Xiaomi Redmi Note 7 Pro Moisture Build Up - Xiaomi Redmi Note 7 Pro Questions & Answers

Hi. I have a Xiaomi Note 7 Pro for 4 months now . Woke up and the screen would not come on. It was freezing slightly the other day so i plugged in the charger to see if it needed a boost. Nothing. No notification light or anything. I keep my phone in a plastic/silicone phone case that i bought when purchasing the phone. I took the phone out of the case thinking maybe the port is being blocked by the case and tried charging it again and still nothing. Then i unplugged the charger and recognized that the plug was wet. Took out my sim tray and they are wet too. Now i never dropped my phone in any water at all. What could have caused this? Must I avoid phone cases? The phone will not turn on but when i try to turn it on it heats up. The first time i tried turning it on it vibrated a little then never again. Can someone please tell me what may have happened? That's US $300 gone down the drain. I literally cried cuz it was a huge sacrifice to buy that phone and I really loved it. I am located in Kingston, Jamaica. Help!!!

You swimming with your phone? or you put your phone in your pants and sweat a lot ?

TheMrBinary said:
You swimming with your phone? or you put your phone in your pants and sweat a lot ?
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Click to collapse
Nope. I am a very careful woman when it comes to my phones. I normally change phones when the Android gets old and certain apps can no longer work with it. That is how long phones last for me. I do not know how to swim and i do not keep phones in my pocket...i am against that idea all to complete. I am doing some reading and someone mentioned on another forum that TPU cases can cause heat build up and hence moisture will develop. Would that amount of moisture be enough to damage the phone? Because the case i had is indeed TPU. My environment is not very hot either. Nor too wet. Also I am left to wonder if I should avoid cases altogether...but i need to protect my phone. Mind you, i am not the clumsy type...but just very careful.

For that, first put it on Rice during 3 days or a week.
Then, try again to switch it on.
--
About the reasons, Rain maybe?
Redmi Note 7 Pro | Tapatalk

Zalext said:
For that, first put it on Rice during 3 days or a week.
Then, try again to switch it on.
--
About the reasons, Rain maybe?
Redmi Note 7 Pro | Tapatalk
Click to expand...
Click to collapse
If it was in the rain then i would understand but it was never in the rain nor near a window for any rain to get to it. I doubt it can be saved again. Its been 2 days now and still nothing. It is not even heating up. Its completely gone. And to make matters worse, I cannot even make use of the warranty because it will cost me 1/2 the money spent to buy it to send it to Xiaomi for them to look at it or even try to repair it. Also, there is no Xiaomi distributor in Jamaica hence I cannot even try to have it repaired. Its a complete loss. Guess I will have to avoid these brands in the future since if there is an issue with the phone there will be little to no chances of it being repaired. Yes, i would have tried to repair it since i actually enjoyed the phone.

Zalext said:
For that, first put it on Rice during 3 days or a week.
Then, try again to switch it on.
--
About the reasons, Rain maybe?
Redmi Note 7 Pro | Tapatalk
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Click to collapse
So its been a week now and i tried it again. The notification light finally comes on and was able to give it charge. Then I tried turning it on. It vibrated. And then notifications keep coming in. But.......no display. So it is working again but the display is gone. Is it worth trying to fix that? Often times I hear that repairing the display of a phone is almost the cost of a new phone. So im indecisive on this one. I bought a Samsung Galaxy S10+ as replacement. My only issue is that the camera for the Redmi is better but oh well...

Nakypoo said:
So its been a week now and i tried it again. The notification light finally comes on and was able to give it charge. Then I tried turning it on. It vibrated. And then notifications keep coming in. But.......no display. So it is working again but the display is gone. Is it worth trying to fix that? Often times I hear that repairing the display of a phone is almost the cost of a new phone. So im indecisive on this one. I bought a Samsung Galaxy S10+ as replacement. My only issue is that the camera for the Redmi is better but oh well...
Click to expand...
Click to collapse
If the only thing that's damaged is the display, you can get a cheap local replacement, it won't really matter( They usually replace the glass, the touchscreen is below that, but this phone's got Gorilla Glass 5, dunno how it would affect that). But if the water has affected a major component, booting the phone might have shorted it or damaged it further.

