Does anyone manage to use "Link to Windows"/"Your Phone Companion" with Note 10? - Samsung Galaxy Note 10 Questions & Answers

Does anyone manage to use "Link to Windows"/"Your Phone Companion" with Note 10?
I got the Note 10 recently.
I'm trying to make it work with the "Your Phone" app on Windows 10, which is supposed to be really easy considering that "Link to Windows"/"Your Phone Companion" are preinstalled on the phone.
I managed to connect the phone to my Microsoft account (I see it at the portal). I also managed to get it listed in the "Your Phone" app on my laptop. The problem is, the app is blank. Basically, it's unable to fetch any information from the phone (Notifications/Messages/Photos/Apps). When I try to refresh, it always gets to the "We can't connect to ... Note 10. Make sure that your PC and phone are connected to the Internet." error. The app is for sure connected to the phone because "Open phone screen" works flawlessly, but nothing else does.
The phone itself shows the "Connected to your PC" notification and also shows that it's connected to my laptop in Settings -> Advanced features -> Link to Windows.
Things I checked so far:
1. The Windows "Your Phone" app is latest version.
2. The "Link to Windows"/"Your Phone Companion" are both latest version from the Galaxy Store.
3. I also tried the version of "Your Phone Companion" from Play Store (it's newer) - same result.
4. All required permissions are granted to the "Your Phone Companion" app on the phone.
5. Both laptop and phone are connected to the same WiFi (no AP isolation on the router).
6. Also tried allowing mobile data and disconnecting the phone from WiFi - same result.
7. The phone is for sure connected to the PC over bluetooth.
8. Windows 10 is latest (2004 build 19041.508).
9. Phone is also latest (N970FXXU6DTH7/N970FOXM6DTH7).
It's really frustrating, and any help will the highly appreciated.
P.S. To anyone asking why I would want to use this service - I want a way to minimize distractions from my phone during work. Basically, this way, I will be able to see (and ignore) all the notifications from the phone on my laptop + answer/ignore calls via the headset that's always connected to the laptop without ever looking at my phone.

Things I can see interfering:
1. On the laptop I have 2 Microsoft accounts (work and personal). Although, both the app on the laptop and on the phone show my personal account in the Settings.
2. Missing drivers on the laptop. Although, Windows Update doesn't find anything and when the phone is connecting to the laptop via bluetooth is seem to be set-up properly.

Hello.
Today "your phone" app was updated with windows store..
So this new update bring ability also use the phone apps on windows desktop. Magnificent news
However before update things was perfectly working for me.
today, after the update,
I couldnt manage to connect.
I tried to change wifi , reset modem, change dns, turn of firewall, change different msn account.
Remove your phone app from windows and install again with powershell,
Clear data and chache of android app, giving full permissions + allowing notification reach access
Nothing worked for me.
The last step which the app says
"We will send notification.to your phone , press allow etc.."
Waits forever..
That notification never comes phone and process never completes.
So i feel it is from ms servers.
Note 10.plus 5g android 10
Windows 10 2004
Latest ver app of "your phone"

+1
m_carleone82 said:
Hello.
Today "your phone" app was updated with windows store..
So this new update bring ability also use the phone apps on windows desktop. Magnificent news
However before update things was perfectly working for me.
today, after the update,
I couldnt manage to connect.
I tried to change wifi , reset modem, change dns, turn of firewall, change different msn account.
Remove your phone app from windows and install again with powershell,
Clear data and chache of android app, giving full permissions + allowing notification reach access
Nothing worked for me.
The last step which the app says
"We will send notification.to your phone , press allow etc.."
Waits forever..
That notification never comes phone and process never completes.
So i feel it is from ms servers.
Note 10.plus 5g android 10
Windows 10 2004
Latest ver app of "your phone"
Click to expand...
Click to collapse

Thanks @m_carleone82, @Hansoliv, so at least I know I'm not alone with that issue.

I used to have the same problem, I believe it has something to do with debloated apps from adb, even after re-enabling them didn't help. Flashing the firmware was my option and now everything is working.

OK, so had some time on my hands today and eventually I fixed it.
I had to enable two things that are not mentioned anywhere in the Microsoft FAQs:
1. Enable "Share across devices". Enabling only "Nearby sharing" is not sufficient.
Settings -> System -> Shared experiences -> Share across devices
2. Allow "Microsoft apps can sign me in" for my secondary (personal) Microsoft account.
It's the default if you have only one account, but if you add another you can select "Apps need to ask me to use this account", which I did, because I don't want to mix personal stuff in the work laptop. But apparently "Your Phone" never asks...
Settings -> Accounts -> Email and accounts
Now everything works.

