My new Note 20 Ultra gets a "Warning: Camera Failed" error every time I open the camera. The camera will start, freeze, start, freeze then give me that message and crash. I've done safe mode, done factory reset, done cache in camera app etc. Verizon doesn't have any replacements yet, and noted it sounds like flashing the OS back onto it would fix it. I did that in the past way back when I was on android, but is it possible to do that myself currently with this new of a device?
Deadly Cyclone said:
My new Note 20 Ultra gets a "Warning: Camera Failed" error every time I open the camera. The camera will start, freeze, start, freeze then give me that message and crash. I've done safe mode, done factory reset, done cache in camera app etc. Verizon doesn't have any replacements yet, and noted it sounds like flashing the OS back onto it would fix it. I did that in the past way back when I was on android, but is it possible to do that myself currently with this new of a device?
Click to expand...
Click to collapse
Man. Return this. Get a new one and not a "replacement".
dottat said:
Man. Return this. Get a new one and not a "replacement".
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Click to collapse
It's a bit tricky as this is a business device. I called Verizon to do so and they don't have anything in stock. I don't believe we have the original box either.
Deadly Cyclone said:
It's a bit tricky as this is a business device. I called Verizon to do so and they don't have anything in stock. I don't believe we have the original box either.
Click to expand...
Click to collapse
Doesn't matter. It's so new it's RMA worthy. Especially if the camera is a business need. I would email my rep at Verizon and get an rma and a new order setup if they shipped me a faulty piece of hardware (and I have).
dottat said:
Doesn't matter. It's so new it's RMA worthy. Especially if the camera is a business need. I would email my rep at Verizon and get an rma and a new order setup if they shipped me a faulty piece of hardware (and I have).
Click to expand...
Click to collapse
I'll go the rep route and see where it leads.
Deadly Cyclone said:
I'll go the rep route and see where it leads.
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Click to collapse
Make sure you tell them you require a working camera for business too as leverage to get it expedited.
dottat said:
Make sure you tell them you require a working camera for business too as leverage to get it expedited.
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Click to collapse
Emailed.
While I wait is there a sideload of googles camera app for the device? All the ones I try crash immediately. Even the one for the S20 ultra.
Deadly Cyclone said:
Emailed.
While I wait is there a sideload of googles camera app for the device? All the ones I try crash immediately. Even the one for the S20 ultra.
Click to expand...
Click to collapse
If the camera has a hardware issue, a different camera (app) isn't going to work as it cannot access the hardware!
cpufrost said:
If the camera has a hardware issue, a different camera (app) isn't going to work as it cannot access the hardware!
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Click to collapse
I've confirmed its not hardware as the camera works in apps like PS Camera, etc.
Deadly Cyclone said:
I've confirmed its not hardware as the camera works in apps like PS Camera, etc.
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Click to collapse
Could be it works in certain modes. The Samsung switch app can do an emergency software repair for you if you want to attempt it believing it's a bad software load. Even that I would be suspicious of though because of checksum verification etc. Still might lead to a hardware problem.
Go to the camera app in app settings and clear cache and data. This should reset it the default again.
Be careful not to delete any photos though!
1.*#34971539# Do you get a menu? and is the phone to cam FW Write greyed out?
2.*#0*# Mega cam test works?
This issue is so strange, I have note 8 with same problem when phone is on full Stock Rom even *#0*# cam test fails reads 0 cam. However when I installed Combination Rom (Factory Binary) The camera/flash works fine in the *#0*# and even in more extensive testing menus(Its stock in combination ROM or you can use Info phone Sam app), But I don't know how to flash FW for cameras , since the options are greyed out , I believe I have to place FW files (get them from system image?) in a certain folder in root directory(using root explorer) then initiating *#34971539# to enable Phone ---> Cam write, anyone who had this done successfully or experimenting too, your input is appreciated.
Note: When I flash stock rom back, the same problem occurs.
So digging around, it's a weird occurrence that happens when certain things are triggered in order and EVERY n20u is suspectable to this bug. If you haven't had it, you just haven't had the right order of things execute yet.
Its not hardware, it's Samsung's software.
Related
This started happening last night. Can't figure out how to fix it, and I really don't want to have to hard-reset my phone :crying:
Here's whats happened so far...
