I discovered this and checked at ATT store. Quite a few people complained they done have 5G on unlocked. Anyone managed to get it?
I do know there is an app called Samsung band selection... You can use that and try to force the phone to lock on to the 5g bands
I am using the unlocked note 20 ultra on ATT and I get 5g. I did call ATT and gave them my IMEI number.
Sent from my SM-N986U1 using Tapatalk
ekerbuddyeker said:
I discovered this and checked at ATT store. Quite a few people complained they done have 5G on unlocked. Anyone managed to get it?
Click to expand...
Click to collapse
Any chance you need a new SIM card to get 5G? T-Mobile didn't require new SIM cards, but Sprint did.
GDHAMTON7 said:
I do know there is an app called Samsung band selection... You can use that and try to force the phone to lock on to the 5g bands
Click to expand...
Click to collapse
In play store?
ekerbuddyeker said:
In play store?
Click to expand...
Click to collapse
Yes
Sent from my SM-N986U1 using Tapatalk
There were a couple of us that addressed this in another thread. At&t is not provisioning properly. I used included sim, had to call for them to provision. You also have to be on the right plan. This was verified by many of us and an At&t employee that was in the thread. My device Apn was just showing Nxtgenphone, after I called and the agent said "nope, your device has not been provisioned correct" once i rebooted Apn was changed to Enhancedphone
Sent from my SM-N986U using Tapatalk
View attachment 5088637
butchieboy said:
There were a couple of us that addressed this in another thread. At&t is not provisioning properly. I used included sim, had to call for them to provision. You also have to be on the right plan. This was verified by many of us and an At&t employee that was in the thread. My device Apn was just showing Nxtgenphone, after I called and the agent said "nope, your device has not been provisioned correct" once i rebooted Apn was changed to Enhancedphone
Click to expand...
Click to collapse
Yes this was my experience
butchieboy said:
There were a couple of us that addressed this in another thread. At&t is not provisioning properly. I used included sim, had to call for them to provision. You also have to be on the right plan. This was verified by many of us and an At&t employee that was in the thread. My device Apn was just showing Nxtgenphone, after I called and the agent said "nope, your device has not been provisioned correct" once i rebooted Apn was changed to Enhancedphone
Sent from my SM-N986U using Tapatalk
View attachment 5088637
Click to expand...
Click to collapse
Curious on what speeds you are getting. I'm currently not in a 5g zone...
Sent from my SM-N986U1 using Tapatalk
butchieboy said:
There were a couple of us that addressed this in another thread. At&t is not provisioning properly. I used included sim, had to call for them to provision. You also have to be on the right plan. This was verified by many of us and an At&t employee that was in the thread. My device Apn was just showing Nxtgenphone, after I called and the agent said "nope, your device has not been provisioned correct" once i rebooted Apn was changed to Enhancedphone
Sent from my SM-N986U using Tapatalk
View attachment 5088637
Click to expand...
Click to collapse
What were your APN settings?
Here you go
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"lightbox_share": "Share",
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Sent from my SM-N986U using Tapatalk
The last 2 on the second pic need to be there. Before At&t provisioned properly, I was unable to add or change APN. Once they did I could add a 2nd APN and it would actually save.
Sent from my SM-N986U using Tapatalk
GDHAMTON7 said:
Curious on what speeds you are getting. I'm currently not in a 5g zone...
Sent from my SM-N986U1 using Tapatalk
Click to expand...
Click to collapse
This what I got.View attachment 5088835
Sent from my SM-N986U using Tapatalk
is there a phone number for ATT I can call? I used the setting on a friends att phone and he has 5G all the time. It didn't work for me. I switched to the 5G service last week but still don't get 5G.
butchieboy said:
This what I got.View attachment 5088835
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
That seems way slower than the sh!t they were advertising.. I get about that speed on Verizon without 5G activated..
Yeah its kinda spotty in my city
Sent from my SM-N975U using Tapatalk
T-mobile 5G really isn't any faster than 4GLTE. But I still leave 5G turned on, because I need all the Geez I can get.
rifleman56 said:
is there a phone number for ATT I can call? I used the setting on a friends att phone and he has 5G all the time. It didn't work for me. I switched to the 5G service last week but still don't get 5G.
Click to expand...
Click to collapse
Call customer care elite. They will need to provision your phone. And if you are not on Unlimited elite package you will have to upgrade. At&t way to get more money. But if you don't do it you don't get 5G. The apn setting will change from Nextgenphone to Enhancedphone. If your Apn doesn't say that, your not getting 5G
Sent from my SM-N975U using Tapatalk
---------- Post added at 03:05 AM ---------- Previous post was at 03:05 AM ----------
Mr. Orange 645 said:
T-mobile 5G really isn't any faster than 4GLTE. But I still leave 5G turned on, because I need all the Geez I can get.
Click to expand...
Click to collapse
[emoji1787][emoji23]
Sent from my SM-N975U using Tapatalk
butchieboy said:
Call customer care elite. They will need to provision your phone. And if you are not on Unlimited elite package you will have to upgrade. At&t way to get more money. But if you don't do it you don't get 5G. The apn setting will change from Nextgenphone to Enhancedphone. If your Apn doesn't say that, your not getting 5G
Sent from my SM-N975U using Tapatalk
---------- Post added at 03:05 AM ---------- Previous post was at 03:05 AM ----------
[emoji1787][emoji23]
Sent from my SM-N975U using Tapatalk
Click to expand...
Click to collapse
Thanks, I'll call
butchieboy said:
Call customer care elite. They will need to provision your phone. And if you are not on Unlimited elite package you will have to upgrade. At&t way to get more money. But if you don't do it you don't get 5G. The apn setting will change from Nextgenphone to Enhancedphone. If your Apn doesn't say that, your not getting 5G
Click to expand...
Click to collapse
Which is complete bullsh!t, because it's basically false advertisement. I've attached their plan selection screen, with relevant areas highlighted.
