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Hey, guys. Hoping some of you experts can help me diagnose what's wrong with my Samsung Infuse. I bought it off Craigslist at the end of May, and the guy had the phone with the original screen protector on it, with the original case and all accessories, so I had no reason to believe it had any problems. He told me the phone was already rooted & unlocked, which I wanted since I signed up with Straight Talk. I used it for June & July and had a host of problems, so I put on the CM10 ROM last week to see if it helped. It didn't. Here are the problems I continuously encounter:
1. When going to unlock my phone with a pattern, once in awhile it won't detect my finger-presses. Sometimes nothing shows up at all, sometimes one of the dots will highlight as I pass over it, but it won't draw. Eventually the screen turns off, and I turn it on and try it again. Usually it ends up working.
2. The battery dies much quicker than I expect it should. I tried running JuiceDefender and not running JuiceDefender, and it doesn't seem to make a difference. Even without using my phone much for anything, even with the screen off, the battery will run out before the day is out. It's like if you were driving and had a hole in your tire... seems like some sort of a leak.
3. The cell radio seems flaky. Sometimes I won't get texts on time. A lot of the time I can't access any data, which is very important as I use Google Voice for lots of my texting, so I send a text and it won't go out. Loading web pages or reloading my email shows that it is a data problem.
Those are the primary problems, and I suspect that somehow they are all related. I'm not sure if the Craigslist guy sold me a lemon, or there is some other problem that came up. I've tried multiple ROM's and disabling every app I can think of. Can anyone think of anything that would cause these problems & any way to fix it? Or do I just own a broke phone that I have to throw in the garbage?
Thanks in advance for reading!
a whole slew of problems can lead to a whole slew of possibilities for your issues.
first, i wasnt aware that you could do any of this on a straight talk phone, but i could be wrong. i am not the "expert" you may be looking or hoping for, though one i am sure will show up.
second, i think the response you may get is......did you go to JB straight from Gingerbread??? that will cause HUGE problems.
dd you read OP and follow to a tee??? again HUUUUGGEE problems.
the "never fail" here.....READ READ READ. feel confident as to what you are doing and follow steps one at a time. UNDERSTAND steps one at a time.
first thing that never hurts.....return to stock and start from scratch.
"super everything thread" under development.
Odin "stock-root & modded 3e rcovery.
follow all directions TO THE TTT.
if that doesnt work, you might have to get some mortar, you've got yourself a BRICK.
i know almost everyone else here is more of a expert than i am, but i do believe that is where they will tell you to start
good luck and be sure and thank the experts
captemo said:
first, i wasnt aware that you could do any of this on a straight talk phone, but i could be wrong. i am not the "expert" you may be looking or hoping for, though one i am sure will show up.
second, i think the response you may get is......did you go to JB straight from Gingerbread??? that will cause HUGE problems.
dd you read OP and follow to a tee??? again HUUUUGGEE problems.
first thing that never hurts.....return to stock and start from scratch.
"super everything thread" under development.
Odin "stock-root & modded 3e rcovery.
follow all directions TO THE TTT.
if that doesnt work, you might have to get some mortar, you've got yourself a BRICK.
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Click to collapse
While I have no idea what you're getting at by your Straight Talk comment, as ST is little more than AT&T service that's sold through a 3rd party at a discounted rate, the fact that he's using ST may be part of his problems, at least in regards to the network issues. I'm also having an unbelievable amount of data issues on ST. ST is having some network problems that are affecting a decent amount of customers who are on their AT&T network.
One thing that the OP may want to try is this: Download DNS Changer from the Play Store, and change your primary and secondary DNS to OpenDNS1 and OpenDNS2. Or try different settings, as there are a bunch that are available. That has made at least some difference with my data connectivity issues.
Based on my own experience, having tried to go to JB directly from GB, is that if it's going to affect your radio, it's likely to completely wipe out your EFS data so you won't have ANY cellular or data networking capabilities. As stated, that's simply based on how it worked out for me, and there could easily be other side-effects that just didn't happen to show up for me.
