Charging issue w/ Galaxy A20 - Samsung Galaxy A20 Guides, News, & Discussion

In the past week, this phone has stopped enabling "fast charge" and now, it takes all day (literally) to charge the phone. Also, battery draining is quite rapid (IMO). I've had the phone 2 months now and it's starting to have other issues as well. I have a question.... is it possible that a minor crack in the screen would have anything to do with the charging issues? BTW, the crack developed within 10 days of purchase. I did not drop the phone but perhaps, may have sat on it while in back pocket, but I question this for it's "supposed" the have Gorilla glass3 and I would think it would be more resistant to cracking in such a manner? Anyway, looking for answer, mostly, to charging issue. THANX Rick

69Rixter said:
In the past week, this phone has stopped enabling "fast charge" and now, it takes all day (literally) to charge the phone. Also, battery draining is quite rapid (IMO). I've had the phone 2 months now and it's starting to have other issues as well. I have a question.... is it possible that a minor crack in the screen would have anything to do with the charging issues? BTW, the crack developed within 10 days of purchase. I did not drop the phone but perhaps, may have sat on it while in back pocket, but I question this for it's "supposed" the have Gorilla glass3 and I would think it would be more resistant to cracking in such a manner? Anyway, looking for answer, mostly, to charging issue. THANX Rick
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Take it back to the store

69Rixter said:
In the past week, this phone has stopped enabling "fast charge" and now, it takes all day (literally) to charge the phone. Also, battery draining is quite rapid (IMO). I've had the phone 2 months now and it's starting to have other issues as well. I have a question.... is it possible that a minor crack in the screen would have anything to do with the charging issues? BTW, the crack developed within 10 days of purchase. I did not drop the phone but perhaps, may have sat on it while in back pocket, but I question this for it's "supposed" the have Gorilla glass3 and I would think it would be more resistant to cracking in such a manner? Anyway, looking for answer, mostly, to charging issue. THANX Rick
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If you put your whole body weight on the phone while bending it (that is, having it in your back pocket while sitting), why are you surprised that it cracked? Sturdy doesn't mean indestructible. And you were asking about custom roms for that phone so if you did something wrong in that regard it wouldn't be surprising if you had problems. Return it for a new one, if they will even take it back. They cover defects not abuse so don't be shocked if they tell you that its your problem.

RE: pwilson33(why does that sound familiar?)
I guess your not aware of durability of Gorilla glass 3, as touted by the manufacturer. But, I'll do some more "checking" and ask them(Gorilla Glass). Funny thing, the phone started charging, in reasonable time frame, albeit without "fast charge". Leads me to believe it's the charger(?). That too, I'll check out with a dealer. I was asking about a ROM. Haven't employed one as yet. Going to inquire at Samsung if it would be alright to revert to Android 9 so that I can continue to use the FM receiver. Strange...but had no problems until a few weeks after "upgrading" to Android 10

69Rixter said:
RE: pwilson33(why does that sound familiar?)
I guess your not aware of durability of Gorilla glass 3, as touted by the manufacturer. But, I'll do some more "checking" and ask them(Gorilla Glass). Funny thing, the phone started charging, in reasonable time frame, albeit without "fast charge". Leads me to believe it's the charger(?). That too, I'll check out with a dealer. I was asking about a ROM. Haven't employed one as yet. Going to inquire at Samsung if it would be alright to revert to Android 9 so that I can continue to use the FM receiver. Strange...but had no problems until a few weeks after "upgrading" to Android 10
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You can't go back to Android 9

69Rixter said:
RE: pwilson33(why does that sound familiar?)
I guess your not aware of durability of Gorilla glass 3, as touted by the manufacturer. But, I'll do some more "checking" and ask them(Gorilla Glass). Funny thing, the phone started charging, in reasonable time frame, albeit without "fast charge". Leads me to believe it's the charger(?). That too, I'll check out with a dealer. I was asking about a ROM. Haven't employed one as yet. Going to inquire at Samsung if it would be alright to revert to Android 9 so that I can continue to use the FM receiver. Strange...but had no problems until a few weeks after "upgrading" to Android 10
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Guess you're not familiar with things breaking if you put too much stress on them. You can't go back to 9 unless you root the phone and load a custom ROM which voids the warranty, so you're then out of luck for a warranty replacement for the phone you broke.
Personally I'd not trust a battery that had been bent enough to crack the phone. But you obviously know everything, so have fun.

RE: physwizz
Thanx for replying. Damn, did not know that.(" You can't go back to Android 9") Well, gonna have to figure out some other way(?) Hopefully, there is an app out there I haven't discovered.

Re: pwilson33
Funny, when I took the phone to the dealer, they checked out the battery and said it was "in fine working order" (???). Kinda blows your comment right outta the water, huh? No, I don't know everything, but is apparent that neither do you!!! Keep your snide comments to yourself.

69Rixter said:
RE: physwizz
Thanx for replying. Damn, did not know that.(" You can't go back to Android 9") Well, gonna have to figure out some other way(?) Hopefully, there is an app out there I haven't discovered.
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My fast charging works fine if I use the proper charger and a short lead.

Did you do a reset after updating? Lots of issues the pop up after an update are due to leftover data messing with things.
Move your files off and give that baby a factory reset real quick.