I'm no stranger to their crap data speeds. On my Note 9 I never got download speeds faster than around 1.8 MB, no matter where i was or what signal I had. I've called several times asking if i am being throttled, reset network status, reprovisioned SIMs, nothing helps.
Fast forward to getting my N20U. New 5G phone, new SIM. Same crap speeds. In fact, half the time my upload is faster than download.
Now, I was on the unlimited starter plan (which again says it has 5G), when i asked about the rep in the store they told me i had to go to elite to get 5G. Why, they all say 5G??? The sales rep can't give me a better answer than 'That's just what i'm told.'
So, I think, well maybe they prioritize data based on your plan. If that's the case, updating from starter to extra should at least improve my speeds, right? Nope. Same, capped at around 1.8
I call Tier 2 tech support and they lady was telling me what towers i was connected to, where i was supposed to get 5G, the difference between 5G, 5GE, and 5G+. It's all crap. She said she was sending a ticket to the next level of support and i should get a text in a few days. That was a week ago, nothing.
My phone only came with the NXTGENPHONE apn. I added and switched to the ENHANCEDPHONE apn several days ago, and the speeds are slightly better (sometimes I get 2.5) Poggers...I guess.
I've tried Cellmapper, Band selector apps, nothing helps (although in fairness I may not be using those correctly). But if it takes someone like me (who constantly roots / flashes) to go through all this to get 5G, then ATT is worse off than i thought.
I'll switch to Elite for few days to see what happens, unless any others have any advice to offer.
Related
So ever since I got the text that simple mobile has LTE my service has started to suck and when I turn my data on it still says hspa+ instead of LTE and I checked and my city(Stockton) is in coverage so what gives ?
Sent from my Nexus 5 using Tapatalk
Simple mobile is probably the worst tmobile mnvo you could go with.
Use anything else. Solavie, gosmart, even tmobile prepaid.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Just because Simple might be offering LTE doesn't mean your SIM card supports it and / or there might be new APNs to be entered to get the new service.
es0tericcha0s said:
Just because Simple might be offering LTE doesn't mean your SIM card supports it and / or there might be new APNs to be entered to get the new service.
Click to expand...
Click to collapse
That's what I'm trying to find out if anyone has the correct APN settings
Sent from my Nexus 5 using Tapatalk
Unfortunately it doesn't even seem that most of the customer service reps even know they are offering LTE service now, according to various posts on random forums. The ones that did mention they had seen LTE service did not mention needing to change any settings. So that leads me to think that it's either SIM card based, or possible they are rolling it out bit by bit to not overload the system all at once? Also, they need to get to providing their reps with important information a tad quicker.
es0tericcha0s said:
Unfortunately it doesn't even seem that most of the customer service reps even know they are offering LTE service now, according to various posts on random forums. The ones that did mention they had seen LTE service did not mention needing to change any settings. So that leads me to think that it's either SIM card based, or possible they are rolling it out bit by bit to not overload the system all at once? Also, they need to get to providing their reps with important information a tad quicker.
Click to expand...
Click to collapse
Yeah I got a text from them which I'm pretty sure everyone did . I went online and checked and saw that my city is supported . so I went about to see what I had to do . I'm already on the 50 dollar plan and they said you Dont have to change service or the Sim . I also tried changing the prl to LTE only and that just gave me no signal so I'm guessing the wait game starts. Why spread the word when its not even official or finished ?
Sent from my Nexus 5 using Tapatalk
I am using Galaxy S4 T-mobile (M919) and am located in Chicago. I can confirm that I am connected to the LTE Network.
Make sure you have to use the New Generation/Version of SIM Card (White Pack instead of Green): http://goo.gl/phLjTc
No APN settings need to be changed whatsoever. I even am using the T-mobile LTE APN Setting instead of the Simple Mobile one.
Proof: http://goo.gl/D8D58O
FYI, I was using the Old SIM Card and the only network I could connect to was the 4G HSPA+ network. The customer service is oblivious, would keep telling you that you don't need to change your SIM Card. It's BS. Some other users did change their SIM Cards as well (the posts are on the Simple Mobile forum) and they could immediately connect to the LTE network without having to change any settings.
febzz88 said:
I am using Galaxy S4 T-mobile (M919) and am located in Chicago. I can confirm that I am connected to the LTE Network.
Make sure you have to use the New Generation/Version of SIM Card (White Pack instead of Green): http://goo.gl/phLjTc
No APN settings need to be changed whatsoever. I even am using the T-mobile LTE APN Setting instead of the Simple Mobile one.
Proof: http://goo.gl/D8D58O
FYI, I was using the Old SIM Card and the only network I could connect to was the 4G HSPA+ network. The customer service is oblivious, would keep telling you that you don't need to change your SIM Card. It's BS. Some other users did change their SIM Cards as well (the posts are on the Simple Mobile forum) and they could immediately connect to the LTE network without having to change any settings.
Click to expand...
Click to collapse
Where can I get the Sim card pack?
Sent from my Nexus 5 using Tapatalk
havy15 said:
Where can I get the Sim card pack?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Get it from CallingMart.com for 99 cents or free with a purchase of a Simple Mobile refill.
Maybe Simple Mobile website sells that too but they charge about $15 I think.
Another proof:
View attachment 2591371
Sorry I had to cut the bottom part out as it revealed my Cell Location and IMEI.
So right here
http://www.callingmart.com/products...aspx?ID=499&name=Simple-Mobile-Micro-SIM-Card
Also to activate the Sim card I will have to refill again cuz I just paid my bill 2 days ago ..
Sent from my Nexus 5 using Tapatalk
febzz88 said:
Get it from CallingMart.com for 99 cents or free with a purchase of a Simple Mobile refill.
Maybe Simple Mobile website sells that too but they charge about $15 I think.
Click to expand...
Click to collapse
I see it for 99
Sent from my Nexus 5 using Tapatalk
havy15 said:
So right here
http://www.callingmart.com/products...aspx?ID=499&name=Simple-Mobile-Micro-SIM-Card
Also to activate the Sim card I will have to refill again cuz I just paid my bill 2 days ago ..