Naveenthemi said:
If the only thing that's damaged is the display, you can get a cheap local replacement, it won't really matter( They usually replace the glass, the touchscreen is below that, but this phone's got Gorilla Glass 5, dunno how it would affect that). But if the water has affected a major component, booting the phone might have shorted it or damaged it further.
Click to expand...
Click to collapse
Ok. Well I hope nothing else is wrong with it. Also, it turns out there are repair folks here in Jamaica who repairs Xiaomi. I had no idea Jamaicans bought Xiaomi phones! Found out the cost to install the glass and its cheap to my surprise! Its my first so...you know.... Anyhow, now I need to force turn the phone off cuz all alarms keep going off at their time of day as well as notifications from the many apps I have keep coming in. Its getting annoying man. Its gonna take a while for the battery to die cuz trust me, it really does last long which is why I love this phone.
Anyway, many thanks for the help guys! Its greatly appreciated!

Nakypoo said:
Ok. Well I hope nothing else is wrong with it. Also, it turns out there are repair folks here in Jamaica who repairs Xiaomi. I had no idea Jamaicans bought Xiaomi phones! Found out the cost to install the glass and its cheap to my surprise! Its my first so...you know.... Anyhow, now I need to force turn the phone off cuz all alarms keep going off at their time of day as well as notifications from the many apps I have keep coming in. Its getting annoying man. Its gonna take a while for the battery to die cuz trust me, it really does last long which is why I love this phone.
Anyway, many thanks for the help guys! Its greatly appreciated!
Click to expand...
Click to collapse
Glad to hear it ^_^

You can try again for another week on rice.
If there are repair center great, they could test connexions.
Otherwise, you can also search at YouTube for DIY screen replacement and find it in AliXpress.
Redmi Note 7 Pro | Tapatalk

Related

[Q] Horrible creaking

So I've had my phone for 3 months now and its awesome. There's just one bloody problem...it creaks at the bottom near the soft keys and USB charger slot.
Has anyone had this problem? I'm not sure how to fix it.
The problem has been there since the beginning but it was confined near the usb charging slot and I only noticed it when I held the phone with one hand. So I put a case on it which minimized it but its progressively getting worse. It now creaks through the case as well. Without the case it is really sqeeky.
I dont feel like returning it for this...not sure if they will even indulge me. But its only been 3 months and its getting worse. It might be quite bad in a year's time. It does not affect any function but annoys the hell out of me everytime i pick it up.
I thought I would ask here if anyone can give me any advice. What would you do?
No squeek on mine and I've had it since launch. Sorry, I have no advice. But that would bother me too.
I remember this happening on an old PSP of mine back in the day. after a year of the annoying creaking i couldn't take it and opened it up and smothered the area of creaking with super glue. doubt you'd do that to your SR though..
Brick and get a new phone
Sent from my SGH-T989 using Tapatalk
3 months I don't think they'd give you a new phone. 30 days you might have a chance. I returned mine within 3 days because right below the power button I could feel where the two halves met. It bugged the hell out of me. The sales guy looked at me like I was nuts, but after walking him around to compare mine to the floor models he agreed to exchange it.
Go back to wherever you got it and see what they are willing to do, or brick it.
kr3w1337 said:
Brick and get a new phone
Sent from my SGH-T989 using Tapatalk
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Click to collapse
don't!!!! If you send a bricked phone to Samsung for warranty from Rogers, especially after 3 month use, all it will do after 4 weeks they will send it back say there is water damage(there is always little water damage inside so you can't prove otherwise) so they don;t have to give you a new one and you will end up with a bricked phone, $400 quote to fix it, $30 charge if you decline fixing it and you have not used it for a month.
Just take it to local cellphone repair shop they will fix it for $20.
Yeah I kinda expect bricking is not the wisest move for Rogers. I didn't return it early on because the problem was virtually unnoticable. I also remember waiting for about a week or two for this phone to be delivered and it was such a long time for me because I couldn't wait , and I didn't want to go through that again.
Might check out a repairshop... or if anyone knows a really tight case, I might try that too. I'll try superglue experimentation on it when its old and worth much much less lol.