69Rixter said:
Re: pwilson33
Funny, when I took the phone to the dealer, they checked out the battery and said it was "in fine working order" (???). Kinda blows your comment right outta the water, huh? No, I don't know everything, but is apparent that neither do you!!! Keep your snide comments to yourself.
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I didn't say it wasn't ok did I? I said I wouldn't trust it and I wouldn't. Like said, if you bent it enough to crack the screen a LiOn battery could get the foil exposed and it would go up. Was there a word that was too hard for you?
And if you want to have a comment "blown out of the water", what about your junk regarding gorilla glass? Yea, I'm sure you have NEVER EVER heard of ANYONE BREAKING THEIR SCREEN BEFORE, RIGHT?
Want FM Radio on A10? Nextradio app in the play store. And before you moan about anything, your radio working has nothing to do with Android, but what the firmware allows from the vendor.

Charging Issue
Re: ninjainabag
I was just returning here to state that I'd just done what you suggested. Geez... DUH, why didn't I think of/do that sooner. Yes, now charging is working as supposed to. THANK YOU. How do I change the "header" to solved? Hope this can help someone else :good:

RE: pwilson33
If YOU want your comments "blown out of the water", keep making comments on subjects you don't know what your talking about. NextRadio does not work on android 10. Again, I did not say the radio didn't work...read again...I said I couldn't find an app that would access the FM chip. The apps I've investigated all use i-net access. And..."my junk regarding gorilla glass"...you've already proved you know know little to nothing about it. If you can't help out on a thread, which your unable to do, just stay off it.

69Rixter said:
RE: pwilson33
If YOU want your comments "blown out of the water", keep making comments on subjects you don't know what your talking about. NextRadio does not work on android 10. Again, I did not say the radio didn't work...read again...I said I couldn't find an app that would access the FM chip. The apps I've investigated all use i-net access. And..."my junk regarding gorilla glass"...you've already proved you know know little to nothing about it. If you can't help out on a thread, which your unable to do, just stay off it.
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Try again. NextRadio works fine on A10, and have it installed and working. Since you appear to have trouble reading, note the part about the firmware on the phone, and some vendors disabling it. If its disabled it doesn't work with any app. And spouting off about it being gorilla glass is supposed to mean what? Or are you seriously trying to say that NO ONE HAS EVER BROKEN THEIR PHONE SCREEN since gorilla glass came out? Because if they have I obviously know more about the possibility of it breaking than you do.
And I'm pretty confident that I've seen many broken phones of all types. Maybe you should get out more.

I've not found an app that can access the FM chipset. Next Radio is defunct now and doesn't work on And. 10. I'm going to mark this thread closed...as soon as I find the proper "tool" to do so.

69Rixter said:
I've not found an app that can access the FM chipset. Next Radio is defunct now and doesn't work on And. 10. I'm going to mark this thread closed...as soon as I find the proper "tool" to do so.
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Love how you ignore what you don't feel like answering. Can't wait for your follow up where you insult people and act like you're 9, because you don't have any rational responses.
NextRadio is not 'defunct', and received an update not too long ago. And again it works fine on A10. Did you not understand when you were told very, VERY simply (maybe not simply enough for you, though), that unless your provider ALLOWS that feature to be turned on, it won't work no matter what the app??
And can't you answer the simple question of whether or not you've ever heard of someone dropping their phone and breaking the (in your mind) ABSOLUTELY UNBREAKABLE gorilla glass, that you claim to know all about?

Related

Ideas on how to intentionally kill my Raphael, please!