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
No, not at all. Just give Simple Mobile a call and ask for a SIM Card Transfer. If you are already on the $50/60 plan, once you've transferred the number from the Old to the New SIM Card, you'll get LTE rightaway. That's what I did.
---------- Post added at 10:44 AM ---------- Previous post was at 10:39 AM ----------
havy15 said:
I see it for 99
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It's still free with a purchase of a Simple Mobile Refill:
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febzz88 said:
No, not at all. Just give Simple Mobile a call and ask for a SIM Card Transfer. If you are already on the $50/60 plan, once you've transferred the number from the Old to the New SIM Card, you'll get LTE rightaway. That's what I did.
---------- Post added at 10:44 AM ---------- Previous post was at 10:39 AM ----------
It's still free with a purchase of a Simple Mobile Refill:
View attachment 2592881
Click to expand...
Click to collapse
Sounds good thanks for the Info
Sent from my Nexus 5 using Tapatalk
febzz88 said:
Get it from CallingMart.com for 99 cents or free with a purchase of a Simple Mobile refill.
Maybe Simple Mobile website sells that too but they charge about $15 I think.
Click to expand...
Click to collapse
So.I purchased it how long is shipping and Its the first time I bought something so how does that work
Sent from my Nexus 5 using Tapatalk
havy15 said:
So.I purchased it how long is shipping and Its the first time I bought something so how does that work
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It may take up to a week.
If you want to transfer your number from your existing carrier to Simple Mobile, make sure that you have the following information:
1. Account Number
2. PIN for your Account Number
* Also, purchase a $50 Plan. Make sure you have the PIN ready.
Then call Simple Mobile and ask for a Number Porting/Transfer. Once the process is done, your old number will stop working. That's how you know the transfer process is done. Then you can use the new Simile Mobile number.
febzz88 said:
It may take up to a week.
If you want to transfer your number from your existing carrier to Simple Mobile, make sure that you have the following information:
1. Account Number
2. PIN for your Account Number
* Also, purchase a $50 Plan. Make sure you have the PIN ready.
Then call Simple Mobile and ask for a Number Porting/Transfer. Once the process is done, your old number will stop working. That's how you know the transfer process is done. Then you can use the new Simile Mobile number.
Click to expand...
Click to collapse
So its gonna take up to a week before I get the Sim card to my house ? Well alright and I'm just gonna stick with the same simple mobile number I have now
Sent from my Nexus 5 using Tapatalk
havy15 said:
So its gonna take up to a week before I get the Sim card to my house ? Well alright and I'm just gonna stick with the same simple mobile number I have now
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes it may take up to a week. Can be faster too.
If you wish to retain your number, just transfer it later from the Old to the New SIM Card.
febzz88 said:
Yes it may take up to a week. Can be faster too.
If you wish to retain your number, just transfer it later from the Old to the New SIM Card.
Click to expand...
Click to collapse
Yeah just going to swap Sims
Sent from my Nexus 5 using Tapatalk
febzz88 said:
I am using Galaxy S4 T-mobile (M919) and am located in Chicago. I can confirm that I am connected to the LTE Network.
Make sure you have to use the New Generation/Version of SIM Card (White Pack instead of Green): http://goo.gl/phLjTc
No APN settings need to be changed whatsoever. I even am using the T-mobile LTE APN Setting instead of the Simple Mobile one.
Proof: http://goo.gl/D8D58O
FYI, I was using the Old SIM Card and the only network I could connect to was the 4G HSPA+ network. The customer service is oblivious, would keep telling you that you don't need to change your SIM Card. It's BS. Some other users did change their SIM Cards as well (the posts are on the Simple Mobile forum) and they could immediately connect to the LTE network without having to change any settings.
Click to expand...
Click to collapse
best buy sells for 5 should i get from there?
http://www.bestbuy.com/site/simple-mobile-sim-card/6950176.p?id=1218816359493&skuId=6950176
So I know people buying the device with At&t and T-Mobile in mind, however looking at specs for the Mate 8 virtually every sub model has Verizon LTE bands, ones necessary to work on the network. However, it is soley LTE compatible. So, with that being said, will this work on a pure Verizon LTE only basis? (similar to the HTC A9) Has anyone tried this just yet? I happen to be in an area where Verizon has LTE virtually everywhere I go.
Depends, do you know if Verizon rolled out VoLTE in your area?
VoLTE is in my area and the mate 8 doesn't work. Doesn't even read the SIM card? Very weird. I ordered a new SIM. Should be here today. Hopefully that will help.
I actually have a CDMA / LTE Mate 8. Not sure if it will work on Verizon. It sees Verizon's CDMA network but not Sprint, wonder if a sim card would work though.
Blue Viuda said:
I actually have a CDMA / LTE Mate 8. Not sure if it will work on Verizon. It sees Verizon's CDMA network but not Sprint, wonder if a sim card would work though.
Click to expand...
Click to collapse
Didn't know you could buy a CDMA Mate 8? Interested as I wanted this device but I'm on Verizon.
bill3508 said:
Didn't know you could buy a CDMA Mate 8? Interested as I wanted this device but I'm on Verizon.
Click to expand...
Click to collapse
It's the China Telecom model
http://prepaid-data-sim-card.wikia.com/wiki/China
According to this China Telecom's network is really similar to Verizon. Which is probably why my phone sees Verizon cell towers but my ATT sim won't work in the phone even with it unlocked because it's stuck on CDMA / LTE. I'm not even sure if it's a software issue because even the debranded roms doesn't work. Pretty annoyed since I ordered my phone and wanted it working on ATT. It seems that the gray model of the phone is sold out everywhere expect this CDMA / LTE model. Wish I just ordered the silver model, I confirmed with the seller that the silver model is in stock and supports ATT.
I'm tempting to ask a friend with Verizon to let me test their sim card. Just for fun before I try and return this thing lol.
