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[Q] Unlocking Droid Charge to work on T-Mobile's Network

Greetings folks,
I apologize for posting this in this forum especially if a question has already been answered similar to what I'm asking but I can't seem to find a solution specifically to the problem that I am facing so I come to you all for help.
I have this brand new SCH-i510 Droid Charge by Verizon. I would like to use the phone but on T-Mobile's network and this phone does have a slot where a SIM card is installed. However when I try to put my working T-Mobile's SIM card (the one that they've issued me) into the Droid Charge phone, of course the phone will say that the SIM card is from an unknown source. Now keep in mind that since the phone is brand new, this phone want's me to initially set the phone up which means going through the setup of the SIM card, which is the first thing. So I can't. Now if I had a SIM card just laying around the house from Verizon, at least it would get me past this screen, but out of all the junk that I have horded over the years, I can't find one from Verizon.
I have, on the other hand, played with some ROM's to where I had to use the ODIN program and have successfully gotten myself past this screen without the use of the SIM card but I can not remember how in the hell I did it.
Is there any way that I can basically use ODIN to unlock this phone to where I can use it on T-Mobile's network and at the same time get it rooted as well??
I've had this phone for two months and the only thing that I've been able to use it for is to show off to my friends that I have one but put it away before any of them ask to play with it only to find out that it's still unusable?
Any assistance would be greatly appreciated!! I mean A LOT!!!
Sincerely,
Leonard Peacock

get a prepaid verizon sim, why would you use it on tmo anyway verizons 4g blows it out of the water !!

This phone will never work on T-Mobile's network. This phone is CDMA. T-Mobile is GSM. A CDMA phone will never be able to connect to a GSM network. The SIM in this phone is for LTE, not GSM.

The LTE radio in the Charge uses the SIM, and AFAIK, the LTE radio doesn't use the same frequency as any of T-Mobile's bands.

Please be a troll...I just laughed while reading this.
Sent from my SCH-I510 using xda premium

Ain't gonna happen
The Droid Charge/SCH-i510 uses CDMA for everything EXCEPT 4G. The SIM card is ONLY for 4G data connectivity. You can still use the phone with Wifi on no network. If you can't get past the login screen, I suggest flashing a new ROM (like Team Black Hat's GB2.3.6 rooted/deodexed/debloated) with Odin. If you can get an unlock code for the phone, you may be able to use it on Sprint's network. Verizon may give you an unlock code if you're a current and loyal customer. Otherwise, there are various semi-reliable Googleable ways to unlock it (sometimes requiring payment to sketchy 3rd party companies).

Some bad news
Sorry, but it's not possible... The sim card is only for LTE, and the phone contains no GSM ratio, thus can't be used on T-Mobile's network, unless tmobile decides to use LTE on the same bands as Verizon, and switch their network over to CDMA, also, you would have to flash the phone and unlock it.

Jayjaymac said:
Sorry, but it's not possible... The sim card is only for LTE, and the phone contains no GSM ratio, thus can't be used on T-Mobile's network, unless tmobile decides to use LTE on the same bands as Verizon, and switch their network over to CDMA, also, you would have to flash the phone and unlock it.
Click to expand...
Click to collapse
Way to drag up an old thread and give the same answer that was already given

Jayjaymac said:
Sorry, but it's not possible... The sim card is only for LTE, and the phone contains no GSM ratio, thus can't be used on T-Mobile's network, unless tmobile decides to use LTE on the same bands as Verizon, and switch their network over to CDMA, also, you would have to flash the phone and unlock it.
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Ok ,can Voice work on any other networks other than Verizon,can the CDMA VIA chipset be reprogramed to work for Voice rather than data.Any program to access the VIA chipset as QPST does not help here(Qualcom).

imagecolour said:
Ok ,can Voice work on any other networks other than Verizon,can the CDMA VIA chipset be reprogramed to work for Voice rather than data.Any program to access the VIA chipset as QPST does not help here(Qualcom).
Click to expand...
Click to collapse
All phone functions run off of the SIM card. Unless you figure out how to unlink the two radios somehow, the Charge is VZW only as far as a Phone goes.