Hey guys..
I have scratched the fluck nuggets out of my beautiful Raphael.
I have a one year warranty on the phone.
The following is worth the bad karma for me..., so please.. if you have only negative comments to make- please save it for someone who cares!!
I would like to kill/bomb/grenade my phone so that it appears completely toasted .. with little to no evidence it was damaged.
This probably means software .. since any physical damage will void the warranty.
I was thinking, restore the default SPL, flash the stock ROM back onto it, and then try to re-flash the stock ROM but pull out the battery half way into it.
Will this kill my phone worthy enough for AT&T to replace it for me? Or do you think they repair it (not ideal).
P.S. I have searched, I guess I dont know what terms to use or no one has the balls to go through with my type of evil plan.
All Advice (except negative comments) appreciated!
thanks guys
The reason why prices rise
Thank you for the extraordinarily helpful advice! I'll try that. Thanks!!
For the third time, i have selflessly helped others in this forum quite a bit. IF you have a negative comment that does not help me, mumble it to yourself and giggle. Do not waste your valuable time posting it here. You will not change my mind.
Any friendly people who can actually help address the questions I have posed are welcome to respond.
I understand what I want to do is frequently frowned upon ... but at the same time, charging $.20 to send some kilobytes through the air isn't exactly a nice thing to do to your loyal customers.
P.S. If AT&T offered equipment warranty on this phone .. this would not be an issue.
They decided to screw their customers by not offering it, and so I will work the system.
ryaske said:
P.S. If AT&T offered equipment warranty on this phone .. this would not be an issue.
They decided to screw their customers by not offering it, and so I will work the system.
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Maybe your idea is the reason behind that
Maybe so but that is irrelevant to the questions I have asked.
Are the scratches deep enough for a fingernail to get caught on them? thats what they ask you over the phone when turning in a device for a warranty exchange. If so then warranty is void.
On to the fun part
You could try unplugging the battery halfway through a flash which will cause the device to start up in bootloader mode. From their its easy to just restart the flash and be on your way. If you go to an At&t Device Support Center, most of the guys their aren't trained to each device specifically, they're mainly trained to rule out physical damage and go from there.
So it wouldn't hurt to try that. Unplug battery during flash and see what they'll do. I'll be surprised if they flash a rom because i've turned in one device that was stuck on a white screen and they just handed me a replacement fairly quick.
Now, the next thing you could try i figured out accidently by trying to improve GPS reception on my Tilt. Actually scratch that, just found out it won't work on the Raphael. With my tilt i took a copper wire (taken from an old landline telephone) and plugged it into the antenna extender port on the back of the device.
This greatly improved my GPS reception, then i stuck it in the other port (phone antenna) and i got 5 bars, but when i took it out, i couldn't get any service. I think it fried the antenna.
I took that device into the At&t Device Support Center and the guy at the desk handed it to the Tech who just looked at it, handed it back to me asked me if i wanted to back anything up and gave me another device (refurbished)
One last thing. Although i turned in a flawless At&t (no scratches nothing) in for a 5th warranty exchange and they gave me the Raphael, it ended up having 2 deep scratches on the frame of the keyboard of the device. When i called in they told me since it was my 5th return its not under any warranty.
this is kinda a crappy question to ask, and it's the reason we pay such high amounts for our beloved phones. BUT.... just zap the sh!t outta it with a stungun simplest way I can think of. maybe microwave it for 5 or 10 seconds? nah.. that'd just start a fire. stungun.
I wonder what a few seconds in the microwave would do or near a moderately strong electro magnet would do.
thankfully my fingernail does not get caught in the scratches .. its just abrasion scratches, kind of like what sandpaper would do. I can barely see the scratches when the screen is on .. unless I'm thinking about it.
I will try to F up a flash today. Maybe even when changing the bootloader so that there is nothing there to "take" a new rom. If anything, this will serve as a test-case for those wonder what would happen if your electricty goes out the next time your flashing (prevent it: use a laptop!)
for those that have contributed something useful so far. I THANK YOU. This forum is for sharing information, not morals.
I will post back with the results of the suicide and warranty exchange so others can learn from it
ryaske said:
for those that have contributed something useful so far. I THANK YOU. This forum is for sharing information, not morals.
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Actually if you read the forum rules it clearly states:
9. Don't get us in trouble.
Don't post copyrighted materials or do other things that will obviously lead to legal trouble
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I'd have thought discussing insurance fraud is certainly pushing & bending that, if not breaking it completely.
Deliberately breaking your phone to claim under warranty or insurance is fraud. Please don’t drag our forums down to your level.
Live with it
Beeble said:
Actually if you read the forum rules it clearly states:
I'd have thought discussing insurance fraud is certainly pushing & bending that, if not breaking it completely.
Deliberately breaking your phone to claim under warranty or insurance is fraud. Please don’t drag our forums down to your level.
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Exactly. Maybe you could learn a lesson and invest more care in your next device. Mods should close this thread.
ok, well under that logic, fraud will also be damaging your own phone, even if by accident, and then getting a warranty replacement and mentioning you have done so on the forum.
So that means everyone that flashes their phone and F's it up, then gets it replaced is also "getting the forum in trouble" because it is also technically warranty fraud.
How exactly the forum is now "in trouble", I will never know. Its not like you gave me the idea to screw my phone. I simply asked for advice and experiences. How dare I use a forum that has always been a help to me, for getting information, similar experiences, and help. I dont know what I was thinking.
Go ahead and lock the thread.. you guys are all whiney nannies anyway. Save me the trouble of having to hear you guys.
P.S. You should get out in the real world where cut throat tactics happen every day. Its kill or be killed in corporate America. (I work for a very large company and I know that so intimately, I couldnt give you the details if I wanted to .... i would fear for my way of life.)
Good luck on your crusade to right all the wrongs in the world. I learned its not worth the effort .. Playing their own game is far more beneficial.
one more thing. the worst thing that could have happened is I get denied the warranty exchange. That is my own risk and I acknowledge I'm taking it.
How would my attempt at warranty exchange EVER "obviously lead to legal trouble", ESPECIALLY for the forum???
If you want to quote the rules, you should interpret them as they are written. No where does it say "have good morals" and "dont bring the forum down to your level". I'm pretty sure it does say
2. Be polite and respect your fellow xda-dev user.
There is no need for cursing, flaming, racism or personal attacks. There are a lot of different nationalities on this forum all with different cultures, this means that no matter what you're like, you'll have to adjust to people that are most definitely not like you. It will gain you a lot of respect if you help to keep the peace. It's disrespectful and therefore not permitted to create Alias Member names in an attempt to deceive others.
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and
10. Help others if you can.
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Further, my intentional doings and my reports of what happened could actually help someone who has done the same, but by other unintentional means.
I am, as always, in the spirit of the forum, here to help and be helped.
Stick it to the man!
FWIW, you could get an Invisible Shield that would make the scratches less noticable.
HAHA
Ok the deed is done. The hitman has collected. The eagle has landed
ryaske said:
HAHA
Ok the deed is done. The hitman has collected. The eagle has landed
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Since you've gone to such great lengths to explain how this enterprise is going to benefit the community, and how anybody judging you is such a whiner, how about you explain the details?
Yeah I wanted to help people, but all the **** I got made me rethink the whole posting on the forum thing. I figured spilling more information will only get more people to chime in with their nasty nanny comments..... so I wasn't going to.
BUT since you asked, and you specifically were not one of the nannies (or atl east one that kept quiet.. i thank you!)... I would be happy to share the details.
I thought I would be able to kill it through software .. but it turns out bricking a phone intentionally is NOT an easy thing to do.
1) Pulling the battery is not enough to stop the flash. It will continue just fine on USB power only! Therefore I dont know how bad batteries could cause problems with flashing...
2) Stopping the flash of a ROM by pulling battery and USB almost always (for me, 10 out of 10 times) just causes the bootloader to complain "bad data" when you reset the phone, or something to that effect. You can reflash easily every time, I guess unless you stop it at the PERFECT moment ( I wasn't able to)
3) Stopping the flash of a Bootloader is absolutely impossible. I tried maybe 15 times (switching between stock SPL and the 1.90 SPL), but each time it loaded up just fine....
4) So,now getting desperate (Like I wasn't already...) I went to further measures. The stock battery is 3.7v DC. I applied 5 volts AC to the battery connector first, very quickly as fast as I could touch leads to the battery pins. Each time.. nothing happened and the phone booted fine.
So I stepped it up to 7.5, then 10. applying 10 v AC on the 3rd time was the charm. The LED flash blinked once very quickly, and then the phone ceased to turn on. I was nervous doing this.. I didnt want anything to physically fry. It turned out very well, it didnt get hot at all, no smoke and no burning smell.
Then I went to an AT&T store and turned it in for a new one. The guys there told me this wasnt the first time the Fuze came back completely dead!!! Imagine that.....
If the software bricking worked easily .. I planned on trying to recover it as a test case .. but alas it was damn tough. Thats also why I didnt really give many details.
This just goes to show everyone flashing your phone is really, really safe. I would say- flying in an airplane safe. When it fails, it does so rarely, and spectacularly and catastrophically... enough for all the media to hear about it (everyone on the forum). I wouldn't be worried tho, stepping on to a plane is just fine and chances are very good (you can round those chances to "always") it will work fine.. even if it screws up during the process some how.
So, GO FLASH THAT NEW ROM!!
A sincere thanks for the forum for putting up with an opinion/viewpoint that the majority clearly and rightfully disagrees with.
All I can say is WOW - what a mean thing to do; torture your phone like that. You could also have tried waterboarding, because in America that is not considered torture.
ryaske said:
P.S. If AT&T offered equipment warranty on this phone .. this would not be an issue.
They decided to screw their customers by not offering it, and so I will work the system.
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I have a warranty for my Fuze via ATT