1. Metrotube wouldn't launch (insta-crashed) even after a reboot... so i uninstalled the app.
2. When i attempted to re-install metrotube, it went into the queue, but is stuck on "pending"
3. Attempting to cancel or retry the download = nothing happens
4. Feeds in the People hub refuse to update. Instantly fails with an error.
5. messenger refuses to sign in.
6. "Me" tile is stuck on "3 new items" even though Ive already read everything in there.
7. Attempting to install any other app from the marketplace = error message.
8. Rebooting the phone multiple times has done nothing to help the problems above.
What happened, and how do I fix it? Since when does WP7 randomly just fubar itself?
Still having this issue guys. Any help?
Try pulling the battery if you can for 60 seconds and then try. Otherwise, given what your phone is doing, all I can think of is a hard reset as it sounds messed up.
P.S. If you have a recent backup try using Zune to restore to that.
Device? ROM? Version?
Sent from my HD7 using Board Express
pvt_nemesis said:
Device? ROM? Version?
Sent from my HD7 using Board Express
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Click to collapse
Nokia Lumia 900, OS version 7.10.8779.8
Finally went ahead and hard-reset the phone. Everything is working again...going to take ages to get my handset set back up the way I like it again.
What happened and how do I keep it from happening again!?
Tell us everything you did in the past 3 weeks, and we can say what happened after that.
mcosmin222 said:
Tell us everything you did in the past 3 weeks, and we can say what happened after that.
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Click to collapse
Can you narrow that down slightly? I'll gladly list everything I can, but "everything" is a bit broad.
Does the list I gave in the first post give you any clues? Seems weird that the entire OS would just screw up like that, when it was working fine just minutes before hand...
It sounds to me like a potential hardware failure, either in the NAND Flash itself or in the SD card storage (for phones which use that instead of soldered-in storage). That's just a first guess, though.
As for things to tell us about, were you messing with any high-privilege apps? Either apps that use privilege elevation hacks, like WP7 Root Tools or things like Windowbreak for Samsung, or apps which you marked as "Trusted' in Root Tools?
Leapo said:
Can you narrow that down slightly? I'll gladly list everything I can, but "everything" is a bit broad.
Does the list I gave in the first post give you any clues? Seems weird that the entire OS would just screw up like that, when it was working fine just minutes before hand...
Click to expand...
Click to collapse
Well not quite everything. We don't need to know whom you're texting or stuff like that. Nice info would be if you tried rooting, sideloading some unknown app, attempting to charge without your battery, stuff like those...or if you tried some high privileges stuff, like the guy above me asked.
GoodDayToDie said:
As for things to tell us about, were you messing with any high-privilege apps? Either apps that use privilege elevation hacks, like WP7 Root Tools or things like Windowbreak for Samsung, or apps which you marked as "Trusted' in Root Tools?
Click to expand...
Click to collapse
mcosmin222 said:
Nice info would be if you tried rooting, sideloading some unknown app, attempting to charge without your battery, stuff like those...or if you tried some high privileges stuff, like the guy above me asked.
Click to expand...
Click to collapse
Like I said earlier, this is a Lumia 900. This phone can't be rooted by any known method, and mine wasn't even developer unlocked.
No high-privileges, no root tools, nothing. Totally stock and unmodified with only marketplace apps. It just decided to screw up one day and the only way to fix it was a hard reset...
Also can't charge a Lumia 900 without the battery, because it's sealed inside.
So today(5-15) I saw online that T-Mobile USA released the 5.1.1 OTA for there branded Galaxy S6/S6 Edge, so any info on when the Verizon branded version is coming out? I'm having multiply major bugs(wifi, memory, and lagging) across 3 different S6 devices(original device and 2 replacements) since launch day. Also, the Verizon Branded OTA that just came out brought me new bugs like with Google voice to text giving me 2 new bugs and making it unusable. Also, apps are freezing like crazy and ends up freezing the whole phone and when I try to lock the phone with the power button when an app is freezing it opens up the camera instead of locking the phone and most of the time I have to restart the phone when this happens and it happens quite often, but only started after the Verizon OTA. Also, from launch day(across all 3 devices) I been having memory issues with the phone, it tells me it has between 1GB-1.2GB of total memory on the phone and I only have 748MB total available with only very few apps on the phone at the moment, everything closed and all the bloatware gone off the phone. I herd that the Verizon OTA we just got was suppose to fix the memory issue, but apparently for me it did nothing at all with the memory on my phone. and lastly I'm having the major wifi bug a lot of us are having witch for me started on the 6th day after launch and never worked again even after I had 3 different devices and still the same thing is still ongoing, and in fact the Verizon OTA we just got made the wifi bug even worst then before.