What they are saying can be challenged, remember the blackberry storm, that phone is on verizon and ive seen it operate on verizon at&t and straight talk, so its possible. Google sim-unlock and search for the unlock code but its expensive. By the way the droid 2 global is verizon cdma but its also cdma.

doe101 said:
What they are saying can be challenged, remember the blackberry storm, that phone is on verizon and ive seen it operate on verizon at&t and straight talk, so its possible. Google sim-unlock and search for the unlock code but its expensive. By the way the droid 2 global is verizon cdma but its also cdma.
Click to expand...
Click to collapse
The bb storm and Droid 2 global were "world" phones. This one is not. It contains no edge, umts, hspa, or hspa+ radios or a sim card slot for such radios and therefore cannot operate on t-mobile's network.
Sent from my handheld Linux computer using electromagnetic radiation.

Heres an idea; instead of making things hard on yourself by trying to do the impossible; sell your charge and buy a tmobile phone.

+1
Sent from my SCH-I510 using XDA

doe101 said:
What they are saying can be challenged, remember the blackberry storm, that phone is on verizon and ive seen it operate on verizon at&t and straight talk, so its possible. Google sim-unlock and search for the unlock code but its expensive. By the way the droid 2 global is verizon cdma but its also cdma.
Click to expand...
Click to collapse
Hmmmm, posting on a thread that's been inactive for two months? Looks like someone's trying to get their post count to 10

If you have a contract phone with verizon for at least 30 days they will give you an unlock code
Sent from my LG-V909 using XDA

Even if they would, it will never work on T-Mobile or at&t. Like everyone else has said, this phone doesn't contain the proper hardware to connect to their networks. If you look elsewhere on this board, people have been unsuccessful even getting it to connect to other CDMA networks.
Sent from my SCH-I510 using Tapatalk 2

It does not have a slim slot, it has a VERIZON 4G slim slot. Verizon, verizon, Verizon,
Again, Verizon. They won't even activate it on verizon prepaid, I tried.
Again, Verizon only!
Sent from my vivow using xda premium

motorola bionic 4g verzion can work on t-mobile
brd912 said:
It does not have a slim slot, it has a VERIZON 4G slim slot. Verizon, verizon, Verizon,
Again, Verizon. They won't even activate it on verizon prepaid, I tried.
Again, Verizon only!
Sent from my vivow using xda premium
Click to expand...
Click to collapse
why not and why can?

Signal Bars But No Connection

Hey folks, i've been looking forward to getting on this phone for awhile now, and I'm glad we have the kind of community we do. I'll get to my problem right away and then give the background.
I will often have two or three signal bars, but be unable to send texts, make calls, or use data. When this happens, the signal bars and the 4g icon are white, not blue.
I had a windows phone 7 prior to this and had the same trouble, and managed to get them to send me this phone as a warranty replacement. When I continued to have trouble, I got a new Sim card too. I am still having trouble.
Many of my friends live in the area and use at&t and have no trouble, including one friend with an atrix2. Any thoughts, folks?
Sent from my MB865 using Tapatalk 2

Silas0220 said:
Hey folks, i've been looking forward to getting on this phone for awhile now, and I'm glad we have the kind of community we do. I'll get to my problem right away and then give the background.
I will often have two or three signal bars, but be unable to send texts, make calls, or use data. When this happens, the signal bars and the 4g icon are white, not blue.
I had a windows phone 7 prior to this and had the same trouble, and managed to get them to send me this phone as a warranty replacement. When I continued to have trouble, I got a new Sim card too. I am still having trouble.
Many of my friends live in the area and use at&t and have no trouble, including one friend with an atrix2. Any thoughts, folks?
Sent from my MB865 using Tapatalk 2
Click to expand...
Click to collapse
I think u have the data 4g off
Sent from my MB865 using xda premium

The white signal bars indicate that the device is not synced to Google's servers, when blue they are synced.
Make sure the "enable data" box is ticked in: settings>battery and data manager>data delivery
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Also, make sure the "data saver" box is left unticked in settings.
Sent from my MB865 using xda's premium carrier pigeon service

Thanks guys, data is definitely enabled and data saver definitely is not. This is an intermittent problem, I often have a perfectly fine connection. And I often do not, lol.
Sent from my MB865 using Tapatalk 2