[Q] Bringing Charge in for service

SHORT STORY (can be omitted skip to questions):
Well I'm at the point of getting ready to take the charge in for service. It seems I have a termination problem on the main board. My phone shuts off randomly not ROM related but actual hardware (if i bump it it turns off). My battery and phone contacts are clean and making solid contact with each other as well. This brings me to my next observatory task of opening the phone. While I was open in the phone I noticed there was 4 cracks on my chrome rim (probably due to the 10ft drop to solid concrete, just a after thought). So there was no way to take it apart without fully destroying the rim. Which was upsetting because i was looking forward to seeing the beast and trying to solder it back together and\or look into a intuitive\ revolutionary (as apple would put it) way to fix the backlights brightness. Kinda all bummed out and stuff I tried to put the screws back and who would have thunk you had to shrink ray your hands so you could hold the screws. Well trying it with all fat chode like fingers I screw managed to slip from my grasp. It bounce on my hard floor a couple times, followed by that awkward silence where you know should have been a bounce and your still waiting to hear it, but nothing. O.0 So now I am missing a screw...
To the point questions\ concerns:
1. Can I bring this to tech support to ultimately get a refurb (huh), with out a screw? Or do I have to take my sammy Rogue (yea that "feature" phone) apart and steal one of it's screw and paint it black (there is a little difference in the screw probably will strip the phone).
2. Beside the obvious return to stock and PIT blah blah blah. Is there anything I need to do? Like trim my memory card b\c of the folders that say ROMS,KERNELS,MODs, etc... I don't plan on giving the card to them unless they ask for it.
3. I should probably mention, that the battery is starting to get so hot i cant hold it sometimes. and have to take it out and find some kind of heat sink to cool it. This has happened mainly when charging but has happened when idling and on stand by too.
4. should I call them or take it in? Which would prove better results in getting a refurbished or new phone? (either way I don't expect much from these sexist bastards that can't appreciate a good looking male, seems like you need to have some boobs and a nice ass to get new phones from VW)
5. chances in switching phones? I love the charge. (even though there aren't many roms\tweaks, the developers that have past through have been outstanding, even when some of them didn't have a charge) I don't love the fact I paid full released price and 2 weeks later it is $200 cheaper and they pretty much decided they don't love us (although GB and talk of ics is nice) I'm sure verizon very much wants to abort the charge.
Call verizon. Explain to them your situation. Let them know your phone is constantly rebooting. You've tried checking battery, hard reseting device, and everything else you could think of. Ask for a warranty replacement as you were given a defective device.
Sent from my SCH-I510 using XDA
Are you out of your 1 year manufactures warranty?
and as for question 4 i would just call...forget takin it in..just tell them you dont have the time..they should send one if your still within your 1 years manufacture warranty that is...
You just call Verizon and give them a reason where they can't help to fix over the phone, they will give you a replacement. In my case, I think something wrong with my phone cause it drain battery like crazy and I just want another one. I told them the screen is not respond to my touch anymore. I have to hit 4/5 times before it registered. That's it I got a new one.
I believe it still is within the manufactures first year. I got it just before we lost unlimited data. I guess I will call them then.
scarygood536 said:
I believe it still is within the manufactures first year. I got it just before we lost unlimited data. I guess I will call them then.
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Thats your best bet. Im sure they'll ship you a new device. Keep us posted.
Sent from my SCH-I510 using XDA
scarygood536 said:
I believe it still is within the manufactures first year. I got it just before we lost unlimited data. I guess I will call them then.
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Yeah for sure..Call ASAP before you get the update with the diagnostic tool.. Then they can say no there is nothing wrong on their end and not send you one. Just call and complain about the phone rebooting randomly (and cant create the problem, it just happens) and that you want them to send you another cause you didnt pay $$$ for a device to do this blah blah blah... then say you tired factory wipe and everything and your fed up and want a replacement...shouldnt be a problem at all...and again if they say go to the store tell them to PISS OFF you dont have the time for that..let us kno how it turns out
scarygood536 said:
usually when i call verizon they say we cant do anything b\c you are not the account holder regardless if the account holder is sitting next to me and i know their SSN#, account info, any other personal id... I will try tomorrow after work b\c i'm too tired to put up with b\s after work and i'll probably get a camel jocky for my representative
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Dude you're funny. I hope you get your replacement. Oh and I think any SD card would do.
Sent from my Kindle Fire using xda premium
scarygood536 said:
usually when i call verizon they say we cant do anything b\c you are not the account holder regardless if the account holder is sitting next to me and i know their SSN#, account info, any other personal id... I will try tomorrow after work b\c i'm too tired to put up with b\s after work and i'll probably get a camel jocky for my representative
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lol..call in to Verizon (611) and tell them that you (your name) need to added to the account and create a password for the account..i am not the primary account holder on my ****, my mom is. So I had my name put on the account and had a password created so now reps ask for the pass i give it to them and we move on to the problem...
EDIT:if they still give you a problem about adding a name then have the primary caller call 611 and tell them to add your name so you dont have to go thru stuff like this..
jager420 said:
lol..call in to Verizon (611) and tell them that you (your name) need to added to the account and create a password for the account..i am not the primary account holder on my ****, my mom is. So I had my name put on the account and had a password created so now reps ask for the pass i give it to them and we move on to the problem...
EDIT:if they still give you a problem about adding a name then have the primary caller call 611 and tell them to add your name so you dont have to go thru stuff like this..
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Lol for me my dad is the account holder but he doesn't know how to do anything so I am the account manager. On their website it says that the account manager has full access to the account, so you could just log into the primary's My Verizon and make yourself a manager.
scarygood536 said:
While I was open in the phone I noticed there was 4 cracks on my chrome rim (probably due to the 10ft drop to solid concrete, just a after thought). So there was no way to take it apart without fully destroying the rim....So now I am missing a screw...
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So, you dropped your phone on concrete with enough force to damage the internals (which I'm guessing is the cause of all the problems), disassembled it and lost a screw in the process, and now you want to try and get a replacement under warranty due to manufacturer's defect?