Works for me when I configured the first time, then never got connected again

Please disable battery save mode to use this app...
Sent from my SM-N9700 using Tapatalk

Related

Activesync acting up - Guest account only

For some reason this problem keeps coming back..
When I go to Activesync on my 750 it shows a different screen that says "To sync with a desktop computer, install ActiveSync on your computer and then connect this device."
When I plug in via USB or to go Menu/Connect via Bluetooth it starts to connect (open ports, establish connection, etc) but the desktop pops up a warning that says "Synchronization cannot be completed successfully..."
This appears AFTER I have already synced the device once or twice and the profile already exists on my desktop.
This happens regardless of syncing with bluetooth (which used to work) or with USB (which also used to work).
I reinstalled ActiveSync 4.5 on the desktop. The original profile was wiped away, and I was able to sync with the device again.
Now the problem came back..!
Any idea what this is? It seems like a device issue because I can never get to that normal "spinning arrows" screen on the device, only this warning screen.
Your help is appreciated!
- soft reset, no help
- reinstall activesync on desktop, no help
ok got it... deleted the profile on the desktop (disconnect device, on desktop go to File/Delete Mobile Device)... soft reset device... reconnect device to desktop...
how do i delete the profile from the device, i think that is corrupt? keeps doing the same thing.
Can you try to go to settings/connections/USBtoPC & disable advanced network functionality?
"synchronization could not be completed"
sorry, wrong thread, can't seem to remove
Update: Okay so I know how to fix the problem (delete profile from desktop, soft reset device, connect via USB)... but the problem keeps coming back.
It seems like the profile keeps getting "lost" on the Treo because that screen that I mentioned (without the spinning arrows) keeps coming back and it should only appear when there are no profiles on the device.. am I right?
Also seems like I am the only one experiencing this issue, I guess.
not the only one ive been trying for days to fix this issue and now my phone hard reset itself and wiped all my contacts/appointments etc. hmmm....... did you have a happy ending?
ActiveSync is not finding my profile?
"I know that this is an old thread" and I am bumping it anyway.
I am now having the same issue a HTC touch pro.
I cannot seem to find an actual solution to this problem, having to delete my profile every two days is not what I would call "a solution".
I cannot seem to find anyone that can help me on this issue, nor can I find the thread is it seemed to address this with a solution - only more questions.
If anyone could help me out here it would be much appreciated, thank you.
my symptoms:
contacts, appointments, notes and tasks are all missing from my phone.
Upon connecting ActiveSync, computer and phone both believe that synchronisation has occurred perfectly. In hindsight I am wondering if it has got something to do with the phone creating a new, blank profile in synchronising with that?
We in you try to change the settings so that it will synchronise them again, all of those checkboxes are locked so that they cannot be selected, almost like you are in the wrong profile and outlook is preventing you from syncing with a profile.
The only "solution" that I have discovered to this thus far is to delete all of my Outlook profiles, and then begin from scratch again

I Hate Activesync. Hate. It. Device simply not connecting

XDA Exec, all of a sudden, it no longer connects.
"Activesync cannot connect to the windows mobile powered device. To troubleshoot the problem, click OK."
Uninstalled AS, Downloaded 4.2 AS, switched USB port, disabled firewall and antivirus, nothing works.
I'd hate to have to wipe my device, coz it's a pain to get it back to normal, coz I don't have any fancy backup solutions. Also have Push Email running on it, but I suppose that could be be re-setup manually.
It's been syncing happily for ages over the air, and I connect it basically only to allow me to install programs. Which I can't do now.
P. O. S. Software.
Any ideas?
lelepu said:
Downloaded 4.2 AS
Click to expand...
Click to collapse
How about downloading 4.5 AS and seeing if that works...4.2 is the old version of AS...
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/activesync45.mspx
i found that my firewall settings changed to 'no exceptions'. Disabling this enabled activesync, yay.
Alternatives
Contacts:
www.dashwire.com, You download a cab...you sync everything on your phone from your contact files to the site. You can use a web browser to access / edit contacts...or just leave it to the phone to change and edit...and if you need to hard reset, you can re-sync after you reinstall Dashwire.
NueMassStorage
http://handheld.softpedia.com/get/System-Utilities/Communications/nueMassStorage-67900.shtml
Download this program, go to Start - Settings - Connections - USB To PC and plug in your phone. It makes your phone a USB device. The data transfer is at least 2x the speed of Activesync
Nuevasync.com
Sync your Google Calendar via net.
Check em out if you want...I never use reg activesync anymore.