Silas0220 said:
Hey folks, i've been looking forward to getting on this phone for awhile now, and I'm glad we have the kind of community we do. I'll get to my problem right away and then give the background.
I will often have two or three signal bars, but be unable to send texts, make calls, or use data. When this happens, the signal bars and the 4g icon are white, not blue.
I had a windows phone 7 prior to this and had the same trouble, and managed to get them to send me this phone as a warranty replacement. When I continued to have trouble, I got a new Sim card too. I am still having trouble.
Many of my friends live in the area and use at&t and have no trouble, including one friend with an atrix2. Any thoughts, folks?
Sent from my MB865 using Tapatalk 2
Click to expand...
Click to collapse
i recently had a similar issue. after factory resets and fxz, still had the problem. so after a good hour of useless att tech support they decided it wasnt on their end, that it was a hardware issue, and shipped me out another phone.

How long ago was the SIM card replaced? Even if it was rather recent, that's a possibility still. SIMs do go bad, they do have a lifespan, and can still be the cause. You might try getting a new one, that's faster (obviously) than waiting on a warrantied phone replacement. I've had mine changed three or four times over the course of a year, but I also swap SIMs and that degrades the contact points of the card. AT&T is pretty darn good about being willing to give you a new SIM.
Sent from my MB865 using xda's premium carrier pigeon service

Apex_Strider said:
How long ago was the SIM card replaced? Even if it was rather recent, that's a possibility still. SIMs do go bad, they do have a lifespan, and can still be the cause. You might try getting a new one, that's faster (obviously) than waiting on a warrantied phone replacement. I've had mine changed three or four times over the course of a year, but I also swap SIMs and that degrades the contact points of the card. AT&T is pretty darn good about being willing to give you a new SIM.
Sent from my MB865 using xda's premium carrier pigeon service
Click to expand...
Click to collapse
I'm pretty sure they'll toss you the first 3 free, then its $20 every time you need one after that for the life of the 2 year contract.
---------- Post added at 03:54 AM ---------- Previous post was at 03:51 AM ----------
Apex_Strider said:
How long ago was the SIM card replaced? Even if it was rather recent, that's a possibility still. SIMs do go bad, they do have a lifespan, and can still be the cause. You might try getting a new one, that's faster (obviously) than waiting on a warrantied phone replacement. I've had mine changed three or four times over the course of a year, but I also swap SIMs and that degrades the contact points of the card. AT&T is pretty darn good about being willing to give you a new SIM.
Sent from my MB865 using xda's premium carrier pigeon service
Click to expand...
Click to collapse
I remember part of my problem was the Sims SMSC #, but I got that from att with ease

Its a long shot, but I've seen it often. Have them check to make sure you are set to correct market in att's system.
Sent from my MB865 using xda app-developers app

The SIM card change was only a few days ago. I'm almost certain it can't be hardware related. I mean, this issue has gone on through two completely different phones (Focus Flash and Atrix 2) from two different manufacturers (Samsung and Moto) with two different operating systems (Windows Phone 7 and Android). Not to mention the new SIM card.
Heck, the only things left that are the same are my phone number and my AT&T Address Book. I think...

Silas0220 said:
The SIM card change was only a few days ago. I'm almost certain it can't be hardware related. I mean, this issue has gone on through two completely different phones (Focus Flash and Atrix 2) from two different manufacturers (Samsung and Moto) with two different operating systems (Windows Phone 7 and Android). Not to mention the new SIM card.
Heck, the only things left that are the same are my phone number and my AT&T Address Book. I think...
Click to expand...
Click to collapse
Have you considered moving somewhere close enough to an AT&T cell tower where you could throw a rock at it and hit it? :silly:

That sounds like an excellent idea! I'll work on that .