Good luck. Just don't be surprised when they back charge you for the cost of the device when they realize you've exchanged a phone you've destroyed. You've voided the warranty several times over so they've got plenty of cause to hit you with an out of warranty fee.
Oh my..
charlie_c said:
So, you dropped your phone on concrete with enough force to damage the internals (which I'm guessing is the cause of all the problems), disassembled it and lost a screw in the process, and now you want to try and get a replacement under warranty due to manufacturer's defect?
Good luck. Just don't be surprised when they back charge you for the cost of the device when they realize you've exchanged a phone you've destroyed. You've voided the warranty several times over so they've got plenty of cause to hit you with an out of warranty fee.
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Ha.. I did that once. I kicked the grapefruit juice out of my box they sent my phone to me in and so I was like, why did you send me a busted up box with a phone that doesn't work?? They were very polite about the exchange (of course, this was only like the third day I'd had it). I went to church after so I think it all evens out.
cliMAKtic said:
Ha.. I did that once. I kicked the grapefruit juice out of my box they sent my phone to me in and so I was like, why did you send me a busted up box with a phone that doesn't work?? They were very polite about the exchange (of course, this was only like the third day I'd had it). I went to church after so I think it all evens out.
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Lol, my friend got an old out of warranty second hand PS2 replaced by writing to Sony and pretending to be a very upset 12 year old. These things do work sometimes
charlie_c said:
So, you dropped your phone on concrete with enough force to damage the internals (which I'm guessing is the cause of all the problems), disassembled it and lost a screw in the process, and now you want to try and get a replacement under warranty due to manufacturer's defect?
Good luck. Just don't be surprised when they back charge you for the cost of the device when they realize you've exchanged a phone you've destroyed. You've voided the warranty several times over so they've got plenty of cause to hit you with an out of warranty fee.
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I dropped my phone maybe 6 months ago, no apparent damage (internal or external) phone still worked great. At the time of the drop the phone was in a case. I'm not really sure how those cracks got on the outside of my phone but my screen is in perfect condition.. I never even disassembled any of it I got all the screws out and saw that if i tried to take it apart further i would have bigger problems, so I put back the screws and one fell out of my hands. I also found the screw, which managed to bounce onto a shelf of my bookshelf. So my charge works, just has a loose connection somewhere. Not surprising seeing how I work a construction job. The phone doesn't look that bad at all it looks barely beat up, besides the small cracks in the rim which you wouldn't know unless you really studied it. There should be no reason to back charge me anything.
cliMAKtic said:
Ha.. I did that once. I kicked the grapefruit juice out of my box they sent my phone to me in and so I was like, why did you send me a busted up box with a phone that doesn't work?? They were very polite about the exchange (of course, this was only like the third day I'd had it). I went to church after so I think it all evens out.
Click to expand...
Click to collapse
i have to go to church for weeks to make up for some girls I've "dated". I hope i can even that out too. Verizon screws us enough, time to give a little back
scarygood536 said:
I dropped my phone maybe 6 months ago, no apparent damage (internal or external) phone still worked great. At the time of the drop the phone was in a case. I'm not really sure how those cracks got on the outside of my phone but my screen is in perfect condition.. I never even disassembled any of it I got all the screws out and saw that if i tried to take it apart further i would have bigger problems, so I put back the screws and one fell out of my hands. I also found the screw, which managed to bounce onto a shelf of my bookshelf. So my charge works, just has a loose connection somewhere. Not surprising seeing how I work a construction job. The phone doesn't look that bad at all it looks barely beat up, besides the small cracks in the rim which you wouldn't know unless you really studied it. There should be no reason to back charge me anything.
Click to expand...
Click to collapse
Yeah I wouldn't worry about it at all since there's no major damage on the outside of the device...you should be fine
cliMAKtic said:
Ha.. I did that once. I kicked the grapefruit juice out of my box they sent my phone to me in and so I was like, why did you send me a busted up box with a phone that doesn't work?? They were very polite about the exchange (of course, this was only like the third day I'd had it). I went to church after so I think it all evens out.
Click to expand...
Click to collapse
charlie_c said:
Lol, my friend got an old out of warranty second hand PS2 replaced by writing to Sony and pretending to be a very upset 12 year old. These things do work sometimes
Click to expand...
Click to collapse
People complain about the cost of everything going up, and this is precisely the reason why insurance and other services go up in price. The replacement devices aren't free, and the cost of replacement has to be made up somehow. Congratulations for feeling good about dicking over the honest people in society.
imnuts said:
People complain about the cost of everything going up, and this is precisely the reason why insurance and other services go up in price. The replacement devices aren't free, and the cost of replacement has to be made up somehow. Congratulations for feeling good about dicking over the honest people in society.
Click to expand...
Click to collapse
Hey, I don't condone it and it's nothing I've done myself, but people that rationalize that kind of behavior don't understand the harm of it probably. Kind of like SUV drivers that complain when gas prices go up...
imnuts said:
People complain about the cost of everything going up, and this is precisely the reason why insurance and other services go up in price. The replacement devices aren't free, and the cost of replacement has to be made up somehow. Congratulations for feeling good about dicking over the honest people in society.
Click to expand...
Click to collapse
Right on the money. People blame the companies over rising prices but they don't realize that profits stay about the same. Kind of like what is driving up medical costs... Frivolous lawsuits by butthurt idiots.
Sent from my handheld Linux computer using electromagnetic radiation.
I don't mind using my warranty, I paid for because I knew my phone would break all my phones, except my samsung phones, stopped working before i even put them through the rigorous days on a construction job. I rather spend the down payment on it than having to buy a new phone full price. I've been dicked by verizon (ex. buying replacement phones a couple months after getting a paid replacement) though so i don't feel bad getting a new device for free.
i don't deny people getting phones for free just to get new ones is wrong and screws over the honest people, but verizon in my eyes, while being a loyal customer for about a decade or so, hasn't been really that honest of a company. Like the whole data plan needed phones. My mom and sister both had the same phone, one need a data the other didn't (due to the timing of when they got the phones)... All the phone had was verizons "mobile web" on EVDO pretty usless itself. But the data plan was forced upon one of them for profit gainsb(data was even blocked on our account at the time). This doesn't even include the trying to charge to transfer contacts and bs fee's fee's. If Big Red didn't have all the members and didn't get the best signal in my area i'd be on a different carrier.