[Q] Zune Marketplace Issue

I bought some free products from the Zune marketplace through my pc, but they've never appeared.
I connected the phone through wifi to try to install these products but useless.
Three updates appeared, when i try to update them, this message appears:"The Windows Live ID Service is unavailable right now.....".
When you try to install an application through the phone, this message appears:"can't get this info right now check back in a little while."
I have read a lot about this issue and tried to do many steps and things but useless and didnt find a solution that solves this issue.
hint: it was working well before.
I had what sounds like your issue last week. Check to make sure that you haven't disabled cookies in IE on the device. If you have, re-enable them and let us know if you can install updates from the marketplace again. It appears that there is a dependency on IE cookies for app installation.
I tried several things deleted the history in explorer and search, I made sure of enabled cookies, many restarts, my location is set to USA in windows live account which is the same log in of the Zune. But useless.
Some people says to hard reset the device which I fear to make it and may not work and can't install the apps I already did.
I know its a pain but have you tried uninstalling and reinstalling Zune?
The problem appears when am not connected to the PC through WiFi or data connection , so I don't think the Zune is related.

Weird HD7 Problem

I recently change wireless carriers here in Australia from Optus to TPG which in fact share the exact same network. Optus renting out bandwidth to TPG. A few days into changing over i noticed that i was intermittently able to message my girlfriend and only my girlfriend.
When i was unable to message i would get the upside down smile face and the try again message in the messaging hub even when she was standing right next to me with her phone. I then would test it messaging my dad on the same network and my mum on a different network and it worked perfectly both ways. I have noticed that if i get her to message me sometimes it allows me to message her again successfully.
So last night i got fed up, delete her contact from window live re added it then did a hardware restart. When the restart i could not get my Data connection to work at all and I noticed this first of when originally logging into windows live. I then notice in the Market place I was missing HTC apps, and Music, I did another hard reset and Music Shows up but when I clicked on it then I clicked the link to get unlimited music which logs into my Zune account, the music button disappeared from the market place again and still not HTC apps.
I did another hard reset and then i got only had Apps and Games option in market place, no music or HTC apps. I turned my phone on and off and then i got this. http://i43.tinypic.com/1op1l1.jpg
To get rid of it i had to pull the battery but it worked fine after, i then did a soft reset and got HTC, MUSIC back in the market place but i was unable to download the connection manger as i got an error. I wake up this morning and my data connection is working so its possible the network is down or my phone is honestly a broken. Any help would be great.
i think the sms problem is your carrier problem, and, the red-green-blue screen is the spl mode, a place where you can flash your phone (not anymore for bootloader 5.x, you need a goldcard to do that). you'd better goto htc service center to not to risk your device.
I'm in a similar situation. Using a tmous hd7 on simple mobile. When I first start my phone fresh, data doesn't work so I skip live sign-in. Then I go all the way to the main screen then connect to my WiFi network. After that sign into your live acount. Wait a minute or two for HTC apps to show in marketplace. Next download and install HTC connection setup. After install open app and at the bottom tap the "..." and tap manual select. Wait a few seconds and select your carrier from the list.
Works fine for me everytime. Sometime HTC apps don't show right up in marketplace after I sign into my live account bit it will.
Sent from my HD7 T9292 using XDA Windows Phone 7 App
3. Post only using a clear subject and message.
You're most likely to receive a helpful answer to your question if you use a short subject title that describes your problem and a message that explains in detail what your problem is and what you've tried to solve it.

Can't locate any devices with Android Device Manager

This seems to be a complicated problem so I am going to do my best to explain the issue, and how I got here.
Problem:
When I open the Android Device Manager on a web browser using my main Google account, ADM says that I have "no active devices", however I have both Nexus 6P and a Nexus 7 (2013) both running the latest Marshmallow March security update.
When I open Android Device Manager on either device, the panel that lets your select your device never finishes loading and will constantly show a loading circle.
I also have my work email (a Gmail account) on my phone, and if I sign in to Android Device Manager on my phone or the web I can locate my phone just fine, so it clearly is an issue with my Google account.
What I have tried:
Ensure location is enabled
Ensure all device administrator and Android Device Manager settings are enabled
Device is not set to "hidden" in my Google Play settings
Clear data on Google Play Services
Remove work email from phone
Factory reset
Upgrade to Android N preview
Downgrade back down to latest Marshmallow release
Another odd thing I noticed is that the new Android Beta page for enrolling in the Android N preview does not show my Nexus 6P while using my main email, however my work email does show it. I even called Google support yesterday and troubleshooted for an hour and by then end they said that they were resetting something to do with my location which should take 15-30 minutes, and they would call me back. I never got a call back, so I am avoiding calling them until I seek more help.

Categories

Resources