So the 5.1.1 OTA is really needed for me to fix these ongoing and new bugs I'm having and after 2 months I'm getting sick and tired of waiting for patches to come out!
You probably should go into your system recovery and clear cache. That will probably help a majority of your bugs.
charlesvw9 said:
You probably should go into your system recovery and clear cache. That will probably help a majority of your bugs.
Click to expand...
Click to collapse
I already did that and nothing changed at all, and like I said I had 3 different devices and nothing changed at all. In fact the 3rd device I got which I still have was giving me problems from very first time I turned it on and during the initial setup as soon as I turned it on from the FedEx box and the keyboard was slow and not putting the letters I clicked in the box and to click next/skip, restart or power off I had to use my pointer finger and press multiple times and fast like a woodpecker would on a tree in order for those functions to respond, and before I can even finish the initial setup I had to already do a factory reset on the phone. Even typing right now in this box responding to you the phone is lagging just typing now.
Don't think Verizon has announced anything yet. The current G920VVRU1A0E2 works fine for me.
To help with keyboard lag - go into settings and make sure the proper language is intalled and updated. Have you tried different keyboards? Swiftkey?
krelvinaz said:
Don't think Verizon has announced anything yet. The current G920VVRU1A0E2 works fine for me.
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Click to collapse
Same here and I'm in no hurry to lose root.
krelvinaz said:
Don't think Verizon has announced anything yet. The current G920VVRU1A0E2 works fine for me.
Click to expand...
Click to collapse
Well 3 different phones since launch day have been giving me all different kinds of problems and never had a device with out a major problem in it and the new Verizon OTA that just came out in June made the phone even worst then before. The Build for the update is G920VVRU1A0E2, and in fact I even had problems getting the update on my phone because from launch day of the OTA-4days after it came out the OTA would not fully download and give me error code 503 and it wasn't until the 5th day that it worked and then when I finally got it installed on my phone it just brought more bugs to the phone like I talked about in the OP
bigj0110 said:
Well 3 different phones since launch day have been giving me all different kinds of problems and never had a device with out a major problem in it and the new Verizon OTA that just came out in June made the phone even worst then before. The Build for the update is G920VVRU1A0E2, and in fact I even had problems getting the update on my phone because from launch day of the OTA-4days after it came out the OTA would not fully download and give me error code 503 and it wasn't until the 5th day that it worked and then when I finally got it installed on my phone it just brought more bugs to the phone like I talked about in the OP
Click to expand...
Click to collapse
Have you tried using Odin to flash back to stock with the full tar file instead of the update? If not go here and give it a shot. If you use the OE2 one you will have to factory data reset to wipe your phone clean either after or before you flash.
charlesvw9 said:
To help with keyboard lag - go into settings and make sure the proper language is intalled and updated. Have you tried different keyboards? Swiftkey?
Click to expand...
Click to collapse
yea I tired that, but this started as soon as I turned on my phone for the very 1st time trying to do the initial set up, plus like I said even pressing next/skip, power off or reset in the initial setup was a hassle. I had to take my pointer finger and point it down and press fast and many times like a woodpecker in order for the buttons functions to work and I could not even finish the initial setup and had to already do a factory reset before the initial setup was even finished on the 3rd device I have now. The phone is so bad that even clicking the home button some of the apps, Google search and weather is not on screen right away and takes second or 2 to show up, its lagging to show up.
Misterxtc said:
Have you tried using Odin to flash back to stock with the full tar file instead of the update? If not go here and give it a shot. If you use the OE2 one you will have to factory data reset to wipe your phone clean either after or before you flash.
Click to expand...