[Q] Screen Cracking Issue

Okay, I'm going to make this quick, I'm thinking of getting the Sony Xperia Z3, I'm super excited about it and everything, but this Screen Cracking Issue has got to me enough to post this thread. Has the Screen Cracking issue been fixed? Can someone with good knowledge about this reply? Maybe others can benefit from this thread too!
Thanks in advance!
So nobody wants to reply..?
montana r c said:
So nobody wants to reply..?
Click to expand...
Click to collapse
You left it an hour between posts - calm down.
Well, what do you think? Is there an issue? If there's no issue, can it be fixed? Are you sure all the people who claim their screen just broke for no reason aren't lying? You'll notice what look like impact damage on some of the photos of people who've had their screens just break. That's odd. Does glass just break on its own? How is that? How many Z3s have been manufactured? What percentage have broken? Pick a point of failure on a phone. "Doesn't charge". "Touch screen not working". "Poor reception". Now google for that term, adding the model of any phone released in the last 5 years. Loads of hits, huh? Funny, that. It's almost as if some mass produced devices are always going to fail either initially, or after a certain amount of use.
poldie said:
You left it an hour between posts - calm down.
Well, what do you think? Is there an issue? If there's no issue, can it be fixed? Are you sure all the people who claim their screen just broke for no reason aren't lying? You'll notice what look like impact damage on some of the photos of people who've had their screens just break. That's odd. Does glass just break on its own? How is that? How many Z3s have been manufactured? What percentage have broken? Pick a point of failure on a phone. "Doesn't charge". "Touch screen not working". "Poor reception". Now google for that term, adding the model of any phone released in the last 5 years. Loads of hits, huh? Funny, that. It's almost as if some mass produced devices are always going to fail either initially, or after a certain amount of use.
Click to expand...
Click to collapse
Thanks for the reply, Good points. I've taken all of them into account. However.. This problem is Sony Xperia Z line specific. I've never seen any other phone do the same thing. Do you have a z3? Any problems?
Matter of fact, I'd like to hear everyones views on their z3 so far.
Just an FYI there is already another thread on this, and yes some are getting defective models, The Z1 had a similar issue and after BBC's Watchdog program did an investigation Sony replaced phones with single fine cracks for free. Still hard to prove that you did not drop it though, so 50/50 chance of a free replacement. I have insurance from TMO, just in case.
abhinav.tella said:
Just an FYI there is already another thread on this, and yes some are getting defective models, The Z1 had a similar issue and after BBC's Watchdog program did an investigation Sony replaced phones with single fine cracks for free. Still hard to prove that you did not drop it though, so 50/50 chance of a free replacement. I have insurance from TMO, just in case.
Click to expand...
Click to collapse
Yes, I know. I prefer not to take the risk. I'm going with an s5 instead. This problem doesn't occur on there.
montana r c said:
Yes, I know. I prefer not to take the risk. I'm going with an s5 instead. This problem doesn't occur on there.
Click to expand...
Click to collapse
That is a great phone as well, I'm sure you won't be dissapointed. Enjoy!