[Q] Need Some Advice on Damaged Nexus 5

Hey, all.
I have the 32 GB Black Nexus 5 model, but in my clumsiness, I dropped the phone in some water. After freaking out, I turned off the phone, dried it out as best as I could and then left it in rice for a few days. My stupidity cost me much, though, as the phone doesn't seem to turn on; it appears to be completely dead. The phone was purchased from the Google Play store, so I doubt I could get the phone replaced for any sort of fee less than the price of a new phone.
My question is this: how can I proceed from here? Is there anything I can do with my dead Nexus 5? Could I sell it for parts? Is there a website -- besides eBay or Craigslist -- where you can do that sort of thing? Aside from a minor scratch in the screen -- the screen has to be off and in direct light to even see it -- the phone is in tip top shape. Thanks in advance for the advice.
SiliconMage said:
Hey, all.
I have the 32 GB Black Nexus 5 model, but in my clumsiness, I dropped the phone in some water. After freaking out, I turned off the phone, dried it out as best as I could and then left it in rice for a few days. My stupidity cost me much, though, as the phone doesn't seem to turn on; it appears to be completely dead. The phone was purchased from the Google Play store, so I doubt I could get the phone replaced for any sort of fee less than the price of a new phone.
My question is this: how can I proceed from here? Is there anything I can do with my dead Nexus 5? Could I sell it for parts? Is there a website -- besides eBay or Craigslist -- where you can do that sort of thing? Aside from a minor scratch in the screen -- the screen has to be off and in direct light to even see it -- the phone is in tip top shape. Thanks in advance for the advice.
Click to expand...
Click to collapse
Any chance you could take it apart and dry it out completely? There are plenty of teardown guides and vids.
Sent from my Nexus 5
PhilipTD said:
Any chance you could take it apart and dry it out completely? There are plenty of teardown guides and vids.
Sent from my Nexus 5
Click to expand...
Click to collapse
I suppose I could try that. Wouldn't I have shorted it from trying to turn it on, though?
SiliconMage said:
I suppose I could try that. Wouldn't I have shorted it from trying to turn it on, though?
Click to expand...
Click to collapse
That could be, but the reason I mentioned it is that my wife dropped her SIII in the toilet once (and then tried to turn it on), but I was able to save it with a teardown.
Although, in retrospect, I really wonder if all that trouble was worth the price of a new phone.
Sent from my Nexus 5
PhilipTD said:
That could be, but the reason I mentioned it is that my wife dropped her SIII in the toilet once (and then tried to turn it on), but I was able to save it with a teardown.
Although, in retrospect, I really wonder if all that trouble was worth the price of a new phone.
Sent from my Nexus 5
Click to expand...
Click to collapse
Well, I don't really have anything to lose. So, it might be worth a shot. Thanks for the advice.
SiliconMage said:
Well, I don't really have anything to lose. So, it might be worth a shot. Thanks for the advice.
Click to expand...
Click to collapse
No problem.
Sent from my Nexus 5
http://www.ebay.co.uk/itm/PHONE-RES...UK_Mobiles_Accessories_RL&hash=item3cd98f969b
Try this or get some silica gel and put it in a plastic bag with the phone. Wouldn't hurt to remove at least the backplate though, as it is very easy to do so.