---------- Post added at 11:34 PM ---------- Previous post was at 11:16 PM ----------
It's the CL00 model but in grey.
https://translate.google.com/transl...r.huawei.com/cn/mobile-phones/mate8/conf.html
It looks like the AL10 has a CDMA radio as well.
Blue Viuda said:
It's the China Telecom model
http://prepaid-data-sim-card.wikia.com/wiki/China
According to this China Telecom's network is really similar to Verizon. Which is probably why my phone sees Verizon cell towers but my ATT sim won't work in the phone even with it unlocked because it's stuck on CDMA / LTE. I'm not even sure if it's a software issue because even the debranded roms doesn't work. Pretty annoyed since I ordered my phone and wanted it working on ATT. It seems that the gray model of the phone is sold out everywhere expect this CDMA / LTE model. Wish I just ordered the silver model, I confirmed with the seller that the silver model is in stock and supports ATT.
I'm tempting to ask a friend with Verizon to let me test their sim card. Just for fun before I try and return this thing lol.
---------- Post added at 11:34 PM ---------- Previous post was at 11:16 PM ----------
It's the CL00 model but in grey not gold.
https://translate.google.com/transl...r.huawei.com/cn/mobile-phones/mate8/conf.html
It looks like the AL10 has a CDMA radio as well.
Click to expand...
Click to collapse
Thanks, does it take a nano sim? Also I think it needs to have band 13 for the lte to work properly on Verizon.
bill3508 said:
Thanks, does it take a nano sim? Also I think it needs to have band 13 for the lte to work properly on Verizon.
Click to expand...
Click to collapse
Yeah it takes nano sim and true I don't think Band 13 would even work if the phone had it because the IMEI has to be whitelisted or something for Band 13.
From my I understanding the only way you'd get a Mate 8 working on Verizon would be to activate a Nano Sim in another 4G LTE phone then put it into the Mate 8.
Blue Viuda said:
Yeah it takes nano sim and true I don't think Band 13 would even work if the phone had it because the IMEI has to be whitelisted or something for Band 13.
From my I understanding the only way you'd get a Mate 8 working on Verizon would be to activate a Nano Sim in another 4G LTE phone then put it into the Mate 8.
Click to expand...
Click to collapse
I've got a 6p on verizon that's why I wondered.
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With the International Rom I got my CL00 Mate 8 this far.. if I had a Verizon sim I'd test it, this is with my ATT sim in, it refuses to do GSM / LTE only CDMA / LTE.
But it sees the towers no problem, wonder if it would work though.
Blue Viuda said:
With the International Rom I got my CL00 Mate 8 this far.. if I had a Verizon sim I'd test it, this is with my ATT sim in, it refuses to do GSM / LTE only CDMA / LTE.
But it sees the towers no problem, wonder if it would work though.
Click to expand...
Click to collapse
No way for you to test it? I'd really like to know.
Ephemera said:
No way for you to test it? I'd really like to know.
Click to expand...
Click to collapse
Hey @Blue Viuda it would be superb if you would test your theory out for me, since I'm stuck on Verizon and really enjoy the Mate 8. You would be doing a service to the world good sir, please and thank you
Technically it works on Verizon, but they will not let you use it on their network. You would have to call Verizon and give them the ESN number of the phone for them to provision it but they will tell you no, you can't activate it with them. This is one of the reasons I dumped their a**es a few years ago. I hate everything about Verizon.
1+ dumped Verizon for restrictions. Tho they've got the best network
Sent from my HUAWEI NXT-AL10 using Tapatalk
ajsmsg78 said:
Technically it works on Verizon, but they will not let you use it on their network. You would have to call Verizon and give them the ESN number of the phone for them to provision it but they will tell you no, you can't activate it with them. This is one of the reasons I dumped their a**es a few years ago. I hate everything about Verizon.
Click to expand...
Click to collapse
Me and @Abumarf were actually testing this earlier this week. You'd get a 4G signal but calls will not work nor will data. Sometimes after a minute or two it just says no service and never reconnects. But if you're saying it needs to be provisioned do you think CDMA Workshop could come in handy? I have provisioned many Sprint phones over to Metro and Cricket so I know what I'm doing.
Ephemera said:
Me and @Abumarf were actually testing this earlier this week. You'd get a 4G signal but calls will not work nor will data. Sometimes after a minute or two it just says no service and never reconnects. But if you're saying it needs to be provisioned do you think CDMA Workshop could come in handy? I have provisioned many Sprint phones over to Metro and Cricket so I know what I'm doing.
Click to expand...
Click to collapse
You can give it a shot but they actually would need to enter your ESN into their system.
ajsmsg78 said:
You can give it a shot but they actually would need to enter your ESN into their system.
Click to expand...
Click to collapse
Eh not worth the hassle. They'll just give me the runaround anyways.
Abumarf said:
Hey @Blue Viuda it would be superb if you would test your theory out for me, since I'm stuck on Verizon and really enjoy the Mate 8. You would be doing a service to the world good sir, please and thank you
Click to expand...
Click to collapse
I was never able to get my hands on Verizon sim card before returning the Mate 8 back to the supplier
Verizon is not like this as much anymore
ajsmsg78 said:
Technically it works on Verizon, but they will not let you use it on their network. You would have to call Verizon and give them the ESN number of the phone for them to provision it but they will tell you no, you can't activate it with them. This is one of the reasons I dumped their a**es a few years ago. I hate everything about Verizon.
Click to expand...
Click to collapse
Verizon is coming around on unlocked phones. I brought my Nexus 6p to them a couple of weeks ago and they added the IMEI to their whitelist and gave me a new sim and it works perfectly, even though they don't sell a 6p. The Verizon guy that did it didn't want to give the phone back because he liked it so much.
Where do you guys go to see what band your phone is using? Is there an app or is it in a menu?
Blue Viuda said:
I was never able to get my hands on Verizon sim card before returning the Mate 8 back to the supplier
Click to expand...