I agree with returning completely to stock UCLB3, with the GB bootloaders. Then flash Entropy's 4.4.2012 Kernel, which will also install CWM Recovery. I'd personally reccomend Heimdall, as it seems to be somewhat simpler. Detailed information on returning to stock via Heimdall can be found in this thread:
http://forum.xda-developers.com/showthread.php?t=1629079&highlight=heimdall+uclb3
If you use it, be sure to thank qkster for making it available. He's probably the most helpful person you're likely to find on this forum, especially where us noobs are concerned.
I would take it back to stock and start all over.
Here is a very helpful thread.
http://forum.xda-developers.com/showthread.php?t=1700416
I agree with parrot head. When issues arise go back to stock. That's the best part of our phones. They are damn near impossible to really mess up. Just have to be ware of bootloader flash going wrong. If you got your gb rom from keis your good to go though.
Sent from my SGH-I997 using xda app-developers app
Appreciate the response, guys. I guess it doesn't hurt to try to start from scratch... AGAIN! It just seems like I'm putting an awful lot of hours into putting new ROM's and bootloaders on this phone. Going to be especially frustrating if I go through all the steps and it still doesn't fix my issues, which would mean my phone is broke. Oh well, guess I have little other choice.
All of the issues sound related..
It shouldn't take long to drop to stock and flash up to JB.. I've bobbled and missed steps here and there and have had to return from stock more times than I care to admit.. even rooting and flashing up the ladder only take about 20 minutes if even that..
Good luck!
drnecropolis said:
All of the issues sound related..
It shouldn't take long to drop to stock and flash up to JB.. I've bobbled and missed steps here and there and have had to return from stock more times than I care to admit.. even rooting and flashing up the ladder only take about 20 minutes if even that..
Good luck!
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Click to collapse
Yes, the flashing process isn't that long, it's getting back my phone to all of my customized settings that ends up taking weeks. Home screen icon positioning, logging in to every app, system settings, etc.
Didn't create a backup?
drnecropolis said:
Didn't create a backup?
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I've always created backups with Titanium Backup, but when I restore the apps, a lot of them ask me to re-login or re-verify myself.
Thanks for the advice guys.
Spent a whole day going back to stock, then CWM red, then ICS, then Jellybean. Things seem to be markedly better, but the phone still seems laggy in a few places. Is this just because it's not the latest and greatest processor?
Also, the GPS just does not work right. It's still identifying me as being in Missouri even though I'm in Nevada. Consistently. Do I just have to live with that?
veeRob said:
Thanks for the advice guys.
Spent a whole day going back to stock, then CWM red, then ICS, then Jellybean. Things seem to be markedly better, but the phone still seems laggy in a few places. Is this just because it's not the latest and greatest processor?
Also, the GPS just does not work right. It's still identifying me as being in Missouri even though I'm in Nevada. Consistently. Do I just have to live with that?
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Are you still using the Trebuchet Launcher that comes built-in to the JB ROM? If so, that may be part of your lag problems. I just use ADW EX launcher. Here's an excerpt from the Paranoid Android JB OP:
******* EVERYONE: If you experience a sudden lag for no reason, IT is due to Trebuchet. GOOD NEWS though... From reading the log cat on my end, there is a very simple fix... Go to settings -Launcher - Homescreen - And Check "Resize any widget" and you are good to go! Instantly fixes the lag problem that a few have been experiencing. I have located the source code that needs to be changed and this will be enabled by default on future builds. ********
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As far as the GPS goes, I think Samsung just used ****ty receivers in the Infuse. My GPS isn't quite as bad as yours seems to be, but it's nowhere near as accurate or reliable as the GPS chipset in my crummy little Optimus V.
My new Note 20 Ultra gets a "Warning: Camera Failed" error every time I open the camera. The camera will start, freeze, start, freeze then give me that message and crash. I've done safe mode, done factory reset, done cache in camera app etc. Verizon doesn't have any replacements yet, and noted it sounds like flashing the OS back onto it would fix it. I did that in the past way back when I was on android, but is it possible to do that myself currently with this new of a device?