Phone Not Turning On - ATT LG G3

I have the LG G3 and was using it no problem today and was sending messages on whatsapp.. I left my room and returned about 5 minutes later and my phone was not turning on. I troubleshooted it myself by removing the battery and leaving it out compltely to reset itself. Did it multiple times but the phone just wasnt responding. Also the phon was not hot or overheating.
I went to the ATT device help center to get it checked out and they told me the water sticker was activated on it. That pissed me off completely because my phone has never been in contact with water. I know people will say it never did but i seriously havent had it fall anywhere or have water spilled on it. How does something like this change color?
My phone does overheat from time to time but im not sure if that alone would cause moisture to make the sticker change colors.
I am so frustrated cause ive had the phone for 5-6 weeks and replaced the bodyguards screen protector once already and im not in the mood to shell out another 200 to insurance plus the bodyguards tempered glass screen protector.
Can overheating cause the sticker to change colors?
grkmaster said:
I have the LG G3 and was using it no problem today and was sending messages on whatsapp.. I left my room and returned about 5 minutes later and my phone was not turning on. I troubleshooted it myself by removing the battery and leaving it out compltely to reset itself. Did it multiple times but the phone just wasnt responding. Also the phon was not hot or overheating.
I went to the ATT device help center to get it checked out and they told me the water sticker was activated on it. That pissed me off completely because my phone has never been in contact with water. I know people will say it never did but i seriously havent had it fall anywhere or have water spilled on it. How does something like this change color?
My phone does overheat from time to time but im not sure if that alone would cause moisture to make the sticker change colors.
I am so frustrated cause ive had the phone for 5-6 weeks and replaced the bodyguards screen protector once already and im not in the mood to shell out another 200 to insurance plus the bodyguards tempered glass screen protector.
Can overheating cause the sticker to change colors?
Click to expand...
Click to collapse
Very odd. Overheating alone shouldn't cause such. But your daily activities may, based on do you do alot or any activity where humidity could build up within your pocket, purse or whatnot, where you store your device? Neither of those should cause it, either, but technically might? Definitely makes little to no sense. Also, are you certain that nobody else could have gotten it wet when you weren't around? Not trying to question your intelligence, but kids these days and/or anyone, for that matter... Probably have not helped much, but your situation is one of the more odd that I've seen, based on the facts you've provided...
Ker~Man said:
Very odd. Overheating alone shouldn't cause such. But your daily activities may, based on do you do alot or any activity where humidity could build up within your pocket, purse or whatnot, where you store your device? Neither of those should cause it, either, but technically might? Definitely makes little to no sense. Also, are you certain that nobody else could have gotten it wet when you weren't around? Not trying to question your intelligence, but kids these days and/or anyone, for that matter... Probably have not helped much, but your situation is one of the more odd that I've seen, based on the facts you've provided...
Click to expand...
Click to collapse
Maybe humidity cause I was in greece on vacation and it was really hot. My phone even shut off cause it overheated. Im trying to remember if water was spilled on it but I cant even recall it happening.
I have a case 2 layers from reaching the back of the phone but then again that could mean little to nothing. I called LG themselves and im shipping my phone to them. He told me the LDI is on the battery and on the top corner by the camera. The battery is white but the one in the upper corner is orange. They will look into the phone to see if it is actual water damage and if it is, ill just see what they will charge to repair it. If its not worth it ill just have it sent back to me and figure from there.
Ive read online that the LDI(all phones) does get tripped very easily which i find to be really retarded if true.
Ker~Man said:
Very odd. Overheating alone shouldn't cause such. But your daily activities may, based on do you do alot or any activity where humidity could build up within your pocket, purse or whatnot, where you store your device? Neither of those should cause it, either, but technically might? Definitely makes little to no sense. Also, are you certain that nobody else could have gotten it wet when you weren't around? Not trying to question your intelligence, but kids these days and/or anyone, for that matter... Probably have not helped much, but your situation is one of the more odd that I've seen, based on the facts you've provided...
Click to expand...
Click to collapse
So I sent it to LG and I just received it back at no charge... It says they replaced the flash memory and nothing about water damage and now my sticker is white again.. I'm glad I i was right that the water damage was bs

Busted Screen...Design flaw?