Xiaomi Redmi Note 7 Pro Moisture Build Up

Hi. I have a Xiaomi Note 7 Pro for 4 months now . Woke up and the screen would not come on. It was freezing slightly the other day so i plugged in the charger to see if it needed a boost. Nothing. No notification light or anything. I keep my phone in a plastic/silicone phone case that i bought when purchasing the phone. I took the phone out of the case thinking maybe the port is being blocked by the case and tried charging it again and still nothing. Then i unplugged the charger and recognized that the plug was wet. Took out my sim tray and they are wet too. Now i never dropped my phone in any water at all. What could have caused this? Must I avoid phone cases? The phone will not turn on but when i try to turn it on it heats up. The first time i tried turning it on it vibrated a little then never again. Can someone please tell me what may have happened? That's US $300 gone down the drain. I literally cried cuz it was a huge sacrifice to buy that phone and I really loved it. I am located in Kingston, Jamaica. Help!!!
You swimming with your phone? or you put your phone in your pants and sweat a lot ?
TheMrBinary said:
You swimming with your phone? or you put your phone in your pants and sweat a lot ?
Click to expand...
Click to collapse
Nope. I am a very careful woman when it comes to my phones. I normally change phones when the Android gets old and certain apps can no longer work with it. That is how long phones last for me. I do not know how to swim and i do not keep phones in my pocket...i am against that idea all to complete. I am doing some reading and someone mentioned on another forum that TPU cases can cause heat build up and hence moisture will develop. Would that amount of moisture be enough to damage the phone? Because the case i had is indeed TPU. My environment is not very hot either. Nor too wet. Also I am left to wonder if I should avoid cases altogether...but i need to protect my phone. Mind you, i am not the clumsy type...but just very careful.
For that, first put it on Rice during 3 days or a week.
Then, try again to switch it on.
--
About the reasons, Rain maybe?
Redmi Note 7 Pro | Tapatalk
Zalext said:
For that, first put it on Rice during 3 days or a week.
Then, try again to switch it on.
--
About the reasons, Rain maybe?
Redmi Note 7 Pro | Tapatalk
Click to expand...
Click to collapse
If it was in the rain then i would understand but it was never in the rain nor near a window for any rain to get to it. I doubt it can be saved again. Its been 2 days now and still nothing. It is not even heating up. Its completely gone. And to make matters worse, I cannot even make use of the warranty because it will cost me 1/2 the money spent to buy it to send it to Xiaomi for them to look at it or even try to repair it. Also, there is no Xiaomi distributor in Jamaica hence I cannot even try to have it repaired. Its a complete loss. Guess I will have to avoid these brands in the future since if there is an issue with the phone there will be little to no chances of it being repaired. Yes, i would have tried to repair it since i actually enjoyed the phone.
Zalext said:
For that, first put it on Rice during 3 days or a week.
Then, try again to switch it on.
--
About the reasons, Rain maybe?
Redmi Note 7 Pro | Tapatalk
Click to expand...
Click to collapse
So its been a week now and i tried it again. The notification light finally comes on and was able to give it charge. Then I tried turning it on. It vibrated. And then notifications keep coming in. But.......no display. So it is working again but the display is gone. Is it worth trying to fix that? Often times I hear that repairing the display of a phone is almost the cost of a new phone. So im indecisive on this one. I bought a Samsung Galaxy S10+ as replacement. My only issue is that the camera for the Redmi is better but oh well...
Nakypoo said:
So its been a week now and i tried it again. The notification light finally comes on and was able to give it charge. Then I tried turning it on. It vibrated. And then notifications keep coming in. But.......no display. So it is working again but the display is gone. Is it worth trying to fix that? Often times I hear that repairing the display of a phone is almost the cost of a new phone. So im indecisive on this one. I bought a Samsung Galaxy S10+ as replacement. My only issue is that the camera for the Redmi is better but oh well...
Click to expand...
Click to collapse
If the only thing that's damaged is the display, you can get a cheap local replacement, it won't really matter( They usually replace the glass, the touchscreen is below that, but this phone's got Gorilla Glass 5, dunno how it would affect that). But if the water has affected a major component, booting the phone might have shorted it or damaged it further.
Naveenthemi said:
If the only thing that's damaged is the display, you can get a cheap local replacement, it won't really matter( They usually replace the glass, the touchscreen is below that, but this phone's got Gorilla Glass 5, dunno how it would affect that). But if the water has affected a major component, booting the phone might have shorted it or damaged it further.
Click to expand...
Click to collapse
Ok. Well I hope nothing else is wrong with it. Also, it turns out there are repair folks here in Jamaica who repairs Xiaomi. I had no idea Jamaicans bought Xiaomi phones! Found out the cost to install the glass and its cheap to my surprise! Its my first so...you know.... Anyhow, now I need to force turn the phone off cuz all alarms keep going off at their time of day as well as notifications from the many apps I have keep coming in. Its getting annoying man. Its gonna take a while for the battery to die cuz trust me, it really does last long which is why I love this phone.
Anyway, many thanks for the help guys! Its greatly appreciated!
Nakypoo said:
Ok. Well I hope nothing else is wrong with it. Also, it turns out there are repair folks here in Jamaica who repairs Xiaomi. I had no idea Jamaicans bought Xiaomi phones! Found out the cost to install the glass and its cheap to my surprise! Its my first so...you know.... Anyhow, now I need to force turn the phone off cuz all alarms keep going off at their time of day as well as notifications from the many apps I have keep coming in. Its getting annoying man. Its gonna take a while for the battery to die cuz trust me, it really does last long which is why I love this phone.
Anyway, many thanks for the help guys! Its greatly appreciated!
Click to expand...
Click to collapse
Glad to hear it ^_^
You can try again for another week on rice.
If there are repair center great, they could test connexions.
Otherwise, you can also search at YouTube for DIY screen replacement and find it in AliXpress.
Redmi Note 7 Pro | Tapatalk