Deadly Cyclone said:
My new Note 20 Ultra gets a "Warning: Camera Failed" error every time I open the camera. The camera will start, freeze, start, freeze then give me that message and crash. I've done safe mode, done factory reset, done cache in camera app etc. Verizon doesn't have any replacements yet, and noted it sounds like flashing the OS back onto it would fix it. I did that in the past way back when I was on android, but is it possible to do that myself currently with this new of a device?
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Man. Return this. Get a new one and not a "replacement".
dottat said:
Man. Return this. Get a new one and not a "replacement".
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It's a bit tricky as this is a business device. I called Verizon to do so and they don't have anything in stock. I don't believe we have the original box either.
Deadly Cyclone said:
It's a bit tricky as this is a business device. I called Verizon to do so and they don't have anything in stock. I don't believe we have the original box either.
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Doesn't matter. It's so new it's RMA worthy. Especially if the camera is a business need. I would email my rep at Verizon and get an rma and a new order setup if they shipped me a faulty piece of hardware (and I have).
dottat said:
Doesn't matter. It's so new it's RMA worthy. Especially if the camera is a business need. I would email my rep at Verizon and get an rma and a new order setup if they shipped me a faulty piece of hardware (and I have).
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Click to collapse
I'll go the rep route and see where it leads.
Deadly Cyclone said:
I'll go the rep route and see where it leads.
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Click to collapse
Make sure you tell them you require a working camera for business too as leverage to get it expedited.
dottat said:
Make sure you tell them you require a working camera for business too as leverage to get it expedited.
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Click to collapse
Emailed.
While I wait is there a sideload of googles camera app for the device? All the ones I try crash immediately. Even the one for the S20 ultra.
Deadly Cyclone said:
Emailed.
While I wait is there a sideload of googles camera app for the device? All the ones I try crash immediately. Even the one for the S20 ultra.
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Click to collapse
If the camera has a hardware issue, a different camera (app) isn't going to work as it cannot access the hardware!
cpufrost said:
If the camera has a hardware issue, a different camera (app) isn't going to work as it cannot access the hardware!
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Click to collapse
I've confirmed its not hardware as the camera works in apps like PS Camera, etc.
Deadly Cyclone said:
I've confirmed its not hardware as the camera works in apps like PS Camera, etc.
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Click to collapse
Could be it works in certain modes. The Samsung switch app can do an emergency software repair for you if you want to attempt it believing it's a bad software load. Even that I would be suspicious of though because of checksum verification etc. Still might lead to a hardware problem.
Go to the camera app in app settings and clear cache and data. This should reset it the default again.
Be careful not to delete any photos though!
1.*#34971539# Do you get a menu? and is the phone to cam FW Write greyed out?
2.*#0*# Mega cam test works?
This issue is so strange, I have note 8 with same problem when phone is on full Stock Rom even *#0*# cam test fails reads 0 cam. However when I installed Combination Rom (Factory Binary) The camera/flash works fine in the *#0*# and even in more extensive testing menus(Its stock in combination ROM or you can use Info phone Sam app), But I don't know how to flash FW for cameras , since the options are greyed out , I believe I have to place FW files (get them from system image?) in a certain folder in root directory(using root explorer) then initiating *#34971539# to enable Phone ---> Cam write, anyone who had this done successfully or experimenting too, your input is appreciated.
Note: When I flash stock rom back, the same problem occurs.
So digging around, it's a weird occurrence that happens when certain things are triggered in order and EVERY n20u is suspectable to this bug. If you haven't had it, you just haven't had the right order of things execute yet.
Its not hardware, it's Samsung's software.
My phone is the Exynnos Note 20 Ultra 5G SM-N986B/DS and it was working fine so far, but 2 days ago I received the software update for September N986BXXU1ATI2 and the camera has some purple/green colors but after a while inside the camera app fixes itself, but if I switch camera modes it goes back to that.
Things that I tried so far:
1. Wipe cache partition
2. Test other camera apps (same outcome), so I guess is more of a camera firmware.
The update does mention camera improvements so that is why I think is not hardware related. What do you guys think?