:crying:
LONG VERSION:
Well when I first got my idol 3 on May 23rd the first thing I did before turning it on was to install a cheap plastic screen protector. I then turned it on, played with it and poured over the outside of the phone. Build seemed good. The only area I genuinely disliked was the design choice laying the glass screen on TOP of the frame/bezels. It looks nice but I thought at the time, 'makes me worry about dropping it, even with a case'. I always use TPU cases with no problems and installed it on the idol. Today my screen shattered. I did not drop the phone (haven't dropped it once in the 3+ weeks I've owned it). I did not bump into anything. The phone was in my side pocket of my work pants (not 'skinny' jeans I wear loose pants/jeans. Side rant: no disrespect to the hipsters but skinny jeans are not in my vocabulary, I don't know anyone that looks good in them ) while I drove from work around the corner to Wegmans (grocery store). Got in the store and pulled out my phone only to see a shattered screen. I thought it was my tempered screen protector ( I put that on a few days after getting the phone once they were in stock) until I noticed I couldn't use the bottom 2/3 of the touchscreen. Digitizer was shot. Ugh. Looking back the only point I can think of where any pressure was applied to the screen would be when I got out of the car and my pants probably tightened when pivoting off the seat. Seriously. That's it. I must have done the same thing 2 dozen times as I almost always go to Wegmans after work and since it's so close I leave the phone in my pocket (loose pockets!!). Afterwards while driving home I always put the phone in it's holster on the dash. I got home and pulled the tempered glass off (incidentally the glass protector is fine..) and took a closer look. Remember "Bendgate" with the 6-plus? Yeah my phone is also ever so slightly bent as well. I baby the hell out of my phone, not a scratch or nick anywhere on the body. I'm so disappointed. I absolutely love this phone and yesterday I would rate alcatel/the phone a 4.5 out of 5 for a stellar product with few issues (obv. the pervasive DT2W issue). But after today I strongly believe they messed up their design by putting the glass on top of the frame and not embedded within the bezels like almost every other phone out there. I'm preparing my email to alcatel now in hopes I get something from them but I know they have no reason to believe my story as to how this happened. I don't believe my actions were a result of misuse by any means as I've owned plenty of smartphones without ever breaking one. I don't expect anything from Alcatel but I seriously hope their next iteration of this phone will be better protected. I'm creating this thread as a warning to all the other owners out there that you need to be very careful handling this phone, If a simple motion such as this can result in a broken screen then I'm sure that a drop will be just as bad even with a tempered glass protector. So everyone PLEASE be careful! Personally I am distrustful of the device's build quality now and will hang on to this until I can buy a replacement screen/digitizer and attempt to replace it myself ( a review on Amazon a few days ago mentioned that screen replacement costs $150, almost the price I paid for the thing) though I will wait to hear back from Alcatel. I'll try to upload a couple pics of the phone, but really all you'll see is an otherwise pristine phone with a broken screen and the leftover residue from my tempered protector (now removed). Ugh, this sucks
Short Version:
My screen broke while in my pocket from minimal to barely moderate pressure and is also now bent, ala #Bendgate. WTF
I can't believe this phone broke that easy, it was either a defective phone or its just fragile. I'm really thinking of returning this phone since it has so many things to it.
Sent from my 6045I
I hope it was just a dud for everyone else's sake, problem is I don't expect Alcatel to replace it under warranty and I'm not willing to spend 75% of what I paid for it on a new screen. THe other issues are minor to me personally, with DT2W being the biggest annoyance. I barely get any lag with animations on top speed and nova launcher and I'm satisfied with the camera for the price point. My previous phone, the HTC One m7 was great until it got the lollipop 5.02 update and then lagged like crazy so I truly believe performance issues will be resolved with an update/root. I'm really devastated this broke so easily as the screen size/front speakers were exactly what I wanted in a phone, not to mention the great battery life I get vs. old phone.
Dang I have a tpu case and tempered glass but I'm scared now lol thinking of returning and getting a OPO
Sent from my 6045I