Problemes with sim card in google nexus s (Help)

Hello
I buy a google nexus s from usa and i living in Europe.
My nexus s info:
Model: GT-i9020a
Fcc ID: a3lgti9020a
Android version : 2.3.6
And my problems is for sim card, i put in sim card, but not working, and this message shown : No sim card emergency calls only.
Please help me, i need more your help.
Thank

kingbo0y said:
Hello
I buy a google nexus s from usa and i living in Europe.
My nexus s info:
Model: GT-i9020a
Fcc ID: a3lgti9020a
Android version : 2.3.6
And my problems is for sim card, i put in sim card, but not working, and this message shown : No sim card emergency calls only.
Please help me, i need more your help.
Thank
Click to expand...
Click to collapse
Do you have a PIN SIM lock on your card ? I had the issue when I put my cousins SIM card in my phone and couldn't unlock it (didn't get the PIN popup at start up). I've put it back in his phone and disabled the SIM lock there and put it back in my phone. After that, the network was found and I got the option in Security to set a SIM lock back (it wasn't there when the card was locked).

thirdsethanc
madd0g said:
Do you have a PIN SIM lock on your card ? I had the issue when I put my cousins SIM card in my phone and couldn't unlock it (didn't get the PIN popup at start up). I've put it back in his phone and disabled the SIM lock there and put it back in my phone. After that, the network was found and I got the option in Security to set a SIM lock back (it wasn't there when the card was locked).
Click to expand...
Click to collapse
Hello mr thank you for comment.
No, I do not have this problem, my problem is my sim card is not connect with my phone, i put im my sim card and i has not noticed any change as if it had not been, i can not see the list of numbers you have stored in sim card.
I attached a picture of the message that appears on the phone, hoped the fix this problems.
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Isn't i9020a the at&t model?(correct me if I'm wrong I don't stay in the US). I believe you want the international gsm version i9020t to use outside of the states.
Sent from my Nexus S using Tapatalk 2

t3ej4y said:
Isn't i9020a the at&t model?(correct me if I'm wrong I don't stay in the US). I believe you want the international gsm version i9020t to use outside of the states.
Sent from my Nexus S using Tapatalk 2
Click to expand...
Click to collapse
Hmm i dont no, my phone is used, i have not bought this new phone i do not know how to act :S
I do not know what is Tapatalk 2, plzz tell me a bit about it, and what I can do with it.
Thnak

did you insert the sim the right way? it shouldn't show no sim card if it can read the sim even on the wrong/nonsupported network.
Sent from my Nexus S using xda premium

[email protected] said:
did you insert the sim the right way? it shouldn't show no sim card if it can read the sim even on the wrong/nonsupported network.
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Yes I put good sim card and shown the message screen,i joining and this picture of my screen , hoped to understand my problem.

check if any of sim pins is bended

@lostman.it- it that you say was the problem.
Thank you all for comment, bye

This happened to me once before and it was because I inserted the sim the wrong way. There's only one way to insert the sim following the sim symbol near the slot. Worth a try to double check.
Sent from my Nexus S using xda premium

This may sound silly, but make sure you have the sim inserted correctly, i.e. correct orientation, seated well, etc.
Also, did you adjust the APN settings? And as was mentioned before, make sure your local network(s) support the same bands the i9020a does.
Btw, thumbs up if you forgot what GB looks like lol.
Sent from my Nexus S using Tapatalk 2

EleventhHour2139 said:
This may sound silly, but make sure you have the sim inserted correctly, i.e. correct orientation, seated well, etc.
Also, did you adjust the APN settings? And as was mentioned before, make sure your local network(s) support the same bands the i9020a does.
Btw, thumbs up if you forgot what GB looks like lol.
Sent from my Nexus S using Tapatalk 2
Click to expand...
Click to collapse
I sim card I put better, but the problem stay where placed tiles sim card it was broken and I have not noticed this problem.

I believe the version gt-i9023 is unlocked to work worldwide, I think you'll need to unlock your nexus s to work in your country.

geekBR said:
I believe the version gt-i9023 is unlocked to work worldwide, I think you'll need to unlock your nexus s to work in your country.
Click to expand...
Click to collapse
All Nexus phones are unlocked and thats it, no other way to lock the user to a certain network.
Sent from my Nexus S using Tapatalk 2

Hi!
I also bought a second hand Nexus S and had the same issue!
I noticed that sim reader was damaged! :banghead:
I have to put a little paper piece to force sim reading!
After 1 year of usage, no more problems!