Is there a way to make a full phone backup?, wanna try flashing a complete room.
I have attached a YouTube video.
https://www.youtube.com/watch?v=37pvCTjwa0A
Go to galaxy apps, update your camera. Problem solved
Sent from my BlackBerry Bold 9900
thank you for your quick reply, i did receive the update for the app, and i thought that it was gonna fix it but nope. Did that happen to you?
juanyunis said:
thank you for your quick reply, i did receive the update for the app, and i thought that it was gonna fix it but nope. Did that happen to you?
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Click to collapse
Try clearing the cam app data?
Clear system cache again afterwards.
Hard reboot (not reset!) might get it.
blackhawk said:
Try clearing the cam app data?
Clear system cache again afterwards.
Hard reboot (not reset!) might get it.
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Click to collapse
No luck, I think I might have to go wipe/flash route. Quick question I have a long time without rooting or modding phones, does samsung still uses ODIN? or is there another software? Is there a way to make a full backup of the user data without losing it?
juanyunis said:
thank you for your quick reply, i did receive the update for the app, and i thought that it was gonna fix it but nope. Did that happen to you?
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Click to collapse
juanyunis said:
No luck, I think I might have to go wipe/flash route. Quick question I have a long time without rooting or modding phones, does samsung still uses ODIN? or is there another software? Is there a way to make a full backup of the user data without losing it?
Click to expand...
Click to collapse
I'm not the one to ask about flashing. Probably be on a stock 10+ until it dies.
If it's not already rooted there's no way to save most of your app settings.
Poweramp and PD MDM are two of the few apps that provide exportable backup copies for settings/db.
Data can be transferred to the SD card but I would also back that up on the computer. Make sure your contacts, texts, pics, movies, music and documents etc are backed up.
I use ApkExport to save copies of all my apps and updates for faster reloading
I use my SD card like a data drive.
If you're going to go all nuke about it might as well try a hard reset and see if a clean load solves the issue
@blackhawk thanks man. I guess i will have to go hard nuke, I wish that there was a way to copy stuff smart switch way. I transferred everything from my old Note 10+ to this one using smart switch. It sucks that i sold it 1 week ago.
juanyunis said:
@blackhawk thanks man. I guess i will have to go hard nuke, I wish that there was a way to copy stuff smart switch way. I transferred everything from my old Note 10+ to this one using smart switch. It sucks that i sold it 1 week ago.
Click to expand...
Click to collapse
Smart switch didn't work very well for me... it was a time consuming mess.
After a couple reloads if you streamline your data storage it's pretty easy. About a day to get it 90% back plus you learn a lot by playing with it.
I generally wait a while before during firmware updates... especially if it's running well.
If the phone is under warranty and a hard reset doesn't fix it I would sent it in to cover your ass...ets.
Let Samsung sort their own mess out.
@blackhawk thank god i didn't import it myself, i bought it from a store, but they imported it from Singapore. I already validated with them that if i can't fix it by doing a hard reset, then i would request a replacement and they agreed.
Hopefully the reset will get it done
Resets are over used as many times it's a settings issue... lazy techs.
A fresh clean load is nice though.
Is anyone else having problems with apps crashing especially in split screen after OneUI 3 update?
Try clearing the system cache.
Will do. Thank you. I actually reset the whole phone today hoping it would reset to the originally OS, but it didn't work
emgee4g said:
Will do. Thank you. I actually reset the whole phone today hoping it would reset to the originally OS, but it didn't work
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Click to collapse
Whatever the most recent firmware update was is what it will revert to.
It's safer to wait a couple months before installing firmware updates; let others be the Guinea pigs
After a major firmware update a factory reset is a good idea anyway.
Hopefully that got it
So far the new update has ruined/broken the best features of having a fold. Very disappointed. Basically, went backwards and all the features that GoodLock fixed/ enhanced aren't available any longer.
emgee4g said:
So far the new update has ruined/broken the best features of having a fold. Very disappointed. Basically, went backwards and all the features that GoodLock fixed/ enhanced aren't available any longer.