Click to collapse
:'(
You mind telling me how you got into that menu? I tried *#*#4636#*#* but no good.
So I finally ran Speed Test at several locations on mobile and am only getting 2-3 mb download and 1-2 upload. I have never seen a 4G or LTE symbol next to the signal bars either, it's typically either H or H+. I am on the international model MHA-L29 in the USA, and I know that the locations I've tested my phone at have LTE for AT&T. I activated the phone 2-3 days ago. Is there something I need to do in my settings? Is there anything to check?
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This is on Tmobile.
Sent from my MHA-AL00 using Tapatalk
Sure you have to put the correct apn.
@gm007 My options under APNs are "ATT Nextgenphone" (currently selected), or "ATT Phone". Should I try switching to "ATT Phone" and rebooting?
swordstool said:
@gm007 My options under APNs are "ATT Nextgenphone" (currently selected), or "ATT Phone". Should I try switching to "ATT Phone" and rebooting?
Click to expand...
Click to collapse
Yes try,sorry im not in usa and don't know carrier settings. Maybe you can call ur operator to get the correct settings.
And look in the mobile network settings that you enabled 4g(lte),try the auto mode
gm007 said:
Yes try,sorry im not in usa and don't know carrier settings. Maybe you can call ur operator to get the correct settings.
And look in the mobile network settings that you enabled 4g,try the auto mode
Click to expand...
Click to collapse
Okay thanks. And yes, 4G is enabled in the settings.
swordstool said:
Okay thanks. And yes, 4G is enabled in the settings.
Click to expand...
Click to collapse
Let us know when you fix it ,good luck.
So my forum searching has led me to this path: Buy a cheap 4G AT&T GoPhone ($30), and call AT&T to update my IMEI with the IMEI of the new phone and tell them to activate LTE. Supposedly that worked on AT&T when the original OnePlus came out in the US and people were having the same issue I am having.
Just another update in case anyone is following:
I was able to get though the idiot AT&T prepaid rep and to a tech support guy last night. He said he is going to have them manually enter my IMEI into "the database" and see if that helps get me LTE. My phone is showing as "unknown device" to them right now, so he said check back in a week-ish and see if it's changed from "unknown" to "Huawei Mate 9", which will indicate that my IMEI is in the database. If so, then I check my speeds again. The tech support guy also confirmed that the idea of buying a $30 prepaid AT&T LTE phone and having them update the IMEI with the one from that phone would do the same thing. Anyway, now we wait a week....
swordstool said:
Just another update in case anyone is following:
I was able to get though the idiot AT&T prepaid rep and to a tech support guy last night. He said he is going to have them manually enter my IMEI into "the database" and see if that helps get me LTE. My phone is showing as "unknown device" to them right now, so he said check back in a week-ish and see if it's changed from "unknown" to "Huawei Mate 9", which will indicate that my IMEI is in the database. If so, then I check my speeds again. The tech support guy also confirmed that the idea of buying a $30 prepaid AT&T LTE phone and having them update the IMEI with the one from that phone would do the same thing. Anyway, now we wait a week....
Click to expand...
Click to collapse
Jesus, you guys have it bad with your carriers in the US. Phone not working on LTE out of the box is insane.
Trixanity said:
Jesus, you guys have it bad with your carriers in the US. Phone not working on LTE out of the box is insane.
Click to expand...
Click to collapse
It's just because it's an international phone and not officially available on a US carrier (yet). Still sucks though. Supposedly if I switched to T-Mobile it would get LTE out-of-the-box, which I may do if this doesn't work. Lucky I'm on prepaid so switching shouldn't be an issue if I need to.
swordstool said:
It's just because it's an international phone and not officially available on a US carrier (yet). Still sucks though. Supposedly if I switched to T-Mobile it would get LTE out-of-the-box, which I may do if this doesn't work. Lucky I'm on prepaid so switching shouldn't be an issue if I need to.
Click to expand...
Click to collapse
I'd pretty much guarantee that I'd have LTE on my service provider as long as the correct bands are supported. So it seems like AT&T needs to vet every device for some reason.
Trixanity said:
I'd pretty much guarantee that I'd have LTE on my service provider as long as the correct bands are supported. So it seems like AT&T needs to vet every device for some reason.
Click to expand...
Click to collapse
Yeah, they (AT&T) do have a "database" for devices, and some international devices are "unknown" unless they're specifically entered. And not just the general device, Huawei Mate 9, I'm talking about specific IMEIs.
swordstool said:
Yeah, they (AT&T) do have a "database" for devices, and some international devices are "unknown" unless they're specifically entered. And not just the general device, Huawei Mate 9, I'm talking about specific IMEIs.
Click to expand...
Click to collapse
Yup, that sounds pretty bad to me. You're paying them for service. They shouldn't care that it's an AT&T or unlocked device. They get paid either way although it kinda sounds like they want to push you toward buying devices through AT&T by making you jump through hoops to discourage you.
Trixanity said:
Yup, that sounds pretty bad to me. You're paying them for service. They shouldn't care that it's an AT&T or unlocked device. They get paid either way although it kinda sounds like they want to push you toward buying devices through AT&T by making you jump through hoops to discourage you.
Click to expand...
Click to collapse
I guarantee you that every provider in the US wants you to buy phones through them. It is still capitalism over here There is definitely more bullsh*t to deal with if you bring your own device and/or do prepaid, including crappier customer service, but the trade-off is that it's cheaper and you can switch providers anytime.
Odd, I have a L29 on ATT and LTE works just fine. Put my SIM in and no problems whatsoever.
Funk2641 said:
Odd, I have a L29 on ATT and LTE works just fine. Put my SIM in and no problems whatsoever.
Click to expand...
Click to collapse
Weird. How do you know? Do you see an "LTE" symbol in the bar, or "4G"? When you run Speed Test, what are you're DL and UL speeds? Where in the US are you located? Last question (for now), were you already on AT&T with an LTE-equipped phone prior to the Mate 9, and if so, did you just pop in the SIM (did you verbally give AT&T the IMEI of your Mate 9)?