Click to collapse
Thanks, but I already did that last night and still the same thing nothing different at all changed for me, it was a complete waste of time!
bigj0110 said:
Thanks, but I already did that last night and still the same thing nothing different at all changed for me, it was a complete waste of time!
Click to expand...
Click to collapse
That stinks, hopefully the next update will fix things for you. Mine has been running fine for the most part.
Misterxtc said:
That stinks, hopefully the next update will fix things for you. Mine has been running fine for the most part.
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Click to collapse
3 different devices and still the same exact major things plus new things on each device are going on with the phone. Switching out the device should fix it all, but I guess this is not the case here. Plus about the wifi issues I'm in a XDA forum 13 pages long about the phones wifi not working(I know it says edge, but it's the same problems with the S6 and S6 edge so no difference)
http://forum.xda-developers.com/galaxy-s6-edge/help/wifi-dropping-t3079504
I would not be surprised to see that the new upgrade to lollipop was to foil or prevent root. Kind of like the s4. screwed up everything now I have no root.
THANKS SAMSUNG !!!!!!
traco1 said:
I would not be surprised to see that the new upgrade to lollipop was to foil or prevent root. Kind of like the s4. screwed up everything now I have no root.
THANKS SAMSUNG !!!!!!
Click to expand...
Click to collapse
They already said that the new update(5.1.1) is taking away root
My 1st phone which arrived on Sat came with G920VVRU1A0E2 out of the box.
Other than normal setups, and uninstalling Google Play Services and Google Play it has not had any problems.
Perhaps you should go into a store and show them how it is not working?
traco1 said:
I would not be surprised to see that the new upgrade to lollipop was to foil or prevent root. Kind of like the s4. screwed up everything now I have no root.
THANKS SAMSUNG !!!!!!
Click to expand...
Click to collapse
Ya you're thanking the wrong company here. You need to thank Verizon...
krelvinaz said:
My 1st phone which arrived on Sat came with G920VVRU1A0E2 out of the box.
Other than normal setups, and uninstalling Google Play Services and Google Play it has not had any problems.
Perhaps you should go into a store and show them how it is not working?
Click to expand...
Click to collapse
I did on launch day, I went back to the same corporate store a few hours later and got into a fight with the sales rep who sold me the phone a few hours earlier and the store GM because they were Ignorant because my phone was hot as fuc k at 90F and hotter and they said nothing was wrong. On top of that they even lied to me about having the edge devices in stock on launch day and even pulled out the normal S6 trying to trick me and it was not until I said something did he say oh this is not an edge and then said there was no edge's in stock, but while I was waiting in line I asked him and 2 other reps and they all said they had the white 64GB edge in stock. They rather lie to there customers to make a sale then tell the truth(at least this corporate store location), and then when you have problems with the phone they don't care to help you at all. Even 611 said this was very wrong and made a complaint on mine and 611's behalf on the corporate store and the sales rep.
Misterxtc said:
Have you tried using Odin to flash back to stock with the full tar file instead of the update? If not go here and give it a shot. If you use the OE2 one you will have to factory data reset to wipe your phone clean either after or before you flash.
Click to expand...
Click to collapse
Here is an update, as of recently my phone is getting really really hot and temperatures of 120F+ and even Verizon technical support saw that through their diagnostic system as it was actually on those temperatures at that very moment when they were looking. Also, from me just being tech savvy and Verizon technical support confirming it as well this phone is also supposed to have a safeguard in the phone and if it gets too hot the device is upposed to power off on its own, but apparently the safeguard is not working because when the phone gets very hot the battery starts flashing and in the middle of the screen it tells me the phone is very hot and it only lets me click OK. If I'm charging the phone the battery flashes and say the same thing but just adds unable to charge, & I can unplug the charger and immediately plug it back in to the phone and it will start charging again and then a few minutes later it will give me the same message. When it's doing that its not supposed to tell me anything it's supposed to just shut off and its not doing so.
So there overheating policy states that I have to bring my phone too a corporate store and they're going to replace the device right on spot. So Sunday I went to the corporate store to do that, but for some reason their system wouldn't allow them to process this because it didn't have an option to do it and the general manager and the store representative we're booth trying together for at least 45 minutes. They ultimately ended up just sending me a replacement device via Fedex to my house and when the phone arrives today(7-2) I have to bring the overheating device that I currently have to the store so they can do what they need to do to send it back because by law I'm not allowed to send an overheating device back. Verizon corporate store processed my order on Sunday and I was supposed to get the device on Tuesday but I'm getting it today due to inclement weather at the FedEx Memphis Tennessee hub and so Fedex at the Memphis Tennessee hub was at a complete standstill and my package was part of it.