Babyrasta said:
Hi!
I also bought a second hand Nexus S and had the same issue!
I noticed that sim reader was damaged! :banghead:
I have to put a little paper piece to force sim reading!
After 1 year of usage, no more problems!
Click to expand...
Click to collapse
Or you could try via this website to obtain new part if faulty
http://sparepart.dk/en/samsung-1710/samsung-google-nexus-s-gt-i9020-100245/spare-parts-100246/
Hope this helps...!

Carrier Provisioning

Crowd helping with carrier VPN, Cellular settings, and Network provisioning.
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Sent from my PH-1 using Tapatalk

Dial *#*#4636#*#* to display information about phone.
Looks like AT&T sim from my Nexus 5X might get me on WiFi calling. Can anyone confirm?
Sent from my PH-1 using Tapatalk

My setup looks the same (sim previously in a pixel) but I think it's lying to us. My phone still drops to 3G during calls.

I wonder if the IMEI on your AT&T account was changed to a device that supports wifi calling/advanced LTE if they would both work?

The SIM in Essential is the LG Nexus 5X IEMI for sure

I'm showing the same with a sim from an S7 Edge. However, WiFi calling doesn't seem to be working. On my S7 I was able to make WiFi calls with my cellular antenna turned off, I can't do the same with my PH-1.

On Sprint, I needed to get a new SIM as my Nexus 6P SIM didn't work, nor did my U11 but that might be due to other reasons. (It sorta worked, but didn't like it).
Went to a store that had them in stock, threw it in, and Boom! LTE+ and crystal clear phone calls. (The earpiece really is good and loud, almost too loud).
I couldn't care less for WiFi Calling since my WiFi is much worse than Sprint LTE... Surprise surprise.

No service on voice on sprint network
My phone connected fine for four days to voice and data now all I have is data no voice it says voice out of service I can't make or receive calls at all only data I when to the Sprint store today and was there for 2hrs and still no voice only data this phone is 700 bucks and all I have is data smh essential support is no help I been begging for a full refund for 6 days now

IM0001 said:
On Sprint, I needed to get a new SIM as my Nexus 6P SIM didn't work, nor did my U11 but that might be due to other reasons. (It sorta worked, but didn't like it).
Went to a store that had them in stock, threw it in, and Boom! LTE+ and crystal clear phone calls. (The earpiece really is good and loud, almost too loud).
I couldn't care less for WiFi Calling since my WiFi is much worse than Sprint LTE... Surprise surprise.
Click to expand...
Click to collapse
My HTC 10 sim wouldn't work either. Sprint locks certain Sims to certain phone groups. Anyone with an unlocked ph1 on Sprint will most likely have to go get a new Sim and will most likely have to factory reset phone after activation to get it all working.

tmac7728 said:
My phone connected fine for four days to voice and data now all I have is data no voice it says voice out of service I can't make or receive calls at all only data I when to the Sprint store today and was there for 2hrs and still no voice only data this phone is 700 bucks and all I have is data smh essential support is no help I been begging for a full refund for 6 days now
Click to expand...
Click to collapse
Call local sprint stores or sprint support themselves and get a new Sim. It's not the phone's fault as mine did this when I used the sim from my U11 which did exactly the same thing you're describing.

They sent me a brand new SIM card for the phone also I was at the sprint tech store where they tried another sim also so yes it is the phone

tmac7728 said:
They sent me a brand new SIM card for the phone also I was at the sprint tech store where they tried another sim also so yes it is the phone
Click to expand...
Click to collapse
Did you try a factory reset after the new SIM?

Took a shot at having ATT try provisioning with Essential IMEI instead of LG Nexus 5X. Network not recognizing PH-1 IMEI. It only provisions UMTS, no LTE. No data network. On chat support for hours.
Update:
As reported on forums, AT&T does not yet recognize this phone's IMEI, and when force registering to network, and reading the serial number, it forces UMTS with no data service. Had to pull SIM back in Nexus 5X to reregister and provision LTE with Nexus IMEI. Returned SIM to PH-1 and now have my data back, as well the s#!+ cell signal I had since day 1.

Why do people even bother provisioning with AT&T. Everytime I interact with them, they have managed to make my problem worse.
If you have a properly provisioned LTE sim from a prior phone, just pop it into the essential and do not call ATT.