DKM119 said:
This is on Tmobile.
Sent from my MHA-AL00 using Tapatalk
Click to expand...
Click to collapse
Hey @DKM119, were you already on T-Mo with a LTE-equipped phone prior to switching to the Mate 9? If so, did you give them the IMEI of your Mate 9, or did you just pop the SIM out of the old phone and into the Mate 9? Just trying to prepare in case I do switch to T-Mo.
International unlocked phones refer to LTE as 4G therefore they show 4G icon. when you see 4G on an international phone it means you have lte. quick clarification
swordstool said:
Weird. How do you know? Do you see an "LTE" symbol in the bar, or "4G"? When you run Speed Test, what are you're DL and UL speeds? Where in the US are you located? Last question (for now), were you already on AT&T with an LTE-equipped phone prior to the Mate 9, and if so, did you just pop in the SIM (did you verbally give AT&T the IMEI of your Mate 9)?
Click to expand...
Click to collapse
It says 4G in the corner
Haven't used speedtest yet - but using LTE Discovery, I'm on Band 5 in Atlanta
I've been using a SIM from an ATT-LTE phone - but I haven't bought a branded phone in years. I just popped the sim in and it configured itself. No APN input needed
I know this might be a tricky question and I'm probably out of luck here, but I figured to still give it a try.
I currently have the T-Mobile's gm1915 op7 pro using att's network, and I was informed that this particular model will become obsolete once att phrase out its 3G service. Upon checking att's compatibility whitelist I realized that the only op7 pro model that att supports is the global/US unlocked gm1917 variant.
So my question is, is there any methods such as software spoofing that I could trick att's network into thinking that I have the gm1917 model?
The area I live in doesn't have T-mobile cellular coverage so changing carriers would be a pain , op7 pro has been a great phone and I would hate to give it up due to silly reasons like this.
Durian_Pie said:
I know this might be a tricky question and I'm probably out of luck here, but I figured to still give it a try.
I currently have the T-Mobile's gm1915 op7 pro using att's network, and I was informed that this particular model will become obsolete once att phrase out its 3G service. Upon checking att's compatibility whitelist I realized that the only op7 pro model that att supports is the global/US unlocked gm1917 variant.
So my question is, is there any methods such as software spoofing that I could trick att's network into thinking that I have the gm1917 model?
The area I live in doesn't have T-mobile cellular coverage so changing carriers would be a pain , op7 pro has been a great phone and I would hate to give it up due to silly reasons like this.
Click to expand...
Click to collapse
I have the same model of phone and the exact same question. Although to add more info, it's not just that they are dropping 3g. They are also adding in "eSim" cards and requiring those. I suspect part of the reason the unlocked version of one 1+7p is allowed and the t-mobile one isn't has to do with eSim compatibility. I am however not sure and trying to navigate this bull**** REALLY quick. The sim card that came with the "free" phone att sent without asking provides full signal strength but I can't make any calls and I'm worried it maybe an issue that transcends the signal strength.
I don't get it, the gm1915 supports 4G bands right?
blackhawk said:
I don't get it, the gm1915 supports 4G bands right?
Click to expand...
Click to collapse
Afaik it's not just an issue of 4g bands. eSIm cards are (to my knowledge) different technology than regular sim cards. From what I'm reading it's not enough to know the phone is suppose to look for an at&t signal, but that there is a hardware component that allows eSims to program things differently.
I'm *REALLY* hoping someone will tell me I am wrong, but if I am correct this would also be why it wouldn't be enough to spoof info.
Ok I see. You need to reprogram the eSim.
If the phone's unlocked it should be doable.
GM1917 vs. GM1915 on AT&T
I'm leaning heavily towards getting a 7 Pro for my next phone. I'm on AT&T because it's the only game in town where I live. If I can get the GM1915 variant cheaper than the GM1917, can I convert it to essentially be a 1917 afterwards...
forum.xda-developers.com
Have you tried AT&T advanced tech support?
Keep trying, some techs know a lot more than others.
They already disabled my sim, so I called and complained and they turned it back on. The phone is fully capable, if it wasn't there would be alot of others that would have to be replaced. They can't afford to just shut down that many phones and loose customers.
On this thread it's stated it won't work because of VoLte.
https://www.reddit.com/r/ATT/comments/oteawg
Snow_fox said:
I have the same model of phone and the exact same question. Although to add more info, it's not just that they are dropping 3g. They are also adding in "eSim" cards and requiring those. I suspect part of the reason the unlocked version of one 1+7p is allowed and the t-mobile one isn't has to do with eSim compatibility. I am however not sure and trying to navigate this bull**** REALLY quick. The sim card that came with the "free" phone att sent without asking provides full signal strength but I can't make any calls and I'm worried it maybe an issue that transcends the signal strength.
Click to expand...
Click to collapse
Do you have a source that I can look into? I believe Iphone 6 isn't esim enabled and yet still belongs in the att's whitelist.
Durian_Pie said:
Do you have a source that I can look into? I believe Iphone 6 isn't esim enabled and yet still belongs in the att's whitelist.
Click to expand...
Click to collapse
I am currently using WiFi while my tires get changed after factory resetting my phone and won't be near my laptop for some time. Sorry.
Snow_fox said:
On this thread it's stated it won't work because of VoLte.
https://www.reddit.com/r/ATT/comments/oteawg
Click to expand...
Click to collapse
T-mobile listed the gm1915 model on the website as VoLTE enabled, and op7 pro comes with all the bands att could possibly use. But yes I believe this is part of the problem, currently VoLTE is disabled for my device.
I have a feeling that att just didn't brother to make niche devices such as T-mobile op7 pro to be compatible with its own VoLTE network.
Snow_fox said:
I am currently using WiFi while my tires get changed after factory resetting my phone and won't be near my laptop for some time. Sorry.
Click to expand...