Once I get my 4th replacement device and start using it for a while I will let you know how it's working
My phone is the Exynnos Note 20 Ultra 5G SM-N986B/DS and it was working fine so far, but 2 days ago I received the software update for September N986BXXU1ATI2 and the camera has some purple/green colors but after a while inside the camera app fixes itself, but if I switch camera modes it goes back to that.
Things that I tried so far:
1. Wipe cache partition
2. Test other camera apps (same outcome), so I guess is more of a camera firmware.
The update does mention camera improvements so that is why I think is not hardware related. What do you guys think?
Is there a way to make a full phone backup?, wanna try flashing a complete room.
I have attached a YouTube video.
https://www.youtube.com/watch?v=37pvCTjwa0A
Go to galaxy apps, update your camera. Problem solved
Sent from my BlackBerry Bold 9900
thank you for your quick reply, i did receive the update for the app, and i thought that it was gonna fix it but nope. Did that happen to you?
juanyunis said:
thank you for your quick reply, i did receive the update for the app, and i thought that it was gonna fix it but nope. Did that happen to you?
Click to expand...
Click to collapse
Try clearing the cam app data?
Clear system cache again afterwards.
Hard reboot (not reset!) might get it.
blackhawk said:
Try clearing the cam app data?
Clear system cache again afterwards.
Hard reboot (not reset!) might get it.
Click to expand...
Click to collapse
No luck, I think I might have to go wipe/flash route. Quick question I have a long time without rooting or modding phones, does samsung still uses ODIN? or is there another software? Is there a way to make a full backup of the user data without losing it?
juanyunis said:
thank you for your quick reply, i did receive the update for the app, and i thought that it was gonna fix it but nope. Did that happen to you?
Click to expand...
Click to collapse
juanyunis said:
No luck, I think I might have to go wipe/flash route. Quick question I have a long time without rooting or modding phones, does samsung still uses ODIN? or is there another software? Is there a way to make a full backup of the user data without losing it?
Click to expand...
Click to collapse
I'm not the one to ask about flashing. Probably be on a stock 10+ until it dies.
If it's not already rooted there's no way to save most of your app settings.
Poweramp and PD MDM are two of the few apps that provide exportable backup copies for settings/db.
Data can be transferred to the SD card but I would also back that up on the computer. Make sure your contacts, texts, pics, movies, music and documents etc are backed up.
I use ApkExport to save copies of all my apps and updates for faster reloading
I use my SD card like a data drive.
If you're going to go all nuke about it might as well try a hard reset and see if a clean load solves the issue
@blackhawk thanks man. I guess i will have to go hard nuke, I wish that there was a way to copy stuff smart switch way. I transferred everything from my old Note 10+ to this one using smart switch. It sucks that i sold it 1 week ago.
juanyunis said:
@blackhawk thanks man. I guess i will have to go hard nuke, I wish that there was a way to copy stuff smart switch way. I transferred everything from my old Note 10+ to this one using smart switch. It sucks that i sold it 1 week ago.
Click to expand...
Click to collapse
Smart switch didn't work very well for me... it was a time consuming mess.
After a couple reloads if you streamline your data storage it's pretty easy. About a day to get it 90% back plus you learn a lot by playing with it.
I generally wait a while before during firmware updates... especially if it's running well.
If the phone is under warranty and a hard reset doesn't fix it I would sent it in to cover your ass...ets.
Let Samsung sort their own mess out.
@blackhawk thank god i didn't import it myself, i bought it from a store, but they imported it from Singapore. I already validated with them that if i can't fix it by doing a hard reset, then i would request a replacement and they agreed.
Hopefully the reset will get it done
Resets are over used as many times it's a settings issue... lazy techs.
A fresh clean load is nice though.