APN Business.....stuck...return label in hand.
Got my PH1 yesterday and really do like it. Really struggling with APN settings. I have Cellcom (Wisconsin based using Verizon Network), I put in my sim and change network type to global(I’ve tried most of the other options) I can go into Edit Access Point and modify the majority of the info except APN Type...needing to add mms to the “default,dun,supl,mms” or course that is grayed out. Which results in texts going thru but mms photos and group messages sit and spin until erroring out. Any ideas?

No option to add a new apn. Can only reset to default.

Bboldajr said:
No option to add a new apn. Can only reset to default.
Click to expand...
Click to collapse
There a little plus button on the top of the APN screen. You can definitely add one.

mallman said:
There a little plus button on the top of the APN screen. You can definitely add one.
Click to expand...
Click to collapse
No, you definitely can't. Not if your phone isn't working completely on Verizon like mine also. No plus sign, and about half the APN settings are not changeable. I was able to change one setting and got mms working.
Sent from my PH-1 using Tapatalk

dpackerz said:
No, you definitely can't. Not if your phone isn't working completely on Verizon like mine also. No plus sign, and about half the APN settings are not changeable. I was able to change one setting and got mms working.
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
I know this is an old post but if you have a Verizon sim, even if not active, you should be able to add a new apn. Then after saving pop your cellcom sim in.
Sent from my iPhone using Tapatalk

Using 8.1 Official and on Verizon. I notice APN bearer as a double comma after HSPAR. I have seen some parsing software consider a double comma as an end of string null. I wonder if the last two entries are being seen by the phone? HSDPA and HSUPA

unlocked US version doesn't get 5G on ATT

I discovered this and checked at ATT store. Quite a few people complained they done have 5G on unlocked. Anyone managed to get it?

I do know there is an app called Samsung band selection... You can use that and try to force the phone to lock on to the 5g bands

I am using the unlocked note 20 ultra on ATT and I get 5g. I did call ATT and gave them my IMEI number.
Sent from my SM-N986U1 using Tapatalk

ekerbuddyeker said:
I discovered this and checked at ATT store. Quite a few people complained they done have 5G on unlocked. Anyone managed to get it?
Click to expand...
Click to collapse
Any chance you need a new SIM card to get 5G? T-Mobile didn't require new SIM cards, but Sprint did.

GDHAMTON7 said:
I do know there is an app called Samsung band selection... You can use that and try to force the phone to lock on to the 5g bands
Click to expand...
Click to collapse
In play store?

ekerbuddyeker said:
In play store?
Click to expand...
Click to collapse
Yes
Sent from my SM-N986U1 using Tapatalk

There were a couple of us that addressed this in another thread. At&t is not provisioning properly. I used included sim, had to call for them to provision. You also have to be on the right plan. This was verified by many of us and an At&t employee that was in the thread. My device Apn was just showing Nxtgenphone, after I called and the agent said "nope, your device has not been provisioned correct" once i rebooted Apn was changed to Enhancedphone
Sent from my SM-N986U using Tapatalk
View attachment 5088637

butchieboy said:
There were a couple of us that addressed this in another thread. At&t is not provisioning properly. I used included sim, had to call for them to provision. You also have to be on the right plan. This was verified by many of us and an At&t employee that was in the thread. My device Apn was just showing Nxtgenphone, after I called and the agent said "nope, your device has not been provisioned correct" once i rebooted Apn was changed to Enhancedphone
Click to expand...
Click to collapse
Yes this was my experience

butchieboy said:
There were a couple of us that addressed this in another thread. At&t is not provisioning properly. I used included sim, had to call for them to provision. You also have to be on the right plan. This was verified by many of us and an At&t employee that was in the thread. My device Apn was just showing Nxtgenphone, after I called and the agent said "nope, your device has not been provisioned correct" once i rebooted Apn was changed to Enhancedphone
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View attachment 5088637
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Curious on what speeds you are getting. I'm currently not in a 5g zone...
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butchieboy said:
There were a couple of us that addressed this in another thread. At&t is not provisioning properly. I used included sim, had to call for them to provision. You also have to be on the right plan. This was verified by many of us and an At&t employee that was in the thread. My device Apn was just showing Nxtgenphone, after I called and the agent said "nope, your device has not been provisioned correct" once i rebooted Apn was changed to Enhancedphone
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View attachment 5088637
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What were your APN settings?