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Click to collapse
Samsung will update them. Check the Galaxy Store for updates. They're pretty good at that but not always ahead of the curve.
You could take it to a Samsung Experience Center and have it flashed back. Yeah another factory reset
You see now why my 10+ is still running happily on Pie... and probably will it's whole life.
If the firmware is stable, fast and does what I need it to do, I leave it alone.
Without the Good Lock apps I be hating it bad...
blackhawk said:
Samsung will update them. Check the Galaxy Store for updates. They're pretty good at that but not always ahead of the curve.
You could take it to a Samsung Experience Center and have it flashed back. Yeah another factory reset
You see now why my 10+ is still running happily on Pie... and probably will it's whole life.
If the firmware is stable, fast and does what I need it to do, I leave it alone.
Without the Good Lock apps I be hating it bad...
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Click to collapse
Great idea!! How did you keep it from downloading the OS upgrade automatically?
I'm brand new ok but,
My phone is saying that there is bug and asks me to send a bug report to Microsoft but I don't want to do anything with MY SAMSUNG GALAXY NOTE 20 ULTRA that is less than 2 months old because I don't know what it really means. Is my phone bugged, got a bug, or just bug reporting? It's Canadian version. Now can anyone tell me what it all means?
I am no
Lucabrasi21 said:
I'm brand new ok but,
My phone is saying that there is bug and asks me to send a bug report to Microsoft but I don't want to do anything with MY SAMSUNG GALAXY NOTE 20 ULTRA that is less than 2 months old because I don't know what it really means. Is my phone bugged, got a bug, or just bug reporting? It's Canadian version. Now can anyone tell me what it all means?
Click to expand...
Click to collapse
I am no expert but that screen shot seems like some kind of email correspondence? AFAIK device reporting doesn't go via email. Your device just sends data over? Again I might be totally wrong. I would just wipe the whole device and start afresh. Drastic? Perhaps, but I'd not like the feeling of thinking maybe my expensive device's got a fault or a bug or whatever the case might be!
what happens before you see that message? Something crashes, do you see what? are all your apps updated?
william-johnson said:
I am no
I am no expert but that screen shot seems like some kind of email correspondence? AFAIK device reporting doesn't go via email. Your device just sends data over? Again I might be totally wrong. I would just wipe the whole device and start afresh. Drastic? Perhaps, but I'd not like the feeling of thinking maybe my expensive device's got a fault or a bug or whatever the
Click to expand...
Click to collapse
william-johnson said:
I am no
I am no expert but that screen shot seems like some kind of email correspondence? AFAIK device reporting doesn't go via email. Your device just sends data over? Again I might be totally wrong. I would just wipe the whole device and start afresh. Drastic? Perhaps, but I'd not like the feeling of thinking maybe my expensive device's got a fault or a bug or whatever the case might be!
Click to expand...
Click to collapse
Honestly can't explain how that information about the email except that is the bug report like an attachment ready to be opened but deleted it instead. But picture come from a different device. How would deep clean
raul6 said:
what happens before you see that message? Something crashes, do you see what? are all your apps it
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Click to collapse
william-johnson said:
I am no
I am no expert but that screen shot seems like some kind of email correspondence? AFAIK device reporting doesn't go via email. Your device just sends data over? Again I might be totally wrong. I would just wipe the whole device and start afresh. Drastic? Perhaps, but I'd not like the feeling of thinking maybe my expensive device's got a fault or a bug or whatever the case might be!
Click to expand...
Click to collapse
How do you do a deep clean that will remove problems on new expensive device? Factory Resets probably not good enough to clean away problems that are weird like this one?
Lucabrasi21 said:
Honestly can't explain how that information about the email except that is the bug report like an attachment ready to be opened but deleted it instead. But picture come from a different device. How would deep clean
How do you do a deep clean that will remove problems on new expensive device? Factory Resets probably not good enough to clean away problems that are weird like this one?
Click to expand...
Click to collapse
I would honestly hope or assume a hard reset takes the device back to factory default settings. If the problem persists after then maybe its a faulty device?