I'm brand new ok but,
My phone is saying that there is bug and asks me to send a bug report to Microsoft but I don't want to do anything with MY SAMSUNG GALAXY NOTE 20 ULTRA that is less than 2 months old because I don't know what it really means. Is my phone bugged, got a bug, or just bug reporting? It's Canadian version. Now can anyone tell me what it all means?
I am no
Lucabrasi21 said:
I'm brand new ok but,
My phone is saying that there is bug and asks me to send a bug report to Microsoft but I don't want to do anything with MY SAMSUNG GALAXY NOTE 20 ULTRA that is less than 2 months old because I don't know what it really means. Is my phone bugged, got a bug, or just bug reporting? It's Canadian version. Now can anyone tell me what it all means?
Click to expand...
Click to collapse
I am no expert but that screen shot seems like some kind of email correspondence? AFAIK device reporting doesn't go via email. Your device just sends data over? Again I might be totally wrong. I would just wipe the whole device and start afresh. Drastic? Perhaps, but I'd not like the feeling of thinking maybe my expensive device's got a fault or a bug or whatever the case might be!
what happens before you see that message? Something crashes, do you see what? are all your apps updated?
william-johnson said:
I am no
I am no expert but that screen shot seems like some kind of email correspondence? AFAIK device reporting doesn't go via email. Your device just sends data over? Again I might be totally wrong. I would just wipe the whole device and start afresh. Drastic? Perhaps, but I'd not like the feeling of thinking maybe my expensive device's got a fault or a bug or whatever the
Click to expand...
Click to collapse
william-johnson said:
I am no
I am no expert but that screen shot seems like some kind of email correspondence? AFAIK device reporting doesn't go via email. Your device just sends data over? Again I might be totally wrong. I would just wipe the whole device and start afresh. Drastic? Perhaps, but I'd not like the feeling of thinking maybe my expensive device's got a fault or a bug or whatever the case might be!
Click to expand...
Click to collapse
Honestly can't explain how that information about the email except that is the bug report like an attachment ready to be opened but deleted it instead. But picture come from a different device. How would deep clean
raul6 said:
what happens before you see that message? Something crashes, do you see what? are all your apps it
Click to expand...
Click to collapse
william-johnson said:
I am no
I am no expert but that screen shot seems like some kind of email correspondence? AFAIK device reporting doesn't go via email. Your device just sends data over? Again I might be totally wrong. I would just wipe the whole device and start afresh. Drastic? Perhaps, but I'd not like the feeling of thinking maybe my expensive device's got a fault or a bug or whatever the case might be!
Click to expand...
Click to collapse
How do you do a deep clean that will remove problems on new expensive device? Factory Resets probably not good enough to clean away problems that are weird like this one?
Lucabrasi21 said:
Honestly can't explain how that information about the email except that is the bug report like an attachment ready to be opened but deleted it instead. But picture come from a different device. How would deep clean
How do you do a deep clean that will remove problems on new expensive device? Factory Resets probably not good enough to clean away problems that are weird like this one?
Click to expand...
Click to collapse
I would honestly hope or assume a hard reset takes the device back to factory default settings. If the problem persists after then maybe its a faulty device?
I'm not sure what's going on with my camera but I'm noticing that I keep getting camera failed sometimes when i try to take a picture. It sometimes happens with the main camera but it happens more often with the wide lens camera. It doesn't happen every single time but it is starting to happen more often. This is on the stock Samsung camera.
I tried clearing cache and i cleared data.
My camera seems to work fine when i the Expert raw Samsung camera. Not sure what else to do to try to fix the problem.
Send it in for service or return it.
If there's a Best Buy with a Samsung Experience center they can run advanced diagnostic tests on it and if it's firmware caused reflash it.
blackhawk said:
Send it in for service or return it.
If there's a Best Buy with a Samsung Experience center they can run advanced diagnostic tests on it and if it's firmware caused reflash it.
Click to expand...
Click to collapse
Thank you. I was hoping that it wasn't going to have to come down to that.
mmafighter077 said:
Thank you. I was hoping that it wasn't going to have to come down to that.
Click to expand...
Click to collapse
Yeah I know. It's new, expensive and it should work. In the long run it will save you time and cursing. A return is best... bug out with a cash refund if you don't really like the device.
There are many options available including older devices. I'm running N10+'s and there's simply nothing new I would trade them for.