Here you go
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The last 2 on the second pic need to be there. Before At&t provisioned properly, I was unable to add or change APN. Once they did I could add a 2nd APN and it would actually save.
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GDHAMTON7 said:
Curious on what speeds you are getting. I'm currently not in a 5g zone...
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This what I got.View attachment 5088835
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is there a phone number for ATT I can call? I used the setting on a friends att phone and he has 5G all the time. It didn't work for me. I switched to the 5G service last week but still don't get 5G.

butchieboy said:
This what I got.View attachment 5088835
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That seems way slower than the sh!t they were advertising.. I get about that speed on Verizon without 5G activated..

Yeah its kinda spotty in my city
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T-mobile 5G really isn't any faster than 4GLTE. But I still leave 5G turned on, because I need all the Geez I can get.

rifleman56 said:
is there a phone number for ATT I can call? I used the setting on a friends att phone and he has 5G all the time. It didn't work for me. I switched to the 5G service last week but still don't get 5G.
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Call customer care elite. They will need to provision your phone. And if you are not on Unlimited elite package you will have to upgrade. At&t way to get more money. But if you don't do it you don't get 5G. The apn setting will change from Nextgenphone to Enhancedphone. If your Apn doesn't say that, your not getting 5G
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---------- Post added at 03:05 AM ---------- Previous post was at 03:05 AM ----------
Mr. Orange 645 said:
T-mobile 5G really isn't any faster than 4GLTE. But I still leave 5G turned on, because I need all the Geez I can get.
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[emoji1787][emoji23]
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butchieboy said:
Call customer care elite. They will need to provision your phone. And if you are not on Unlimited elite package you will have to upgrade. At&t way to get more money. But if you don't do it you don't get 5G. The apn setting will change from Nextgenphone to Enhancedphone. If your Apn doesn't say that, your not getting 5G
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---------- Post added at 03:05 AM ---------- Previous post was at 03:05 AM ----------
[emoji1787][emoji23]
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Thanks, I'll call

butchieboy said:
Call customer care elite. They will need to provision your phone. And if you are not on Unlimited elite package you will have to upgrade. At&t way to get more money. But if you don't do it you don't get 5G. The apn setting will change from Nextgenphone to Enhancedphone. If your Apn doesn't say that, your not getting 5G
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Click to collapse
Which is complete bullsh!t, because it's basically false advertisement. I've attached their plan selection screen, with relevant areas highlighted.
I'm no stranger to their crap data speeds. On my Note 9 I never got download speeds faster than around 1.8 MB, no matter where i was or what signal I had. I've called several times asking if i am being throttled, reset network status, reprovisioned SIMs, nothing helps.
Fast forward to getting my N20U. New 5G phone, new SIM. Same crap speeds. In fact, half the time my upload is faster than download.
Now, I was on the unlimited starter plan (which again says it has 5G), when i asked about the rep in the store they told me i had to go to elite to get 5G. Why, they all say 5G??? The sales rep can't give me a better answer than 'That's just what i'm told.'
So, I think, well maybe they prioritize data based on your plan. If that's the case, updating from starter to extra should at least improve my speeds, right? Nope. Same, capped at around 1.8
I call Tier 2 tech support and they lady was telling me what towers i was connected to, where i was supposed to get 5G, the difference between 5G, 5GE, and 5G+. It's all crap. She said she was sending a ticket to the next level of support and i should get a text in a few days. That was a week ago, nothing.
My phone only came with the NXTGENPHONE apn. I added and switched to the ENHANCEDPHONE apn several days ago, and the speeds are slightly better (sometimes I get 2.5) Poggers...I guess.
I've tried Cellmapper, Band selector apps, nothing helps (although in fairness I may not be using those correctly). But if it takes someone like me (who constantly roots / flashes) to go through all this to get 5G, then ATT is worse off than i thought.
I'll switch to Elite for few days to see what happens, unless any others have any advice to offer.