Click to collapse
no worries I was just curious
Durian_Pie said:
no worries I was just curious
Click to expand...
Click to collapse
You might also be able to grill the guy who answered on reddit for more info.
justencase6 said:
They already disabled my sim, so I called and complained and they turned it back on. The phone is fully capable, if it wasn't there would be alot of others that would have to be replaced. They can't afford to just shut down that many phones and loose customers.
Click to expand...
Click to collapse
Yeah it just happened to me recently, I also had to call in and get my service back on. But the representative told me that they're going to completely shutdown 3g service by Feb,2022. Which then the network will solely rely on VoLTE to support voice calls.
I have no problem getting LTE ,
justencase6 said:
I have no problem getting LTE ,
Click to expand...
Click to collapse
Is it just LTE or VoLTE? In my settings I only see the 2G/3G/LTE option being default while I couldn't toggle on the VoLTE. 4g LTE only transmits data whereas VoLTE is more refined and support voice over. This will be a problem once att retire its 3g service as now the phone couldn't use VoLTE to call.
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VOLTE is provisioned
Volte is just voice service(Voice over Long-Term Evolution) it is LTE . Ur just making phone calls on LTE.
justencase6 said:
Volte is just voice service(Voice over Long-Term Evolution) it is LTE . Ur just making phone calls on LTE.
Click to expand...
Click to collapse
wow yeah how did you get volte to work? Did you enable any settings? volte is lte, but I was just making sure becuase it's not necessarily the other way around.
There are many custom roms that will enable it. I still don't understand why people are having so many issues with the gm1915. I have mine one android 11, fully rooted and have working twrp, still have safety net and widevine l1. Only issues I have had is trying to get wlan packet injection with custom Kernal on Android 11. No problem on 10.
Could be that I know how to generate the qr code to decrypt the engineer app. To activate all the bands
I have the factory unlocked 7 Pro and I saw some people say that it doesn't but I just decided to try it. If you disable the pSIM, you can run two eSIMs at the same time. The first try it seemed confused and asked me if I wanted to enable my pSIM then the settings window froze when I hit cancel instead of yes. I swiped it away and tried again and I'm now running dual eSIM!
This is extremely useful for me because I had to convert my Tello pSIM to eSIM in order to fix my 5G (Tello provisioning issue, not a phone issue) but I don't want to always be using my physical SafeLink SIM.
I fall in love with this phone more every day.
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Are there any apps available that will let you know which Carrier you are using?
I am assuming that if you were in an area with weak Verizon coverage, that your phone would utilize Tello and vice Versa.
diesteldorf said:
Are there any apps available that will let you know which Carrier you are using?
I am assuming that if you were in an area with weak Verizon coverage, that your phone would utilize Tello and vice Versa.
Click to expand...
Click to collapse
Tello is set as the default for calls and texts, Verizon for data, and Tello is set to automatically use wifi calling over Verizon when the signal is weak.
This is awesome for me because I can park my Tello number that has 2FA for services that don't yet offer TOTP for $5 a month and then get whatever data SIM has the best deal as the other eSIM while having my SafeLink AT&T pSIM in the phone for an emergency backup. No worries about losing my phone number porting it all over the place.
Heck yeah! I just got my eSIM activated for Dual SIM as well. Unfortunately, it took 3 hours on the call with Verizon and multiple support tier escalations to get it done - not sure why it was so challenging for them.
In my case, both my physical SIM and the eSIM are on Verizon (but separate Verizon accounts - one I use for work and one for personal).
grangermoch said:
Heck yeah! I just got my eSIM activated for Dual SIM as well. Unfortunately, it took 3 hours on the call with Verizon and multiple support tier escalations to get it done - not sure why it was so challenging for them.
In my case, both my physical SIM and the eSIM are on Verizon (but separate Verizon accounts - one I use for work and one for personal).
Click to expand...
Click to collapse
Yeah but you can do dual eSIM now and have your SIM slot free for something else too and switch between the second eSIM or pSIM is my point. It opens up a whole lot of flexibility that wasn't there previously.
EtherealRemnant said:
Yeah but you can do dual eSIM now and have your SIM slot free for something else too and switch between the second eSIM or pSIM is my point. It opens up a whole lot of flexibility that wasn't there previously.
Click to expand...
Click to collapse
Ahhh I missed that part. I didn't realize there were two eSIMs, thanks!
grangermoch said:
Ahhh I missed that part. I didn't realize there were two eSIMs, thanks!
Click to expand...
Click to collapse
Yeah it's pretty cool. Like this pops up when I try to enable my pSIM.
EtherealRemnant said:
Yeah it's pretty cool. Like this pops up when I try to enable my pSIM.
View attachment 5738253
Click to expand...
Click to collapse
So you have a Tracfone (Verizon) esim working on this phone? I can't get my Tracfone psim working on this phone (still works with my Pixel 6 Pro though). Spoke to Tracfone for 3 hrs with no luck. Even got a new psim. For the last 3 days I've been communicating with Google support. They said they escalated the issue.
In the meantime I got a Mint Mobile account and am using one of their esims just fine.
Lughnasadh said:
So you have a Tracfone (Verizon) esim working on this phone? I can't get my Tracfone psim working on this phone (still works with my Pixel 6 Pro though). Spoke to Tracfone for 3 hrs with no luck. Even got a new psim. For the last 3 days I've been communicating with Google support. They said they escalated the issue.
In the meantime I got a Mint Mobile account and am using one of their esims just fine.
Click to expand...
Click to collapse
I have a SafeLink pSIM that the phone thinks is TracFone since they're the same company. My pSIM is on AT&T though because I refuse to switch to Verizon for it.
The two eSIMs are US Mobile (labeled Verizon by the phone and uses their network) and Tello (T-Mobile network).
I can run any combo as long as it's only 2 active at a time. The phone prompts me which one to use for data and sets the other as the default for calls and texts. They're both active and I have done test calls to each from my Google Voice and both ring - switching which to use for a text is a simple matter of tapping this indicator and choosing.