I seriously considered the opo but for me band support was paramount. I wonder if a hard case would be better for this phone, I know they're harder on the body but would presumably give a bit more structure for the phone. OT, I finally have a use for the reversible feature as it allows me to type on the phone and open most apps flipping the thing upside down over and over :/
Hopefully its not a defect to all phones. I only have till Monday to figure out if I want to return it
Sent from my 6045I
psu2fan said:
I hope it was just a dud for everyone else's sake, problem is I don't expect Alcatel to replace it under warranty and I'm not willing to spend 75% of what I paid for it on a new screen. THe other issues are minor to me personally, with DT2W being the biggest annoyance. I barely get any lag with animations on top speed and nova launcher and I'm satisfied with the camera for the price point. My previous phone, the HTC One m7 was great until it got the lollipop 5.02 update and then lagged like crazy so I truly believe performance issues will be resolved with an update/root. I'm really devastated this broke so easily as the screen size/front speakers were exactly what I wanted in a phone, not to mention the great battery life I get vs. old phone.
Click to expand...
Click to collapse
Have you approached Alcatel to see if they will replace the device/display under warranty? Clearly you did not do anything out of the ordinary - drop it to knock it against something - so they *should* replace it, and if not, you should be able to take it up with your credit card company. I feel sorry for your situation. I got my phone for $200, have no problems except the lag ( and more recently more frequent d2w issues ) - and I am waiting for something like you to happen to me. At that time I will have to take it up with Alcatel , because I certainly want to keep the device, for its bright screen and loud speakers alone, for the $200 I paid.
Electronics are not flawless articles - but my suggestion would be give Alcatel support a chance. This will also tell all of us, how good their support really is. Abt 4 years back, I was one of the lucky ones that got in on the $99 HP Touchpad sweepstakes - and right after I got it, the display panel started malfunctioning. So I took it up with HP and they sent me a prepaid box - and had me ship the tablet back to them - and returned it to me after replacing the display. Since that day, that device has been a workhorse for me - Best $90 I ever spent on a piece of electronics. So my point is - sometimes - your immediate experience will be negative - but it is worth give it another chance. And these days, usually your CC company will come to your rescue in such matters.
Oh absolutely. I guess I wasn't very clear about that but I'm retelling my story with them. I certainly hope they do something about it, I just have my doubts.I'll have to read through the terms on my credit card, can't remember if I used Amex or Discover for it.. but I thought you just got an extended warranty through them, no?
Ok I sent out my lengthy email to Alcatel just now, so I'll update this thread when I hear back from them. Also I looked into my purchase and I did use Discover which includes 90-days device coverage including broken screens so I'm covered in case Alcatel doesn't come through. Thanks stl1859, I would not have remembered that if you didn't mention it.
psu2fan said:
:crying:
Short Version:
My screen broke while in my pocket from minimal to barely moderate pressure and is also now bent, ala #Bendgate. WTF
Click to expand...
Click to collapse
many of todays phones has this 2.5D corners, so bad luck...it happens. I got ZTE V5, felt many times so i bought screen protector shield (plastic, not foil) and rugged back cover...anyway felt from 50cm to the ceramic tiles and got broken screen..it happens ...**** happens. Hope you will get osme satisfactory. And minimal to barely moderate pressure, really? Do you think that his would someone believe?
DallasCZ said:
many of todays phones has this 2.5D corners, so bad luck...it happens. I got ZTE V5, felt many times so i bought screen protector shield (plastic, not foil) and rugged back cover...anyway felt from 50cm to the ceramic tiles and got broken screen..it happens ...**** happens. Hope you will get osme satisfactory. And minimal to barely moderate pressure, really? Do you think that his would someone believe?
Click to expand...
Click to collapse
I know it's hard to believe, I have a hard time believing it. Which is precisely why I posted about this. And yes it was minimal to moderate pressure. I did not drop the device, it was in my pocket and I didn't bump into anything. The only pressure exerted was from my pants as I shifted to the left to get out of the car. I've certainly been fortunate over the years to have never broken a screen; I've dropped my previous phones a handful of times, even rolled over one while it was in my pocket. If any of those things would have happened and resulted in a broken screen/bent phone I wouldn't be posting here.. I expect that outcome in those situations. Also no I don't expect Alcatel to believe me, which is why I was so worried about spending my money on a device only to have it fail in this manner. Thankfully due to the suggestion of another member I will be covered thanks to my CC company.