Question S22 Ultra Sets User's Hair On Fire

Samsung can only hope this is an isolated instance!
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Comprehensive up-to-date news coverage, aggregated from sources all over the world by Google News.
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The Daily Mail isn't a very reliable news outlet. It ranks up there with Buzzfeed.
Just think about it, you're sleeping like a baby and as your eyes slowly open you realize YOUR HAIR is on fire. Who wouldn't be absolutely freaking out?
Great find!
A couple of my friends, my son, and myself all have our S-Pens smell like smoke and are very warm when the S-Pen is pulled out. I'm fairly alarmed that the location of the burn marks align with where the S-Pen is located...
DJLAXL said:
A couple of my friends, my son, and myself all have our S-Pens smell like smoke and are very warm when the S-Pen is pulled out. I'm fairly alarmed that the location of the burn marks align with where the S-Pen is located...
Click to expand...
Click to collapse
just pulled my S-pen out to smell it ----- darn, it does smell burned. There are no signs to the coating or anything, but the smell is very much of burned resin. I think these are all black, right? wonder what one with a lighter color looks like.
Never felt that mine was warm when I pulled it out so far though. Could be a manufacturing issue too and not related to heating while in the phone. Need somebody who receives it new to confirm.
Can confirm my pen has the acrid odor. It and the phone are cool to the touch. Not losing any sleep over it.
Note8 and Note9 also had the funny SPen smell...
p.dixon0 said:
Note8 and Note9 also had the funny SPen smell...
Click to expand...
Click to collapse
If you clean it, the smell goes away.
BajaBlast4Life said:
If you clean it, the smell goes away.
Click to expand...
Click to collapse
The same can be said about things that are put in holes. ;-)
I'm no expert in fire forensics. Samsung stated in the article it was caused by an "external source" but how did they make that determination and what was the external source? They offered no evidence besides their general statement. Plus is there anyone naive enough to think Samsung wouldn't look to point it's finger at anything besides themselves? After reviewing the photos it sure looks as though the device blew up and caught fire. The good news is it doesn't look to be a widespread issue.
That nightstand didn't inspire me with confidence that there wasn't an external source, either.
The most convincing photo for me that the device caused the fire is this one. The orange colorization on back of the device doesn't look to be caused by an external source, it looks as though the heat emanated from the inside of the phone.
That phone looks like it went through hell before it was ever exposed to an ignition source or was an ignition source.
Take a good look at the camera array and also the 2 images of the phone. Things aren't adding up for me.
Also far more fire damage in the drawer compared to the top where the phone was located. Could have been a vape pen in the drawer that ignited the whole works.
Looks a lot like possible fraud intent.
Plus, the side that supposedly caught fire is the SPen slot? There's a wire (charging cable?) in the photo there too, if the phone wasn't on charge, was something else? To me, the phone isn't damaged enough for it to have been the source of combustion - but I'm no forensic expert!
I don't have a UK S22 Ultra (mine's an HK import) but I thought Samsung stopped printing the regulatory text on the back with the S9 / Note9?
varcor said:
I'm no expert in fire forensics. Samsung stated in the article it was caused by an "external source" but how did they make that determination and what was the external source? They offered no evidence besides their general statement. Plus is there anyone naive enough to think Samsung wouldn't look to point it's finger at anything besides themselves? After reviewing the photos it sure looks as though the device blew up and caught fire. The good news is it doesn't look to be a widespread issue.
Click to expand...
Click to collapse
The Daily Mail didn't write it. Like I said, the Daily Mail is not a reliable media outlet.
I just read this thread and it might hold some truth. My S-Pen is 'melted' possibly due to heat generated while charging. The phone had got really warm (about 40-42C) but I never cared as I charge only till 85%. I did not use the pen for a couple of days and when I try to remove it, I was in for a surprise. It got stuck inside the housing and I had to use a 3M tape to remove it. Samsung refuses to replace it here in India and charges $50 for replacement.
linom said:
I just read this thread and it might hold some truth. My S-Pen is 'melted' possibly due to heat generated while charging. The phone had got really warm (about 40-42C) but I never cared as I charge only till 85%. I did not use the pen for a couple of days and when I try to remove it, I was in for a surprise. It got stuck inside the housing and I had to use a 3M tape to remove it. Samsung refuses to replace it here in India and charges $50 for replacement.
Click to expand...
Click to collapse
So what was Samsung's excuse for not covering this under warranty? They used to be pretty consistent but we're seeing more and more they're refusing to accept responsibility for obvious defects.
Probably because they don't see how 40 odd degrees would melt an S Pen?
varcor said:
So what was Samsung's excuse for not covering this under warranty? They used to be pretty consistent but we're seeing more and more they're refusing to accept responsibility for obvious defects.
Click to expand...
Click to collapse
They said Spen is an accessory and wont be covered under warranty. I do not believe this at all and have escalated the issue to their higher ups.

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