Nope
Click to expand...
Click to collapse
I would contact the insurance company and let them know they sent you a defective one Sounds like you have tried just about everything
Jim_Bourbon said:
pc is detecting my old s6 edge but not the s8+. will try a new cable again
Click to expand...
Click to collapse
That could also be if the S8+ has its USB setting to be (for example) Power only.
Hello everyone, i'm having a very rare problem, when i connect my one plus 7T Pro to my pc / laptop the phone only charges and I don't see any option on the phone to get to file transfer mode also the device is not visible in device manager at all. Also, one more thing i noticed is that once in a while it(very occasionally ) shows that option.
Things i've tried:-
1. changed the cable
2. tried another phone with every cable I've and on both my pc and laptop (worked fine ) also ADB and fastboot commands were working.
3. tried to manually install fastboot drivers
could it be that it's a hardware issue? (i even formatted my laptop to see if it works )
amitkuliyal said:
Hello everyone, i'm having a very rare problem, when i connect my one plus 7T Pro to my pc / laptop the phone only charges and I don't see any option on the phone to get to file transfer mode also the device is not visible in device manager at all. Also, one more thing i noticed is that once in a while it(very occasionally ) shows that option.
Things i've tried:-
1. changed the cable
2. tried another phone with every cable I've and on both my pc and laptop (worked fine ) also ADB and fastboot commands were working.
3. tried to manually install fastboot drivers
could it be that it's a hardware issue? (i even formatted my laptop to see if it works )
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You might have a damaged USB port.
Droidriven said:
You might have a damaged USB port.
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Possible but it's charging the properly
amitkuliyal said:
Possible but it's charging the properly
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Because the charging function and data transfer are two different things and the hardware for each is in different locations inside the device, as such, one of them can have hardware damage and the other function normally because damage "here" does not equal damage "there".
Droidriven said:
Because the charging function and data transfer are two different things and the hardware for each is in different locations inside the device, as such, one of them can have hardware damage and the other function normally because damage "here" does not equal damage "there".
If the device worked fine then got wet then stopped working in certain ways, it doesn't take a rocket scientist to make a connection between the two events. Occam's razor states that the answer that requires the fewest assumptions is usually the correct answer.
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Okay then I'll take it to the service center, let's see. Thanks.
amitkuliyal said:
Okay then I'll take it to the service center, let's see. Thanks.
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any news update?
Sorry forgot to update here, so the phone usb jack was the problem. After replacing with new one it's working fine.
amitkuliyal said:
Sorry forgot to update here, so the phone usb jack was the problem. After replacing with new one it's working fine.
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Usb chrging port?
mell9 said:
Usb chrging port?
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Yep