You are still going to try getting a replacement from Alcatel, right ? I am really interested in knowing how efficient they are in handling repair/exchanges.
stl1859 said:
You are still going to try getting a replacement from Alcatel, right ? I am really interested in knowing how efficient they are in handling repair/exchanges.
Click to expand...
Click to collapse
Yes, I'm currently waiting on them. Since I submitted the support email going into the weekend I'm giving them through Monday to reply before I start calling them.
Well, As expected.. BTW the phone number listed is not valid. Had to initiate claims online at alcatel.finetw.com Customer care didn't care (haha) how the phone broke, though I wouldn't expect them to. I'll include a copy of my original email with the phone so that hopefully the tech at least takes a look at the strength of the phone.
Dear xxxxxx,
Thank you for getting in touch with us. We understand your concern and we will be happy to assist you. Unfortunately with physical damaged the warranty gets void, so you can contact the repair center and ask how much they will charge you to fix device, the phone number is 496-484-6610..
Best regards,
ALCATEL ONETOUCH
First, that is a pathetic response. With that kind of attitude, they are not going to gain many customers. Second, I don't think that is a valid statement at all. Defects can cause 'physical damage'. It is a piece of electronics after all . If they are not covering 'physical damage' - what are they covering - emotional damage !!!
They probably meant physical *abuse* - which in your case - there was none. So I do not think they have grounds to decline warranty. It appears that they are simply assuming there was 'physical abuse' . Let me ask you - did you explain the incident - to the level of detail that you did over here ? ( meaning how it was in your pant's pocket - and how there might have been some pressure when you tried to get out of your vehicle , etc etc. ) - Or did you simply tell them that you discovered the screen to be shattered one fine day when you took it out of your pocket ?
Are you still engaging with them, or are you going to go to your CC company now ? I am disappointed with their support. Clearly, the only way they can sell anything if they keep pricing their products dirt cheap. Even then, I would think twice before buying from them.
I'm just thinking that this is going to be my last Alcatel product if I even decide to keep it. This support is pretty bad.
Sent from my 6045I
I keep mine in jeans, including skinny jeans and don't have these issues. It doesn't have much give so I have to position it in the pocket with the least pressure points. I would expect screen separation before screen cracking since it is plastic. I have had issue when its hot the double tap to wake will turn on the lock screen and dial contacts if the pocket is big enough for it to move around. So far I am impressed with dragontrail being less prone to fingerprints, but I do everything to avoid scratches and cracks short of a screen protector so take that into consideration.
i dont think any brand will buy your story even if its true. any physical dmg will become a user end fault no matter which product you purchase since theres no way to prove its their manufacturing fault when its physical defect and the end user is using it.
Sent from my 6045I using XDA Free mobile app
This is really the crux of it. And why I said I did not expect them to do anything. The only way to uncover a design flaw IMO is if this starts happening a lot (like bendgate.. well maybe not a lot in that case but some people showing on video how easily it bent). Also yes I went into great detail about the when/where/how the device broke. I also included the details with the phone, imploring the tech to at least look at the device to determine if there's a structural weak point or something. Sorry I took so long to reply, I've been getting my backup device (LG Leon.. ok phone for price but slooooow) setup and haven't been to the site in a few days.
gavolo said:
i dont think any brand will buy your story even if its true. any physical dmg will become a user end fault no matter which product you purchase since theres no way to prove its their manufacturing fault when its physical defect and the end user is using it.
Sent from my 6045I using XDA Free mobile app
Click to expand...
Click to collapse
Yeah I'm going through the CC company now. Interestingly I had to pay $40 to send the device back listing the screen as broken, so maybe (knock on wood) it won't be as expensive after all