Lughnasadh said:
So you have a Tracfone (Verizon) esim working on this phone? I can't get my Tracfone psim working on this phone (still works with my Pixel 6 Pro though). Spoke to Tracfone for 3 hrs with no luck. Even got a new psim. For the last 3 days I've been communicating with Google support. They said they escalated the issue.
In the meantime I got a Mint Mobile account and am using one of their esims just fine.
Click to expand...
Click to collapse
Just to check, you have used the BYOD link on this page?
https://www.tracfone.com/activation
TracFone customer service was already lacking before Verizon bought them and has only gotten worse but usually their automated tools work well enough.
EtherealRemnant said:
I have a SafeLink pSIM that the phone thinks is TracFone since they're the same company. My pSIM is on AT&T though because I refuse to switch to Verizon for it.
The two eSIMs are US Mobile (labeled Verizon by the phone and uses their network) and Tello (T-Mobile network).
I can run any combo as long as it's only 2 active at a time. The phone prompts me which one to use for data and sets the other as the default for calls and texts. They're both active and I have done test calls to each from my Google Voice and both ring - switching which to use for a text is a simple matter of tapping this indicator and choosing.
View attachment 5738263
Click to expand...
Click to collapse
Ah, ok. Slightly different circumstances then. Yeah, I was very hesitant in switching over to the Verizon sim (was on AT&T) but all those text messages urging me to switch over just made me rip the Band-Aid off, lol.
On a side note, couldn't be happier with Mint Mobile on the T-Mobile Network. Got around 850 mbps download on it compared to maybe a little bit over 100, on a good day, with Tracfone in the same spot.
It is pretty nice we can use 2 eSims now.
EtherealRemnant said:
Just to check, you have used the BYOD link on this page?
https://www.tracfone.com/activation
TracFone customer service was already lacking before Verizon bought them and has only gotten worse but usually their automated tools work well enough.
Click to expand...
Click to collapse
Yep, did that. I've been so frustrated with Tracfone over the years. Hours and hours talking to customer service and each time they transfer me to a "higher up" I get hung up on because their system is broken. I mean, literally each time. But yeah, with Verizon its gotten worse for sure.
Lughnasadh said:
Ah, ok. Slightly different circumstances then. Yeah, I was very hesitant in switching over to the Verizon sim (was on AT&T) but all those text messages urging me to switch over just made me rip the Band-Aid off, lol.
On a side note, couldn't be happier with Mint Mobile on the T-Mobile Network. Got around 850 mbps download on it compared to maybe a little bit over 100, on a good day, with Tracfone in the same spot.
It is pretty nice we can use 2 eSims now.
Click to expand...
Click to collapse
Yeah I am sticking with AT&T until they force me off. Verizon is the worst here. The US Mobile SIM was just so I could see if eSIM worked lol, no chance I'll keep it after the 10 day trial.
T-Mobile is indeed excellent in so many areas. I've never seen higher than 560 but hey, 300Mbps during peak time is incredible when Verizon is running around 1Mbps at the same time and AT&T is around 50Mbps.
Lughnasadh said:
Yep, did that. I've been so frustrated with Tracfone over the years. Hours and hours talking to customer service and each time they transfer me to a "higher up" I get hung up on because their system is broken. I mean, literally each time. But yeah, with Verizon its gotten worse for sure.
Click to expand...
Click to collapse
That sucks. I would have figured that Verizon would only have one whitelist for all the MVNOs. Like my Pixel 7 Pro activated on US Mobile because despite being an unlocked model, it has mmWave, so Verizon added support right away while the unlocked Pixel 7s aren't supported and nobody knows when they will be.
The whole whitelist thing just irritates me period though. If my phone doesn't work, that's my problem, but don't take away the option for me to even try it.
This is very interesting, I have a Vodafone eSIM and a pSIM (2 different numbers, one for work and personal), I got a keepgo esim but I can't get both eSIMs activated at the same time, though. It says: Only one downloaded SIM can be active at a time. @EtherealRemnant What firmware are you using? 031?
emontes said:
This is very interesting, I have a Vodafone eSIM and a pSIM (2 different numbers, one for work and personal), I got a keepgo esim but I can't get both eSIMs activated at the same time, though. It says: Only one downloaded SIM can be active at a time. @EtherealRemnant What firmware are you using? 031?
Click to expand...
Click to collapse
Yes, 031.
I wonder if it's region specific?
EtherealRemnant said:
Yes, 031.
I wonder if it's region specific?
Click to expand...
Click to collapse
Maybe, yes. I can get the psim and any esim at the same time but 2 esims don't work, unfortunately.
emontes said:
Maybe, yes. I can get the psim and any esim at the same time but 2 esims don't work, unfortunately.
Click to expand...
Click to collapse
That sucks. Hopefully they roll it out everywhere.
EtherealRemnant said:
That sucks. Hopefully they roll it out everywhere.
Click to expand...
Click to collapse
Yep, I will try to ask Google One support to check why it doesnt work.
Interesting, just found this:
Does Google Pixel 7 and Pixel 7 Pro support dual eSIM? Find Now!
Google Pixel 7 and 7 Pro are expected to receive updates for dual eSIM support by 2023. Here is everything you need to know about it.
www.ytechb.com
Linked the wrong article, that's the one saying it's not to be launched until 2023, all speculation anyway but might also be non compatible for now in some places.
On a chat with Google, will update this post as soon as I know more.
emontes said:
Interesting, just found this:
Does Google Pixel 7 and Pixel 7 Pro support dual eSIM? Find Now!
Google Pixel 7 and 7 Pro are expected to receive updates for dual eSIM support by 2023. Here is everything you need to know about it.
www.ytechb.com
Linked the wrong article, that's the one saying it's not to be launched until 2023, all speculation anyway but might also be non compatible for now in some places.
On a chat with Google, will update this post as soon as I know more.
Click to expand...
Click to collapse
Man I hope it doesn't stop working. I'll be so upset lol.