Has anyone succesfully replaced the Nexus 6P battery?

I am looking to replace my battery on my Nexus 6P, I've abused it in the form of basically charging it all the time, all 8 hours at work, it sat on the charger all day, since I use it heavily. I now know the erro of my ways and I want to repalce the battery.
I've watched videos on how to do it, I know it's not easy, but it is possible. Has anyone here changed it, also where did you get the battery, I've found them anywhere form $10 to $50, I ahve no problem paying more if I know it's an OEM battery.
Thanks in advance.
Maybe someone, but I've not heard of anybody doing it....
Not here either....seems like a terrible time haha Best of luck to you if you try but when my battery life degrades to that point I will be parting with this phone and either buying another one of some sort. Even working with electronics for years there no way I'd personally succeed the first time lol
I have dissassembled my phone to replace random components after falling on it. its not that hard to get apart in my opinion, and its super simple to replace the battery if you can source the battery
rjskalet said:
I have dissassembled my phone to replace random components after falling on it. its not that hard to get apart in my opinion, and its super simple to replace the battery if you can source the battery
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Right! The teardown video I saw made it look not that bad, and I toar apart my Galaxy Nexus to replace the USB port on it back in the fday, and that was actually fun, granted it had a removable back with easier access to screws, but still.
ohlin5 said:
Not here either....seems like a terrible time haha Best of luck to you if you try but when my battery life degrades to that point I will be parting with this phone and either buying another one of some sort. Even working with electronics for years there no way I'd personally succeed the first time lol
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I have been eyeing the oneplu3 and oogling over the supposed specs on the oneplus4, so I'll probably go there as soon as it's released, but my battery is bad, I get 2 hour SOT if I'm lucky, this phone used to give me 4+ easy.
If you have to open up.
Buy extra camera glass pieces. Thats literally the only thing that normally goes wrong if you dont have a real heat gun. Dont thing hair dryers will do the trick unless your extremely patient. I plan on replacing the housing soon.
Big Cam said:
I have been eyeing the oneplu3 and oogling over the supposed specs on the oneplus4, so I'll probably go there as soon as it's released, but my battery is bad, I get 2 hour SOT if I'm lucky, this phone used to give me 4+ easy.
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Gotcha...yeah I'm unfortunately stuck w/ Verizon which severely limits my unlocked options lol, but I'd seriously consider the one+ series if I could!
ohlin5 said:
Gotcha...yeah I'm unfortunately stuck w/ Verizon which severely limits my unlocked options lol, but I'd seriously consider the one+ series if I could!
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You just made me sad, I hadn't really looke dinto the oneplus all that much and dind't realize VZW data didn't work. I'm on an unlimited VZW plan, crap.
Hopefully the oneplus 4 has the ZVW radios. Now I really need to change this battery.
Big Cam said:
You just made me sad, I hadn't really looke dinto the oneplus all that much and dind't realize VZW data didn't work. I'm on an unlimited VZW plan, crap.
Hopefully the oneplus 4 has the ZVW radios. Now I really need to change this battery.
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Haha yeeeeaaah all that GSM crap and all their "nice" phones Good luck if ya try man, you're more adventurous than I!
I've successfully done an internal component swap. Swapped the motherboard and battery from a very beat up N6P into one that was in excellent condition but was basically a paperweight.
The most difficult thing about this project was not getting into the phone, but getting into the phone without leaving any noticeable scratches. Removing the camera glass and the plastic strip at the bottom took at least half an hour of heating and gentle prying. Getting the screen out without a suction cup tool was a bit tricky too, i had to wedge in a chisel x-acto blade and pry it up, lucky no damage was done.
My advice would be to have on hand as many of the tools suggested in the youtube videos and to be patient while do it.
intruda119 said:
If you have to open up.
Buy extra camera glass pieces. Thats literally the only thing that normally goes wrong if you dont have a real heat gun. Dont thing hair dryers will do the trick unless your extremely patient. I plan on replacing the housing soon.
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Been there done that with a hairdyer. Rear camera covering glass came off in one piece
Sent from my Pixel using Tapatalk
moochinazz said:
Been there done that with a hairdyer. Rear camera covering glass came off in one piece
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Good to know
Thinking about doing mine
I've never taken mine apart but if I plan on replacing my battery I will buy the replacement glass piece and bottom plastic piece at the same time. Those are the only pieces that can get damaged in the process.
I just watched that video. from the looks of it, so long as you take your time. and have that suction cup tool, it should be fairly straight forward. at least you are not having to separate the screen itself from the guts to get inside.
Looks like my battery is on its way as well.
Anyone sourced genuine replacement yet?
Have you considered getting a battery case for it?
willisjm193 said:
Have you considered getting a battery case for it?
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I threw up a little while reading this.
intruda119 said:
I threw up a little while reading this.
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Why?
I understand the 2 out of 10 rating on iFixit after replacing the back cover on my phone. 90% of the pain is getting to the 6 screws. I don't think it is possible without scratching up the old cover. Funny thing is that I just wanted to change it from silver to black. A heat gun is a definite requirement. Not for the faint at heart for sure.
Sent from my Nexus 6P using Tapatalk

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